Avis sur Radisson Blu Hotel, Edinburgh City Centre
Radisson Blu Hotel, Edinburgh City Centre
80 High Street The Royal Mile, Edinburgh, Scotland
Avis
9,0
Merveilleux
9,2/10
Propreté
9,2/10
Personnel et service
8,8/10
Équipements
9,0/10
Infrastructures et conditions de l’hébergement
8,6/10
Écoresponsabilité
Avis
7 déc. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Réponse de Radisson Blu Edinburgh le 18 févr. 2024
Good Evening,Thank you for taking the time to provide feedback regarding your most recent stay here at the hotel. We are so pleased that you had such a great stay. Please let us know if we can do anything else for you.Kind Regards,
6/10 Satisfaisant
Charlotte
27 juil. 2023
Charlotte
Séjour de 3 nuits en juillet 2023
Réponse de Radisson Blu Edinburgh le 1 août 2023
Good Evening, Thank you for taking time to provide feedback regarding your most recent stay here at the hotel. We are so pleased to hear you had such a great stay. Please let us know if we can do anything else for you.Kind Regards,
8/10 Bien
Voyageur vérifié
6 févr. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
Séjour de 2 nuits en février 2023
Réponse de Radisson Blu Edinburgh le 11 mars 2023
Good Afternoon, Thank you for taking time to provide feedback regarding your most recent stay here at the hotel. We are so pleased you had a great stay. Hopefully we can welcome you back to the hotel sometime in the near future. Please let us know if we can do anything else for you. Kind RegardsRadisson Blu Edinburgh
8/10 Bien
Ludivine
Voyage en groupe
10 sept. 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Agréable sejour
Ludivine
Séjour de 2 nuits en septembre 2022
10/10 Excellent
Laurent
30 juil. 2022
Laurent
Séjour de 5 nuits en juillet 2022
10/10 Excellent
Damien
Voyage en couple
6 mai 2022
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Damien
Séjour de 2 nuits en mai 2022
Réponse de Guest Services Team le 7 mai 2022
Dear Damien,
Thank you for your feedback of your stay at Radisson Blu Edinburgh. We would like to apologize for the inconveniences caused and rest assured they have been addressed to the concerned departments. We would love to welcome you back in the near future.
2/10 Horrible
Maxence
28 oct. 2021
Les points faibles : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Loin d’un 4 étoiles
Maxence
Séjour de 4 nuits en octobre 2021
Réponse de Guest Services Team le 30 oct. 2021
Dear Guest,
Thank you for sharing your experience. We are sorry to read you faced a few inconveniences throughout your stay. Rest assured we have shared your comments to our management team who are looking into the matters highlighted. They are not reflective of the level of service we strive to achieve. We look forward to having an opportunity to redeem ourselves by welcoming you back in the near future.
Guest Services Team
2/10 Horrible
bily
23 mars 2020
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
bily
Séjour de 2 nuits en mars 2020
10/10 Excellent
Nicolas
6 mars 2020
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de rêve a Edimbourg
Nicolas
Séjour de 2 nuits en mars 2020
Réponse de Kevin - Guest Relations le 14 nov. 2020
Dear Nicolas,
Thank you very much for taking your time and leaving us a feedback. We are so delighted that you had a superb stay and that you especially enjoyed the swimming pool and sauna. In regards to your note, we do have a smoking are in the hotel which is located separately from the front door and we do apologise if the key cards caused you any inconvenience.
We really hope to welcome you again in the future.
Best Regards,
Kevin
10/10 Excellent
Claire, Drancy
Voyage en couple
13 nov. 2019
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Claire
Séjour de 4 nuits en novembre 2019
Réponse de Desi le 14 nov. 2019
Dear Claire,
Thank you so much for this fantastic review, we are very happy to read that we were able to offer you a great experience and look forward to seeing you again!
10/10 Excellent
Voyageur vérifié
Voyage en groupe
29 oct. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
Séjour de 2 nuits en octobre 2019
Réponse de Desi le 30 oct. 2019
Dear Anonymous,
thank you for taking the time to give such great feedback, we are happy you enjoyed the stay with us!
