Avis sur Savoy Suites Hotel Apartments
Savoy Suites Hotel Apartments
Mankhool 12 A Bur Dubai, Dubai
Avis
8,6
Excellent
8,6/10
Propreté
8,8/10
Personnel et service
8,2/10
Équipements
8,2/10
Infrastructures et conditions de l’hébergement
9,0/10
Écoresponsabilité
Avis
Voyage en famille
7 août 2022
Les points forts : Propreté et confort de la chambre
Séjour de 12 nuits en juillet 2022
Réponse de Savoy Hotels – Dubai le 8 août 2022
Dear Guest,
Thank you for staying at the Savoy Suites Hotel and for sharing your complimentary feedback.
We are very happy to learn that you had a wonderful experience and that you were impressed with the Hotel and the service.
The team at The Savoy is committed that our guests have a memorable experience and your feedback will encourage them to do even better. Thank you for highly recommending the Savoy Suites Hotel.
We hope that you have many more opportunities to visit us again in the near future. We look forward to welcome you back.
With sincerity in service,
Faroukh Sunny
Group General Manager
Savoy Hotels – Dubai
8/10 Bien
Voyageur vérifié
Voyage en famille
14 août 2021
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 15 nuits en juillet 2021
Réponse de Savoy Hotels – Dubai le 15 août 2021
Dear Guest,
We are indeed overwhelmed to receive your positive review.
All the staffs are very sensitive to the needs of the guests especially when they are away from home. It is our mission to ensure that all guests are made to experience personalized quality services with constant attention.
We look forward to welcome you back at Savoy Suites Hotel.
With sincerity in service,
Faroukh Sunny.
Group General Manager.
Savoy Hotels – Dubai.
8/10 Bien
Hassan
Voyage en famille
17 janv. 2020
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Parfait
Hassan
Séjour de 7 nuits en janvier 2020
Réponse de Savoy Hotel Apartments – Dubai le 18 janv. 2020
Dear Guest,
Thank you for your warm endorsement of The Savoy Suites Hotel and for being our guests.
It is a pleasure to read that you enjoyed staying at our hotel in the vibrant city of Dubai. We are happy that our comfort facilities, personalized and prompt services added to the success of your trip.
Team Savoy sincerely appreciates your generous recommendations and looks forward to your future patronage soon again.
With sincerity in service,
Faroukh Sunny.
Group General Manager
Savoy Hotel Apartments – Dubai
8/10 Bien
Nicolas
Voyage d’affaires
13 sept. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Good stay but wifi ans TV must be improved
Nicolas
Séjour de 12 nuits en août 2019
Réponse de Savoy Hotel Apartments - Dubai le 14 sept. 2019
Dear Guest,
Thank you for your wonderful endorsement of the Savoy Suites Hotel.
We are glad that our personalized services offered to all guests at the Hotel has enhanced your overall stay experience.
We have noted your observations and alerted our IT Head to conduct a detailed audit on the signal issues & TV. Although we have not received any complaints from other rooms, we shall nevertheless keep your room under observation.
At the Savoy, we take every observation / comment as a challenge to improve.
We look forward to host you back in any of the 4 Savoy Hotels in Dubai.
With sincerity in service,
Faroukh Sunny
Group General Manager
Savoy Hotel Apartments – Dubai
10/10 Excellent
abdelkrim
3 mai 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Ilyana Dina
abdelkrim
Séjour de 5 nuits en avril 2019
Réponse de Savoy Hotel Apartments - Dubai le 4 mai 2019
Dear Guest,
Thank you for your wonderful endorsement of the Savoy Suites Hotel.
We are glad that our personalized services offered to all guests at the Hotel has enhanced your overall stay experience. Team Savoy greatly appreciates your gracious comments and looks forward to host you back in the vibrant city of Dubai soon again.
With sincerity in service,
Faroukh Sunny
Group General Manager
Savoy Hotel Apartments – Dubai
u
8/10 Bien
sabrina
19 mai 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
sabrina
Séjour de 9 nuits en mai 2018
Réponse de Savoy Hotel Apartments - Dubai le 20 mai 2018
Dear Guest,
Thank you for your high ratings which motivates us to raise the service bar even higher.
We hope to host you back at the Savoy Suites Hotel Apartments centrally located in Bur Dubai, being close to Bur Juman Mall and the Metro stations.
