Extérieur

Avis sur Prostyle Hotel Ho Chi Minh

4 out of 5
Prostyle Hotel Ho Chi Minh
26 Thi Sach st, Ben Nghe ward, Dist 1, Ho Chi Minh City

Avis

8,4

Très bien

Note des voyageurs de 10 (Excellent), d’après 86 avis sur 182." "
Note des voyageurs de 8 (Bien), d’après 60 avis sur 182." "
Note des voyageurs de 6 (Satisfaisant), d’après 19 avis sur 182." "
Note des voyageurs de 4 (Médiocre), d’après 10 avis sur 182." "
Note des voyageurs de 2 (Horrible), d’après 7 avis sur 182." "

8,0/10

Propreté

8,8/10

Personnel et service

8,0/10

Équipements

7,8/10

Infrastructures et conditions de l’hébergement

7,6/10

Écoresponsabilité

Avis

10/10 Excellent

JEAN

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Bon choix
Très bien localisé. Bon compromis entre hôtels de chaines internationales et hôtel locaux. Personnel très prévenant. Petit déjeuner très correct. Piscine sur le toit très réconfortante.
Séjour de 7 nuits en juillet 2023
Réponse de Lousia (Ms) le 17 juil. 2023
Dear Mr Jean,Warmest greeting from Prostyle Hotel Ho Chi Minh.Thank you very much for taking the time to write us a wonderful feedback.We are glad to hear that you were impressed by the local hotel, services and attentiveness from our associates and that you enjoyed your stay with us.We would love to welcome you back to our hotel in the near future.Sincerely thanks,Lousia (Ms)Hotel Service Team

10/10 Excellent

ROMAIN

Séjour de 4 nuits en avril 2023
Réponse de Lousia (Ms) le 26 avr. 2023
Dear Mr Romain,Warmest greeting from Prostyle Hotel Ho Chi Minh.Thank you very much for taking the time to write us a wonderful feedback.We are glad to hear that you were impressed by the local hotel, services and attentiveness from our associates and that you enjoyed your stay with us.We would love to welcome you back to our hotel in near future.Sincerely thanks,Lousia (Ms)

10/10 Excellent

Dominique

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hotel agréable avec piscine
Bel hotel agréable et proche du centre. Une piscine simpa sur le toit. Le personnel est aimable et efficace. Délicieux petits petits-déjeuners.
Séjour de 2 nuits en février 2023
Réponse de Lousia (Ms) le 11 avr. 2023
Dear Dominique,Warmest greeting from Prostyle Hotel Ho Chi Minh.Thank you very much for taking the time to write us a wonderful feedback.We are glad to hear that you were impressed by the local hotel, services and attentiveness from our associates and that you enjoyed your stay with us.We would love to welcome you back to our hotel in near future.Sincerely thanks,Lousia (Ms)

10/10 Excellent

Yann

Séjour de 2 nuits en février 2023
Réponse de front team le 14 févr. 2023
Thank you for your comment.

4/10 Médiocre

Sofia

Séjour de 2 nuits en décembre 2022
Réponse de front le 2 janv. 2023
Thanks for your comment.We apologize for the inconvenience.

10/10 Excellent

mathieu

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Très joli hôtel, chambres agréables, literie excellente, piscine sur le toit, service adorable
Séjour de 1 nuit en janvier 2020
Réponse de Thuong Linh le 20 janv. 2020
Dear Mr Matheu, Warmest greeting from Prostyle Hotel Ho Chi Minh team! Thank you for taking the time to review our property, your comments are very much valued. We trust you enjoyed your stay and hope that you will come back soon. With my kindest regards, Thuong Linh (Ms) Sales and Customer Service

10/10 Excellent

Voyageur vérifié

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
bel hotel excellent service excellent petit déjeuner
Séjour de 1 nuit en août 2019

10/10 Excellent

Kenta

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
nice hotel. breakfast was nice.
Séjour de 5 nuits en février 2024

