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Avis sur Harbour Hotel Brighton

4 out of 5
Harbour Hotel Brighton
64 Kings Road, Brighton, England

Avis

8,2

Très bien

Note des voyageurs de 10 (Excellent), d’après 375 avis sur 865." "
Note des voyageurs de 8 (Bien), d’après 281 avis sur 865." "
Note des voyageurs de 6 (Satisfaisant), d’après 101 avis sur 865." "
Note des voyageurs de 4 (Médiocre), d’après 65 avis sur 865." "
Note des voyageurs de 2 (Horrible), d’après 43 avis sur 865." "

8,8/10

Propreté

8,6/10

Personnel et service

8,2/10

Équipements

8,2/10

Infrastructures et conditions de l’hébergement

8,0/10

Écoresponsabilité

Avis

10/10 Excellent

amandine

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 4 nuits en août 2020
Réponse de D. Wilton le 10 sept. 2020
Thank you for your rating

10/10 Excellent

Eric

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en janvier 2020

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excellent hôtel, excellent service, petit déjeuner très bon !
Séjour de 2 nuits en décembre 2018

10/10 Excellent

Sébastien

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en juillet 2018

8/10 Bien

denis

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en juin 2017

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, confort de la chambre
bien placé, mais chambre petit
Très sympa, bien situé, chambre stylé mais un peu petit

6/10 Satisfaisant

lionel

Les points forts : Personnel et service et confort de la chambre
tres surevalue tres cher pour la qualitee
cet hôtel est en travaux donc beaucoup de bruit. Et en temps normal des cafes et bar au pied de l'établissement qui diffusent music non choisies évidement jusqu'à 3 h du matin... Cet hôtel ne vaut pas la moitie de son prix...

10/10 Excellent

Ashish

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The spa was the best. The area was quite lively both day and night time, with lots of activities options. Only downfall was, had to park car away from the hotel and was quite expensive. But loved the stay in Harbour hotel.
Séjour de 1 nuit en avril 2024

10/10 Excellent

Max

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
.
Séjour de 1 nuit en mars 2024
Réponse de BHH Crew le 12 avr. 2024
Dear Max,Thank you so much for taking the time to leave us a review, we really appreciate it.We do hope to be bale to welcome you back again to the Brighton Harbour Hotel & Spa in the not so distant future.Very best wishes

10/10 Excellent

Michelle

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The spa was amazing
Réponse de Ben, General Manager le 1 avr. 2024
Hi Michelle, Thanks for taking the time to share your feedback, it is much appreciated. We're pleased you had a great stay and hope to welcome you back soon. Regards,Ben,General Manager

10/10 Excellent

Will

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great sea view with very good value for money.
Séjour de 1 nuit en février 2024
Réponse de BHH Crew le 16 févr. 2024
Dear Will,Thank you for taking the time to leave us a review, we really appreciate it.We do hope to be able to welcome you again in the not so distant future to the Harbour Hotel & Spa Brighton.Very best wishes and thanks again,

2/10 Horrible

Gemm

Séjour de 1 nuit en janvier 2024

6/10 Satisfaisant

Doug

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Les points faibles : Confort de la chambre
Séjour de 1 nuit en janvier 2024

8/10 Bien

Erin

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
We had a lovely stay and we stay at the hotel a lot . The only negative being the room we stayed in was quite cold and the bed was a mattress on the floor - looked good but not really what we were thinking. I wouldn’t want to stay in that room again.
Séjour de 1 nuit en janvier 2024
Réponse de Ben, General Manager le 19 janv. 2024
Hi Erin, Thanks for taking the time to share your feedback, it is much appreciated. We are pleased you enjoyed your time with us and do take on board your feedback regarding the room. This is our unique corner suite with a sunked bed, one of a kind for the hotel. We hope to welcome you back in the future.

10/10 Excellent

Georgia

Voyage en couple
Les points forts : Propreté et équipements
Séjour de 1 nuit en janvier 2024

4/10 Médiocre

Jo

Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en décembre 2023

8/10 Bien

Steve

Voyage en famille
Les points forts : Propreté et confort de la chambre
Séjour de 2 nuits en décembre 2023

10/10 Excellent

Grace

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en décembre 2023

10/10 Excellent

paul

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement

4/10 Médiocre

Stef

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Disappointed
The hotel was ok, the bed was really comfy. However, if you go there to have a break then really re-consider. The noise level is something else. You hear other people in their rooms, loud music and road traffic until 2-3 am.
Séjour de 1 nuit en décembre 2023
Réponse de Ben, General Manager le 23 déc. 2023
Hi Stef, Thank you for taking your time to share your feedback, it is much appreciated. We are pleased you enjoyed the bed however of course the noise from our neighbours is disappointing. We do monitor this constantly and consistently review our property maintenance to make steps to improve sound proofing without compromising our high quality rooms. Regards,