We are excited to welcome you back soon,.
Désirée Mendonça
Guest Relations
4/10 Médiocre
Voyageur vérifié
28 oct. 2019
Voyageur vérifié
Séjour de 2 nuits en octobre 2019
Réponse de Angela le 28 oct. 2019
Dear Anonymous,
Thank you for your feedback regarding your stay at Radisson Blu Hotel, Edinburgh. We are pleased to hear that you enjoyed your time with us. I hope to welcome you back to our hotel in the near future.
Warm regards,
Angela Barreto
Guest Relations
8/10 Bien
Michel
Voyage en famille
27 oct. 2019
Les points forts : Infrastructures et conditions de l’hébergement et confort de la chambre
Bien mais peut mieux faire
Michel
Séjour de 4 nuits en octobre 2019
Réponse de Angela le 27 oct. 2019
Dear Michel,
Thank you for your feedback regarding your stay at Radisson Blu Hotel, Edinburgh.
We are pleased to hear that you enjoyed your time with us.
I am sorry about the dust in the room. I have forwarded this feedback to our housekeeping for future review and action.
I hope to welcome you back to our hotel in the near future.
Warm regards,
Angela Barreto
Guest Relations
8/10 Bien
Laure
Voyage en famille
22 oct. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
excellente localisation légèrement surcôtée
Laure
Séjour de 3 nuits en octobre 2019
Réponse de Angela le 23 oct. 2019
Dear Laure,
Thank you for your feedback regarding your stay at Radisson Blu Hotel, Edinburgh. We are pleased to hear that you enjoyed your time with us.
I am sorry that the second bed was not done and you had to do it your self.
I hope to welcome you back to our hotel in the near future.
Warm regards,
Angela Barreto
Guest Relations
8/10 Bien
Voyageur vérifié
25 sept. 2019
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 3 nuits en septembre 2019
Réponse de Angela le 30 sept. 2019
Dear Anonymous,
Thank you for your feedback regarding your stay at Radisson Blu Hotel, Edinburgh. We are pleased to hear that you enjoyed your time with us. I hope to welcome you back to our hotel in the near future.
Warm regards,
Angela Barreto
Guest Relations
10/10 Excellent
Aurelie
27 août 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hôtel de rêve au cœur de la ville
Aurelie
Séjour de 1 nuit en août 2019
Réponse de Angela le 27 août 2019
Dear Aurelie,
Thank you for your feedback regarding your stay at Radisson Blu Hotel, Edinburgh. We are pleased to hear that you enjoyed your time with us. I hope to welcome you back to our hotel in the near future. Warm regards,
Angela Barreto
Relations
10/10 Excellent
Voyageur vérifié
20 juil. 2019
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 3 nuits en juillet 2019
Réponse de Angela le 22 juil. 2019
Dear Anonymous,
Thank you for your feedback regarding your stay at Radisson Blu Hotel, Edinburgh. We are pleased to hear that you enjoyed your time with us. I hope to welcome you back to our hotel in the near future. Warm regards,
8/10 Bien
Voyageur vérifié
30 mars 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
Séjour de 3 nuits en mars 2019
Réponse de Laura Hofmans le 7 avr. 2019
Dear Anonymous,
Thank you for your feedback regarding your stay at Radisson Blu Hotel, Edinburgh. We are pleased to hear that you enjoyed your time with us.
I hope to welcome you back to our hotel in the near future.
Warm regards,
Laura Hofmans
- Guest Relations
10/10 Excellent
Alexandre
29 mars 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excellent voyage affaires centre Edimbourg
Alexandre
Séjour de 1 nuit en mars 2019
Réponse de Laura Hofmans le 7 avr. 2019
Dear Alexandre,
Thank you for your feedback regarding your stay at Radisson Blu Hotel, Edinburgh. We are pleased to hear that you enjoyed your time with us.
I hope to welcome you back to our hotel in the near future.
Warm regards,
Laura Hofmans
- Guest Relations
10/10 Excellent
Voyageur vérifié
16 mars 2019
Voyageur vérifié
Séjour de 3 nuits en mars 2019
Réponse de Laura Hofmans le 7 avr. 2019
Dear Anonymous,
Thank you for your feedback regarding your stay at Radisson Blu Hotel, Edinburgh. We are pleased to hear that you enjoyed your time with us.
