Coffres-forts dans les chambres, bureau, rideaux occultants

Avis sur Glasgow West Hotel by Compass Hospitality

3.5 out of 5
Glasgow West Hotel by Compass Hospitality
517 Paisley Road West, Glasgow, Scotland

Avis

7,8

Bien

Note des voyageurs de 10 (Excellent), d’après 285 avis sur 749." "
Note des voyageurs de 8 (Bien), d’après 238 avis sur 749." "
Note des voyageurs de 6 (Satisfaisant), d’après 105 avis sur 749." "
Note des voyageurs de 4 (Médiocre), d’après 62 avis sur 749." "
Note des voyageurs de 2 (Horrible), d’après 59 avis sur 749." "

8,0/10

Propreté

8,4/10

Personnel et service

6,6/10

Équipements

7,6/10

Infrastructures et conditions de l’hébergement

7,2/10

Écoresponsabilité

Avis

8/10 Bien

Sandra

Voyage en famille
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Pratique car à côté des concerts Bellahouston Park
Hôtel correct, surtout intéressant grâce à sa proximité avec concert Muse au Bellahouston Park. Accueil rapide mais sans chaleur. Chambre grande, mais deco grise et triste. Manque de couleur et de gaité. Petit dej correct (choix d’un plat) mais sans chocolat chaud et sans viennoiseries, donc à l’écossaise. Choix d’hébergement pratique pour l’occasion mais je n’y retournerai pas sinon.
Séjour de 1 nuit en juin 2023
Réponse de GoGlasgow Urban Hotel le 2 juil. 2023
Dear Guest,Thank you for taking time in reviewing us. We really appreciate your feedback and hope to welcome you back with us in near future.

4/10 Médiocre

Carole

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
A éviter...
Très bel hôtel, moderne et bien situé mais extrêmement bruyant... chambres communicantes et portes qui claquent sans cesse. Robinet de la salle de bain HS à notre arrivée, et nous n’avons pas pu bénéficier d’une autre chambre... on nous a promis une réparation qui n’a jamais eu lieu ! Il se peut d’ailleurs que nous ne soyons pas les premières victimes, ni les dernières de la chambre 262... Mieux vaut, selon moi, privilégier les petits établissements.
Séjour de 3 nuits en septembre 2019
Réponse de GoGraham le 24 sept. 2019
Thank you for your review. Glad you liked the hotel, modern and well located. Sincere apologies regarding the noise and doors slamming. Sorry your bathroom did not get fixed.

6/10 Satisfaisant

Voyageur vérifié

Voyage en couple
Les points faibles : Propreté
Accueil professionnel. Malgré tous les bons commentaires que nous avions vus avant notre départ, nous avons été fortement déçus par l'aspect un peu vétuste des couloirs et des salons, de la luminosité de la chambre et de sa propreté : poussière sur l'éclairage de la SDB, joints noircis, étiquette restante pendant 2 jours sur une taie d'oreiller, morceau d'on ne sait quoi qui est resté sous la fenêtre durant les 4 nuits, flexible de la douche noirci et qui fuit... Les équipements sont corrects mais l'intendance nous est apparue moyenne. Quant au service du PDJ, nous n'avons jamais vu autant de désorganisation : tables non débarrassées pendant 15-20 minutes, des équipes dont nous avons eu le sentiment qu'elles n'étaient pas dirigées, moyennement souriantes (à part une !), des buffets non rechargés... D'accord, il y a eu des groupes pendant notre séjour mais avec un peu d'organisation, cela pourrait être bien géré. Nous allons dire que nous ne sommes pas tombés sur une bonne semaine, sans remettre les bons commentaires des autres voyageurs.
Séjour de 4 nuits en août 2019
Réponse de GoGraham le 19 août 2019
Thank you for your review. Sincere apologues regarding the cleanliness of your room and slow dinner service.

10/10 Excellent

Voyageur vérifié

Séjour de 1 nuit en juin 2019
Réponse de GoGraham le 24 juin 2019
Thank you for your kind review

8/10 Bien

Marie Pier

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en septembre 2018
Réponse de Go Graham le 22 sept. 2018
Thank you so much

10/10 Excellent

Danielle

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Super hôtel!
Personnel très serviable et très gentil. Le restaurant est vraiment excellent!

