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Avis sur The Brighton Hotel

3 out of 5
The Brighton Hotel
143-145 Kings Road, Brighton, England

Avis

7,2

Bien

Note des voyageurs de 10 (Excellent), d’après 127 avis sur 651." "
Note des voyageurs de 8 (Bien), d’après 257 avis sur 651." "
Note des voyageurs de 6 (Satisfaisant), d’après 149 avis sur 651." "
Note des voyageurs de 4 (Médiocre), d’après 77 avis sur 651." "
Note des voyageurs de 2 (Horrible), d’après 41 avis sur 651." "

7,6/10

Propreté

8,0/10

Personnel et service

6,8/10

Équipements

6,6/10

Infrastructures et conditions de l’hébergement

Avis

10/10 Excellent

FABRICE

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
experience unique ! à conseiller
séjour très agréable dans cet hotel, un personnel très professionel, très chaleureux , attentif à rendre votre séjour le plus plaisant possible. Hôtel que je conseil vivement!
Séjour de 3 nuits en novembre 2019
Réponse de The Brighton Hotel le 1 déc. 2019
Dear Fabrice, Thank you for the kind words. I'm delighted to hear that you had such a great experience with The Brighton Hotel. We sincerely appreciate your insight because it helps us build a better customer experience. Don't hesitate to reach out if you have any more questions, comments, or concerns. Kind regards, The Brighton Hotel team

4/10 Médiocre

Laurent

Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Aller à Brighton!
Agréable surprise pour la ville de Brighton très attractive.Dommage que l’hôtel n’ait pas été à la hauteur.
Séjour de 1 nuit en août 2019
Réponse de The Brighton Hotel le 20 août 2019
Dear Laurent Thanks for the feedback on your experience with The Brighton Hotel. Feedback like this helps us constantly improve our customer experiences by knowing what we are doing right and what we can work on. So, I appreciate you taking the time to send us this helpful response. Don't hesitate to reach out if you have any more questions, comments, or concerns.

10/10 Excellent

frederique

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hotel sympa en bordure de mer , proche du centre ville et des lieux de loisirs. Façade en rénovation mais aucune nuisance le weekend
Séjour de 1 nuit en juillet 2019
Réponse de The Brighton Hotel le 16 juil. 2019
Thank you for the kind words. I'm delighted to hear that you had such a great experience with us. Kind regards,

2/10 Horrible

Sema

Les points faibles : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Horrible, Nécessite une sacré rénovation
J’ai été très déçu par cette hôtel. La description sur hôtel.com n’est pas du tout fidèle à la réalité. Pour moi ce n’est pas un hôtel 3étoiles!! Le sol taché, les peintures qui s effritent!! Des vitres d une saleté indescriptible ! Le bruit et les grincements des parties communes. Tres genant... cela n a pas arrêté ! De plus en l absence de double vitrage côté ville.., j entendais tout!!
Séjour de 1 nuit en avril 2019

10/10 Excellent

jacq

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en décembre 2018

4/10 Médiocre

Colette, L'oise

Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
Il vaut mieux voir ailleurs.
Si vous êtes Français il vaut mieux éviter car personne ne parle un mot de Français, sur le perron il y a des drapeaux mais pas le drapeau national et les emplacements du parking sont réservés aux Anglais. Pour le rapport qualité prix chambre exiguë et mal agencée.
Séjour de 1 nuit en juin 2018

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Très bien
Très bon hôtel, situé sur la plage avec une vue magnifique. Internet très lent mais rien d'autre à redire.
Séjour de 1 nuit en juillet 2017

8/10 Bien

Damien

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
hôtel un peu vieillot mais très bien placé
Très belle station balnéaire idéale pour une visite de 2 jours hors saison.

