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Avis sur Holiday Inn Resort Panama City Beach, an IHG Hotel

3.5 out of 5
Holiday Inn Resort Panama City Beach, an IHG Hotel
11127 Front Beach Road, Panama City Beach, FL

Avis

9,2

Merveilleux

Note des voyageurs de 10 (Excellent), d’après 707 avis sur 1003." "
Note des voyageurs de 8 (Bien), d’après 191 avis sur 1003." "
Note des voyageurs de 6 (Satisfaisant), d’après 53 avis sur 1003." "
Note des voyageurs de 4 (Médiocre), d’après 30 avis sur 1003." "
Note des voyageurs de 2 (Horrible), d’après 22 avis sur 1003." "

9,2/10

Propreté

9,2/10

Personnel et service

9,2/10

Équipements

9,2/10

Infrastructures et conditions de l’hébergement

9,2/10

Écoresponsabilité

Avis

10/10 Excellent

Melissa

Séjour de 1 nuit en juin 2023
Réponse de Cheyenne G. le 29 juin 2023
Hello Melissa,Thank you for choosing our resort as your vacation destination and sharing a perfect rating! We appreciate you as a guest and hope you will revisit soon!

8/10 Bien

Eboni

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very well upkept. The rooms are clean and comfortable. The staff offers smiles and greets guest. The breakfast was delicious too
Séjour de 1 nuit en avril 2024

8/10 Bien

Matthew

Great views
Séjour de 1 nuit en avril 2024

4/10 Médiocre

Jennifer

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
I have never experienced such inflexible managerial staff when an unexpected change in plans occurred half way through my stay. Do better holiday inn.
Séjour de 2 nuits en avril 2024
Réponse de Cheyenne G. le 19 avr. 2024
Hello Jennifer,Thank you for choosing our resort as your destination and sharing your experience. All feedback is greatly appreciated as it helps our team improve the overall experience of all our future guests, such as yourself. Guest satisfaction is one of our top priorities, so we are disappointed to know you did not leave with that experience. We apologize for the inconvenience and would love to hear more about how we could improve your next visit. Best Regards,

10/10 Excellent

Roger

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Room clean , up to date. Greats views and access to beach. Pool area outstanding for adults and kids.
Séjour de 7 nuits en avril 2024
Réponse de Cheyenne G. le 18 avr. 2024
Hello Roger,Thank you for joining us and sharing your experience! Our team is delighted you enjoyed the gorgeous gulf front view and all the property's amenities. It was a pleasure to have you as a guest, and we hope you will revisit!See you at the beach!Cheyenne G.

10/10 Excellent

Alana

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Excellent
Séjour de 1 nuit en avril 2024
Réponse de Cheyenne G. le 18 avr. 2024
Hello Alana,Thank you for the excellent review! It was a pleasure to have you as a guest, and we hope you will revisit!See you at the beach!

10/10 Excellent

amy

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great experience overall
Séjour de 1 nuit en avril 2024
Réponse de Cheyenne G. le 18 avr. 2024
Hello Amy,Thank you for joining us and sharing your overall experience! Our team is delighted you enjoyed your stay and would love to welcome you back!See you at the beach!

6/10 Satisfaisant

Imran

Voyage en couple
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Dated. Poor service
Séjour de 1 nuit en avril 2024
Réponse de Cheyenne G. le 18 avr. 2024
Hello Imran,Thank you for choosing our resort as your destination and sharing your experience. All feedback is greatly appreciated as it helps our team improve the overall experience of all our future guests, such as yourself. Guest satisfaction is one of our team's top priorities, so we are disappointed to know you did not leave that impression. We would love to know how we could improve your next stay.See you at the beach!

8/10 Bien

Candice

Voyage en famille
Nice and clean
Séjour de 2 nuits en avril 2024
Réponse de Cheyenne G. le 18 avr. 2024
Hello Candice,Thank you for joining us! Our team is delighted you enjoyed the property's cleanliness and would love to hear more on how we could improve your next visit!See you at the beach!

10/10 Excellent

David

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We went on first week of April and the heated pool was so comfortable. The resort is oceanfront and lots to do. Polynesian fire and dance was so awesome. Would definitely recommend to anyone.
Séjour de 2 nuits en avril 2024
Réponse de Chollinger le 8 avr. 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Jennifer

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en mars 2024
Réponse de Cheyenne G. le 18 avr. 2024
Hello Jennifer,Thank you for the perfect rating! Our team would love to welcome you back!See you at the beach!