10/10 Excellent

RYUZO

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
親切な対応してくれて安心して滞在することが出来ました。
Séjour de 4 nuits en février 2024

8/10 Bien

Toshiaki

Voyage en couple
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
何十回とホーチミンには行っていますが、ここには初めて宿泊しました。 思ったより朝食のメニューも多く、プールのサイズもあり、サウナまで付いていたので大変コスパが良かったです。 特にスタッフの方々の対応が良かったです。

10/10 Excellent

Thomas

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Clean good breakfast close to restaurants etc
Séjour de 3 nuits en décembre 2023
Réponse de Lousia (Ms) le 3 janv. 2024
Dear Mr Thomas,Warmest greeting from Prostyle Hotel Ho Chi Minh.We are delighted to read your feedback. It will be an honor to share your wonderful review to the entire team and I believe it will give them a high motivation in providing an excellent service for our guest at all timesWe would love to welcome you back to our hotel in near future.Sincerely thanks,Lousia (Ms)Hotel Service team

10/10 Excellent

Hiroshi

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en novembre 2023
Réponse de Lousia (Ms) le 3 janv. 2024
Dear Mr Hiroshi,Warmest greeting from Prostyle Hotel Ho Chi Minh.Thank you for taking the time to share your stay experience at our hotel. It will be an honor to share your wonderful review to the entire team and I believe it will give them a high motivation in providing an excellent service for our guest at all timesWe would love to welcome you back to our hotel in near future.Sincerely thanks,Lousia (Ms)Hotel Service team

10/10 Excellent

eliane

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Maravilhoso
Hotel maravilhoso. Nem tenho palavras para descrever. Staff simpático, café da manhã delicioso, decoração linda, local ótimo, a poucos metros do sightseeing, restaurantes e com loja de câmbio próxima.
Séjour de 3 nuits en décembre 2023
Réponse de Lousia (Ms) le 3 janv. 2024
Dear Ms Eliane,Warmest greeting from Prostyle Hotel Ho Chi Minh.The team will be thrilled to hear these kind words regarding our hotel good location, hotel style design, delicious breakfast & very friendly staff. We hope your future plan will include us and we will make sure your stays will be as memorable the next time.Many thanks and best regards,Lousia (Ms)Hotel Service Team

4/10 Médiocre

Ryuichi

The noise was terrible even past midnight.
Séjour de 2 nuits en novembre 2023
Réponse de Lousia (Ms) le 3 janv. 2024
Dear Mr Ryuichi,Warmest greeting from Prostyle Hotel Ho Chi Minh.Thank you very much for taking the time to write us the review.On behalf of the entire hotel staff, I would like to sincerely apologize for your unpleasant experience because of the noise from outside of hotel.We're trying to find out the solution to solve this trouble.We hope that you will give us another chance to serve you better in the future. Please let us know if there is anything else we can do to assist you during your stay.Thank you for your understanding and patience.Sincerely thanks,Lousia (Ms)Hotel Service Team

10/10 Excellent

Sayaka

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en novembre 2023
Réponse de Lousia (Ms) le 3 janv. 2024
Dear Mr Sayaka,Warmest greeting from Prostyle Hotel Ho Chi Minh.It is always delightful to receive such kind comments as yours. We would love to welcome you back to our hotel in near future.Sincerely thanks,Lousia (Ms)Hotel Service team

8/10 Bien

Masahiro

Les points forts : Propreté
日本人街に隣接しており、リーズナブルで良いと思います。朝食も満足するレベルです。
Séjour de 2 nuits en novembre 2023
Réponse de Lousia (Ms) le 3 janv. 2024
Dear Mr Masahiro,Warmest greeting from Prostyle Hotel Ho Chi Minh.Thank you very much for taking the time to write us a wonderful feedbackWe are glad to hear that you were impressed by our hotel, especially breakfast services and that you enjoyed your stay with us.We would love to welcome you back to our hotel in near future.Sincerely thanks,Lousia (Ms)Hotel Service Team

