Avis sur Springhill Suites by Marriott Galveston
Springhill Suites by Marriott Galveston
6303 Broadway St, Galveston, TX
Avis
8,4
Très bien
8,8/10
Propreté
9,0/10
Personnel et service
8,6/10
Équipements
8,4/10
Infrastructures et conditions de l’hébergement
8,4/10
Écoresponsabilité
Avis
11 avr. 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
6/10 Satisfaisant
Rebecca
21 avr. 2024
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Rebecca
Séjour de 1 nuit en avril 2024
Réponse de General Manager le 22 avr. 2024
Dear Rebecca, Thank you for your review. We are pleased you enjoyed your stay overall; however, we deeply regret you felt our hotel needed updating. We are grateful for the feedback, and we will share these notes with the appropriate individuals for future modernization of our hotel. It would be our pleasure to welcome you back soon. Best Regards,Irene Carrillo General Manager
10/10 Excellent
Adam
20 avr. 2024
Adam
Séjour de 1 nuit en avril 2024
Réponse de General Manager le 20 avr. 2024
Dear Adam, Thank you for choosing SpringHill Suites Galveston Island and sharing your experience. We are delighted to hear that you found the check-in process to be smooth and efficient during your stay with us. Our team strives to provide prompt and courteous service to all guests, and we appreciate your positive feedback regarding your check-in experience. Thank you again for including us in your travel plans. It would be a pleasure to welcome you back anytime you visit our area. Best Regards,Irene Carrillo General Manager
8/10 Bien
Willard
20 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Willard
Séjour de 1 nuit en avril 2024
Réponse de General Manager le 21 avr. 2024
Dear Willard, Thank you for the wonderful review. We are thrilled we met your expectations for a fantastic stay at SpringHill Suites Galveston Island. We hope to have the pleasure of doing so again on your next visit to the area.Best Regards,Irene CarrilloGeneral Manager
8/10 Bien
Geronimo
Voyage en famille avec de jeunes enfants, Voyage en famille
12 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Geronimo
Séjour de 2 nuits en mars 2024
Réponse de General Manager le 13 avr. 2024
Dear Geronimo, Thank you for choosing SpringHill Suites Galveston Island and sharing your experience. We are glad you liked our well-maintained hotel and that our devoted associates took great care of you. We will certainly share your praises with them. Thank you again for including us in your travel plans. It would be a pleasure to welcome you back anytime you visit our area. Best Regards,Irene Carrillo General Manager
6/10 Satisfaisant
MICHELLE
Voyage en famille
11 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
MICHELLE
Séjour de 1 nuit en avril 2024
Réponse de General Manager le 12 avr. 2024
Dear Michelle, Thank you for taking the time to evaluate your stay. We sincerely apologize for the traffic noise you encountered. On your next visit, we will be happy to provide you with a different room should one be available. We have various room options and are always happy to accommodate special requests when possible. Thank you again for choosing us, and we do hope you will stay with us another time so we can provide you with a much more satisfying experience.Best Regards,Irene Carrillo General Manager
8/10 Bien
Julie
Voyage en groupe
6 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Julie
Séjour de 1 nuit en avril 2024
Réponse de General Manager le 7 avr. 2024
Dear Julie, Thank you for the wonderful review. We are thrilled we met your expectations for a fantastic stay at SpringHill Suites Galveston Island. We hope to have the pleasure of doing so again on your next visit to the area.Best Regards,Irene CarrilloGeneral Manager
6/10 Satisfaisant
Moises
Voyage en famille
2 avr. 2024
Les points forts : Propreté et équipements
Moises
Séjour de 1 nuit en mars 2024
Réponse de General Manager le 3 avr. 2024
Dear Moises, Thank you for taking the time to evaluate our hotel. We are happy to know you liked our well-maintained hotel and that you enjoyed our breakfast offerings. Thank you again for including us in your travel plans. It would be a pleasure to welcome you back anytime you visit our area. Best Regards,Irene Carrillo General Manager
10/10 Excellent
Cathy
Voyage en famille
30 mars 2024
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Cathy
Séjour de 1 nuit en mars 2024
Réponse de General Manager le 31 mars 2024
Dear Cathy, Thank you for being our guest at SpringHill Suites Galveston Island and sharing your experience. We are delighted to know you were pleased with our courteous associates and excellent breakfast. It was a pleasure to host you, and we look forward to your return visit. Best Regards,Irene Carrillo, General Manager
