Couette en duvet d'oie, coffres-forts dans les chambres, bureau

Avis sur Country Inn & Suites by Radisson, Buford at Mall of Georgia, GA

2.5 out of 5
Country Inn & Suites by Radisson, Buford at Mall of Georgia, GA
1395 Mall of Georgia Boulevard, Buford, GA

Avis

8,6

Excellent

Note des voyageurs de 10 (Excellent), d’après 532 avis sur 1000." "
Note des voyageurs de 8 (Bien), d’après 312 avis sur 1000." "
Note des voyageurs de 6 (Satisfaisant), d’après 102 avis sur 1000." "
Note des voyageurs de 4 (Médiocre), d’après 29 avis sur 1000." "
Note des voyageurs de 2 (Horrible), d’après 25 avis sur 1000." "

9,0/10

Propreté

9,0/10

Personnel et service

8,4/10

Équipements

8,6/10

Infrastructures et conditions de l’hébergement

8,4/10

Écoresponsabilité

Avis

8/10 Bien

François

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 4 nuits en mars 2019
Réponse de Hotel Manager le 20 mars 2019
Dear Francois, thank you for the great review! We always love to hear back from our valued guests and hope you will come back and see us when you are back in Buford. Cheers!

10/10 Excellent

Michel, Montréal, Québec, Canada

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hôtel à Buford, GA près du Mall of Georgia
Très bel hôtel, toutes les options pour un séjour plaisant; une piscine intérieur, un centre d’exercices, accès Internet haute vitesse dans toutes les chambres, ordinateur et imprimante disponible aux clients.
Réponse de Owner le 30 mars 2015
Thank you for completing our survey. I apologize I must answer in English. Your comments were very appreciated . It was our pleasure to have you visit with us, and we hope you will return some time in the future to visit with us again.

10/10 Excellent

Syreeta

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This property always has the best staff but the lady who helped me check in was phenomenal; great attitude and great service.
Séjour de 1 nuit en février 2024

10/10 Excellent

Hamid, Marietta

Séjour de 1 nuit en janvier 2024
Réponse de Manager le 10 févr. 2024
Thank you so much for staying with us. We know you have a lot of options and choices when it comes to staying in the Gwinnett County, Georgia area. We value your patronage. We look forward to seeing you again the next time you come to our area.Stephen PoindexterGeneral ManagerCountry Inn & Suites - Buford-Mall of Georgia1395 Mall of Georgia BoulevardBuford, Georgia 30519

6/10 Satisfaisant

Gelila

Voyage en famille
Séjour de 3 nuits en décembre 2023
Réponse de Manager le 10 févr. 2024
Thank you so much for staying with us. We know you have a lot of options and choices when it comes to staying in the Gwinnett County, Georgia area. We value your patronage. We are constantly seeking to be better. Please let us know the areas we need to improve on. So we can go from the 3 out of 5 to a 5 out of 5.We look forward to seeing you again the next time you come to our area.Stephen PoindexterGeneral ManagerCountry Inn & Suites - Buford-Mall of Georgia1395 Mall of Georgia BoulevardBuford, Georgia 30519

10/10 Excellent

Michael

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en décembre 2023

10/10 Excellent

Jeffrey

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en décembre 2023

10/10 Excellent

SHERRY

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Stay was very enjoyable.
Séjour de 3 nuits en décembre 2023

8/10 Bien

Voyageur vérifié

Voyage d’affaires
Les points forts : Propreté et confort de la chambre
Nice stay even in construction
Séjour de 1 nuit en novembre 2023

8/10 Bien

Massiel

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en décembre 2023

8/10 Bien

Zoraida

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Nice area, everything for your visit is around the area. It’s an excellent area, not complicated, shopping, food options,safe, and the hotel. I felt comfortable
Séjour de 2 nuits en décembre 2023

10/10 Excellent

Hamid, Marietta

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great location and staff
Séjour de 1 nuit en décembre 2023

6/10 Satisfaisant

Lenny

Voyage en famille
Les points forts : Personnel et service
Not enough sheets on the bed, and air flow was not good. Also toilet was backed up.
Séjour de 1 nuit en décembre 2023

4/10 Médiocre

Kazhua

Voyage en famille
Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Pass on this one.
We stayed a few nights & settled on this hotel because of the reviews. Great location but it’s an average hotel…a little more expensive than it should be. Looks nice in the photos but in person, this hotel is showing its age (paint over damaged walls etc). Beds were fine. The water wasn’t hot in our room. Did not try the breakfast. There were a few nights people were being loud in the halls. TWO nights where the fire alarms went off & woke us up. You won’t get any rest here. Get a more expensive hotel & pass on this one.
Séjour de 3 nuits en novembre 2023

