Piscine extérieure, parasols de plage
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Avis sur Hampton Inn & Suites Fort Myers Beach/Sanibel Gateway

3 out of 5
Hampton Inn & Suites Fort Myers Beach/Sanibel Gateway
11281 Summerlin Square Dr, Fort Myers Beach, FL

Avis

8,2

Très bien

Note des voyageurs de 10 (Excellent), d’après 471 avis sur 1006." "
Note des voyageurs de 8 (Bien), d’après 305 avis sur 1006." "
Note des voyageurs de 6 (Satisfaisant), d’après 109 avis sur 1006." "
Note des voyageurs de 4 (Médiocre), d’après 67 avis sur 1006." "
Note des voyageurs de 2 (Horrible), d’après 54 avis sur 1006." "

8,4/10

Propreté

8,8/10

Personnel et service

8,0/10

Équipements

8,2/10

Infrastructures et conditions de l’hébergement

8,4/10

Écoresponsabilité

Avis

10/10 Excellent

david

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
très bon hôtel et très confortable
Très bel hôtel et les chambres sont très confortables . nous avions la chambre 128 avec une terrasse donnant sur la piscine. très bon hôtel proche de downton Fort Mayers en voiture je vous le recommande
Séjour de 1 nuit en mars 2022
Réponse de Hampton Inn Fort Myers Beach/Sanibel Gateway le 4 avr. 2022
Thank you for your positive feedback we appreciate you choosing to speed your getaway here with our Hampton family. We hope to see you again on you next visit to the Fort Myers beach area.

8/10 Bien

Sandrine

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
La piscine n’était pas utilisable dommage !!! Nous pouvions aller dans un autre hôtel si nous voulions.
Séjour de 1 nuit en octobre 2019

10/10 Excellent

Sandrine

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en octobre 2019

6/10 Satisfaisant

Alain

Les points forts : Propreté, personnel et service, confort de la chambre
Très bien dans son ensemble mais pas d’accès pisci
Très bien dans son ensemble mais pas d’accès à la piscine car en travaux... C’e Un des critères qui avait fait choisir cet hôtel.
Séjour de 1 nuit en août 2019

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Bon hôtel
Bon hôtel mais environnement de centres commerciaux.
Séjour de 3 nuits en juillet 2019

10/10 Excellent

agnes

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Établissement standard
Hotel confortable conforme aux standards usuels dans cette région de la Floride. Piscine agréable, petit déjeuner continental bien achalandé.
Séjour de 1 nuit en juillet 2019
Réponse de Gail le 30 juil. 2019
Merci pour votre évaluation de votre récent séjour chez nous! Nous apprécions également vos commentaires. Nous espérons vous revoir si vous êtes dans la région.

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 2 nuits en juillet 2019
Réponse de Gail le 23 juil. 2019
Thank you for your GREAT rating! We hope to see you again if you are in the area.

8/10 Bien

David

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en avril 2019
Réponse de Gail le 23 avr. 2019
Thank you for your recent review of your stay with us. I hope we will see you again if you are in the area.

6/10 Satisfaisant

Audrey

Les points forts : Propreté et personnel et service
Bon rapport qualité prix
Hotel pratique pour un stop. Pas loin de Sanibel. Petit déjeuner médiocre.
Séjour de 1 nuit en février 2019
Réponse de Gail le 20 mars 2019
Thank you for your feedback. Sorry for the issues that you had during your recent stay. Hopefully you will give us another try if you are back in the area.

10/10 Excellent

dorothy

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en février 2019
Réponse de Gail le 20 mars 2019
Thank you for your great survey. We work hard to make our guests happy and appreciate your feedback! Hopefully we will see you again if you are in the area!

8/10 Bien

Mélanie

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Très bien
Tres bon hotel, personnel accueillant je recommande
Séjour de 2 nuits en janvier 2019
Réponse de Gail le 20 mars 2019
Thank you for your survey. We work hard to make our guests happy and appreciate your feedback! Hopefully we will see you again if you are in the area!