With sincerity in service,
Faroukh Sunny.
Group General Manager.
Savoy Hotel Apartments - Dubai.
8/10 Bien
Voyageur vérifié
9 janv. 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hotel accueillant proche de métro
Voyageur vérifié
Séjour de 14 nuits en décembre 2017
Réponse de Savoy Hotel Apartments - Dubai le 10 janv. 2018
Dear Guest,
It is a pleasure to receive your positive comments of Savoy Suites Hotel.
We are happy to learn that you had a pleasant stay and found our service standards to be consistent enough to merit continued visits to our hotel.
Constant efforts are put in to train our team on the importance of personalized and unobtrusive service. It is so encouraging to know that our team members are successfully delivering on this front.
I have conveyed your appreciation to all the staffs who are thrilled and humbly thank you for the same.
We hope to recreate the same experience on your future visits.
With sincerity in service,
Faroukh Sunny
Group General Manager
Savoy Hotel Apartments – Dubai
g
8/10 Bien
Rebecca, Paris
9 déc. 2017
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Très bon rapport qualité prix
Rebecca
Séjour de 7 nuits en novembre 2017
Réponse de Savoy Hotel Apartments - Dubai le 13 déc. 2017
Dear Guest,
Thank you for the high ratings and taking the time to share your feedback.
We have conveyed your appreciation to the concierge staff who is thrilled and humbly thank you for the same.
At the Savoy Hotel Apartments we take every comment / criticism and complaint as a challenge to improve.
We hope to host you back in any of the Savoy Hotels, all centrally located in Bur Dubai, being close to Bur Juman Mall and the Metro stations.
With sincerity in service,
Faroukh Sunny.
Group General Manager.
Savoy Hotel Apartments – Dubai.
8/10 Bien
Ally, Var
26 nov. 2017
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Bon hôtel, bien situé, proche métro
Ally
Séjour de 7 nuits en novembre 2017
Réponse de Savoy Hotel Apartments - Dubai le 27 nov. 2017
Dear Guest,
Thank you for your review of The Savoy Suites Hotel.
We enjoyed learning that you found our hotel and service standards to be consistent enough to merit recommendation.
We value your positive feedback and it will be our endeavour to continue being your preferred hotel in Dubai.
We all look forward to welcoming you back soon!
With sincerity in service,
Faroukh Sunny
Group General Manager
Savoy Hotel Apartments – Dubai
b
10/10 Excellent
brahim
9 sept. 2017
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Jolis emplacement
brahim
Séjour de 5 nuits en septembre 2017
Dear Guest,
Thank you for your high ratings.
We look forward to welcome you back to experience our genuine Heartfelt Hospitality at the Savoy Suites Hotel Apartments centrally located in Bur Dubai, being close to Bur Juman Mall and the Metro stations.
Best regards,
Faroukh Sunny.
Group General Manager.
Savoy Hotel Apartments - Dubai.
10/10 Excellent
Voyageur vérifié
22 avr. 2017
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
Dear Guest,
Thank you for your high ratings which motivates us to raise the service bar even higher.
We hope to host you back at the Savoy Suites Hotel Apartments centrally located in Bur Dubai, being close to Bur Juman Mall and the Metro stations.
Best regards,
Faroukh Sunny.
Group General Manager.
Savoy Hotel Apartments - Dubai.
8/10 Bien
Florent
2 déc. 2016
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Florent
Réponse de General Manager le 4 déc. 2016
Dear Guest,
Thank you for your ratings. All rooms have a water heater which needs to be turned on 20 mins. before use.
The Hotel has a 24 hour Reception, Housekeeping and Maintenance staff on duty. All issues highlighted by our guests are immediately resolved. Unfortunately, nothing was reported during your stay with us to offer you immediate alternatives.
We thank you for the same and hope you give us another opportunity to demonstrate our Heartfelt Hospitality to you.
Sincerely,
Faroukh Sunny.
Group General Manager.
Savoy Hotel Apartments - Dubai.
10/10 Excellent
Martine Claire, Harmonville
2 nov. 2016
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Une Tres bonne adresse à Dubai
Martine Claire
Réponse de Savoy Hotel Apartments - Dubai le 3 nov. 2016
Dear Guest,
Thank you. We are really delighted to receive your kind and gracious comments.
We have shared your positive review with all the staff members. This has indeed motivated them further to realize that their Heartfelt Hospitality extended to all the guests has been recognized.
