Avis
8,0
Très bien
8,0/10
Propreté
8,4/10
Personnel et service
8,0/10
Équipements
7,6/10
Infrastructures et conditions de l’hébergement
8,6/10
Écoresponsabilité
Avis
21 janv. 2024
Les points forts : Confort de la chambre
Séjour de 1 nuit en janvier 2024
Réponse de Radini Diniqa le 25 janv. 2024
Bula Vinaka Pascal,Thank you kindly for staying with us and taking your time for reviewing us as only through this we can better and improve our services and facilities. Kind Regards, Hotel Management.
8/10 Bien
Voyageur vérifié
29 mai 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Chambre correcte.
Voyageur vérifié
Séjour de 1 nuit en mai 2019
Réponse de Tim le 29 mai 2019
Bula and thank you for posting your review. I was pleased to see that you enjoyed your stay.
I agree that booking a Sea view room would provide a much better option as the views are very nice over Lami Bay.
Thanks and kind regards
8/10 Bien
Nathalie
12 mai 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Nathalie
Séjour de 2 nuits en avril 2019
Réponse de Tim le 13 mai 2019
Bula Nathalie,
Thanks for posting your very positive review and I was very pleased to see that you enjoyed your stay and that the facilities were clean. It is also always good to see that our staff were welcoming and friendly.
Please enjoy the rest of your visit to Fiji.
Vinaka and kind regards
8/10 Bien
Voyageur vérifié
4 févr. 2016
Les points forts : Propreté, personnel et service, confort de la chambre
Voyageur vérifié
Réponse de Renato Gualberto le 8 févr. 2016
Bonjour,
And thank you for your review.
We are glad to hear that you enjoyed staying with us and we hope to welcome you back soon.
Cordialement.
Renato Gualberto
8/10 Bien
pascal, france
6 janv. 2015
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour ok
pascal
8/10 Bien
xavier, nouvelle caledonie
20 avr. 2014
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
très bon hotel, très confortable
xavier
8/10 Bien
laurent
26 nov. 2012
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
laurent
8/10 Bien
rony
19 juin 2012
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
rony
8/10 Bien
letort
1 juin 2012
Les points faibles : Confort de la chambre
letort
10/10 Excellent
Sami
22 avr. 2024
Sami
Séjour de 2 nuits en avril 2024
Réponse de Radini Diniqa le 22 avr. 2024
Bula Vinaka Sami,Thank you so much for taking the time to leave us feedback and humbled for rating us so highly.We're truly happy to hear that the team were welcoming and that your stay went well. We do hope to see you again until then do take care & VINAKA VAKALEVU. Warm Regards, Radini Diniqa, Asst, Reservations Manager.
10/10 Excellent
Evelyn
Voyage d’affaires
16 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Evelyn
Séjour de 2 nuits en avril 2024
Réponse de Radini Diniqa le 17 avr. 2024
Bula Vinaka Evelyn,We are humbled by your kind feedback and appreciate you taking the time to share your rating & comments with us. The hotel is situated in a unique and beautiful location, away from the hustle and bustle of the city, surrounded with magnificent bay views. We hope to see you back again in the future. Kind Regards, Radini Diniqa, Asst. Reservations Manager
10/10 Excellent
Petra
Voyage en couple
31 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Petra
Séjour de 1 nuit en mars 2024
Réponse de Radini Diniqa le 1 avr. 2024
Bula Vinaka Petra,Thank you for your review and for choosing our hotel. We are truly happy that you had enjoyed your stay and looking forward to having you stay with us again. Kind Regards, Radini Diniqa, Asst. Reservations Manager
10/10 Excellent
Zen
29 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Zen
Séjour de 2 nuits en mars 2024
Réponse de Radini Diniqa le 1 avr. 2024
Bula Vinaka Zen,Thank you for your review and for choosing our hotel. We are truly happy that you had enjoyed your stay and looking forward to having you stay with us again. Kind Regards, Radini Diniqa, Asst. Reservations Manager