10/10 Excellent

willy

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
We are very happy👍
Personnel accueillant. Chambres spacieuses et confortables. Très propre. A proximité de transports en commun pour aller à la plage Resto bars boutiques. C'était notre huitième hôtel de notre circuit et aux normes américaines 😉le meilleur petit déjeuner. Rapport qualité prix à conseiller 👍
Séjour de 3 nuits en novembre 2018
Réponse de GM le 7 déc. 2018
Thank you for staying with us. I am glad we were able to exceed your expectations. I hope you come back and stay with us in the near future :)

8/10 Bien

Yannick, Lille

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Tres bon hotel, bien situé et bon rapport qualité prix
Séjour de 1 nuit en octobre 2018
Réponse de Shawn le 2 nov. 2018
We appreciate you taking your valuable time to fill out the survey for the Hampton Inn and Suites Fort Myers . Your comments help us serve you and all guest with improved practices. We look forward to your next visit at the Hampton Inn and Suites Fort Myers.

8/10 Bien

Charles

Les points forts : Propreté, personnel et service, confort de la chambre
Séjour de 2 nuits en août 2018
Réponse de Shawn le 2 nov. 2018
We appreciate you taking your valuable time to fill out the survey for the Hampton Inn and Suites Fort Myers . Your comments help us serve you and all guest with improved practices. We look forward to your next visit at the Hampton Inn and Suites Fort Myers.

8/10 Bien

Alexandre, Bruxelles

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hôtel accueillant, parfait pour un séjour d'étape
Hôtel accueillant et bien équipé. Parfait pour un court séjour en famille. Très bon petit déjeuner et personnel au petit soin.
Séjour de 3 nuits en août 2018

8/10 Bien

Murielle, Paris

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
A recommander
Petit Déjeuner servi jusqu’à 10h00. Personnel très agréable et professionnel. Piscine propre avec prêt de serviette, transat et parasol. Le réfrigérateur dans la chambre est assez bruyant. Je recommande cet hôtel.
Séjour de 2 nuits en août 2018

6/10 Satisfaisant

Voyageur vérifié

Les points forts : Personnel et service
Très bon petit déjeuner. Chambre exigée et déco chambre vieillotte
Séjour de 2 nuits en juillet 2018

10/10 Excellent

Jean-Claude

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en juillet 2018

10/10 Excellent

Robert Thaddeus

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The hotel was very clean
Séjour de 4 nuits en avril 2024
Réponse de Customer Service le 17 avr. 2024
Robert,Thank you for your feedback. It's fantastic to read that you appreciated the cleanliness of the Hampton Inn Fort Myers Beach/Sanibel Gateway. This is something our team places great emphasis on. We're looking forward to welcoming you back for another pleasant stay.

10/10 Excellent

Jonathan

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Check in staff was very nice and helpful and forgiving
Séjour de 1 nuit en avril 2024
Réponse de Customer Service le 16 avr. 2024
Jonathan, thank you for your generous review. We're delighted our front desk team members at the Hampton Inn Fort Myers Beach/Sanibel Gateway impressed you with their friendliness, helpfulness, and understanding nature. It's their commitment to superb guest service that sets us apart. Please do visit us again the next time your travels bring you to our area.

10/10 Excellent

Abigail

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Everything was nice and smooth
Séjour de 1 nuit en avril 2024
Réponse de Customer Service le 16 avr. 2024
Abigail, it's great to read that your experience at Hampton Inn Fort Myers Beach/Sanibel Gateway was enjoyable and seamless. We're eager to serve you again during your next trip. Thank you for taking the time to share your experience.

10/10 Excellent

Jessica

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We had a great time at the Hampton Inn it was clean & quiet, family friendly. The pool was a great time & breakfast was delicious nice variety.
Séjour de 2 nuits en avril 2024
Réponse de AGM le 15 avr. 2024
Thank you for the great words you have choosen to speak about our property. I hope to see you again.

10/10 Excellent

Joseph Michael

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Our double room had a great set up for 2 travelers. It gave us each room to get ready and not be on top of each other.
Séjour de 4 nuits en avril 2024
Réponse de Customer Service le 15 avr. 2024
Joseph Michael, it is wonderful to hear that you appreciated the layout of your double room at Hampton Inn Fort Myers Beach/Sanibel Gateway. It's always our goal to ensure our guests have ample space to unwind. We're pleased that both you and your travel companion could comfortably get ready without feeling cramped. We look forward to your future visits.