We look forward to welcome you back to your second home in Dubai - Savoy Suites.
Best regards,
Faroukh Sunny.
Group General Manager.
Savoy Hotel Apartments - Dubai.
10/10 Excellent
Voyageur vérifié
2 mars 2016
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Parfai
Voyageur vérifié
Réponse de MarcoPolo le 5 mars 2016
Dear Guest,
Thank you for your positive comments and high ratings.
The staff members are indeed excited to receive your warm appreciation which really means a lot to us.
We look forward to welcome you back to experience our genuine Heartfelt Hospitality at the Savoy Suites.
Best regards,
Faroukh Sunny.
Group General Manager.
Savoy Hotel Apartments - Dubai.
10/10 Excellent
martine claire, HARMONVILLE
5 nov. 2015
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Superbe établissement
martine claire
Réponse de Savoy Hotel Apartments - Dubai le 7 nov. 2015
Dear Guest,
Thank you for your positive comments and high ratings.
The staff members are indeed excited to receive your warm appreciation which really means a lot to us.
We look forward to welcome you back to experience our genuine Heartfelt Hospitality at the Savoy Suites.
Best regards,
Faroukh Sunny.
Group General Manager.
Savoy Hotel Apartments - Dubai.
8/10 Bien
CELIA, NOGENT SUR MARNE
24 mars 2015
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
agréable surprise
CELIA
Réponse de MarcoPolo le 25 mars 2015
Dear Guest,
Thank you for your positive and encouraging words. At the Savoy every effort is made by all staffs to ensure that all our guests have a great experience.
We look forward to welcome you back at the Savoy Suites.
Best regards,
Faroukh Sunny.
Group General Manager.
Savoy Hotel Apartments - Dubai.
6/10 Satisfaisant
Ketchup, Lyon
18 août 2014
Les points forts : Infrastructures et conditions de l’hébergement
Pas mal
Ketchup
Réponse de MarcoPolo le 23 déc. 2014
Dear Guest,
Thank you for your positive comments and high ratings. It was a pleasure to have hosted you and we look forward to welcome you back at the Savoy Suites.
Best regards,
Faroukh Sunny.
General Manager.
8/10 Bien
Voyageur vérifié
10 mai 2014
Les points forts : Personnel et service
Voyageur vérifié
Réponse de MarcoPolo le 25 déc. 2014
Dear Guest,
Thank you for your high ratings
We have shared the same with all the staff members who all join me to thank you and welcome you back at the Savoy Suites.
Best regards,
Faroukh Sunny.
General Manager.
10/10 Excellent
Laurent
31 août 2012
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excellent !
Laurent
Réponse de MarcoPolo le 30 déc. 2014
Dear Guest,
Thank you for your kind, positive and generous comments which really mean a lot to us.
At the Savoy we make it our mission to ensure that all the requirements of our guests are met promptly.
We look forward to host you back at the Savoy Suites.
Best regards,
Faroukh Sunny.
General Manager
8/10 Bien
Voyageur vérifié
26 nov. 2011
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
savoye suite hotel
Voyageur vérifié
Réponse de MarcoPolo le 30 déc. 2014
Dear Guest,
Thank you for your kind, positive and generous comments which really mean a lot to us.
At the Savoy we make it our mission to ensure that all the requirements of our guests are met promptly.
We look forward to host you back at the Savoy Suites.
Best regards,
Faroukh Sunny.
General Manager
10/10 Excellent
giovanni, djibouti
13 mars 2011
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
hotel savoy a dubai
giovanni
Réponse de MarcoPolo le 31 déc. 2014
Dear Guest,
Thank you for your positive comments and high ratings.
The staff members are indeed excited to receive your warm appreciation which really means a lot to us.
We have noted your comments on the AC control and have alerted the Engineering Head to have it checked.
We look forward to welcome you back to experience our genuine Heartfelt Hospitality at the Savoy Suites.
Best regards,
Faroukh Sunny.
General Manager.