6/10 Satisfaisant

Timothy

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Almost no healthy options for free breakfast. Other than hard boiled eggs and a couple fruit options, everything was high sugar bad stuff. Also they seem to not mind homeless people coming in to help themselves to some free food.
Séjour de 1 nuit en novembre 2023
Réponse de Management le 29 nov. 2023
They aren't homeless people, we have a number of construction workers. That stay here long term. Regarding the options for a healthy breakfast. The breakfast area will be renovated in January. Once renovated, We will return to a brand-standard hot breakfast with more healthy options. Thanks

10/10 Excellent

Syreeta

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Always a great stay. Amazing staff and very quiet stay. Very convenient location for dinning and shopping.
Séjour de 1 nuit en novembre 2023
Réponse de management le 29 nov. 2023
Thank you for your repeat business. Stephen PoindexterGM-Country Inn & Suites

8/10 Bien

Taro

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The location is perfect with the mall and a lot of restaurants around. Also the staff is very friendly and helpful. Room was clean and spacious.
Séjour de 2 nuits en novembre 2023
Réponse de Management le 21 nov. 2023
Thank you for staying with us. We know you have several options in the Buford area. Your patronage is valued and welcomed. Please come back and see us againStephen PoindexterGeneral ManagerCountry Inn & Suites-Mall of Georgia

6/10 Satisfaisant

Ruben

Séjour de 5 nuits en novembre 2023
Réponse de Management le 21 nov. 2023
Thank you for staying with us. We know you have several options in the Buford area. Your patronage is valued and welcomed. Please come back and see us againStephen PoindexterGeneral ManagerCountry Inn & Suites-Mall of Georgia

8/10 Bien

Tiffany

Séjour de 1 nuit en novembre 2023
Réponse de Management le 21 nov. 2023
Thank you for staying with us. We know you have several options in the Buford area. Your patronage is valued and welcomed. Please come back and see us againStephen PoindexterGeneral ManagerCountry Inn & Suites-Mall of Georgia

10/10 Excellent

James

Voyage en famille, Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Get Away
Séjour de 2 nuits en novembre 2023
Réponse de Management le 21 nov. 2023
Thank you for staying with us. We know you have several options in the Buford area. Your patronage is valued and welcomed. Please come back and see us againStephen PoindexterGeneral ManagerCountry Inn & Suites-Mall of Georgia

10/10 Excellent

Traci

Voyage en groupe
Les points forts : Propreté, personnel et service, confort de la chambre
Séjour de 1 nuit en novembre 2023
Réponse de Management le 21 nov. 2023
Thank you for staying with us. We know you have several options in the Buford area. Your patronage is valued and welcomed. Please come back and see us againStephen PoindexterGeneral ManagerCountry Inn & Suites-Mall of Georgia

8/10 Bien

Kathleen

Les points forts : Propreté et personnel et service
Séjour de 4 nuits en novembre 2023
Réponse de Management le 21 nov. 2023
Thank you for staying with us. We know you have several options in the Buford area. Your patronage is valued and welcomed. Please come back and see us againStephen PoindexterGeneral ManagerCountry Inn & Suites-Mall of Georgia

10/10 Excellent

Nonyerem

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en novembre 2023
Réponse de Management le 12 nov. 2023
Thank you for your review and for staying with us. We know you the traveler. Have many options when it comes to lodging. Come back and see us again.Stephen PoindexterGeneral Manager

10/10 Excellent

Gina

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en novembre 2023
Réponse de Mani B. le 11 nov. 2023
Thank you so much.

10/10 Excellent

Lawson

Voyage en famille
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Just stayed overnight while traveling. Idea for quick convenient night
Séjour de 1 nuit en novembre 2023
Réponse de Mani B. le 11 nov. 2023
Thank you - please come again.

10/10 Excellent

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, confort de la chambre
Very Happy with the Comfort Inn!
We had no issue with our stay at Comfort Inn. The amenities suited our needs. It's clean, the people are friendly, and it's centrally located in Buford which out-of-towners like us appreciate! It's reasonably priced, which is important to us. We'll be back!
Séjour de 5 nuits en novembre 2023
Réponse de Mani B. le 11 nov. 2023
Thank you so much. We at the Country Inn and Suites aim to please. Come back soon.

