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Avis sur Magnolia Hotel Denver, A Tribute Portfolio Hotel

4 out of 5
Magnolia Hotel Denver, A Tribute Portfolio Hotel
818 17th St, Denver, CO

Avis

8,2

Très bien

Note des voyageurs de 10 (Excellent), d’après 463 avis sur 1004." "
Note des voyageurs de 8 (Bien), d’après 276 avis sur 1004." "
Note des voyageurs de 6 (Satisfaisant), d’après 126 avis sur 1004." "
Note des voyageurs de 4 (Médiocre), d’après 87 avis sur 1004." "
Note des voyageurs de 2 (Horrible), d’après 52 avis sur 1004." "

8,4/10

Propreté

9,0/10

Personnel et service

7,6/10

Équipements

8,0/10

Infrastructures et conditions de l’hébergement

8,0/10

Écoresponsabilité

Avis

4/10 Médiocre

Denier

Voyage en famille
Les points faibles : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Cet hôtel est largement défraichi et surestimé. Accueil non professionnel (deux heures d'attente pour avoir la chambre...) et réceptionniste incompétente. Mobilier vieillot et abimé dans les chambres. Petit déjeuner inexistant et musique tonitruante dans le hall. Ne justifie absolument pas son prix.
Séjour de 4 nuits en septembre 2023
Réponse de JamesA le 11 oct. 2023
Thank you for taking the time to post about your recent experience with us. We are sorry to see that we failed to meet your expectations during your recent stay. Thank you for providing us with feedback that we can use to better our operations for the future. We wish you the best in your future travels.

8/10 Bien

Thierry

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en septembre 2023
Réponse de JamesA le 4 oct. 2023
Thank you for taking the time to post about your stay with us. We are happy to see you enjoyed your visit and we hope to see you again soon.

8/10 Bien

francois

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Personnel à la réception d'un professionalisme inégal
Séjour de 2 nuits en septembre 2022
Réponse de Jason H, GM le 9 déc. 2022
Thank you for staying with us and for sharing your experience. Please come see us again when you return to Denver.

10/10 Excellent

Quoc Tuan

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
It is excellent in all kinds
Séjour de 6 nuits en juillet 2022

8/10 Bien

Alexis

Voyage en groupe, Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Very loud as next to a trolley stop
Séjour de 3 nuits en avril 2024

10/10 Excellent

Matthew Martin

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great location
Séjour de 3 nuits en février 2024
Réponse de JamesA le 17 avr. 2024
Thank you for taking the time to post about your recent stay with us. We are so happy to see you enjoyed your visit and we hope to see you again soon!

10/10 Excellent

Andres

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Friendly staff. Clean hotels.
Séjour de 2 nuits en avril 2024
Réponse de JamesA le 9 avr. 2024
Thank you so much for taking the time to post about your recent stay with us. We are so glad to see you enjoyed your visit and we do hope to host you again in the near future.

10/10 Excellent

Mariss

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en avril 2024
Réponse de JamesA le 9 avr. 2024
Thank you so much for taking the time to post about your recent stay with us. We are so glad to see you enjoyed your visit and we do hope to host you again in the near future.

10/10 Excellent

nikita

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great location in downtown Denver. The room was very clean and staff was amazing. Harry’s is amazing !
Séjour de 1 nuit en avril 2024
Réponse de JamesA le 8 avr. 2024
Thank you for taking the time to post about your recent stay with us. We are so glad to see you enjoyed your visit and truly appreciate the kind words. We do hope to see you again soon.

10/10 Excellent

EDEN TAGOON, Waxahachie

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Highly recommended! Beds are clean and comfortable.
Séjour de 3 nuits en mars 2024
Réponse de JamesA le 7 avr. 2024
Thank you for taking the time to post about your recent stay with us. We are so happy to see you enjoyed your visit and we do hope to see you again soon!

8/10 Bien

Zachary

Les points forts : Propreté et personnel et service
Séjour de 2 nuits en avril 2024
Réponse de JamesA le 5 avr. 2024
Thank you for taking the time to post about your recent stay with us. We are happy to see you enjoyed your visit and we hope to see you again soon!

10/10 Excellent

Veronica, Palmdale

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en mars 2024
Réponse de JamesA le 4 avr. 2024
Thank you for taking the time to post about your recent stay with us. We are so happy to see you enjoyed your visit with us and we hope to see you again in the near future.

10/10 Excellent

Miguel Martinez, Overland Park

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 4 nuits en mars 2024
Réponse de JamesA le 4 avr. 2024
Thank you for taking the time to post about your recent stay with us. We are so happy to see you enjoyed your visit with us and we hope to see you again in the near future.

