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Avis sur Fable Dunedin

5 out of 5
Fable Dunedin
310 Princes St, Dunedin

Avis

9,0

Merveilleux

Note des voyageurs de 10 (Excellent), d’après 209 avis sur 319." "
Note des voyageurs de 8 (Bien), d’après 72 avis sur 319." "
Note des voyageurs de 6 (Satisfaisant), d’après 26 avis sur 319." "
Note des voyageurs de 4 (Médiocre), d’après 8 avis sur 319." "
Note des voyageurs de 2 (Horrible), d’après 4 avis sur 319." "

9,6/10

Propreté

9,4/10

Personnel et service

9,0/10

Équipements

9,4/10

Infrastructures et conditions de l’hébergement

9,0/10

Écoresponsabilité

Avis

10/10 Excellent

Georges

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
escale plaisante à Dunedin
Un accueil parfait et tout particulièrement la gentillesse de Mohamed qui prépare magnifiquement notre séjour dans cet hôtel historique ou il n’est pas toujours facile de retrouver sa chambre 😂
Séjour de 1 nuit en novembre 2023
Réponse de Charlotte Steele - Duty Manager le 27 nov. 2023
Thank you for taking the time to leave us your review. We hope that we can welcome you back to stay with us again in the future.

8/10 Bien

Alain

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Hôtel confortable, bien situé Chambre sur la rue claire , sinon beaucoup de chambre sombre donnant sur un mur
Séjour de 3 nuits en mars 2023
Réponse de Charlotte Steele - Duty Manager le 13 mars 2023
Dear Alain, Thank you for your positive review. I am pleased to see that you enjoyed your stay with us. We hope that your travels around New Zealand have been wonderful.

10/10 Excellent

Jon

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Service was excellent, property very well presented. Chaeck in and check out was slow and seemed like a clunky competer system to book guests in and out. There was quite a line up of guest checking in at 3.30pm. They need two staff on to cope.
Séjour de 1 nuit en avril 2024
Réponse de Lachlan le 14 avr. 2024
Hi Jon,Thank you so much for your review. Glad to hear you enjoyed our property. Your feedback regarding the check in/out process has been noted.Thanks again :)

8/10 Bien

Penny

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Neat old property. Excellent restaurant.
Séjour de 1 nuit en avril 2024
Réponse de Lachlan le 4 avr. 2024
Hi Penny,Thanks for taking the time to leave us this stunning review! Happy to hear you liked our hotel.

10/10 Excellent

susan

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Staff were spectacular
Séjour de 1 nuit en mars 2024
Réponse de Guru le 1 avr. 2024
Hello Susan,Thank you for your wonderful review.

10/10 Excellent

Frank

Voyage en couple
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Very nice but should have booked a bigger room. Great location
Séjour de 3 nuits en mars 2024
Réponse de Lachlan le 4 avr. 2024
Hi Frank,Thanks for such a great review!If you choose to stay with us in the future, please reach out directly so we can allocate the room best suited for your needs.

10/10 Excellent

Yaohua

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice room with styles!
Séjour de 1 nuit en mars 2024
Réponse de Guru le 27 mars 2024
hello,Thank you for your lovely feedback!

10/10 Excellent

Alison

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great hotel with super friendly and helpful staff. We had booked a classic room which was small but extremely cozy and luxurious. It was right on the top floor so we had to carry our suitcases up the final flight of stairs which might be a problem for some people. We didn't eat here but did have a really good cocktail in the bar. If we need to stay in Dunedin again then we would definitely return to Fable.
Séjour de 1 nuit en mars 2024
Réponse de Guru le 27 mars 2024
Thank you for your kind review and appreciating our property.