6/10 Satisfaisant

atsushi

Voyage d’affaires, Voyage en couple
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Les points faibles : Propreté
虫(あり)多量に発生していた。
Séjour de 2 nuits en novembre 2023
Réponse de Lousia (Ms) le 3 janv. 2024
Dear Mr Atsushi,Warmest greeting from Prostyle Hotel Ho Chi Minh.Thank you very much for taking the time to write us the review.On behalf of the entire hotel staff, I would like to sincerely apologize for your unpleasant experience at the our hotel.I will share your valuable feedback with the housekeeping team to ensure that it does not happen again.We would love to welcome you back to our hotel in near future.Sincerely thanks,Lousia (Ms)Hotel Service team

10/10 Excellent

KIICHIRO, KASUGAISHI

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
清潔感がありスタッフの対応も非常によく価格以上のメリットを感じました。 日本語を話せるスタッフが常駐しており万が一の困りごとへの対応も協力していただける姿勢があります。 エントランスのデザイン性も素晴らしく、宿泊者には14時からのアフタヌーンティーが楽しめます。 今回の部屋は窓のないスタンダードな部屋でしたが窓ありの部屋よりも静粛性に優れ帰宅時も涼しいというメリットは大きかったです。 繁華街の近くにあるホテルですので騒音は多少はやむを得ませんが、窓無し部屋のメリットを感じました。 最近リフォームが行われ室内のリフレッシュと手動式ウォシュレットが導入されたことは大きく評価できます。 ビジネスや旅行でも必要十分な宿泊施設としてコストパフォーマンスは良いと感じています。
Séjour de 6 nuits en novembre 2023
Réponse de Lousia (Ms) le 3 janv. 2024
Dear Mr Kiichiro,Warmest greeting from Prostyle Hotel Ho Chi Minh.Thank you very much for taking the time to write us a wonderful feedback.We are glad to hear that you were impressed by our hotel and that you enjoyed your stay with us.Our rooms were being refurbished during this time. It becomes newer and more beautiful. We hope your future plan will include us and we will make sure your stays will be as memorable the next time.Sincerely thanks,Lousia (Ms)Hotel Service Team

8/10 Bien

Chieko

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very good hotel.
Séjour de 4 nuits en octobre 2023
Réponse de Lousia (Ms) le 14 nov. 2023
Dear Chieko san,Warmest greeting from Prostyle Hotel Ho Chi Minh.We thank you so much for taking time to send us the review.Your feedback as an encouragement to Prostyle Hotel Ho Chi Minh increasingly tries to improve even more so that we can bring the best service to customers.Once again, thank you so much for your stay with us.We would love to welcome you back to our hotel in near future.Sincerely thanks,Lousia (Ms)Hotel Service Team

10/10 Excellent

NAOYA

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
改装したところなのか、非常に綺麗で過ごしやすかった。
Séjour de 1 nuit en octobre 2023
Réponse de Lousia (Ms) le 18 oct. 2023
Dear Naoya san,Warmest greeting from Prostyle Hotel Ho Chi Minh.Thank you very much for taking the time to write us a wonderful feedback.We are glad to hear that you were impressed by our hotel, especially breakfast services and that you enjoyed your stay with us.Our rooms were being refurbished during this time. It becomes newer and more beautiful. We hope your future plan will include us and we will make sure your stays will be as memorable the next time.Sincerely thanks,Lousia (Ms)Hotel Service Team

10/10 Excellent

ISAO

Les points forts : Propreté
Les points faibles : Infrastructures et conditions de l’hébergement
Séjour de 2 nuits en octobre 2023
Réponse de Lousia (Ms) le 18 oct. 2023
Dear Isao san,Warmest greeting from Prostyle Hotel Ho Chi Minh.Thank you very much for taking the time to write us a wonderful feedback.Our rooms were being refurbished during this time. It becomes newer and more beautiful. We hope your future plan will include us and we will make sure your stays will be as memorable the next time.Sincerely thanks,Lousia (Ms)Hotel Service Team