10/10 Excellent

TIFFANY CHANDRA

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Chris at the front desk was absolutely lovely! So helpful and made my stay at Magnolia smooth and easy. The views and the mattress were great and I would definitely stay here again in Denver!!
Séjour de 3 nuits en mars 2024
Réponse de JamesA le 2 avr. 2024
Thank you for taking the time to post about your recent stay with us. We are so happy to see that you enjoyed your visit and appreciate your kind words. Chris is an incredible associate and we are glad to see you think so as well. We do hope to host you again in the near future.

10/10 Excellent

Valeria

Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Very friendly staff, food at hotel restaurant was great!
Séjour de 1 nuit en mars 2024
Réponse de JamesA le 3 avr. 2024
Thank you for taking the time to post about your recent stay with us. We are so glad to see you enjoyed your visit and we do hope to host you again in the near future.

10/10 Excellent

Amy

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
.
Séjour de 2 nuits en mars 2024
Réponse de JamesA le 1 avr. 2024
Thank you for taking the time to post about your recent stay with us. We are so happy to see you enjoyed your visit and we hope to see you again soon.

10/10 Excellent

Abel Flores

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great cozy place in the heart of Denver great weekend spot
Séjour de 4 nuits en mars 2024
Réponse de JamesA le 1 avr. 2024
Thank you for taking the time to post about your recent stay with us. We are so glad to see you enjoyed your kind words and we hope to see you again soon!

10/10 Excellent

Corey

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice location lots of dining choices close by. Walking distance to convention center.
Séjour de 2 nuits en mars 2024
Réponse de JamesA le 26 mars 2024
Thank you for taking the time to post about your recent stay with us. We are happy to see you enjoyed your visit and we hope to see you again soon!

8/10 Bien

Theavy

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en mars 2024
Réponse de JamesA le 26 mars 2024
Thank you for taking the time to post about your recent stay with us. We are happy to see you enjoyed your visit and we hope to see you again soon!

2/10 Horrible

Rahilla

Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Got bed bugs
Séjour de 1 nuit en février 2024
Réponse de JamesA le 26 mars 2024
Thank you for taking the time to post about your recent stay with us. We are sorry to see we failed to meet your expectations during your recent stay. We take all of our guest feedback seriously so that we can improve our operations for future guests. We do hope you had a chance to report your issue with our team during your visit so we can follow the proper protocols after such claim. We wish you the best in your future travels.

10/10 Excellent

William

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The staff was very helpful
Séjour de 3 nuits en mars 2024
Réponse de Jessica le 24 mars 2024
Good morning Mr. William Thank you for sharing your feedback about your current stay with us. We are happy to see you are satisfied so far and please reach out if there is anything we can do to further assist you during your stay.

10/10 Excellent

bethany

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great hotel in a central location. Friendly staff
Séjour de 3 nuits en mars 2024
Réponse de JamesA le 19 mars 2024
Thank you for taking the time to post about your recent stay with us. We are so happy to see you enjoyed your visit and we hope to see you again soon.

8/10 Bien

Rami

Séjour de 1 nuit en mars 2024
Réponse de JamesA le 7 avr. 2024
Thank you for taking the time to post about your recent stay with us. We are so happy to see you enjoyed your visit and we do hope to see you again soon!

10/10 Excellent

Hector

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The best everything
Séjour de 1 nuit en mars 2024
Réponse de JamesA le 17 mars 2024
Thank you for taking the time to post about your recent stay with us. We are so happy to see you enjoyed your visit and we hope to see you again in the near future.

10/10 Excellent

yelsi

Séjour de 1 nuit en mars 2024
Réponse de JamesA le 7 avr. 2024
Thank you for taking the time to post about your recent stay with us. We are so happy to see you enjoyed your visit and we do hope to see you again soon!

10/10 Excellent

Alfred

Very nice staff and clean room and surroundings. Love that coffee shop Fluid was also very good service and good coffee. Would definitely visit Magnolia again.
Séjour de 2 nuits en mars 2024
Réponse de JamesA le 17 mars 2024
Thank you for taking the time to post about your recent stay with us. We are so happy to see you enjoyed your visit and we appreciate your kind words. We hope to see you again in the near future.

2/10 Horrible

Miguel

Voyage en couple
Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Had to get another room, the other room wasn’t much better.
Séjour de 1 nuit en mars 2024
Réponse de JamesA le 13 mars 2024
Thank you for taking the time to post about your recent visit. We are sorry to see we failed to exceed your expectations during your recent visit. We do apologize for the elevator issues you experienced during your stay. We are constantly working on upgrading different parts of our hotel to help better our operations. We appreciate your feedback and hope you would consider staying with us again in the future.