10/10 Excellent
Giselle
13 janv. 2024
Les points forts : Propreté et équipements
Giselle
Séjour de 5 nuits en janvier 2024
Réponse de Savoy Hotels – Dubai le 13 janv. 2024
Dear Guest,Thank you for your high ratings which motivates us to raise the service bar even higher.We hope to host you back at the Savoy Suites Hotel Apartments centrally located in Dubai, being close to BurJuman Mall and the Metro stations.With sincerity in service,Faroukh Sunny. Group General Manager. Savoy Hotels – Dubai
10/10 Excellent
Ayaz
Voyage en famille
5 janv. 2024
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Ayaz
Séjour de 9 nuits en décembre 2023
Réponse de Savoy Hotels – Dubai le 9 janv. 2024
Dear Guest, Thank you for your high ratings which motivates us to raise the service bar even higher. We hope to host you back at the Savoy Suites Hotel Apartments centrally located in Dubai, being close to BurJuman Mall and the Metro stations. With sincerity in service, Faroukh Sunny. Group General Manager. Savoy Hotels – Dubai
2/10 Horrible
Said, Oak Hill
Voyage en famille
18 déc. 2023
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Said
Séjour de 1 nuit en décembre 2023
Réponse de Savoy Hotels – Dubai le 19 déc. 2023
Dear Guest,Thank you for your candid comments based on your 1-night stay only at the Hotel. We have thoroughly inspected your room before your arrival and again upon receiving your feedback. We respectfully disagree with your comments and could not find any smell of any kind. As a matter of fact, the washing machine installed in your room was a brand-new model and you were the first user. The hotel is a front runner in adopting Best Green Practices and spreading awareness of reducing our carbon footprint to all our guests and the local community. All our rooms have eco-friendly washing machines which spin dries your garments up to 80%. The hotel provides clothes rack to dry the clothes. All the guests have appreciated the Eco-measures undertaken by the Hotel to reduce the carbon emissions to protect our planet. We encourage and educate all our guests to lead a ‘Green lifestyle’. The Hotel also has a 24-hour Reception desk / Housekeeping / Maintenance / Duty Manager to resolve any guest issues immediately when they highlighted. Unfortunately, nothing was reported for us to assist you. We regret we could not meet your personal expectations.We look forward to host you back in any of the other 3 Savoy Hotels in Dubai.With sincerity in service,Faroukh Sunny. Group General Manager Savoy Hotels – Dubai
4/10 Médiocre
Yareli
3 août 2023
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Yareli
Séjour de 3 nuits en juin 2023
Réponse de Savoy Hotels - Dubai le 3 août 2023
Dear Guest,Thank you for your warm review appreciating the efforts of the service team.We are humbled to learn that you found our hotel and service standards to be consistent enough to merit recommendation.Positive feedback always motivate our staffs to deliver exceptional services to our guests. It will be our endeavour to continue being your preferred hotel in Dubai. Look forward to host you back soon.With sincerity in service,Faroukh Sunny Group General Manager Savoy Hotels – Dubai
10/10 Excellent
Arshad
Voyage en couple
11 juin 2023
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Arshad
Séjour de 2 nuits en juin 2023
Réponse de Savoy Hotels – Dubai le 13 juin 2023
Dear Guest,It was wonderful to have you stay at The Savoy Suites Hotel. Thank you for taking the time to share your experience and review. We are excited to receive your generous words of appreciation. Your sentiments have been shared with the entire team including Imran and we are all so happy to know that our efforts have been genuinely appreciated. We look forward to welcome you back soon.With sincerity in service,Faroukh Sunny Group General Manager Savoy Hotels – Dubai
8/10 Bien
sohil
15 mai 2023
sohil
Séjour de 3 nuits en mai 2023
Réponse de Savoy Hotels – Dubai. le 5 juin 2023
Dear Guest,Thank you for your high ratings which motivates us to raise the service bar even higher.We hope to host you back at the Savoy Suites Hotel Apartments centrally located in Dubai, being close to BurJuman Mall and the Metro stations.With sincerity in service,Faroukh Sunny. Group General Manager. Savoy Hotels – Dubai
10/10 Excellent
Mira
Voyage en couple
21 févr. 2023
Les points forts : Propreté et équipements
Mira
Séjour de 11 nuits en février 2023
Réponse de Savoy Hotels – Dubai le 23 févr. 2023
Dear Guest,The entire team at Savoy Suites thank you for taking time to post your experience. Your compliments for our services have been shared with the team. We are delighted to learn that we could make your stay memorable. It is our constant endeavor to deliver our best. Your appreciation increases our motivation to continually aspire to meet and exceed the guests’ expectations. The Savoy Hotels, with its convenient location in the centre of the city in Dubai, is close to the business, financial and shopping arcades, making it an ideal hotel both for a business traveller as well as for a family get-away.We look forward to welcome you back soon.With sincerity in service,Faroukh Sunny. Group General Manager Savoy Hotels – Dubai