10/10 Excellent

Trung, Baltimore

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice clean and cozy place. We only stayed for one night so not much to say. Staff members were nice and respectful.
Séjour de 1 nuit en octobre 2023
Réponse de Lousia (Ms) le 12 oct. 2023
Dear Mr Trung,Warmest greeting from Prostyle Hotel Ho Chi Minh.Thank you very much for taking the time to write us a wonderful feedback.Your feedback as an encouragement to Prostyle Hotel Ho Chi Minh increasingly tries to improve even more so that we can bring the best service to customers.Once again, thank you so much for your stay with us.We would love to welcome you back to our hotel in near future.Sincerely thanks,Lousia (Ms)Hotel Service Team

10/10 Excellent

Horita

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
交通の便がいい。 食事がおいしい。 食器がかわいい。
Séjour de 2 nuits en septembre 2023
Réponse de Lousia (Ms) le 6 sept. 2023
Dear Horita sanWarmest greeting from Prostyle Hotel Ho Chi Minh.Thank you so much for your kind feedback and we are delighted to hear of your enjoyable and memorable recent stay.We hope your future plan will include us and we will make sure your stays will be as memorable the next time.Sincerely thanks,Lousia (Ms)Hotel Service Team

8/10 Bien

KOJI

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 5 nuits en août 2023
Réponse de Lousia (Ms) le 6 sept. 2023
Dear Mr Koji,Warmest greeting from Prostyle Hotel Ho Chi Minh.Thank you for taking the time to share your stay experience at our hotel. We would love to welcome you back to our hotel in near future.Sincerely thanks,Lousia (Ms)Hotel Service team

8/10 Bien

Sak

Les points forts : Propreté et personnel et service
Séjour de 4 nuits en août 2023
Réponse de Lousia (Ms) le 6 sept. 2023
Dear Sak,Warmest greeting from Prostyle Hotel Ho Chi Minh.It is always delightful to receive such kind comments as yours. Our staff take pride in all they do to ensure that our guests stay is one that is memorable. We hope your future plan will include us and we will make sure your stays will be as memorable the next time.Sincerely thanks,Lousia (Ms)Hotel Service Team

10/10 Excellent

Isao

Séjour de 3 nuits en août 2023
Réponse de Lousia (Ms) le 19 sept. 2023
Dear Isao san,Warmest greeting from Prostyle Hotel Ho Chi Minh.Thank you for taking the time to share your stay experience at our hotel. It will be an honor to share your wonderful review to the entire team and I believe it will give them a high motivation in providing an excellent service for our guest at all times.We would love to welcome you back to our hotel in near future.Sincerely thanks,Lousia (Ms)Hotel Service Team

8/10 Bien

Mitsui

Les points forts : Personnel et service
Les points faibles : Équipements
I stayed three nights and was reasonably comfortable. I’ll tell you the pros and cons below so if you guys consider staying there please check it out. Good ・The staff’s correspondence. They were so kind and were able to Japanese and English, if you are concerned about English this is a high recommendation. ・Breakfast It was buffet style and there were a lot of items. After breakfast, afternoon tea was offered until 17:00. Bad The gym was so cheap only has a running machine. The person who wanna training should not choose it. The wall was thin.
Séjour de 3 nuits en août 2023
Réponse de Lousia (Ms) le 14 août 2023
Dear Mr Mitsui,Warmest greeting from Prostyle Hotel Ho Chi Minh.Thank you very much for taking the time to write us a wonderful feedback.We are glad to hear that you were impressed by the hotel’s staff, breakfast services and that you enjoyed your stay with us.Our rooms were being refurbished during this time. It becomes newer and more beautiful. We hope your future plan will include us and we will make sure your stays will be as memorable the next time.Sincerely thanks,Lousia (Ms)Hotel Service Team

10/10 Excellent

MI HYANG

Séjour de 2 nuits en août 2023
Réponse de Lousia (Ms) le 14 août 2023
Dear My Hyang,Warmest greeting from Prostyle Hotel Ho Chi Minh.Thank you very much for taking the time to write us a wonderful feedback.We hope your future plan will include us and we will make sure your stays will be as memorable the next time.Sincerely thanks,Lousia (Ms)Hotel Service Team

