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Avis sur Marriott Cincinnati Airport

3.5 out of 5
Marriott Cincinnati Airport
2395 Progress Dr, Hebron, KY

Avis

8,8

Excellent

Note des voyageurs de 10 (Excellent), d’après 626 avis sur 1000." "
Note des voyageurs de 8 (Bien), d’après 230 avis sur 1000." "
Note des voyageurs de 6 (Satisfaisant), d’après 74 avis sur 1000." "
Note des voyageurs de 4 (Médiocre), d’après 32 avis sur 1000." "
Note des voyageurs de 2 (Horrible), d’après 38 avis sur 1000." "

9,2/10

Propreté

9,2/10

Personnel et service

8,6/10

Équipements

9,0/10

Infrastructures et conditions de l’hébergement

8,8/10

Écoresponsabilité

Avis

10/10 Excellent

Pierre-Etienne

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
I enjoyed my stay!
The Marriott did not disappointed. Wish the breakfast could be free tho!
Séjour de 1 nuit en octobre 2018

10/10 Excellent

Laurent

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hôtel confortable, belle salle de Fitness à Ari contre WIFI payant.
Séjour de 1 nuit en octobre 2018

10/10 Excellent

Mary, Maineville

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Everyone here has been wonderful!
Séjour de 1 nuit en avril 2024
Réponse de HotelMgmt le 11 avr. 2024
Mary, thank you for your perfect rating of Marriott Cincinnati Airport. We are glad you have had an excellent stay and found our team welcoming and helpful. We hope to have the pleasure of welcoming you back again soon!

8/10 Bien

maryanne

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Quiet high quality Marriott. Nice staff and good.service
Séjour de 3 nuits en avril 2024
Réponse de HotelMgmt le 11 avr. 2024
Maryanne, we are thrilled to hear you enjoyed our quiet, high-quality setting and the service from our friendly team! We are looking forward to welcoming you back for another pleasant stay at Marriott Cincinnati Airport.

8/10 Bien

Robert Thomas

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Clean room and good service.
Séjour de 2 nuits en janvier 2024
Réponse de HotelMgmt le 9 avr. 2024
Robert, thank you for your positive review of Marriott Cincinnati Airport. We are glad you enjoyed your stay and were pleased with our clean accommodations and great service. The pleasure would be ours to welcome you back!

10/10 Excellent

Emily

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Very nice hotel.
Séjour de 1 nuit en mars 2024
Réponse de HotelMgmt le 29 mars 2024
Emily, thank you for your perfect rating of Marriott Cincinnati Airport. We are glad you had a great stay and were pleased with our accommodations and amenities. The pleasure would be ours to welcome you back the next time you are visiting the area!

8/10 Bien

LYNETTE

Les points forts : Propreté et personnel et service
Was a beautiful hotel as most Marriott’s are, but the bed was not very comfortable. Only stayed one night, or would have needed to make a change.
Séjour de 1 nuit en mars 2024
Réponse de HotelMgmt le 21 mars 2024
Lynette, we are happy to hear you found our hotel beautiful! We are sorry the bed was not to your comfort level. Your feedback is invaluable for improvement. We would love to welcome you back for a stay that meets all your expectations.

10/10 Excellent

Barry

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024
Réponse de Hotelmgmt le 18 mars 2024
Thank you, Barry, and we can’t wait to welcome you back again for another five-star stay!

8/10 Bien

Mary

Voyage d’affaires, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great facility. Good parking.
Séjour de 1 nuit en mars 2024
Réponse de Hotelmgmt le 19 mars 2024
Thank you for your kind words, Mary! We're glad that you enjoyed our property and convenient parking. It will be a pleasure to welcome you back during your future trips to the area!

10/10 Excellent

Anne

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Best option when flying in/out of CVG. Restaurant/ bar was great.
Séjour de 1 nuit en mars 2024
Réponse de HotelMgmt le 13 mars 2024
Anne, thank you for your perfect rating of Marriott Cincinnati Airport. We are glad you had an excellent stay and were pleased with our convenience when flying out of Cincinnati/Northern Kentucky International Airport. It is also wonderful to hear that you were pleased with our restaurant and bar. The pleasure would be ours to welcome you back!

10/10 Excellent

Nathan

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very clean
Séjour de 1 nuit en mars 2024
Réponse de HotelMgmt le 13 mars 2024
Thank you for your high recommendation, Nathan. We are glad you had a clean and comfortable stay and hope to welcome you back soon to Marriott Cincinnati Airport!

10/10 Excellent

Arlene, FARMINGTON HILLS

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice hotel
Séjour de 1 nuit en mars 2024
Réponse de HotelMgmt le 6 mars 2024
Arlene, thank you for your perfect rating of Marriott Cincinnati Airport. We are glad you had an excellent stay and enjoyed our accommodations and amenities. The pleasure would be ours to welcome you back!