10/10 Excellent
Noa
15 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Noa
Séjour de 4 nuits en mars 2024
Réponse de Radini Diniqa le 20 mars 2024
Bula Vinaka Noa,Thank you for your review and for choosing our hotel. We are truly happy that you had enjoyed your stay and looking forward to having you stay with us again. Kind Regards, Radini Diniqa, Asst. Reservations Manager
10/10 Excellent
Kamoe
8 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Kamoe
Séjour de 3 nuits en mars 2024
Réponse de Radini Diniqa le 8 mars 2024
Bula Vinaka Kamoe,Thank you so kindly for your comments and rating us so highly. We are truly happy to know that you had a lovely stay with us. Thank you so much for choosing Novotel Suva and we hope to see you back, until then take care. Kind Regards, Radini Diniqa, Asst. Reservations Manager
4/10 Médiocre
Christine
1 mars 2024
Christine
Séjour de 1 nuit en février 2024
Réponse de Radini Diniqa le 21 mars 2024
Bula Vinaka Christine,Thank you kindly for staying with us.Thank you for posting a review and we’re sorry to hear that your experience was not up to standards. We would like the opportunity to talk and investigate your feedback further.Kind Regards, Radini Diniqa, Assistant Reservations Manager
10/10 Excellent
Krystle
29 févr. 2024
Krystle
Séjour de 1 nuit en février 2024
Réponse de Radini Diniqa le 21 mars 2024
Bula Vinaka Krystle,Thank you for your review and for choosing our hotel. We are truly happy that you had enjoyed your stay and looking forward to having you stay with us again. Kind Regards, Radini Diniqa, Asst. Reservations Manager
8/10 Bien
Pratap
Voyage d’affaires
20 févr. 2024
Les points forts : Personnel et service
Pratap
Séjour de 5 nuits en février 2024
Réponse de Radini Diniqa le 22 févr. 2024
Bula Vinaka Mr. Pratap Singh,Thank you so much for taking the time to leave us feedback. We have shared your comment with our team.Kind Regards,
4/10 Médiocre
Edwin
25 janv. 2024
Edwin
Séjour de 1 nuit en janvier 2024
Réponse de Radini Diniqa le 25 janv. 2024
Bula vinaka Edwin,It is with great disappointment to read that you according to your description you did not enjoy your stay and had different memories. We have had a great response to the fresh new look and feel of the renovated part of the hotel and we still have fantastic re-openings planned for this year, which includes a complete refurbishment of the Nadi wing rooms, new outdoor furniture for all rooms, new pool furniture and a new look for the interior of the lobby and restaurant in conjunction with a full breakfast buffet set up that will enable us to offer a variety of hot dishes on the buffet for your to enjoy the way you like your breakfast. I am terribly sorry this stay didn’t live up to your expectations. Vinaka & best regards,Mareile Jerosch-HoehnGeneral Manager
10/10 Excellent
Freddy
27 déc. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Freddy
Séjour de 6 nuits en décembre 2023
Réponse de Radini Diniqa le 25 janv. 2024
Bula Vinaka Freddy,Thank you so kindly for your comments and rating us so highly. We are truly happy to know that you had a lovely stay with us. Thank you so much for choosing Novotel Suva and we hope to see you back, until then take care.Kind Regards, Radini Diniqa, Asst. Reservations Manager
10/10 Excellent
Asif
25 déc. 2023
Asif
Séjour de 1 nuit en décembre 2023
Réponse de Radini Diniqa le 25 janv. 2024
Bula Vinaka Asif,Thank you so kindly for your comments and rating us so highly. We are truly happy to know that you had a lovely stay with us. Thank you so much for choosing Novotel Suva and we hope to see you back, until then take care.Kind Regards, Radini Diniqa, Asst. Reservations Manager
8/10 Bien
Ramise
22 déc. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Ramise
Séjour de 3 nuits en décembre 2023
Réponse de Radini Diniqa le 25 janv. 2024