10/10 Excellent

Jennifer

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Wonderful service! Great breakfast, highly recommend.
Séjour de 4 nuits en avril 2024
Réponse de Customer Service le 14 avr. 2024
Jennifer, it's delightful to know that you had a great experience at Hampton Inn Fort Myers Beach/Sanibel Gateway. We're glad that the breakfast provided left a lasting impression and you found our service exemplary. Thank you for your review and your recommendation. We look forward to welcoming you back in the future!

10/10 Excellent

Jason

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Nice, clean and up to date!
Séjour de 1 nuit en avril 2024
Réponse de Customer Service le 12 avr. 2024
Jason, we're delighted to hear you found the Hampton Inn Fort Myers Beach/Sanibel Gateway to be well-maintained and modern. We strive to provide the best for our guests and your feedback is much appreciated. We look forward to your next visit.

10/10 Excellent

Carol Ann

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Jessie, at the front desk, was extremely helpful and kind during out stay. My husband has health issues and needed help with a few things. I observed he was that way with all your hotel guests. Joe does a great job with the staff. They seem to work well as a team.
Séjour de 4 nuits en avril 2024
Réponse de Customer Service le 12 avr. 2024
Carol Ann, thank you for the positive feedback regarding your recent stay at Hampton Inn Fort Myers Beach/Sanibel Gateway. We're thrilled to hear that Jessie and Joe were able to enhance your experience and provide the assistance needed. Our team members indeed strive to foster a friendly and supportive environment for all our guests. We look forward to welcoming you back during your future visits.

10/10 Excellent

Brian, Nokomis

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Clean room, friendly service
Séjour de 1 nuit en avril 2024
Réponse de AGM le 11 avr. 2024
Hello,Thank you for the great review. I am pleased to hear that you enjoyed our friendly staff and the clean room. I look forward to seeing you again.

10/10 Excellent

Lyudmila

Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024
Réponse de AGM le 11 avr. 2024
I look forward to your return to our property.

10/10 Excellent

Barb

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great location and front desk staff EXCELLENT! So pleasant and helpful. Comfortable beds, great breakfast, loved the location, close to Walmart for quick stop in for supplies, short drive to many beaches. Very clean, would recommend
Séjour de 2 nuits en avril 2024
Réponse de AGM le 10 avr. 2024
It is great to hear from our guests and how the front desk staff was EXCELLENT! It is our pleasure to make your stay a memorable one. Thank you for choosing us.

10/10 Excellent

Darren

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
One of the best Hampton Inns I've stayed at
Séjour de 4 nuits en avril 2024
Réponse de Customer Service le 7 avr. 2024
Darren, it's fantastic to hear that your stay at Hampton Inn Fort Myers Beach/Sanibel Gateway ranks among your best experiences at Hampton Inns! Our team strives to provide a memorable stay, and your acknowledgement is greatly appreciated. We're looking forward to hosting you again in the future.

8/10 Bien

Mary Ann

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
We arrived about 2 hours prior to check in and the staff was able to find a room and accommodate us upon arrival. It was greatly appreciated!
Séjour de 2 nuits en avril 2024
Réponse de Customer Service le 4 avr. 2024
Mary Ann, it's fantastic to hear about your positive experience at the Hampton Inn Fort Myers Beach/Sanibel Gateway. Our team's aim is always to go above and beyond to accommodate our guests, and your case was no exception. It's wonderful that you felt this was appreciated. Thank you for choosing to stay with us, and we hope to see you again in the future!

8/10 Bien

Miranda

Les points forts : Propreté et personnel et service
Great service at the front desk. Room was clean but had a few spots that appeared to be missed when cleaning before our check in
Séjour de 2 nuits en mars 2024
Réponse de Customer Service le 2 avr. 2024
Miranda, it's heartening to hear that you appreciated the top-notch service from our front desk at the Hampton Inn Fort Myers Beach/Sanibel Gateway. Your feedback regarding the cleanliness of the room will certainly aid us in our ongoing efforts to enhance our impeccable standards. Returning guests such as yourself allow us to continually improve. We look forward to welcoming you back for an even more seamless stay in the future.