8/10 Bien

JM

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Bel hôtel près de l'autoroute et aéroport
Parfait emplacement car je devais aller à l'aéroport tôt le lendemain matin. Centre ville facilement accessible à pied et en métro. Le seul point négatif est qu'il faisait très chaud dans la chambre (deuxième), malgré que les fenêtres aient été ouvertes toute la nuit. Il manque un peu de ventilation, ce qui est le cas partout en Ecosse vs les hôtels en Amérique.
Séjour de 1 nuit en juin 2017

6/10 Satisfaisant

Gordon

Les points forts : Personnel et service
Les points faibles : Équipements
It’s very handy for Ibrox stadium.
Séjour de 1 nuit en août 2023

8/10 Bien

Daniel

Les points forts : Personnel et service et confort de la chambre
Ok hotel, in need of updating
Stay was fine here. Hotel could do with a lick of paint and some modernising of the furniture. Positives: shower was the best I've ever had in a hotel. Staff were nice and friendly. Plenty of carparking. Negatives: bit dated. Breakfast was ok, buffet style so not amazing. It's a bit of a way out from anything, we caught the train into Glasgow town centre, about 15 minute walk to station. All in all, stay wasn't bad. It was OK.
Séjour de 1 nuit en août 2023

6/10 Satisfaisant

Karl

Voyage d’affaires
Les points forts : Personnel et service
Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Very disappointing, wouldn’t stay again!
The hotel is ok, but the pictures flatter it. Everything is very tired and low spec, and the room cleanliness was not acceptable. Dust clumps on the carpet and mouldy seals around the shower. I wasn’t expecting much for the money, but basic cleanliness should be a given.
Séjour de 1 nuit en août 2023

4/10 Médiocre

Diogo

Voyage avec des animaux de compagnie, Voyage en couple
Les points forts : Personnel et service
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Very bad: Bed (old and needing replacement) Noisy (all doors banged) Hidden pet fee Room wasn't clean once in 5 days Toilet roll ran out TV was as old they get Good: Staff was nice Shower
Séjour de 5 nuits en août 2023

2/10 Horrible

Steven

Voyage d’affaires
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Mr Potts
Absolutely disgraceful, I have stayed here twice the second time confirmed how poor this property is. The corridors had litter lying, old towels and takeaway rubbish lying between 5pm and 7am the following morning. The room had cobwebs hanging with cosmetic damage to the walls and bed bases. The curtains did not cover the window and were hanging from a few clips. Mould around the shower, stains on the chairs, dog hair on the floor. There was no bedroom lighting other than a standing lamp. How on earth you can say the room is clean is beyond me!! Finally I did not even sit down to breakfast, the lady was ran off her feet, most tables remaining were not set and had used plates and cutlery still not collected from previous guests, no clean cups available and the food and limited options looked so unappealing, food debris lying around. We just left and headed elsewhere. A poor poor hotel, not worth the money. However a few positives to give an honest review, free parking, close to Ibrox and shopping centre, plus the shower was hot with good pressure. Overall AVOID!!
Séjour de 1 nuit en août 2023

8/10 Bien

Kevin

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Stsy
Was really good but bed was not so good two singles pushed together one higher than other at sore side in morning as could cuddle in to wife without mattress edge pushing in to me side not enjoyable but everything else spot on breakfast was excellent 👌 top marks for it
Séjour de 2 nuits en août 2023

10/10 Excellent

Kamran

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Very good value for money
I've stayed here a few times now, its very handily located close to Glasgow's excellent motorway network, free parking on site, excellent value for money and a credit to Glasgow
Séjour de 1 nuit en juillet 2023
Réponse de GoGlasgow Urban Hotel le 5 août 2023
Hello Kamran,Thank you for taking time in reviewing us. We really appreciate your feedback and hope to welcome you back with us in near future.