Bula Vinaka Freddy,Thank you kindly for staying with us and taking your time for reviewing us as only through this we can better and improve our services and facilitiesThank you so much for choosing Novotel Suva and we hope to see you back, until then take care.Kind Regards, Radini Diniqa, Asst. Reservations Manager
6/10 Satisfaisant
Sojung
21 déc. 2023
Les points forts : Équipements et infrastructures et conditions de l’hébergement
Sojung
Réponse de Radini Diniqa le 2 févr. 2024
Dear Sojung Kim, Thank you for sharing your experience from your stay with us. First & foremost, please accept our sincerest apologies for the unsatisfactory experience you had during your time with us. We have discussed this our respective team for 'better' thorough inspections even with our regular room fumigation conducted. Also, our sincere apologize that this was not resolved at the time.Therefore, we would like to offer a 1-night complimentary stay for yourself with us. Looking forward forward to your favorable reply.Vinaka & Kind Regards, Radini DiniqaAssistant Reservations Manager
4/10 Médiocre
JAMES, THOMASTOWN
18 déc. 2023
Les points faibles : Personnel et service
JAMES
Séjour de 2 nuits en décembre 2023
Réponse de Radini Diniqa le 22 déc. 2023
Dear James,Thank you kindly for staying with us and taking your time for reviewing us as only through this we can better and improve our services and facilities. We sincerely apologies that our facilities/services did not live up to your expectations. Kind Regards, Radini Diniqa, Asst. Reservations Manager
8/10 Bien
Kim
Voyage d’affaires
11 déc. 2023
Les points forts : Personnel et service et confort de la chambre
Kim
Séjour de 5 nuits en décembre 2023
Réponse de Radini Diniqa le 18 déc. 2023
Bula Vinaka Kim,Thank you for staying with us.We’re really grateful and appreciate you taking the time to share your rating & comments with us.We're truly happy to hear that the team were welcoming. The location of hotel takes you out from the city few minutes but we do pride ourselves of having one of the best scenery in Suva.The hotel does not provide airport shuttle but we do assist guests with arranging taxi to go to airport that costs FJD40 one-way.We do hope to see you again until then do take care & VINAKA VAKALEVU. Warm Regards, Radini Diniqa, Asst, Reservations Manager.
10/10 Excellent
Madhwari
Voyage en famille
8 déc. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Madhwari
Séjour de 6 nuits en novembre 2023
Réponse de Radini Diniqa le 18 déc. 2023
Bula Vinaka Madhwari,Thank you for your review and for choosing our hotel. We are truly happy to hear that the team were amazing with their service delivery and for rating us so highly. We certainly hope to see you back again.Kind Regards, Hotel Management
8/10 Bien
Navin
Voyage en groupe
7 déc. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Navin
Séjour de 4 nuits en novembre 2023
Réponse de Radini Diniqa le 18 déc. 2023
Bula Vinaka Navin,Thank you for choosing to stay with us and sharing your reviews and we are sorry that we didn't live up to your expectations. We have shared your comments with the team on how and where we can improve our services. Kind Regards, Hotel Management
10/10 Excellent
N J
27 nov. 2023
N J
Séjour de 3 nuits en novembre 2023
Réponse de Radini Diniqa le 18 déc. 2023
Bula Vinaka N J,Thank you for your review and for choosing our hotel. We are truly happy that you had enjoyed your stay and looking forward to having you stay with us again. Kind Regards, Radini Diniqa
10/10 Excellent
Shelley
17 nov. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Shelley
Séjour de 1 nuit en novembre 2023
Réponse de Radini Diniqa le 20 nov. 2023
Bula Vinaka Shelley,Thank you for your review and for choosing our hotel. We are truly happy that you had enjoyed your stay and looking forward to having you stay with us again. Kind Regards, Radini Diniqa, Asst. Reservations Manager
10/10 Excellent
Geoffrey
Voyage en famille
16 nov. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Geoffrey
Séjour de 4 nuits en novembre 2023