10/10 Excellent

Elizabeth

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Clean!!! Friendly staff!! Fun!!!
Séjour de 3 nuits en avril 2024
Réponse de Chollinger le 8 avr. 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Kristi

Voyage en couple
Les points forts : Équipements
Great
Séjour de 1 nuit en avril 2024
Réponse de Cheyenne G. le 7 avr. 2024
Hello Kristi,Thank you for joining us and sharing your experience! We are glad you enjoyed the resort and would love to have you revisit!See you at the beach!

6/10 Satisfaisant

Nicole

Voyage en famille avec de jeunes enfants
Les points forts : Équipements
This was our second time staying at this property. This time, the staff was so busy, they just couldn’t be bothered to be friendly. They were not mean or rude, just dismissive. The rooms were tidy, but there was some mold in the bathroom. A lot of things just seemed unkept. We were disappointed to see a lot of things that needed updating last year were the same this year. Nice convenient location. Great beach, very clean. Pool is actually heated, which was great! They give you towels at the pool. Not too many children’s activities and the ones that were scheduled were very short in duration. We wanted to take part in the bonfire one night and asked for the cost of a s’mores kit - $15! For a pack of $12 (you could sit at the fire without a kit). Overall, it was a nice stay, just small details that made it less pleasant.
Séjour de 3 nuits en avril 2024
Réponse de Chollinger le 8 avr. 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Timothy

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very nice hotel
Séjour de 6 nuits en mars 2024
Réponse de Cheyenne G. le 7 avr. 2024
Hello Timothy,Thank you for choosing our resort as your destination and sharing your experience! Our team is delighted you enjoyed all the property has to offer and hope you will revisit!See you at the beach!

10/10 Excellent

Max

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en mars 2024
Réponse de Cheyenne G. le 7 avr. 2024
Hello Max,Thank you for the perfect rating! We hope you will revisit!See you at the beach!

10/10 Excellent

Latrice

Voyage en famille avec de jeunes enfants
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Daughter had a great time
Séjour de 1 nuit en avril 2024
Réponse de Cheyenne G. le 2 avr. 2024
Hello Latrice,Thank you for joining us and sharing your recent experience! As a family-friendly resort our team is delighted you and your daughter had a great time! We hope you will choose to revisit!See you at the beach!

10/10 Excellent

Dametrius

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Peaceful
Séjour de 3 nuits en mars 2024
Réponse de Cheyenne G. le 2 avr. 2024
Hello Dametrius,Thank you for choosing our resort as your destination and sharing your experience! Our team is delighted you enjoyed a peaceful visit and would love to welcome you back!See you at the beach!

10/10 Excellent

Farah

Les points forts : Infrastructures et conditions de l’hébergement
Séjour de 3 nuits en mars 2024
Réponse de Cheyenne G. le 1 avr. 2024
Hello Farah,Thank you for joining us and sharing a perfect rating! Our team appreciates you as a guest and would love to welcome you back!See you at the beach!

4/10 Médiocre

John

Voyage en famille
Les points faibles : Personnel et service et équipements
I thought the staff was rude and didn’t use common sense. I had two guests meet me at the outside bar and the bartender refuse to give them water because they didn’t have a wristband. I tried calling the front desk to get them wristbands but nobody could help and the manager was apparently too busy. The bartender said he didn’t have a phone to call the front desk either. Really?? We are happy to go somewhere else that was happy to serve us.
Séjour de 2 nuits en mars 2024
Réponse de Cheyenne G. le 1 avr. 2024
Hello John,Thank you for choosing our resort as your vacation destination and sharing your experience. All feedback is greatly appreciated as it helps our team improve the overall experience of all our future guests, such as yourself. As a private property for registered guests only, guest satisfaction and security are two of our highest priorities. One of the reasons we do not allow outside guests on the property is to ensure our guests receive the highest level of service during their stay. Our team is very diligent in explaining at check-in that all registered guests will receive a wristband to access all the amenities the resort offers. We apologize for any misunderstanding and encourage you to speak with the front desk if a member of your room party did not receive their wristbands at check-in. Every team member wants all our registered guests to leave happy with every aspect of their stay. We would hope you will reconsider and give our resort a second chance in the future.Best Regards,

10/10 Excellent

April

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024
Réponse de Cheyenne G. le 1 avr. 2024
Hello April,Thank you for choosing our resort as your destination and sharing a perfect rating! Our team hopes you will join us again soon!See you at the beach!

10/10 Excellent

Courtney

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
I would recommend staying at this place. The pool is perfectly heated, they have different options of pools. And the beach access was perfect and the beach was perfect. The entertainment and the restaurants were good as well. The food around the area was amazing. If we come back we would definitely be staying here again.
Séjour de 6 nuits en mars 2024
Réponse de Cheyenne G. le 30 mars 2024
Hello Courtney,Thank you for choosing our resort as your vacation destination and sharing your recent experience! Our team is delighted you enjoyed the heated pools, live entertainment, and dining options! It was a pleasure to have you as a guest, and we hope you will revisit!See you at the beach!