8/10 Bien

Voyageur vérifié

Voyage d’affaires
Les points forts : Personnel et service et confort de la chambre
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
日本人繁華街レタントンにほど近いデザイナーホテル
出張で3泊しました。 まず立地は最高でした。レタントンエリアに徒歩1分で、どこへ行くにも便利でした。また広い裏通りですので、ホテルの前はゴミゴミしておらず、車も止めやすく、騒音もほとんどありません。 ロビーは写真通りのスタイリッシュな感じで、レセプションの対応もしっかりしています。 ただ部屋の古さは少々がっかりでした。今後部屋の改装に期待します。。。 朝食は、種類も豊富でその場で作ってくれるフォーとオムレツは非常に美味しかったです。 部屋さえ良ければ満点のホテルでした。
Séjour de 3 nuits en juillet 2023
Réponse de Lousia Ms le 2 août 2023
Dear The Valued Guest,Warmest greeting from Prostyle Hotel Ho Chi Minh.Thank you very much for taking the time to write us a wonderful feedback.We are glad to hear that you were impressed by the local hotel, services and attentiveness from our associates and that you enjoyed your stay with us.Our rooms were being refurbished during this time. It becomes newer and more beautiful. We hope your future plan will include us and we will make sure your stays will be as memorable the next time.Sincerely thanks,Lousia (Ms)Hotel Service Team

2/10 Horrible

Hagen Darius Peter

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
I booked fast laundry, they did not make it in time but charged me for it.
Réponse de Lousia (Ms) le 2 août 2023
Dear Mr Hagen,Warmest greeting from Prostyle Hotel Ho Chi Minh.Thanks so much for taking time to send us the review.On behalf of the entire hotel staff, I would like to sincerely apologize for your unpleasant experience at the our hotel.As conversation via email, our hotel confirmed refund 50% the fee of laundry for this inconvenience.I'll share your valuable comments with the related team members to ensure that it'll not happen againWe would love to welcome you back to our hotel in near future.Sincerely thanks,Lousia (Ms)Hotel Service Team

8/10 Bien

Fung

Séjour de 3 nuits en juillet 2023
Réponse de Lousia (Ms) le 14 août 2023
Dear Mr FungWarmest greeting from Prostyle Hotel Ho Chi Minh.Thank you very much for taking the time to write us a wonderful feedback.We hope your future plan will include us and we will make sure your stays will be as memorable the next time.Sincerely thanks,Lousia (Ms)Hotel Service Team

10/10 Excellent

Voyageur vérifié

Voyage d’affaires
Les points forts : Propreté, personnel et service, confort de la chambre
親切なホテル
日本語のわかるスタッフもおり、しっかりと受け答えをしてくれて助かりました。 建物は古いのですが、清掃をしっかりしており不快には感じませんでした。 宿泊した日が誕生日と知ってホテルよりささやかなケーキとメッセージカードをプレゼント頂き嬉しかったです。 また、ホーチミンへ行く機会があれば宿泊させていただきます。 大変、お世話になりました。
Séjour de 4 nuits en juillet 2023
Réponse de Lousia (Ms) le 2 août 2023
Dear The Valued Guest,Warmest greeting from Prostyle Hotel Ho Chi Minh.Thank you for taking the time to share your stay experience at our hotel. It will be an honor to share your wonderful review to the entire team and I believe it will give them a high motivation in providing an excellent service for our guest at all timesWe would love to welcome you back to our hotel in the near future.Sincerely thanks,Lousia (Ms)Hotel Service Team

