Les notes se basent sur un nombre total de 1 665 avis vérifiés

3,7 sur 5
Recommandé par 73 % des clients
3,9 Propreté de la chambre
3,9 Services et personnel
3,8 Confort de la chambre
3,6 Conditions de l'hôtel
Avis Expedia vérifiés
4 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié

Close to Pepsi center.

Publié le 25 févr. 2017
Very nice place, good shopping, theatre, and close attractions. Panhandlers close as is a major highway.
Commentaire laissé par : Direction de l'hôtel
26 févr. 2017 par Manager, Direction de l'hôtel
Thanks for your kind review of the Quality Inn & Suites Denver Stapleton. It’s our pleasure knowing you had an amazing stay and loved our location being close to your places of interest. We appreciate your business, and we hope to see you again soon! Thank you, Quality Inn & Suites Team 3737 Quebec Street Denver, CO 80207
4 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié de Denver

nice hotel but as always, the staff makes it great

Publié le 22 févr. 2017
Les + : The location was great, close to shopping (Walmart,) and close to a lot of dining options!
Les - : Next time I arrive, I want to be greeted with balloons, streamers...and applause.
Situation : As I mentioned, the location is very close to shopping, dining, mail (ups/fedex,) and just a mile away from the airport train line.
The front desk people and cleaning staff were great, they all seemed friendly and welcoming...they might be clones or robots...i'll find out more and report back!
Commentaire laissé par : Direction de l'hôtel
23 févr. 2017 par Manager, Direction de l'hôtel
We are so excited to know how much you enjoyed the Quality Inn & Suites Denver Stapleton and its outstanding customer service. Our entire team works very hard to ensure the comfort of each guest, and each associate truly appreciates the compliments received for going over and above what is required. Thank you so much for your recognition of their efforts. We can’t wait to see you again. Thank you, Quality Inn & Suites Team, 3737 Quebec Street, Denver, CO 80207
2 sur 5
par un voyageur vérifié

pretty hotel , excellent staff but not clean

Publié le 21 févr. 2017
For some reason the temperature in the hotel was close to 100 degrees our entire stay. The reason given was they cannot control the temp in the hotel . Had to sleep with windows open and now I'm sick . Found other people's belongings on the floor and under the bed - room not clean . Sink clogged out entire stay Desk clerks where excellent
Commentaire laissé par : Direction de l'hôtel
23 févr. 2017 par Manager, Direction de l'hôtel
Thank you for taking the time to tell about the issues you encountered during your recent stay. We know traveling is often stressful, and we apologize for failing to make you feel as comfortable as possible. I have notified the departments about the issues you mentioned, and we are taking steps to correct them as soon as possible. We are truly sorry and hope you will consider giving us a second chance in the future. Thank you, Quality Inn & Suites Team 3737 Quebec Street Denver, CO 80207
4 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié

Publié le 14 févr. 2017
It was nice hotel walking distance from the store
Commentaire laissé par : Direction de l'hôtel
15 févr. 2017 par Manager, Direction de l'hôtel
We were so excited to know how much you enjoyed your visit at the Quality Inn & Suites Denver Stapleton. It’s our pleasure knowing you had an amazing stay and loved our ideal location. Thank you for choosing us and we hope to be your first choice whenever you are in this area. Thank you, Quality Inn & Suites Team, 3737 Quebec Street Denver, CO 80207
1 sur 5
par un voyageur vérifié de US

Avoid at all cost

Publié le 8 févr. 2017
Les + : Nothing
Les - : Everthing
Situation : Shopping
My overall experience with this hotel was horrible from the cleanliness of the room to how the staff behaved. As well as how the food for the breakfast buffet looked. "Not health at all." Worse hotel stay thus far
Commentaire laissé par : Direction de l'hôtel
10 févr. 2017 par Manager, Direction de l'hôtel
Thank you for taking the time to tell about the issues you encountered during your recent stay. We know traveling is often stressful, and we apologize for failing to make you feel as comfortable as possible. I have notified the departments about the issues you mentioned, and we are taking steps to correct them as soon as possible. We are truly sorry and hope you will consider giving us a second chance in the future. Thank you, Quality Inn & Suites Team 3737 Quebec Street Denver, CO 80207
4 sur 5
Recommandé
pour Personnes en voyage d'affaires
par un voyageur vérifié de Nevada