10/10 Excellent

Margie

Séjour de 1 nuit en mars 2024
Réponse de Cheyenne G. le 18 avr. 2024
Hello Margie,Thank you for the perfect rating! Our team appreciated you as a guest and would love to welcome you back!See you at the beach!

10/10 Excellent

Krystal

Séjour de 1 nuit en mars 2024
Réponse de Cheyenne G. le 18 avr. 2024
Hello Krystal,Thank you for joining us and sharing a perfect rating!See you at the beach!

10/10 Excellent

Pauline

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Loved this hotel rooms and the location was great!
Séjour de 4 nuits en mars 2024
Réponse de CHollinger le 26 mars 2024
Thank you for staying with us!!

10/10 Excellent

Aaron

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024
Réponse de CHollinger le 26 mars 2024
Thank you for staying with us!!

10/10 Excellent

Serhii

Séjour de 5 nuits en août 2023
Réponse de Cheyenne G. le 18 avr. 2024
Hello Serhii,Thank you for the perfect rating!See you at the beach!

8/10 Bien

Melissa

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Family Friendly resort! Has two pools (one for toddlers) a lazy river and a water playground! My kids loved it something for every one. Unfortunately it was a cold day however the pools were heated so that was a plus! The rooms set up was great we had a king bed and a twin/full bunk bed perfect for 3kids. Beds were comfortable. Most room only accommodate 2adults and 2kids. Room was clean and had a full size refrigerator and microwave. Had movie night by the pool, entertainment was good and lots of options for food on grounds a little $$ but convenient. Beach front property and they have a wristband set up to help determine who’s allowed in. Would recommend.
Séjour de 3 nuits en mars 2024
Réponse de Cheyenne G. le 22 mars 2024
Hello Melissa,Thank you for choosing our resort as your destination and sharing your feedback. Our team is delighted you enjoyed all the resort offers, such as the heated pools and entertainment! It was a pleasure having you as a guest, and we hope you will revisit the resort!See you at the beach!Cheyenne G.

2/10 Horrible

Ruth

Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
It was dirty and we had to physically ask for beds to be changed they do what is called a quick clean where they bring you towels and then they leave. Upon coming in my Room the bed sheets smelled like sweats once I saw that’s what they do it all made sense.
Séjour de 2 nuits en mars 2024
Réponse de CHollinger le 19 mars 2024
Your concerns will be addressed. Thank you for staying with us!!

10/10 Excellent

Maria

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
😍
Séjour de 3 nuits en mars 2024
Réponse de CHollinger le 19 mars 2024
Thank you for staying with us!!

10/10 Excellent

Robert

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Everyone here was very friendly staff. Rooms were nice and clean. Property was constantly being cleaned and kept up nice. Heated pool was a hit!
Séjour de 7 nuits en mars 2024
Réponse de CHollinger le 19 mars 2024
Thank you for staying with us!!

10/10 Excellent

Jorge

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en octobre 2023
Réponse de CHollinger le 19 mars 2024
Thank you for staying with us!!

10/10 Excellent

Kristin

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The people
Séjour de 2 nuits en mars 2024
Réponse de CHollinger le 19 mars 2024
Thank you for staying with us!!

10/10 Excellent

Jessica Donnell

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Everything was exceptional. Staff very friendly and accommodating. Resort was spotless. Only thing were the beds- not very comfortable. We will definitely stay here on return to Panama
Séjour de 5 nuits en mars 2024
Réponse de Cheyenne G. le 9 mars 2024
Hello Jessica,Thank you for choosing our resort as your destination and sharing your recent experience! Cleanliness and guest satisfaction are our top priorities, so we are delighted by your kind words. We will share all your feedback with the rest of our team! It was a pleasure to have you as a guest, and we look forward to your next stay!See you at the beach!

10/10 Excellent

Bridgette

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Everything was nice
Séjour de 3 nuits en mars 2024
Réponse de Cheyenne G. le 11 mars 2024
Hello Bridgette,Thank you for choosing our resort as your destination and sharing your experience. Our team would love to welcome you back!See you at the beach!

10/10 Excellent

Kristy

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We loved our stay
Séjour de 2 nuits en mars 2024
Réponse de Cheyenne G. le 4 mars 2024
Hello Kristy,Thank you for choosing our property as your destination and sharing your experience! Our team is ecstatic to know you loved your stay, and we hope you will revisit soon!See you at the beach!

6/10 Satisfaisant

Kelli

Séjour de 1 nuit en mars 2024
Réponse de CHollinger le 26 mars 2024
Thank you for staying with us!!

