Estimado Sr. Christophe, Apreciamos enormemente el tiempo dedicado a opinar sobre su reciente experiencia en nuestro hotel, en Barceló siempre nos esforzamos en superar las expectativas de nuestros clientes. Su comentario ayudará a nuestro equipo a alcanzar ese objetivo. Saludos cordiales

Dear Mrs Audrey, Thank you very much for the time you spent to share your personal impressions of your stay at our Barceló Corralejo Bay .We always welcome feedback, as it allows us to continually improve the experience we create for our guests. Thank you for making us your choice hotel when visiting the area. We look forward to welcoming you back again very soon. Kind regards,

Dear Richard, Thank you very much for your kind feedback.It is wonderful to know that our strategic location near the center of Corralejo added value to your stay, and that the breakfast buffet exceeded your expectations. We are also thrilled that our spa facilities provided you with a restful experience.Your compliments on the impeccable cleanliness of the room, the pristine condition of our hotel, the high standard of service, and the quality of the room amenities are greatly appreciated. These aspects are indeed a testament to our team's dedication to excellence.We look forward to welcoming you back for another memorable experience.Best wishes,

Dear Lynn,We appreciate that you took the time to share your experience with us.We're sorry to hear that the air conditioning did not meet your expectations. Our team strives to ensure all amenities function properly for a comfortable stay, and we regret any inconvenience caused. Regarding the safe, we aim to offer competitive rates while ensuring the security of our guests' belongings, though we understand your concerns about the additional cost.We are delighted to hear that you found our rooms to be spacious and well-equipped, and that our staff's friendliness added positively to your experience. It's also great to know you enjoyed the pool area and the added luxury of a warm pool.We look forward to the pleasure of welcoming you back on future occasions.Best regards,Juan RodriguezGuest Experience Manager

Kjære gjest. Takk for din tilbakemelding på ditt opphold her hos oss. Vi beklager å høre at din interaksjon med vårt personale ikke møtte forventningene, og at opplevelsen med oppgradering av rom og spa-opphold ikke var som forventet. Vi setter pris på din positive vurdering av romrensligheten og er glade for at dette aspektet av oppholdet ditt var tilfredsstillende.Vi håper å få muligheten til å ønske deg velkommen tilbake for å vise deg den høye standarden vi streber etter.Vi takker for ditt opphold her hos oss og håper å se deg snart igjenJuan Rodriguez, Guest Experience Manager.

Dear Samray,Thank you for your positive feedback.We're thrilled to hear that our staff's friendliness, our hotel's facilities, and the prime location contributed to a fantastic stay for you. Your high praise for room cleanliness, hotel condition, service, and room amenities truly reflects the dedication of our team to ensure a comfortable and memorable stay for all our guests. It's wonderful to learn that you found everything to your satisfaction and we are grateful for your strong recommendation.We look forward to welcoming you back on a future occasion.Best regards,Juan Rodriguez, Guest Experience Manager

Kære Peter,Tak for din anmeldelse og for at dele dine oplevelser fra dit ophold hos os. Vi er glade for den flotte karakter, og at du fandt hotellet tilfredsstillende og at du havde et godt ophold hos os. Vi håber du fik samlet nogle dejlige minder sammen der vil holde i lang tid.Vi håber at få lov til at byde dig velkommen igen en anden gang her på Barceló Corralejo Bay.met vriendelijke groeten,Juan Rodriguez, Guest Experience Manager

Dear David,Thank you for your review.We apologize for any inconvenience the charge for the in-room safety deposit box may have caused; we strive to maintain transparent pricing for all our services.We are delighted to hear that you found our hotel excellent and our staff very helpful. It is wonderful to know that the efforts of our team to provide a welcoming and supportive environment were appreciated.We hope to see you again in the future.Kind regards,Juan Rodriguez, Guest Experience Manager

Dear Steven,Thank you very much for your kind feedback.We're thrilled to hear that our location was ideal for your needs and that you received excellent service from our team. It's also gratifying to know that the spa services added to your stay's enjoyment and that our commitment to maintenance and upkeep met your expectations.We look forward to welcoming you back for another memorable experience.Best wishes,José PradaGuest Experience Manager

