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Avis sur Hotel Isabella Sorrento

3 out of 5
Hotel Isabella Sorrento
Via Cocumella, 12, Sant'Agnello, Campania

Avis

6,8
Note des voyageurs de 10 (Excellent), d’après 3 avis sur 22." "
Note des voyageurs de 8 (Bien), d’après 9 avis sur 22." "
Note des voyageurs de 6 (Satisfaisant), d’après 6 avis sur 22." "
Note des voyageurs de 4 (Médiocre), d’après 1 avis sur 22." "
Note des voyageurs de 2 (Horrible), d’après 3 avis sur 22." "

6,8/10

Propreté

6,8/10

Personnel et service

6,4/10

Infrastructures et conditions de l’hébergement

Avis

8/10 Bien

Patdau, Grenoble

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Très bon accueil. Chambre au 2e, perpendiculaire à la route très fréquentée, donc pas mal de bruits. A 15 ou 20 minutes à pieds de Sorrento. Un bus passe au pied de l'hôtel. Piscine disponible et au calme. Parking disponible à 100 mètres, payant. Chambre propre et bien entretenue, avec un balcon (agréable). Déco très kitch.
Séjour de 6 nuits en septembre 2018

2/10 Horrible

Voyageur vérifié

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Arnaque totale ne méritant pas 3 étoiles.
Hôtel donnant sur route très fréquentée. Chambres très mal insonorisées. Personnel pas du tout discret et très bruyant la nuit. Parking payant enfin si on peut appeler cela un parking. Gros tas de poussière sous le lit. Douche très petite et présence de fourmis dans celle-çi . Je ne suis pas difficile mais là j'ai trouvé que c'était une catastrophe totale donc je vous déconseille fortement cet hôtel.
Séjour de 7 nuits en septembre 2018

8/10 Bien

Jan-Peter

Les points forts : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Séjour de 2 nuits en octobre 2018

6/10 Satisfaisant

Voyageur vérifié

Les points faibles : Propreté et personnel et service
Bit far out of the centre and not clean
The hotel pool facilities were very good. Breakfast was below averag. The hotel is a good 15minutes walk into the centre of Sorrento along some roads where there is not path. The biggest problem was the massive ant infestation that seemed to be in my room. It was ridiculous.
Séjour de 7 nuits en août 2018

10/10 Excellent

mike

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Friendly , helpful staff
Séjour de 3 nuits en juillet 2018
Réponse de massimo le 1 août 2018
grazie mille

6/10 Satisfaisant

Voyageur vérifié

I just love this part of Italy, and hotel staff were great, however I think interaction with the customer should be improved (Such ya telling me exactly when and where breakfast is, what is the WiFi password, simple things like these). Room was okay. The room has a TV, but it wasn’t working and the remote control was also malfunctioned. Also the shower seemed to overflow with water when being used.
Séjour de 2 nuits en juin 2018
Réponse de massimo le 3 août 2018
miglioreremo

10/10 Excellent

Bethany

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
10/10
absolutely loved it, breakfast was fab locaion was perfect a few ants but not worth a complaint. Reception staff were lovely man at breakfast was very friendly so were the cleaners. New bed sheets everyday and new towels which was fab!! 10/10 me and my boyfriend loved it and will be going back next year
Séjour de 7 nuits en août 2017

6/10 Satisfaisant

Cleo

Les points faibles : Infrastructures et conditions de l’hébergement et confort de la chambre
Hotell Londra.
Hotellet låg ganska centralt. Ca 10 min till city. Bedrövlig Wifi. Hotellets pool var ok. Rummet litet och låg precis intill lobbyn. Mycket störande. Våning 2 och 3 troligtvis bättre. Tips,, boka ett dubbelrum med balkong mot vattnet. Troligtvis inte så mycket dyrare men mycket bekvämare. Rekommenderar inte detta hotell.
Séjour de 3 nuits en septembre 2017

8/10 Bien

Inés

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en juillet 2017

8/10 Bien

Roberto

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Value for Money, Basic but convenient.
My parents went to a wedding in Sorrento, so they stayed at the Hotel Londra for 3 nights. I also visited the Hotel when they checked in, and it looked clean, and tidy. The location was ideal, not in a busy area, but only 20 min. away from Sorrento. They did enjoy breakfast (italian style), and also the dinner menu was value for money, 10 Euros for a main course ( big portion of Cotoletta with salad and potatoes). The swimming pool area is clean, and the prices of drinks are very reasonable. Unlikely other people who love moaning about anything, when they only pay for a 3 star Hotel but they expect 4 star service, my parents were happy to stay at Hotel Londra, which as they said, it was value for money.
Séjour de 3 nuits en juin 2017
Dear Robero, thanks for your nice words . We are very pleased that your parents, enjoied their stay with us. They are so niice and we really hope to welcome you soon again Regards Massimo