4/10 Médiocre

Edwin, Campbell

Voyage en famille
Les points forts : Propreté
Les points faibles : Personnel et service
The main problem with the hotel is that the staff are surly when you ask for a service and I have never seen so much condescension from a front desk. When we checked in and asked for the valet parking service, which had been booked by phone a week earlier I was told I would have to park in the street somewhere. the fact that it was pouring down with rain did not help. After parking we were taking our luggage to our rooms and the front desk chases us and gave us our 3 bottles of complimentary wine stating "Oh we forgot to give you these", what's wrong with leaving them in our three rooms as good hotels do? As I have previously stated this hotel and its staff are all pose and no service and I could not recommend this hotel to anyone
Séjour de 2 nuits en mars 2024
Réponse de Lachlan le 4 avr. 2024
Dear Edwin,Thanks for taking the time to leave a review of your recent stay with us. I'm sorry to hear that our service wasn't up to the standard we aim for it to be.Apologies for the confusion with your parking, it must have been missed on your booking. Thankfully we are able to get you a space the very next day.As for the wine, I'm sorry it wasn't given to you right away. The reason it's not kept in the room, it too avoid confusion with other minibar items, as only Expedia guests receive wine and we like to pass it to our guests at the desk to add a personal touch to the gift. Once again apologies the hotel and the staff were not up to our usual standard. Your feedback is incredibly valued has been passed on.Regards,Lachlan HarveyDuty Manager

10/10 Excellent

Jodi

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Beautiful old hotel, great location, wonderful bar & restaurant!
Séjour de 1 nuit en février 2024
Réponse de Guru le 27 mars 2024
Thank you for your kind review :)

10/10 Excellent

Ryan

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Excellent stay overall with great location for relative easy walking to CBD, nearby attractions, and a few restaurants. Room was small but still great for a short stay. Hotel is well maintained and clean throughout. Staff were most courteous and professional throughout at reception, housekeeping, and restaurant. Would stay again.
Séjour de 2 nuits en février 2024
Réponse de Guru le 27 mars 2024
Thank you for your kind review and appreciating our property along with the team members :)

10/10 Excellent

Fiona

Séjour de 1 nuit en février 2024
Réponse de Guru le 27 mars 2024
Thank you for your generous rating.

10/10 Excellent

Gretchen

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Exceptional professional staff. Very quiet and clean.
Séjour de 2 nuits en février 2024
Réponse de Guru le 27 mars 2024
Thank you for your kind review and appreciating our property.

6/10 Satisfaisant

Lorraine

Voyage en couple
It was a nice stop over but would not stay again. A little overrated.
Séjour de 1 nuit en février 2024
Réponse de Guru le 27 mars 2024
Thank you for your kind review and apologies that your stay was below satisfactory. A bit more detail would help us understand the review better.

10/10 Excellent

Joshua

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Pillows were a little firm, would have been nice to have one soft and one firm pillow (options). Otherwise good stay - restaurant has good quality food.
Séjour de 1 nuit en février 2024
Réponse de Guru le 27 mars 2024
Hello,Thank you for your feedback!We're in the midst of having a pillow menu so hopefully by your next visit, we'll have something in place.

6/10 Satisfaisant

DIANNE

Les points forts : Propreté et personnel et service
Séjour de 2 nuits en décembre 2023
Réponse de Guru le 27 mars 2024
Thank you for your kind rating.

10/10 Excellent

Nicola

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Amazing property
Séjour de 1 nuit en février 2024
Réponse de Guru le 27 mars 2024
Thank you for your kind review.

10/10 Excellent

Douglas, Golden

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Small gum and functional. Nice rooms with washer dryer.
Séjour de 1 nuit en janvier 2024
Réponse de Guru le 27 mars 2024
Thank you for your kind review.

8/10 Bien

Noel

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
A stylish boutique hotel. Only downside , our suite hada splendid view of the lightwell, and no elevator access
Séjour de 1 nuit en février 2024
Réponse de Guru le 27 mars 2024
Hello,Thank you for your kind review, and apologies the room wasn't upto your expectations.

10/10 Excellent

Steven

Séjour de 2 nuits en janvier 2024
Réponse de Guru le 27 mars 2024
Thank you for your kind rating.

6/10 Satisfaisant

Rhys

Voyage d’affaires
Les points forts : Propreté
Property seems nice in terms of finishes but trying to be a 5 star with 3 facilities and staff. Nice enough but missed all the small details from linen/towels that feels as rough as sandpaper to staff slouching on phones and minimal eye contact. The hotel is a short walk to centre of Dunedin. Food at the hotel is very average and well overpriced for what it is. If they concentrated on the small details it’ll be value for money but reality is it’s a 3 star and not a patch on other fables around NZ/AU
Séjour de 1 nuit en janvier 2024
Réponse de Guru le 27 mars 2024
Thank you for your kind review and appreciating our property. Apologies that our service wasn't upto your standards.

