Les notes se basent sur un nombre total de 154 avis vérifiés

4,0 sur 5
Recommandé par 81 % des clients
4,2 Propreté de la chambre
4,0 Services et personnel
4,0 Confort de la chambre
4,0 Conditions de l'hôtel
Avis Expedia vérifiés
5 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié de Maple Grove, MN

Excellent!

Publié le 12 déc. 2017
We stayed at Superior Shores instead of Duluth cause it was $150-$200 cheaper. The drive from Two harbors to Duluth was well worth it! The rooms are so much nicer than they look in the pictures, it’s absolutley beautiful place to stay. If you stay in Burlington Bay, there’s a tunnel to the pool in the middle building which is super nice. Pool and hot tub are very clean and super nice. Our stay at superior shores was beyond what we excepted and we were very pleased, we’re excited to come back.
4 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié de Minnesota

Beautiful hotel

Publié le 26 oct. 2017
Had problems with our swipe key. Lamp was missing a switch and bulb out in overhead light- both were taken care of. Shower curtain had some white stuff on it and it was not changed.
Commentaire laissé par : Direction de l'hôtel
3 nov. 2017 par Jenna - Manager at Resort, Direction de l'hôtel
Hello, Thank you for your review! I am glad we could fix your light bulb out during your stay - it is our endeavor to fix any issues immediately. We can't wait to have you back!
4 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié de Glencoe, MN

Nice hotel with beautiful view

Publié le 21 oct. 2017
We loved how private our room felt and the beautiful view from our window that overlooks Lake Superior. The pool and hot tub look so enticing. We loved the private trails that took us along Lake Superior and gave us a little adventure on our trip. The beach was so peaceful and romantic with the fire pit circles. We also enjoyed the restaurant with a view of the lake right off the beach. It was a very memorable honeymoon, and we will be returning next year.
Commentaire laissé par : Direction de l'hôtel
3 nov. 2017 par Jenna - Manager at Resort, Direction de l'hôtel
Hi Brianna, Thank you so much for taking the time to submit such a detailed review. We are so glad you came on your honeymoon and had a great time. We look forward to being your family's 'home away from home' for many years to come!
5 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié de Rochester, MN

Superior it is!

Publié le 20 oct. 2017
Les + : What's not to like. It may be a hard to find at night. Especially like that it's not too far from the Rustic Inn.
Les - : Nothing so far.
Situation : It's just a few miles north of Two Harbors and Gooseberry State Park is a short drive to the North.
We had a terrific room with a terrific view. We had a glorious view of Lake superior at sunset and the sunrise the next morning. With the sounds of Superior gently lapping at the shore to relax you as you fell asleep. We kept the window slightly open thru night and the fireplace was there to keep us warm. A great experience for the soul.
Commentaire laissé par : Direction de l'hôtel
3 nov. 2017 par Jenna - Manager at Resort, Direction de l'hôtel
Hi RoasterMan, Thanks for the awesome review! What a great picture, too, thank you for sharing that. I am so glad you enjoyed your room, the views, and the sounds of the lake. Keeping the window open is a must-do with the cool breeze and the lake sounds. Now we just need the geese to fly South and not honk at 5 am ;) We can't wait to have you back!
3 sur 5
par un voyageur vérifié de waseca mn

Publié le 19 oct. 2017
Our room was not cleaned Food on the floor yet when we came back the sheets we're not changed pillowcase were still dirty no place to sit only on the bed no continental breakfast
Commentaire laissé par : Direction de l'hôtel
3 nov. 2017 par Jenna - Manager at Resort, Direction de l'hôtel
Hi Sharon, Thank you for your review. Your stayover clean was not done to our standards, and I apologize for that - it has been addressed. We do not advertise for a continental breakfast; our restaurant opens at 7am for breakfast service. Thank you!
5 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié de Minneapolis, MN

A superior surprise

Publié le 16 oct. 2017
When I booked the place I wasn't entirely sure what to expect but upon arriving we found out we were staying on Burlington Road just down the road from the main lodge. That building is arguable much better than the main lodge. Rooms were clean and spacious with a fireplace although a balcony would have been nice. Call ahead to confirm your room has one. Right by the lake and the indoor outdoor hot tub was amazing. Highlight of the stay. I'll definitely stay here again. Great service, great room, great hotel.
Commentaire laissé par : Direction de l'hôtel
3 nov. 2017 par Jenna - Manager at Resort, Direction de l'hôtel
Hi Sarah, Thank you for your awesome review! We appreciate you taking the time to leave such a detailed response. We are very proud of our Burlington property - we think the rooms and view really are something! We do not have too much control over how third party sites explain our property, so we are left to the mercy of what we can say about ourselves, so thank you for clarifying about our property. We hope to have you back!
3 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié de Minnesota

Multiple building sites

Publié le 7 oct. 2017
The room we had was in a different location than the building with the lodge/front desk etc. Our bldg was more apartment-like. Room was ok. Liked having a fireplace. Hallway carpet was lifted/needs replacing. Elevator in our bldg was broken. Entry door to our bldg was not locked which I did not like. "Tunnel" basement hallway to the other bldg with the pool. Expedia member price for our room showed $143 (Sunday night) but I was charged $159. Twin Harbors is only a mile or two away, Gooseberry not too far up the road the other direction. Beautiful scenery.
Commentaire laissé par : Direction de l'hôtel
3 nov. 2017 par Jenna - Manager at Resort, Direction de l'hôtel
Hi Mrs, Thank you for your detailed review! We do have multiple properties, and we are limited on what we can say on these third party sites, so thank you for clarifying for other guests. The carpet is set for a new installation in a few weeks - we had to wait until our highest occupied months were over before we tear up the flooring. Our elevator was out due to the main drive shaft - the elevator company had to rebuild the entire thing! I hope you were notified ahead of time for possible solutions, as our front desk team did endeavor to contact all incoming guests about this inconvenience. The main entry door is not locked (as is the case with most hotels, the main door to the lobby is open), but after that vestibule, there should have been another door to the hallways that could only open via your keycard swipe. I do apologize about a different advertised rate on Expedia - I will look into that. Thank you again, we will do everything we can to address your issues.
5 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié de MN

Leave Peeping on North Shore

Publié le 6 oct. 2017
What a great room! We didn’t really need a suite, but that was all that was available for that weekend. Beautiful grounds right on Lake Superior!
Commentaire laissé par : Direction de l'hôtel
10 nov. 2017 par Jenna - Manager at Resort, Direction de l'hôtel
Hi Jeff, Thanks for the review! We appreciate your feedback! Oh bummer, you had to have a suite :) We hope to have you back for the beautiful fall colors on the North Shore!
4 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié de Corvallis, OR

Nice view

Publié le 22 sept. 2017
We had a jacuzzi and fireplace room. The view was wonderful. The room was not in the main lodge which is about 1/4 mile down the road. There was not a beach at our building but overlooked the water. The bed wasn't very comfortable and the jets in the tub didn't work. Disappointed we didn't have a balcony. Staff was very pleasant
5 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié de Minneapolis

Quiet and Beautiful

Publié le 14 sept. 2017
Les + : We like the room size. The lounge and dinning are outstanding.
Les - : no complaints at all.
Situation : You have everything you need on site however its a 1 minute drive to golf, and downtown Two Harbors.
We love staying here. Always quiet clean and comfortable. Staff is outstanding. Get the lake view room any time of the year, it's worth it.