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en décembre 2023
Réponse de Ben, General Manager le 16 déc. 2023
Hi, Thanks for taking the time to share your feedback, it is much appreciated. We are pleased you enjoyed your stay and hope to welcome you back soon. Regards,Ben

10/10 Excellent

richard

Voyage en couple
Les points forts : Propreté et personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Good size room good spa and comfy bed
Séjour de 2 nuits en décembre 2023
Réponse de Ben, General Manager le 16 déc. 2023
Hi Richard, Thanks for taking the time to share your feedback, it is much appreciated. We are pleased you enjoyed your stay and hope to welcome you back soon. Regards,Ben

6/10 Satisfaisant

James

Voyage en famille
Les points forts : Propreté et personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Séjour de 1 nuit en décembre 2023
Réponse de Ben, General Manager le 16 déc. 2023
Hi James, Thanks for taking the time to share your feedback, it is much appreciated. We are pleased you enjoyed your stay and hope to welcome you back soon. Regards,Ben

10/10 Excellent

Michael

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en novembre 2023

10/10 Excellent

Kevin

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Ive been staying in hotels around Brighton for around 10 years..this has to be in the top 2 ive ever stayed in, Spa is amazing, perfect location and they upgraded me free of charge. Amazing hotel.
Séjour de 1 nuit en novembre 2023
Réponse de Ben, General Manager le 27 nov. 2023
Hi Kevin, Thank you for taking the time to share your feedback, it is much appreciated. We are pleased you enjoyed your stay and look forward to welcoming you back in the future. Regards,Ben

10/10 Excellent

Sarah

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Modern, clean, friendly staff and great breakfast
Séjour de 1 nuit en novembre 2023
Réponse de Ben, General Manager le 27 nov. 2023
Hi Sarah, Thank you for taking the time to share your feedback, it is much appreciated. We are pleased you enjoyed your time with us and do hope to welcome you back in the future. Regards,Ben

6/10 Satisfaisant

Andrew

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
On the whole, this is a good hotel with good staff. However, there was no hotel information sheet in the room as per other hotels which I like to refer to. Additionally, there were no cups in the room to facilitate the use of the coffee machine. Beware, if you have breakfast, they do not provide butter. When I asked for butter I was told it was by the toaster but when I showed them the flora margarine they confirmed that that was the only butter that they had. This is the second time I have stayed at this hotel and with the exception of the above personal preferences, everything else was good. I would stay here again.
Séjour de 1 nuit en novembre 2023
Réponse de Ben, General Manager le 27 nov. 2023
Hi Andrew, Thank you for taking the time to share your open and honest feedback, it is much appreciated. Your feedback on the butter is noted, and something I'll follow up with chef regarding. The cups for all facilities in the room are kept on the draw with the tea making facilities, I will be sure to double check your room incase there is an issue with this specifically. We hope to welcome you back again soon. Regards,Ben

10/10 Excellent

Holly

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en novembre 2023
Réponse de Ben, General Manager le 16 déc. 2023
Hi Holly, Thanks for taking the time to share your feedback, it is much appreciated. We are pleased you enjoyed your stay and hope to welcome you back soon. Regards,Ben

10/10 Excellent

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en octobre 2023

10/10 Excellent

Camilla

Voyage en famille, Voyage en groupe, Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Comfy big beds.. lovely stay
Beautiful hotel, big comfy beds and lovely bedding. Nice size room, enjoyed the gin provided too. Lovely stay close to brighten centre.
Séjour de 1 nuit en octobre 2023
Réponse de Ben, General Manager le 27 nov. 2023
Hi Camilla, Thank you for taking the time to share your feedback, it is much appreciated. We are pleased you enjoyed your time with us and do hope to welcome you back in the future. Regards,Ben

10/10 Excellent

Elizabeth

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en octobre 2023

8/10 Bien

Peter

Séjour de 1 nuit en octobre 2023
Réponse de BHH Crew le 24 oct. 2023
Dear Peter,Thank so much for taking the time to leave us a review, we really appreciate it.We do hope to be bale to welcome you again in the not so distant future.Very best wishes