8/10 Bien

Voyageur vérifié

Voyage d’affaires
Les points forts : Propreté, personnel et service, confort de la chambre
깔끔하고 좋은 위치
깔끔하고 좋은 위치
Séjour de 2 nuits en juillet 2023
Réponse de Lousia (Ms) le 18 juil. 2023
Dear The Valued Guest,Warmest greeting from Prostyle Hotel Ho Chi Minh.Thank you very much for taking the time to write us a wonderful feedback.We are glad to hear that you were impressed by the local hotel, services and attentiveness from our associates and that you enjoyed your stay with us.We would love to welcome you back to our hotel in the near future.Sincerely thanks,Lousia (Ms)Hotel Service Team

10/10 Excellent

Otohiko

Séjour de 1 nuit en juillet 2023
Réponse de Lousia (Ms) le 13 juil. 2023
Dear Otohiko san,Warmest greeting from Prostyle Hotel Ho Chi Minh.We are delighted to read your feedback. Our staff take pride in all they do to ensure that our guests stay is one that is memorable. We would love to welcome you back to our hotel in near future.Sincerely thanks,Lousia (Ms)Hotel Customer Service

8/10 Bien

Sun woo

Séjour de 1 nuit en juin 2023
Réponse de Lousia (Ms) le 10 juil. 2023
Dear Mr Sun Woo,Warmest greeting from Prostyle Hotel Ho Chi Minh.Thank you very much for taking the time to write us a wonderful feedback.We would love to welcome you back to our hotel in the near future.Sincerely thanks,Lousia (Ms)Hotel Service Team

6/10 Satisfaisant

Voyageur vérifié

Voyage d’affaires
Les points faibles : Infrastructures et conditions de l’hébergement et confort de la chambre
Noises
I am awaken by drilling/hammering works every morning (ard 8am). Apparently there are renovation works on certain floors. Also, my room wdw gets all kind of noises late night and early hours from the streets. Sleep was disturbed.
Séjour de 2 nuits en juin 2023
Réponse de Lousia (Ms) le 30 juin 2023
Dear Valued Partner,Warmest greeting from Prostyle Hotel Ho Chi Minh.Thank you very much for taking the time to post-stay review.We’re so regret that the noise made you feel uncomfortable during your stay at our hotel.We will try to fix this problem in the near furutre. We hope your future plan will include us and we will make sure your stays will be as memorable the next time.Sincerely thanks,Lousia (Ms)Hotel Service Team

10/10 Excellent

Natsumi

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
It was great stay. I love the breakfast.
Séjour de 2 nuits en juin 2023
Réponse de Lousia (Ms) le 19 juin 2023
Dear Mr Natsumi,Warmest greeting from Prostyle Hotel Ho Chi Minh.Thank you for taking the time to share your stay experience at our hotel. It will be an honor to share your wonderful review to the entire team and I believe it will give them a high motivation in providing an excellent service for our guest at all timesWe would love to welcome you back to our hotel in near future.Sincerely thanks,Lousia (Ms)Hotel Customer Service

8/10 Bien

Voyageur vérifié

Voyage d’affaires
Les points forts : Propreté et personnel et service
실속있음
깔끔하고 실속있는 호텔이에요
Séjour de 2 nuits en mai 2023
Réponse de Lousia (Ms) le 12 juin 2023
Dear Sir,Warmest greeting from Prostyle Hotel Ho Chi Minh.We thank you so much for taking time to send us the review.Your feedback as an encouragement to Prostyle Hotel Ho Chi Minh increasingly tries to improve even more so that we can bring the best service to customers.We would love to welcome you back to our hotel in near future.Sincerely thanks,Lousia (Ms)

8/10 Bien

Kazuyuki

Séjour de 1 nuit en mai 2023
Réponse de Lousia (Ms) le 12 juin 2023
Dear Kazuyuki san,Warmest greeting from Prostyle Hotel Ho Chi Minh.We thank you so much for taking time to send us the review.We would love to welcome you back to our hotel in near future.Sincerely thanks,Lousia (Ms)

