3 piscines extérieures, parasols de plage, chaises longues
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Avis sur Southernmost Beach Resort

4 out of 5
Southernmost Beach Resort
1319 Duval Street, Key West, FL

Avis

8,2

Très bien

Note des voyageurs de 10 (Excellent), d’après 942 avis sur 1819." "
Note des voyageurs de 8 (Bien), d’après 393 avis sur 1819." "
Note des voyageurs de 6 (Satisfaisant), d’après 233 avis sur 1819." "
Note des voyageurs de 4 (Médiocre), d’après 152 avis sur 1819." "
Note des voyageurs de 2 (Horrible), d’après 99 avis sur 1819." "

8,6/10

Propreté

8,6/10

Personnel et service

8,2/10

Équipements

8,2/10

Infrastructures et conditions de l’hébergement

8,2/10

Écoresponsabilité

Avis

6/10 Satisfaisant

Michel

Les points forts : Personnel et service
C'etait ok.
Séjour de 1 nuit en mars 2024
Réponse de Tim le 29 mars 2024
We are sorry to hear your overall time with us did not exceed your expectations. Please know we take your feedback very seriously and your rating has been shared with our leadership team for review.

8/10 Bien

Anne laurence

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
très joli hotel avec plage et piscines, très bien situé. les chambres également belles mais certaines sur le parking.... d'autres très belles vues. y rester au moins 2 nuits
Séjour de 1 nuit en février 2024
Réponse de Alexa Morphy, Guest Services Manager. le 24 févr. 2024
We want to thank you for taking the time to share this review! We are very glad to know you were pleased with your stay. We look forward to hosting your stay once again and continuing to meet your expectations. Thank you for choosing The Southernmost Beach Resort!

8/10 Bien

Rébeca

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We had to kill a little cockroach in the room but the guy at the front desk had beauuutiful blue eyes and they switched our room, so we have nothing to say, it was a good excuse to go back to see the front desk attendant. Oh and the wifi did not work. But still awesome front desk attendant.
Séjour de 1 nuit en janvier 2024
Réponse de Ann Marie le 23 janv. 2024
Thanks for the feedback, I deeply apologize for the inconvenience caused to you from the insect.

8/10 Bien

Ghislaine, Mont-Laurier

Séjour de 2 nuits en décembre 2023
Réponse de Ann Marie le 24 déc. 2023
Thanks for the feedback

8/10 Bien

Alain

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Location and attention by staff to our queries. Thx.
Séjour de 6 nuits en décembre 2023
Réponse de Tim le 13 déc. 2023
Thank you for sharing your experience.

8/10 Bien

Marine

Voyage en famille, Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
L’hôtel est bien situé, c’est jolie mais ça ne vaut pas son prix! Du moins pas dans le bâtiment où nous étions.
Séjour de 1 nuit en décembre 2023
Réponse de Tim le 13 déc. 2023
Merci de partager votre expérience. Nous sommes désolés d'apprendre que la section du complexe dans laquelle vous avez séjourné n'a pas répondu à vos attentes. Avec plus de six acres, nous avons des hébergements pour tout le monde. J'aimerais avoir l'opportunité de vous accueillir à nouveau sur notre petite île.

6/10 Satisfaisant

Laurent

Voyage en famille
Les points forts : Confort de la chambre
Les alentours des piscines étaient pas très propres à cause des poules en liberté.
Séjour de 2 nuits en juillet 2023
Réponse de Tim le 11 août 2023
Nous sommes désolés d'apprendre que votre temps avec nous n'a pas été agréable. Sachez que nous prenons vos commentaires très au sérieux et que vos préoccupations ont été partagées avec notre équipe de direction pour y répondre.

8/10 Bien

GUILLAUME

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
bien situé, tres beau, grand parking
Réponse de Tim le 17 janv. 2023
Thank you for sharing your experience, looking forward to welcoming you back!