6/10 Satisfaisant

Faye

The receptionist in this airport Marriott was unusually cheerful and responded before I could even finish asking my question. First, I requested a wake up call at 3:30am which she said “no problem”, although I am not sure she actually made the arraignment… I set up my own alarm anyway and that was how I woke up at 3:30 to catch an international flight; she sent me to a king room, when I arrived there, the bed was sort of “upside down”, no sheets, and toilet was very dirty… then I was moved to another room, it was cleaned! Furnitures are nicely updated, but no water or drinks in the fridge for purchase, shower was nice and strong, but the space is very tight for a 104 Ib petite person, there was only one soap bar ( nothing else) on the bathroom vanity counter… very unusual experience… but it’s ok for me since I just need few hours rest before catching my early flight …
Séjour de 1 nuit en février 2024
Réponse de Hotelmgmt le 29 févr. 2024
Faye, we appreciate your feedback on your recent stay and apologize for the mix-up with your room and wake-up call. We are glad to hear the receptionist was cheerful and that you found the second room clean and updated. We will address the issues you mentioned to improve our service. We hope to welcome you back for a smoother experience.

8/10 Bien

Mary

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Quiet very nice Marriott . Excellent staff
Séjour de 2 nuits en janvier 2024
Réponse de HotelMgmt le 31 janv. 2024
Thank you for your positive feedback, Mary. We at Marriott Cincinnati Airport are delighted you had an outstanding stay and were pleased with our quiet accommodations and helpful team. We hope to see you again the next time you are in the area!

10/10 Excellent

DOLORES

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It was clean and quiet
Séjour de 3 nuits en janvier 2024
Réponse de HotelMgmt le 31 janv. 2024
Dolores, thank you for your perfect rating of Marriott Cincinnati Airport. We are delighted you had a clean, quiet, and comfortable stay. The pleasure would be ours to welcome you back!

6/10 Satisfaisant

Bryan

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Séjour de 2 nuits en janvier 2024
Réponse de Hotelmgmt le 23 janv. 2024
Thank you for allowing us to welcome you, however, we are disheartened that your stay did not meet our standard. We would be grateful for another chance to impress you in the future, Bryan.

6/10 Satisfaisant

Sehho

Voyage d’affaires
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Séjour de 2 nuits en janvier 2024
Réponse de Hotelmgmt le 22 janv. 2024
Thank you for rating your stay, Sehho. We’re sorry to hear that your experience did not quite live up to your expectations. We hope to have a chance to better impress on a future visit.

10/10 Excellent

Rebecca

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en janvier 2024
Réponse de Hotelmgmt le 16 janv. 2024
Rebecca, it was a pleasure to serve as your home-away-from-home and we thank you for taking a moment to share your perfect score. We hope our hotel will be one you return to should your travels ever bring you back to the area.

10/10 Excellent

Cathy

Séjour de 1 nuit en janvier 2024
Réponse de Hotelmgmt le 3 févr. 2024
We’re proud to have earned five stars on your recent visit, thank you! It would be a pleasure to welcome you back, Cathy.

10/10 Excellent

Deliaan

Séjour de 1 nuit en décembre 2023
Réponse de Hotelmgmt le 31 janv. 2024
Many thanks for your five-star feedback, Deliaan. It's a pleasure to know we met all your expectations for a perfect stay, and we're keenly awaiting your next arrival.

8/10 Bien

Susan

Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Very noisy next door neighbors!!!!!!! Maybe thin walls!!!!
Séjour de 1 nuit en décembre 2023
Réponse de Hotelmgmt le 30 déc. 2023
Susan, thank you for staying with us! We are glad you had an overall enjoyable experience, though we apologize that the noise from the neighboring room disrupted your relaxation. We hope to welcome you back for an even better stay in the future.

10/10 Excellent

Michael, Queen Creek

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Bar service was excellent!
Séjour de 1 nuit en décembre 2023
Réponse de HotelMgmt le 22 déc. 2023
Michael, thank you for your glowing review of Marriott Cincinnati Airport. We are delighted you had an excellent experience and were pleased with our bar service. The pleasure would be ours to welcome you back!

10/10 Excellent

Allan

Séjour de 2 nuits en décembre 2023
Réponse de Hotelmgmt le 16 déc. 2023
It's wonderful to learn that your stay was a positive one! Thank you, Allan, and we're excited for the opportunity to provide you with another five-star experience soon.