4/10 Médiocre

Joanne

Voyage d’affaires
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Poor
Nothing like the pictures. Dirty stained headboard and curtains. Miserable dark haired older woman on bar / restaurant who should not be in hospitality. Avoid this place
Séjour de 1 nuit en août 2023
Réponse de GoGlasgow Urban Hotel le 5 août 2023
Hello Joanne,Thank you for taking time in reviewing us. Please be assured that we have dully noted your concern and have passed this to the housekeeping department. We really appreciate your feedback and hope to welcome you back with us in near future.

8/10 Bien

???

Voyage en couple
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Was fine, Under the beds was very dirty the trucks drove 7am
Séjour de 1 nuit en juillet 2023
Réponse de GoGlasgow Urban Hotel le 5 août 2023
Dear Guest,Thank you for taking time in reviewing us. Please be assured that we have dully noted your concern and have passed this to the housekeeping department. We really appreciate your feedback and hope to welcome you back with us in near future.

6/10 Satisfaisant

Matthew

Les points forts : Propreté
Séjour de 1 nuit en juillet 2023
Réponse de GoGlasgow Urban Hotel le 5 août 2023
Hello Matthew,Thank you for taking time in reviewing us. We really appreciate your feedback and hope to welcome you back with us in near future.

10/10 Excellent

Carolann

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Happy with overnight at hotel
Séjour de 1 nuit en juillet 2023
Réponse de GoGlasgow Urban Hotel le 5 août 2023
Hello Carolann,Thank you for taking time in reviewing us. We really appreciate your feedback and hope to welcome you back with us in near future.

10/10 Excellent

Mark

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Nice Hotel and Friendly and helpful staff
Very Nice hotel, friendly staff could not do enough to help, had meal in the restaurant grandson said was best burger he as had also had breakfast in the morning great selection and good quality produce. would highly recommend and would stay again if down to the football at Ibrox as it was just down the road
Séjour de 1 nuit en juillet 2023
Réponse de Go Glasgow Urban Hotel le 27 juil. 2023
Hello Mark,Thank you for taking time in reviewing us. We really appreciate your feedback and will pass onto our team.

2/10 Horrible

Ashley

Voyage en couple
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The only thing clean was the towels and bedsheets! - dust everywhere - shower heads hadn’t been cleaned for that long the line scale had begun to collect dirt - damp causing the plasterboard to come away - stained carpets - black mould - blocked shower drain - cups provided still had the person lips on who must have stayed in before us! The more I looked the more I found so we couldn’t wait to get out of there! To top it off, when leaving the hotel to go to a concert, the receptionist (who later turned out to be the reception manager) asked us if we were going out and which room we were staying in. When questioned her response was “no reason” which left is feeling suspicious and concerned for our belongings when we left. After complaining to the “reception manager” about the cleanliness and her conduct I was presented with a lack of empathy or care. Customer care standards need to be implemented and the cleaning schedule/ standards require review desperately. I would expect this at a budget hotel (average of £50-70pn) but not for a room that cost £117pn! The surrounding areas are quite intimidating and we did not feel safe when walking for public transport! Either the prices need to be decreased or the pace closed!
Séjour de 1 nuit en juillet 2023
Réponse de Go Glasgow Urban Hotel le 27 juil. 2023
Hello Ashley,Thank you for taking time in reviewing us. We will passonto the relevant department for further investigation and corrective measure. As discussed with you earlier regarding asking about the room number, on that day Red Hot Chilli Pepper were playing and reception booked many taxi for the guest, we just wanted to confirm if you have booked a taxi. I hope that clarify the situation as discussed with our manager earlier. We apologies that we could not meet your expectation this time. However, we hope to welcome you back again and prove that we take our guest seriously and learn from their feedback.

10/10 Excellent

Janice

Voyage en famille
So Handy for Rangers Fans
Travelled from East Belfast the rooms were clean and comfortable, staff were friendly and very helpful. Great atmosphere and will definitely return. Highly recommended. Very close to the Ibrox football stadium about 10 minutes walk. Transport very close too. Bus stops outside hotel and subway station at Ibrox stadium to take you into the city centre in about 12 minutes.
Séjour de 2 nuits en juillet 2023
Réponse de GoGlasgow Urban Hotel le 5 août 2023
Hello Janice,Thank you for taking time in reviewing us. We really appreciate your feedback and hope to welcome you back with us in near future.

