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Avis sur Hospitality Geraldton, SureStay Collection by Best Western

3.5 out of 5
Hospitality Geraldton, SureStay Collection by Best Western
169 Cathedral Avenue, Geraldton, WA

Avis

8,4

Très bien

Note des voyageurs de 10 (Excellent), d’après 282 avis sur 839." "
Note des voyageurs de 8 (Bien), d’après 419 avis sur 839." "
Note des voyageurs de 6 (Satisfaisant), d’après 111 avis sur 839." "
Note des voyageurs de 4 (Médiocre), d’après 18 avis sur 839." "
Note des voyageurs de 2 (Horrible), d’après 9 avis sur 839." "

8,6/10

Propreté

8,6/10

Personnel et service

8,4/10

Équipements

8,0/10

Infrastructures et conditions de l’hébergement

8,4/10

Écoresponsabilité

Avis

10/10 Excellent

Peggy

Voyage en couple
Les points forts : Équipements
Séjour de 1 nuit en décembre 2023
Réponse de Hayden le 23 janv. 2024
Thanks so much Peggy. We are so pleased that you scored us 5/5

4/10 Médiocre

Annie

Les points faibles : Infrastructures et conditions de l’hébergement et confort de la chambre
Médiocre.
Confort moyen. Chambre attribuée bruyante, en bord de route, à l'étage.. dans un établissement à moitié vide. Une wifi catastrophique. Bref, un sejour bien mediocre.
Séjour de 1 nuit en février 2020
Réponse de Hayden le 9 mars 2020
Hi Annie, We are disappointed to hear that you only found your stay to be mediocre.

8/10 Bien

SERGE

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Séjour de 1 nuit en mars 2019
Réponse de Hayden le 11 mars 2019
Thanks for your feedback Serge. He are delighted to receive 8 out of 10.

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Très bien
Bon hôtel bien situé à proximité de la highway 1. Silencieux. Restaurant excellent pour le diner.
Séjour de 1 nuit en juillet 2018
Réponse de Alex le 27 juil. 2018
Thank you for your feedback. Looking forward to see you again.

6/10 Satisfaisant

René, Marseille

Les points faibles : Propreté et confort de la chambre
Séjour satisfaisant dans l'ensemble. A revoir : Problème phonique dans la chambre.On entend les voisins.Très gênant.Literie peu satifaisante.Propreté insuffisante.

6/10 Satisfaisant

Voyageur vérifié

Les points forts : Infrastructures et conditions de l’hébergement et confort de la chambre
Hôtel très moyen
Hôtel moyen : pas d'internet dans la chambre si vous êtes loin de la réception, petit déjeûner non offert alors que mentionné sur le voucher (eu après moult discussions), toilettes mal nettoyées. Le matin, vers 6h, les femmes de ménage passent sans cesse avec leur chariot devant les portes sans discrétion.

10/10 Excellent

Colin

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Excellent stay and I must single out the excellent continental breakfast which was included, cereals, fruit toasts, , fresh fruit, cheeses, ham, fresh juices and delicious coffee, staff where very pleasent also
Séjour de 1 nuit en avril 2024
Réponse de Amanda H le 19 avr. 2024
Thanks Colin! It was our pleasure to host you at Hospitality Geraldton. Thank you for your positive feedback!

10/10 Excellent

Patricia

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We would definitely come back here it was wonderful. We have been here many times and stayed in way more expensive places but would definitely come back again thanku
Séjour de 2 nuits en avril 2024
Réponse de Amanda H le 15 avr. 2024
Thanks ever so much for your positive review and it is fantastic to note that you are a regular guest too! The team look forward to welcoming you back next visit.

10/10 Excellent

Mark

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great place for our overnight stay heading north. Price was really good and I was pleasantly surprised that breakfast was included. Very friendly staff and the room was very spacious and clean.
Séjour de 1 nuit en mars 2024
Réponse de Amanda H le 3 avr. 2024
Hi MarkWe truly appreciate your kind and positive feedback and we are delighted you enjoyed our hospitality and found us great value too!