2/10 Horrible

Alexandre

Séjour de 1 nuit en décembre 2022

2/10 Horrible

Voyageur vérifié

Voyage en famille
Les points faibles : Propreté, personnel et service, confort de la chambre
Don’t go, it’s a trap!
Don't ever go there if you value your money and your mental health. Staff is extremely rude and incompetent, nothing works properly, rooms are as dark as a motel room (and motels are cheaper and you get what you paid for!). Nothing is included, taxes are crazy. $400 USD a night when not a single drink is included is basically stealing. The resort is huge, the sea might be very far from your room and you'll end up with a parking view. The beach is basically made of concrete with sand poured over it. Don't go there. One of my worst stays ever.
Séjour de 2 nuits en décembre 2022
Réponse de Jason Mudgett le 1 janv. 2023
Good morning, I want to thank you for staying with us, and we appreciate your feedback. Southernmost Beach Resort offers many different room categories, from our entry level Deluxe Rooms to our Premier Ocean Front Rooms. Based upon the room category reserved would determine the location and view from your room. I do see that you stayed with us over a Holiday in which the room rates, are higher, and you booked into the Deluxe Room Category, in which this is our entry level room class, they do not feature a Water View. Once again thank you for staying with us.

6/10 Satisfaisant

Lina

Les points forts : Propreté et équipements
Séjour de 4 nuits en août 2022

10/10 Excellent

Laurent

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Plage inutilisable cause odeur et algues !!!
Séjour de 3 nuits en août 2022
Réponse de Rachael le 14 août 2022
Thank you for taking the time to share your guest experience with our team. We appreciate your feedback regarding your recent stay. The information that you have provided will help our team to understand the areas where we are doing well and the area where can improve. Thank you again for being our valued guest.

6/10 Satisfaisant

Paule

Séjour de 2 nuits en août 2022

10/10 Excellent

Emmanuel

Les points forts : Propreté et personnel et service
Séjour de 2 nuits en mars 2022
Réponse de Ariel McClain, Front Office Manager le 14 avr. 2022
Dear Emmanuel, Thank you for taking the time to share your recent experience with us at the Southernmost Beach Resort. We are thrilled to know that you had an amazing time with us. We hope to see you again very soon! Warm Regards,

10/10 Excellent

Laurent

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Bien placé dans key west, chambre bien et propre
Séjour de 1 nuit en janvier 2022
Réponse de Rachael le 26 janv. 2022
Dear Laurent, Gracias por tomarse el tiempo para completar nuestra encuesta. Sus comentarios serán compartidos con todo nuestro personal. Estamos muy contentos de saber que estuvo satisfecho con su estadía en general. Esperamos poder hospedar su estadía una vez más y continuar cumpliendo con sus expectativas. A su servicio.

10/10 Excellent

frederic

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en décembre 2021
Réponse de znd le 9 déc. 2021
Dear Frederic, Thank you for your stay with us! We look forward to welcoming you back again soon! Always at your service, Sarka Takovich General Manager

10/10 Excellent

Mollie

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very happy with staff and service!
Séjour de 4 nuits en avril 2024
Réponse de Ann Marie le 24 avr. 2024
The team and I are so appreciative that you took the time to share your kind words regarding your recent stay with us at Southernmost Beach Resort Key West. We strive to provide all of our guests with an unforgettable experience and I am delighted to have accomplished that objective during your stay. We are thrilled you enjoyed your visit with us and hope to welcome you back for another great stay soon!

2/10 Horrible

Jillian

Voyage en couple
Les points faibles : Personnel et service
Overcharged us! Gave us a room that someone else was staying in. Walked in on people in their privacy. No compensation for traumatizing us. Construction outside our newly assigned room with no beach access as promised. Never again!
Séjour de 1 nuit en avril 2024
Réponse de T'Anchony le 24 avr. 2024
Thank you for your feedback. This will be addressed directly

8/10 Bien

Lana

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Convenient location
Séjour de 7 nuits en avril 2024
Réponse de Alexa Morphy, Guest Services Manager. le 24 avr. 2024
We want to thank you for taking the time to rate your recent stay with us. We are very glad to know you were pleased with your stay. We look forward to hosting your stay once again and continuing to meet your expectations. Thank you for choosing The Southernmost Beach Resort!

10/10 Excellent

Kayla

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Loved this resort and would recommend
Séjour de 1 nuit en avril 2024
Réponse de Ann Marie le 23 avr. 2024
The team and I are so appreciative that you took the time to share your kind words regarding your recent stay with us at Southernmost Beach Resort Key West. We strive to provide all of our guests with an unforgettable experience and I am delighted to have accomplished that objective during your stay. We are thrilled you enjoyed your visit with us and hope to welcome you back for another great stay soon!

