Les notes se basent sur un nombre total de 91 avis vérifiés

3,7 sur 5
Recommandé par 93 % des clients
3,9 Propreté de la chambre
4,0 Services et personnel
3,5 Confort de la chambre
3,7 Conditions de l'hôtel
Avis Expedia vérifiés
4 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié

Lindo hotel

Publié le 1 janv. 2017
Es un lindo hotel que está cercano a la zona centrica de Florencia y a la estación Santa Maria Novella. Buena ubicación para manejarse a pie.
4 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié de milano

Publié le 21 nov. 2016
albergo grazioso, si puo' raggiungere il centro e la stazionein pochi minuti a piedi.personale sempre gentile e disponibile
1 sur 5
par un voyageur vérifié de Edmonton, Alberta

BED BUGS. Please check your rooms before sleeping!

Publié le 4 oct. 2016 sur Hotels
We had booked 4 nights (September 28th-October 2nd, 2016) and when we got there the receptionist was very nice and showed us a map with descriptions of everywhere that was very helpful. She then took us to our room (#209). That night as we were getting into bed we noticed a bed bug crawling on the curtains and 3 on the walls next to the bed. We also saw signs of bed bugs under the strip of wall paper. We packed up and told the night receptionist who showed us a plug in bug deterrent for mosquitoes (he also spoke no English so we had trouble communicating). We left the hotel with a note saying we wanted a refund and that we were staying elsewhere. We got a full refund with no hassle after coming back two days later, as we were booked to be out of Florence the entire day. The employee said they inspected the other rooms and found no bed bugs, but they closed the room we stayed in and called the exterminator. Whether or not that is true is unknown. Please inspect your rooms thoroughly!
5 sur 5
par Micah de Nashville, TN

Awesome hotel and service!

Publié le 22 août 2016 sur Hotels
The hotel was located very close to the SMN train station. It was convenient to the bus stop and within walking distance of many attractions. The hotel staff was exceptionally friendly and very helpful- they helped us with train tickets, directions, etc. and they let us keep our bags there after check out since we were touring more that day. The room was spacious (we had a triple room) and it had an incredible view of the city. Everything was very clean. The breakfast buffet was nice to have in the morning since Italian breakfast is usually just a cornetto. They have cereal, fruit, yogurt, cheese and meat, cornetti, and more. Overall we were very pleased with our stay at Hotel Andrea and we would come back again to stay there when we visit Florence again.
1 sur 5
par un voyageur vérifié

terrible / terribile esperienza

Publié le 29 juin 2016 sur Hotels
terrible hotel/bruttissimo hotel, terrible room/piccola stanza, the bath was small like a storage room or wardrobe/il bagno era grande come un armadio (non si stava neppure seduti sul water) !!!! It's crazy/è impossibile pensare che si possa avere una camera in queste condizioni !!!
5 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié

Publié le 14 mai 2016
Nice, very helpful and very friendly service team. The room was nice and clean (with the obligatory view over the city). Everything important is nearby.
4 sur 5
Recommandé
pour Couples
par un voyageur vérifié de bordeaux

Publié le 30 juil. 2015
Les + : calme, déco ancienne
Les - : c'est au 4 ème étage. L'ascenseur est vieillot
Situation : a 15min à pied du duomo et de la piazza delle signora
hote accueillant, chambre confortable, proche du centre à pied.
1 sur 5
par un voyageur vérifié

pensavo di passare un bel fine settimana

Publié le 26 juin 2015
Les + : Nulla
Non ci sono insegne, situato al 3 piano ,per le scale abbiamo notato di tutto da stendini vecchi a sedie vecchie. Arrivati ci hanno mandato al piano superiore e ci hanno dato una camera che era occupata, scendi ,racconta cosa hai trovato prendi le chiavi di un'altra camera e torna al piano superiore naturalmente a piedi ascensore rotto. Aperta la camera mi sono trovato in uno sgabuzzino credo 3 metri x2,5 metri ,tra il letto matrimoniale e i muri un passaggio di circa 50 centimetri, buia, con una piccola finestra. Sono sceso ho parlato con l'addetto alla reception il quale mi ha detto " ma lei ha prenotato una camera economi . Forse gli ho risposto, ma comunque quella che lei mi ha dato non è quelle chi si vede in foto su internet. In conclusione ho lasciato l'albergo e sono andato via .
3 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié

Hotel charmant mais choisir vue sur rue

Publié le 23 juin 2015
Hotel charmant au personnel fort sympathique, accueillant et à l'écoute... mais éviter les chambres qui donnent sur la cour. Situé à 10-15 min à pied de la gare ou la navette de l'Aeroport vous dépose. 10-15 minute du centre ville et des musées. Très bien situé dans quartier calme. Les chambres ont beaucoup de charme et petit dejeuner - buffet sommaire mais suffisant. Point négatif, les matelas étaient de mauvaise qualité (mal au dos après 2 nuits) et nous avions choisi une chambre coté cour pour la tranquillité mais ce fut une erreur puisque les chambres coté cour donnent toutes sur les systèmes de ventilation et donc bruit de ventilateur sourd en continue. L'hotel nous a proposé de changer de chambre mais pour un supplément (10 euro/nuit car vue sur rue et sur la ville) que nous avons refusé. C'est supportable mais regrettable. Ne pas choisir les chambres de cour pour la tranquillité mais pour le cout. Bon rapport Qualité prix pour cet hotel.
3 sur 5
par un voyageur vérifié

Ce voyageur n'a laissé qu'une note Publié le 3 juin 2015 sur Hotels