10/10 Excellent

Sharon

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Friendly and helpful staff, will stay here again
Séjour de 7 nuits en mars 2024
Réponse de Amanda H le 20 mars 2024
Thanks Sharon! It was our pleasure to host you whilst in town, and we do look forward to looking after you next time you visit Geraldton.

8/10 Bien

Anthony

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Bit Tired, Just Good no major complaints but could do with some renovations around the property and in the rooms
Séjour de 1 nuit en février 2024
Réponse de Amanda H le 13 mars 2024
Hi Anthony - thanks so much for choosing Hospitality Geraldton. We are an oldie but a goodie! Renovations and updates are on the way soon - we sincerely appreciate your feedback and we wish you safe and happy travels ahead.

8/10 Bien

Martina

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The garden was very well kept & the room very clean.
Séjour de 2 nuits en mars 2024
Réponse de Amanda H le 5 mars 2024
Thanks Martina! We are pleased you enjoyed your stay and we really appreciate you choosing to stay with us whilst in town.

6/10 Satisfaisant

KEVIN

Les points forts : Propreté et personnel et service
good price, has enough for short stay. Bit noisy in the morning with tradie utes off to work. Room clean and big enough, wifi and flat smart tv.
Séjour de 1 nuit en février 2024
Réponse de Amanda H le 20 févr. 2024
Hi Kevin - we sincerely appreciate you choosing to stay with us whilst in town - we are sorry you had some noise issues with cars during your stay. Great to hear you enjoyed our spacious and clean rooms. We hope to welcome you back next visit.

10/10 Excellent

Christina

Voyage en famille, Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
After a long hot day it was great to be able to have a dip in the pool which was just the right size to do some gentle laps. The breakfast had a good variety of foods and was a good start to our day on the road. We'd stay here again on our next visit to Geraldton.
Séjour de 1 nuit en janvier 2024
Réponse de Hayden le 23 janv. 2024
Thanks so much for scoring us 5/5 Christina. We are delighted to hear that you want to stay with us again the next time you explore Geraldton.

8/10 Bien

Neil

Séjour de 1 nuit en octobre 2023
Réponse de Hayden le 23 janv. 2024
Thanks Neil. We are delighted to receive 8/10. We are so glad you had a great time.

8/10 Bien

Kari

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en janvier 2024
Réponse de Hayden le 23 janv. 2024
Thanks Kari. We are so pleased to hear that you had a great time with us. Thanks for scoring us 8/10

8/10 Bien

Norma

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en décembre 2023
Réponse de Hayden le 23 janv. 2024
Thanks Norma. We are delighted to receive 8/10. We hope you had a great stay with us.

8/10 Bien

Edward

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en décembre 2023
Réponse de Hayden le 23 janv. 2024
Thanks Edward. We are delighted to receive 4 out of 5 and so happy you had a great time.

10/10 Excellent

Paul

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Close to amenities and the simplicity
Séjour de 2 nuits en décembre 2023
Réponse de Hayden le 23 janv. 2024
Thanks Paul. We are pleased that you had a great time with us.

8/10 Bien

Darlene

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Very attentive service and friendly staff.
Séjour de 2 nuits en novembre 2023
Réponse de Hayden le 23 janv. 2024
Thanks Darlene. We are so happy that you found our staff helpful and friendly.

8/10 Bien

Jane

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Staff are very friendly. An outdated but well kept motel. Continental breakfast is a bonus.
Séjour de 1 nuit en novembre 2023
Réponse de Hayden le 29 nov. 2023
Thanks Jane. We are so happy that you found our staff helpful and friendly.

10/10 Excellent

Sandra

Voyage en couple
Les points forts : Propreté, personnel et service, équipements
Les points faibles : Infrastructures et conditions de l’hébergement
Very helpful staff dinning in room great.
Séjour de 1 nuit en novembre 2023
Réponse de Hayden le 29 nov. 2023
Thanks Sandra. We are delighted that you enjoyed your stay with us.

10/10 Excellent

DIANA

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en novembre 2023
Réponse de Hayden le 27 nov. 2023
Thanks Diana. We are delighted to receive 10/10

10/10 Excellent

Sandra

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Meal to room
Séjour de 1 nuit en novembre 2023
Réponse de Hayden le 23 nov. 2023
Thanks Sandra. We are delighted you enjoyed your stay with us.