10/10 Excellent
Voyageur vérifié
13 févr. 2023
Les points forts : Propreté et confort de la chambre
Voyageur vérifié
Séjour de 5 nuits en février 2023
Réponse de Savoy Hotels – Dubai le 23 févr. 2023
Dear Guest,Thank you for your high ratings which motivates us to raise the service bar even higher.We hope to host you back at the Savoy Suites Hotel Apartments centrally located in Dubai, being close to BurJuman Mall and the Metro stations.With sincerity in service,Faroukh Sunny. Group General Manager. Savoy Hotels – Dubai
10/10 Excellent
Parminder
20 déc. 2022
Parminder
Séjour de 5 nuits en décembre 2022
Réponse de Savoy Hotels – Dubai le 22 déc. 2022
Dear Guest,Thank you for your high ratings which motivates us to raise the service bar even higher.We hope to host you back at the Savoy Suites Hotel Apartments centrally located in Dubai, being close to BurJuman Mall and the Metro stations.With sincerity in service,Faroukh Sunny. Group General Manager. Savoy Hotels – Dubai
6/10 Satisfaisant
Stephen
Voyage en groupe
6 déc. 2022
Les points forts : Propreté et confort de la chambre
ZAZ - Zero Alcohol Zone!
Stephen
Séjour de 2 nuits en novembre 2022
Réponse de Savoy Hotels – Dubai le 7 déc. 2022
Dear Guest,Thank you for your candid comments. We regret that we could not meet your personal expectations of being served alcoholic beverages at the Hotel Apartments. All Hotel Apartments in Dubai do not have the license to operate a bar or serve alcoholic beverages at the Hotel. Guests can consume their own alcoholic beverages in their fully furnished apartments. Pubs & Bars are at a walking distance from Savoy Suites in nearby Hotels which are licensed to operate bars with entertainment. The nearby hotels will lack the facilities which Savoy Suites offers such as fully equipped kitchenette including washing machine, large refrigerator, microwave, twin hot plate, toaster, electric kettle, iron & ironing board, crockery, cutlery, glassware and kitchenware.We hope to host you in any of the 4 Savoy Hotel Apartments in Dubai.With sincerity in service,Faroukh Sunny. Group General Manager Savoy Hotels – Dubai
8/10 Bien
Simon
Voyage en couple
13 nov. 2022
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Simon
Séjour de 3 nuits en novembre 2022
Réponse de Savoy Hotels – Dubai le 14 nov. 2022
Dear Guest,Thank you for the high ratings and your candid comments. We really regret that some unforeseen plumbing glitch was observed when you checked-in. The hotel has a 24-hour Maintenance staff on-duty to fix any unexpected issues.Savoy Hotels is a front-runner in Eco-Tourism and all rooms have individual water heaters which needs to be switched on 15 minutes before use. We have noted your constructive suggestion and has been taken up with the Front Desk to inform the guests at the time of check-in of this Eco-Initiative. We apologise for the unexpected inconvenience you had to face. At the Savoy, we take every comment and observation as a challenge to improve.We look forward to host you back in any of the 4 Savoy Hotels in Dubai.With sincerity in service,Faroukh Sunny. Group General Manager Savoy Hotels – Dubai
8/10 Bien
Kamlesh
Voyage d’affaires
15 oct. 2022
Les points forts : Confort de la chambre
Kamlesh
Séjour de 3 nuits en octobre 2022
Réponse de Savoy Hotels – Dubai le 17 oct. 2022
Dear Guest,Thank you for your high ratings which motivates us to raise the service bar even higher.We hope to host you back at the Savoy Suites Hotel Apartments centrally located in Bur Dubai, being close to BurJuman Mall and the Metro stations.With sincerity in service,Faroukh Sunny. Group General Manager. Savoy Hotels – Dubai
10/10 Excellent
Voyageur vérifié
Voyage en famille
13 sept. 2022
Les points forts : Propreté et confort de la chambre
Voyageur vérifié
Séjour de 7 nuits en septembre 2022
Réponse de Savoy Hotels – Dubai le 13 sept. 2022
Dear Guest,Thank you for taking the time to post this review on your stay experience with us at the Savoy Suites Hotel.We are delighted to learn that you left with a positive impression of the hotel and its services. We are grateful for your kind words of appreciation. We hope to continue being the preferred hotel for all your future stays.With sincerity in service,Faroukh Sunny Group General Manager Savoy Hotels – Dubai
8/10 Bien
Ahmed
Voyage en famille
4 juin 2022
Les points forts : Équipements et infrastructures et conditions de l’hébergement
Ahmed
Séjour de 5 nuits en mai 2022
Réponse de Savoy Hotels - Dubai le 6 juin 2022
Dear Guest,
Thank you for your endorsement of the Savoy Suites Hotel.