10/10 Excellent

Sonya, Invercargill

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice property in good location.
Séjour de 1 nuit en janvier 2024
Réponse de Guru le 27 mars 2024
Thank you for your kind review.

8/10 Bien

Rochelle, Redondo Beach

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great historic looking building interesting old style elevator
Séjour de 2 nuits en janvier 2024

10/10 Excellent

Graham

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
A very comfortable well run hotel
Séjour de 3 nuits en janvier 2024

6/10 Satisfaisant

Alan

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Rooms were a little dark, luggage didn’t get brought up from the foyer. But the staff were very pleasant and helpful. Overall, a good enjoyable stay👍🙂
Séjour de 1 nuit en janvier 2024

8/10 Bien

Rachel

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Beautiful hotel. Even though there is an elevator, still had to pack suitcases up and down stairs to reach our room.
Séjour de 1 nuit en janvier 2024

10/10 Excellent

Abbie

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Stylish and comfortable
Very comfortable updated room with excellent styling. In house movie service was excellent. Friendly and helpful staff. We would definitely stay again
Séjour de 1 nuit en janvier 2024

8/10 Bien

Wayne, Auckland

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Property was nice, room was very small for the price. Service was very slow had to wait a while for breakfast.
Séjour de 2 nuits en janvier 2024

10/10 Excellent

Julie

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Fable Hotel in Dunedin
Lovely boutique hotel Centrally located Friendly staff I would definitely stay there again
Séjour de 1 nuit en janvier 2024

10/10 Excellent

Sharleen

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Awesome stay right in the heart of town great location, walked everywhere.
Séjour de 2 nuits en janvier 2024

10/10 Excellent

Darryl

Voyage en couple
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
The modern decor is great, loved it. attention to detail everywhere you look. All the team we came in contact with were lovely, espeically the delightful waitress who ser ved us dinner. Food was delicious also. First class hotel
Séjour de 1 nuit en janvier 2024

10/10 Excellent

Fernanda

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 2 nuits en décembre 2023

8/10 Bien

Sau Wai Tien

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Lucky we arrived at the hotel was on public holiday so the street parking is free, otherwise it is a pain to find the parking spot plus parking time max is 4 hours. The staffs are so friendly and helpful. Only one thing is not convenient that we have to carry the luggage either walking up or down after getting out the lift to go to our room. Other then that everything is great 👍
Séjour de 2 nuits en décembre 2023

8/10 Bien

Lacey

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Clean but small. Not much directly nearby. Queen bed. Parking expensive ($40/nt). Staff were friendly. Mini bar and room service expensive. Good tv/movie channels available.
Séjour de 1 nuit en décembre 2023

10/10 Excellent

Stephen

Voyage en couple
Les points forts : Propreté et personnel et service
The service was too. Room was very comfortable. The bed was great.
Séjour de 1 nuit en décembre 2023

6/10 Satisfaisant

Susan

Voyage en couple
Les points forts : Personnel et service
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
It was NYE, and the hotel was fully booked. Our 'suite' was so small we had difficulty opening our luggage - and the view of the building next door - from the bedroom was less awful. Was hoping for larger bedroom space.

8/10 Bien

Mark

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en décembre 2023

8/10 Bien

David

Séjour de 1 nuit en décembre 2023

8/10 Bien

MIKYOUNG

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Gorgeous and cozy hotel. Especially, breakfast menus are amazing. I chose this hotel for my family and all members were satisfied with the high quality service. However, parking is not convenient but it’s easy to reach out local amenities near hotel by walking. Strongly recommend staying this hotel.
Séjour de 2 nuits en décembre 2023

6/10 Satisfaisant

Sandeep

Voyage en famille
We were given room on 7th floor where there was no lift, hotel staff helped us with movement of luggage. It would have been better if this was made known to us while booking the hotel. Transparency is lacking in this case.
Séjour de 2 nuits en décembre 2023

8/10 Bien

Gregory

Les points forts : Personnel et service
Windows felt drafty. Had to put pillows for insulation. On the plus side, they had pillows of 3 different firmness to chose from. That's rare even in the best of hotels. Makes for a much better sleep when get the right pillow.
Séjour de 3 nuits en décembre 2023