10/10 Excellent

christophe

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre

6/10 Satisfaisant

GWENAELLE

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre

4/10 Médiocre

Tzeme

Les points forts : Personnel et service
Les points faibles : Confort de la chambre
Hôtel bien situé mais très petite chambre
L'hôtel est bien situé personnel sympa est accueillent. malheureusement chambre 116 ultra petite, pas d'air et ni la possibilité d'ouvrir la fenêtre donc très chaud la nuit et pas possible de dormir correctement. de plus comme le plancher est de travers le lit est également de travers pour le prix de EUR 100.00 la nuit je recherche quand même quelque chose de mieux pour un voyage d'affaire. Je pense qu'il on d'autre chambre mieux enfin j'espère mais je n'y retournerai je ne pense pas ou en leur demandant une grande chambre...

10/10 Excellent

Anonymous

Les points forts : Propreté et personnel et service
Hotel de standing Très bon rapport
Hotel de standing Très bon rapport qualité prix Un peu éloigné du centre mais bel environnement Très bon petit déjeuner avec salle vue sur mer

8/10 Bien

Martin

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Nice old Hotel
Nice old hotel it was a nice stay despite the squeaky floorboards
Séjour de 1 nuit en septembre 2020

8/10 Bien

Patrick

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Served its purpose
Visited Brighton over the weekend to see some friends. The room was small with a small window in the corner but it was basically just a bed for the night so nothing special was needed. Also word of warning, I booked the Brighton Hotel but was transferred to the Kings Hotel across the road
Séjour de 2 nuits en septembre 2020

10/10 Excellent

Laura

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en août 2020

8/10 Bien

jb, Dubai

Voyage en famille avec de jeunes enfants
Les points forts : Propreté et personnel et service
The Brighton Hotel was unavailable, due to renovations; so we were rebooked in the sister Hotel, ‘The Kings’ adjacent to the original booking & a like for like 3***. Mostly the Staff were civil, polite & helpful. Initially allocated Room.133, this accommodation was unacceptable, as it resembled a coverted emergency exit path; below stairs. This was remedied by a polite lady in reception, whom accepted that the original booking had been ‘lost in translation’; from the original’Brighton Hotel reservation. The Rooms were basic, but clean & bedding comfortable. Bathroom was clean & well kept. I believe my second room had USB charging available? Breakfast was Room service only, due to ‘social distancing’; but was cooked well & ample. Tea, Coffee & milk are abundantly available in the room. The Hotel is in a Sea Front location & convenient walking distance, from entertainment and F&B.
Séjour de 1 nuit en août 2020

8/10 Bien

Deborah, Hazlemere Buckinghamshire.

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The hotel was lovely , clean and staff were really nice , and very well organized for the one way system around the hotel , but felt there were a lot of people not sticking to the rules of the hotel with the one way , the wearing of face masks and using the hand held , but we did and we had a lovely stay .
Séjour de 4 nuits en août 2020

4/10 Médiocre

John

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Wrong hotel
The Brighton Hotel is currently a home less shelter. You need to take this off your books. I was rerouted to the kings hotel who luckily honoured the booking which was a very nice hotel thank you 🙏
Séjour de 1 nuit en août 2020

8/10 Bien

Martin

Les points forts : Personnel et service
Séjour de 1 nuit en juillet 2020

6/10 Satisfaisant

Voyageur vérifié

Voyage en couple
Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Poor parking. Lots of fixtures very tired and in a couple of cases grubby. Looked like lipstick mouth shaped by the lift and dirty black mark on the net curtain. Room was small and basic but OK for just one night. The staff however were very good especially those in the restaurant for breakfast.
Séjour de 1 nuit en mars 2020

8/10 Bien

Janeet, London england

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Didnt like all the repair work, did like that this tired old hotel is opposites the beach.
Séjour de 2 nuits en mars 2020
Réponse de Agnese Lejina, Front Office Assistant Manager le 17 mars 2020
Dear Janeet, Thank you so much for being our guest and for taking the time to post a review on your recent stay at The Brighton Hotel. We greatly appreciate your comment about our location, but we are saddened to hear, that you were not happy about your experience due to scaffolding. The Brighton Hotel team is working really hard to improve the Hotel’s visual state and the customers experience in general,therefore we hope to see you back in the nearest future when all repair works will be completed, so you can enjoy outstanding stay with us.