10/10 Excellent

Liz

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Everything went great! Such a nice hotel! :)
Séjour de 1 nuit en novembre 2023
Réponse de Management le 7 nov. 2023
Thank you for staying with us. We know there are several choices for hotels in the Buford area. Your patronage is greatly appreciated.Stephen PoindexterGeneral Manager

4/10 Médiocre

M

Voyage en famille avec de jeunes enfants
Les points forts : Propreté
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
My 2nd visit here in a year and 2nd time the Indoor Pool was not heated despite calling in advance to confirm the pool was open and working. The pool is ice cold and might as well be an outdoor pool. I travel here often and I will not be back to this location. I feel deceived and not valued as a customer. It is nice to know the sign on the door said the humidifier was fixed and working again.
Séjour de 1 nuit en novembre 2023
Réponse de Management le 6 nov. 2023
On behalf of the hotel. We are sorry regarding your experience with the pool. We keep the pool water at 76 degrees fahrenheit. But are willing to adjust it a couple of degrees. If asked by a guest to do so. I have to ask if you shared your experience. With the front desk during your stay? To rectify the issue before checkout. Our goal is 100% guest satisfaction. Thanks,Country Inn & Suites Management1395 Mall of Georgia Blvd.Buford, Ga 30519

10/10 Excellent

Leslie

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The room was clean and had tile floor no carpet easy to keep clean
Séjour de 1 nuit en octobre 2023
Réponse de Management le 12 nov. 2023
Thank you for your review and for staying with us. We know you the traveler. Have many options when it comes to lodging. Come back and see us again.Stephen PoindexterGeneral Manager

10/10 Excellent

Rochelle

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Nice hotel at Mall of Georgia
Clean, quiet and roomy. Bed was comfortable, but I like firmer pillows. Pretty setting. Nice staff
Séjour de 2 nuits en octobre 2023
Réponse de Management le 12 nov. 2023
Thank you for your review and for staying with us. We know you the traveler. Have many options when it comes to lodging. Come back and see us again.Stephen PoindexterGeneral Manager

8/10 Bien

caryn

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Not much extraordinary, typical room, but clean. Didn’t give the gross vibe get sometimes walking in hotel rooms. No carpet which was nice. Pillows seem miniature, and a few more would be nice. Staff friendly. Breakfast minimal options but nice to offer the options and coffee complimentary.
Séjour de 1 nuit en octobre 2023
Réponse de Mani B. le 9 oct. 2023
Thank you for your recent stay -- please come again.

10/10 Excellent

Christine

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Easy check-in. Error made in charge, but when brought to their attention , SUPPOSEDLY correction was made...will see when I can check with card company! Kind staff. Loved cleanliness of facility.
Séjour de 2 nuits en septembre 2023
Réponse de Management le 7 oct. 2023
Thank you for your stay with us. We are sorry about the error charge made. This issue should now be cleared up.Thanks,Stephen PoindexterGeneral Manager-Country Inn & Suites

10/10 Excellent

ChoRhonda

Voyage en famille avec de jeunes enfants, Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Property was clean and breakfast had lots of choices .
Séjour de 1 nuit en septembre 2023
Réponse de Management le 7 oct. 2023
Thank you for your stay with us. We love that you chose to stay with us and were happy with the multi-breakfast selections offered on our Continental BreakfastThanks,Stephen PoindexterGeneral Manager-Country Inn & Suites

10/10 Excellent

Justin

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Was a bit expensive for a single night at a basic hotel, buts right beside everything youre looking for in the area. Staff was SUPER nice.
Séjour de 1 nuit en septembre 2023
Réponse de Management le 7 oct. 2023
Thank you for your stay with us. We keep our rate competitive with other hotels in the area. Thank you for the kind words about the staff. I will pass that along to them.Thanks,Stephen PoindexterGeneral Manager-Country Inn & Suites

6/10 Satisfaisant

Raymond

Séjour de 1 nuit en septembre 2023
Réponse de Management le 7 oct. 2023
Thank you for your stay,Country Inn Management

6/10 Satisfaisant

LaMona

Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Our room displayed ceiling damage where the plaster was peeling and separating. There was a long ceiling crack where an attempt was made to correct, but the crack was still very visible. There was a hole in the floor near the bathroom (Room 411). The continental breakfast not desirable with tangelos a little bigger than a quarter. (Bananas were ok). Guests were allowed to smoke outside the entrance. This was very offensive to nonsmoking guests. (Maybe a separate area under the trees).
Séjour de 2 nuits en septembre 2023
Réponse de Management le 7 oct. 2023
Thank you for your stay with us. We are sorry about the room ceiling. We are working to improve the look of the hotel and our rooms inside. We use the small tangelos to help cut down on waste. Especially for our guests with children. Regarding the smoking area, upper management is aware of this. This issue will be addressed. Thank you for bringing this to our attention.Thanks,Stephen PoindexterGeneral Manager-Country Inn & Suites