10/10 Excellent

Rae

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Hospitality Sure Stay Geraldton WA is an older complex .Our room was nicely decorated, good comfortable beds very clean. It had all the amenities we required . We would definitely stay again. A continental breakfast was included in the cost . Rae
Séjour de 1 nuit en novembre 2023
Réponse de Hayden le 6 nov. 2023
That's wonderful to hear Rae. We will look forward to seeing you again in the future.

8/10 Bien

Rebecca

Voyage en famille
Les points forts : Propreté et personnel et service
Basic but clean and cosy room. Beds were comfortable.
Séjour de 2 nuits en octobre 2023
Réponse de Hayden le 3 nov. 2023
Thanks Rebecca. We are delighted that you like the room.

10/10 Excellent

Sean

Séjour de 1 nuit en octobre 2023
Réponse de Hayden le 12 nov. 2023
Thanks Sean. We are delighted that you enjoyed your stay with us.

8/10 Bien

Shane

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The hotel was cleaner and in better structural condition than ones I've stayed in Perth. The price was extremely competitive. Friendly staff very helpful.
Séjour de 2 nuits en octobre 2023
Réponse de Hayden le 16 oct. 2023
Thanks Shane. We are delighted that you enjoyed your stay with us and found our staff helpful and friendly.

8/10 Bien

Melissa

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Well maintained and comfortable for an overnight stay.
Séjour de 1 nuit en octobre 2023
Réponse de Hayden le 16 oct. 2023
Thanks Melissa. We are please that you had a great time.

8/10 Bien

John

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Close to city centre, iga a block away. Washing machine available. Good variety of food for breakfast. Restaurant very nice
Séjour de 6 nuits en septembre 2023
Réponse de Hayden le 16 oct. 2023
Thanks John. We are pleased that you found the breakfast enjoyable.

8/10 Bien

Michael

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en septembre 2023
Réponse de Hayden le 9 oct. 2023
Thanks Michael. We are delighted to receive 4/5 from you.

6/10 Satisfaisant

Trevor

Voyage en couple
Les points forts : Propreté, personnel et service, équipements
Les points faibles : Infrastructures et conditions de l’hébergement
we found that the way the bath/shower was set up was very dangerous as the shower head was positioned to line up with the backrest radius in the bath and when you turned the shower head to spray down the bath water would splash off you all over the floor as there was no shower curtain so the bathroom and toilet floor would flood. As there was a lack of sound deadning between rooms sa we where able to hear our neighbours in the morning and felt very self consious about what we said and did as we didnt want to disturb other patrons
Séjour de 2 nuits en septembre 2023
Réponse de Hayden le 18 sept. 2023
Hi Trevor, We sincerely appreciate you bringing these concerns to our attention – we will certainly investigate options and permanent solutions for the shower scenario you have described. We are sorry that you experienced noise issues from your neighbouring room – indeed that is frustrating. Thank you for being considerate too. We wish you safe and happy travels ahead.

8/10 Bien

Gary

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
All good!!!
Séjour de 1 nuit en septembre 2023
Réponse de Amanda H le 8 sept. 2023
Cheers Gary! Thank you for choosing Hospitality Geraldton as your base. We hope to welcome you back next visit to town.

8/10 Bien

HUI MIN

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very helpful staff. Having breakfast is a bonus.
Réponse de Amanda H le 1 sept. 2023
Hello HUI MIN - thanks ever so much for choosing to stay with us and thank you for your kind words. We are pleased you enjoyed our hospitality and our continental breakfast too!

10/10 Excellent

Trevor

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Stayed 1 night and was pleased that we were allowed to check in early when we arrived. Staff were very friendly and the room was fantastic
Séjour de 1 nuit en août 2023
Réponse de Hayden le 24 août 2023
Thanks so much Trevor. We are delighted that you enjoyed your visit.

10/10 Excellent

Julie

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very affordable, comfy room & bed, continental breakfast included, friendly staff
Séjour de 1 nuit en août 2023
Réponse de Hayden le 17 août 2023
Thanks Julie. We are delighted that you enjoyed your stay with us.