10/10 Excellent

Andrew

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Next to a very noisey lift other than that it was ok 6 out of 10
Séjour de 1 nuit en juillet 2023
Réponse de GoGlasgow Urban Hotel le 5 août 2023
Hello Andrew,Thank you for taking time in reviewing us. We really appreciate your feedback and hope to welcome you back with us in near future.

10/10 Excellent

Mark

Séjour de 2 nuits en juillet 2023
Réponse de GoGlasgow Urban Hotel le 5 août 2023
Hello Mark,Thank you for taking time in reviewing us. We really appreciate your feedback and hope to welcome you back with us in near future.

8/10 Bien

Alan

Séjour de 1 nuit en juillet 2023

10/10 Excellent

Peter

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Will be using again
Nice clean room friendly staff breakfast was above average
Séjour de 1 nuit en juillet 2023
Réponse de GoGlasgow Urban Hotel le 5 août 2023
Hello Peter,Thank you for taking time in reviewing us. We really appreciate your feedback and hope to welcome you back with us in near future.

10/10 Excellent

Graziella

Séjour de 2 nuits en juillet 2023
Réponse de GoGlasgow Urban Hotel le 5 août 2023
Dear Guest,Thank you for taking time in reviewing us. We really appreciate your feedback and hope to welcome you back with us in near future.

10/10 Excellent

william

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
handy quite clean
Séjour de 1 nuit en juillet 2023
Réponse de GoGlasgow Urban Hotel le 5 août 2023
Hello William,Thank you for taking time in reviewing us. We really appreciate your feedback and hope to welcome you back with us in near future.

8/10 Bien

Voyageur vérifié

Les points forts : Personnel et service
Les points faibles : Confort de la chambre
Séjour de 1 nuit en juillet 2023
Réponse de GoGlasgow Urban Hotel le 5 août 2023
Dear Guest,Thank you for taking time in reviewing us. We really appreciate your feedback and hope to welcome you back with us in near future.

8/10 Bien

lyndsey

Séjour de 1 nuit en juillet 2023
Réponse de GoGlasgow Urban Hotel le 5 août 2023
Hello Lyndsey,Thank you for taking time in reviewing us. We really appreciate your feedback and hope to welcome you back with us in near future.

8/10 Bien

Scott

Voyage en famille
Les points forts : Propreté, personnel et service, confort de la chambre
Séjour de 2 nuits en juillet 2023
Réponse de GoGlasgow Urban Hotel le 5 août 2023
Hello Scott,Thank you for taking time in reviewing us. We really appreciate your feedback and hope to welcome you back with us in near future.

8/10 Bien

Abdelrahman

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Good and clean
Séjour de 1 nuit en juillet 2023
Réponse de GoGlasgow Urban Hotel le 12 juil. 2023
Dear Guest,Thank you for taking time in reviewing us. We really appreciate your feedback and hope to welcome you back with us in near future.

10/10 Excellent

Emilia

Séjour de 1 nuit en juillet 2023
Réponse de GoGlasgow Urban Hotel le 5 août 2023
Hello Emilia,Thank you for taking time in reviewing us. We really appreciate your feedback and hope to welcome you back with us in near future.

6/10 Satisfaisant

Voyageur vérifié

Overall the stay was ok. In the bathroom both of the shampoo or shower gel bottles were empty but it was fine. We were woken at 8:30am on the Saturday to the housekeepers being extremely loud and slamming doors. Hotel was nothing special but was fine
Séjour de 2 nuits en juillet 2023
Réponse de GoGlasgow Urban Hotel le 5 août 2023
Dear Guest,Thank you for taking time in reviewing us. Please be assured that we have dully noted your concern and have passed this to the housekeeping department. We really appreciate your feedback and hope to welcome you back with us in near future.