10/10 Excellent

Bonnie Jo

Voyage en famille, Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Beautiful resort. The beach was incredible and the beachside pool was amazing. We were close to everything downtown has to offer, felt very safe, and the staff was very helpful and pleasant. After touring around the area - this definitely stood out as having been the perfect spot to stay!
Séjour de 3 nuits en avril 2024
Réponse de Ann Marie le 23 avr. 2024
Thank you so much for taking the time to write this great review of our hotel. I was so pleased that your stay with us was so enjoyable and we thank you for your great feedback. We have many superstars on our team that are dedicated to providing great guest service and I am pleased to hear that we contributed to helping you have a great stay and we hope to host you again soon.

10/10 Excellent

Tracy

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Perfect location. Spacious room with beautiful views. Lots of activities but we didn’t participate, too busy doing our own thing. Great beach area. Super nice staff. Would definitely stay here again. Highly recommend
Séjour de 3 nuits en avril 2024
Réponse de Ann Marie le 23 avr. 2024
The team and I are so appreciative of your 5-star rating. We are thrilled you enjoyed your experience with us and hope to welcome you back for another great stay soon!

8/10 Bien

Fred

Voyage en couple
Les points forts : Personnel et service et équipements
Les points faibles : Propreté
Bathroom floor was dirty
Séjour de 3 nuits en avril 2024
Réponse de Ann Marie le 23 avr. 2024
Thank you for taking the time to share your feedback with us regarding your recent stay. We strive to provide all of our guests with a 5-star unforgettable experience and I apologize that we seemed to have failed that objective during your stay.

10/10 Excellent

Heather, Stillwater

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en avril 2024
Réponse de T'Anchony le 24 avr. 2024
Thank you for your feedback!

10/10 Excellent

Victoria

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Good experience. In walking distance to everything
Séjour de 1 nuit en avril 2024
Réponse de Alexa Morphy, Guest Services Manager. le 23 avr. 2024
We want to thank you for taking the time to share this review! We are very glad to know you were pleased with your stay. We look forward to hosting your stay once again and continuing to meet your expectations. Thank you for choosing The Southernmost Beach Resort!

8/10 Bien

gene

Les points forts : Propreté et personnel et service
Séjour de 4 nuits en avril 2024
Réponse de Ann Marie le 23 avr. 2024
:The team and I are so appreciative that you took the time to share your kind words regarding your recent stay with us at Southernmost Beach Resort Key West. We strive to provide all of our guests with an unforgettable experience .

4/10 Médiocre

Ilana

Voyage en famille
Les points forts : Propreté
Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
Service is poor. The beach chairs are all broken and really uncomfortable. The front desk people are rude and not accommodating. The room has no view and not worth the money.
Séjour de 1 nuit en avril 2024
Réponse de Ann Marie le 22 avr. 2024
I want to personally thank you for taking the time to complete our survey. Allow me to extend my apologies for the inconveniences during your recent stay, we never wished your experience with us to be unpleasant, We strive to provide all our guests with an unforgettable experience, and I apologize that we seemed to have failed that objective during your stay this time. We are continually looking to improve our guest experience and take our guests feedback very seriously. All your detailed feedback has been shared with the concerned departments to address the situations you have mentioned you have encountered.

10/10 Excellent

Christina

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 5 nuits en avril 2024
Réponse de Ann Marie le 22 avr. 2024
The team and I are so appreciative that you took the time to share your kind words regarding your recent stay with us at Southernmost Beach Resort Key West. We strive to provide all of our guests with an unforgettable experience and I am delighted to have accomplished that objective during your stay. We are thrilled you enjoyed your visit with us and hope to welcome you back for another great stay soon!

8/10 Bien

Ralf

Voyage en groupe
Les points forts : Propreté et équipements
Bei der Buchung von drei Zimmer war eins noch nicht fertig. Es sollte eine Nachricht über die Fertigstellung erfolgen, die kam aber erst nachdem wir bereits zum zweiten Mal zum Einschecken gegangen sind.
Séjour de 1 nuit en avril 2024
Réponse de Ann Marie le 22 avr. 2024
Thank you for taking the time to share your feedback with us regarding your recent stay. We strive to provide all of our guests with a 5-star unforgettable experience .

