Avis sur Days Inn by Wyndham Dallas Garland West
Days Inn by Wyndham Dallas Garland West
3645 Leon Rd, Garland, TX
Avis
7,0
Bien
7,2/10
Propreté
7,0/10
Personnel et service
6,0/10
Équipements
6,8/10
Infrastructures et conditions de l’hébergement
7,4/10
Écoresponsabilité
Avis
14 août 2022
Les points forts : Confort de la chambre
Les points faibles : Propreté et personnel et service
Séjour de 3 nuits en août 2022
Réponse de M le 16 août 2022
Dear Richard,
We appreciate you taking the time to rate our hospitality standards. It is extremely unpleasing to know that your recent stay with us was not up to the mark. We would appreciate it if you can leave us more elaborate feedback, that way we will be able to better understand your concerns and address them in the right manner. We really value feedback from guests as they help us in bettering our hospitality services. Regardless, on behalf of our entire staff please accept our sincere apologies for we failed to exceed your expectations. Having said that, we earnestly ask for another chance to host you better.
Sincerely,
Management Team
6/10 Satisfaisant
Jocelyne
24 mai 2018
Les points forts : Confort de la chambre
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Pas terrible
Jocelyne
Séjour de 1 nuit en mai 2018
8/10 Bien
Voyageur vérifié
19 janv. 2015
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Days Inn Garland West,Dallas,Tx
Voyageur vérifié
10/10 Excellent
Shaina
14 mars 2024
Les points forts : Propreté
Shaina
Séjour de 1 nuit en décembre 2023
Réponse de M le 22 mars 2024
Dear Shaina,Thank you so much for your exceptional rating. We are glad we could win your trust and provide you with the best. We hope to enhance this experience even further in the future and we are indeed looking forward to your next visit. See you soon!Best regards,Management Team
10/10 Excellent
jose
25 févr. 2024
jose
Séjour de 2 nuits en février 2024
Réponse de M le 29 févr. 2024
Dear Jose,It is extremely pleasing to know you enjoyed your stay with us and that you have rated our hospitality and accommodations so highly! it is our utmost pride to cater to valuable guests like you and we will offer yet another awesome hospitality experience next time. Thank you for your business, and we can't wait to serve you again. Best regards,Management Team
4/10 Médiocre
Kyle
18 févr. 2024
Les points forts : Personnel et service
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Kyle
Séjour de 4 nuits en février 2024
Réponse de M le 21 févr. 2024
Dear Kyle,We appreciate you taking the time to rate our hospitality standards. It is extremely unpleasing to know that your recent stay with us was not up to the mark. We would appreciate it if you could leave us more elaborate feedback, that way we will be able to better understand your concerns and address them in the right manner. We value feedback from guests as they help us improve our hospitality services. Regardless, on behalf of our entire staff please accept our sincere apologies for we failed to exceed your expectations. Having said that, we earnestly ask for another chance to host you better.Sincerely, The Management Team
6/10 Satisfaisant
Jamie
Voyage en famille avec de jeunes enfants
18 févr. 2024
Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
Jamie
Séjour de 1 nuit en février 2024
Réponse de M le 21 févr. 2024
Dear Jamie,Thank you for your time and valuable review. It warms our hearts to see that your recent stay with us was delightful. We'll continue to provide exceptional experience to make every stay with us remarkable and ensure your future stays are even more pleasant. See you soon!Best Regards, The Management Team
10/10 Excellent
Lacy
Voyage en famille
16 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Lacy
Séjour de 1 nuit en février 2024
Réponse de M le 21 févr. 2024
Dear Lacy,It warms our hearts to see that your recent stay with us was delightful. Our entire staff, thank you for your generous rating and such lovely feedback. We are thrilled to know that you loved our friendly services. We will keep up the high hospitality standards and make your future stays even more pleasant. It is a great pleasure to host a valuable guest like you. We want to thank you for your business and we look forward to seeing you soon.Best Regards, The Management Team
6/10 Satisfaisant
Ron
31 janv. 2024
Ron
Séjour de 1 nuit en janvier 2024
Réponse de M le 22 mars 2024
Dear Ron,We are pleased to hear that you found the overall stay comfortable, but we understand that this alone does not compensate for the other issues you encountered. Please feel free to share the areas where we fell short in your case so that we can address the issues promptly. We are committed to providing our guests with exceptional service and accommodations, and we hope to have the opportunity to welcome you back in the future to demonstrate the improvements we have made.Sincerely,Management Team
10/10 Excellent
melissa
Voyage en couple
29 janv. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
melissa
Séjour de 1 nuit en janvier 2024
Réponse de M le 1 févr. 2024
Dear Melissa,Thank you for giving us a perfect rating and we appreciate your positive feedback about our hotel. Our entire staff enjoyed catering to your needs as much as you enjoyed your stay. Thank you for your valuable business and we look forward to hosting you again in the soonest time!Best Regards,Management Team