6/10 Satisfaisant

Christopher

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
GoGlasgow, Go elsewhere
We stayed here for 3 nights. When we turned up on the 6th July 23 we were welcomed really well. Nice lady behind the desk. We turned up half hour before we stated, which was fine as we were told our room was ready. Bathroom kept clean n a nice size. The sleeping living area not so. We had stains on the carpet, which looked like sick or dog pee. Stains on the walls and bed. Not ideal hanging your cloths over where the kettle is kept and the whole time we were there we had no TV. We told reception about this and said it would get sorted and tha ks for letting them know but nothing was delt with why we were there. We had breakfast in with our deal. Breakfast was nice. First morning though, there was gone off milk with the kettle and the glasses had stains on them as if the dishwasher hadn't been cleaned properly or the glasses had been in with the plates without being wash down before going in. The hotel reception dining and drink area all looks nice, but I wouldn't stay here again.
Séjour de 3 nuits en juillet 2023
Réponse de GoGlasgow Urban Hotel le 12 juil. 2023
Dear Guest,Thank you for taking time in reviewing us. We have passed your valuable feedback to the respective department for further corrective measure. We hope to welcome you back with us and provide the bespoke service we are known for.

2/10 Horrible

Macey

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en juillet 2023

8/10 Bien

Hamish

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en juillet 2023
Réponse de GoGlasgow Urban Hotel le 9 juil. 2023
Dear Hamish,Thank you for taking time in reviewing us. We really appreciate your feedback and hope to welcome you back with us in near future.

6/10 Satisfaisant

Yoonhin

Séjour de 1 nuit en juin 2023
Réponse de GoGlasgow Urban Hotel le 9 juil. 2023
Dear Yoonhin,,Thank you for taking time in reviewing us. We really appreciate your feedback and hope to welcome you back with us in near future.

10/10 Excellent

mike

Les points forts : Infrastructures et conditions de l’hébergement
parking good , ramp to dining room felt unsafe
Séjour de 1 nuit en juin 2023
Réponse de GoGlasgow Urban Hotel le 2 juil. 2023
Dear Guest,Thank you for taking time in reviewing us. We really appreciate your feedback and hope to welcome you back with us in near future.

4/10 Médiocre

shona

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
Shame its going downhill.
This hotel has sadly gone downhill we have been regulars here for years due to its location near ibrox. Last time the matress was so uncomfy so thought I would bring along which done the trick but was so disapointed in the breakfast this time, we went down about 8am no butter or jams for toast only nutella and honey hot breakfast no black pudding or bacon really disorganised asked for butter but told none left waiting for delivery that day, also had to ask for plates for what was left on the hot buffet really disapointing not organised in dinning room maybe needing more staff?
Séjour de 1 nuit en juin 2023
Réponse de GoGlasgow Urban Hotel le 2 juil. 2023
Hello Shona,Thank you for taking time in reviewing us. We have passed your valuable feedback to the respective department for further corrective measure. We hope to welcome you back with us and provide the bespoke service we are known for.

4/10 Médiocre

Yvonne

Voyage d’affaires
Les points faibles : Confort de la chambre
Disappointing
I was in room154 which overlooks the smoking sitting area which was quite noisy when people congregate to smoke this went on until 3.30am so not much sleep was had. The restaurant menu very basic and everything was fried !!
Séjour de 1 nuit en juin 2023
Réponse de GoGlasgow Urban Hotel le 2 juil. 2023
Hello Yvonne,Thank you for taking time in reviewing us. We have passed your valuable feedback to the respective department for further corrective measure. We hope to welcome you back with us and provide the bespoke service we are known for.

6/10 Satisfaisant

Nicola

Les points forts : Personnel et service
Séjour de 1 nuit en juin 2023
Réponse de GoGlasgow Urban Hotel le 9 juil. 2023
Dear Nicola,Thank you for taking time in reviewing us. We really appreciate your feedback and hope to welcome you back with us in near future.

