Dear Sarah,Thank you for reviewing our hotel and offering such a positive review and lovely comments. Our staff go above and beyond for our guests and we are always pleased when this is recognized. We are in the process of refurbishing all of our rooms to give them a fresher and brighter look and hope to demonstrate this on your next stay with us. Kindest regards,Wendi, Night Manager

Dear Florent, thank you for sharing your positive experience following your recent stay at our hotel. We're delighted to hear that you found our staff to be friendly and that you enjoyed our wonderful location. Our team takes pride in providing excellent service, and we're thrilled that their efforts made a positive impact on your stay. Additionally, we're glad our location added to the enjoyment of your visit. Should your future plans bring you back to the area, we would be honored to welcome you once again and provide you with another memorable stay. Warm regards, Shekhar, Night Receptionist, Apex City of Edinburgh Hotel.

Dear Xavier,Thank you for taking the time to provide a review of your experience with us. We really appreciate it.We apologize for any inconvenience during your stay. We hope to have an opportunity to welcoming you back in the future.Kind regards,

Dear Adrien,Thank you for taking the time to share your feedback and for rating us a perfect 5/5. We greatly appreciate your positive review and your support.We're thrilled to hear that you had such a wonderful experience during your stay at our hotel. Your satisfaction is our top priority, and we're delighted to know that we met your expectations in every aspect of your visit.If there's anything specific you enjoyed or if you have any suggestions for making your next stay even more enjoyable, please don't hesitate to let us know. Your feedback is invaluable as we continuously strive to provide exceptional service and experiences for our guests.Once again, thank you for choosing Apex City of Edinburgh Hotel, and we look forward to welcoming you back for another fantastic stay in the future.Warm regards,

Hello Marco,We are delighted to read you enjoyed your time with us. Thank you for taking the time to provide feedback, we hope to welcome you back soon.Kindest regards,IlonaReception

Hello Marc,We are delighted to read you enjoyed your time with us. Thank you for taking the time to provide feedback, we hope to welcome you back soon.Kind regards,IlonaFront Desk Reception

Dear Stephanie Thank you for staying with us at Apex City of Edinburgh and for finding the time to complete our post-stay survey/ write a review, providing valuable feedback on your experience. I was sorry to read about some of the issues that made the stay less than perfect for you. We strive for all our guests to leave wanting to return, and sadly, on this occasion, this appears to not have happened. I can assure you I have taken note of your feedback and I plan to implement your suggestions in the future. Please do not hesitate to contact myself directly if you decide to return, we will endeavour to ensure you have a lovely stay. Thank you for your time, Rita Marques Duty Manager

Dear Michel, thank you for your feedback. we look forward to welcome you back in our hotel, warm regards

Dear Minire,Thank you for taking the time to provide a review of your experience with us and rating us 5 out of 5. It is greatly appreciated.We are happy to read that you have enjoyed your stay, especially our location.We hope to have an opportunity to welcome you back at Apex City in the future.Kind regards,

Dear Jeffrey,Thank you for taking the time to provide a review of your experience with us. It is greatly appreciated.We are happy to read that you have enjoyed your stay and we really appreciate your understanding regarding our undergoing renovations.We sincerely apologize about any inconvenience caused by the clogged sink. Please rest assured, that the issue will be addressed with our maintenance team.Thank you for your kind words about our hotel. We hope to have an opportunity to welcome you back at Apex City in the future once works are completed.Kind regards,

Dear Shu Ju,Thank you for your kind words and for recommending us. We're thrilled to hear that you enjoyed our location and services, and found our staff to be friendly and professional. Your satisfaction is our top priority, and your feedback reaffirms the hard work we put in every day. We look forward to welcoming you back on your next visit.Best Regards,Sathish - Assistant Night Manager.

Dear Mariah,Thank you for your kind words. We're thrilled to hear that our team was able to accommodate your early arrival and assist with your father's needs. It's wonderful to know that you found our hotel to be clean, quiet, and helpful. We're also glad that you enjoyed the view of the castle from your room.Your satisfaction is our top priority, and your feedback reaffirms the hard work we put in every day. We look forward to welcoming you back on your next visit.Best Regards,Sathish - Assistant Night Manager.

Dear Melvin,Thank you for your feedback. We're glad to hear that you found our location to be great. However, we sincerely apologize for the inconveniences you experienced during your stay.We understand that not being informed about the ongoing construction and the lack of the expected castle view in your room were disappointing. We also acknowledge that the room layout did not meet your expectations. Your feedback is invaluable to us as it helps us improve our services. We will take your comments into consideration and work on improving our communication about any ongoing construction and ensuring our room descriptions are accurate.We appreciate your understanding and patience. We are committed to improving our services and facilities to ensure a comfortable and enjoyable stay for our guests in the future. We hope to have the opportunity to serve you better in your next stay.Best Regards,Sathish - Assistant Night Manager.