10/10 Excellent

JILL

Séjour de 1 nuit en octobre 2023
Réponse de BHH Crew le 21 oct. 2023
Dear Jill,Thank you for taking the time to leave us a review, we really appreciate your feedback.We do hope to welcome you back again soon to the Brighton Harbour Hotel and Spa.Very best wishes and thanks again

10/10 Excellent

Aaron

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
A great option for Brighton!
Great hotel in a prime location! Easy access to the Lanes, the beach, pier etc and a short walk from the other beach attractions. Lovely little Spa (although we didn't use it this time) and the staff are all lovely. The restaurant does a mean fish & chips, too!
Séjour de 1 nuit en octobre 2023
Réponse de BHH Crew le 21 oct. 2023
Dear Aaron,Thank you so much for taking the time to leave us such a lovely review, we really appreciate your kind words.We do look forward to welcoming you again soon to the Brighton Harbour Hotel and hopefully you will be able to enjoy our spa facilities.Very best wishes and thanks again

4/10 Médiocre

Jonathan

Voyage en couple
Les points faibles : Personnel et service, équipements, infrastructures et conditions de l’hébergement
My room was right next to some sort of generator so i got hardly any sleep and also the blinds didnt stop the bright light from outside coming.
Séjour de 3 nuits en octobre 2023
Réponse de BHH Crew le 16 oct. 2023
Dear Jonathan,thank you for taking the time to leave us a review. All of our guest feedback is greatly appreciated.We do hope to be able to welcome you again in the not so distant future.Very best wishes

8/10 Bien

Matthew

Séjour de 2 nuits en septembre 2023
Réponse de BHH Crew le 3 oct. 2023
Dear Matthew,Thank you so much for taking the time to leave us such a lovely review. We really appreciate it.We look forward to welcoming you back soon.Very best wishes,

10/10 Excellent

Mary

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I enjoyed my stay in the Harbour Hotel, my room was lovely got an upgrade, nice confortable bed room nice and clean, the Hotel had a nice bar and dining area, the food was very nice indeed, friendly and helpful staff, there was also a swimming pool and spa, near transport and shops,.
Séjour de 1 nuit en septembre 2023
Réponse de BHH Crew le 3 oct. 2023
Dear Mary,Thank you so much for taking the time to leave us such a lovely review. We really appreciate it your kind words and will be passing on your praises to all of our staff.We look forward to welcoming you back soon.Very best wishes,

6/10 Satisfaisant

Julie

Les points forts : Personnel et service
Les points faibles : Propreté
Good
Pleasant stay thanks, staff welcoming Although, room very warm and stuffy. Walls dirty, could do with a wipe over or freshen up with paint. Spa lovely Would stay again, lovely location. Just a few issues, attention to detail with cleanliness and temperature of room
Séjour de 1 nuit en septembre 2023
Réponse de BHH Crew le 3 oct. 2023
Dear Julie,Thank you so much for taking the time to leave us a review.We really appreciate your feedback and will be passing it on to our Housekeeping team.We do hope to be able to welcome you back again in the not so distant future.Very best wishes,

10/10 Excellent

Marcin

Séjour de 2 nuits en septembre 2023
Réponse de BHH Crew le 3 oct. 2023
Dear Julie,Thank you so much for taking the time to leave us such a lovely review. We really appreciate it.We look forward to welcoming you back soon.Very best wishes,

10/10 Excellent

Tim

Séjour de 1 nuit en septembre 2023
Réponse de BHH Crew le 20 sept. 2023
Dear Tim,Thank you so much for taking the time to leave us such a lovely review, we really appreciate it.We look forward to welcoming you again soon in the not so distant future.Very best wishes.

10/10 Excellent

Jessica

Séjour de 1 nuit en septembre 2023
Réponse de BHH Crew le 20 sept. 2023
Dear Jessica,Thank you so much for taking the time to leave us such a lovely review, we really appreciate it.We look forward to welcoming you again soon in the not so distant future.Very best wishes.