8/10 Bien

Ricky

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Room was nice until the neighbour became noisy at 3 in the morning and the continental breakfast was very basic, all I could have was toast and coffee.
Séjour de 1 nuit en août 2023
Réponse de Hayden le 17 août 2023
Thanks Ricky. We are delighted that you enjoyed your stay with us despite those issues arising.

10/10 Excellent

rafael

Séjour de 1 nuit en juillet 2023
Réponse de Hayden le 14 août 2023
Thanks for your 5/5 rating Rafael. We are delighted that you enjoyed your stay with us.

4/10 Médiocre

Peter

Voyage d’affaires
Overall ok yet restaurant - all staff wanted to do was hurry you through ordering & eating & no time for even a little dialogue & were not that friendly - they had a few tables in yet I saw they were making themselves look busy - food ok yet charred octopus entree - assume was local yet unsure a little hollow inside - I wanted to taste prior to Greece week - pity as last year was good
Séjour de 1 nuit en juillet 2023
Réponse de Hayden le 20 juil. 2023
Thanks for your feedback Peter. We are disappointed to hear that your experience wasn't as good as last year.

10/10 Excellent

Sally

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
We were initially given a queen room in a separate block right next to a main road/ freeway. We asked for a change of position and we were granted it Staff helpful and polite. Our room was clean. Fresh bedding . No complimentary milk, low on teabags. We paid $110 for a room here 3 yrs ago, $130 last year, this year with a discount approximately $155.
Séjour de 1 nuit en juillet 2023
Réponse de Hayden le 17 juil. 2023
Thanks for your feedback Sally. We are delighted that you were able to exchange your room and that you had a great time.

10/10 Excellent

Wei

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Nice short stay
Nice clean room with comfortable beds and free breakfast. Always choose to stay here when we are in Geraldton. Walking distance to town. Book early.
Séjour de 1 nuit en juillet 2023
Réponse de Hayden le 17 juil. 2023
Thanks so much Wei. We are delighted you enjoyed your stay with us.

10/10 Excellent

Anna

Séjour de 1 nuit en juillet 2023
Réponse de Hayden le 12 juil. 2023
Thanks for rating your experience 5/5 We are delighted you enjoyed yourself.

8/10 Bien

Colin

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Nice breakfast.
Séjour de 1 nuit en juillet 2023
Réponse de Hayden le 12 juil. 2023
Thanks Colin. We are delighted that you enjoyed your breakfast.

6/10 Satisfaisant

Johan

Voyage en couple
Les points forts : Personnel et service
The staff at recewas friendly and helpful. Although everything was clean, the property looks a bit old and dated. The towels and bedding was clean but very old. There are a number of large stains on the carpet in the room. Overall feeling of: the room needs a bit of renovating and care. The breakfast was okish but not wonderful. I will give an overall score of 3 out of 5.
Séjour de 1 nuit en juin 2023
Réponse de Hayden le 26 juin 2023
Thanks for your feedback Johan. We are delighted that you found our staff helpful and friendly.

8/10 Bien

Donna

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Restaurant wasn't open on Sunday night on arrival but was offered room service, meal was very good, prompt service.
Séjour de 1 nuit en juin 2023
Réponse de Hayden le 26 juin 2023
Thanks Donna :) We are delighted you enjoyed the room service.

8/10 Bien

Bernadette

Séjour de 1 nuit en juin 2023
Réponse de Hayden le 19 juin 2023
Thanks, Bernadette. We are delighted to receive 8/10

8/10 Bien

Cheryl

Séjour de 1 nuit en juin 2023
Réponse de Hayden le 19 juin 2023
Thanks Cheryl. We are delighted you enjoyed your stay with us.

8/10 Bien

Joseph

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Have stayed there before and will stay again in the future. Meets our needs at a reasonable price.
Séjour de 4 nuits en juin 2023
Réponse de Hayden le 12 juin 2023
Thanks Joseph. We are delighted you love to visit us.

10/10 Excellent

Chris

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en juin 2023
Réponse de Hayden le 11 juin 2023
Thanks so much for your 5/5 rating on our accommodation.

10/10 Excellent

Luciano

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 4 nuits en juin 2023
Réponse de Hayden le 11 juin 2023
Thanks so much for your 5/5 rating on our accommodation.