We are glad that our personalized services offered to all guests at the Hotel has enhanced your overall stay experience.
We wish you had reported any external sound issues in your room and we would have immediately offered you an alternate room on the rear side of the hotel.
Team Savoy greatly appreciates your gracious comments and looks forward to host you back in any of the 4 Savoy Hotels in Dubai.
With sincerity in service,
Faroukh Sunny
Group General Manager
Savoy Hotels – Dubai
10/10 Excellent
Wanda
Voyage en groupe
31 mai 2022
Les points forts : Propreté et confort de la chambre
Wanda
Séjour de 5 nuits en mai 2022
Réponse de Savoy Hotels - Dubai le 6 juin 2022
Dear Guest,
Thank you for your high ratings which motivates us to raise the service bar even higher.
We hope to host you back at the Savoy Suites Hotel Apartments centrally located in Bur Dubai, being close to BurJuman Mall and the Metro stations.
With sincerity in service,
Faroukh Sunny.
Group General Manager.
Savoy Hotels – Dubai
10/10 Excellent
Wanda
Voyage en groupe, Voyage d’affaires
31 mai 2022
Les points forts : Propreté et confort de la chambre
Home away from home!
Wanda
Séjour de 5 nuits en mai 2022
Réponse de Savoy Hotels - Dubai le 6 juin 2022
Dear Guest,
Thank you for choosing to stay at the Savoy Suites Hotel during your visit to Dubai.
We are really touched by the wonderful review that you have posted.
Creating awesome memories is indeed our motto and we strive constantly towards this purpose. Your praise for our hospitality is a huge inspiration for the team in their endeavour to exceed guest expectations.
The Savoy Hotels eagerly awaits your return many more times!
With sincerity in service,
Faroukh Sunny
Group General Manager
Savoy Hotels – Dubai
10/10 Excellent
Anthony
Voyage en couple
25 mai 2022
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Anthony
Séjour de 9 nuits en mai 2022
Réponse de Savoy Hotels - Dubai le 31 mai 2022
Dear Guest,
Thank you for choosing the Savoy Suites Hotel. We all are grateful for having the opportunity to host you.
Your kind and generous comments are much appreciated and a great source of team motivation.
Many thanks once again for taking the time to write this review. We look forward to welcome you back.
With sincerity in service,
Faroukh Sunny
Group General Manager
Savoy Hotels – Dubai
10/10 Excellent
LUZIA A
Voyage en groupe
1 mai 2022
Les points forts : Propreté et confort de la chambre
LUZIA A
Séjour de 5 nuits en avril 2022
Réponse de Savoy Hotels – Dubai. le 2 mai 2022
Dear Guest,
Thank you for your high ratings which motivates us to raise the service bar even higher.
We hope to host you back at the Savoy Suites Hotel Apartments centrally located in Bur Dubai, being close to BurJuman Mall and the Metro stations.
With sincerity in service,
Faroukh Sunny.
Group General Manager.
Savoy Hotels – Dubai
10/10 Excellent
Vaibhav
Voyage en famille avec de jeunes enfants
27 avr. 2022
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Vaibhav
Séjour de 2 nuits en avril 2022
Réponse de Savoy Hotels – Dubai le 28 avr. 2022
Dear Guest,
Thank you for your review and positive comments. All our staffs believe and practice our service philosophy very passionately - WWW (Whatever and Whenever you Want).
We have shared your compliments with all the staffs which has been a tremendous source of inspiration for all.
We look forward to welcome you back.