4/10 Médiocre

Martin

Séjour de 2 nuits en décembre 2023

6/10 Satisfaisant

Erik

Voyage d’affaires, Voyage en couple
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
A well-kept property let down by many flaws. The Fable is a very well kept hotel in a heritage building. The rooms are well appointed, albeit small. The big letdowns were the very slow breakfast where we waited over 30 minutes for oatmeal and a coffee. Disappointingly the hotel has no gym and din’t offer the Expedia rewards that were printed on the booking. We did get a later checkout but staff forgot to extend the key. The upkeep of the hotel is great but its much let down by inattentiveness of staff. I’ll go elsewhere next time.
Séjour de 5 nuits en décembre 2023

2/10 Horrible

Hannah

Voyage en couple
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The hotel was a total let down. The staff was rude and very condescending. One thing told to us, then heard the opposite told to others. Hotel “ran out” of parking and told us to just park in a metered spot and get up and feed the meter. Lovely. But the concierge told the couple after us he’d get their car parked. Thought there wasn’t any parking left? At 8:30am when we are getting up to feed the meter, housekeeping is out in the hallway knocking on doors. 8:30am - really? People are still sleeping. In the room multiple areas that clearly are not vacuumed well. Should be pristine if housekeeping starts at 8:30. Two elevators but apparently you can only put your luggage on one of them? Never heard of this. Concierge thought it was important to be condescending when telling my partner that. Not necessary. It’s an elevator why can’t it have luggage? Overall a very unenjoyable stay. Did not enjoy this hotel.
Réponse de Charlotte Steele - Duty Manager le 2 janv. 2024
Dear Hannah, I am very sorry to read that you were so upset by your stay at our hotel. Regarding the car parking - we do suggest guests who book with us reserve car parking before arrival to avoid disappointment - that is likely what the other guests have done hence why we were able to park their car for them. Housekeeping do start at 830 am, and will knock on vacant rooms doors before cleaning this is standard procedure as we would never want to walk in on guests. We do have two lifts at the hotel, one at the back that is a modern lift and an older lift at the front of the property. We usually request you use the lift at the back when checking in for two reasons, - we close the older lift at night time to prevent guest disturbance and the older lift is smaller in size so it is for your comfort we suggest to either bring the luggage up to the room for you or use the lift at the back of the property. I understand that you have not enjoyed your stay, but I do hope you now understand that the team were not trying to be condescending, they were being helpful and our housekeeping team were in no way knocking on doors to annoy any guests.

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en novembre 2023
Réponse de Charlotte Steele - Duty Manager le 4 déc. 2023
Thank you for your review! Its great to see you enjoyed your stay.

10/10 Excellent

Adam

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Beautiful hotel, was an amazing room. Staff were amazing and great location. Only things, if had to pick something, is due to the age of building, elevator meant it couldn't stop on every floor and a flight of steps was required to access room. Also not able to see out the windows in room (not opaque due to orientation of room).
Séjour de 2 nuits en novembre 2023
Réponse de Charlotte Steele - Duty Manager le 4 déc. 2023
Dear Adam, Thank you for your review. We are pleased to see that you enjoyed your stay with us. We hope that you can come to stay again soon.

10/10 Excellent

Lisa

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Sensational place to stay
Séjour de 1 nuit en novembre 2023
Réponse de Charlotte Steele - Duty Manager le 4 déc. 2023
Dear Lisa, Thank you for your review. We are so pleased to see that you had a great stay with us and hope to see you again soon.

8/10 Bien

Eric

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The room was very nice, but a luxury room should have a better view than the inside ducts of the hotel. Price doesn't match value. More expensive than a 5-star in Auckland, yet doesn't match quality of some of these properties.
Séjour de 1 nuit en novembre 2023
Réponse de Charlotte Steele - Duty Manager le 4 déc. 2023
Dear Eric, Thank you for taking the time to leave us your review. As we are a heritage hotel with a unique lay out some rooms do have internal rooms. These do not suit all guests needs. I am pleased to see that even though you were in an internal room you did like the style of the room and found the room nice. Thank you once again for your feedback

10/10 Excellent

Jacqui

Séjour de 1 nuit en novembre 2023
Réponse de Charlotte Steele - Duty Manager le 27 nov. 2023
Thank you for taking the time to leave us your review. We hope that we can welcome you back to stay with us again in the future.

10/10 Excellent

Sunil

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en novembre 2023
Réponse de Charlotte Steele - Duty Manager le 27 nov. 2023
Thank you for taking the time to leave us your review. We hope that we can welcome you back to stay with us again in the future.