4/10 Médiocre

Alba

Voyage en couple
Les points forts : Propreté et personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Half of the outlets didn’t work. All 3 elevators were not running at one point- and then when they got 1 working it still was having issues. We were on the 11th floor.
Séjour de 2 nuits en mars 2024
Réponse de JamesA le 13 mars 2024
Thank you for taking the time to post about your recent visit. We are sorry to see we failed to exceed your expectations during your recent visit. We do apologize for the elevator issues you experienced during your stay. We are constantly working on upgrading different parts of our hotel to help better our operations. We appreciate your feedback and hope you would consider staying with us again in the future.

4/10 Médiocre

Benjamin

Voyage en couple
Elevators being down were a major problem. At one point all three were down and made for a difficult day. Need a water station somewhere more convenient than the fitness center and the little water pitcher in the lobby. Bar staff were very annoyed when we asked to fill our bottles on Saturday eve.
Séjour de 2 nuits en mars 2024
Réponse de JamesA le 13 mars 2024
Thank you for taking the time to post about your recent visit. We are sorry to see we failed to exceed your expectations during your recent visit. We do apologize for the elevator issues you experienced during your stay. We are constantly working on upgrading different parts of our hotel to help better our operations. We appreciate your feedback and hope you would consider staying with us again in the future.

6/10 Satisfaisant

Molly

Voyage en couple
Les points forts : Infrastructures et conditions de l’hébergement
Les points faibles : Équipements
When we arrived we were told parking would cost an additional $30 if we park on our own or $58 if we use their parking service. Additionally, the staff was lack luster, the room was clean enough, but I noticed dust bunnies around the perimeter of the room. The toilet paper was extremely cheap and the elevator felt tenuous at best. Will most likely not stay here again.
Séjour de 1 nuit en mars 2024
Réponse de JamesA le 11 mars 2024
Thank you for taking the time to post about your recent stay with us. We are sorry to see that we failed to meet your expectations and will share this review with our teams to better improve our operations for the future. We wish you the best in your future travels.

8/10 Bien

Nino, Portland

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice and historical and great amenities. Took all day however to address most of their elevators being down during a busy conference week and even then they just put up a sign at very end of the day.
Séjour de 2 nuits en février 2024
Réponse de JamesA le 4 mars 2024
Thank you for taking the time to post about your recent stay. We are happy to see that overall, you enjoyed your visit. We are sorry about the elevator issues we were experiencing during your stay. We are currently in the middle of modernizing our elevators at the Magnolia. This is a lengthy project however will be worth the wait once completed. We do hope you would consider staying with us again in the future.

10/10 Excellent

angel

Les points forts : Infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
Séjour de 1 nuit en février 2024
Réponse de JamesA le 1 mars 2024
Thank you so much for the post about your recent stay with us. We are so glad to see you enjoyed your visit and we hope to see you again soon!

10/10 Excellent

Kristina

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We had a great time at the Magnolia. It was in the perfect location to walk to everything in downtown Denver. Would stay here again!
Séjour de 3 nuits en février 2024
Réponse de JamesA le 28 févr. 2024
Thank you for taking the time to post about your recent stay with us! We are so glad to see you enjoyed your visit and appreciate your kind words. We hope to see you again soon!

8/10 Bien

Edward Ryan

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 5 nuits en février 2024
Réponse de JamesA le 28 févr. 2024
Thank you for taking the time to post about your recent stay with us. We are happy to see you enjoyed your visit and we hope to see you again soon!

10/10 Excellent

Ryan

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This property is very centrally located. It’s an older building, so expect some noises and issues with some things like fans, etc.
Séjour de 1 nuit en janvier 2024
Réponse de JamesA le 27 févr. 2024
Thank you so much for the wonderful five star review! We are so glad to see you enjoyed your visit and we hope to see you again soon.

10/10 Excellent

Carla

Voyage en famille
Les points forts : Équipements
This property is beautiful. Really convenient to get around to restaurants shopping
Séjour de 3 nuits en février 2024
Réponse de JamesA le 27 févr. 2024
Thank you so much for the wonderful five star review! We are so glad to see you enjoyed your visit and we hope to see you again soon.

6/10 Satisfaisant

Carlos, Santiago

Voyage d’affaires
Les points forts : Propreté et personnel et service
The location is great, just a few blocks from the convention center and qo minutes from the train station
Séjour de 4 nuits en février 2024
Réponse de JamesA le 28 févr. 2024
Thank you for taking the time to post about your recent stay with us! We are so glad to see you enjoyed your visit and we hope to see you again soon!

10/10 Excellent

David

Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en février 2024
Réponse de JamesA le 26 févr. 2024
Thank you so much for posting about your recent stay with us. We are so happy to see you enjoyed your visit and we hope to see you again soon!

8/10 Bien

Michael

Les points forts : Propreté et personnel et service
Good
Séjour de 3 nuits en février 2024
Réponse de JamesA le 26 févr. 2024
Thank you so much for posting about your recent stay with us. We are so happy to see you enjoyed your visit and we hope to see you again soon!

6/10 Satisfaisant

Christina L

Séjour de 1 nuit en février 2024
Réponse de Jessica le 24 mars 2024
Good morning Ms. ChristinaThank you for sharing your feedback about your current stay with us. We are happy to see you are satisfied so far and please reach out if there is anything we can do to further assist you during your stay.

10/10 Excellent

Edith

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en février 2024
Réponse de JamesA le 23 févr. 2024
Thank you for taking the time to post about your recent stay with us. We are so glad to see you enjoyed your visit and we hope to see you again soon!

4/10 Médiocre

Destiny

Voyage en couple
Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
I booked this room because the pictures looked nice and clean. The room needed a deep clean and the bathroom set up was completely different than the pictures. The water from the shower completely dried up my skin it just wasn’t enjoyable
Séjour de 1 nuit en février 2024
Réponse de JamesA le 6 févr. 2024
Thank you for taking the time to post about your recent stay with us. We are sorry to see that we failed to meet your expectations and appreciate your feedback. We do wish you the best in your future travels.

10/10 Excellent

LaKisha

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The African American women at the check in counter was very rude to me and my children, she was mugging them and rolling her eyes at my 6 year old daughter when they went to the lobby to get a cookie. I really didn’t appreciate that nor did my daughter deserve to be treated that way.
Séjour de 2 nuits en février 2024
Réponse de JamesA le 5 févr. 2024
Thank you for taking the time to post about your recent stay with us. We are happy to see that overall you enjoyed your visit but do apologize for the feedback about our Front Office Associates. We will be sure to share this feedback with the team to ensure we continue to improve the experience of our guests. We do hope to host you again next time you visit Denver.

8/10 Bien

Kathryn

Les points forts : Propreté
This is a nice business hotel but definitely not a unique boutique hotel. We appreciated the room size and extra space it provided but there was nothing special in the decor or design of the rooms. The closet space was very limited, more designed for a limited stay. The bar, restaurant area was basic more sports bar than lounge area. Decent for the price
Séjour de 2 nuits en janvier 2024
Réponse de JamesA le 31 janv. 2024
Thank you for taking the time to post about your recent stay with us. We are happy to see you enjoyed your visit and we hope to see you again soon!

10/10 Excellent

Micheal

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en décembre 2023
Réponse de JamesA le 29 janv. 2024
Thank you for taking the time to post about your recent stay with us. We are so happy to see you enjoyed your visit and we hope to see you again soon!

6/10 Satisfaisant

Jerone

Séjour de 1 nuit en janvier 2024
Réponse de JamesA le 20 janv. 2024
Thank you for taking the time to post about your recent stay with us. We are so happy to see you enjoyed your visit and we hope to see you again soon!

10/10 Excellent

Anthony

Les points forts : Personnel et service
Séjour de 3 nuits en octobre 2023
Réponse de JamesA le 20 janv. 2024
Thank you for taking the time to post about your recent stay with us. We are so happy to see you enjoyed your visit and we hope to see you again soon!

10/10 Excellent

Michael

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en janvier 2024
Réponse de JamesA le 18 janv. 2024
Thank you for taking the time to post about your recent stay with us! We are so thrilled to see you enjoyed your visit and we hope to see you again soon.

10/10 Excellent

Kristina

Voyage en famille avec de jeunes enfants
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
The night bar tender from Chicago was AWESOME! (Night of Jan. 14, 2024). The Front desk staff was also friendly and efficient and accommodating
Séjour de 1 nuit en janvier 2024
Réponse de JamesA le 16 janv. 2024
Thank you so much for the wonderful review! We are so glad to see you enjoyed your visit and that our team took such great care of you during your stay. We do hope to see you again soon!

2/10 Horrible

Ron

Séjour de 2 nuits en janvier 2024
Réponse de JamesA le 16 janv. 2024
Thank you for taking the time to post about your recent stay with us. We are sorry to see that we failed to exceed your expectations during your recent visit and we hope our team was able to take great care of you during your stay. We wish you the best in your future travels.