Extérieur
Vérifier la disponibilité

Avis sur Hyatt Place Ft. Lauderdale/Plantation

3 out of 5
Hyatt Place Ft. Lauderdale/Plantation
8530 W Broward Blvd, Plantation, FL

Avis

7,6

Bien

Note des voyageurs de 10 (Excellent), d’après 374 avis sur 1001." "
Note des voyageurs de 8 (Bien), d’après 286 avis sur 1001." "
Note des voyageurs de 6 (Satisfaisant), d’après 151 avis sur 1001." "
Note des voyageurs de 4 (Médiocre), d’après 106 avis sur 1001." "
Note des voyageurs de 2 (Horrible), d’après 84 avis sur 1001." "

7,6/10

Propreté

8,2/10

Personnel et service

7,2/10

Équipements

7,4/10

Infrastructures et conditions de l’hébergement

7,8/10

Écoresponsabilité

Avis

6/10 Satisfaisant

MINHSON, Montreal

Voyage en famille
La chambre est moisissure et la toilette est très petite. La tapis est sale
Séjour de 3 nuits en juillet 2023
Réponse de Maher Abdel-Aziz le 25 juil. 2023
We are very sorry to know about this.Your message will be addressed to our management to improve our service.Thanks for your feedback.

10/10 Excellent

Derek

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
super hotel pour la famille ! les desjeuners etait super bon !
Séjour de 2 nuits en mars 2023
Réponse de Raymond Seah le 25 mars 2023
Thank you for the wonderful review of your stay at the Hyatt Place Plantation. . We are thrilled you were satisfied with your accommodations and our service! It was our pleasure hosting you or your family. We do try hard to make our guests feel at home, and well taken care of. It is very rewarding to know how much our guests enjoy themselves. We hope to be able to welcome you back very soon.Raymond SeahGeneral Manager

4/10 Médiocre

Guerda

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Il n’y a pas de restaurant tel que stipulé sur le site d’expedia.ca. Le Lobby n’est pas assez propre pour le petit déjeuner. Les moquettes dans les chambres sont tellement sales qu’il y a un très gros risque d’être tombé malade. Bref, un bel emplacement mais qui ressemble plûtot à un motel de 2 étoiles. Ils donnent quand même un bon service à la clientèle.
Séjour de 4 nuits en février 2023
Réponse de Raymond Seah le 25 févr. 2023
We appreciate you talking the time to share your feedback with us. While It was a pleasure to call you our guest again, we are sorry we did not deliver the same level of experience during this visit. Cleanliness and safely are our top priorities, especially during these times, so we are taking extra precautions to ensure each guest arrives to a properly prepared rooms. Nonetheless, we apologize for your experienced. Thank you

6/10 Satisfaisant

Michael

Voyage en famille avec de jeunes enfants
Les points forts : Personnel et service
Les points faibles : Propreté
Vielle hôtel je pence quel a un étoile en trop Pour déjeuner le matin c’est très complex … Propreté la douche avais je la moisissure je l’es frotter et sa parti l’hôtel manque d’amour dans les chambres
Réponse de Raymond Seah le 15 janv. 2023
Thank you for choosing our hotel. On behalf of our entire team, please accept our apologies for not living up to expectations. We make every effort to provide a clean, comfortable room and an outstanding guest experience, and we're sorry we fell short in your case. We hope you will consider giving us another chance in the future so we can provide you with the superior hospitality you should always expect from our hotel. Thank you.

8/10 Bien

Philippe

Les points forts : Propreté et personnel et service
Séjour de 5 nuits en novembre 2021

4/10 Médiocre

Jean marie

Voyage en famille
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en avril 2021

10/10 Excellent

Gilda

Front desk lady, very welcoming
Séjour de 1 nuit en avril 2024
Réponse de Raymond Seah le 15 avr. 2024
Thank you for your positive review and feedback. Should your travels bring you back to the area, we would be honored to host you again!

8/10 Bien

James

Les points forts : Propreté et personnel et service
Séjour de 3 nuits en mars 2024
Réponse de Raymond Seah le 10 avr. 2024
Thank you for your positive review and feedback. Should your travels bring you back to the area, we would be honored to host you again!

8/10 Bien

LUCIA, Houston

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The location is good.
Séjour de 1 nuit en mars 2024
Réponse de Raymond Seah le 8 avr. 2024
Thank you for your positive review and feedback. Should your travels bring you back to the area, we would be honored to host you again!

