Avis sur Comfort Inn Arcata - Humboldt Area
Comfort Inn Arcata - Humboldt Area
4700 Valley West Blvd, Arcata, CA
Avis
7,8
Bien
8,2/10
Propreté
8,2/10
Personnel et service
7,8/10
Équipements
7,6/10
Infrastructures et conditions de l’hébergement
7,4/10
Écoresponsabilité
Avis
5 août 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 5 nuits en juillet 2018
Réponse de David le 13 août 2018
Dear Pierre-Marc,
Thank you for taking time to write a review for our hotel! We appreciate all guest feedback, as it allows us to know what we are doing well and what we should consider changing to improve the experience for everyone who chooses to come stay with us. Input from patrons like you will help us become one of the best hotels on the block!
Thanks for helping!
We look forward to your next visit with us so that we can again prove that we are committed to guest satisfaction!
Warm regards,
David Cisco
Guest Relations Manager
Comfort Inn Arcata - Humboldt Area
8/10 Bien
Juliette, Vincennes
3 oct. 2014
Les points forts : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Motel classique
Juliette
6/10 Satisfaisant
Voyageur vérifié
22 sept. 2014
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Les points faibles : Confort de la chambre
Voyageur vérifié
10/10 Excellent
Pascal, Paris
10 août 2014
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hotel confortable
Pascal
8/10 Bien
Guy Therrien
31 juil. 2014
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Guy Therrien
10/10 Excellent
Voyageur vérifié
28 juil. 2014
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
10/10 Excellent
Colette, Kingsey Falls
22 sept. 2013
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Satisfait
Colette
2/10 Horrible
ANNE
13 août 2023
Les points faibles : Propreté et personnel et service
ANNE
Séjour de 3 nuits en août 2023
Réponse de Manager le 15 août 2023
Hello ANNE, I am very sorry to hear that you encountered such unusual circumstances and inconveniences during your most recent experience with us, especially since we were not able to address the issues and misunderstandings right away. Please reach out to us so we can gather more information and investigate this matter. Thank you for bringing this matter to our attention so that we can make sure no future guest experiences the same inconvenience.
10/10 Excellent
Shannon
Voyage en famille
7 août 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Shannon
Séjour de 2 nuits en août 2023
Réponse de Manager le 11 août 2023
Hello Shannon,Thank you for taking the time to give us your feedback, we thank you for your insights regarding your experience. Your ratings are appreciated, and we hope to have you back again during your next visit to the area.
10/10 Excellent
Ann
Voyage en famille
7 août 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Ann
Séjour de 2 nuits en août 2023
Réponse de Manager le 8 août 2023
Hello Ann,We appreciate the time you have taken to bring to our attention your feedback with regards to our breakfast. We hope you'll return someday to see how we are continuously improving in order to better serve our guests.
10/10 Excellent
Nancy
6 août 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Nancy
Séjour de 2 nuits en août 2023
Réponse de Manager le 7 août 2023
Hello Nancy,Thank you for your valuable opinion regarding our hotel. Through guest feedback like yours we are better able to enhance guest experience; so thank you.
8/10 Bien
Donna
Voyage en famille
29 juil. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Donna
Séjour de 1 nuit en juillet 2023
Réponse de Manager le 1 août 2023
Hello Donna,Thank you for sharing your rating of our Hotel. The biggest compliment we can receive is to earn your business again so please consider us on your next trip.
8/10 Bien
Pisith
Voyage en famille
29 juil. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Comfortable
Pisith
Séjour de 6 nuits en juillet 2023
Réponse de Manager le 1 août 2023
Hi Pisith,It's great to hear that you enjoyed our friendly service and clean accommodation. Thank you for your time in reviewing our hotel. Your words serve as an encouragement to our associates who strive to provide a pleasant stay. Rest assured that even with the homeless areound, we always make sure that our guest are safe.
10/10 Excellent
Corena
28 juil. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Corena
Séjour de 2 nuits en juillet 2023
Réponse de Manager le 30 juil. 2023
Hello Corena,Your comments are important to us as we continuously seek ways to improve upon the guest experience in our hotel. We thank you for the feedback regarding our staff and also our breakfast. We appreciate you for sharing your feedback as we continue to improve conveniences of our hotel for all of our guests.