I hope to welcome you back to our hotel in the near future.
Warm regards,
Laura Hofmans
- Guest Relations
10/10 Excellent
Voyageur vérifié
16 mars 2019
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 3 nuits en mars 2019
Réponse de Laura Hofmans le 7 avr. 2019
Dear Anonymous,
Thank you for your feedback regarding your stay at Radisson Blu Hotel, Edinburgh. We are pleased to hear that you enjoyed your time with us.
I hope to welcome you back to our hotel in the near future.
Warm regards,
Laura Hofmans
- Guest Relations
10/10 Excellent
JENNIFER
9 mars 2019
Les points forts : Infrastructures et conditions de l’hébergement et confort de la chambre
JENNIFER
Séjour de 3 nuits en mars 2019
Réponse de Laura Hofmans le 9 mars 2019
Dear JENNIFER,
Thank you for your feedback regarding your stay at Radisson Blu Hotel, Edinburgh. We are pleased to hear that you enjoyed your time with us.
I hope to welcome you back to our hotel in the near future.
Warm regards,
Laura Hofmans
- Guest Relations
8/10 Bien
Isabelle
6 janv. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Isabelle
Séjour de 6 nuits en décembre 2018
Réponse de Laura Hofmans le 11 janv. 2019
Dear Isabelle,
Thank you for your feedback regarding your stay at Radisson Blu Hotel, Edinburgh. We are pleased to hear that you enjoyed your time with us.
I hope to welcome you back to our hotel in the near future.
Warm regards,
Laura Hofmans
- Guest Relations
8/10 Bien
Voyageur vérifié
4 déc. 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
Séjour de 2 nuits en décembre 2018
Réponse de Claire - Guest Relations le 6 déc. 2018
Thank you so much for taking the time to share a review following your stay with us.
As a hotel and team we greatly appreciate your feedback and hope we have the opportunity to welcome you back to Edinburgh in the near future.
Warmest regards, Claire Calvert
10/10 Excellent
Wendy
Voyage en famille
16 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Wendy
Séjour de 1 nuit en avril 2024
10/10 Excellent
Leanne
11 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Leanne
Séjour de 2 nuits en avril 2024
6/10 Satisfaisant
Nicola
5 avr. 2024
Les points forts : Propreté et personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Nicola
Séjour de 4 nuits en avril 2024
10/10 Excellent
Robert
Voyage en famille
5 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Robert
Séjour de 3 nuits en avril 2024
10/10 Excellent
Lisa Marie
2 avr. 2024
Les points forts : Infrastructures et conditions de l’hébergement
Lisa Marie
Séjour de 5 nuits en mars 2024
Réponse de Radisson Blu Edinburgh le 3 avr. 2024
Good Morning,Thank you for taking the time to provide feedback regarding your recent stay here at the hotel. We are so pleased that you had such a great stay. Hopefully we can welcome you back to the hotel sometime in the near future. Please let us know if we can do anything else for you.Kind Regards,Radisson Blu Edinburgh
10/10 Excellent
KAY
Voyage en famille
30 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
KAY
Séjour de 1 nuit en mars 2024
Réponse de Radisson Blu Edinburgh le 3 avr. 2024
Good Morning,Thank you for taking the time to provide feedback regarding your recent stay here at the hotel. We are so pleased that you had such a great stay. Hopefully we can welcome you back to the hotel sometime in the near future. Please let us know if we can do anything else for you.Kind Regards,Radisson Blu Edinburgh
10/10 Excellent
Buddy
30 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Buddy
Séjour de 2 nuits en mars 2024
Réponse de Radisson Blu Edinburgh le 3 avr. 2024
Good Morning,Thank you for taking the time to provide feedback regarding your recent stay here at the hotel. We are so pleased that you had such a great stay. Hopefully we can welcome you back to the hotel sometime in the near future. Please let us know if we can do anything else for you.Kind Regards,Radisson Blu Edinburgh
10/10 Excellent
Andrea
Voyage en couple
29 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Andrea
Séjour de 3 nuits en mars 2024
Réponse de Radisson Blu Edinburgh le 3 avr. 2024