8/10 Bien

Hiroshi

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
いくつかの観光スポットまで徒歩で行きました。 また、日本人向けの店が多い地域にある為便利でした。
Séjour de 1 nuit en mai 2023
Réponse de Lousia (Ms) le 23 mai 2023
Dear Hiroshi san,Warmest greeting from Prostyle Hotel Ho Chi Minh.Thank you very much for taking the time to write us a wonderful feedback.We are glad to hear that you were impressed by the local hotel, services and attentiveness from our associates and that you enjoyed your stay with us.We would love to welcome you back to our hotel in the near future.Sincerely thanks,Lousia (Ms)

8/10 Bien

TOYOKAZU

Voyage en groupe
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
施設はとてもきれいでとてもゆっくり過ごせました。 スタッフの対応もよく、朝食も美味しく戴きました。
Séjour de 5 nuits en avril 2023
Réponse de front-Linh le 7 mai 2023
Thank you for your comment.Thank you very much for your stay.We are glad to hear your compliments about our breakfast.Before Covid-19, we used to be ranked among the hotels with the best breakfast. We will continue to improve it more in the future.We will continue to make every effort to ensure that you have a fulfilling stay in the heart of Saigon.We hope you will visit Saigon again.We are looking forward to seeing you again.

10/10 Excellent

Aki

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
ロビーがとにかく可愛く、そして毎日お昼過ぎからフリーのアフタヌーンティーをいただけます。 お部屋も今回は窓なしのお部屋にしましたが何も問題なく、お部屋も広くて清潔でお風呂の水圧・水量・温度もバッチリでした。 朝食も毎日少しずつ変わりとても美味しいですしスタッフの方々が皆さん優しくて癒されます。 ホテルの位置は高島屋の前の道をまっすぐ東の方へ行けばほぼ近辺まで帰れるので覚えやすいです。 大通りより中に入っているので静かに休めました。 とてもお気に入りのホテルです。 またホーチミンに行く際はお世話になりたいです! ありがとうございました。
Séjour de 4 nuits en avril 2023
Réponse de front-Linh le 7 mai 2023
Thank you for your comment.Thank you very much for your stay.We will continue to make every effort to ensure that you have a fulfilling time in Saigon.We will also improve our rooms in 2023.We hope you will visit Saigon again.We are looking forward to seeing you again.

4/10 Médiocre

Chizuko

Voyage en couple
Les points forts : Personnel et service
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
ラグジュアリースイートを予約したが、部屋のオートロックの鍵がかからない、金庫の鍵もかからない!その日はとりあえず部屋を移動、下の階の暗闇の部屋へ入れられました。 次の日には鍵を直すと言われていたのに、全然連絡が来ないのでフロントに確認すると、いままで引継ぎは無かったようで、しばらく暗い部屋で出かけられずに待機。 結局、カードキーは治らなかったみたいで普通の鍵をもらって毎回鍵をかけて出入りしていました。金庫は使えましたが、バスルームの電気が切れていたり、シャワーカーテンが無かったり、エアコンのパーツがいきなり外れて天井でプラプラしてました。 4泊分の予約入れてましたが、3泊とレイトチェックアウトでホテルを後にしました。こんな迷惑かけても何もサービスもなく本当にビックリしました! たぶん2度と泊まらない。
Séjour de 4 nuits en avril 2023
Réponse de Front-Linh le 7 mai 2023
Thank you for your comment.We are very sorry for the inconvenience caused.We have decided to make some renovations to remedy the equipment problems you mentioned.We will do our best to prevent this from happening in the future.We sincerely apologize for any inconvenience caused.

8/10 Bien

raymond

Voyage en couple
Les points forts : Personnel et service
staff were friendly and professional,room a bit disappointing, needs work done and moved the bed to get something that rolled under it and I don't think the floor has been cleaned for a while.
Séjour de 5 nuits en avril 2023
Réponse de Lousia (Ms) le 2 mai 2023
Dear Raymond,We thank you so much for taking time to send us the review.Your feedback as an encouragement to Prostyle Hotel Ho Chi Minh increasingly tries to improve even more so that we can bring the best service to customers.Once again, thank you so much for your stay with us.We would love to welcome you back to our hotel in near future.Sincerely thanks,Lousia (Ms)

