Façade de l’hébergement - soirée/nuit

Avis sur The Royal George Birdlip by Greene King Inns

3 out of 5

Avis

8,4

Très bien

Note des voyageurs de 10 (Excellent), d’après 236 avis sur 569." "
Note des voyageurs de 8 (Bien), d’après 228 avis sur 569." "
Note des voyageurs de 6 (Satisfaisant), d’après 73 avis sur 569." "
Note des voyageurs de 4 (Médiocre), d’après 25 avis sur 569." "
Note des voyageurs de 2 (Horrible), d’après 7 avis sur 569." "

8,8/10

Propreté

8,6/10

Personnel et service

8,0/10

Équipements

7,8/10

Infrastructures et conditions de l’hébergement

7,8/10

Écoresponsabilité

Avis

10/10 Excellent

Cristian, Toulouse

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Super hôtel
Hôtel rénové récemment : très grand confort, pub agréable, très bonnes prestations et rapport qualité prix imbattable (100 euros environ pour 2 nuits en chambre double avec petit déjeuner).

6/10 Satisfaisant

J Pierre, France

hotel et restaurant trés " british ",mais qui demande un peu de renovation et un peu plus d'entretien , la chambre familiale (sous les combles) était glaciale une vraie chambre froide de magasin , nous n'étions bien que sous la couette !

10/10 Excellent

Maughan

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
En campagne, Joli village
Grand hotel en dimension, notre chambre était grand aussi pour nous trois avec TV, Wifi inclus. Restaurant ou au bar parfait avec animation pour notre soirée c'étais un magician à notre table extraordinaire, un dimanche soir!! Si par exemple vous allez à Painswick 10 kms prés de Stroud vous allez payer trois fois le prix de cette hotel pour moin de confort. Si vous cherchez la vie authentique d'angleterre reservez ici.

8/10 Bien

Phillip

Voyage d’affaires
Les points forts : Équipements
Friendly staff clean easy parking room a bit dated.
Séjour de 1 nuit en avril 2024

10/10 Excellent

melanie

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Lovely hotel, and fantastic staff. My bed was super comfy and they gave me loads of pillows (a necessity that most hotels neglect to provide). The room was quiet, and I slept like a baby. The bar is great. Dining room is pretty standard, the food was fine.
Séjour de 1 nuit en mars 2024

6/10 Satisfaisant

Catherine

Voyage en couple
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
Lovely local area. Room warm, clean and tidy. Breakfast was really, really good. - No sockets by the bedside. Couldn't charge devices over night there. Appreciate it's an old building. Cables could be run around the side though?? - On arrival, staff made us feel like an imposition. We ordered food from the bar (chips) but then a live band started playing and it was impossible to hear one another. We (2 of us) asked if it would be possible to sit in the restaurant area where it was quieter (there were still guests there from earlier). The member of staff we spoke to was rather unkind about it all. A simple "Really sorry we can't... You could try sitting..." would have been totally fine.
Séjour de 1 nuit en mars 2024

10/10 Excellent

Monika

Séjour de 2 nuits en février 2024

8/10 Bien

R

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Impressed
All good except for a function with a basis on first floor landing was a little intrusive and the smokers on the doorway not good
Séjour de 2 nuits en octobre 2023

8/10 Bien

Christie

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Stayed in supreme room but wasn’t very comfy bed on TV didn’t work the batteries need replacing in the remote control
Séjour de 1 nuit en décembre 2023

8/10 Bien

Russell

Voyage d’affaires
Les points forts : Propreté, personnel et service, confort de la chambre
Les points faibles : Infrastructures et conditions de l’hébergement
A comfortable night's stay
Superb welcome from reception. For the price we paid, a very comfortable night's stay. Room was definitely dated but very clean and serviceable. Excellent breakfast in the morning! Very easy to drive into Cheltenham.
Séjour de 1 nuit en décembre 2023

8/10 Bien

Carol

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Quiet
Busy but quiet, good selection for continental breakfast. Comfortable.
Séjour de 1 nuit en décembre 2023

10/10 Excellent

Kirsty

Séjour de 1 nuit en décembre 2023

6/10 Satisfaisant

Sandra

Voyage en couple
Could have been a lovely quaint place to stay but the customer was bottom of the list of priorities and made to feel like an inconvenience.
Séjour de 1 nuit en décembre 2023