8/10 Bien
Nadia
Voyage en famille avec de jeunes enfants
16 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nadia
Séjour de 1 nuit en mars 2024
Réponse de General Manager le 17 mars 2024
Dear Nadia, Thank you for choosing SpringHill Suites Galveston Island and sharing your experience. We are glad you liked our well-maintained hotel and that our devoted associates took great care of you. We will certainly share your praises with them. However, we were sorry to read that you did not thoroughly enjoy our breakfast. We will certainly follow up with our food and beverage team to see where we can do better. We do hope you will stay with us another time so we can provide you with a much more satisfying experience.Best Regards,Irene Carrillo General Manager
6/10 Satisfaisant
Venu
Voyage en famille avec de jeunes enfants
16 mars 2024
Les points forts : Personnel et service
Venu
Séjour de 1 nuit en mars 2024
Réponse de General Manager le 17 mars 2024
Dear Venu, Thank you for sharing about your experience at our hotel. We want our guests to have a comfortable stay and to get a restful night’s sleep, so we are sorry that you found your mattress to be uncomfortable. Our front desk is always available and happy to make you as comfortable as possible. We continually work to improve our accommodations, and we appreciate you sharing your comments. We hope that you will stay with us again; we are confident you will have the exceptional stay you deserve.Best Regards,Irene Carrillo General Manager
8/10 Bien
Cary
13 mars 2024
Les points forts : Propreté et personnel et service
Cary
Séjour de 2 nuits en mars 2024
Réponse de General Manager le 15 mars 2024
Dear Cary, Thank you for your rating of SpringHill Suites Galveston Island. We are pleased your stay with us was a great one, and we look forward to welcoming you back soon.Best Regards,Irene Carrillo General Manager
10/10 Excellent
Jean Lynn
4 mars 2024
Jean Lynn
Séjour de 1 nuit en mars 2024
Réponse de General Manager le 24 mars 2024
Dear Ms. Lynn, Thank you for the perfect rating! We are overjoyed to learn that from start to finish, your stay was nothing short of exceptional. It was a pleasure having you at SpringHill Suites Galveston Island, and we look forward to welcoming you back soon.Best Regards,Irene Carrillo General Manager
8/10 Bien
Gail
27 févr. 2024
Gail
Séjour de 1 nuit en février 2024
Réponse de General Manager le 22 mars 2024
Dear Gail, Thank you for sharing the nice rating about your experience at SpringHill Suites Galveston Island. We are happy to see your stay was pleasant, and we hope to have the pleasure of hosting you again soon.Best Regards,Irene Carrillo General Manager
10/10 Excellent
Emily
26 févr. 2024
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Emily
Séjour de 1 nuit en décembre 2023
Réponse de General Manager le 28 févr. 2024
Dear Emily, Thank you for the perfect rating. We are glad you had a wonderful time at SpringHill Suites Galveston Island. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience.Best Regards,Irene Carrillo General Manager
10/10 Excellent
Robin
20 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Robin
Séjour de 1 nuit en février 2024
Réponse de General Manager le 20 févr. 2024
Dear Robin, Thank you for choosing SpringHill Suites Galveston Island and sharing your experience. We are thrilled to know we exceeded your expectations and that you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon.Best Regards,Irene Carrillo General Manager
2/10 Horrible
Neal, Wimberley
18 févr. 2024
Les points faibles : Infrastructures et conditions de l’hébergement
Neal
Séjour de 1 nuit en février 2024
Réponse de General Manager le 20 févr. 2024
Dear Neal, Thank you for taking the time to evaluate our hotel. We sincerely apologize for the difficulties you endured in your initial accommodations due to the hot water issue and for the absence of a toilet seat cover in your later assigned room. Rest assured, we will address your comments with the appropriate individuals as we strive to improve our guest experience. Furthermore, we deeply regret for the slow elevator and the cleanliness issue with the swimming pool. We sincerely value your comments and are grateful for your patience. We hope you will change your mind and give us another opportunity to provide you with excellent hospitality for which we are known.Best Regards,Irene Carrillo General Manager
10/10 Excellent
Shannon
17 févr. 2024
Shannon