8/10 Bien

Daniel Jr

Les points forts : Propreté et personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Upgrades needed
Séjour de 1 nuit en mars 2024
Réponse de Raymond Seah le 3 avr. 2024
Thank you for your positive review and feedback. Should your travels bring you back to the area, we would be honored to host you again!

6/10 Satisfaisant

Pachancia

Voyage en famille avec de jeunes enfants
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
There was a stench of mold as you enter into the lobby as well as one of the rooms I booked wreaked of mold and the shower was not cleaned well as the grout were two different colors. I made mention of the mold issue to the front desk agent and his solution was to send housekeeping to spray the room with a room deodorizer instead of changing my room. I got sick on the second day from the room condition. Very disappointing.
Séjour de 3 nuits en mars 2024
Réponse de Patricia Miranda, Assistant General Manager le 1 avr. 2024
Thank you for your review. I am sorry that you did not enjoy your stay, however, your feedback helps us to improve our quality and service. In addition, please know that your issues will be addressed. It is our hope that you give us another opportunity to host you in the future!

4/10 Médiocre

robert, mount pearl

Voyage en couple
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The layout of the room is awkward. The phone is on a desk over by the door instead of by the bed. The toilet and shower is behind door but in order to get in, you open the door and have to squeeze in alongside the toilet and try to close the door while standing sideways because there’s only a few inches of clearance between the door and toilet so can’t just walk in. The sink area to ‘get ready’ was out in the open so anyone could see you if someone opened the door or was sitting on the couch (which is right next to the door). The ‘bar/lounge’ is a few beer in a cooler at the checkin desk. Couldn’t find the ‘restaurant’. The pool was full of twigs and leaves. Found someone else’s fabric headband on the couch behind the throw cushion..not even between the cushions! And as for the carpeted floor…they have a vacuum by the cleaning cart but the same dirt was in the same spots when they were finished “cleaning”! As the advertisement says, note that there is no safe so you’d have to go to the desk to get things out of safety deposit box each time; they supply shampoo/conditioner and a tiny bottle of lotion but no shower cap. Never again…ESPECIALLY for the cost
Séjour de 4 nuits en mars 2024
Réponse de Patricia Miranda, Assistant General Manager le 1 avr. 2024
Thank you for your review. I am sorry to see that you did not enjoy your stay. Your feedback helps us to improve our quality and service. In addition, please know your issues will be addressed. It is our hope that you give us another chance to host you again!

10/10 Excellent

LASHANTEL

Séjour de 1 nuit en mars 2024
Réponse de Patricia Miranda, Assistant General Manager le 1 avr. 2024
Thanks for staying with us!

10/10 Excellent

Karen

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great family place, close to shopping mall/retails and others…
Séjour de 4 nuits en janvier 2024
Réponse de Patricia Miranda, Assistant General Manager le 1 avr. 2024
Thank you for your positive review and feedback. Should your travels bring you back to the area, we would be honored to host you again!

10/10 Excellent

Aida

Séjour de 1 nuit en mars 2024
Réponse de Raymond Seah le 15 avr. 2024
Thank you for your positive review and feedback. Should your travels bring you back to the area, we would be honored to host you again!

8/10 Bien

Chittaleaugsy

Voyage en famille
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Like the breakfast and comfortable room.
Séjour de 2 nuits en mars 2024
Réponse de Patricia Miranda, Assistant General Manager le 1 avr. 2024
Thank you for your review! Should your travels bring you to the area again, we will be honored to host another enjoyable stay.

6/10 Satisfaisant

Brody, Hendersonville

Voyage en famille avec de jeunes enfants, Voyage en famille
Les points forts : Personnel et service
Les points faibles : Propreté
The bathroom needed some serious help. The smell in the hallways and room were wet and musty. The floors and carpets in room were turning out feet brown so we wore shoes the whole time in the room. Stepped on a towel in the room and it came up dark brown. Room was very small. Staff was nice and helpful! Hotel needs a major upgrade. Lobby was nice and clean. Ok for a quick stay not a long one.
Séjour de 2 nuits en mars 2024
Réponse de Patricia Miranda, Assistant General Manager le 1 avr. 2024
Thank you for your review of the Hyatt Place Fort Lauderdale Plantation hotel. I am sorry to hear you were dissatisfied with your stay. However, I am pleased to inform you that we are scheduled to go through renovations later this year! In addition, please know that your comments and concerns will be addressed. It is our hope that you give us another chance to host you in the future.