10/10 Excellent

Gerald

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Excellent staff
Séjour de 26 nuits en mars 2023
Réponse de Lousia (Ms) le 2 mai 2023
Dear Gerald,Warmest greeting from Prostyle Hotel Ho Chi Minh.Thank you very much for taking the time to write us a wonderful feedback.We are glad to hear that you were impressed by the local hotel, services and attentiveness from our associates and that you enjoyed your stay with us.We would love to welcome you back to our hotel in the near future.Sincerely thanks,Lousia (Ms)

8/10 Bien

Thomas

Les points forts : Propreté, personnel et service, confort de la chambre
Séjour de 2 nuits en avril 2023
Réponse de Lousia (Ms) le 25 avr. 2023
Dear Mr Thomas,Warmest greeting from Prostyle Hotel Ho Chi Minh.Thank you very much for taking the time to write us a wonderful feedback.We are glad to hear that you were impressed by the local hotel, services and attentiveness from our associates and that you enjoyed your stay with us.We would love to welcome you back to our hotel in near future.Sincerely thanks,Lousia (Ms)

8/10 Bien

Stefanie Maria Anna

Voyage en couple
Les points forts : Personnel et service
Es ist ein einfaches Hotel ohne viel Komfort. Zimmer sind schlicht, das Badezimmer hat eine große Dusche, ausreichend Regale für Sanitärartikel. Der Kleiderschrank ist sehr klein und hat kaum Möglichkeiten Kleidung abzulegen. Fenster gehen in den Hinterhof. Das Hotel ist sehr zentral gelegen. Alle Sehenswürdigkeiten sind gut zu Fuß zu erreichen. Das Personal ist sehr hilfsbereit und freundlich und bemüht den Gästen einen angenehen Aufenthalt zu bieten.
Séjour de 13 nuits en mars 2023
Réponse de Lousia (Ms) le 25 avr. 2023
Dear Stefanie Maria,Warmest greeting from Prostyle Hotel Ho Chi Minh.Thank you very much for taking the time to write us a wonderful feedback.We are glad to hear that you were impressed by the local hotel, services and attentiveness from our associates and that you enjoyed your stay with us.We would love to welcome you back to our hotel in near future.Sincerely thanks,Lousia (Ms)

8/10 Bien

SANJAY

Voyage en famille
Les points forts : Personnel et service et confort de la chambre
Séjour de 1 nuit en mars 2023
Réponse de Thuong Linh (Ms) le 4 avr. 2023
Dear Mr Sanjay,Warmest greeting from Prostyle Hotel Ho Chi Minh.Thank you very much for taking the time to post-stay review.We would love to welcome you back to our hotel in near future.Sincerely thanks,Hotel Service Team

6/10 Satisfaisant

Nagata

Séjour de 3 nuits en mars 2023
Réponse de Lousia (Ms) le 25 avr. 2023
Dear Nagata san,Warmest greeting from Prostyle Hotel Ho Chi Minh.Thank you very much for taking the time to post-stay review.We would love to welcome you back to our hotel in near future.Sincerely thanks,Lousia (Ms)

6/10 Satisfaisant

kazuhiro

Voyage en groupe, Voyage d’affaires
お湯の出が悪かったです、あと部屋が10階だったので朝、朝食の人達の足跡などが聞こえます(朝食は11階です)。10階から階段で上がるので通る時宿泊者の話し声がかなりうるさかったです。 しかし、フロントスタッフの対応は良かったです。 また泊まるかといえば、10階なら泊まらないです。
Séjour de 3 nuits en mars 2023
Réponse de Thuong Linh (Ms) le 4 avr. 2023
Dear Kazuhiro san,We thank you kindly for your nice review.Your positive feedback as an encouragement to prostyle Hotel Ho Chi Minh increasingly tries to improve even more so that we can bring the best service to customers.Once again, thank you so much for your stay with us.We would love to welcome you back to our hotel in near future.Sincerely thanks,Hotel Service Team