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Avis sur Super 8 by Wyndham La Marque TX/Texas City Area

2 out of 5

Avis

6,6
Note des voyageurs de 10 (Excellent), d’après 140 avis sur 709." "
Note des voyageurs de 8 (Bien), d’après 193 avis sur 709." "
Note des voyageurs de 6 (Satisfaisant), d’après 157 avis sur 709." "
Note des voyageurs de 4 (Médiocre), d’après 125 avis sur 709." "
Note des voyageurs de 2 (Horrible), d’après 94 avis sur 709." "

6,8/10

Propreté

7,2/10

Personnel et service

5,8/10

Équipements

6,0/10

Infrastructures et conditions de l’hébergement

6,2/10

Écoresponsabilité

Avis

6/10 Satisfaisant

Lionel, La Verpilliere

Les points forts : Propreté
Correct pour une étape
Pas du grand standing mais correct pour le prix, lits confortables, propre, suffisant pour une nuit d'étape.

2/10 Horrible

Tiffany, Texas City

Voyage en famille
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
This was the most disgusting place I’ve ever stayed at. I was there for a total of two hours and left because I couldn’t take the smell anymore.
Séjour de 1 nuit en mars 2024
Réponse de Hotel Management le 11 mars 2024
Dear Tiffany, Thank you for taking your time to send us a feedback. We are sorry to hear about your experience with us. We will look into this matter of the smell and resolve it. Once again sorry for the inconvenience.

10/10 Excellent

Karen

Séjour de 1 nuit en janvier 2024
Réponse de Hotel Management le 10 févr. 2024
Dear Karen,Thank you for taking the time to send us a review. We are happy to see you enjoyed your stay with us. Will let the staff know they are doing a good job. Hope to see you again in the future.

10/10 Excellent

Willie

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The facility was very clean, the staff was very helpful. The rooms were not willchair accessible though
Séjour de 1 nuit en janvier 2024
Réponse de Hotel Management le 14 janv. 2024
Dear Willie,Thank you for taking the time to send us feedback. We are extremely happy that your stay with us was amazing. We work hard to keep the facility clean, and the staff also tries hard to be as helpful to customers as they can. So we appreciate that you found we did a job in those field. Wheelchair rooms were occupied by other guest.

10/10 Excellent

ARMANDA, HOUSTON

Séjour de 1 nuit en janvier 2024
Réponse de Hotel Management le 10 févr. 2024
Dear ArmandaThank you for your time to send us a review. We are happy to see you found everything good. We hope to see you again in the near future.

4/10 Médiocre

bernie

Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Everything was dirty from the room to sinks and the bathtub at least a/c was good.
Réponse de Hotel Management le 21 déc. 2023
Dear Bernie Flores,Thank you for taking the time to send us feedback. We are sorry to hear about your experience with us. We take this feedback seriously. We will look into the matter about cleanliness. We hope the next stay with us will be better. Once again, sorry to hear about your stay being not good.

10/10 Excellent

Antonio

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 4 nuits en décembre 2023
Réponse de Hotel Management le 14 déc. 2023
thank you very much

10/10 Excellent

ARMANDA, HOUSTON

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice and clean
Séjour de 1 nuit en novembre 2023
Réponse de Hotel Management le 2 déc. 2023
Dear Armanda,Thank you for taking the time to send us feedback. We are so happy you enjoyed your stay with us. We appreciate that you found our room nice and clean. The staff and me strive to make your stay as pleasant as possible, so it is good to hear your stay with great. Hope to see you again in the near future.

8/10 Bien

Deborah

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Can't beat the price. It was easily accessible, despite all of the road construction in the area. Rooms have been recently updated and were clean. Only drawback is there really isn't any breakfast. It should state complimentary breakfast items (i.e orange juice and cinnamon rolls). Would definitely stay again.
Séjour de 3 nuits en novembre 2023
Réponse de Hotel Management le 2 déc. 2023
Dear Deborah,Thank you for taking the time to give us feedback. We are happy you enjoyed your stay with us. We are sorry about the breakfast. We will see what all we can do about it and try to make improvements. Once again thank you for your feedback and we hope to see you again in the near future.

8/10 Bien

PEDRO

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
ME GUSTO QUE ESTA CERCA DEL EMARQUE DE ROYAL CARIBEAN Y TODOS SUS SERVIVIOS GRACIAS LO RECOMENDARIA AMPLIAMENTE
Séjour de 1 nuit en novembre 2023
Réponse de Hotel Management le 27 nov. 2023
Dear Pedro, Thank you very much for taking your time to send us feedback. We are happy to hear you liked your stay with us. We strive to for high customer satisfaction and your feedback makes us proud. I will share it with the staff. Hope to see you again in the future. Once again, we are happy to hear about your stay.