10/10 Excellent

Dan

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It was nice.
Séjour de 6 nuits en mars 2024
Réponse de Customer Service le 1 avr. 2024
Dan, it's wonderful to hear that you enjoyed your stay at the Hampton Inn Fort Myers Beach/Sanibel Gateway. We're grateful that you took the time to share your experience and we look forward to welcoming you back in the future.

10/10 Excellent

Lisbeth

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Ants on all the tables by pool.
Séjour de 1 nuit en mars 2024
Réponse de Customer Service le 1 avr. 2024
Lisbeth, thank you for your valuable feedback. It's unfortunate to learn of the unexpected encounter at the pool area. Rest assured, the Hampton Inn Fort Myers Beach/Sanibel Gateway keeps a rigorous routine of upkeep and your experience isn't indicative of our usual standard. Thank you again for bringing this to our attention, we hope for the opportunity to serve you better in the future.

10/10 Excellent

Carlos M

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 7 nuits en février 2024
Réponse de Customer Service le 1 avr. 2024
Carlos, thank you for sharing your rating on Expedia. It's fantastic to know that your stay at the Hampton Inn Fort Myers Beach/Sanibel Gateway met your expectations. We appreciate your support and can't wait to welcome you back the next time your travels bring you to our area. Safe travels until then!

10/10 Excellent

Christine

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This hotel was extremely clean. I’m pretty picky and was pleasantly surprised at cleanliness of room. Breakfast was also good
Séjour de 2 nuits en mars 2024
Réponse de Customer Service le 31 mars 2024
Christine, it's brilliant to hear that the meticulous cleanliness of Hampton Inn Fort Myers Beach/Sanibel Gateway met your high standards! We strive to provide an exceptionally clean environment for all our guests. Your mention of our tasty breakfast is equally appreciated. We hope to be your choice of stay the next time you are in town.

10/10 Excellent

Paul

Voyage en couple
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
The last at the front desk who checked us in at 3:15am was empathetic to our travel woes and helped make the process quick and okeasant
Séjour de 1 nuit en mars 2024
Réponse de Customer Service le 29 mars 2024
Paul, it's wonderful to hear how supportive our team member at the reception was upon your late arrival at Hampton Inn Fort Myers Beach/Sanibel Gateway. We strive to make every guest feel comfortable and welcome, regardless of the hour. We appreciate your uplifting feedback and hope to welcome you back in the future.

10/10 Excellent

martin, North York

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Staff eas very considerate.
Séjour de 1 nuit en mars 2024
Réponse de Customer Service le 25 mars 2024
Martin, thank you for your glowing review! We're thrilled your experience at the Hampton Inn Fort Myers Beach/Sanibel Gateway was positive, and that our team members extended their thoughtful care toward you. We look forward to your return.

10/10 Excellent

Cisely

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Lovely place. Very clean. Great staff. Free breakfast. Perfect.
Séjour de 1 nuit en mars 2024
Réponse de Customer Service le 24 mars 2024
Cisely, it's delightful to know that you found the Hampton Inn Fort Myers Beach/Sanibel Gateway to be a lovely and spotless place. We're glad that our team members made a positive impression on you, and that you enjoyed our complimentary breakfast. Thank you for leaving a perfect review. We hope to welcome you back soon for another wonderful stay.

8/10 Bien

Michelle

Séjour de 2 nuits en mars 2024
Réponse de AGM le 8 avr. 2024
Thank you for your kind words. We appreciate you choosing us and hope to see you again.

6/10 Satisfaisant

Lynnette

Voyage en couple
Les points forts : Personnel et service et équipements
Les points faibles : Propreté
Tub didn’t drain well and there were small ants in the bathroom. Noisy guests after 10 pm. Decent breakfast and hours.
Séjour de 4 nuits en mars 2024
Réponse de Customer Service le 17 mars 2024
Lynnette, we regret to hear about the inconveniences during your stay, particularly the bathroom issue and the noise disturbance. We strive to ensure all guest experiences are free of such issues. It is good to hear, however, you appreciated our breakfast service and hours. Your feedback is invaluable and will be taken into account as we work to enhance all guest experiences. Thank you for your review.