Dear Arleene,Thank you for your positive feedback. We're delighted to hear that you found our location convenient and appreciated its proximity to the main tourist streets while still being able to avoid the crowds. It's great to know that you found the room comfortable and clean, and enjoyed our service and breakfast.Your satisfaction is our top priority, and your feedback reaffirms the hard work we put in every day. We look forward to welcoming you back on your next visit.Best Regards,Sathish - Assistant Night Manager.

Dear Stephen,Thank you for your positive feedback. We're delighted to hear that you found our location convenient and appreciated its proximity to local sites, including the Edinburgh Castle, Victoria Street, and the Royal Mile. We strive to provide a location that is not only convenient but also enriches our guests' experience by being close to such historic and iconic sites.Your satisfaction is our top priority, and your feedback reaffirms the hard work we put in every day. We look forward to welcoming you back on your next visit.Best Regards,Sathish - Assistant Night Manager.

Dear Jorge,Thank you for your positive feedback. We are thrilled to hear that our staff was able to assist you and that you found them to be kind and helpful. It's wonderful to know that you found the room to be exceptional and enjoyed our prime location near major highlights.Your kind words are greatly appreciated and will be shared with our team. We strive to provide our guests with the best service and your feedback serves as great encouragement.We look forward to welcoming you back on your next visit.Best Regards,Sathish - Assistant Night Manager.

Dear Jacob,Thank you for choosing our hotel for your stay. We are glad to hear that you had a comfortable stay with us.We appreciate your feedback and we are always striving to improve our services. We look forward to welcoming you back in the future.Best Regards,Sathish - Assistant Night Manager.

Dear Lauren,Thank you for your positive feedback. We are delighted to hear that you enjoyed our prime location, which provided easy access to all the sites in Edinburgh. We are also pleased to know that you found our beds very comfortable. We strive to provide our guests with a convenient and comfortable stay, and your comments affirm that we are succeeding in this goal. We look forward to welcoming you back in the future.Best Regards,Sathish - Assistant Night Manager.

Dear Herbert,Thank you for your kind feedback. We are pleased to hear that our reception team was able to assist you with your luggage issues and provide the support you needed.We strive to ensure our guests feel cared for and supported during their stay with us.Your appreciation means a lot to us and we will certainly pass on your thanks to our team. We hope to have the pleasure of welcoming you back in the future.Best Regards,Sathish - Assistant Night Manager.

Dear Cathy,Thank you for your kind words! We're delighted to hear that you had an enjoyable stay and found our hotel's location to your liking. We strive to provide our guests with the best experience possible. We hope to welcome you back again soon.Kind Regards,Lauren l ReceptionApex City of Edinburgh

Dear Brittany,Thank you for sharing your feedback with us. We appreciate your kind words regarding your overall experience at Apex City. We are delighted to hear that you found everything perfect during your stay.We understand your concern about the absence of a 24-hour food and drink shop within the hotel. Your feedback is valuable to us, and we will certainly take it into consideration as we continuously strive to improve our services and amenities to better meet the needs of our guests.Thank you for bringing this to our attention, and we hope to have the opportunity to welcome you back to Apex City in the future.Best regards,

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We're here for you anytime.

Dear Louise,Thank you for taking the time to provide a review of your experience with us. We are happy to read that you have enjoyed your stay. Thank you for rating us high 4/5. We really appreciate it.We look forward to welcoming you back in the future.Kind regards,

Dear Naina,We are thrilled to hear that you had a lovely time and enjoyed its proximity to the main attractions. Your satisfaction is our top priority and we look forward to welcoming you back in the near future.Best Regards,Sathish - Assistant Night Manager,Apex City Of Edinburgh.

Dear Stephen,Thank you for your positive feedback. We are thrilled to hear that you enjoyed your stay and found our location to be convenient. Your satisfaction is our top priority and we are pleased to know that we met your expectations. We look forward to welcoming you back in the near future.Best Regards,Sathish - Assistant Night Manager,Apex City Of Edinburgh.

Dear Santiago,Thank you for your wonderful feedback. We are thrilled to hear that you had a positive experience at our hotel.Your kind words about our location, spacious rooms, and friendly staff are greatly appreciated.We are particularly pleased to know that our front desk and breakfast service staff were able to enhance your stay.Our team strives to provide attentive and personalized service, and it's heartening to know that their efforts made a positive impact on your experience.We look forward to welcoming you back in the future for another enjoyable stay.Best Regards,Sathish - Assistant Night Manager,Apex City Of Edinburgh.

Dear Julia,Thank you for taking the time to share your thoughts about your recent stay at our hotel. Your feedback is valuable as it helps us to see where we can improve our offerings and services.Thank you once again for choosing to stay with us, and we hope to have the pleasure of serving you again in the future.Warm regards,Sathish - Assistant Night Manager,Apex City Of Edinburgh.