10/10 Excellent
Rickey
25 janv. 2024
Rickey
Séjour de 1 nuit en janvier 2024
Réponse de M le 22 mars 2024
Dear Rickey,Thank you so much for your exceptional rating. We are glad we could win your trust and provide you with the best. We hope to enhance this experience even further in the future and we are indeed looking forward to your next visit. See you soon!Best regards,Management Team
10/10 Excellent
Dayler
17 janv. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Dayler
Séjour de 1 nuit en janvier 2024
Réponse de M le 17 janv. 2024
Dear Dayler,Your feedback is very valuable to us and we really appreciate your generous ratings for our hospitality standards. We are extremely delighted to know you loved your stay with us and that we were able to exceed your expectations. We hope you choose to stay with us again in the future. Thank you for your business and we look forward to seeing you soon.Best Regards,Management Team
10/10 Excellent
Dayler
16 janv. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Dayler
Séjour de 2 nuits en janvier 2024
Réponse de M le 17 janv. 2024
Dear Dayler,Your feedback is very valuable to us and we really appreciate your generous ratings for our hospitality standards. We are extremely delighted to know you loved your stay with us and that we were able to exceed your expectations. We hope you choose to stay with us again in the future. Thank you for your business and we look forward to seeing you soon.Best Regards,Management Team
10/10 Excellent
Lacy
7 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Lacy
Séjour de 4 nuits en janvier 2024
Réponse de M le 11 janv. 2024
Dear Lacy,It is extremely pleasing to know you enjoyed your stay with us and that you have rated our hospitality and accommodations so highly! it is our utmost pride to cater to valuable guests like you and we will offer yet another awesome hospitality experience next time. Thank you for your business, and we can't wait to serve you again. Best Regards,Management Team
10/10 Excellent
Voyageur vérifié
29 déc. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
Séjour de 2 nuits en décembre 2023
Réponse de M le 6 janv. 2024
Dear Guest,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards,Management Team
10/10 Excellent
Lacy
Voyage en famille avec de jeunes enfants, Voyage en famille, Voyage avec des animaux de compagnie, Voyage en couple
28 déc. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Lacy
Séjour de 1 nuit en décembre 2023
Réponse de M le 6 janv. 2024
Dear Lacy,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards,Management Team
10/10 Excellent
Lacy
Voyage en famille avec de jeunes enfants, Voyage en famille, Voyage avec des animaux de compagnie, Voyage d’affaires
22 déc. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Lacy
Séjour de 1 nuit en décembre 2023
Réponse de Tanisha le 27 déc. 2023
Thank you for your positive feedback! We're delighted to hear you had a great experience. Your satisfaction is our priority. We appreciate your feedback.
10/10 Excellent
Lacy
Voyage en famille
21 déc. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Lacy
Séjour de 1 nuit en décembre 2023
Réponse de M le 22 déc. 2023
Dear Lacy, Thank you for giving us a perfect rating and we appreciate your positive feedback about our hotel. Our entire staff enjoyed catering to your needs as much as you enjoyed your stay. Thank you for your valuable business and we look forward to hosting you again in the soonest time!Best Regards,Management Team
10/10 Excellent
Santos
15 déc. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Santos
Séjour de 1 nuit en octobre 2023
Réponse de M le 22 déc. 2023
Dear Santos,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards,Management Team
10/10 Excellent
Santos
13 déc. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Santos
Séjour de 2 nuits en octobre 2023
Réponse de M le 22 déc. 2023
Dear Santos,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards,Management Team
2/10 Horrible
Leonard
Voyage d’affaires
12 déc. 2023
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Leonard
Séjour de 1 nuit en décembre 2023
Réponse de M le 14 déc. 2023
Dear Leonard,We sincerely apologize for the disruptive noise, uncleanliness, and smoke odor. We're addressing these concerns immediately, including increased security, enhanced cleaning routines, and stricter non-smoking enforcement. We value your feedback and hope to earn back your trust.Sincerely,Management Team
10/10 Excellent
Maureen
Voyage d’affaires
9 déc. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Maureen
Séjour de 2 nuits en décembre 2023
Réponse de M le 14 déc. 2023
Dear Maureen,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards,Management Team
6/10 Satisfaisant
Courtney
3 déc. 2023
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Courtney
Réponse de M le 7 déc. 2023