Séjour de 1 nuit en février 2024
Réponse de General Manager le 22 mars 2024
Dear Shannon, Thank you for rating your visit to SpringHill Suites Galveston Island. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon.Best Regards,Irene Carrillo General Manager
8/10 Bien
Linda
Voyage en couple
4 févr. 2024
Les points forts : Propreté et personnel et service
Linda
Séjour de 1 nuit en février 2024
Réponse de General Manager le 5 févr. 2024
Dear Linda, Thank you for choosing SpringHill Suites Galveston Island and sharing your experience. We are pleased if you enjoyed your stay overall; however, we deeply regret you felt our hotel needed updating. We are grateful for the feedback, and we will share these notes with the appropriate individuals for future modernization of our hotel. Thank you again for your review. We look forward to your next visit! Best Regards,Irene Carrillo General Manager
10/10 Excellent
Diane
1 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Diane
Séjour de 1 nuit en janvier 2024
Réponse de General Manager le 7 févr. 2024
Dear Diane, Thank you for taking time to review your experience at SpringHill Suites Galveston Island. We are delighted that you had a memorable stay with us. Thank you also for taking notice of our devoted staff and the quality of our breakfast buffet. Our team is committed to ensuring that your day gets started off on the right note. We will enjoy sharing your kind remarks with them. We hope to be your hotel of choice whenever your travels bring you back this way.Best Regards,Irene Carrillo,General Manager
10/10 Excellent
Amber, Hutchinson
Voyage en famille
26 janv. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Amber
Séjour de 1 nuit en janvier 2024
Réponse de General Manager le 27 janv. 2024
Dear Amber, Thank you for all the wonderful compliments about SpringHill Suites Galveston Island! We are delighted you were pleased with every aspect of your stay with us, especially our accommodations and the convenience of our location. We love that you included us in your plans for an escape to our charming island, and we would love to host you again whenever you plan another trip our way. Best Regards,Irene Carrillo,General Manager
10/10 Excellent
Christopher
Voyage en couple
26 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Christopher
Séjour de 1 nuit en janvier 2024
Réponse de GENERAL MANAGER le 26 janv. 2024
Dear Christopher, Thank you for the kind review. We are pleased everything went great for you during your visit and that our wonderful location made it even better. Thank you once more for choosing SpringHill Suites Galveston Island, and we look forward to your next stay.Best Regards,Irene Carrillo, General Manager
10/10 Excellent
Amanda
22 janv. 2024
Amanda
Séjour de 1 nuit en janvier 2024
Réponse de General Manager le 23 janv. 2024
Dear Amanda, Thank you for the perfect rating. We are glad you had a wonderful time at SpringHill Suites Galveston Island. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience. Best Regards,Irene Carrillo General Manager
10/10 Excellent
Bruce
21 janv. 2024
Les points forts : Propreté et personnel et service
Bruce
Séjour de 1 nuit en janvier 2024
Réponse de General Manager le 22 janv. 2024
Dear Bruce, Thank you for choosing HOTEL and sharing your experience. We are glad our location was convenient for everything you wanted to do on this visit. We are also happy to know you enjoyed our breakfast offerings and that our devoted associates took great care of you. We will certainly share your praises with them. Thank you again for including us in your travel plans. It would be a pleasure to welcome you back anytime you visit our area. Best Regards,Irene Carrillo General Manager
8/10 Bien
David
Voyage en famille avec de jeunes enfants
14 janv. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
David
Séjour de 1 nuit en janvier 2024
Réponse de General Manager le 15 janv. 2024
Dear David, Thank you for the nice rating regarding your stay at SpringHill Suites Galveston Island. We look forward to you are already planning another trip our way. Best Regards, Irene Carrillo General Manager
10/10 Excellent
Amanda
Voyage en famille
7 janv. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Amanda
Séjour de 1 nuit en janvier 2024
Réponse de General Manager le 9 janv. 2024
Dear Amanda, Thank you for the positive review on SpringHill Suites Galveston Island. We are delighted to know how much you enjoyed our terrific location and the excellent service provided by our associates. That said, we regret not meeting some of your expectations. We appreciate all your remarks and look forward to you are already planning another visit our way. Best Regards, Irene Carrillo General Manager