8/10 Bien

Stephen

Les points forts : Propreté et personnel et service
One night stopover. Selected for economic pricing and realistically you get what you pay for. Older pub with rooms. Superficially tired but kept clean and spruced up in some places with new paint. Exterior has scaffolding (December 23) but it shows owners are investing in maintenance. Staff were pleasant and polite. Evening food came out quickly but suffered from Green King supply chain. I had three starters and no main course. The breaded mushrooms were the worst I can ever recall. Texture of rubber and tasted of water. The pate was OK but covered in thick slab of fat (which some people like). Garlic bread was fine. Breakfast was good - cooked and cold option. If your expectations are reasonable then this place is fine for the money
Séjour de 1 nuit en novembre 2023

8/10 Bien

Sharon

Les points forts : Infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en novembre 2023

4/10 Médiocre

Dermot

Séjour de 3 nuits en novembre 2023

10/10 Excellent

David

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en novembre 2023

4/10 Médiocre

Voyageur vérifié

Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Disappointing
Unfortunately, a rather tired and neglected building, in urgent need of updating. Our room was damp, the overriding smell of which permeated everything. Uncomfortable beds (twin bed room) and the bathroom also smelt damp and was in dire need of a good clean and air. Breakfast was good and staff were friendly.
Séjour de 1 nuit en novembre 2023

10/10 Excellent

Christie

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en novembre 2023

8/10 Bien

Aimee

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Lovely room, nice big bed that I found comfortable - large bathroom and bath. Quiet in room, everything you'd need/want. Shame about some of the portion sizes in the restaurant and lack of many items on the menu.
Séjour de 3 nuits en octobre 2023

10/10 Excellent

Rajindra

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
A lovely place, will definitely be coming back for another stay.
Séjour de 1 nuit en novembre 2023

8/10 Bien

Jeremy

Séjour de 2 nuits en octobre 2023

8/10 Bien

DEREK

Voyage d’affaires
Les points forts : Propreté, personnel et service, confort de la chambre
Decent
One night business stop over
Séjour de 1 nuit en octobre 2023

8/10 Bien

Peter

Voyage en groupe
Les points forts : Propreté
Good trip
Overall good comfortable stay
Séjour de 1 nuit en octobre 2023

8/10 Bien

steve

Voyage d’affaires
Les points forts : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Séjour de 1 nuit en octobre 2023

8/10 Bien

KIN WA

Voyage en famille
Les points forts : Propreté, personnel et service, confort de la chambre
Séjour de 1 nuit en octobre 2023

10/10 Excellent

Teresa

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 4 nuits en octobre 2023

8/10 Bien

Ronald

Séjour de 1 nuit en septembre 2023

8/10 Bien

Peter

Voyage en groupe
Les points forts : Propreté et confort de la chambre
Okay
Overall good but long wait for dinner and had to queue for drinks
Séjour de 1 nuit en septembre 2023

8/10 Bien

Steven

Les points forts : Propreté, personnel et service, confort de la chambre
Séjour de 1 nuit en septembre 2023

4/10 Médiocre

Richard

Les points faibles : Personnel et service
Staff on Saturday evening were uninterested and just wanted to leave for home. Appearance was poor.
Séjour de 1 nuit en septembre 2023

6/10 Satisfaisant

Chad

Voyage en couple
Les points forts : Infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
Overall, it was a decent stay (for the lower price). There’s a walking path with views that runs behind the property. The food was really good, though service in the restaurant was terrible; the service staff were all pretty inexperienced and rude. Still, good food though! The room was all that you’d expect.
Séjour de 2 nuits en septembre 2023

10/10 Excellent

CARL

Les points forts : Infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en septembre 2023

6/10 Satisfaisant

Alan

Voyage d’affaires
Les points forts : Personnel et service
Séjour de 2 nuits en août 2023

10/10 Excellent

Philip

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Beautiful Period Hotel....enjoyed the stay! Thanks!
Séjour de 1 nuit en août 2023

8/10 Bien

Alan

Voyage en couple
Les points forts : Propreté
It is a fine old building in a lovely part of the country. The reception staff were very helpful, even assisting us without question to change rooms when we found the room we were given had a small window and was dark and with little fresh air. Poor lighting was a feature of both rooms, with bulbs being severely low wattage or just not working. Room cleaning was great however. We were a little bemused by one or two bar staff, who seemed to be untrained in good bar work such as noticing their customers in order of appearance and remembering them from one round to the next. Breakfast - Continental - was good. Overall, a mixed experience that could have been better with a little extra time and care at all levels.
Séjour de 5 nuits en août 2023

