Avis
7,4
Bien
7,6/10
Propreté
8,2/10
Personnel et service
6,4/10
Équipements
7,2/10
Infrastructures et conditions de l’hébergement
7,0/10
Écoresponsabilité
Avis
29 août 2023
Séjour de 1 nuit en août 2023
Réponse de Manager le 1 sept. 2023
Hello lyne,Thank you for sharing your rating of our Hotel. The biggest compliment we can receive is to earn your business again so please consider us on your next trip.
4/10 Médiocre
lise, Saint Sauveur
29 juil. 2023
Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
lise
Séjour de 1 nuit en juillet 2023
Réponse de Manager le 30 juil. 2023
Hello lise,Your comments are important to us as we continuously seek ways to improve upon the guest experience in our hotel. We thank you for the feedback regarding our hotel. Every guest experience is extremely important to us. We value your feedback and thank you for your business.
4/10 Médiocre
eric
Voyage en famille
30 juil. 2022
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
eric
Séjour de 2 nuits en juillet 2022
Réponse de Fenil Shah le 1 août 2022
Dear Eric,
We would like to sincerely apologize to you for the inconvenience that we may have caused you during your stay. We realize that our services were not up to the mark. We could have done better in serving you.
Sincerely,
Fenil Shah
GM
Quality Inn
8437740222
10/10 Excellent
Joanne
6 févr. 2022
Les points forts : Propreté
Joanne
Séjour de 1 nuit en février 2022
Réponse de Gm le 10 févr. 2022
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.
Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!
Sincerely,
fenil shah
8/10 Bien
Virginie
23 juil. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Virginie
Séjour de 1 nuit en juillet 2019
8/10 Bien
Voyageur vérifié
Voyage en couple
27 mai 2019
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 1 nuit en mai 2019
8/10 Bien
Rejean, montreal
5 févr. 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Près de la 95
Rejean
Séjour de 1 nuit en février 2018
8/10 Bien
Elisabeth, Victoriaville
12 août 2015
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Bien rapport qualité/prix et près de la 95
Elisabeth
6/10 Satisfaisant
Voyageur vérifié
8 janv. 2014
Voyageur vérifié
8/10 Bien
paquet g., quebec
9 avr. 2013
Les points forts : Propreté, personnel et service, confort de la chambre
pres de l'autoroute
paquet g.
4/10 Médiocre
Mark
18 avr. 2024
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Mark
Séjour de 1 nuit en avril 2024
Réponse de Manager le 19 avr. 2024
Hello Mark, We apologize for any inconvenience you experienced. We value all feedback and will address this matter appropriately to ensure a pleasant experience for all our guests. Thank you for bringing this to our attention.
6/10 Satisfaisant
Mark
Voyage en famille
10 avr. 2024
Les points forts : Personnel et service
Les points faibles : Équipements
Mark
Séjour de 1 nuit en avril 2024
Réponse de Manager le 11 avr. 2024
Hello Mark, We appreciate your feedback on your recent stay. It's important for us to know all aspects of our guests' experience. Should you wish to discuss your stay further, please feel free to reach out to our management team. Thank you for staying with us.
2/10 Horrible
Daniel
5 avr. 2024
Les points faibles : Personnel et service
Daniel
Séjour de 1 nuit en mars 2024
Réponse de Manager le 9 avr. 2024
Hello Daniel, I'm sorry to hear about your experience. Please feel free to contact our management team directly to address your concerns further.
4/10 Médiocre
Jean
Voyage en couple
27 mars 2024
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Jean
Séjour de 1 nuit en mars 2024
Réponse de Manager le 29 mars 2024
Hello Jean, We appreciate your feedback and regret to hear about your experience. Our team will review your comments for future improvements. Guest satisfaction is our priority, and we hope you consider reaching out to management directly with any further concerns.
6/10 Satisfaisant
Regina
Voyage en couple
24 mars 2024
Regina
Séjour de 1 nuit en mars 2024
Réponse de Manager le 27 mars 2024
Hello Regina, We regret to hear about the noise disturbance you experienced in our parking lot. Your feedback is valuable for our continuous improvement efforts. We recommend reaching out to management directly for any specific concerns or future assistance needed.
8/10 Bien
Charles
16 mars 2024
Charles
Séjour de 1 nuit en mars 2024
Réponse de Niel le 17 mars 2024
Dear Charles,Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your stay. Our goal is always to exceed your expectations! If there's anything we can help you with during your next visit, please don't hesitate to let us know. Sincerely, Fenil ShahGM
10/10 Excellent
craig, Reno
12 mars 2024
craig
Séjour de 1 nuit en mars 2024
Réponse de Manager le 3 avr. 2024
Hello craig,Thank you for sharing the wonderful rating about your experience here with us. We are happy to see your stay was pleasant, and we hope to have the pleasure of hosting you again soon.
