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Avis sur Casona les Pleiades

3 out of 5
Casona les Pleiades
Calle Tandapata 116, Cusco, Cusco

Avis

8,2

Très bien

Note des voyageurs de 10 (Excellent), d’après 21 avis sur 51." "
Note des voyageurs de 8 (Bien), d’après 18 avis sur 51." "
Note des voyageurs de 6 (Satisfaisant), d’après 8 avis sur 51." "
Note des voyageurs de 4 (Médiocre), d’après 2 avis sur 51." "
Note des voyageurs de 2 (Horrible), d’après 2 avis sur 51." "

9,0/10

Propreté

8,6/10

Personnel et service

8,4/10

Infrastructures et conditions de l’hébergement

Avis

6/10 Satisfaisant

Frédéric

Voyage en groupe
Les points forts : Propreté et personnel et service
Un peu sur côté à mon avis
Bien situé, propre, mais chambre petite De plus, le petit déjeuner à été le pire de tout ceux que ai pris au Pérou. Patio sympa, ce qui fait le charme de la casona.
Séjour de 2 nuits en novembre 2019

6/10 Satisfaisant

Voyageur vérifié

Les points forts : Personnel et service
Hôtel très bien situé dans le quartier San Blas.
Bon séjour dans l'ensemble. Hôtel charmant et bon rapport qualité-prix.

6/10 Satisfaisant

Voyageur vérifié

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Les points faibles : Confort de la chambre
Bien situé mais trop bruyant
Un accueil sympathique mais des incommodités: l'hôtel n'est pas directement accessible en voiture, il faut grimper un escalier pour y parvenir. Les chambres sont petites et manquent d'insonorisation. On entend les bruits de la rue mais surtout des voisins, dont les conversations semblent se tenir dans notre chambre. Quants aux touristes qui partent déjeuner tôt le matin, ils parlent et rient bruyamment dès 6h et vous réveillent! Nous avons trouvé beaucoup plus confortable et moins cher tout près de la Plza de Armas.

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en juin 2018

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en mai 2018

8/10 Bien

ARLETTE

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Vacaciones familiares Cuzco
Las personas que atienden son muy amables en recepción y comedor, la habitación que nos tocó para tres personas era pequeña, no había mucho espacio. Lo que no nos agradó fue que para realizar el pago con tarjeta agregaban el 4% del monto total.
Séjour de 7 nuits en décembre 2017

8/10 Bien

H, NC

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
excellent location, good price, fine staff+rooms
One of the best services was a taxi driver recommended by the hotel. His name is Jaime Huaman. He spoke good English, took us on tours and was prompt and responsible for 4 separate trips. This recommendation by the hotel made a big difference in our visit.
Séjour de 3 nuits en juillet 2017

10/10 Excellent

Joseph

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Wonderful place and first rate service
Great place but it can be a tad noisy... Not bad though. I would stay again for sure

8/10 Bien

Erin

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Homey with Great Service
The service was outstanding and the breakfast was delicious. My only challenge was it was difficult for my cab driver to find (not the hotel's fault necessarily), and it was so noisy outside my room (again - not their fault, but something to know).

2/10 Horrible

JOYCE, San Francisco

Les points faibles : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
NEVER AGAIN!
Our experience was far from optimal. Issues for travelers to consider include: 1) no vehicle access; you must carry your bags up stone streets and stairs. 2) unreliable hot water for the shower, no hot/warm water in the sink. 4) All drinking water is for purchase. 5) Payment terms are NOT clearly communicated (in contrast to what reception said). You must pay in cash -- soles or dollars -- unless your'e paying for 4 rooms, when you can use a credit card. 6) the website implies they provide airport transfers: what they do is book a taxi for you which you pay for. 7) It's very cold; the rooms have heaters and about 50 lbs of covers, but with an open air courtyard in a city that routinely goes down to low 40's at night, the common areas are not comfortable. 8) Make sure you don't get booked into their loft room in which you must go up and down a narrow spiral staircase to use the bathroom. They gave away the normal room we had booked (we booked three rooms) and this moldy room was what my niece had to stay in. This hotel went a long way to ruining our experience of Cusco. The staff tried, but they didn't have much to work with in this slipshod operation.

8/10 Bien

SANTIAGO AUGUSTO, Quito, Ecuador.