10/10 Excellent

Tracy

Voyage en famille
Les points forts : Équipements
My wife and I enjoyed our stay. The staff were friendly and helpful. Our only miss fortunate event was parking under a tree where birds must roost of an evening. The next morning our car was bombed by bird poop. After much laughter and a car wash we were on our way. :)
Séjour de 2 nuits en septembre 2023
Réponse de Management le 5 sept. 2023
On behalf of my staff. Thank you for staying with us. We know there's lots of options in this area. By the way the bird thing has happened to me too. LOL Please let us know the next time you come through. My staff will be more than happy to take care of your reservation needs. Thank You ,Stephen L. PoindexterGeneral ManagerCountry Inn & Suites- Buford1395 Mall of Georgia BlvdBuford, GA 30519

2/10 Horrible

Suthicha

Séjour de 1 nuit en août 2023
Réponse de Management le 5 sept. 2023
On behalf of my staff. Thank you for staying with us. We know there's lots of options in this area. Please let us know the reason of the low score. We can only fix the problems as they come up. But would love to know why. So myself and my staff. Can correct the reason behind it. So future guests, won't endure the same issue. Thank You ,Stephen L. PoindexterGeneral ManagerCountry Inn & Suites- Buford1395 Mall of Georgia BlvdBuford, GA 30519

10/10 Excellent

Sean

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Little getaway
Exceptional service from the front desk and very clean room. Close proximity to unlimited shopping and restaurants, yet accessible and away from heavy traffic. Would definitely recommend.
Séjour de 1 nuit en août 2023
Réponse de Management le 5 sept. 2023
On behalf of my staff. Thank you for staying with us. We know there's lots of options in this area. Please let us know the next time you come through. My staff will be more than happy to take care of your reservation needs. Thank You ,Stephen L. PoindexterGeneral ManagerCountry Inn & Suites- Buford1395 Mall of Georgia BlvdBuford, GA 30519

8/10 Bien

William

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en août 2023
Réponse de Management le 5 sept. 2023
On behalf of my staff. Thank you for staying with us. We know there's lots of options in this area. Please let us know the next time you come through. My staff will be more than happy to take care of your reservation needs. Thank You ,Stephen L. PoindexterGeneral ManagerCountry Inn & Suites- Buford1395 Mall of Georgia BlvdBuford, GA 30519

10/10 Excellent

michelle, Braselton

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very very clean property Well groomed grounds Nice staff Food great Best beach in Cancun with calm clear water and biggest swimming area. Water was warm and heavenly. When we were checking out very early in the morning, they brought out coffee and pastries while we waited for our shuttle in the lobby. That was an awesome finishing touch. I suggest ocean view room
Séjour de 1 nuit en août 2023
Réponse de management le 7 oct. 2023
This is not our hotel

10/10 Excellent

Juan

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I like so much the location.
Séjour de 1 nuit en août 2023
Réponse de Management le 7 oct. 2023
Thank You,Country Inn Management

10/10 Excellent

Lauren

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Rooms are fairly clean, the staff is friendly, and there’s a lot to do and eat nearby.
Séjour de 1 nuit en août 2023
Réponse de Management le 13 août 2023
Thank you for staying with us. We appreciate your business. Come back and see us. The next time you come through this area.

8/10 Bien

Lisa

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en juillet 2023
Réponse de Rubi le 8 août 2023
Thank you so much - please come again

8/10 Bien

Margie

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements
Personnel was very available, helpful, and friendly. i liked that the room had laminate flooring instead of carpet. Breakfast had so many options. Overall good experience.
Séjour de 2 nuits en août 2023
Réponse de Rubi le 8 août 2023
Thank you so much - please come again

8/10 Bien

Peter

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Friendly staff, clean, good size room
Séjour de 1 nuit en août 2023
Réponse de Rubi le 8 août 2023
Thank you so much - please come again

6/10 Satisfaisant

Richard

Séjour de 1 nuit en juillet 2023
Réponse de Mani B. le 14 août 2023
thank you - please come again.

8/10 Bien

Dan

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en juillet 2023
Réponse de Management le 18 juil. 2023
Thank You for staying with us.-Hotel Management

8/10 Bien

Susan

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
It was good overall
Séjour de 1 nuit en juillet 2023
Réponse de Management le 18 juil. 2023
Thank You for staying with us.-Hotel Management

6/10 Satisfaisant

Luis, El Paso

Voyage en famille
Les points forts : Personnel et service
Staff was very nice and location good. Property not many amenities, not super clean and looks outdated
Séjour de 3 nuits en juin 2023
Réponse de Rubi le 25 juil. 2023
thank you for your stay. Renovations will begin at the end of the year as we are waiting for supplies.