2/10 Horrible
Julio
4 mars 2024
Les points forts : Propreté et personnel et service
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
Julio
Séjour de 1 nuit en mars 2024
Réponse de Manager le 6 mars 2024
Hello Julio, We apologize for any concerns you may have regarding your recent stay. Guest safety is our top priority, and we encourage you to reach out to our management team directly to further discuss your experience. Your feedback is valuable to us as we continually strive to make improvements and ensure all guests have a comfortable and secure stay.
6/10 Satisfaisant
Kenan
Voyage en couple
24 févr. 2024
Les points forts : Personnel et service
Les points faibles : Propreté
Kenan
Séjour de 1 nuit en février 2024
Réponse de Manager le 24 févr. 2024
Hello Kenan,We appreciate your feedback and will take it into consideration for future improvements. Thank you for staying with us.
10/10 Excellent
Robert
Voyage en famille
22 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Robert
Séjour de 1 nuit en février 2024
Réponse de Manager le 24 févr. 2024
Hello Robert,We appreciate your feedback and are glad you found our hotel convenient for your travels. Your satisfaction is important to us, and we hope to welcome you back in the future.
8/10 Bien
Helen, catonsville
18 févr. 2024
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Helen
Séjour de 1 nuit en février 2024
Réponse de Manager le 21 févr. 2024
Hello Helen, We appreciate your recent stay at our hotel. If you have any specific feedback, we encourage you to kindly reach out to us directly. We value your experience and look forward to welcoming you back in the future.
8/10 Bien
Michael
25 janv. 2024
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Michael
Séjour de 1 nuit en janvier 2024
Réponse de Manager le 27 janv. 2024
Hello Michael,Thank you for choosing our hotel for your recent stay. We appreciate your rating and hope you had a pleasant experience. If you have any specific feedback or suggestions that you would like to share, please don't hesitate to reach out to us. We value your input and would love to hear from you.
10/10 Excellent
George
Voyage en famille
19 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great Stardard Hotel for the price.
George
Séjour de 1 nuit en janvier 2024
Réponse de Manager le 20 janv. 2024
Hello George,Thank you for taking the time to share your positive experience during your stay at our Quality Inn. We are delighted to hear that the cleanliness, hot water, comfortable bed, and excellent TV and breakfast options met your expectations. We appreciate your loyalty in choosing to stay with us again and we look forward to welcoming you back on your next visit.
10/10 Excellent
Mark
Voyage en couple
9 janv. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Mark
Séjour de 1 nuit en janvier 2024
Réponse de Niel le 10 janv. 2024
Dear Mark,Thank you for taking the time to share your positive experience with us! We are thrilled to hear that your stay and that we were able to provide a memorable experience. We hope to have the pleasure of serving you again soon!Kind Regards,Fenil ShahGMQUALITY INN
2/10 Horrible
Michael
8 janv. 2024
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Run away…Do not stay here!!!
Michael
Séjour de 1 nuit en janvier 2024
Réponse de Niel le 10 janv. 2024
Dear Michael,I'm sorry that you were not satisfied with the service that you received. We would like to offer our sincere apologies and would like to make it up to you in any way that we can.If there is anything that we can do to improve your experience, please do not hesitate to let us know. We hope that you will give us another chance in the future.Kind Regards,Fenil ShahGMQUALITY INN
6/10 Satisfaisant
Catherine
Voyage en famille
8 janv. 2024
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Catherine
Séjour de 1 nuit en janvier 2024
Réponse de Manager le 10 janv. 2024
Hello Catherine, We apologize for any inconvenience you experienced with our cleaning staff. We appreciate your feedback and will address this issue with the team. We are glad to hear that our front desk staff was helpful and professional during your stay, and that you enjoyed our dog-friendly policy. We hope to welcome you back in the future for a more satisfactory experience.
10/10 Excellent
brent
Voyage en famille
4 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
brent
Séjour de 1 nuit en janvier 2024
Réponse de Manager le 9 janv. 2024
Hello brent,Thank you for choosing our hotel for your stay. We are thrilled to hear that you had a wonderful experience with us. We hope you enjoyed our facilities and had a comfortable stay. Please feel free to reach out to us if you have any further feedback or suggestions. We look forward to welcoming you back in the future.
