Liebe Marion, vielen Dank für Ihren Aufenthalt im Meliá Düsseldorf und 10 von 10 Punkten in Ihrer Bewertung. Es freut uns sehr, dass Sie einen tollen Aufenthalt in unserem Hause verbracht haben und hoffen darauf Sie bald wieder bei uns begrüßen zu dürfen. Beste Grüße, Ihr Meliá Team

Dear Philippe, thank you very much for your review after staying at Meliá Düsseldorf. We are very pleased to read to receive your positive 8 out of 10 rating and we are already looking forward to welcome you back soon. Best regards, Vanessa Neudold Guest Experience Manager

Dear Mourad, thank you so much for your stay at Meliá Düsseldorf and your rewarding 10 out of 10 rating! We wish you a wonderful day and are already looking forward to welcome you back soon! Kind regards, Vanessa Neudold Guest Experience Manager

Dear SP, thank you so much for your positive feedback after staying with us. We are already looking forward to welcome you back soon. Kind regards, Vanessa Neudold Guest Experience Manager

Dear valued guest, Thank you so much for taking the time to write such a kind review of our hotel. We are so delighted to hear that you enjoyed your stay with us. We look forward to welcoming you back during your next trip to Düsseldorf. Warm regards, Vanessa Neudold Guest Experience Manager

Dear guest, We would like to thank you very much for taking your valuable time in sharing your experience with us. We are happy to hear that you have had a pleasant stay with us and we are already looking forward to welcome you back soon. Best regards, Vanessa Neudold Guest Experience Manager

Dear guest, Thank you so much for taking the time to leave such a great rating of your recent stay with us at Meliá Düsseldorf. We hope to have the pleasure of welcoming you back again in the future. Kind regards, Vanessa Neudold Guest Experience Manager

Thank you for sharing your kind words and wonderful rating on your recent Meliá Düsseldorf experience. We love to read, that the location was very convenient for you and that you had a great weekend. We are looking forward to welcome you back soon and we wish you a wonderful day. Best regards, Vanessa Neudold Guest Experience Manager

Dear Pierre-Yves, How nice to read that you fully enjoyed your stay with us at Meliá Düsseldorf and that you appreciated the kindness of our great team. We would love to welcome you back in the near future and meanwhile we send you very sunny regards from beautiful Düsseldorf, Vanessa Neudold Guest Experience Manager

Dear vincent, we are pleased to hear that you enjoyed your experiences with us at Melia Düsseldorf. We truly appreciate you taking the time to share your thoughts with us. We look forward to hosting you again the next time you are in town! Have a nice day. Vanessa Neudold Guest Experience Manager

Dear arnaud, we thank you for being our guest and your kind comment and over more we would be pleased should you return one day. Kind regards, Vanessa Neudold Guest Experience Manager

Dear Marc, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Vanessa Neudold Guest Experience Manager

Dear Vanessa, 5 out of 5- thank you for the great motivatio. We hope that your travel plans will bring you back to Düsseldorf! Vanessa Neudold Guest Experience Manager

Sehr geehrte Christiane,wir freuen uns, dass Sie zu Gast bei uns waren und für Ihre Bewertung.Es ist schön, wenn Sie einen angenehmen Aufenthalt hatten. Ihren Hinweis bezüglich der Verbesserung während des Check In und Check Outs geben wir an die Rezeptionsleitung weiter, um nochmal die wichtigsten Informationen zu klären.Vielen Dank für Ihre Rückmeldung und wir hoffen Sie erneut bei uns begrüßen zu dürfen.Bis dahin verbleiben wir mit den besten Grüßen aus Düsseldorf, Laura Kamperhoff, Guest Service Manager

Sehr geehrter Rene,wir freuen uns über Ihre schöne Bewertung und dass Sie zu Gast bei uns waren.Vielen Dank, dass Sie unser Hotel, sowie unsere Lage positiv erwähnen.Wir hoffen, wir dürfen Sie in der Zukunft nochmals bei uns begrüßen,Mit freundlichen Grüßen, Laura Kamperhoff, Guest Experience Manager