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Las tres "B" Bueno, Bonito y Barato.
Muy bien todo estuvo tranquilo y el hotel nos puso en contacto con un servicio de taxi muy bueno y servicial.

8/10 Bien

Guillermo, Los Angeles, CA

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Close to the main square
I noticed a functional website for this hotel and they said they included or could arrange tourist amenities. I called them and asked them if they had a taxi driver who could pick us up at the airport and drive us around the different tourist sites on our way to a different hotel in Ollaytantambo. The price was agreed via email, and Jaime pick us up at the airport and took us all over the archaeological sites. The hotel is your typical basic bed, bathroom, and towel. The stuff is very friendly and you can get a coca tea at any time.

8/10 Bien

marilyn, calgary

Les points forts : Propreté, personnel et service, confort de la chambre
Hotel lovely, homey, little spot to have quick access to the city square, many markets, even more restaurants. Takes a bit of a walk up coble stone street and steps (prep for MachuPicchu)to the top of the hill. The staff are exceptional, always available, helpful with tips and questions re any plans you may be making. Good brekkie to start day. We stayed 4 nights before going to MP, and then returned for 2 more nights, they will store baggage. It's a little rustic, but is B & B. We would definitely go back!

8/10 Bien

Ana Carolina, rio de janeiro, rj

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Gostei da localização, apesar de estar na parte alta da cidade, tendo que subir ladeira e escada. O pessoal do hotel é muito atencioso, me senti em casa. O café da manhã é simples mas bom e o quarto sempre estava bem limpo.

8/10 Bien

ALEXANDRE, São Leopoldo/RS

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Preço justo
Não fica lá muito perto da Praça de Armas, mas nada que uma caminhada de uns 500m não resolva, além de estar muito próximo de excelentes restaurantes e algum comércio de artesanatos. O pequeno hotel é bastante charmoso, tem um bonito pátio interno e a sala do café possui aquecedor. Ficamos no segundo andar e tivemos que carregar malas de escada, mas a funcionária ajudou carregando a mala de minha esposa. Há o contratempo de que o estabelecimento fica numa rua sem acesso a carros, de modo que tivemos que carregar bagagens pela calçada por uns 100 metros, mas tivemos sorte com o taxista, que ligou para o hotel e pediu auxílio, e a funcionária veio ao nosso encontro. No fim das contas, foi uma boa opção com preço razoável.

8/10 Bien

Tina, Salt Lake City

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Located in cool neighborhood.
The staff went out of their way to make us comfortable and to arrange transportation for us to the airport.

10/10 Excellent

pedro, Madrid

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Un sitio muy recomendable
Un sitio muy recomendable, excelente trato

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre

10/10 Excellent

Ove Petersen, Argentina

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hyggeligt lille hotel
Hyggeligt lille familie hotel med 8 værelser. Ligger i gåafstand fra centrum og diverse seværdigheder. Utroligt søde og venligt personale. Er i hvert fald et besøg værd.

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre

6/10 Satisfaisant

EugeneF, San Francisco

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
Cute hotel, cheap, challenging location
Pros: Cute hotel, great breakfast, relatively cheap. Cons: Staff barely speaks English, very noisy at night (bar with live music next door), room was freezing cold when we arrived and took a day to warm up.

10/10 Excellent

Karin, Chile

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excellent
Nos gustó mucho el Hotel! Volveremos seguro! Ojo con la agencia Portal of Light que está en la plaza cerca del hotel, exelentes tours! We love the Hotel! We will come back for sure! There is a tourism agency at the plaza near the hotel, they have great tours!

6/10 Satisfaisant

MoiraS, London

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Nice B&B but unfortunately noisy at night
Very friendly and helpful staff who allowed us to check in early. Convenient location but unfortunately next to 2 noisy club/bars, which made sleeping difficult. Maybe better during the week as we were there Friday and Saturday nights.

8/10 Bien

Christina, Gamla stan

Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Mkt vänlig personal
Trevlig hemkänsla.

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre

6/10 Satisfaisant

Voyageur vérifié

Les points forts : Infrastructures et conditions de l’hébergement
Les points faibles : Propreté et confort de la chambre
zweckmaessiges Hotel aber zu teuer
wortkarger Empfang - zunaechst keine Information zu Fruehstueck, Internet etc. (Ankunft allerdings nachts); trotz Buchung eines Zimmers mit Doppelbett wurde uns nur ein Zimmer mit zwei Einzelbetten gegeben. Auch auf Nachfrage wurde uns kein anderes Zimmer angeboten. Wir blieben nur eine Nacht.