4/10 Médiocre
Voyageur vérifié
Voyage en famille
3 janv. 2024
Les points faibles : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Just ok
Voyageur vérifié
Séjour de 1 nuit en janvier 2024
Réponse de Manager le 10 janv. 2024
Dear Guest, Thank you for choosing our hotel for your stay. We appreciate your feedback and apologize for any inconvenience caused. We're sorry to hear about the issue with your non-smoking room and assure you that we take cleanliness seriously. Your comments regarding breakfast are noted and will be shared with our team for improvement. We value your feedback and hope to welcome you back for a better experience in the future.
10/10 Excellent
Susan
Voyage en famille
26 déc. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Susan
Séjour de 1 nuit en décembre 2023
Réponse de Manager le 1 févr. 2024
Hello Susan,Thank you for being our guest. We are thrilled to hear that you had a perfect experience with us. If you have any further feedback or if there is anything else we can assist you with, please feel free to reach out to us. We hope to welcome you back soon for another exceptional stay!
10/10 Excellent
Cedeirdre
Voyage en couple
22 déc. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Cedeirdre
Séjour de 1 nuit en décembre 2023
Réponse de Niel le 22 déc. 2023
Dear Cedeirdre,Thank you for taking the time to share your positive experience with us! We are thrilled to hear that your stay and that we were able to provide a memorable experience. We hope to have the pleasure of serving you again soon!Kind Regards,Fenil ShahGMQUALITY INN
10/10 Excellent
Michael
17 déc. 2023
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Michael
Séjour de 1 nuit en décembre 2023
Réponse de Manager le 19 déc. 2023
Hello Michael,Thank you for choosing our hotel for your recent stay. We are delighted to hear that you had a wonderful experience with us. It was our pleasure to provide you with excellent service and accommodations. We look forward to welcoming you back on your next visit.
8/10 Bien
Julia
Voyage en famille
2 déc. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Julia
Séjour de 1 nuit en novembre 2023
Réponse de Manager le 5 déc. 2023
Hello Julia,Thank you for choosing our hotel for your recent stay. We're glad to hear that your stay was simple and hassle-free. Should you have any suggestions for future improvements, please do not hesitate to reach out to our management team. We appreciate your feedback and hope to have the opportunity to welcome you back in the future for an even better experience.
8/10 Bien
Courtier
26 nov. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Courtier
Séjour de 1 nuit en novembre 2023
Réponse de Manager le 17 déc. 2023
Hello Courtier,Thank you for choosing our hotel for your stay. We are glad to hear that you had a positive experience with us. If you have any further feedback or suggestions, please feel free to reach out to us directly. We appreciate your business and hope to welcome you back in the future.
8/10 Bien
Robert
25 nov. 2023
Robert
Séjour de 1 nuit en novembre 2023
Réponse de Manager le 16 déc. 2023
Hello Robert,Thank you for choosing our hotel for your stay! We are delighted to hear that you had a positive experience with us. If you have any additional feedback or suggestions, please feel free to reach out to us directly. We appreciate your support and hope to welcome you back in the future.
10/10 Excellent
Rosemarie
25 nov. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Rosemarie
Séjour de 1 nuit en novembre 2023
Réponse de Manager le 28 nov. 2023
Hello Rosemarie,Thank you for sharing how you have enjoyed our hotels affordability and to know our location worked well for your plans. We are incredibly happy to learn that your stay was so great, and we hope to see you again.
8/10 Bien
Haley
24 nov. 2023
Haley
Séjour de 1 nuit en novembre 2023
Réponse de Manager le 16 déc. 2023
Hello Haley, We appreciate you choosing our hotel for your stay. If there's anything specific you would like to share about your experience, we encourage you to reach out to us directly. We value your feedback and would love to address any concerns you may have. We hope to welcome you back in the future for an even better stay.
6/10 Satisfaisant
Gordon
18 nov. 2023
Les points faibles : Confort de la chambre
Horrible beds
Gordon
Séjour de 1 nuit en novembre 2023
Réponse de Manager le 19 nov. 2023
Hello Gordon,Thank you for sharing your feedback with us. We appreciate your compliments about our soft pillows. We understand that bed comfort is subjective and apologize if it did not meet your expectations. We value your input and will take it into consideration for future improvements.
8/10 Bien
sonya
Voyage en famille, Voyage d’affaires
3 nov. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
sonya
Séjour de 2 nuits en octobre 2023
Réponse de Manager le 5 nov. 2023
Hello sonya,Thank you for choosing our hotel for your recent stay. We appreciate your feedback and are glad to hear that we were able to meet your needs. We hope to welcome you back in the future for another positive experience.
10/10 Excellent
Joe
1 nov. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Joe
Séjour de 1 nuit en août 2023
Réponse de Manager le 4 nov. 2023
Hello Joe,Thank you for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a fantastic stay at our hotel. We strive to provide exceptional service and a comfortable experience for all our guests. We appreciate your kind words and hope to welcome you back in the future for another exceptional stay.