10/10 Excellent

Geovanna

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I love everything about this place, pool, staff, kids activities and the drinks delicious
Séjour de 1 nuit en mars 2024
Réponse de Cheyenne G. le 5 mars 2024
Hello Geovanna,Thank you for choosing our resort as your vacation destination and sharing your feedback! Our team appreciates your kind words and is ecstatic that your family loved the pools, activities, and delicious drinks! It was a pleasure to have you as a guest, and we hope you will revisit!See you at the beach!

10/10 Excellent

Geovanna

Voyage en famille avec de jeunes enfants, Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I love the kids activities? The staff the restaurant everything was super cleaning we really enjoyed ir
Séjour de 1 nuit en mars 2024
Réponse de Cheyenne G. le 4 mars 2024
Hello Geovanna,Thank you for choosing our resort as your destination and sharing your experience! We are delighted your family enjoyed the kids' activities and the property's cleanliness. It was a pleasure to have you as a guest, and we hope you will revisit!See you at the beach!

10/10 Excellent

Shane

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This is an awesome resort am definitely coming back
Séjour de 1 nuit en février 2024
Réponse de Cheyenne G. le 29 févr. 2024
Hello Shane,Thank you for joining us and sharing your experience! Our team is glad you enjoyed an awesome visit, and we look forward to your return!See you at the Beach!

10/10 Excellent

Michael

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very nice property. A bit on the expensive side. Good amenities.
Séjour de 11 nuits en février 2024
Réponse de Cheyenne G. le 26 févr. 2024
Hello Michael,Thank you for choosing our resort as your vacation destination and sharing your experience! Our team appreciates all your feedback and is glad you enjoyed the amenities offered. It was a pleasure to have you as a guest, and we hope you will revisit it!See you at the beach!

10/10 Excellent

Abner

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en février 2024
Réponse de Cheyenne G. le 26 févr. 2024
Hello Abner,Thank you for choosing our resort as your destination and sharing a perfect rating! Our team hopes to welcome you back soon!See you at the beach!

10/10 Excellent

Donna

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very nice and great staff
Séjour de 1 nuit en février 2024
Réponse de Heather R le 23 févr. 2024
Hello Donna, Thank you for rating your Holiday Inn Resort Panama City Beach stay a perfect 5 out of 5! We hope to have you join us again soon! See you at the beach! Heather R

8/10 Bien

Samuel William

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Quiet
Séjour de 4 nuits en février 2024
Réponse de Cheyenne G. le 5 févr. 2024
Hello Samuel William,Thank you for choosing our resort as your destination and sharing your feedback. It was a delight to have you as a guest, and we hope you will revisit!See you at the beach!

10/10 Excellent

SUE

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Oceanfront view room was peefect! Bedding ver comfortable.
Séjour de 2 nuits en février 2024
Réponse de Cheyenne G. le 5 févr. 2024
Hello Sue,Thank you for joining us and sharing your experience! Our team is glad you enjoyed your gulf-front view from your private balcony and comfortable bedding! It was a pleasure to have you as a guest, and we hope you will revisit!See you at the beach!

10/10 Excellent

Mariah

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en novembre 2023
Réponse de Cheyenne G. le 2 févr. 2024
Hello Mariah,Thank you for choosing our resort as your destination and sharing a perfect rating! Our team is delighted you enjoyed your stay at the beach and appreciates you as a guest. We hope to welcome you back again soon!See you at the beach!

10/10 Excellent

Erica

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great place, a high recommend!
Séjour de 1 nuit en janvier 2024
Réponse de Cheyenne G. le 31 janv. 2024
Hello Erica,Thank you for choosing our resort as your destination and sharing a perfect rating! It was a pleasure to have you as a guest, and we hope you will revisit!See you at the beach!

10/10 Excellent

Peter

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This hotel is amazing, bottom line!
Séjour de 1 nuit en janvier 2024
Réponse de Cheyenne G. le 25 janv. 2024
Hello Peter,Thank you for choosing our resort as your destination and sharing your experience! Our team is delighted you enjoyed the property and appreciates you as a guest. We hope to welcome you back soon!See you at the beach!

10/10 Excellent

Ellis

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en janvier 2024
Réponse de Cheyenne G. le 24 janv. 2024
Hello Ellis,Thank you for joining us and sharing a perfect rating! Our team is delighted you enjoyed our resort and appreciates your feedback. It was a pleasure to have you as a guest, and we hope you will revisit!See you at the beach!

8/10 Bien

Carol

Séjour de 2 nuits en janvier 2024
Réponse de Cheyenne G. le 12 févr. 2024
Hello Carol,Thank you for choosing our resort as your destination and sharing a rating! Our team appreciates all feedback and hopes you will decide to revisit the property soon!See you at the beach!