Good Morning,Thank you for taking the time to provide feedback regarding your recent stay here at the hotel. We are so pleased that you had such a great stay. Hopefully we can welcome you back to the hotel sometime in the near future. Please let us know if we can do anything else for you.Kind Regards,Radisson Blu Edinburgh
10/10 Excellent
Helmut
Voyage en couple
22 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Helmut
Séjour de 4 nuits en mars 2024
Réponse de Radisson Blu Edinburgh le 3 avr. 2024
Good Morning,Thank you for taking the time to provide feedback regarding your recent stay here at the hotel. We are so pleased that you had such a great stay. Hopefully we can welcome you back to the hotel sometime in the near future. Please let us know if we can do anything else for you.Kind Regards,Radisson Blu Edinburgh
10/10 Excellent
lisa
Voyage en couple
15 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
lisa
Séjour de 2 nuits en mars 2024
Réponse de Radisson Blu Edinburgh le 3 avr. 2024
Good Morning,Thank you for taking the time to provide feedback regarding your recent stay here at the hotel. We are so pleased that you had such a great stay. Hopefully we can welcome you back to the hotel sometime in the near future. Please let us know if we can do anything else for you.Kind Regards,Radisson Blu Edinburgh
10/10 Excellent
Lynne
8 mars 2024
Lynne
Séjour de 4 nuits en mars 2024
Réponse de Radisson Blu Edinburgh le 3 avr. 2024
Good Morning,Thank you for taking the time to provide feedback regarding your recent stay here at the hotel. We are so pleased that you had such a great stay. Hopefully we can welcome you back to the hotel sometime in the near future. Please let us know if we can do anything else for you.Kind Regards,Radisson Blu Edinburgh
4/10 Médiocre
SEEMANTA SHARMA
24 févr. 2024
Les points forts : Propreté
Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
SEEMANTA SHARMA
Séjour de 3 nuits en février 2024
Réponse de Radisson Blu Edinburgh le 4 mars 2024
Good Afternoon,Thank you for taking the time to provide feedback regarding your recent stay here at the hotel. We are so pleased that you had such a great stay. Hopefully we can welcome you back to the hotel sometime in the near future.Kind Regards,
10/10 Excellent
James
Voyage en couple
16 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
James
Séjour de 2 nuits en février 2024
Réponse de Radisson Blu Edinburgh le 18 févr. 2024
Good Evening,Thank you for taking the time to provide feedback regarding your most recent stay here at the hotel. We are so pleased that you had such a great stay. Please let us know if we can do anything else for you.Kind Regards,
10/10 Excellent
Adam
27 janv. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Adam
Réponse de Radisson Blu Edinburgh le 27 janv. 2024
Good Morning, Thank you for providing feedback regarding your most recent stay here at the hotel. We are so pleased that you had such a great stay here at the hotel. Hopefully we can welcome you back sometime in the near future.;Kind Regards,
8/10 Bien
Sarah
Voyage en groupe
19 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Grest stay
Sarah
Séjour de 3 nuits en janvier 2024
Réponse de Radisson Blu Edinburgh le 27 janv. 2024
Good Morning, Thank you for providing feedback regarding your most recent stay here at the hotel. We are so pleased that you had such a great stay here at the hotel. Hopefully we can welcome you back sometime in the near future.;Kind Regards,
10/10 Excellent
Kingsley
13 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Fantastic hotel which delivered a personal touch
Kingsley
Séjour de 1 nuit en janvier 2024
Réponse de Radisson Blu Edinburgh le 27 janv. 2024
Good Morning, Thank you for providing feedback regarding your most recent stay here at the hotel. We are so pleased that you had such a great stay here at the hotel. Hopefully we can welcome you back sometime in the near future.;Kind Regards,
8/10 Bien
Joanne
Voyage en famille
12 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Joanne
Séjour de 2 nuits en janvier 2024
Réponse de Radisson Blu Edinburgh le 27 janv. 2024