10/10 Excellent

Marianne

Séjour de 3 nuits en mars 2024
Réponse de Raymond Seah le 13 avr. 2024
Thank you for your positive review and feedback. Should your travels bring you back to the area, we would be honored to host you again!

8/10 Bien

Jyotirmya

Les points forts : Propreté et personnel et service
No safe in room no microwave
Séjour de 3 nuits en mars 2024
Réponse de Patricia Miranda, Assistant General Manager le 24 mars 2024
Thank you for your review of the Hyatt Place Ft. Lauderdale/ Plantation hotel! We do have microwaves available for request. It is our hope you give us another opportunity to serve you.

8/10 Bien

Carlos

Voyage en famille
Les points forts : Propreté, personnel et service, équipements
hope this site get renovated soon as feels like old infrastructure...
Séjour de 1 nuit en mars 2024
Réponse de Patricia Miranda, Assistant General Manager le 24 mars 2024
Thank you for your review of the Hyatt Place Ft. Lauderdale/ Plantation hotel! We are pleased to share that we are on schedule for renovations sometime this year!

10/10 Excellent

Jartran

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I had a great experience staying at the Hyatt Place.
Séjour de 2 nuits en mars 2024
Réponse de Patricia Miranda, Assistant General Manager le 24 mars 2024
Thank you for your review of the Hyatt Place Ft. Lauderdale/ Plantation hotel! We are so pleased to hear you enjoyed your stay with us We look forward to hosting you again!

10/10 Excellent

Susana

Voyage en famille avec de jeunes enfants, Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
I like all. The receptionists were very kind. Excellent breakfast. I highly recommend this hotel
Séjour de 1 nuit en mars 2024
Réponse de Patricia Miranda, Assistant General Manager le 24 mars 2024
Thank you for your review of the Hyatt Place Ft. Lauderdale/ Plantation hotel! We are so pleased to hear you enjoyed your stay with us We look forward to hosting you again!

10/10 Excellent

Shari

Les points forts : Infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024
Réponse de Patricia Miranda, Assistant General Manager le 24 mars 2024
Thank you for your review of the Hyatt Place Ft. Lauderdale/ Plantation hotel! Should your travels bring you back to this area, we would be honored to host you again :)

8/10 Bien

Solomiia

Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Les points faibles : Propreté
Need more cleaning
Séjour de 8 nuits en mars 2024
Réponse de Patricia Miranda, Assistant General Manager le 24 mars 2024
Thank you for your review of the Hyatt Place Ft. Lauderdale/ Plantation hotel. I understand that your experience did not meet your expectations, and for that, I am truly sorry. If you could provide more details about the specific problems you encountered, it would be immensely helpful for our internal review process. Your insights will enable us to pinpoint areas that require improvement and implement corrective measures promptly.

6/10 Satisfaisant

Wendy

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I liked the divider between the sleep area and the room was very clean
Séjour de 2 nuits en mars 2024
Réponse de Patricia Miranda, Assistant General Manager le 24 mars 2024
Thank you for your review of the Hyatt Place Ft. Lauderdale/ Plantation hotel! We hope to see you the next time you are in town :)

10/10 Excellent

Sandra E

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Everything was ok. The breakfast was delicious.
Séjour de 1 nuit en mars 2024
Réponse de Patricia Miranda, Assistant General Manager le 24 mars 2024
Thank you for your review of the Hyatt Place Ft. Lauderdale/ Plantation hotel! Should your travels bring you back to this area, we would be honored to host you again :)

8/10 Bien

Edward

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Hotel was good and rooms are clean and in good condition for the most part. I would say the room carpet needs to be replaced from what I noticed.
Séjour de 3 nuits en mars 2024
Réponse de Patricia Miranda, Assistant General Manager le 17 mars 2024
Thank you for your review of the Hyatt Place Ft. Lauderdale/ Plantation hotel! We value your feedback as it allows us to improve our quality and service. Should your travels bring you back to this area, we would be honored to host you again :)

10/10 Excellent

Karyn

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice stay away from the craziness off Spring Breakers
Séjour de 1 nuit en mars 2024
Réponse de Patricia Miranda, Assistant General Manager le 17 mars 2024
Thank you for your positive review of the Hyatt Place Ft. Lauderdale/ Plantation hotel! Should your travels bring you back to Plantation, we would be honored to host you again and provide another memorable stay.