With sincerity in service,
Faroukh Sunny
Group General Manager
Savoy Hotels – Dubai
10/10 Excellent
Vaibhav
Voyage en famille avec de jeunes enfants
27 avr. 2022
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Vaibhav
Séjour de 4 nuits en avril 2022
Réponse de Savoy Hotels – Dubai le 28 avr. 2022
Dear Guest,
Thank you for the high ratings. We feel privileged that you have considered writing this review.
We are delighted to know that you enjoyed the hospitality and services provided during your stay and that we have met your expectations at Savoy Suites Hotel. We have shared your sentiments and it really means a lot to all of us.
We look forward to host you back.
With sincerity in service,
Faroukh Sunny.
Group General Manager
Savoy Hotels – Dubai
10/10 Excellent
Vaibhav
Voyage en famille avec de jeunes enfants
27 avr. 2022
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Vaibhav
Séjour de 4 nuits en avril 2022
Réponse de Savoy Hotels – Dubai le 28 avr. 2022
Dear Guest,
Thank you for your positive comments and high ratings.
The staff members are indeed excited to receive your warm appreciation which really means a lot to us.
We look forward to welcome you back to experience our genuine Heartfelt Hospitality at the Savoy Suites Hotel centrally located in Bur Dubai, being close to BurJuman Mall and the Metro stations.
With sincerity in service,
Faroukh Sunny.
Group General Manager.
Savoy Hotels – Dubai.
2/10 Horrible
Emilie Angelica, Oslo
Voyage en famille avec de jeunes enfants
22 avr. 2022
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Emilie Angelica
Séjour de 7 nuits en avril 2022
Réponse de Savoy Hotels – Dubai le 6 mai 2022
Dear Guest,
Thank you for your candid feedback and we regret we could not meet up to your personal expectations.
We respectfully disagree with your comments. The room and hotel images are actual. All our spacious Studio rooms are fully furnished with a well-equipped kitchenette.
In your case, you were a family of 4 occupying the same Studio room. In that case, we recommend one child to share the king-size bed with the parents and the second child to use the existing sofa bed available in the room. For more comforts, you could choose the Two-Bedroom Apartment at Savoy Suites or One-Bedroom Apartment at Savoy Crest or 2-Studio Rooms interconnecting with a common door.
The Hotel staff made all the efforts to show you the other 3 Savoy Hotels in the same neighborhood with a different décor theme and also a One-Bedroom at Savoy Crest which you declined to see.
Savoy Hotels is located in the heart of Bur Dubai which is 10 mins. walk to BurJuman Mall and 8-mins to the Metro. It is in close proximity to the historical districts of old Dubai. Heritage sites such as Bastakiya / Fahidi Fort (Museum) / Meena Bazaar / Dubai Creek are the places from where Dubai evolved and are very popular with tourists who cherish to experience the local traditions and history at its best.
Getting access from the Savoy Suites Hotel to the newly developed parts of Dubai in Sheikh Zayed Road / Marina / Jumeirah is easily reached by Metros / Taxis and RTA buses.
We hope you have a pleasant stay in Dubai ahead.
With sincerity in service,
Faroukh Sunny.
Group General Manager.
Savoy Hotels – Dubai
10/10 Excellent
Chandulal
Voyage en famille
19 avr. 2022
Chandulal
Séjour de 10 nuits en avril 2022
Réponse de Savoy Hotels – Dubai le 27 avr. 2022
Dear Guest,
Thank you for the high ratings and positive comments. We have shared the same with all the staffs who are indeed humbled with your kind recognition.
We have also noted your observations for improvements and enhancements. We always look forward to our guests’ comments which give us a direction to improve our standards and raise the service bar even higher.
We hope to host you back in any of the 4 Savoy Hotels in Dubai.
With sincerity in service,
Faroukh Sunny
Group General Manager
Savoy Hotels – Dubai
8/10 Bien
Christopher
Voyage en famille
8 avr. 2022
Christopher
Séjour de 4 nuits en avril 2022
Réponse de Savoy Hotels – Dubai le 9 avr. 2022
Dear Guest,
Thank you for your high ratings which motivates us to raise the service bar even higher.
We hope to host you back at the Savoy Suites Hotel Apartments centrally located in Bur Dubai, being close to BurJuman Mall and the Metro stations.
With sincerity in service,
Faroukh Sunny.
Group General Manager.