10/10 Excellent
Angelique
7 janv. 2024
Angelique
Séjour de 1 nuit en janvier 2024
Réponse de General Manager le 28 janv. 2024
Dear Angelique, We are truly grateful for the fantastic rating, which reflects your exceptional experience at SpringHill Suites Galveston Island! We hope the sparkling Gulf Coast beaches offered you a tranquil getaway. Thank you once again for choosing us as part of your escape to our charming island. We can't wait to welcome you again for a more wonderful experience. Best Regards, Irene Carrillo General Manager
8/10 Bien
Kevin
7 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Kevin
Séjour de 4 nuits en décembre 2023
Réponse de General Manager le 9 janv. 2024
Dear Kevin, Thank you for the positive rating. It is a pleasure knowing your visit with us was an enjoyable one. We look forward to seeing you again soon at SpringHill Suites Galveston Island. Best Regards, Irene Carrillo General Manager
6/10 Satisfaisant
Deana
Voyage en famille
6 janv. 2024
Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement et confort de la chambre
Deana
Séjour de 1 nuit en janvier 2024
Réponse de General Manager le 9 janv. 2024
Dear Deana, Thank you for taking the time to post feedback of your time with us. We were disappointed to read our accommodations did not provide the value for which you were hoping. We appreciate you for sharing your valuable feedback as we are continually striving to improve our guest experience. We are grateful for your patience and hope you will revisit whenever you return to the area.Best Regards, Irene Carrillo General Manager
8/10 Bien
Katerra
Voyage en famille
2 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Clean & comfy.
Katerra
Séjour de 4 nuits en décembre 2023
Réponse de General Manager le 4 janv. 2024
Dear Katerra, Thank you for choosing to stay with us at SpringHill Suites Galveston Island. We are glad to know you overall had a pleasant stay and that our courteous hospitality, along with comfortable accommodations, enhanced your time with us. We also appreciate you mentioning how our delicious breakfast made for a great start to the morning. That said, we care about the satisfaction of our guests; therefore, we appreciate you letting us know what we can do to make your next stay perfect. We will share your comments appropriately as we strive to improve our guest's experience. We are grateful for your feedback and look forward to welcoming you again.Best Regards,Irene Carrillo General Manager
10/10 Excellent
Kyle
2 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Kyle
Séjour de 1 nuit en janvier 2024
Réponse de General Manager le 4 janv. 2024
Dear Kyle, We want to thank you for choosing to stay with us at SpringHill Suites Galveston Island. We are thrilled to receive your thoughtful review and are delighted to learn you found our hotel to be so comfortable and completely spotless. We also appreciate you mentioning how our courteous associates took great care of you. It would be an honor to host you again when you return to our city. Have a wonderful day, and travel safely.Best Regards,Irene Carrillo General Manager
10/10 Excellent
Janet
31 déc. 2023
Janet
Séjour de 1 nuit en décembre 2023
Réponse de gen le 2 janv. 2024
Dear Janet, Thank you for the wonderful rating for SpringHill Suites Galveston Island. We're delighted to have provided you with a satisfying visit. It was our pleasure to have you stay with us, and we look forward to hosting you again soon.Best Regards,Irene Carrillo General Manager
6/10 Satisfaisant
María José
Voyage en famille
31 déc. 2023
Les points forts : Propreté, personnel et service, équipements
Les points faibles : Infrastructures et conditions de l’hébergement
María José
Séjour de 1 nuit en décembre 2023
Réponse de General Manager le 31 déc. 2023
Dear María José, Thank you for being our guest, and for sharing your experience. We hope you had an overall pleasant stay, and we are glad you liked our thoughtful hospitality. Having said that, we are sorry for not meeting all of your expectations regarding our accommodations; we will share your comments appropriately. Thank you again for your feedback, and we hope to welcome you back soon.Best Regards,Irene Carrillo General Manager
6/10 Satisfaisant
Sarah
Voyage en famille
28 déc. 2023
Sarah
Séjour de 2 nuits en décembre 2023
Réponse de General Manager le 30 déc. 2023