10/10 Excellent

Wanda

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Start your vacation early
We love to start our vacation by staying here the night before we fly out… everything is clean and we are already distressing!!!!
Séjour de 1 nuit en décembre 2023
Réponse de Hotelmgmt le 16 déc. 2023
Wanda, thank you for your glowing review of Marriott Cincinnati Airport. We are delighted you had another excellent stay and found our hotel a great start to your vacation. We hope to see you again soon!

10/10 Excellent

sandra

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Nice
Séjour de 1 nuit en décembre 2023
Réponse de Hotelmgmt le 16 déc. 2023
Sandra, thank you for your 5-star rating of Marriott Cincinnati Airport. We are glad you had an outstanding stay and were pleased with our accommodation. The pleasure would be ours to welcome you back!

10/10 Excellent

chris

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
extremely clean--i was impressed and i don't impress easily
Séjour de 1 nuit en décembre 2023
Réponse de HotelMgmt le 12 déc. 2023
Chris, thank you for your perfect rating of Marriott Cincinnati Airport. We are delighted you had an excellent stay and found our accommodations clean and comfortable. Your approval means so much to us. We hope to have the pleasure of welcoming you back again soon!

10/10 Excellent

Kelly

Séjour de 1 nuit en novembre 2023
Réponse de Hotelmgmt le 9 déc. 2023
Your perfect score has brightened our day, thank you! Come back soon, Kelly!

10/10 Excellent

Myron David

Séjour de 1 nuit en novembre 2023
Réponse de Hotelmgmt le 17 déc. 2023
Your five-star rating truly brightens our day! Please visit us again.

10/10 Excellent

maryanne

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Classic full service Marriott. Nice stay
Séjour de 2 nuits en octobre 2023
Réponse de HotelMgmt le 7 nov. 2023
Thank you for your kind words, Maryanne! We take pride in offering all of the services our guests need for a great stay, and we're pleased that we met your expectations. We hope you will visit us again soon at the Marriott Cincinnati Airport!

10/10 Excellent

Valerie

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en octobre 2023
Réponse de Hotelmgmt le 31 oct. 2023
Valerie, we are humbled to have earned your perfect score! It was a treat to have you settle in with us and we hope you will join us for another five-star experience soon.

10/10 Excellent

Nigatu

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great 👍
Séjour de 1 nuit en octobre 2023
Réponse de HotelMgmt le 1 nov. 2023
Nigatu, thank you for your high recommendation of Marriott Cincinnati Airport. We are glad you had an enjoyable stay and were pleased with our accommodations. We hope to see you again the next time you are visiting the area!

10/10 Excellent

Donna

Les points forts : Propreté et personnel et service
Séjour de 1 nuit en octobre 2023
Réponse de Hotelmgmt le 22 oct. 2023
Thank you for the five-star rating, Donna! We are pleased you were satisfied with all aspects of your guest experience and look forward to welcoming you back.

10/10 Excellent

james

Séjour de 1 nuit en octobre 2023
Réponse de Hotelmgmt le 4 nov. 2023
James, thank you for your five-star rating! We hope to be your preferred property whenever your travels bring you to the area!

6/10 Satisfaisant

Kyosuke

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en octobre 2023
Réponse de Hotelmgmt le 14 oct. 2023
It is disappointing to learn that your stay wasn't as ideal as it could have been, Kyosuke. We hope to see you again soon for an improved experience.

10/10 Excellent

Michele

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
My stay was very peaceful and pleasant. Staff was exceptional. Accommodations were great.
Séjour de 2 nuits en septembre 2023
Réponse de Hotelmgmt le 28 oct. 2023
We’re happy that your time with us was relaxing, Michele! Thank you for choosing Marriott Cincinnati Airport and taking the time to compliment our accommodations, atmosphere, and service. We'd love to welcome you back for another five-star experience soon!

4/10 Médiocre

Mark

Les points faibles : Infrastructures et conditions de l’hébergement
This was a fine hotel. But not good. We lost power in the bathroom several times while using the blow dryer. And when removing the dryer from its black storage bag in the bathroom I was totally disgusted because the bag was covered in dirt and hair. And, finally, the air conditioner took forever to cool. We couldn’t fall asleep because we were hot.
Séjour de 1 nuit en septembre 2023
Réponse de Hotelmgmt le 29 sept. 2023
Mark, thank you for sharing your experience. We apologize for the inconveniences you faced, especially with the power and cleanliness concerns. We will address these issues promptly. Your feedback helps us improve. We hope to have another opportunity to serve you better in the future.

8/10 Bien

Gregory

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en septembre 2023
Réponse de Hotelmgmt le 26 sept. 2023
Thank you for the high rating, we’re glad to know your stay was enjoyable. We hope you’ll visit us again in the future!