8/10 Bien

Beeky, Oslo

Les points forts : Propreté, personnel et service, confort de la chambre
Hyggelig og rent
Casonas les pleiades er et meget hyggelig BB i Cusco. Vi hadde to netter her, en natt før inkatrail startet og en da vi kom tilbake. De passet på bagasjen vår mens vi var borte. Rommene er rene med store deilige senger. Det var ikke noe å utsette på servicen. Anbefales!

2/10 Horrible

Voyageur vérifié

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Les points faibles : Personnel et service
service
Hotel manager Roberto did not want to honor the airport taxi after describing it was included in the reservation. Also, Roberto charged our American Express a 6 percent fee for using the card after reservation was booked with Hotels.com. It was not necessary. Hotel personel was pleasant; although we experienced a poor quality of service through management. I would not stay there again in the future. I was offered better choices and services on my previous nights in Cuzco.

10/10 Excellent

Allan, London

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great Hotel
The hotel was in a great location, not far from the main square (albeit straight uphill). We had a problem in our room - the water boiler leaked above our room, causing water to run down the walls, but the staff sorted out the problem quickly and were really apologetic. They were very friendly and helpful, the rooms were nice and cosy, and we would certainly stay there again.

10/10 Excellent

Leanne, UK

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Perfect Hotel
This hotel is wonderful. It's very small (and personal and the staff are friendly. It has a very Peruvian feel to the hotel and doesn't feel like a generic run of the mill hotel. It was very clean and the beds were very comfy. Shower in room was a little tricky to get the right mix of hot and cold, but we stayed in a different room after doing the Inca Trail and the shower in that room was fine. Breakfast was included and was great, and there was always a plentiful supply of coca tea through out the day to combat the altitude sickness. Overall we really enjoyed our stay and I will be recommending it to any friends who travel to Cusco.

4/10 Médiocre

PopularJames, Pennsylvania, US

Les points faibles : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
If you like cold showers...
I am Peruvian living in the US and traveled to Cusco for my second time. On my last day in Cusco I had planned a couple of activities. But instead had to wait for 3 hours for hot water. Hotel ran out of propane gas for the water heater and it took them from 7am until 10am to replace the gas tank. Then of course it will take at least another hour for it to heat the water. I had to be at the airport at 11 so I could not visit the places I had planned and had to leave for the airport without a shower. Never again at this place.

10/10 Excellent

Gene, Singapore

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Charming Little Abode
This hotel was really charming located right next to San Blas. We spent two nights there and had a wonderful time. The rooms were cosy and clean. The service was also great. The staff helped us out with transportation, gave us information about the city and also arranged for continental breakfast because we checked out before the breakfast buffet was ready. There was free Wifi and the view of Cuzco from the third floor was amazing. The only problem we had was with the heating. Cuzco can be really cold at night and the plug in heater they provided was insufficient to keep us warm. However, there were many layers of sheets and we managed to stay warm with that. It's a great place to stay for your holiday.

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement

6/10 Satisfaisant

Voyageur vérifié

Les points faibles : Infrastructures et conditions de l’hébergement
Bodde där i två olika omgångar före och efter Machu Picchu. Vänlig personal, fast dålig ordning på papperen, så de hade tappat bort oss till andra vistelsen. Ok rum vid första besöket, ett trångt rum som man inte kunde stå upprätt i vid andra besöket. Bra läge nära centrum.

10/10 Excellent

Liz

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excellent!
We stayed here our first night before our train ride to Machu Picchu, and then 2 more nights after our visit to MP. The hotel is small, very cozy and the hotel staff was very accommodating. Plenty of hot water for showers and the beds were pretty cozy especially for us who just returned from 4 days in the jungle. While it is not at all like a "chain hotel" it is very quaint and comfortable. The security at the front door made us feel very safe and almost like were in our own little haven. It's a little bit of a hike, but certainly worth it. Love the colors and the decor! Would definitely stay here again!