Dear Sarah, Thank you for choosing to stay with us and sharing your review with us. We strive to provide a seamless experience to all our guests; therefore, we are sorry for the issues you had with the television in your room. We also regret your disappointment with the breakfast timings, and we can understand the frustration this caused. We will share your comments appropriately as we strive to improve our guests' experience, and we are grateful for your valuable feedback. We hope you will revisit us for the flawless stay that you should always expect from us.Best Regards,Irene Carrillo General Manager
10/10 Excellent
Rachel
Voyage en famille avec de jeunes enfants, Voyage en famille, Voyage en couple
8 déc. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Rachel
Séjour de 1 nuit en décembre 2023
Réponse de General Manager le 9 déc. 2023
Dear Rachel, We greatly appreciate the kind words and compliments you've shared regarding SpringHill Suites Galveston Island. We love that you chose to include us in your delightful getaway to our enchanting island destination, and we appreciate you mentioning how our efficient check-in and lively lobby made a great first impression. We are also thrilled to know you could start your day on a great note with our delicious breakfast, and we look forward to welcoming you back soon.Best Regards,Irene Carrillo General Manager
4/10 Médiocre
Grainne
7 déc. 2023
Grainne
Réponse de General Manager le 13 févr. 2024
Dear Grainne, Thank you for taking the time to share your rating. We are sorry if we missed out on any essential opportunities to make your stay the seamless, memorable one you deserve. Please accept our sincere apologies for any issues you experienced. We hope you will consider giving us another chance to show you our devotion to delivering excellent hospitality for every guest.Best Regards,Irene Carrillo General Manager
10/10 Excellent
Charles
6 déc. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Charles
Séjour de 1 nuit en décembre 2023
Réponse de General Manager le 7 déc. 2023
Dear Charles, Thank you for the wonderful rating for SpringHill Suites Galveston Island. We're delighted to have provided you with a satisfying visit. It was our pleasure to have you stay with us, and we look forward to hosting you again soon.Best Regards,Irene Carrillo General Manager
10/10 Excellent
Robbin
Voyage en groupe
4 déc. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great place to stay.
Robbin
Séjour de 2 nuits en décembre 2023
Réponse de General Manager le 6 déc. 2023
Dear Robbin, Thank you for revisiting us and for your kind review. We are pleased you appreciated our thoughtful hospitality and that you were able to start your day off right with our breakfast offerings. It was a pleasure welcoming you to SpringHill Suites Galveston Island, and we look forward to being your first choice every time you are in the area. Best Regards, Irene Carrillo General Manager
10/10 Excellent
Joe
Voyage en famille
2 déc. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Joe
Séjour de 1 nuit en décembre 2023
Réponse de General Manager le 6 déc. 2023
Dear Joe, Thank you for the positive review and for taking the time to recognize our hotel. We are delighted to know you enjoyed well-appointed rooms and the excellent service provided by our associates. We appreciate you for being our guest and look forward to your next trip to the area. Best Regards, Irene Carrillo General Manager
8/10 Bien
Voyageur vérifié
1 déc. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
comfortable
Voyageur vérifié
Séjour de 1 nuit en novembre 2023
Réponse de General Manager le 6 déc. 2023
Dear Guest, Thank you for the feedback about SpringHill Suites Galveston Island. We are delighted to know how much you loved our comfortable beds and pillows. We appreciate your business and look forward to having you revisit us soon. Best Regards, Irene Carrillo General Manager
10/10 Excellent
Miranda
Voyage en famille avec de jeunes enfants
30 nov. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Miranda
Séjour de 3 nuits en novembre 2023
Réponse de General Manager le 30 nov. 2023
Dear Miranda, Thank you for choosing to stay with us and for taking the time to post a review. We are delighted you enjoyed our convenient location and the courteous service provided by our associates. We look forward to your next visit.Best Regards,Irene Carrillo General Manager
6/10 Satisfaisant
xiaowei
Voyage en famille avec de jeunes enfants
26 nov. 2023
Les points forts : Propreté et personnel et service
xiaowei
Séjour de 1 nuit en novembre 2023
Réponse de General Manager le 29 nov. 2023