10/10 Excellent

Pamela

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The lobby was nice the check in was fast. There is bar and a place to get food. The room was large, the bed was comfortable the room was clean. I definitely would recommend.
Séjour de 1 nuit en septembre 2023
Réponse de Hotelmgmt le 27 sept. 2023
Pamela, thank you for your perfect rating of Marriott Cincinnati Airport. We are delighted you enjoyed your stay and were pleased with our comfortable accommodations and convenient amenities. The pleasure would be ours to welcome you back!

2/10 Horrible

T

Voyage en famille
Les points faibles : Propreté et équipements
Terrible experience
Séjour de 1 nuit en septembre 2023
Réponse de Hotelmgmt le 23 sept. 2023
We are truly sorry to hear about your experience. Your feedback is vital, and we would appreciate more details to make improvements. We hope you will give us another chance to provide a better stay in the future.

10/10 Excellent

Joseph, Lebanon

Séjour de 1 nuit en septembre 2023
Réponse de HotelMgmt le 6 oct. 2023
It was a pleasure to have you as our guest, and we're thrilled you found your stay deserving of a five-star rating. Please revisit soon, Joseph!

10/10 Excellent

Linda

Séjour de 1 nuit en septembre 2023
Réponse de Hotelmgmt le 1 oct. 2023
Receiving your five-stars means a lot to us, Linda! Thank you and we hope to see you again soon at the Marriott Cincinnati Airport.

6/10 Satisfaisant

Mandie

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Séjour de 1 nuit en septembre 2023
Réponse de Hotelmgmt le 5 sept. 2023
Thank you for allowing us to welcome you, however, we are disheartened that your stay did not meet our standard. We would be grateful for another chance to impress you in the future, Mandie.

10/10 Excellent

Mark

Very nice hotel! Enjoyed it
Séjour de 1 nuit en septembre 2023
Réponse de Hotelmgmt le 6 sept. 2023
Mark, thank you for your perfect rating of Marriott Cincinnati Airport. We are delighted you had an excellent stay and were pleased with our accommodations. We hope to have the pleasure of welcoming you back!

10/10 Excellent

Tamara

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en septembre 2023
Réponse de Hotelmgmt le 5 sept. 2023
We're proud to have earned your top score, Tamara. Please come back soon!

10/10 Excellent

Daniel

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great please
Séjour de 1 nuit en juillet 2023
Réponse de Hotelmgmt le 22 août 2023
Daniel, thank you for your high recommendation of Marriott Cincinnati Airport. We are glad you had an excellent stay and hope to have the pleasure of welcoming you back again soon!

10/10 Excellent

Nancy

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Bed was comfortable and room very clean!
Séjour de 1 nuit en août 2023
Réponse de Hotelmgmt le 19 août 2023
It's wonderful to hear that you found everything to be clean and comfortable throughout your stay, Nancy! Thank you for choosing Marriott Cincinnati Airport and sharing your kind words. We look forward to hosting you again in the future!

8/10 Bien

Lindsey

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The room was clean. However, we did not get housekeeping after we specifically asked. We had to go back to the desk multiple times to replenish supplies. There is also no microwave in the room. The restaurant left a lot to ge desired, especially for the price. Overall, the room was good for the price and parking was free.
Séjour de 1 nuit en août 2023
Réponse de Hotelmgmt le 16 août 2023
Lindsey, thank you for staying with us at Marriott Cincinnati Airport. We are glad you had an overall enjoyable stay and were pleased with our accommodations and parking. Please accept our apology that we fell short regarding housekeeping. We will be sure to review your comments regarding housekeeping and our restaurant further in order to improve for future stays. We hope to have another opportunity to welcome you back for an improved experience.

8/10 Bien

Michael

Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Elevators not working no water on floors.
Séjour de 1 nuit en août 2023
Réponse de Hotelmgmt le 5 août 2023
Thank you for staying with us, Michael. We are glad you had an overall positive experience, though we are saddened that there were some aspects of your stay that you found disappointing. We are truly sorry for the inconvenience. It is our hope that you will stay with us again for an even better experience.

10/10 Excellent

Edward, Hobbs

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very nice and clean , friendly staff and great customer service
Séjour de 1 nuit en juillet 2023
Réponse de Hotelmgmt le 1 août 2023
Edward, we at Marriott Cincinnati Airport appreciate your perfect rating and are delighted you had an excellent stay. It is wonderful to hear that you were pleased with our cleanliness and service. We hope to have the pleasure of welcoming you back again!

10/10 Excellent

Alan

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Really appreciate
Séjour de 2 nuits en juillet 2023
Réponse de Hotelmgmt le 26 juil. 2023
We love to hear from our guests and are just thrilled you had a great time, Alan. Thank you and come back soon!