Good Morning, Thank you for providing feedback regarding your most recent stay here at the hotel. We are so pleased that you had such a great stay here at the hotel. Hopefully we can welcome you back sometime in the near future.;Kind Regards,
6/10 Satisfaisant
André
11 janv. 2024
Les points forts : Propreté et personnel et service
Decepção
André
Séjour de 2 nuits en janvier 2024
Réponse de Radisson Blu Edinburgh le 27 janv. 2024
Good Morning, Thank you for providing feedback regarding your most recent stay here at the hotel. We are so pleased that you had such a great stay here at the hotel. Hopefully we can welcome you back sometime in the near future.;Kind Regards,
10/10 Excellent
Ann
10 janv. 2024
Les points forts : Équipements
Ann
Séjour de 5 nuits en décembre 2023
Réponse de Radisson Blu Edinburgh le 27 janv. 2024
Good Morning, Thank you for providing feedback regarding your most recent stay here at the hotel. We are so pleased that you had such a great stay here at the hotel. Hopefully we can welcome you back sometime in the near future.;Kind Regards,
8/10 Bien
ANA LUISA
10 janv. 2024
ANA LUISA
Séjour de 1 nuit en janvier 2024
Réponse de Radisson Blu Edinburgh le 27 janv. 2024
Good Morning, Thank you for providing feedback regarding your most recent stay here at the hotel. We are so pleased that you had such a great stay here at the hotel. Hopefully we can welcome you back sometime in the near future.;Kind Regards,
10/10 Excellent
Denise
Voyage en famille
10 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
great
Denise
Séjour de 4 nuits en janvier 2024
Réponse de Radisson Blu Edinburgh le 27 janv. 2024
Good Morning, Thank you for providing feedback regarding your most recent stay here at the hotel. We are so pleased that you had such a great stay here at the hotel. Hopefully we can welcome you back sometime in the near future.;Kind Regards,
10/10 Excellent
Mark
8 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Lovely hotel
Mark
Séjour de 4 nuits en janvier 2024
Réponse de Radisson Blu Edinburgh le 27 janv. 2024
Good Morning, Thank you for providing feedback regarding your most recent stay here at the hotel. We are so pleased that you had such a great stay here at the hotel. Hopefully we can welcome you back sometime in the near future.;Kind Regards,
6/10 Satisfaisant
Voyageur vérifié
7 janv. 2024
Les points forts : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Les points faibles : Propreté
Lovely but needs to improve room cleanliness
Voyageur vérifié
Séjour de 1 nuit en janvier 2024
Réponse de Radisson Blu Edinburgh le 27 janv. 2024
Good Morning, Thank you for providing feedback regarding your most recent stay here at the hotel. I am sorry to read that your stay did not exceed expectations. I know that this was discussed within senior management in order to improve all future offerings. Hopefully we can welcome you back sometime in the near future.;Kind Regards,
10/10 Excellent
David
Voyage en couple
2 janv. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
David
Séjour de 5 nuits en décembre 2023
Réponse de Radisson Blu Edinburgh le 27 janv. 2024
Good Afternoon,Thank you for taking the time to provide feedback regarding your most recent stay here at the hotel. We are so pleased that you had such a great stay.Please let us know if we can do anything else for you and hopefully we can see you soon! Kind Regards,
10/10 Excellent
Tracy
Voyage en famille
31 déc. 2023
Les points forts : Propreté et équipements
Tracy
Séjour de 4 nuits en décembre 2023
Réponse de Radisson Blu Edinburgh le 27 janv. 2024
Good Afternoon,Thank you for taking the time to provide feedback regarding your most recent stay here at the hotel. We are so pleased that you had such a great stay.Please let us know if we can do anything else for you and hopefully we can see you soon! Kind Regards,
10/10 Excellent
Amy
30 déc. 2023
Amy
Séjour de 3 nuits en décembre 2023
Réponse de Radisson Blu Edinburgh le 29 janv. 2024
Good Afternoon,Thank you for taking the time to provide feedback regarding your recent stay here at the hotel. We are so pleased you had such a great stay at the hotel. Hopefully we can welcome you back to the hotel sometime in the near future. Please let us know if we can do anything else for you.Kind Regards,