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Good value for money
Nice pool , good shaded terrace at side of pool , Its a nice little hotel with all the basics covered and within a 20 min walk to Sorrento main square
Séjour de 7 nuits en juin 2017
grazie mille sempre lieti di averla come ospite

10/10 Excellent

Sophie

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Good hotel and location
Enjoyed our stay at Hotel Londra. The hotel had received some bad reviews online but personally I think these are harsh and over the top. The hotel is clean and in a good location to walk into Sorrento. It also has some good facilities near by such as La Marinella beach club and bars/restaurants if you don't fancy walking the ten minutes into Sorrento. I would definitely stay here again. My only criticism is the staff could be friendlier.
Séjour de 2 nuits en juin 2017
ci fa piacere che abbia passato una bella esperienza con noi. Speriamo di rivederla presto

8/10 Bien

Francesco

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en juin 2017

6/10 Satisfaisant

Alex

Does the job
Cheap for a reason but perfectly adequate.
Séjour de 2 nuits en mai 2017

8/10 Bien

Voyageur vérifié

Les points forts : Propreté

4/10 Médiocre

Voyageur vérifié

Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement et confort de la chambre
Ok hotel, you get cheap rates but a cheap deal.
15 min walk from the centre of sorrento, this was fine for us but not for everyone I imagine. The staff were really friendly and helpful and after the first uncomfortable night gave us the air con remote and wifi access, non of which were disclosed to us at check in. The breakfast was terrible, the milk was warm for the 2 types of 100% sugar cereal available, and the coffee. Don't get me started. It's an Italian family run hotel, how can you serve coffee from that coffee machine that tastes that bad. Didn't taste real!!! The local Youghurts were lovely though. Overal Far to much sugar and white flour based carbs on offer the fruit was all mouldy so we stayed away from that. The pool wasn't the cleanest either, lots of dead bugs floating around, and most of the day was in the shade apart from one end. I mean compared to most of the other hotels around, it was very cheap for the week, close enough to everything, just not a 3* hotel in my opinion. The room was cleaned everyday and the staff were very friendly and helpful. I would stay there again just probably skip the breakfast and the pool

6/10 Satisfaisant

Rachel

Les points forts : Personnel et service
Nice budget hotel
You pay for what you get in and around Sorrento. Its a no frills hotel, cheap for the area. Its clean and breakfast was nice each morning and its in a good location, about 15 mins walk to the centre of Sorrento. Usually air con is 7 euro per day but they included that for us which was a nice touch.

2/10 Horrible

Ariana, New York, NY

Les points faibles : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Unacceptable for a Hotel
I booked Hotel Londra for three nights based on the price and other reviews that said it's clean and no frills, and a good deal for the price. My experience was terrible and I am glad it's over. The hotel is outdated, but that itself is not the issue. I have stayed at older hotels that are fine. The shower stall is so small that I could not wash my hair without banging my elbows against the walls. I am 5'4", 145 lbs. Not a particularly large person. Totally uncomfortable and felt like I could not get a good shower my entire time spent there. See photo. The TOWELS are not real towels--they are the equivalent of a dish cloth--thin and scratchy and uncomfortable. We thought it was a joke when we arrived, only to realize these are the actual towels they use for guests. See photo. The room was borderline dirty, and upon arrival we found there were several mosquitoes in the room. I slept horribly because I kept getting bit. There were also small black ants in the bathroom. The bed was outdated with old mattresses pushed together--felt springs in my back when laying down. Other guests have mentioned the short walk from the hotel to downtown Sorrento-- 15-20 minutes. However, it is on a ridiculously busy street where the sidewalk is at worst one foot across and at best two feet across! There is a sign on the back of the door that warns the guests if they leave early they will be charged the full amount--NOT SURPRISING! I'm sure more than a few people have wanted to leave early.
Shower
Warning they will charge if you leave early
Towel??

8/10 Bien

Paul, London

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Enjoyable stay
Enjoy my stay great value for money 15-20 walk into town.

8/10 Bien

Voyageur vérifié

Les points forts : Propreté et personnel et service

2/10 Horrible

Mary, Broxburn

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Avoid Hotel Londra
On return to room our room door was ajar! Reported to evening desk staff. Didn't believe us. NO HELP. On last night ant infested. Gave room spray. Most unpleasant and rude member of staff( same evening desk manager). In all our travels this must be the worst hotel we've ever stayed in due to rude staff. Very disappointed.

6/10 Satisfaisant

michy, avellino

Les points forts : Propreté et personnel et service
Les points faibles : Confort de la chambre
Hotdl conforteve vicino al mare e al centro
Hotel pulito ben ristrutturato personale gentile unico neo:la cucina e' da chiudere la colazione improponibile