8/10 Bien

Jerry

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en mars 2020
Réponse de Agnese Lejina, Front Office Assistant Manager le 15 mars 2020
Dear Jerry, Thank you for being our guest and your fantastic review about your recent stay at The Brighton Hotel. We will receive you again with great pleasure, should you consider coming again, and will reserve the best of welcomes for you.

8/10 Bien

Aleksandar

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Séjour de 1 nuit en mars 2020
Réponse de Agnese Lejina, Front Office Assistant Manager le 14 mars 2020
Dear Aleksandar, Thank you for being our guest and your fantastic review about your recent stay at The Brighton Hotel. We will receive you again with great pleasure, should you consider coming again, and will reserve the best of welcomes for you.

6/10 Satisfaisant

ronald

Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Stay at Brighton Hotel - 6th March 2020
Unfortunately there was a large scaffold along the whole front of the hotel, and the room we were in was not very clean overall, windows inside and out needed cleaning Location is great, but the hotel is pretty tired. Breakfast was good, and the service at breakfast was friendly
Séjour de 1 nuit en mars 2020
Réponse de Agnese Lejina, Front Office Assistant Manager le 13 mars 2020
Dear Ronald, Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. We are happy to hear, that you enjoyed our location, good breakfast and friendly service. Your comment about aspects of the hotel's need in updating is greatly appreciated. It is a pleasure to announce that we will be implementing many upgrades to the property within the nearest future. We hope that you will give another chance in the future so you can enjoy an impeccable stay with us.

10/10 Excellent

paul

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
brighton 2020
excellent,great friendly staff,very helpful,informative,clean room
Séjour de 1 nuit en mars 2020
Réponse de Agnese Lejina, Front Office Assistant Manager le 13 mars 2020
Dear Paul, Thank you for being our guest and fantastic review about our great, very helpful and informative staff, clean room at The Brighton Hotel. Delivering outstanding customer service is incredibly important to us and we strive to do all our best to accommodate our guests and to ensure that they are happy throughout the entirety of their stay. We will receive you again with great pleasure, should you consider coming again, and will reserve the best of welcomes for you.

6/10 Satisfaisant

Ben

Séjour de 1 nuit en mars 2020
Réponse de Agnese Lejina, Front Office Assistant Manager le 13 mars 2020
Dear Ben, Thank you for being our guest and your review about your recent stay at The Brighton Hotel.

8/10 Bien

Lucy, Ashford Kent

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Staff were very friendly and welcoming, hotel close to various attractions and easy to find
Séjour de 1 nuit en mars 2020
Réponse de Agnese Lejina, Front Office Assistant Manager le 13 mars 2020
Dear Lucy Thank you for the kind words. We are delighted to hear that you had such a great experience at The Brighton Hotel with very friendly and welcoming staff. Fantastic customer service is at the heart of everything we do here at The Brighton Hotel, so customer feedback is very much appreciated to see what we do right and what we do wrong. We really hope to see you again at The Brighton Hotel

10/10 Excellent

Clair

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en février 2020
Réponse de Agnese Lejina, Front Office Assistant Manager le 29 févr. 2020
Dear Clair, Thank you for being our guest and your fantastic review about your recent stay at The Brighton Hotel. We will receive you again with great pleasure, should you consider coming again, and will reserve the best of welcomes for you.

8/10 Bien

GeeTaylor, Sydney Australia

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Located opp beach just past the i360 tower (worth the £15 to go up to view Brighton & surrounds) - about 15-20 easy walk down West st from train stn, turn right at beachfront. Room bit dated but comfortable & clean with decent shower, they currently have scaffolding over front of hotel, but all good inside with bar & restaurant facilities. Would stay here again. Can walk to all shopping areas / centres - the Lanes area well worth a visit.
Séjour de 2 nuits en février 2020
Réponse de Agnese Lejina, Front Office Assistant Manager le 29 févr. 2020
Dear Gee Taylor, Thank you very much for your candid review of your recent stay at The Brighton Hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. We greatly appreciate your comments about aspects of the rooms need of updating. It is a pleasure to announce that we will be implementing many upgrades to the property within the nearest future. We will receive you again with great pleasure, should you consider coming again, and will reserve the best of welcomes for you.