Greta hotel next to shops and restaurants

Publié le 4 févr. 2017
Les + : Close to an abundance of shops and restaurants
Situation : Shops and Restaurants with in walking distance
The staff was great, especially Brenda who was attentive to my overall needs and extremely pleasant. The cleaning staff was great and every afternoon when I returned to my room is was clean and ready for me. I will definitely stay here again. Left early in the morning so I was not able to try the Breakfast items but they did have a small vending area which was quite nice.
Commentaire laissé par : Direction de l'hôtel
5 févr. 2017 par Manager, Direction de l'hôtel
Thank you for the kind review of your stay at Quality Inn & Suites Denver Stapleton. I am thrilled to read we met your expectations and that you were pleased with our convenient location and excellent hospitality! We also appreciate you mentioning our staff, especially Brenda and will surely share your compliments with them personally. It was a pleasure having you as our guest, and we look forward to welcoming you again. Thank you, Quality Inn & Suites Team, 3737 Quebec Street, Denver, CO 80207
1 sur 5
par un voyageur vérifié de US

Dirty room

Publié le 2 déc. 2016
I checked into my room and the first one provided for me look as if no one has cleaned it at all it took over 45 minutes to get someone to come up to the room. I finally had to call a second time and requested to change my room. This is my first time to Denver and I wished I picked better hotel.
Commentaire laissé par : Direction de l'hôtel
5 déc. 2016 par Manager , Direction de l'hôtel
Thank you very much for staying with us. I sincerely apologize for failing you in the most basic of ways by not providing a clean and comfortable room. I have already discussed your comments with our housekeeping department to make sure all procedures are being followed so this does not happen again. Our front desk is staffed 24/7 to answer questions and immediately resolve this type of problem. I do hope you will give us another chance the next time your travels bring you this way. Thank you, Quality Inn & Suites Team
5 sur 5
par un voyageur vérifié

Publié le 28 nov. 2016 sur Hotels
The front desk staff was extremely helpful and awesome! Also breakfast was delicious.
Commentaire laissé par : Direction de l'hôtel
2 déc. 2016 par General Manager, Direction de l'hôtel
Thank you for staying at the Quality Inn & Suites Denver Stapleton and for sharing your nice comments online. We are so delighted to read that you loved our courteous associates and the breakfast we serve. It was great to have you here, and we hope to see you again soon. Thank you, Quality Inn & Suites Team, 3737 Quebec Street, Denver, CO 80207
3 sur 5
par un voyageur vérifié

Shopping Trip

Publié le 28 nov. 2016 sur Hotels
Rooms served their purpose for our trip; shopping and getting away from our routine. We were out most of the day, so we just needed a place to go sleep and safeguard our purchases. My room had a slow shower flow, but my sister's room [next door] had a great shower stream. Rooms were clean and the ac/heater unit worked well.
Commentaire laissé par : Direction de l'hôtel
2 déc. 2016 par General Manager, Direction de l'hôtel
Thank you for taking the time to share your feedback. We are glad you liked our convenient location and that you were satisfied with your room. However, we are sorry if any inconvenience was caused while you were here. It was our pleasure serving you, and we hope to welcome you back soon. Thank you, Quality Inn & Suites Team, 3737 Quebec Street, Denver, CO 80207
5 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié de Biglerville, United States of America

Very nice hotel for a few days.

Publié le 23 nov. 2016
Les + : Friendly staff, home baked cookies in lobby, clean rooms. Breakfast was very good, hot food not just bakery items.
Nice clean place. Breakfast is good, so is hotel location. Walk over to Station Twenty Six brewing company for good microbrew beer.
Commentaire laissé par : Direction de l'hôtel
24 nov. 2016 par General Manager, Direction de l'hôtel
Thank you for being our guest at the Quality Inn & Suites Denver Stapleton, and we are happy to know you had a pleasant experience with us. We appreciate you sharing your satisfaction with our facilities, location and staff. Thank you for your business, we do hope to see you again soon! Thank you, Quality Inn & Suites Team, 3737 Quebec Street, Denver, CO 80207