2/10 Horrible

Karyn

Les points forts : Personnel et service
Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Was horrible left after the first night bugs in room and unsafe area
Séjour de 2 nuits en novembre 2023
Réponse de Hotel Management le 11 nov. 2023
Dear Lisa, Thank you for taking the time to send us a review. We are sorry that your stay with us was not good. We will take care of the bugs issue right away. Our hotel is one of the safest places to stay. Please do not spread those rumors. Once again, we are sorry about your stay with us.

10/10 Excellent

Gwendolyn, Silsbee

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Les points faibles : Équipements
Everything was as expected. *Front desk staff (check in and check out) were delightful and efficient. *Room was clean and smelled fresh. *Beds comfy with clean linens. *Big screen TV had every streaming app known to mankind like Hulu, Netflix, YouTube, etc. *Shower was nice and powerful with excellent temperature control. *A/C unit easy to operate and cooled the room down quickly. *Thankfully very quiet, in spite of it being the weekend for the annual motorcycle-fest in Galveston. *MOST favorite thing was the refrigerator/freezer. It was double the size of most hotel room mini fridges! And the freezer was super cold and large enough to hold 4 bottles of Diet Coke. Great for family reunion leftovers. *LEAST favorite thing were the bath towels. Wash cloths and hand towels were just fine but the bath towels were pretty rough on the skin.
Séjour de 1 nuit en novembre 2023
Réponse de Hotel Management le 6 nov. 2023
Dear Gwendolyn,Thank you for taking the time to send us feedback. We are really happy to hear that your stay with us was spectacular. Happy to hear front desk staff were delightful, beds were comfy, shower was nice, and very quiet. We will look into the towels issue. Once again, we are happy to hear about your stay with us. Hope to see you again in the near future.

4/10 Médiocre

Voyageur vérifié

Les points forts : Personnel et service
Séjour de 1 nuit en septembre 2023
Réponse de Hotel Management le 2 oct. 2023
Dear Mary,Sorry for that your stay with us was not good. We will look into things to improve and hope to see you again in the future.

4/10 Médiocre

Reina

Voyage en famille
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Dirty
The room was dirty and gross but we had no other option than to stay. The bed was comfortable though.
Séjour de 1 nuit en septembre 2023
Réponse de Hotel Management le 6 sept. 2023
Dear Reina,Thank you for taking the time to give us a review. We are sorry that your stay with us was not pleasant. We will talk to house keeping we can improve upon. Hope to see you next time for a better expereince.

6/10 Satisfaisant

jackie

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Les points faibles : Équipements
ok for what i needed
Séjour de 1 nuit en août 2023
Réponse de Hotel Management le 31 août 2023
Dear Jackie,Thank you for taking the time to send us a feedback. We are sorry for only an ok experience. We will see what we can do for a better experience.

10/10 Excellent

Jennifer, Tolar

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Friendly staff. Room was very clean. Quiet area. Easy walk to a local restaurant, other restaurants and shopping within about 1 mile.
Séjour de 1 nuit en août 2023
Réponse de jitu le 10 août 2023
thank you for reviews we see you again try to give you same service.

10/10 Excellent

Sheikh

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en juillet 2023
Réponse de Hotel Management le 30 juil. 2023
Thank you for taking the time to send us a review. We are so glad you had a great experience. The staff will be happy to hear after your review. They strive for perfection. Hope to see you again in the future.

10/10 Excellent

Gabriela

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en juillet 2023
Réponse de Hotel Management le 18 juil. 2023
Dear GabrielaWe are really happy you found your stay very pleasant. Will let the staff know about your rating. He gets us excited. We hope to see you again soon in the near future.

10/10 Excellent

TRUNG

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Nice and friendly
Séjour de 3 nuits en juillet 2023
Réponse de Hotel Management le 10 juil. 2023
Dear Trung, thank you for taking your time to send us a feedback. We are extremely happy you enjoyed your stay with us. I will let the employees know about your comment. They will be thrilled. Hope to see you again in the future.

4/10 Médiocre

Mai thao

Séjour de 1 nuit en juillet 2023
Réponse de Hotel Management le 30 juil. 2023
Sorry for bad experience. Hope your next stay with us is way better.

10/10 Excellent

Korey

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en juin 2023
Réponse de Hotel Management le 4 juil. 2023
Dear Korey,Thank you for taking the time to send us a review. We are so happy to see your that your stay with us was so amazing. We look to strive for perfection and you rating makes us happy. Hope to see you again in the future.

10/10 Excellent

Erin

Voyage en famille avec de jeunes enfants, Voyage en famille, Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
It was great
Séjour de 1 nuit en avril 2023
Réponse de Hotel Management le 4 juil. 2023
Dear Erin,Thank you for taking the time for sending us a feedback. We are extremely happy to see that you enjoyed your stay. Hope to see you again soon.