8/10 Bien

Paul, London

Voyage en couple
Les points forts : Propreté et personnel et service
My girlfriend I came down to Brighton to take part in the Half Marathon which was taking place on Sunday 23rd February,, prior to our arrival I received an email from the hotel informing us of the scaffolding on the front of the hotel. When we arrived on Saturday we could see that the front of the hotel needed a lot of attention with bare brickwork showing. We entered the lobby , which was clean and welcoming and made our way to the front desk,, we checked in no problem and were given the roon 123 on the first floor which was at back/side of the hotel due to the scaffolding blocking all the sea views I imagine. Our room was clean and warm with the radiators on. Nicely made double bed. Tv and shower room/toilet. Which was all clean and tidy. I was not around for the included with price of the room breakfast. My girlfriend informs me it wasn't edible. Toast not toasted, green scrambled eggs,, and not very nice looking smoked salmon. Not thinly cut,, and brown-ish,, not at all appetizing by all accounts.
Séjour de 1 nuit en février 2020
Réponse de Agnese Lejina, Front Office Assistant Manager le 29 févr. 2020
Dear Paul, Thank you very much for your candid review of your recent stay at our hotel. We are happy to hear, that you enjoyed your stay and found it comfortable, however your comment about not edible breakfast is greatly appreciated and we will be taking note of your feedback to ensure that this incident never happens again. Please accept our apology for any inconvenience we may have caused you. We hope that you will give us another chance in the future so you can enjoy an impeccable stay with us.

4/10 Médiocre

Clare

Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement et confort de la chambre
Disappointing stay
Hotel is in desperate need of updating - room was very tired and flooring was unstable making us feel dizzy through out our stay. Room was cold. Staff were friendly and welcoming.
Séjour de 1 nuit en février 2020
Réponse de Agnese Lejina, Front Office Assistant Manager le 29 févr. 2020
Dear Clare, Thank you for being our guest and your valuable review about your recent stay at The Brighton Hotel. We appreciate your kind words about friendly and welcoming staff. Delivering outstanding customer service is incredibly important to us and we strive to do all our best to accommodate our guests and to ensure that they are happy throughout the entirety of their stay. We greatly appreciate your comments about aspects of the hotel is in need of updating and we are pleased to announce, that issues you raise will be dealt with in a major renovation in the nearest future. We will receive you again with great pleasure, should you consider coming again, and will reserve the best of welcomes for you.

2/10 Horrible

Jack

Voyage d’affaires
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
I was on the top floor, very cold room had to request a heater. Had my van broken into whilst parked on the street, asked if I could park in the hotel car park the woman receptionist told me No I wasn’t allowed I even though the car park was empty, I’m working in the area for the next 7 weeks but won’t be returning here.
Séjour de 4 nuits en février 2020
Réponse de Agnese Lejina, Front Office Assistant Manager le 29 févr. 2020
Dear Jack, Thank you for giving us your time and feedback on your experience at The Brighton Hotel. I'm so sorry that you were not satisfied with your stay with us, because of the need to request heater and your broken van which we could not accept in our car park. I understand how frustrating that must have felt, however, we have informed you before your arrival via Expedia messenger, that we do not accept vans or any large cars, because it is not possible to park them withing parking lines due to a narrow space. Again, I apologise for any inconvenience we may have caused you, and I appreciate you taking the time to leave your comments. Don't hesitate to reach out if you have any more questions, comments, or concerns.

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, équipements
Les points faibles : Infrastructures et conditions de l’hébergement
Séjour de 2 nuits en février 2020
Réponse de Agnese Lejina, Front Office Assistant Manager le 29 févr. 2020
Dear Anonymous, Thank you so much for being our guest and for taking the time to post a feedback score on your recent stay with us.