10/10 Excellent

annette

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en août 2023

8/10 Bien

KEVIN

Les points forts : Propreté, personnel et service, confort de la chambre
Satisfactory
The hotel is OK, looking a bit tired in places, but perfectly good for a couple of nights. The problem seems to be in the restaurant. Both nights there was something forgotten from the order. We sat at the same table both nights and the same bit of food that obviously fallen off someones plate was there both nights. Breakfast food was good but how an organisation the size of Greene King can't manage to have proper de-caff coffee is beyond me (we were given a sachet and a pot of hot water and told to make it ourselves). I also heard one person told that they don't have de-caff tea. They can buy a pack of that in a supermarket and put it in a pot... Overall it was OK for 2 nights but the restaurant is pot luck.
Séjour de 2 nuits en août 2023

8/10 Bien

Ian

Les points forts : Propreté, personnel et service, confort de la chambre
Mixed feelings
The room was spacious and comfortable but noisey being near the reception. The doors squeaked everytime some came through to the rooms. The whole experience was mixed. Some staff were happy in their jobs and helpful but others were just going through the motions. The breakfast was good, restaurant and bar food okay.
Séjour de 3 nuits en juillet 2023

4/10 Médiocre

david

Les points forts : Propreté
The fried fish for dinner was not good. I left most of it. I didn't complain at the time because I didn't have confidence it would be nicer next time. The photo of the front makes the place look nicer than it is
Séjour de 1 nuit en juillet 2023

8/10 Bien

Peter

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en juillet 2023

10/10 Excellent

Wendy

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en juillet 2023

10/10 Excellent

Chris

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Staff at reception, in the bar and who clean the hotel rooms were excellent. All friendly and welcoming. Great to have pub facilities for eating and while the food is average at best, it's convenient. Great location to visit everywhere across the Cotswolds and easy access to the M5. Room was cozy, comfortable and quiet and we would definitely stay here again.
Séjour de 3 nuits en juillet 2023

10/10 Excellent

beverley

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
First time visit to the hotel which we really enjoyed. Downside soap dispenser could do with being nearer to the basin, needs electric points by the side of the bed and the room we were in did not have the best water pressure but we were at the end of the corridor. Had twin room but my bed was uncomfortable in the middle however my sisters was fine. The hotel itself was great we were fortunate with the weather it is a great pub to sit outside and the Saturday night entertainment was good. Staff were all very friendly and welcoming.
Séjour de 2 nuits en juin 2023

8/10 Bien

Murray

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Overall really enjoyed our stay
Séjour de 1 nuit en juin 2023

10/10 Excellent

RICHARD

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Excellent place to stay if you are in the area, excellent staff and the food was excellent.
Séjour de 2 nuits en juin 2023

8/10 Bien

Helen

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en juin 2023

4/10 Médiocre

Christopher

Les points faibles : Infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en juin 2023

2/10 Horrible

Paul

Les points faibles : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
The Royal George
Firstly we booked a superior room through Hotels.com who in turn booked a family room through Expedia. We slept on the top floor - no lift ! Asked, on arrival if we could book a table for dinner and were told NO - pick a table in the bar or garden and we would be served there. First evening ordered Hunters Chicken which was inedible - dry and over microwaved ! It was replaced with a freshly cooked chicken portion. The following night we went to the restaurant and requested to be seated - the same guy that booked us in then asked - have we made a reservation !! No obviously not as you told us NO when we arrived ! He then stuck us in a corner out of the way ! Talk about being treated badly !! ( It should also be noted that they allow dogs in the bar - and certain members of staff know the dogs names and go and give the dogs strokes and big hugs and return to go behind the bar and serve customers without washing their hands ! Totally unacceptable ! ) We had steaks which were very delicious and well prepared on the good side and the breakfasts were good too ! The manageress spoke to us as we were feeling very disgruntled and she didn't charge us for the evening meal. There is a lot of new furniture outside in the garden which is lovely but I feel monies would be better spent on some TLC in the bathrooms.
Séjour de 2 nuits en juin 2023

6/10 Satisfaisant

Luke

Les points forts : Propreté et personnel et service
OK for a short stopover
Original part of hotel is quaint and staff were accommodating. Down side is that the rooms need updating quite badly - our side table had a built in radio that looked like it had been there since the 80’s. Was clean, and OK for an overnight stop on our walking tour.
Séjour de 1 nuit en mai 2023