6/10 Satisfaisant

Quanjiang

Les points faibles : Personnel et service
Séjour de 1 nuit en mars 2024
Réponse de Patricia Miranda, Assistant General Manager le 17 mars 2024
Thank you for your review of the Hyatt Place Ft. Lauderdale/ Plantation hotel. I understand that your experience did not meet your expectations, and for that, I am truly sorry. If you could provide more details about the specific problems you encountered, it would be immensely helpful for our internal review process.

10/10 Excellent

Laurinda

Séjour de 3 nuits en mars 2024
Réponse de Raymond Seah le 4 avr. 2024
Thank you for your positive review and feedback. Should your travels bring you back to the area, we would be honored to host you again!

10/10 Excellent

Anita

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
-
Séjour de 1 nuit en mars 2024
Réponse de Patricia Miranda, Hyatt Place Plantation le 14 mars 2024
Thank you for your review of the Hyatt Place Ft. Lauderdale/ Plantation hotel! We are so pleased to see you enjoyed your stay with us We look forward to hosting you again!

6/10 Satisfaisant

Angelo, FREEPORT

Nice
Séjour de 4 nuits en mars 2024
Réponse de Patricia Miranda, Assistant General Manager le 14 mars 2024
Thank you for your review of the Hyatt Place Ft. Lauderdale/ Plantation hotel. I understand that your experience did not meet your expectations, and for that, I am truly sorry. If you could provide more details about the specific problems you encountered, it would be immensely helpful for our internal review process. Your insights will enable us to pinpoint areas that require improvement and implement corrective measures promptly. Again, thank you for your feedback. We hope you give us another opportunity to host you in the future.

10/10 Excellent

Edwin

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great Hotel
Séjour de 2 nuits en février 2024
Réponse de Patricia Miranda, Assistant General Manager le 13 mars 2024
Thank you for your review of the Hyatt Place Ft. Lauderdale/ Plantation hotel! We are so pleased to hear you enjoyed your stay with us We look forward to hosting you again!

6/10 Satisfaisant

Silver, Mounds View

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Staff were friendly and helpful, only thing I didn’t like was the pool.. was sort of dirty but the room was clean and comfortable. Also the hotel was quiet which was nice
Séjour de 3 nuits en février 2024
Réponse de Patricia Miranda, Assistant General Manager le 18 févr. 2024
Thank you for your review of the Hyatt Place Ft. Lauderdale/ Plantation hotel! Your insights will enable us to pinpoint areas that require improvement and implement corrective measures promptly. Should your travels bring you back to Plantation, we would be honored to host you again and provide another memorable stay.

10/10 Excellent

Alecia

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I was my first time at property and I liked it
Séjour de 1 nuit en février 2024
Réponse de Patricia Miranda, Assistant General Manager le 16 févr. 2024
Thank you for your review of the Hyatt Place Ft. Lauderdale/ Plantation hotel! We are so pleased to hear you enjoyed your stay with us We look forward to hosting you again!

10/10 Excellent

Carol

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en février 2024
Réponse de Patricia Miranda, Assistant General Manager le 16 févr. 2024
Thank you for your review of the Hyatt Place Ft. Lauderdale/ Plantation hotel! Should your travels bring you back to this area, we would be honored to host you again :)

8/10 Bien

Louise

Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Séjour de 2 nuits en février 2024
Réponse de Patricia Miranda, Assistant General Manager le 14 févr. 2024
Thank you for your review of the Hyatt Place Ft. Lauderdale/ Plantation hotel! Should your travels bring you back to this area, we would be honored to host you again :)

10/10 Excellent

Emily

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en février 2024
Réponse de Patricia Miranda, Assistant General Manager le 14 févr. 2024
Thank you for your review of the Hyatt Place Ft. Lauderdale/ Plantation hotel! We are so pleased to see you enjoyed your stay with us We look forward to hosting you again!

10/10 Excellent

Alejandro

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Good place to stay
Séjour de 1 nuit en février 2024
Réponse de Patricia Miranda, Hyatt Place Plantation le 5 févr. 2024
Thank you for your review of the Hyatt Place Ft. Lauderdale/ Plantation hotel! We are so pleased you enjoyed your stay with us We look forward to hosting you again!