8/10 Bien
Jordana
Voyage en famille
27 juil. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Jordana
Séjour de 2 nuits en juillet 2023
Réponse de Manager le 29 juil. 2023
Hi Jordana,Thank you for being a guest with us and sharing your experience. We are glad to learn you enjoyed your overall stay with us. However, we are sorry for your disappointment with the condition of our kitchen exhaust and homeless people around, and we will share your comments appropriately. Thank you again for your feedback, and we look forward to your next visit.
10/10 Excellent
andrew
27 juil. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
andrew
Séjour de 1 nuit en juillet 2023
Réponse de Manager le 29 juil. 2023
Hello andrew,Thank you for taking the time to give us your feedback, we thank you for your insights regarding your experience. Your ratings are appreciated, and we hope to have you back again during your next visit to the area.
8/10 Bien
Kayla
Voyage en famille
24 juil. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Average hotel wasn’t dirty!
Kayla
Séjour de 2 nuits en juillet 2023
Réponse de Manager le 27 juil. 2023
Hi Kayla,Thank you for being a guest with us and sharing your experience. We are glad to learn you enjoyed your overall stay with us. However, we are sorry for your disappointment with the condition of our pool not heated, and we will share your comments appropriately. Thank you again for your feedback, and we look forward to your next visit.
6/10 Satisfaisant
Roongko
Voyage en famille
20 juil. 2023
Roongko
Séjour de 3 nuits en juillet 2023
Réponse de Manager le 22 juil. 2023
Hello Roongko,Guest satisfaction is top priority at our hotel; for that reason we truly appreciate your comments regarding our wifi . We hope you'll return to see how we continue to improve our service and hospitality.
6/10 Satisfaisant
Voyageur vérifié
Voyage en famille
17 juil. 2023
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Les points faibles : Confort de la chambre
Good, not great
Voyageur vérifié
Séjour de 2 nuits en juillet 2023
Réponse de Manager le 19 juil. 2023
Dear Guest,I understand your concerns and we are deeply sorry for the issues you experienced during your stay. We have noted these issues and will work on fixing them. If you decide to stay with us again, please let me know. We would be happy to turn this experience around.
10/10 Excellent
Daniel
15 juil. 2023
Daniel
Séjour de 1 nuit en juillet 2023
Réponse de Manager le 19 juil. 2023
Hello Daniel,Thank you for being a guest with us and for taking the time to share your rating. We hope to earn your business again when you return to the area.
8/10 Bien
Christopher
13 juil. 2023
Les points forts : Propreté
Christopher
Séjour de 2 nuits en juillet 2023
Réponse de Manager le 15 juil. 2023
Hello Christopher,We appreciate the time you have taken to bring to our attention your feedback with regards to our hotel. We hope to see you again and that you will be truly impressed with our continued improvements.
8/10 Bien
Deborah
10 juil. 2023
Deborah
Séjour de 3 nuits en juillet 2023
Réponse de Manager le 14 juil. 2023
Hello Deborah,We appreciate your time in sharing your feedback. We continuously strive to give our valued guests a wonderful experience and hope to provide you with that on your next stay.
10/10 Excellent
Jorge
Voyage en famille avec de jeunes enfants, Voyage en famille
7 juil. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Jorge
Séjour de 1 nuit en juillet 2023
Réponse de Manager le 12 juil. 2023
Hello Jorge,We appreciate the comments, especially with regards to your opinion of our hotel. We appreciate you taking the time to share your experience.
6/10 Satisfaisant
Voyageur vérifié
Voyage en famille
6 juil. 2023
Les points forts : Propreté, personnel et service, confort de la chambre
Voyageur vérifié
Séjour de 1 nuit en juillet 2023
Réponse de Manager le 7 juil. 2023
Dear Guest,Thank you for bringing to our attention your experience and comments regarding your stay in our hotel. We take this very seriously and are very sorry about the issues you faced; this has been forwarded to management. Thank you again for sharing and we hope to earn your business in the future by continuing to evolve and improve the guest experience.
8/10 Bien
John
4 juil. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
John
Séjour de 3 nuits en juin 2023
Réponse de Manager le 4 juil. 2023
Hello John,On behalf of our entire staff, we thank you for your business and for your comments regarding our area. Please do consider us again on your next visit to the area.
10/10 Excellent
deborah
Voyage en couple
29 juin 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
deborah
Séjour de 1 nuit en juin 2023
Réponse de Manager le 5 juil. 2023
Hello deborah,We appreciate that you've taken the time to share with us regarding our area as well as our breakfast. We hope you will return so that we can provide you an even superior experience.