Dear Countney,Thank you for your feedback, we really appreciate it. We are pleased to see your modest ratings and are glad your recent stay with us was satisfactory. In our quest to aim for excellence in hospitality standards, we are taking constant steps to upgrade our property and enhance our hotel room amenities. We regret the inconvenience you faced, and we will see to it that all necessary changes are implemented at the earliest. Having said that, we hope you will give us the opportunity to host you even better in your future stays. Thank you for your business, and we look forward to seeing you soon.Sincerely,Management Team
10/10 Excellent
Maureen
2 déc. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Maureen
Séjour de 2 nuits en novembre 2023
Réponse de M le 7 déc. 2023
Dear Maureen,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards,Management Team
8/10 Bien
Lacy
22 nov. 2023
Les points forts : Propreté et personnel et service
Lacy
Séjour de 1 nuit en novembre 2023
Réponse de M le 23 nov. 2023
Dear Lacy,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards,Management Team
10/10 Excellent
Lacy
14 nov. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Lacy
Séjour de 1 nuit en novembre 2023
Réponse de M le 17 nov. 2023
Dear Lacy,Your feedback is very valuable to us, and we really appreciate your generous ratings for our hospitality standards. We are extremely delighted to know you loved your stay with us and that we were able to exceed your expectations. We hope you choose to stay with us again in the future. Thank you for your business and we look forward to seeing you soon.Best Regards,Management Team
10/10 Excellent
Jose
12 nov. 2023
Jose
Séjour de 1 nuit en novembre 2023
Réponse de M le 7 déc. 2023
Dear Jose,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards,Management Team
10/10 Excellent
Reginald
Voyage en famille
29 oct. 2023
Reginald
Séjour de 1 nuit en octobre 2023
Réponse de M le 2 nov. 2023
Dear Reginald,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards,Management Team
10/10 Excellent
Logunn
Voyage d’affaires
23 oct. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Logunn
Séjour de 2 nuits en octobre 2023
Réponse de M le 26 oct. 2023
Dear Logunn,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards,Management Team
8/10 Bien
Maureen
Voyage d’affaires
14 oct. 2023
Les points forts : Propreté, personnel et service, confort de la chambre
Maureen
Séjour de 2 nuits en octobre 2023
Réponse de M le 20 oct. 2023
Dear Maureen,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards,Management Team
10/10 Excellent
JESSE
9 oct. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
JESSE
Séjour de 1 nuit en octobre 2023
Réponse de M le 13 oct. 2023
Dear Jesse,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards,Management Team
4/10 Médiocre
Shreyashi
Voyage d’affaires
8 oct. 2023
Les points faibles : Personnel et service et équipements
Shreyashi
Séjour de 1 nuit en octobre 2023
Réponse de M le 13 oct. 2023
Dear Shreyashi,We sincerely apologize for the inconvenience caused by the lack of water in your room. We understand that this is a basic necessity, and we are working to resolve the issue as soon as possible. Thank you for your understanding and patience.Sincerely,Management Team
8/10 Bien
Voyageur vérifié
Voyage d’affaires
7 oct. 2023
Les points forts : Propreté, personnel et service, confort de la chambre
Voyageur vérifié
Séjour de 1 nuit en octobre 2023
Réponse de M le 13 oct. 2023
Dear Guest,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards,Management Team
4/10 Médiocre
Sherry
Voyage en famille
5 oct. 2023
Les points forts : Personnel et service
Les points faibles : Propreté
Nasty bathroom
Sherry
Séjour de 1 nuit en septembre 2023
Réponse de M le 5 oct. 2023
Dear Sherry,We sincerely apologize for the inconvenience and distress this has caused you. We are investigating the matter and taking appropriate action to ensure that this does not happen again. We appreciate your feedback and will use it to improve our services.Sincerely,Management Team
8/10 Bien
Deanhtay
Voyage en groupe
24 sept. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Deanhtay
Séjour de 1 nuit en septembre 2023
Réponse de M le 29 sept. 2023
Dear Deanhtay,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards,Management Team
10/10 Excellent
Anibal
Voyage en groupe
22 sept. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Anibal
Séjour de 1 nuit en septembre 2023
Réponse de M le 29 sept. 2023
Dear Anibal,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards,Management Team
10/10 Excellent
Santos
Voyage d’affaires
4 sept. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Santos
Séjour de 3 nuits en août 2023
Réponse de M le 8 sept. 2023
Dear Santos,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards,Management Team
10/10 Excellent
Arnaldo
2 sept. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Arnaldo
Séjour de 2 nuits en août 2023
Réponse de M le 8 sept. 2023
Dear Arnaldo,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards,Management Team
10/10 Excellent
Maureen
Voyage d’affaires
31 août 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Maureen
Séjour de 1 nuit en août 2023
Réponse de M le 1 sept. 2023
Dear Maureen,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards,Management Team
2/10 Horrible
Rebecca
Voyage d’affaires
24 août 2023
Les points forts : Personnel et service
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Rebecca
Séjour de 1 nuit en août 2023
Réponse de M le 1 sept. 2023