2/10 Horrible

Chelsea, Fort Myers

Les points faibles : Propreté et infrastructures et conditions de l’hébergement
There were stains on sheets. The shower had mold and was very dirty. Our friend who was in another room had bed bugs.
Séjour de 1 nuit en février 2024
Réponse de Patricia Miranda, Assistant General Manager le 5 févr. 2024
Thank you for your review of the Hyatt Place Ft. Lauderdale/ Plantation hotel. I understand that your experience did not meet your expectations, and for that, I am truly sorry. We are committed to delivering exceptional service, and it is clear that we fell short in your case. I want to assure you that we are taking immediate steps to address the issues you raised to prevent any recurrence in the future. Your insights will enable us to pinpoint areas that require improvement and implement corrective measures promptly. Again, thank you for your feedback. We hope you give us another opportunity to host you in the future.

6/10 Satisfaisant

Jaren

Les points forts : Personnel et service
Séjour de 1 nuit en février 2024
Réponse de Patricia Miranda, Assistant General Manager le 6 févr. 2024
Thank you for your review of the Hyatt Place Ft. Lauderdale/ Plantation hotel. Are you able to provide some feedback on how we could make your experience more enjoyable?

6/10 Satisfaisant

Denise

Voyage en famille avec de jeunes enfants
Room not Ready by 3 pm had to wait 40 min Bed are not queen size they are full size Sofá bed not confortable, you could feel the spring , the fridge not could enough Older rooms
Séjour de 1 nuit en février 2024
Réponse de Patricia Miranda, Assistant General Manager le 6 févr. 2024
Thank you for your review of the Hyatt Place Ft. Lauderdale/ Plantation hotel. I understand that your experience did not meet your expectations, and for that, I am truly sorry. Your insights will enable us to pinpoint areas that require improvement and implement corrective measures promptly. Again, thank you for your feedback. We hope you give us another opportunity to host you in the future.

8/10 Bien

JOANNE

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Siempre he utilizado este hotel, y todo perfecto. En esta ocasión las camas resultaron mas pequeñas y la bañera era abierta por lo que se mojaba todo el piso
Séjour de 3 nuits en janvier 2024
Réponse de Patricia Miranda, Assistant General Manager le 6 févr. 2024
Thank you for your honest review of the Hyatt Place Ft. Lauderdale/ Plantation hotel! We value your loyalty and appreciate the feedback. In that way, we can ensure the guest experience is stellar :) We hope to see you on your next trip back.

10/10 Excellent

Ferdinand

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I like the set up of the room I selected
Séjour de 1 nuit en janvier 2024
Réponse de Patricia Miranda, Assistant General Manager le 6 févr. 2024
Thank you for your positive review of the Hyatt Place Ft. Lauderdale/ Plantation hotel! We are glad you enjoyed your stay :)

8/10 Bien

Jerrold, Locust Grove

Séjour de 1 nuit en janvier 2024
Réponse de Patricia Miranda, Assistant General Manager le 6 févr. 2024
Thank you for your positive review of the Hyatt Place Ft. Lauderdale/ Plantation hotel! We hope to see you the next time you are in town :)

10/10 Excellent

gabriel guadalupe

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
it´s ok
Séjour de 1 nuit en janvier 2024
Réponse de Patricia Miranda, Assistant General Manager le 6 févr. 2024
Thank you for your review of the Hyatt Place Ft. Lauderdale/ Plantation hotel! If you could provide more details about the specific problems you encountered, it would be immensely helpful for our internal review process. Your insights will enable us to pinpoint areas that require improvement and implement corrective measures promptly :)

8/10 Bien

Mike

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
It was great
Séjour de 1 nuit en janvier 2024
Réponse de Patricia Miranda, Assistant General Manager le 6 févr. 2024
Thank you for your review of the Hyatt Place Ft. Lauderdale/ Plantation hotel! We are so pleased to hear you enjoyed your stay with us We look forward to hosting you again!

10/10 Excellent

CALEB

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en janvier 2024
Réponse de Patricia Miranda, Assistant General Manager le 6 févr. 2024
Thank you for your review of the Hyatt Place Ft. Lauderdale/ Plantation hotel! Should your travels bring you back to this area, we would be honored to host you again :)

8/10 Bien

Navin

Séjour de 2 nuits en janvier 2024
Réponse de Patricia Miranda, Assistant General Manager le 14 févr. 2024
Thank you for your review of the Hyatt Place Ft. Lauderdale/ Plantation hotel! Should your travels bring you back to this area, we would be honored to host you again :)

10/10 Excellent

pamela

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 2 nuits en janvier 2024
Réponse de Patricia Miranda, Assistant General Manager le 6 févr. 2024
Thank you for your review of the Hyatt Place Ft. Lauderdale/ Plantation hotel! Should your travels bring you back to this area, we would be honored to host you again :)