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Tæt på det hele
Min bror og jeg var der en uge. Straks ved ankomsten (vi blev afhentet i lufthavnen) blev vi informeret om den service hotellet kunne tilbyde. Det var bl.a. taxaservice til fornuftige priser, som vi benyttede os af 2 dage, hvor vi var ude at se på Inca attraktioner udenfor Cusco. Turen til Machu Picchu arrangerede vi selv. Stedet ligger lidt oppe ad en stejl bakke. Vi lærte at gå ned til centrum og tage en taxa hjem. I nærområdet ligger der udmærkede restauranter. Lidt nede ad gaden ligger Plaza de Armas samt mange gode restauranter undervejs. Cusco er hel speciel og en fabelagtig oplevelse. Hotellet kan absolut anbefales. Morgenmaden bliver lidt ensformigt, men så går man lidt ned ad gaden til Jack`s og prøver noget andet.

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Good location...not too loud and easy access to a variety of plazas and services. The rooms were comfortable. The only criticism is the third night that we stayed, there was no hot water.

6/10 Satisfaisant

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
appears to have changed ownership recently. Nice facility in a great neighborhood but prices are quite high for Cusco. Surcharge for credit cards was a major inconvenience. Wifi does not work in all rooms. Good breakfast.

8/10 Bien

Kim

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Good value, good location
The hotel is quaint and clean. It is located in San Blas close to the main plaza. The beds are cozy, breakfast is good. Good value for the price. Only negatives are low water pressure and sometimes you can hear other guests.

10/10 Excellent

Jen

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Cusco Home Away From Home
Felt more like a home away from home than a hotel. The people were extremely friendly and helpful. Very flexible with breakfast as we headed out early for the trip to Machu Picchu and great accommodations. If we're ever in Cusco again, we'd stay at Casona les Pleiades!

10/10 Excellent

Starla

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Quaint, comfortable, and endearing
This bed and breakfast was delightful. We had a split stay and changed rooms - both were great. The owners and staff were very helpful and gracious. This place is in the San Blas arts district, one of the older parts of town - a 10 minute walk to the square, 15 minutes to get back due to it being uphill. The common areas were serene and pleasant and the views from our rooms, on the top floor looked out over the city. The owners did a great job in keeping the character of the place, at the same time making it comfortable to guests. We would highly recommend this to travellers.

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great stay in Cusco
Absolutely loved our stay and would stay there again when we go back.

10/10 Excellent

Peter

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Very pleasant stay
Very quaint B&B. Sunny indoor courtyard. Rooms have safe, and there is a 24-hour supervisor who takes your key if you leave and lets you back in when you return so I felt very comfortable there. Pretty good location for the price. Nice breakfast with eggs. Happy hour Pisco sours are good, but a bit weak.

4/10 Médiocre

Valerie, USA

Les points faibles : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Terribly disappointing
1. There was a small central courtyard that our bedroom opened out to. 2. The owner smoked in the courtyard so it was as if we were in a smoking environment. 3. There was a telephone with local access only. The only way to contact our guide was going to the main square and making a call there. The owner was unwilling to give the use of his cell phone as it would use his credit. I would have preferred paying more to have phone access. It seemed very petty.

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Loved this quaint hotel!
This was a lovely little hotel with a great staff that really seems to go above and beyond to make your stay pleasant. The hotel was spotless, comfortable, quiet, and very secure. Additionally, they serve a wonderful breakfast and just generally make you feel like you're at home. **One side note - you should know that you will need to pay in Soles at the end of your stay. They do accept Visa, but at a 6% charge. This is the case of all of the hotels that our group stayed at in the area so just make sure you have enough money on hand or you can use a nearby ATM.

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
The staff was incredibly helpful in orienting us to Cusco and recommended great restaurants for us to try. Rooms were very clean, area was quiet, and was a quick walk to get to Plaza de Armas. Nice breakfast in the morning. Would highly recommend.

10/10 Excellent

Heidi, Crofton, MD

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
A Hidden Charm
Tucked away in the San Blas district, it was a true pleasure to stay here. We had excellent service, the rooms were clean and comfortable. The staff went well beyond their normal duties to make sure we were comfortable and had what we needed. Friendly and always willing to help, which included organizing taxi rides, luggage storage, early breakfasts and restaurant recommendations. Philippe, the owner, left us delicious chocolates from the Coca Shop upon our return the last night... a nice personal touch. I would definitely stay here again on my next visit to Cuzco.

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre