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Avis sur Days Inn by Wyndham Dallas Garland West

2.5 out of 5
Days Inn by Wyndham Dallas Garland West
3645 Leon Rd, Garland, TX

Avis

6,8
Note des voyageurs de 10 (Excellent), d’après 259 avis sur 999." "
Note des voyageurs de 8 (Bien), d’après 276 avis sur 999." "
Note des voyageurs de 6 (Satisfaisant), d’après 207 avis sur 999." "
Note des voyageurs de 4 (Médiocre), d’après 119 avis sur 999." "
Note des voyageurs de 2 (Horrible), d’après 138 avis sur 999." "

7,2/10

Propreté

7,2/10

Personnel et service

6,0/10

Équipements

6,8/10

Infrastructures et conditions de l’hébergement

7,4/10

Écoresponsabilité

Avis

2/10 Horrible

Richard

Les points forts : Confort de la chambre
Les points faibles : Propreté et personnel et service
Séjour de 3 nuits en août 2022
Réponse de M le 16 août 2022
Dear Richard, We appreciate you taking the time to rate our hospitality standards. It is extremely unpleasing to know that your recent stay with us was not up to the mark. We would appreciate it if you can leave us more elaborate feedback, that way we will be able to better understand your concerns and address them in the right manner. We really value feedback from guests as they help us in bettering our hospitality services. Regardless, on behalf of our entire staff please accept our sincere apologies for we failed to exceed your expectations. Having said that, we earnestly ask for another chance to host you better. Sincerely, Management Team

6/10 Satisfaisant

Jocelyne

Les points forts : Confort de la chambre
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Pas terrible
Pas d’eau chaude au lavabo ! Le rideau de douche était noir de moisissure sur 50cm sur la partie basse ! Les abords de l’hôtel étaient très sales ! Vieilles chaussures abandonnées ! Assiettes et gobelets ! Et tapis de mégots de cigarettes ! La porte au bout du couloir faisait trembler toute la chambre à chaque fois que quelqu’un s’en servait car rien pour atténuer la fermeture ! Ça claquait très fort tout simplement ! Piscine très bien ! Petit déjeuner à 8h pratiquement plus rien ! Et après 40 mn toujours pas réapprovisionné !
Séjour de 1 nuit en mai 2018

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Days Inn Garland West,Dallas,Tx
L'hotel est tres bien, nous avons été a cet hôtel 4 nuits, le déjeuner pourrait être mieux, un matin nous avons eu un déjeuner congelés(omelette en forme de crêpes) nous sommes quand même satisfait,

8/10 Bien

Guillermo

Les points forts : Équipements
Very clean hotel ,
Séjour de 4 nuits en avril 2024
Réponse de M le 19 avr. 2024
Dear Guillermo,Thank you so much for your generous ratings. We are happy to see that your recent stay at our property was up to the mark and we take pride in catering to the requirements of our valued guests. It is pleasing to know that our efforts to maintain a clean and welcoming environment were noticeable during your stay. We will ensure your future stays are even more pleasant. See you soon!Best regards,Management Team

10/10 Excellent

Vilma

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Good
Séjour de 1 nuit en avril 2024
Réponse de M le 19 avr. 2024
Dear Vilma,Thank you for taking the time to rate us so highly! We are thrilled to hear that you enjoyed your stay with us and that we met your expectations. We strive to provide exceptional service and amenities to all our guests, and we are delighted that we could do so for you. We hope to welcome you back in the future for another outstanding stay. Best regards,Management Team

6/10 Satisfaisant

Peter

Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Average
Séjour de 3 nuits en avril 2024
Réponse de M le 12 avr. 2024
Dear Peter,Your feedback is valuable to us and we appreciate your generous ratings for our hospitality standards. We are happy you liked your stay and hope you choose us again. Thank you for your business, we look forward to seeing you soon.Best regards,Management Team

2/10 Horrible

Alan, Wichita Falls

Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
They did not have a room for us and said they overbooked WE got no call or message from them until we showed up at 8pm. We had to pay a huge rate for another hotel. This was a horrible experience.
Séjour de 1 nuit en avril 2024
Réponse de M le 12 avr. 2024
Dear Alan,We are sorry that you had a substandard experience at our hotel. We realize that neither our property nor our surroundings were close to your expectations. We assure you that we will investigate our facilities and service, take the necessary measures, and make the right changes to prioritize our guests' satisfaction and comfort. We kindly request you give us another chance to compensate for our shortcomings and deliver an excellent guest experience.Sincerely,Management Team

10/10 Excellent

Nick

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Clean
Séjour de 1 nuit en avril 2024
Réponse de M le 12 avr. 2024
Dear Nick,Thank you so much for your exceptional rating. We are glad we could win your trust and provide you with the best. It is pleasing to know that our efforts to maintain a clean and welcoming environment were noticeable during your stay. We enjoyed catering to your needs as much as you enjoyed your stay and hope to enhance this experience further. We are indeed looking forward to your next visit. See you soon!Best regards,Management Team

6/10 Satisfaisant

Anderson

Voyage d’affaires, Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Les points faibles : Équipements
The hotel was very clean and easily accessible. I was just disappointed with what they call breakfast. There is basically coffee, tea, yogurt, those wrapped muffins and cereal.
Séjour de 2 nuits en mars 2024
Réponse de M le 5 avr. 2024
Dear Anderson,Thank you so much for your exceptional rating. We are glad we could win your trust and provide you with the best. It is pleasing to know that our efforts to maintain a clean and welcoming environment were noticeable during your stay. We apologize for the only gripe you faced with the breakfast offerings. We hope to enhance this experience further in the future. We are indeed looking forward to your next visit. See you soon!Best regards,Management Team

2/10 Horrible

Kerry

Séjour de 2 nuits en mars 2024
Réponse de M le 19 avr. 2024
Dear Kerry,Thank you for your review. Your feedback is crucial in helping us improve our services and ensure a better experience for all our guests. Please provide more details so we can promptly address the issues. Regardless, we sincerely apologize for not exceeding your expectations. Thank you for your business and we look forward to seeing you soon.Sincerely,Management Team

10/10 Excellent

Shaina

Les points forts : Propreté
Séjour de 1 nuit en décembre 2023
Réponse de M le 22 mars 2024
Dear Shaina,Thank you so much for your exceptional rating. We are glad we could win your trust and provide you with the best. We hope to enhance this experience even further in the future and we are indeed looking forward to your next visit. See you soon!Best regards,Management Team

10/10 Excellent

jose

Séjour de 2 nuits en février 2024
Réponse de M le 29 févr. 2024
Dear Jose,It is extremely pleasing to know you enjoyed your stay with us and that you have rated our hospitality and accommodations so highly! it is our utmost pride to cater to valuable guests like you and we will offer yet another awesome hospitality experience next time. Thank you for your business, and we can't wait to serve you again. Best regards,Management Team

4/10 Médiocre

Kyle

Les points forts : Personnel et service
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Overall. You get what you pay for. So not stay there again
Séjour de 4 nuits en février 2024
Réponse de M le 21 févr. 2024
Dear Kyle,We appreciate you taking the time to rate our hospitality standards. It is extremely unpleasing to know that your recent stay with us was not up to the mark. We would appreciate it if you could leave us more elaborate feedback, that way we will be able to better understand your concerns and address them in the right manner. We value feedback from guests as they help us improve our hospitality services. Regardless, on behalf of our entire staff please accept our sincere apologies for we failed to exceed your expectations. Having said that, we earnestly ask for another chance to host you better.Sincerely, The Management Team

6/10 Satisfaisant

Jamie

Voyage en famille avec de jeunes enfants
Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
the muffins where good
Séjour de 1 nuit en février 2024
Réponse de M le 21 févr. 2024
Dear Jamie,Thank you for your time and valuable review. It warms our hearts to see that your recent stay with us was delightful. We'll continue to provide exceptional experience to make every stay with us remarkable and ensure your future stays are even more pleasant. See you soon!Best Regards, The Management Team

10/10 Excellent

Lacy

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The front desk office staff and cleaning crew are very helpful and friendly. They are always willing to help.
Séjour de 1 nuit en février 2024
Réponse de M le 21 févr. 2024
Dear Lacy,It warms our hearts to see that your recent stay with us was delightful. Our entire staff, thank you for your generous rating and such lovely feedback. We are thrilled to know that you loved our friendly services. We will keep up the high hospitality standards and make your future stays even more pleasant. It is a great pleasure to host a valuable guest like you. We want to thank you for your business and we look forward to seeing you soon.Best Regards, The Management Team

6/10 Satisfaisant

Ron

Séjour de 1 nuit en janvier 2024
Réponse de M le 22 mars 2024
Dear Ron,We are pleased to hear that you found the overall stay comfortable, but we understand that this alone does not compensate for the other issues you encountered. Please feel free to share the areas where we fell short in your case so that we can address the issues promptly. We are committed to providing our guests with exceptional service and accommodations, and we hope to have the opportunity to welcome you back in the future to demonstrate the improvements we have made.Sincerely,Management Team

10/10 Excellent

melissa

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
muy buen servicio
Séjour de 1 nuit en janvier 2024
Réponse de M le 1 févr. 2024
Dear Melissa,Thank you for giving us a perfect rating and we appreciate your positive feedback about our hotel. Our entire staff enjoyed catering to your needs as much as you enjoyed your stay. Thank you for your valuable business and we look forward to hosting you again in the soonest time!Best Regards,Management Team

10/10 Excellent

Rickey

Séjour de 1 nuit en janvier 2024
Réponse de M le 22 mars 2024
Dear Rickey,Thank you so much for your exceptional rating. We are glad we could win your trust and provide you with the best. We hope to enhance this experience even further in the future and we are indeed looking forward to your next visit. See you soon!Best regards,Management Team

10/10 Excellent

Santos

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en janvier 2024
Réponse de M le 25 janv. 2024
Dear Santos,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards,Management Team

10/10 Excellent

Dayler

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Ubicación muy tranquila
Séjour de 1 nuit en janvier 2024
Réponse de M le 17 janv. 2024
Dear Dayler,Your feedback is very valuable to us and we really appreciate your generous ratings for our hospitality standards. We are extremely delighted to know you loved your stay with us and that we were able to exceed your expectations. We hope you choose to stay with us again in the future. Thank you for your business and we look forward to seeing you soon.Best Regards,Management Team

10/10 Excellent

Dayler

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Tranquilo y limpio
Séjour de 2 nuits en janvier 2024
Réponse de M le 17 janv. 2024
Dear Dayler,Your feedback is very valuable to us and we really appreciate your generous ratings for our hospitality standards. We are extremely delighted to know you loved your stay with us and that we were able to exceed your expectations. We hope you choose to stay with us again in the future. Thank you for your business and we look forward to seeing you soon.Best Regards,Management Team

10/10 Excellent

Lacy

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Awesome customer service
Séjour de 4 nuits en janvier 2024
Réponse de M le 11 janv. 2024
Dear Lacy,It is extremely pleasing to know you enjoyed your stay with us and that you have rated our hospitality and accommodations so highly! it is our utmost pride to cater to valuable guests like you and we will offer yet another awesome hospitality experience next time. Thank you for your business, and we can't wait to serve you again. Best Regards,Management Team

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en décembre 2023
Réponse de M le 6 janv. 2024
Dear Guest,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards,Management Team

10/10 Excellent

Lacy

Voyage en famille avec de jeunes enfants, Voyage en famille, Voyage avec des animaux de compagnie, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en décembre 2023
Réponse de M le 6 janv. 2024
Dear Lacy,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards,Management Team

10/10 Excellent

Lacy

Voyage en famille avec de jeunes enfants, Voyage en famille, Voyage avec des animaux de compagnie, Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The front desk is very friendly. The rooms are clean.
Séjour de 1 nuit en décembre 2023
Réponse de Tanisha le 27 déc. 2023
Thank you for your positive feedback! We're delighted to hear you had a great experience. Your satisfaction is our priority. We appreciate your feedback.

10/10 Excellent

Lacy

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The staff is very friendly.
Séjour de 1 nuit en décembre 2023
Réponse de M le 22 déc. 2023
Dear Lacy, Thank you for giving us a perfect rating and we appreciate your positive feedback about our hotel. Our entire staff enjoyed catering to your needs as much as you enjoyed your stay. Thank you for your valuable business and we look forward to hosting you again in the soonest time!Best Regards,Management Team

10/10 Excellent

Santos

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en octobre 2023
Réponse de M le 22 déc. 2023
Dear Santos,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards,Management Team

10/10 Excellent

Santos

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en octobre 2023
Réponse de M le 22 déc. 2023
Dear Santos,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards,Management Team

2/10 Horrible

Leonard

Voyage d’affaires
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
People running in and out all hours of the night.floors dirty and soft floors. Non smoking facility reaks of smoking.
Séjour de 1 nuit en décembre 2023
Réponse de M le 14 déc. 2023
Dear Leonard,We sincerely apologize for the disruptive noise, uncleanliness, and smoke odor. We're addressing these concerns immediately, including increased security, enhanced cleaning routines, and stricter non-smoking enforcement. We value your feedback and hope to earn back your trust.Sincerely,Management Team

10/10 Excellent

Maureen

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en décembre 2023
Réponse de M le 14 déc. 2023
Dear Maureen,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards,Management Team

6/10 Satisfaisant

Courtney

Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
It wasn’t a bad place to stay. Staff were friendly.
Réponse de M le 7 déc. 2023
Dear Countney,Thank you for your feedback, we really appreciate it. We are pleased to see your modest ratings and are glad your recent stay with us was satisfactory. In our quest to aim for excellence in hospitality standards, we are taking constant steps to upgrade our property and enhance our hotel room amenities. We regret the inconvenience you faced, and we will see to it that all necessary changes are implemented at the earliest. Having said that, we hope you will give us the opportunity to host you even better in your future stays. Thank you for your business, and we look forward to seeing you soon.Sincerely,Management Team

10/10 Excellent

Maureen

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en novembre 2023
Réponse de M le 7 déc. 2023
Dear Maureen,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards,Management Team

8/10 Bien

Lacy

Les points forts : Propreté et personnel et service
Séjour de 1 nuit en novembre 2023
Réponse de M le 23 nov. 2023
Dear Lacy,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards,Management Team

10/10 Excellent

Lacy

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Awesome and easy
Séjour de 1 nuit en novembre 2023
Réponse de M le 17 nov. 2023
Dear Lacy,Your feedback is very valuable to us, and we really appreciate your generous ratings for our hospitality standards. We are extremely delighted to know you loved your stay with us and that we were able to exceed your expectations. We hope you choose to stay with us again in the future. Thank you for your business and we look forward to seeing you soon.Best Regards,Management Team

10/10 Excellent

Jose

Séjour de 1 nuit en novembre 2023
Réponse de M le 7 déc. 2023
Dear Jose,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards,Management Team

10/10 Excellent

Reginald

Voyage en famille
Séjour de 1 nuit en octobre 2023
Réponse de M le 2 nov. 2023
Dear Reginald,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards,Management Team

10/10 Excellent

Logunn

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
A
Séjour de 2 nuits en octobre 2023
Réponse de M le 26 oct. 2023
Dear Logunn,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards,Management Team

8/10 Bien

Maureen

Voyage d’affaires
Les points forts : Propreté, personnel et service, confort de la chambre
Séjour de 2 nuits en octobre 2023
Réponse de M le 20 oct. 2023
Dear Maureen,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards,Management Team

10/10 Excellent

JESSE

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en octobre 2023
Réponse de M le 13 oct. 2023
Dear Jesse,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards,Management Team

4/10 Médiocre

Shreyashi

Voyage d’affaires
Les points faibles : Personnel et service et équipements
No water in the room. When asked for water bottle then they said their water dispenser isn’t working and no alternate option available.
Séjour de 1 nuit en octobre 2023
Réponse de M le 13 oct. 2023
Dear Shreyashi,We sincerely apologize for the inconvenience caused by the lack of water in your room. We understand that this is a basic necessity, and we are working to resolve the issue as soon as possible. Thank you for your understanding and patience.Sincerely,Management Team

8/10 Bien

Voyageur vérifié

Voyage d’affaires
Les points forts : Propreté, personnel et service, confort de la chambre
Séjour de 1 nuit en octobre 2023
Réponse de M le 13 oct. 2023
Dear Guest,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards,Management Team

4/10 Médiocre

Sherry

Voyage en famille
Les points forts : Personnel et service
Les points faibles : Propreté
Nasty bathroom
Everything was okay until I went into the bathroom and I saw someone used sanitary pads in the garbage can. The pads were not wrapped up and there were two of them. Disgusting to say the least, apparently the housekeeper missed them so why would I think that the room was actually clean at all!
Séjour de 1 nuit en septembre 2023
Réponse de M le 5 oct. 2023
Dear Sherry,We sincerely apologize for the inconvenience and distress this has caused you. We are investigating the matter and taking appropriate action to ensure that this does not happen again. We appreciate your feedback and will use it to improve our services.Sincerely,Management Team

8/10 Bien

Deanhtay

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en septembre 2023
Réponse de M le 29 sept. 2023
Dear Deanhtay,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards,Management Team

10/10 Excellent

Anibal

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en septembre 2023
Réponse de M le 29 sept. 2023
Dear Anibal,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards,Management Team

10/10 Excellent

Santos

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en août 2023
Réponse de M le 8 sept. 2023
Dear Santos,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards,Management Team

10/10 Excellent

Arnaldo

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en août 2023
Réponse de M le 8 sept. 2023
Dear Arnaldo,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards,Management Team

10/10 Excellent

Maureen

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en août 2023
Réponse de M le 1 sept. 2023
Dear Maureen,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards,Management Team

2/10 Horrible

Rebecca

Voyage d’affaires
Les points forts : Personnel et service
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
This property needs an immediate inspection and overhaul of the cleanliness. The staff was very helpful however when I got to my room to check it out I found BED BUGS!!! My anxiety was so high I could not stay there and had to find somewhere else to stay late at night with no reservation and I did not know the area.
Séjour de 1 nuit en août 2023
Réponse de M le 1 sept. 2023
Dear Rebecca,We are extremely disheartened to see such low ratings from you. Please accept our sincere apologies for your recent stay with us was not up to the mark. We are taking gradual steps to upgrade our property and enhance our quality services, and if given another chance, we will see to it that your future visits are completely satisfactory. Please stay assured that all necessary steps will be taken to ensure no other guest experiences what you did. We really regret the inconvenience, and we sincerely ask for another chance to serve you better in the future.Sincerely,Management Team

8/10 Bien

Rodney

Séjour de 1 nuit en août 2023
Réponse de M le 17 août 2023
Dear Rodney,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards,Management Team

10/10 Excellent

Santos

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en août 2023
Réponse de M le 17 août 2023
Dear Santos,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards,Management Team