2/10 Horrible

Doug

Voyage en couple
Les points forts : Propreté et personnel et service
Would not stay here again. The room was unbearably hot and there was no fans or any way of cooling the room down. The bed was battered and old with springs poking in ur back. Doors was all slamming any time some one came back to their room and the walls were incredibly thin. Restaurant was not as advertised and their “summer” menu was 5 items, burger or microwave meals. I asked what was gluten free and they said nothing so we had to find somewhere else to eat. Not many other places locally either.
Séjour de 1 nuit en juin 2023
Réponse de GoGlasgow Urban Hotel le 2 juil. 2023
Hello Doug,Thank you for taking time in reviewing us. We have passed your valuable feedback to the respective department for further corrective measure. We hope to welcome you back with us and provide the bespoke service we are known for.

8/10 Bien

Paul

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Slow service at both reception and in particular the bar!
Séjour de 1 nuit en juin 2023
Réponse de GoGlasgow Urban Hotel le 2 juil. 2023
Hello Paul,Thank you for taking time in reviewing us. We really appreciate your feedback and hope to welcome you back with us in near future.

4/10 Médiocre

Paul

Voyage d’affaires
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Business Stay
The rooms could use a good clean. The same cobwebs were on the ceiling of room 222 since my last visit a month ago. I had issues with the lift being noisy next to my room and drunk people speaking loudly at the hotel door till 3am. I was told on arrival I could change rooms after one night. I asked at 08:00 the next morning, left it with reception and on returning at 18:00 was told no other rooms were available and I should have asked earlier. Not sure 08:00 was that late! The breakfast is good, but the dinner menu is limited and expensive. I ordered in. Not the best.
Séjour de 3 nuits en juin 2023
Réponse de GoGlasgow Urban Hotel le 2 juil. 2023
Hello Paul,Thank you for taking time in reviewing us. We have passed your valuable feedback to the respective department for further corrective measure. We hope to welcome you back with us and provide the bespoke service we are known for.

10/10 Excellent

Andrew

Séjour de 1 nuit en juin 2023
Réponse de GoGlasgow Urban Hotel le 2 juil. 2023
Hello Andrew,Thank you for taking time in reviewing us. We really appreciate your feedback and hope to welcome you back with us in near future.

2/10 Horrible

Muhammad

Voyage en couple
Les points faibles : Personnel et service
very hot in the room and no fans available. Staff didn't seem to care about anything
Séjour de 1 nuit en juin 2023
Réponse de GoGlasgow Urban Hotel le 9 juil. 2023
Hello Muhammad,Thank you for taking time in reviewing us. We have passed your valuable feedback to the respective department for further corrective measure. We hope to welcome you back with us and provide the bespoke service we are known for

6/10 Satisfaisant

Voyageur vérifié

Les points forts : Personnel et service
Lovely staff, uncomfortable bed.
Lovely staff. Nice room. Unfortunately, the bed was very uncomfortable and the pillows smelled of greasy hair from previous guest, which spoiled my sleep. Also, there are no plug sockets to charge your phone or laptop near the bed, so i had to leave my phone on the other side of the room. The window did not fully close either. No hairdryer or iron in the room.
Séjour de 1 nuit en juin 2023
Réponse de Mo le 20 juin 2023
thank you for your review

4/10 Médiocre

Aneela

Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
Our room was not cleaned during our four day stay despite asking for one. No plug sockets in room to charge phones or laptops. No aircon in room, we requested for a fan to be provided since the room was too hot and our stay was during a heatwave - we were told they cannot provide one.
Séjour de 4 nuits en juin 2023
Réponse de GoGlasgow Urban Hotel le 9 juil. 2023
Hello Aneela,Thank you for taking time in reviewing us. We have passed your valuable feedback to the respective department for further corrective measure. We hope to welcome you back with us and provide the bespoke service we are known for

10/10 Excellent

Nicola

Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Reasonable hotel for the price
Séjour de 1 nuit en juin 2023
Réponse de Mo le 19 juin 2023
Thank you for your review

10/10 Excellent

Anton

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Surprisingly good hotel and good value
Séjour de 1 nuit en juin 2023
Réponse de GoGlasgow Urban Hotel le 16 juin 2023
Hello Anton,Thank you for taking time in reviewing us. We really appreciate your feedback and hope to welcome you back with us in near future.