10/10 Excellent

Jose

Séjour de 1 nuit en février 2024
Réponse de Customer Service le 21 mars 2024
Jose, thank you for choosing to stay at Hampton Inn Fort Myers Beach/Sanibel Gateway. We truly appreciate your high rating and are glad we could ensure a delightful experience. We highly anticipate your next visit.

10/10 Excellent

Marsha

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very well kept, clean and safe.
Séjour de 1 nuit en février 2024
Réponse de Customer Service le 24 févr. 2024
Marsha, it's wonderful to hear that you had a pleasing experience at the Hampton Inn Fort Myers Beach/Sanibel Gateway. Our team is dedicated to ensuring that our property is clean, secure, and well-maintained for all our guests. We hope to have the pleasure of welcoming you back on future visits.

10/10 Excellent

Anidza De

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great!
Séjour de 2 nuits en janvier 2024
Réponse de Customer Service le 19 févr. 2024
Thanks, Anidza! It's outstanding your time at Hampton Inn Fort Myers Beach/Sanibel Gateway was fantastic. We can't wait until your next visit!

8/10 Bien

Angela

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Only thing wrong was not enough hot water
Séjour de 4 nuits en février 2024
Réponse de Customer Service le 8 févr. 2024
Angela, we're glad to see you enjoyed your stay at Hampton Inn Fort Myers Beach/Sanibel Gateway. Regarding your mention of the hot water, we're sorry to hear you experienced an issue in this regard. Our team is continuously working toward improving guest comfort, and we'll certainly look into it. We appreciate your feedback and look forward to your next visit.

10/10 Excellent

Brian

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Highly recommend close to everything. Short trip to beach
Séjour de 2 nuits en février 2024
Réponse de Customer Service le 7 févr. 2024
Brian, we appreciate your wonderful feedback for the Hampton Inn Fort Myers Beach/Sanibel Gateway. We're delighted to read that you enjoyed our prime location, making it convenient for beach trips and nearby attractions. Your expansive recommendation means a lot to us. We hope to welcome you back in the future.

10/10 Excellent

Mary

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Staff was amazing
Séjour de 2 nuits en janvier 2024
Réponse de Customer Service le 4 févr. 2024
Thank you for sharing this wonderful review, Mary!We are very pleased to hear that you had an enjoyable experience at Hampton Inn Fort Myers Beach/Sanibel Gateway! We appreciate your praise for our team; they work very hard to ensure every guest feels right at home. We are delighted you felt welcomed and valued during your time with us!We'd love to share another positive experience with you in the future!

10/10 Excellent

Jorge

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
The hotel is very clean, staff very friendly and all the amenities are great
Séjour de 5 nuits en janvier 2024
Réponse de Customer Service le 20 janv. 2024
Jorge, thank you for your positive feedback. We're thrilled to learn that you enjoyed the impeccable cleanliness and our range of amenities at Hampton Inn Fort Myers Beach/Sanibel Gateway. Our team members' friendliness is always a source of pride for us. Your commendations are greatly appreciated and we hope to welcome you back soon.

10/10 Excellent

Melissa

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Property was as expected for Hampton
Séjour de 1 nuit en janvier 2024
Réponse de Customer Service le 13 janv. 2024
Thanks for the perfect rating, Melissa!We're pleased to hear that you have fully enjoyed your stay at Hampton Inn Fort Myers Beach/Sanibel Gateway, as we strive to create a full service experience for our guests. We can't wait to see you again soon!

6/10 Satisfaisant

Leslie

Voyage en famille
Les points forts : Propreté et personnel et service
Single Women's Room
Don’t like the fact that they charged me when I checked in. Also they charged me for incidentals. Not appropriate. Alsi i am a single women. They put me in the very last room on the top floor. Not safe.
Séjour de 1 nuit en décembre 2023
Réponse de Customer Service le 3 janv. 2024
Leslie, we're sorry to hear about your concerns, particularly about the preauthorization and payment process, as well as your room assignment. Please know that our process is an industry standard designed for the convenience of our guests, while any charges are fully explained upon check-in. As for room assignments, our team considers various factors such as availability and guest preferences. We assure you, your safety is our top priority. We hope to have another chance to make your stay comfortable.