6/10 Satisfaisant

O K

Voyage en groupe
Les points forts : Propreté, personnel et service, confort de la chambre
Not worth the money
We paid for a superior king size sea view room. As a superior room we were expecting a lot bigger. BIG bed but not alot else. We wish we had just booked a premier inn. Not a good value for money at all.
Séjour de 1 nuit en septembre 2023
Réponse de BHH Crew le 26 sept. 2023
Dear guest,thank you for taking the time to leave us a review. We are sorry to hear that you were disappointed by the size of the room of one of our Superior Sea View rooms.We do hope this does not keep you from staying with us again in the not so distant future as we would be happy to recommend one of our Deluxe Sea View rooms or one of our Sea View corner suites that may be more to your liking.Very best wishes,

2/10 Horrible

Rob

Voyage en couple
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Room was far too small for 2 people. Real lack of space in both bedroom and bathroom. The bed itself was uncomfortable with an extra thick duvet which isn’t what is required in the middle of a heatwave. We woke up to maggots on the floor of our room. Windows didnt function properly so there was a real lack of fresh air, the mini fan provided isn’t sufficient to keep an entire room cool. Overall I’ve paid for a hotel room that failed to provide the basic requirements of a hotel booking. Rarely make comments on these but this must be the worst experience I’ve had.
Séjour de 1 nuit en septembre 2023
Réponse de BHH Crew le 3 oct. 2023
Dear Rob,Thank you so much for taking the time to leave us a review.Please do let us know if you require any further assistance with this.Very best regards,

10/10 Excellent

Harriet

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
An excellent hotel. Staff were attentive despite being very busy. They set up my partner’s room for her birthday and made it extra special. Had a lovely stay!
Séjour de 1 nuit en septembre 2023
Réponse de BHH Crew le 20 sept. 2023
Dear Harriet,Thank you so much for taking the time to leave us such a lovely review, we really appreciate it.We look forward to welcoming you again soon in the not so distant future.Very best wishes.

10/10 Excellent

Mandy

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Lovely weekend away
Lovely hotel, the room was clean and spacious.
Séjour de 2 nuits en septembre 2023
Réponse de BHH Crew le 4 sept. 2023
Hi there,Thank you so much for taking the time to share your feedback from your recent stay and we are so pleased to hear that you had a great stay and enjoyed your room.We do hope to be able to welcome you again soon.With best wishes

10/10 Excellent

Jamie

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en août 2023
Réponse de BHH Crew le 2 sept. 2023
Dear Jamie,Thank you so much for taking the time to leave us a review, we really appreciate it.I am glad to see that you enjoyed your stay and hope to welcome you again soon to the Brighton Harbour Hotel & Spa in the not so distant future.Very best wishes and thanks again.

2/10 Horrible

Laurence

Voyage en couple
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
- Arrived at the hotel and ordered to pay another £20 (for both of us) to pay for the spa. - Arrived at our room to find it (whilst tidy) dirty, noisy and in some areas disgusting. After complaining, we were transfered to an identical room which was just as bad. - Asked to make a complaint, the manager couldnt be bothered to hear it and just asked me to write it in an email to him. - If I could go back in time, I would have gone to a differnt hotel as this one is totally overpriced and an incredibly poor standard.
Séjour de 1 nuit en août 2023
Réponse de BHH Crew le 4 sept. 2023
Hi there,Thank you for taking the time to share your experience from your recent stay and we are very sorry that you have left disappointed. We will be looking into your concerns outlined above and appreciate you letting us know. Again, our sincere apologies that you have left disappointed with your stay.With best wishes

10/10 Excellent

Craig

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Weekend in Brighton
The stay was great, sea facing room which was great, the noise at the night from the beach front bars was noisy but okay. The bar drinks are expensive though.
Séjour de 2 nuits en août 2023
Réponse de BHH Crew le 2 sept. 2023
Dear Craig,Thank you so much for taking the time to leave us a review, we really appreciate it.I am glad to see that you enjoyed your stay and hope to welcome you again soon to the Brighton Harbour Hotel & Spa in the not so distant future.Very best wishes and thanks again.

8/10 Bien

Irene

Voyage en groupe
Les points forts : Propreté et personnel et service
Das Hotel war sehr sauber, das Personal zuvorkommend. Nur das Zimmer war sehr klein und die Matratze viel zu weich. Der Ausblick in den Hinterhof war schrecklich, aber wenigstens ruhiger als auf der Strassenseite.
Séjour de 5 nuits en août 2023
Réponse de BHH Crew le 2 sept. 2023
Dear Irene,Thank you for taking the time to leave us a review, we really appreciate it.We are so happy to see that you enjoyed your stay and hope to welcome you again soon to the Brighton Harbour Hotel & Spa or any of the other Harbour Hotels in the UK.Very best wishes,

8/10 Bien

John

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Nice hotel
Lovely hotel happily stay there again
Séjour de 1 nuit en août 2023
Réponse de BHH Crew le 26 août 2023
Dear John Thank you so much for taking the time to leave us such a lovely review. We really appreciate it.We do hope to be able to welcome you back again soon in the not so distant future.Very best wishes,