8/10 Bien

Mendy

Séjour de 2 nuits en juin 2023
Réponse de Hotel Management le 30 juil. 2023
Thank you for taking the time to send us a review. We are happy to see you had a good experience. We hope your next stay can be great. Hope to see you again in the future soon.

10/10 Excellent

Ramón

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en juillet 2023
Réponse de Hotel Management le 10 juil. 2023
Dear Ramon,Thank you for taking your time to send us a review. We are happy you enjoyed your stay with us. Hope to see you again in the future.

8/10 Bien

david

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en mai 2023
Réponse de Hotel Management le 4 juil. 2023
Dear David,Thank you for taking the time to send us a review. We are happy to hear you had good stay. We hope we can turn the good stay into a great stay next time.

8/10 Bien

Dora Luz

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Quite place.it was clean I just didn't like the humid smell in my room
Séjour de 1 nuit en juillet 2023
Réponse de Hotel Management le 10 juil. 2023
Dear Dora luz,Thank you for taking the time to send us a review. We are happy you had a pleasant experience. We are sorry about the humid smell in the room. We will work to find a way to eliminate that. Hope to you again in the future.

4/10 Médiocre

Kecia Slocomb

Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Room Had mold, door was chewed or broke at bottom.. Outlets did not work tochsrge phones
Séjour de 2 nuits en juin 2023
Réponse de Hotel Management le 4 juil. 2023
Dear Kecia,We are sorry to hear about your stay with us. We will look into all the things you have describe in the room. Hopefully you choose us again in the future.

10/10 Excellent

Rene

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Thank you very much
Séjour de 1 nuit en juin 2023
Réponse de Hotel Management le 27 juin 2023
Dear Rene,Thank you for staying with us and we are glad you loved your stay with us. Hope to see you again in the near future.

4/10 Médiocre

LaShonda

Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Séjour de 1 nuit en juin 2023
Réponse de Hotel Management le 21 juin 2023
Dear LaShonda,Thank you for taking the time to send us a review. We are sorry you did not have a great experience. We hope you have a better experience next time.

10/10 Excellent

Melissa

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Will Stay Again!
Friendly and courteous staff! Clean and spacious room!
Séjour de 1 nuit en juin 2023
Réponse de Hotel Management le 21 juin 2023
Dear Melissa,Thank you for thanking your time to send us feedback. We are glad you enjoyed your stay and hope to see you again in the future.

2/10 Horrible

Petr

Séjour de 1 nuit en juin 2023
Réponse de Hotel Management le 4 juil. 2023
Dear PetrThank you for taking the time to send us a review. We are sorry to hear about your unpleasant experience. We will strive to be better and hope to see you again soon.

10/10 Excellent

MARIA

Voyage en famille avec de jeunes enfants, Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
I stayed here in order to be close to Jack brooks park where my son had a baseball game. CJ at the front desk went above and beyond to help me with my booking and resolved all of my concerns. The property is close to freeway and gas station. Towels and bed were clean. Affordable and convenient location.
Réponse de Hotel Management le 13 juin 2023
Dear Maria, Thank you for taking the time to send us a review. We are really happy that you enjoyed your stay. We are happy to hear about CJ assisting you and rooms being clean. We hope to see you again in the future.

10/10 Excellent

John

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en juin 2023
Réponse de Hotel Management le 13 juin 2023
Dear John, Thank you for taking the time to send us a review. We appreciate that your stay with us was great. We hope to see you again in the future.

8/10 Bien

Ilce

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
I had a nice experience. The people checking us in and out were really nice.
Séjour de 1 nuit en juin 2023
Réponse de Hotel Management le 9 juin 2023
Dear IIce,Thank you for taking your time to us a review. We are glad to hear that you enjoyed your stay. We try to thrive in customer service, and we are glad to hear it was great. Hope to see you again.

10/10 Excellent

Jarquetta

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Quiet and no pets
Séjour de 1 nuit en juin 2023
Réponse de Hotel Management le 9 juin 2023
Dear Jarquetta, Thank you for taking the time to send us a review. We glad to hear that you enjoyed your stay.

2/10 Horrible

cristina

Séjour de 2 nuits en juin 2023
Réponse de Hotel Management le 27 juin 2023
Dear Cristina,thank you for taking the time to send us a review. We are sorry you stay with us was not up to your expectations. Hope you come back next time and it is better.

8/10 Bien

Mario

Les points forts : Propreté et personnel et service
Séjour de 2 nuits en mai 2023
Réponse de Hotel Management le 2 juin 2023
Thank you for taking your time to send us a review. We are happy you enjoyed your stay with us. Next time we are going to shoot for 5 out 5. We hope to see you again.