Dear Vivien,Thank you for your wonderful feedback. We are thrilled to hear that our service was the standout feature of your stay. Our team strives to provide warm and genuine service, and it's heartening to know that their efforts made a positive impact on your experience.We are delighted that your daughter enjoyed the Christmas duck and that the drinks vouchers provided a pleasant start to your stay. We're also glad to hear that our team could assist with helpful information about Edinburgh and local amenities.Your understanding and patience during our refurbishment are greatly appreciated. We are committed to enhancing our facilities to provide an even better experience for our guests.We look forward to welcoming you back on your next trip to Edinburgh. Thank you once again for your kind words.Best Regards,Sathish- Assistant Night Manager,Apex City Of Edinburgh.

Dear Nunziata,Thank you for sharing your feedback with us. We are delighted to hear that you had a pleasant stay and enjoyed our facilities and services.Your satisfaction is our top priority and your comments encourage us to strive for excellence. We are committed to providing our guests with a memorable experience and we are glad to have met your expectations.We look forward to the opportunity of welcoming you back in the future. Best Regards,Sathish - Assistant Night Manager,Apex City Of Edinburgh.

Dear Harriet,Thank you for your wonderful feedback. We are thrilled to hear that you had an amazing stay and found our staff to be helpful. Your satisfaction is our top priority, and your kind words truly encourage us to continue delivering excellent service to our guests.We look forward to welcoming you back in the future for another enjoyable stay.Best Regards,Sathish - Assistant Night Manager,Apex City Of Edinburgh.

Dear Susan,Thank for choosing Apex City of Edinburgh for your stay.Thank you so much for your kind words! We're thrilled to hear that you enjoyed our location and found us to be a great little find in the Grassmarket. It's always wonderful to know that our guests are happy with their experience.We hope we can welcome you back again.Kind Regards,Lauren l Assistant Night ManagerApex City of Edinburgh

Dear Sandra,Thank you so much for your kind words! We're happy to hear that you enjoyed our breakfast and that our staff made your experience outstanding. We strive to provide top-notch service and delicious meals to all our guests. We hope to welcome you back again soon!Kind regards,

Dear Denise,Thank you for your feedback. We are delighted to hear that you found our location convenient and enjoyable. Our goal is to provide our guests with easy access to the local attractions and amenities. We hope that your stay was comfortable and that you had a chance to explore and enjoy the area. We look forward to welcoming you back in the future.Best Regards,Sathish - Assistant Night Manager.

Dear Vivien,Thank you for your feedback. We are pleased you enjoyed the breakfast and have gave us 5 out of 5.We look forward to welcoming you back soonKindest regards

Dear Jimmy,Thank you for your feedback. We are so pleased you enjoyed our hotel and rated us 5 out of 5. We look forward to welcoming you back soon

Dear Adrian,Thank you for choosing Apex City of Edinburgh Hotel.We are delighted you enjoyed our central location and large, well equipped rooms and that you found our staff to be friendly.We do take great pride in working towards ensuring that we create memorable experiences which our guests will want to share. Customer service is at the heart of all we do. Thank you for sharing your experience and we look forward to welcoming you back soon.Warm regards,Wendi, Night Manager

Dear Grace,Thank you for your fantastic 5/5 rating! We're thrilled to hear that you had such a wonderful experience at Apex City. Your satisfaction is our top priority, and we're delighted that we were able to meet your expectations. We hope to have the pleasure of welcoming you back again soon for another memorable stay!Kind regards,

Dear Jinmyung, Thank you for thanking the time to leave feedback. We really happy to hear that you enjoyed our location and our cleanliness and we would look forward to perhaps welcome you back in the future! Should you have any further comments or if there's anything else we can do to improve your stay in the future, please feel free to let us know. Best regards, Estel Front office receptionist

Dear Jonathan, Thank you for thanking the time to leave feedback. We really happy to hear that you enjoyed our location and would look forward to perhaps welcome you back in the future! Should you have any further comments or if there's anything else we can do to improve your stay in the future, please feel free to let us know. Best regards, Estel Front office receptionist

Dear Andres, Thank you for thanking the time to leave feedback. We really happy to hear that you enjoyed our location and our staff and we would look forward to perhaps welcome you back in the future! Should you have any further comments or if there's anything else we can do to improve your stay in the future, please feel free to let us know. Best regards, Estel Front office receptionist

Dear Harminder,Thank you for taking the time to leave a review! We're delighted to hear that you had a positive experience with us. We hope to welcome you back again soon for another great experience! Kind regards,

Dear Agostina,Thank you for choosing Apex City of Edinburgh for your stay.We are delighted to see you enjoyed your overall stay with us. We hope to welcome you back again in the future.Kind Regards.Lauren l Assistant Night ManagerApex City of Edinburgh

Thank you for choosing Apex Waterloo Place Hotel for your stay and taking the time to leave your feedback. We're pleased to hear that you found our location favorable for your visit.If you have any specific comments or suggestions on how we can further enhance your experience or if there's anything else you'd like to share, please feel free to reach out. We value your input and are committed to ensuring your satisfaction.We look forward to welcoming you back to Apex Waterloo Place Hotel in the future.Best regards,George MiliarasFront Desk Duty ManagerApex Waterloo Place Hotel