Savoy Hotels – Dubai
10/10 Excellent
NDC
Voyage en couple
8 avr. 2022
Les points forts : Équipements et infrastructures et conditions de l’hébergement
NDC
Séjour de 6 nuits en mars 2022
Réponse de Savoy Hotels – Dubai le 9 avr. 2022
Dear Guest,
Thank you for choosing to stay at the Savoy Suites Hotel and for taking the time to share your review.
Our constant effort all across the Savoy Hotels is to create a relaxing environment and offer efficient, friendly and unobtrusive service with attention to details.
All of us at the Savoy look forward to welcoming you back soon.
With sincerity in service,
Faroukh Sunny
Group General Manager
Savoy Hotels – Dubai
8/10 Bien
Imran
Voyage en famille
23 févr. 2022
Les points forts : Propreté et confort de la chambre
Imran
Séjour de 5 nuits en février 2022
Réponse de Savoy Hotels – Dubai le 25 févr. 2022
Dear Guest,
Thank you for your high ratings which motivates us to raise the service bar even higher.
We hope to host you back at the Savoy Suites Hotel Apartments centrally located in Bur Dubai, being close to BurJuman Mall and the Metro stations.
With sincerity in service,
Faroukh Sunny.
Group General Manager.
Savoy Hotels – Dubai
6/10 Satisfaisant
Angela
Voyage d’affaires
3 janv. 2022
Angela
Séjour de 1 nuit en décembre 2021
Réponse de Savoy Hotels – Dubai le 4 janv. 2022
Dear Guest,
Thank you for your candid comments. We would like to reconfirm that the hotel team and the Pest Control team could not find any sign or infestation of bedbug or any other pests. The inspection was carried out in your presence and the same was reported to you. The Pest Control company has also checked the previous room occupied by you and we could not find any traces of any pests or bugs.
Your original booking was for 3 nights which was extended for further 7 nights. After this, you have extended for another 2 nights. Then again, you have extended for one more night. Finally, there was an extension of one more night before you checked-out. The hotel management did offer you a change of room for your peace of mind which you declined and preferred to stay in the same room for 11 nights without any housekeeping services.
You had placed a 'Do Not Disturb' sign on your door and did not take any housekeeping services throughout your entire stay. Furthermore, the management also observed that you were receiving frequent deliveries and packages on a daily basis. We suspect the bug what you are referring to is a traveler’s bug which could have come through your luggage or the several packages that you have received from outside.
All our rooms are inspected thoroughly and released to our guests only after a complete disinfection and sanitization has been completed.
We regret we could not meet up to your personal expectations and we hope that you could give us the opportunity to welcome you back in any of the 4 Savoy Hotels in Dubai.
We wish you good health and best wishes for the year 2022. Stay well and stay safe.
With sincerity in service,
Faroukh Sunny
Group General Manager
Savoy Hotels – Dubai
2/10 Horrible
Angela
1 janv. 2022
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Angela
Séjour de 1 nuit en décembre 2021
Réponse de Savoy Hotels – Dubai le 5 mai 2022
Dear Guest,
We regret that the hotel did not meet up to your personal expectations.
At the Savoy, we have a 24-hour Reception / Housekeeping / Maintenance and Manager on Duty who are always available round-the-clock to assist you and extend every possible service you may desire.
Stay well and stay safe.
With sincerity in service,
Faroukh Sunny
Group General Manager
Savoy Hotels – Dubai
6/10 Satisfaisant
Angela
28 déc. 2021
Angela
Séjour de 2 nuits en décembre 2021
Réponse de Savoy Hotels – Dubai le 29 déc. 2021
Dear Guest,
Thank you for your candid comments. In your presence, we had inspected your room and could not find any infestation of any pests. Furthermore, we have also called the Pest Control company to again inspect your room. All areas of the room were dismantled for inspection and you were informed that nothing was found. We suspect what you might have experienced could perhaps be a traveler's bug.
From 16th December till today 29th Dec, you have kept your room under 'Do Not Disturb' status. The housekeeping could only manage to clean your room once only with your permission. We recommend that you allow the housekeeping team to clean your room on regular basis.
As you are still staying in the hotel and extending your stay, do let us know if you would like to have your room changed.
We have a 24-hour Reception / Housekeeping / Maintenance and Manager on Duty who are always available round-the-clock to assist you and extend every possible service you may desire.
With sincerity in service,
Faroukh Sunny.
Group General Manager
Savoy Hotels – Dubai