Sehr geehrte Sabine,wir bedanken uns, dass Sie zu Gast bei uns waren und für Ihre schöne Bewertung.Es freut uns, dass wir Sie von unserer Lage überzeugen konnten. Wir hoffen Sie hatten noch eine gute Heimfahrt und würden uns freuen, Sie schon bald wieder bei uns begrüßen zu dürfen.Bis dahin verbleiben wir mit den besten Grüßen aus Düsseldorf, Laura Kamperhoff, Guest Experience Manager

Dear Shakil,We are delighted to have had you as our guest.However, we are very sorry that we could not satisfy you during your stay.In the last few days we have not received any reports of problems with the internet and no other guests have come to us to inform us of the problem.We are therefore sorry that you were affected.Sometimes Apple devices have a security feature set, which is why some guests have been unable to connect to our internet.We apologize for the inconvenience, as this should have been better communicated.Above all, we are very sorry that you were unable to attend your meetings as a result! Thank you for your kind words to Ahmed, which we will of course pass on. We thank you for it.Contrary to your last sentence, we hope that we can welcome you again, as our internet is generally good and we would like to convince you of this.We would be very pleased and remain with kind regards,Laura Kamperhoff, Guest Experience Manager

Dear Marc,Thank you for staying with us and leaving us a review.Hope you had a nice stay and a safe return journey.We regret the situation at check in and check out, but there are peak times when all guests want to check out, which then leads to waiting times.Hopefully you understand this as our reception staff do their best to satisfy every guest equally. You are also welcome to let us know how we could have made your stay more special.We hope you will visit us again and remain with kind regards, Laura Kamperhoff, Guest Experience Manager

Sehr geehrte Sabrina,vielen Dank, dass Sie über den Jahreswechsel bei uns waren und uns eine positive Bewertung hinterlassen haben. Es ist sehr schön, wenn wir Ihren Erwartungen gerecht wurden und Sie von unserer Level Lounge überzeugt waren.Vielen Dank ebenfalls, dass Sie unsere Check Out Zeiten, sowie unser Frühstücksbuffet positiv hervorheben.Leider gab es über Silvester einen Krankheitsfall an der Rezeption, weshalb der Check Out etwas länger dauerte als üblich.Wir hoffen, Sie können hier nochmal drüber weg schauen und besuchen und erneut.Mit freundlichen Grüßen, Laura Kamperhoff, Guest Experience Manager

Dear Mr. Sander,thank you for beeing our guest.We are delight that you had a wonderful stay with us.Thank you also for highlighting our staff and our beds. Hopefully we can also see you next year again in our hotel.Best regards,

Dear Navjot,We are delighted to have had you as our guest and that you have left us a review.It is nice to hear that our staff met or even exceeded your expectations.We will gladly pass on your compliments to the lady and hope to welcome you again in the future. With best regards from Düsseldorf,

Sehr geehrter Oliver,schön, dass Sie zu Gast bei uns waren.Wir hoffen Sie hatten insgesamt trotzdem einen angenehmen Aufenthalt bei uns.Der Vorfall bezüglich der Herausgabe des falschen Zimmers, darf unserer Rezeption nicht passieren, weshalb wir uns aufrichtig bei Ihnen entschuldigen! Auch wenn das Zimmer als sauber in unserem System angezeigt worden ist, muss dies nochmals überprüft werden und darf in keinem Fall herausgegeben werden.Bitte kommen Sie auch bei Angelegenheiten wie, die Geräusche der Klimaanlage im Zimmer, immer zu unserer Rezeption, welche jeder Zeit für Sie da ist und Ihnen noch während Ihres Aufenthaltes helfen kann.Wir bedauern die Situation sehr und hoffen, dass Sie uns im neuen Jahr nochmal eine Chance geben und uns ein weiteres Mal besuchen kommen. Bis dahin verbleiben wir mit lieben Grüßen aus Düsseldorf,

Dear Dan,Thank you for your stay at our hotel and for your feedback.We are pleased that you highlighted our breakfast and our staff positively, we always do our best to meet the expectations of our guests. It would be nice to welcome you again at our hotel.With kind regards, Laura Kamperhoff, Guest Experience Coordinator