Dear Sharon,Thank you for your positive feedback.We're thrilled to hear that you enjoyed excellent service and atmosphere at our hotel, and that our New Year gala was to your liking. It's wonderful to know that the food met your expectations and was well organized. We are sorry that the solutions provided during the stay were not satisfactory.We look forward to welcoming you back on a future occasion.Best regards,José PradaGuest Experience Manager

Dear Anis,Thank you for your review.We're delighted to hear that you appreciated the friendliness of our housekeeping staff and the spaciousness of your room with its ocean view, as well as the warm service from our kitchen team. It's always our aim to provide a welcoming atmosphere and comfortable accommodations. We're sorry to hear about your observations regarding the poolside behavior of other guests.We look forward to welcoming you back. Best regards,Juan Rodriguez, Guest Experience Manager

Liebe Lia,vielen Dank, dass Sie sich die Zeit genommen haben, uns Ihre Kommentare zu Ihrem letzten Aufenthalt in unserem Hotel Barceló Corralejo Bay mitzuteilen.Es tut uns leid zu hören, dass Ihr Aufenthalt nicht Ihren Erwartungen entsprochen hat. Wir nehmen Ihre Rückmeldung sehr ernst und möchten Ihnen versichern, dass die Sauberkeit und der Zustand unseres Hotels sowie die Zufriedenheit unserer Gäste für uns höchste Priorität haben. Es ist bedauerlich, dass Sie eine unangenehme Erfahrung mit der Sauberkeit Ihres Zimmers gemacht haben. Wir möchten Ihnen versichern, dass dies nicht dem Standard entspricht, den wir anstreben, und wir werden Ihre Anmerkungen nutzen, um unsere Prozesse zu überprüfen und zu verbessern.Bezüglich der Handtücher am Pool möchten wir klarstellen, dass diese regelmäßig gewechselt werden und wir bedauern jegliche Unannehmlichkeiten, die durch Missverständnisse entstanden sein könnten. Unser Personal ist stets bemüht, alle Gäste zu unterstützen und wir werden sicherstellen, dass unsere Kommunikation in dieser Hinsicht verbessert wird. Wir entschuldigen uns auch, wenn der Service nicht Ihren Erwartungen entsprochen hat. Unser Ziel ist es, allen Gästen einen exzellenten Service zu bieten, und wir werden Ihre Kommentare nutzen, um unser Team entsprechend zu schulen.Wir bedauern, dass die Lösungen, die während Ihres Aufenthalts bereitgestellt wurden, nicht zufriedenstellend waren und möchten Ihnen versichern, dass wir uns kontinuierlich bemühen, die Erfahrungen unserer Gäste zu verbessern.Wir würden uns sehr darüber freuen, wenn Sie uns die Gelegenheit geben würden, Sie beim nächsten Besuch vollständig zu überzeugen.Mit freundlichen Grüßen,Eleonora ScardinoGuest Experience Manager

Dear Mrs. Zara,Firstly we would like to thank you for choosing our hotel for your holiday and for the lovely review you shared following your recent visit to our Barceló Corralejo Bay hotel. We are delighted to read that we were able to match your holiday expectations and that you really enjoyed our unbeatable location. On the other hand we thank you for pointing out the kindness and enthusiasm of our staff, their friendliness and helpfulness being our hotels’ main strength we will definitely congratulate them all on your behalf for their contribution to your wellbeing whilst staying among us. On behalf of our entire team, we greatly look forward to your return.Kind regards,Leah Babikova, Guest experience manager.

Dear Mr. Simon,Thank you for choosing Barceló Corralejo Bay hotel for your vacation.We truly appreciate your comments. Guest feedback is very important to us because it is the best way to know how we should focus our efforts for continuous improvement.Once more we thank you for sharing your experience with us and look forward to serving you again soon.Kind regards,Leah Babikova, Guest experience manager.

Dear Valentina,Thank you for the great feedback of your recent holiday experience at our Barceló Corralejo Bay, guest satisfaction is our number one goal and there is nothing better than achieving that, we are happy our hotel and staff were able to meet all your needs during your stay.Kind regards.