10/10 Excellent

Arturo

Séjour de 1 nuit en mai 2023
Réponse de Hotel Management le 2 juin 2023
Dear Arturo,Thank you for taking your time to send us a review. We are very happy you enjoyed your stay with us. We hope to see you again.

4/10 Médiocre

Crysta

Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2023
Réponse de General Manager le 29 mai 2023
Dear Crysta,Thank you for taking the time to give us a review. We are sorry that your stay with us was not pleasant. We will look at things we can improve upon. Hope to see you next time for a better expereince.

2/10 Horrible

diego, boca raton

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
I checked in, and after 30 minutes I checked out! They showed me to rooms, one worse than the other one. Depressive, humidity in the room, stains , bad smell, horrible!!!! I went to another hotel, I don’t care if I lost money, I would never stay in this horrible place, and I am surprised that a company like Expedia offers this disgusting hotel.
Séjour de 2 nuits en mai 2023
Réponse de Hotel Management le 11 mai 2023
Dear Diego,Thank you for taking the time to send us review. Sorry for your unpleasant stay.

10/10 Excellent

Wesley

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great place to stay the night before your cruise.
Séjour de 1 nuit en avril 2023
Réponse de Hotel Management le 9 mai 2023
Dear Wesley,Thank you for taking the time to send us a review. We are glad you had a great experience with us. Hope to see you again soon.

4/10 Médiocre

Nichelle

Voyage en famille avec de jeunes enfants
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Mold patches in the bathrooms, cracked / peeling paint in the bathrooms. Rotton bottom of door to room. TV's are outdated and very limited number of channels. Top layer of towels were clean but the bottom layer were not. Fridge in one of the rooms barely kept anything cool. AC in one of the rooms was stuck on hold. This hotel will not refund any of booking when tried to check out to go to another hotel. When checking in a dog came into the lobby and tried to attack my husband, luckily he was near the door and ran out right before the dog was able to bite him.
Réponse de Hotel Management le 9 mai 2023
Dear Nichelle,Thank you for taking the time to send us a review. We are sorry for an unpleasant experience.

2/10 Horrible

Jeremiah

Séjour de 1 nuit en mars 2023
Réponse de Hotel Management le 22 mars 2023
Dear Jeremiah, thank you for taking the time to send us feedback. We are sorry your trio was unpleasant. We will see what we can do to improve. Hopefully you can enjoy your next trip.

10/10 Excellent

Robert

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great rooms. Friendly staff
Séjour de 1 nuit en mars 2023
Réponse de Management le 15 mars 2023
Dear Robert,Thank you for taking the time to send us a review. We are glad you had a wonderful experience with us. We really hope to see you again in the future.

8/10 Bien

Christian

Séjour de 2 nuits en février 2023
Réponse de Management le 24 mars 2023
Dear, Christian Thank you for giving us feedback. Sorry we did not live up to your expectations.we are upgrading.out side work we hope next even more better .

10/10 Excellent

NORA

Séjour de 1 nuit en février 2023
Réponse de Management le 15 mars 2023
Dear Nora,Thank you for taking your time to send us a review. We are glad to hear that you had a great experience with us. Hope you see you again in the future.

6/10 Satisfaisant

Pamela

Séjour de 1 nuit en janvier 2023
Réponse de Management le 15 mars 2023
Dear Pamela,Thank you for taking the time to send us feedback. We see you had a decent experience with us. we are sorry for not living up to your standards. Hope next time will be better.

6/10 Satisfaisant

Dale

Voyage en couple
Les points forts : Personnel et service
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
The strong cleaning odour or something not pleasant and the peeling paint on the door and frames was not the most pleasant first impression. The floor was sticky in front of the mirror.
Séjour de 1 nuit en janvier 2023
Réponse de Hotel Management le 7 févr. 2023
Dear Dale,Thank you for taking the time to send review. Sorry we did not live up to your expectations. We will look into your problems and address them accordingly. Hope to see you again in the future.

2/10 Horrible

Gary, Tulsa

Voyage en famille
Les points forts : Personnel et service
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Bathroom floor was dirty. Condition of hotel was poor. “Grab & Go” breakfast was very minimal without coffee.
Réponse de Hotel Management le 3 déc. 2022
Dear Gary,Thank you for taking the time for giving us a feedback. We are sorry about your stay being unpleasant. We will look into your comments and fix what we can. We hope to see you again in the future and better results.

10/10 Excellent

Carl

Séjour de 2 nuits en octobre 2022
Réponse de Hotel Management le 22 oct. 2022
Dear Carl, Thank you for taking the time to send us a review. WE glad you enjoyed your stay and hope the next one is even moore better.