10/10 Excellent

James T

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We had the best time! The staff is amazing, the property is clean and well maintained and the rooms are up to date and modern!
Séjour de 3 nuits en avril 2024
Réponse de Ann Marie le 21 avr. 2024
The team and I are so appreciative that you took the time to share your kind words regarding your recent stay with us at Southernmost Beach Resort Key West. We strive to provide all of our guests with an unforgettable experience and I am delighted to have accomplished that objective during your stay. We are thrilled you enjoyed your visit with us and hope to welcome you back for another great stay soon!

10/10 Excellent

Eileen

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en avril 2024
Réponse de Alexa Morphy, Guest Services Manager. le 21 avr. 2024
We want to thank you for taking the time to rate your recent stay with us. We are very glad to know you were pleased with your stay. We look forward to hosting your stay once again and continuing to meet your expectations. Thank you for choosing The Southernmost Beach Resort!

10/10 Excellent

David

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Beautiful ocean front property with beach access. Staff was very welcoming. Great location for walkable shops and landmarks.
Séjour de 4 nuits en avril 2024
Réponse de a le 20 avr. 2024
We want to thank you for taking the time to share this review! We are very glad to know you were pleased with your stay. We look forward to hosting your stay once again and continuing to meet your expectations. Thank you for choosing The Southernmost Beach Resort!

10/10 Excellent

Donna, Milford

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Southern Most Beach resort was a great place to stay. Great Customer Service and very accomodating.
Séjour de 4 nuits en avril 2024
Réponse de Alexa Morphy, Guest Services Manager. le 20 avr. 2024
We want to thank you for taking the time to share this review! We are very glad to know you were pleased with your stay. We look forward to hosting your stay once again and continuing to meet your expectations. Thank you for choosing The Southernmost Beach Resort!

10/10 Excellent

Tricia Lyn

Voyage en groupe, Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Loved it here! Pool and bars and the views are amazing. Close to duval st. Great stay , will definitely be back
Séjour de 4 nuits en avril 2024
Réponse de Alexa Morphy, Guest Services Manager. le 20 avr. 2024
We want to thank you for taking the time to share this review! We are very glad to know you were pleased with your stay. We look forward to hosting your stay once again and continuing to meet your expectations. Thank you for choosing The Southernmost Beach Resort!

10/10 Excellent

Julie

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Our room was very clean and comfortable. The staff were very pleasant and helpful.
Séjour de 2 nuits en avril 2024
Réponse de Alexa Morphy, Guest Services Manager. le 19 avr. 2024
We want to thank you for taking the time to share this review! We are very glad to know you were pleased with your stay. We look forward to hosting your stay once again and continuing to meet your expectations. Thank you for choosing The Southernmost Beach Resort!

8/10 Bien

Richard

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 4 nuits en avril 2024
Réponse de Alexa Morphy, Guest Services Manager. le 20 avr. 2024
We want to thank you for taking the time to rate your recent stay with us. We are very glad to know you were pleased with your stay. We look forward to hosting your stay once again and continuing to meet your expectations. Thank you for choosing The Southernmost Beach Resort!

10/10 Excellent

Roseanne

Voyage en couple
Les points forts : Propreté et personnel et service
It’s a very convenient property. The room we had was very comfortable.
Séjour de 5 nuits en avril 2024
Réponse de Alexa Morphy, Guest Services Manager. le 19 avr. 2024
We want to thank you for taking the time to share this review! We are very glad to know you were pleased with your stay. We look forward to hosting your stay once again and continuing to meet your expectations. Thank you for choosing The Southernmost Beach Resort!

10/10 Excellent

Anurag, Jersey City

Voyage en famille avec de jeunes enfants, Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Amazing location, right on Duval St. The amenities are great with 3 pools and plethora of activities.
Séjour de 4 nuits en avril 2024
Réponse de Tim le 19 avr. 2024
Thank you for sharing your five-star experience. Pleased to hear you enjoyed our activities. Conch Blowing at Pineapple is a crowd-pleaser.

8/10 Bien

Eugene

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great location and wonderful time on the property. Front desk seemed unorganized at times which caused confusion with checking. System was down so had to write credit card info on a piece of paper. Not something I would generally be ok with
Réponse de Tim le 19 avr. 2024
Thank you for sharing your experience. Pleased to hear you had a wonderful time. We appreciate your patience during the outage, however, we are now back online.

8/10 Bien

Michael

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 4 nuits en avril 2024
Réponse de Alexa Morphy, Guest Services Manager. le 19 avr. 2024
We want to thank you for taking the time to rate your recent stay with us. We are very glad to know you were pleased with your stay. We look forward to hosting your stay once again and continuing to meet your expectations. Thank you for choosing The Southernmost Beach Resort!