8/10 Bien

Voyageur vérifié

Voyage d’affaires
Les points forts : Propreté et personnel et service
The property is being refurbished on the front but inside it was clean and looked good. However my room was very small for a double and my shower sounded like a lawn mower, when switched on. Jamie behind the front desk was excellent and showed great customer service though!!! When I told him about my room, he quickly looked for another room for me to move into and enthusiastically offered to come up straight away to help me move over, even though he was busy on the computer and alone behind the front desk. I did not move as it was late and I was only staying there two nights. Then after I left the hotel I realised that I had forgotten a top in the room. When I phoned the hotel to ask if it was found, Jamie answered and informed me that it was found by housekeeping. He told me that he would post it to my residential address and charge the card on file, making it painless and worry free for me. Jamie showed great customer skills, concern and care. He's a big reason why I'll go back to the hotel again and a huge asset.
Séjour de 2 nuits en février 2020
Réponse de Agnese Lejina, Front Office Assistant Manager le 29 févr. 2020
Dear Anonymous, Thank you for your amazing feedback about your stay at The Brighton Hotel. We are so delighted to hear that you find our customer service representative- Jaime so excellent and professional. Fantastic customer service is at the heart of everything we do here at The Brighton Hotel, so customer feedback is very much appreciated to see what we do right and what we do wrong. We really hope to see you again at The Brighton Hotel soon and we will reserve our best welcomes for you.

8/10 Bien

Voyageur vérifié

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Very comfortable stay
Very comfortable stay
Séjour de 2 nuits en février 2020
Réponse de Agnese Lejina, Front Office Assistant Manager le 9 févr. 2020
Dear Guest, Thank you for being our guest and your fantastic review about your recent stay at The Brighton Hotel. We appreciate your valuable feedback and will receive you again with great pleasure, should you consider coming again.

10/10 Excellent

Voyageur vérifié

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Everything is good. Room is clean and comfortable. Staff are really nice and helpful.
Séjour de 1 nuit en janvier 2020
Réponse de Agnese Lejina, Front Office Assistant Manager le 31 janv. 2020
Dear Guest, Thank you for being our guest and your valuable review about your recent stay at The Brighton Hotel. We appreciate your kind words about clean and comfortable rooms, really nice and helpful staff. Feedback like this helps us constantly improve our customer experiences by knowing what we are doing right and what we can work on. We will receive you again with great pleasure, should you consider coming again, and will reserve the best of welcomes for you.

8/10 Bien

Heather

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en janvier 2020
Réponse de Agnese Lejina, Front Office Assistant Manager le 31 janv. 2020
Dear Heather, Thank you for being our guest and your fantastic review about your recent stay at The Brighton Hotel. We will receive you again with great pleasure, should you consider coming again, and will reserve the best of welcomes for you.

8/10 Bien

Martin

Les points forts : Propreté et personnel et service
Séjour de 1 nuit en janvier 2020

10/10 Excellent

Sally

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great location
Great location, great for a night or two. Staff friendly. Breakfast was good
Séjour de 1 nuit en janvier 2020
Réponse de Agnese Lejina, Front Office Assistant Manager le 25 janv. 2020
Dear Sally Thank you for the kind words about our friendly staff and great location at The Brighton Hotel. We will receive you again with great pleasure, should you consider coming again, and will reserve the best of welcomes for you.

8/10 Bien

Anas aftab

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en janvier 2020
Réponse de Agnese Lejina, Front Office Assistant Manager le 25 janv. 2020
Dear Anas aftab Thank you so much for being our guest and for taking the time to post a review on your recent stay at The Brighton Hotel.