10/10 Excellent
jennifer
28 oct. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Good nights rest
jennifer
Séjour de 1 nuit en octobre 2023
Réponse de Niel le 28 oct. 2023
Dear Jennifer,Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your stay. Our goal is always to exceed your expectations! If there's anything we can help you with during your next visit, please don't hesitate to let us know. Sincerely, Fenil Shah GM QUALITY INN
6/10 Satisfaisant
kimberley
Voyage en couple
22 oct. 2023
Les points faibles : Infrastructures et conditions de l’hébergement
kimberley
Séjour de 1 nuit en octobre 2023
Réponse de Manager le 25 oct. 2023
Hello kimberley, Thank you for bringing these issues to our attention. Please rest assured that we will address them promptly to improve your future experience.
10/10 Excellent
Karen
19 oct. 2023
Karen
Séjour de 1 nuit en octobre 2023
Réponse de Manager le 9 nov. 2023
Hello Karen,We appreciate your positive feedback about your recent stay with us. It is great to hear that you had such a wonderful experience. We hope to welcome you back again in the future for another exceptional stay.
4/10 Médiocre
Martha
9 oct. 2023
Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Martha
Séjour de 2 nuits en octobre 2023
Réponse de Manager le 13 oct. 2023
Hello Martha, We are continuously improving upon our services and accommodations and would like to invite you to stay with us again on your next visit to the area.
10/10 Excellent
William
Voyage d’affaires
27 sept. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
William
Séjour de 1 nuit en septembre 2023
Réponse de Manager le 28 sept. 2023
Hello William,Thank you for taking the time to give us your feedback, we thank you for your insights regarding your experience. Your ratings are appreciated, and we hope to have you back again during your next visit to the area.
8/10 Bien
MARY ANN, Alexandria
26 sept. 2023
MARY ANN
Séjour de 1 nuit en septembre 2023
Réponse de Manager le 18 oct. 2023
Hello MARY ANN,Thank you for your positive review! We appreciate your feedback and look forward to welcoming you back soon.
8/10 Bien
Carolyn
15 sept. 2023
Carolyn
Séjour de 2 nuits en septembre 2023
Réponse de Manager le 7 oct. 2023
Hello Carolyn,It was our privilege to earn your business and we hope to host you again on your next trip.
6/10 Satisfaisant
Lauren
Voyage en famille
4 sept. 2023
Les points faibles : Infrastructures et conditions de l’hébergement
Place to sleep fo if you aren't picky
Lauren
Séjour de 1 nuit en septembre 2023
Réponse de Manager le 4 sept. 2023
Hello Lauren,On behalf of our entire staff, we thank you for choosing our hotel and appreciate what you have shared regarding our bed and your comments about our area. I hope that we will impress you with exemplary service during future visits.
8/10 Bien
Brian
Voyage en famille avec de jeunes enfants
3 sept. 2023
Les points forts : Personnel et service
Brian
Séjour de 1 nuit en août 2023
Réponse de Manager le 4 sept. 2023
Hello Brian,Guest satisfaction is top priority at our hotel; for that reason we truly appreciate your comments regarding our staff and breakfast. We hope that you will return as it is our ongoing goal to surpass expectations of service and accommodations.
2/10 Horrible
Mercedes
Voyage en famille
30 août 2023
Les points forts : Personnel et service
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Mercedes
Séjour de 1 nuit en août 2023
Réponse de Manager le 1 sept. 2023
Hello Mercedes, Thank you for taking the time to write this review and share your experience. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with a safe and enjoyable experience is of extreme importance to us. Thank you for alerting us to a potential pest problem. We are investigating and treating to make sure that this is an isolated incident. I assure you that we have strict guidelines we follow, and cleanliness issues are very important to us and are being addressed immediately with our staff. We are always looking for ways to improve upon the guest experience even with limited staffing. We are working hard to improve our provided services and hope you will return to experience them with a future stay.
6/10 Satisfaisant
Joe
Voyage d’affaires
29 août 2023
Les points forts : Personnel et service
Les points faibles : Propreté
🤔😏😬
Joe
Séjour de 1 nuit en août 2023
Réponse de Manager le 30 août 2023
Hello Joe, I sincerely apologize for your experience; this is not the impression we want to leave our valued guests with. Thank you for bringing to our attention the odor in your room, with your feedback we can deep clean and return the freshness of our accommodations. We are sorry there was not a solution during your stay. We hope you will give us another chance to provide you with a superior experience the next time your travels bring you back to the area.