Réponse de Radini Diniqa le 20 nov. 2023
Bula Vinaka Geoffrey,Thank you for your review and for choosing our hotel. We are truly happy that you had enjoyed your stay and looking forward to having you stay with us again. Kind Regards, Radini Diniqa, Asst. Reservations Manager
10/10 Excellent
Bethel
8 nov. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Thank you Lami Bay Novotel for warm a
Bethel
Séjour de 3 nuits en novembre 2023
Réponse de Radini Diniqa le 9 nov. 2023
Bula Bethel,Thank you so kindly for your comments and rating us so highly. We are truly happy to know that you had a lovely stay with us. Thank you so much for choosing Novotel Suva and we hope to see you back, until then take care. Kind Regards, Radini Diniqa, Asst. Reservations Manager
10/10 Excellent
Voyageur vérifié
2 nov. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
Séjour de 1 nuit en octobre 2023
Réponse de Radini Diniqa le 3 nov. 2023
Bula Vinaka,Thank you so kindly for your comments and rating us so highly. We are truly happy to know that you had a lovely stay with us. Thank you so much for choosing Novotel Suva and we hope to see you back, until then take care. Kind Regards, Radini Diniqa, Asst. Reservations Manager
6/10 Satisfaisant
Lingam
Voyage en famille
30 oct. 2023
Lingam
Séjour de 4 nuits en octobre 2023
Réponse de Radini Diniqa le 1 nov. 2023
Dear Lingam,Thank you kindly for staying with us and taking your time for reviewing us as only through this we can better and improve our services and facilities. We sincerely apologies that our facilities/services did not live up to your expectations. We will strive to do better. Kind Regards, Hotel Management
8/10 Bien
Karl
Voyage d’affaires
22 oct. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Karl
Séjour de 6 nuits en octobre 2023
Réponse de Radini Diniqa le 23 oct. 2023
Bula Vinaka Karl,Thank you kindly for staying with us and for taking your time for sharing your feedback. Our sincere apologies that our facilities/services did not live up to your expectations. Kind Regards, Hotel Management
10/10 Excellent
Rajendra
20 oct. 2023
Rajendra
Séjour de 1 nuit en octobre 2023
Réponse de Radini Diniqa le 23 oct. 2023
Bula Vinaka Rajendra,Thank you so kindly for your comments and rating us so highly. We are truly happy to know that you had a lovely stay with us. Thank you so much for choosing Novotel Suva and we hope to see you back, until then take care. Kind Regards, Radini Diniqa, Asst. Reservations Manager
8/10 Bien
Prakash
19 oct. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Prakash
Séjour de 1 nuit en octobre 2023
Réponse de Radini Diniqa le 23 oct. 2023
Bula Vinaka Prakash,Thank you kindly for staying with us and for taking your time for sharing your feedback. Our sincere apologies that our facilities/services did not live up to your expectations. Kind Regards, Hotel Management
10/10 Excellent
ravikash r, san bruno
Voyage en famille
18 oct. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
ravikash r
Séjour de 2 nuits en octobre 2023
Réponse de Radini Diniqa le 23 oct. 2023
Bula Vinaka Ravikash,Thank you so kindly for your comments and rating us so highly. We are truly happy to know that you had a lovely stay with us. Thank you so much for choosing Novotel Suva and we hope to see you back, until then take care. Kind Regards, Radini Diniqa, Asst. Reservations Manager
8/10 Bien
Pritika
Voyage en couple
13 oct. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Pritika
Séjour de 3 nuits en octobre 2023
Réponse de Radini Diniqa le 16 oct. 2023
Bula Vinaka Pritika,Thank you for choosing to stay with us and sharing your reviews. We sincere apologies for the inconvenience you faced during your stay with hot water system. This has been shared with our Engineering team & hotel management for better efficient monitoring on facilities. . We do hope to see you again until then do take care & VINAKA VAKALEVU. Warm Regards, Radini Diniqa, Assistant Reservations Manager.