2/10 Horrible
Collin
28 juin 2023
Collin
Séjour de 1 nuit en juin 2023
Réponse de Manager le 20 juil. 2023
Hello Collin, Thank you for sharing your rating of our Hotel. The biggest compliment we can receive is to earn your business again so please consider us on your next trip.
4/10 Médiocre
Michelle
Voyage en couple
28 juin 2023
Les points faibles : Propreté
Michelle
Séjour de 1 nuit en juin 2023
Réponse de Manager le 29 juin 2023
Hello Michelle, I sincerely apologize for your experience; this is not the impression we want to leave our valued guests with. Thank you for bringing to our attention the odor in your room, with your feedback we can deep clean and return the freshness of our accommodations. We are sorry there was not a solution during your stay. We hope you will give us another chance to provide you with a superior experience the next time your travels bring you back to the area.
8/10 Bien
Shannon
Voyage en famille avec de jeunes enfants, Voyage en famille
27 juin 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Shannon
Séjour de 3 nuits en juin 2023
Réponse de Manager le 29 juin 2023
Hello Shannon, It is our main ambition to meet the many different needs of our guests and we are so happy to have met your expectations. We appreciate your kind comments they will serve as an encouragement to the staff to always provide the best to every guest. We hope to impress you again during your next visit and we thank you for sharing your experience.
10/10 Excellent
Travis
24 juin 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Travis
Séjour de 1 nuit en juin 2023
Réponse de Manager le 27 juin 2023
Hello Travis,Thank you for taking the time to share your rating. We value your business and appreciate you choosing us. We hope to have the chance to serve you again on your next visit.
10/10 Excellent
Adolfo
20 juin 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Adolfo
Séjour de 2 nuits en juin 2023
Réponse de Manager le 22 juin 2023
Hi Adolfo,It is wonderful to hear that you enjoyed your stay and that you have rated our hospitality so highly. I am delighted to learn that we met your expectations with our clean accommodations, hospitality, and the cleanliness of our hotel. It means so much to us to see your positive ratings. We hope to impress you again during your next visit to the area and we thank you for sharing your experience.
10/10 Excellent
Cynthia
Voyage en famille
16 juin 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Cynthia
Séjour de 1 nuit en juin 2023
Réponse de Manager le 17 juin 2023
Hello Cynthia,Your feedback will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional guest experience. Thank you for sharing with us about our bed and room. We hope to see you again in the future. Thank you for your valuable business.
10/10 Excellent
Eunju
14 juin 2023
Eunju
Séjour de 1 nuit en juin 2023
Réponse de Manager le 16 juin 2023
Hello Eunju,We can't thank you enough for sharing your rating. It would be an honor to earn your business again on your next travels.
10/10 Excellent
Karen
4 juin 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Karen
Séjour de 1 nuit en juin 2023
Réponse de Manager le 6 juin 2023
Hi Karen,Your five-star review is greatly appreciated. We are thrilled to hear that you enjoyed staying in our hotel and find it of great vlaue for money. Thank you so much, waiting to serve you again!
10/10 Excellent
Voyageur vérifié
Voyage en famille
30 mai 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
Séjour de 2 nuits en mai 2023
Réponse de Manager le 2 juin 2023
Dear Guest,Thank you for being a guest with us and for taking the time to share your rating. We hope to earn your business again when you return to the area.
10/10 Excellent
Richard
Voyage en couple
1 août 2022
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Richard
Séjour de 2 nuits en juillet 2022
Réponse de Manager le 2 août 2022
Hello Richard,
Your feedback is very welcome as it helps us to continuously grow and evolve. Thank you for sharing your honest comments pertaining to our hotel. Your voice is very valuable to us and we hope you will return on your next travels.
4/10 Médiocre
Nancy
Voyage en famille
19 juil. 2022
Les points forts : Personnel et service
Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Nancy
Séjour de 1 nuit en juillet 2022
Réponse de Manager le 20 juil. 2022
Hello Nancy, Thank you for sharing how we have provided you with clean accommodations and friendly services during your stay. We appreciate your honest feedback and are sorry to learn our older building didn't fully meet your needs aesthetically. We thank you for your business and helpful feedback and hope to be of service to you again with a future stay
10/10 Excellent
Yih-Wen
7 juil. 2022
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Yih-Wen
Séjour de 2 nuits en juillet 2022
Réponse de Manager le 8 juil. 2022
Hello Yih-Wen,
Thank you for sharing your experience with us. We appreciate the input referring to our staff. We hope to see you again to deliver you with a 5 star experience.