Dear Rebecca,We are extremely disheartened to see such low ratings from you. Please accept our sincere apologies for your recent stay with us was not up to the mark. We are taking gradual steps to upgrade our property and enhance our quality services, and if given another chance, we will see to it that your future visits are completely satisfactory. Please stay assured that all necessary steps will be taken to ensure no other guest experiences what you did. We really regret the inconvenience, and we sincerely ask for another chance to serve you better in the future.Sincerely,Management Team
8/10 Bien
Rodney
16 août 2023
Rodney
Séjour de 1 nuit en août 2023
Réponse de M le 17 août 2023
Dear Rodney,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards,Management Team
10/10 Excellent
Santos
Voyage d’affaires
15 août 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Santos
Séjour de 1 nuit en août 2023
Réponse de M le 17 août 2023
Dear Santos,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards,Management Team
10/10 Excellent
Maureen
Voyage d’affaires
12 août 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Maureen
Séjour de 1 nuit en août 2023
Réponse de M le 17 août 2023
Dear Maureen,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards,Management Team
8/10 Bien
Rodney
8 août 2023
Rodney
Séjour de 1 nuit en août 2023
Réponse de M le 11 août 2023
Dear Rodney,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards,Management Team
10/10 Excellent
JAMES
8 août 2023
JAMES
Séjour de 3 nuits en août 2023
Réponse de M le 1 sept. 2023
Dear James,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards,Management Team
4/10 Médiocre
INGRID
1 août 2023
INGRID
Séjour de 4 nuits en juillet 2023
Réponse de M le 3 août 2023
Dear INGRID,We are extremely disheartened to see such low ratings from you. Please accept our sincere apologies for your recent stay with us was not up to the mark. We are taking gradual steps to upgrade our property and enhance our quality services, and if given another chance, we will see to it that your future visits are completely satisfactory. Please stay assured that all necessary steps will be taken to ensure no other guest experiences what you did. We really regret the inconvenience, and we sincerely ask for another chance to serve you better in the future.Sincerely,Management Team
6/10 Satisfaisant
Izaira
31 juil. 2023
Izaira
Séjour de 3 nuits en juillet 2023
Réponse de M le 24 août 2023
Dear Izaira,Thank you for your feedback. We appreciate your modest ratings, but we have set high standards for hospitality, and we will see to it that your future stays are even more satisfactory. We would appreciate it if you can leave us more elaborate feedback, that way we will be able to better understand your concerns and address them in the right manner. We really value feedback from guests as they help us in bettering our hospitality services. On that note, we hope you will choose to stay with us again in the future.Sincerely,Management Team
8/10 Bien
Agustin
Voyage en famille
29 juil. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Agustin
Séjour de 2 nuits en juillet 2023
Réponse de M le 3 août 2023
Dear Agustin,It warms our heart to see that your recent stay with us was delightful. Our entire staff, thank you for your generous rating and such lovely feedback. We are thrilled to know that you found our property clean and up to the mark. To mention, we have adopted the best hygiene standards possible, and our hotel staff take great efforts in keeping the property clean, fresh, and sanitized. It is our great pride to cater to the requirements of a valued guest like you, and we are really happy to have exceeded your expectations. Thank you for your business, and we would love to host you again, in the future. We look forward to seeing you soon. Best Regards,Management Team
2/10 Horrible
Ana
28 juil. 2023
Ana
Séjour de 3 nuits en juillet 2023
Réponse de M le 3 août 2023
Dear Ana,We appreciate you taking the time to rate our hospitality standards. It is extremely unpleasing to know that your recent stay with us was not up to the mark. We would appreciate it if you can leave us more elaborate feedback, that way we will be able to better understand your concerns and address them in the right manner. We really value feedback from guests as they help us in bettering our hospitality services. Regardless, on behalf of our entire staff please accept our sincere apologies for we failed to exceed your expectations. Having said that, we earnestly ask for another chance to host you better.Sincerely,Management Team
6/10 Satisfaisant
Ana
Voyage en couple
28 juil. 2023
Les points forts : Propreté et équipements
Ana
Séjour de 2 nuits en juillet 2023
Réponse de M le 3 août 2023
Dear Ana,We appreciate you taking the time to share your review with us. Our entire staff, thank you for your modest rating. We also regret that certain aspects of our property were not up to the mark during your stay with us. We assure you; we are indeed taking gradual steps in upgrading our property and enhancing our hotel rooms to improve our quality services. On that note, we hope you will choose to stay with us again in the future, so we can serve you even better. Sincerely,Management Team