10/10 Excellent

Stephanie

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The resort was great! Location was perfect and super convienent. Had a taste of everything there from location, to beach, to great pools, food and drinks. Would definitley stay there again!
Séjour de 5 nuits en avril 2024
Réponse de Tim le 18 avr. 2024
Thank you for sharing your experience.

10/10 Excellent

Kristen

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Loved the location and staff!!
Séjour de 4 nuits en avril 2024
Réponse de Tim le 18 avr. 2024
Thank you for sharing your experience.

10/10 Excellent

paul

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Good location, walkable to all main areas but not in the middle of noisy area. Clean rooms and general facilities. Staff were helpful and pools, bar and beach bar all good.
Séjour de 3 nuits en avril 2024
Réponse de Tim le 18 avr. 2024
Thank you for sharing your experience.

8/10 Bien

Andre, Laval

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very nice hotel. Somewhat pricey though. $42 parking per day.
Séjour de 3 nuits en avril 2024
Réponse de Tim le 18 avr. 2024
Thank you for sharing your experience.

10/10 Excellent

GERALD

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Parking in town was terrible
Séjour de 4 nuits en avril 2024
Réponse de Tim le 17 avr. 2024
Thank you for sharing your experience.

6/10 Satisfaisant

Kerry

Les points forts : Personnel et service
The “ beach “ not really a beach with so much to see and do in Keywest paying for the resort isn’t worth the extra cost
Séjour de 2 nuits en avril 2024
Réponse de Tim le 15 avr. 2024
Thank you for sharing your experience. We are sorry to hear you did not enjoy your time with us. Please know we take your feedback vey seriously and have shared your concerns with our team.

10/10 Excellent

Leah

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Beautiful property on the beach within walking distance of Duvall Street.
Séjour de 2 nuits en avril 2024
Réponse de Ann Marie le 13 avr. 2024
The team and I are so appreciative that you took the time to share your kind words regarding your recent stay with us at Southernmost Beach Resort Key West. We strive to provide all of our guests with an unforgettable experience and I am delighted to have accomplished that objective during your stay. We are thrilled you enjoyed your visit with us and hope to welcome you back for another great stay soon!

8/10 Bien

Amy

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Overall, it was great. Clean, and great location. Oversold the 'beach access' since it was not swimable/walkable.
Séjour de 4 nuits en avril 2024
Réponse de Alexa Morphy, Guest Services Manager. le 14 avr. 2024
We want to thank you for taking the time to share your feedback with us. Your comments will be shared with the concerned department to be addressed. We are very glad to know you were pleased with your stay. We look forward to hosting your stay once again and continuing to meet your expectations. Thank you for choosing The Southernmost Beach Resort!

8/10 Bien

Mike

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Wasn't crazy about the roosters waking me up at 5am every morning.
Séjour de 4 nuits en avril 2024
Réponse de Alexa Morphy, Guest Services Manager. le 12 avr. 2024
We want to thank you for taking the time to share your feedback with us. Your comments will be shared with the concerned department to be addressed. We are very glad to know you were pleased with your stay. We look forward to hosting your stay once again and continuing to meet your expectations. Thank you for choosing The Southernmost Beach Resort!

6/10 Satisfaisant

Christine, Glendale

Voyage en couple
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Overall, we felt the property was just okay. There was a system outage while we were there, forcing us to pay in cash for any food or drink (which wasn’t told to us until the bill was due). Kind of important when you don’t travel with a lot of cash on you. The room was clean. Just nothing over the top. We also didn’t receive any of the Expedia extras we were promised at registration because of the outage. We tried to go back to the front discuss but the line was long and not worth to the hassle. All in all, the resort was okay. But we didn’t end up spending a lot of time there for several reasons.
Séjour de 2 nuits en avril 2024
Réponse de Alexa Morphy, Guest Services Manager. le 12 avr. 2024
Thank you for sharing your detailed feedback with us, it is very appreciated. We strive to provide all our guests with an unforgettable experience, and I apologize that we seemed to have failed that objective during your stay this time. We are continually looking to improve our guest experience and take our guests feedback very seriously. Your comments have been shared with the concerned departments to address the situations you have encountered. Looking forward to welcoming you back. Thank you for choosing The Southernmost Beach Resort!