8/10 Bien
Larry
Voyage en couple
1 juil. 2022
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Larry
Séjour de 3 nuits en juin 2022
Réponse de Manager le 1 juil. 2022
Hello Larry,
Thank you for sharing your experience. We truly appreciate the insight regarding our staff and your insights regarding our breakfast. We appreciate you taking the time to share your experience.
4/10 Médiocre
Gregory
Voyage en famille
25 juin 2022
Les points forts : Personnel et service
Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Not worth the cost
Gregory
Séjour de 1 nuit en juin 2022
Réponse de Manager le 26 juin 2022
Hello Gregory,We are sorry to hear about those issues, if it was reported to us during your stay, we would have time to resolve it. We make sure that our cleaners adhere to the guidelines especially during this pandemic, we would appreciate if this things can be reported to us as we do not want this to happen again.
8/10 Bien
Brian
24 juin 2022
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Brian
Séjour de 1 nuit en juin 2022
Réponse de Manager le 23 sept. 2022
Hello Brian, Thank you for being a guest with us and for taking the time to share your rating. We hope to earn your business again when you return to the area.
8/10 Bien
Elizabeth
19 juin 2022
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Elizabeth
Séjour de 1 nuit en juin 2022
Réponse de Manager le 20 sept. 2022
Hello Elizabeth, Thank you for being a guest with us and for taking the time to share your rating. We hope to earn your business again when you return to the area.
4/10 Médiocre
Eric
Voyage en famille avec de jeunes enfants
13 juin 2022
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Eric
Séjour de 2 nuits en juin 2022
Réponse de Manager le 15 juin 2022
Hello Eric,
Thank you for bringing to our attention your experience and comments regarding your stay in our hotel. We take this very seriously and are very sorry about the issues you faced; this has been forwarded to management. Thank you again for sharing and we hope to earn your business in the future by continuing to evolve and improve the guest experience.,
10/10 Excellent
Angela
Voyage en famille
9 juin 2022
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Angela
Séjour de 1 nuit en mai 2022
Réponse de Manager le 9 juin 2022
Hello Angela,
We appreciate the time you've taken to rate your stay. Thank you for your feedback regarding our location. Every guest experience is extremely important to us. We value your feedback and thank you for your business.
10/10 Excellent
Merika
28 mai 2022
Merika
Séjour de 1 nuit en mai 2022
Réponse de Manager le 27 août 2022
Hello Merika,From all of us, thank you for the fantastic rating! It was an honor to have you as a guest. Please choose us again on your next visit to the area!
6/10 Satisfaisant
Patricia
23 mai 2022
Patricia
Séjour de 3 nuits en mai 2022
Réponse de Manager le 23 mai 2022
Hello Patricia,
We appreciate you taking the time to rate your experience. We would love to have the opportunity to provide you with an even superior experience so please come see us again soon!,
8/10 Bien
Frank
Voyage en famille
19 mai 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Les points faibles : Confort de la chambre
Frank
Séjour de 5 nuits en mai 2022
Réponse de Manager le 20 mai 2022
Hello Frank,
On behalf of our entire staff thank you for staying with us and for rating your stay.,
10/10 Excellent
Kimberly
Voyage en famille
11 mai 2022
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Kimberly
Séjour de 2 nuits en mai 2022
Réponse de Manager le 12 mai 2022
Hello Kimberly,
To see that we were able to provide our guest with such a wonderful experience is the highest compliment we can receive. Thank you so much for sharing!
2/10 Horrible
Gracey
Voyage avec des animaux de compagnie
6 mai 2022
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Gracey
Séjour de 1 nuit en avril 2022
Réponse de Manager le 8 mai 2022
Hello Gracey,
Your feedback is very welcome as it helps us to continuously grow and evolve. Thank you for sharing your honest comments pertaining to our hotel. We hope to someday have another opportunity to host your stay.
10/10 Excellent
Jeanette
Voyage en famille
26 avr. 2022
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Jeanette
Séjour de 1 nuit en avril 2022
Réponse de Manager le 26 avr. 2022
Hello Jeanette,
Thank you so much for the incredible rating. We look forward to your next visit!