10/10 Excellent
madhu
2 oct. 2023
madhu
Séjour de 1 nuit en septembre 2023
Réponse de Radini Diniqa le 4 oct. 2023
Bula Vinaka Madhu,Thank you so much for taking the time to leave us feedback. It truly means so much to us to see that you enjoyed your stay. Thank you for staying with us and we do hope to welcome you back again. Kind Regards, Radini Diniqa, Asst. Reservations Manager
10/10 Excellent
Daniel
1 oct. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Daniel
Séjour de 1 nuit en septembre 2023
Réponse de Radini Diniqa le 3 oct. 2023
Bula Vinaka Daniel,Thank you for choosing us and for the incredible 5-star rating. We are truly humbled to see that you enjoyed your stay with us and do hope to welcome you back again. Vinaka Vakalevu & Kind Regards, Radini Diniqa, Asst. Reservations Manager
2/10 Horrible
Pranita
23 sept. 2023
Pranita
Séjour de 3 nuits en septembre 2023
Réponse de Radini Diniqa le 26 sept. 2023
Bula Vinaka Ms Pranita,Thank you for posting a review and we’re sorry to hear that your experience was not up to standards. We would like the opportunity to talk and investigate your feedback further.Feel free to contact General Manager, Mareile Jerosch-Hoehn on gm@novotelsuva.com.fj.Thank you once again for staying with us.Kind Regards,
10/10 Excellent
LILIAN
18 sept. 2023
LILIAN
Séjour de 2 nuits en septembre 2023
Réponse de Radini Diniqa le 21 sept. 2023
Bula Vinaka Lilian, Thank you for kind review and for rating us so highly. We are truly humbled and glad that your stay was an enjoyable one. We look forward to welcoming you back to the hotel in the near future. Kind Regards
6/10 Satisfaisant
Azim
Voyage en famille avec de jeunes enfants, Voyage en famille
11 sept. 2023
Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Azim
Séjour de 1 nuit en septembre 2023
Réponse de Radini Diniqa le 12 sept. 2023
Bula Vinaka Azim,Thank you kindly for staying with us and taking your time for reviewing us as only through this we can better and improve our services and facilities. We sincerely apologies that our facilities/services did not live up to your expectations. We have shared your constructive comments with the team for improvements. Kind Regards,
8/10 Bien
faye
11 sept. 2023
Les points forts : Infrastructures et conditions de l’hébergement et confort de la chambre
Ease of check-in
faye
Séjour de 1 nuit en septembre 2023
Réponse de Radini Diniqa le 13 sept. 2023
Bula Vinaka Mrs Faye Donaldson,Thank you kindly for staying with us and taking your time for reviewing us as only through this we can better and improve our services and facilities. We have shared your constructive comments with the team for improvements. Kind Regards,
8/10 Bien
Rachel
10 sept. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Rachel
Séjour de 1 nuit en septembre 2023
Réponse de Radini Diniqa le 11 sept. 2023
Bula Vinaka Rachel,We’re really grateful and appreciate you taking the time to share your rating & comments with us. The hotel is certainly located in a very unique yet beautiful place with spectacular view which you also liked. Truly glad to hear that you enjoyed the breakfast buffet and that the staff were welcoming and helpful. Kind Regards,
10/10 Excellent
Shareen
7 sept. 2023
Shareen
Séjour de 1 nuit en août 2023
Réponse de Radini Diniqa le 28 sept. 2023
Bula Vinaka Shareen,Thank you again for your 5-star rating and for being an amazing part of our journey. We’re humbled by your support and look forward to having you stay with us again. Once thank you for staying with us. Vinaka & Kind Regards, Hotel Management
10/10 Excellent
MINARII CHANTAL
6 sept. 2023
MINARII CHANTAL
Séjour de 3 nuits en août 2023
Réponse de Radini Diniqa le 11 sept. 2023
Bula Vinaka, Thank you so much for taking the time to leave us feedback and humbled for rating us so highly.We are truly happy that you had enjoyed your stay and looking forward to having you stay with us again. Kind Regards,
10/10 Excellent
Ramise
6 sept. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Ramise
Séjour de 1 nuit en septembre 2023
Réponse de Radini Diniqa le 11 sept. 2023
Bula Vinaka, Thank you for your review and for rating us so highly. We are truly happy that you had enjoyed your stay and looking forward to having you stay with us again. Kind Regards,
10/10 Excellent
Manjila
6 sept. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excellent
Manjila
Séjour de 1 nuit en septembre 2023
Réponse de Radini Diniqa le 9 sept. 2023
Bula Vinaka Manjila,Thank you for your kind comments and rating us so highly. We're glad to hear that your enjoyed your stay from the food to the location as well as amazing team. We do hope to see you again in the near future. Kind Regards
10/10 Excellent
nina
Voyage en famille
4 sept. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
nina
Séjour de 8 nuits en août 2023
Réponse de Radini Diniqa le 5 sept. 2023
Bula Vinaka Nina,Thank you for your review and for choosing to stay with us. We are truly glad and humbled that you enjoyed your stay and look forward to having you stay with us again. Kind Regards,