Dear Xiaowei, Thank you for taking the time to review your experience with us. We apologize for the inconvenience you faced during your stay and are sorry you felt our property needed updating. We appreciate our guest's valuable feedback as we continually strive to grow and improve our guest services. We also regret the maintenance issues you encountered with your bathroom and will address your comment appropriately. On a positive note, we are happy you liked our indoor pool and exceptional associates. We hope to have the pleasure of welcoming you back in the future. Best Regards,Irene Carrillo General Manager
10/10 Excellent
Natalie
25 nov. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Natalie
Séjour de 1 nuit en novembre 2023
Réponse de General Manager le 29 nov. 2023
Dear Natalie, We are delighted you enjoyed your stay at SpringHill Suites Galveston Island. We strive to provide each guest with an exceptional visit; therefore, it is lovely to know that we exceeded your expectations. We hope you will return whenever your travels bring you to Galveston.Best Regards,Irene Carrillo General Manager
8/10 Bien
Permichia
Voyage en famille avec de jeunes enfants
25 nov. 2023
Les points forts : Propreté et personnel et service
Permichia
Séjour de 1 nuit en novembre 2023
Réponse de General Manager le 27 nov. 2023
Dear Permichia, Thank you for sharing your generous feedback. We truly enjoyed reading your kind compliments about our accommodations at SpringHill Suites Galveston Island. We love that you chose to include us in your delightful getaway to our enchanting island destination. Your input is invaluable to us, and we appreciate you letting us know what could enhance your experience here with us. We look forward to welcoming you back for another outstanding stay in the future.Best Regards, Irene Carrillo General Manager
10/10 Excellent
Steve
16 nov. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Steve
Séjour de 1 nuit en novembre 2023
Réponse de General Manager le 17 nov. 2023
Dear Steve, Thank you for choosing to stay with us and for taking the time to post a review. We are delighted you enjoyed the excellent service provided by our front desk associates. It was our pleasure accommodating you, and we hope you will make SpringHill Suites Galveston Island your home away from home whenever your travels bring you to our city. We look forward to your next visit.Best Regards,Irene Carrillo General Manager
10/10 Excellent
Glenann
16 nov. 2023
Glenann
Séjour de 1 nuit en novembre 2023
Réponse de General Manager le 6 déc. 2023
Dear Glenann, Thank you for your fantastic rating. We are delighted to know you loved each and every aspect of our hotel. We look forward to accommodating you again soon at SpringHill Suites Galveston Island. Best Regards, Irene Carrillo General Manager
8/10 Bien
Tasha
13 nov. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Tasha
Séjour de 1 nuit en novembre 2023
Réponse de General Manager le 15 nov. 2023
Dear Tasha, Thank you for the wonderful review. We are thrilled we met your expectations for a pleasant stay at SpringHill Suites Galveston Island. We hope to have the pleasure of doing so again on your next visit to the area.Best Regards,Irene Carrillo, General Manager
10/10 Excellent
Terry
10 nov. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Nice place, nice price.
Terry
Séjour de 2 nuits en novembre 2023
Réponse de General Manager le 12 nov. 2023
Dear Terry, Thank you for being our guest at the SpringHill Suites Galveston Island. We enjoyed reading your review and learning about the highlights of your stay. We appreciate your comments about our fantastic location, prompt service, and clean facilities. It was a pleasure to have you as our guest, and we look forward to seeing you again soon on your next visit.Best Regards,Irene Carrillo General Manager
8/10 Bien
Michael
29 oct. 2023
Michael
Séjour de 1 nuit en octobre 2023
Réponse de General Manager le 19 nov. 2023
Dear Michael, Thank you for the generous rating. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. It was our pleasure hosting you at SpringHill Suites Galveston Island; we hope to see you again soon. Best Regards,Irene Carrillo General Manager
10/10 Excellent
Curtis
Voyage en famille
28 oct. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Curtis
Séjour de 1 nuit en octobre 2023
Réponse de General Manager le 29 oct. 2023
Dear Curtis, We are thrilled you had an excellent stay at SpringHill Suites Galveston Island and that you enjoyed every aspect of our resort. We appreciate the fantastic feedback. It was our pleasure accommodating you, and we look forward to your next visit with us.Best Regards,Irene Carrillo, General Manager