8/10 Bien

Voyageur vérifié

Les points forts : Propreté et personnel et service
Great for a quick overnight stay. Good views at breakfast. Slightly early wake up call from housekeeping and room on a bit of a slant but other than that good. Luckily we didn’t need parking but 18 seemed a lot. Spaces available
Séjour de 1 nuit en janvier 2020
Réponse de Agnese Lejina, Front Office Assistant Manager le 20 janv. 2020
Dear Anonymous, Thank you so much for being our guest and for taking the time to post a review on your recent stay at The Brighton Hotel. It is our pleasure, that you had a great overnight stay and enjoyed good views at the breakfast. We regret that The Brighton Hotel didn’t meet your expectations due to our car park charge. We believe that our prices are most competitive within Brighton and Hove, especially seafront location, where at the daytime prices go up to £3.50 per hour, but we charge £18 for night stay. Regarding early wake up call from housekeeping and a room on a bit of a slant- please accept our apologies, but we do hope that you were able to speak with one of our Duty Managers to discuss your unpleasantness. Don't hesitate to reach out if you have any questions, comments, or concerns.

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en janvier 2020
Réponse de Agnese Lejina, Front Office Assistant Manager le 20 janv. 2020
Dear Anonymous, Thank you for giving us your time and feedback on your experience at The Brighton Hotel.

10/10 Excellent

Voyageur vérifié

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great location, very friendly and helpful staff and we had a great room ( 111 huge with great sea view, worth the bit extra for a sea view) Only negative was scaffolding covering the front of the hotel which did impair the view
Séjour de 2 nuits en janvier 2020
Réponse de Agnese Lejina, Front Office Assistant Manager le 21 janv. 2020
Dear Anonymous, Thank you for being our guest and your fantastic review about your recent stay at The Brighton Hotel. We appreciate your valuable feedback about our very friendly and helpful staff, great room. We are pleased to announce that updates will be son implemented and scaffolding removed. We will receive you again with great pleasure, should you consider coming again, and will reserve the best of welcomes for you.

4/10 Médiocre

Voyageur vérifié

Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Disappointing
Wasn't as pictures showed, not as clean or bright.
Séjour de 2 nuits en décembre 2019
Réponse de Agnese Lejina, Front Office Assistant Manager le 21 janv. 2020
Dear Anonymous, Thank you so much for being our guest and for taking the time to post a review on your recent stay at The Brighton Hotel. We regret that The Brighton Hotel didn’t meet your expectations and we hope, that you will give us a another chance to earn your trust back, we can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.

10/10 Excellent

raymond

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Fantastic staff
Great stay again at Brighton hotel, welcome always gd, and check in done with no problems,eshter, the lady who checked me in, was very helpful and friendly, fantastic job! plus service at breakfast again very good from jumello! hope I got her name right? overall I've never had a problem staying here, it's has it's quirky side! uneven floors etc, but adds to hotel! You are welcomed and appreciated 👍 by lovely staff,a lovely stay, Thanks
Séjour de 4 nuits en janvier 2020
Réponse de Agnese Lejina, Front Office Assistant Manager le 21 janv. 2020
Dear Raymond, Thank you for being our guest and your amazing review about your recent stay at The Brighton Hotel. We will receive you again with great pleasure, should you consider coming again, and will reserve the best of welcomes for you.

8/10 Bien

Gabriel

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en janvier 2020
Réponse de Agnese Lejina, Front Office Assistant Manager le 20 janv. 2020
Dear Gabriel, Thank you for giving us your time and feedback on your experience at The Brighton Hotel.

8/10 Bien

Voyageur vérifié

Séjour de 1 nuit en janvier 2020
Réponse de Agnese Lejina, Front Office Assistant Manager le 20 janv. 2020
Dear Anonymous, Thank you for giving us your time and feedback on your experience at The Brighton Hotel.

6/10 Satisfaisant

George

Séjour de 1 nuit en décembre 2019

8/10 Bien

Timothy

Voyage en groupe
Les points forts : Propreté, personnel et service, confort de la chambre
Séjour de 1 nuit en décembre 2019
Réponse de Agnese Lejina, Front Office Assistant Manager le 3 janv. 2020
Dear Timothy, Thank you so much for being our guest and for taking the time to post a review on your recent stay at The Brighton Hotel. Kind regards, The Brighton Hotel team