Piscine extérieure, parasols de plage, chaises longues

Avis sur Grecotel Eva Palace

5 out of 5
Grecotel Eva Palace
Kommeno Gouvia, Corfu, Corfu Island

Avis

8,6

Excellent

Note des voyageurs de 10 (Excellent), d’après 108 avis sur 195." "
Note des voyageurs de 8 (Bien), d’après 54 avis sur 195." "
Note des voyageurs de 6 (Satisfaisant), d’après 18 avis sur 195." "
Note des voyageurs de 4 (Médiocre), d’après 8 avis sur 195." "
Note des voyageurs de 2 (Horrible), d’après 7 avis sur 195." "

9,0/10

Propreté

9,0/10

Personnel et service

8,8/10

Équipements

8,4/10

Infrastructures et conditions de l’hébergement

8,6/10

Écoresponsabilité

Avis

6/10 Satisfaisant

Jean Chrysohoides

Les points forts : Personnel et service
Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Séjour de 10 nuits en septembre 2023
Réponse de Paschalis Trillidis - Hotel Manager le 27 sept. 2023
Dear Jean,Thank you for your review of our hotel.We do hope to welcome you soon again.Yours Sincerely,Paschalis TrillidisHotel Manager

10/10 Excellent

PATRICK JULIEN

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Tout y est magique ! Le personnel attentionné, les infrastructures très classes et pratiques ( piscines,salle de sport et plage). Le buffet est excellent et d'une variété inouï ! Le cadre calme et aux nombreuses activités possibles sur les 3 sites du groupe. Mérite le nom de Palace, et je remercie les attentions et cadeaux offerts pour mon séjour anniversaire ! J' y repars vite !!!
Séjour de 7 nuits en juillet 2022
Réponse de Grecotel Eva Palace le 2 août 2022
Cher Julien, Nous vous remercie pour cette revue incroyable! Votre commentaires nous motive de continue notre service excelant! Nous esperons vraimant de vous avoir bientot avec nous! Amicalemant, Panayotis Petridis Hotel Manager

10/10 Excellent

jean francois

Voyage en couple
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Très belle situation avec plage privée. Malgrés le monde , toujours des sunnbeds disponibles. Personnel souriant et disponible et certains parlant français
Séjour de 6 nuits en juin 2022
Réponse de Grecotel Eva Palace le 10 juin 2022
Cher Francois, Merci beaucoup pour votre commainters gentils. Nous esperons de vous accueil a votre procain voyage en Corfu. Amicalemant, Directeur General Panayiotis Petrides

10/10 Excellent

JEROME

Séjour de 3 nuits en avril 2022
Réponse de Grecotel Eva Palace le 15 avr. 2022
Dear Sir, Thank you so much for taking the time to leave a rating for your recent stay with us! We are looking forward to welcome you and be your hosts for another wonderful vacation. Kind Regards, Panayiotis Petrides General Manager

10/10 Excellent

Voyageur vérifié

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Un emplacement idéal, calme et un personnel attentif font de ce lieu un endroit propice à La détente. Vivement notre prochaine visite !
Séjour de 7 nuits en avril 2019
Réponse de Lamprinidis George, Rooms Division Manager le 1 mai 2019
Merci beaucoup de partager votre expérience. Nous serons heureux de vous revoir dans le futur.

10/10 Excellent

jean claude

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
excellent sejour
Hotel bien situé avec vues splendide sur la mer. Calme. Personnel courtois et aimanle. A quelques km de la ville de Corfou.(navette)
Séjour de 7 nuits en octobre 2018

8/10 Bien

Vanessa, Belgiquz

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Les plus: hotel bien situé, vraiment propre en general, nourriture bonne, formule petit dejeuner complete, déco, accueil chaleureux, plage privee et piscine calmes Les moins (des details); chambres mal insonorisées, literie un peu vielle, sol sur piscine glissant et un peu sale, nourriture à la carte assez chère, beaucoup d anglais mais distingués et respecteux, nous étions avec un bebe de 20 mois et tout le monde etait tres comprehensif mais etions quand meme gene car endroit assez calme A savoir; prevoir des pantalons pout les hommes car ils ne peuvent pas manger en short le soir.
Séjour de 3 nuits en mai 2018
Réponse de Ioannis le 3 juin 2018
Nous vous remercions d'avoir choisi Grecotel Eva Palace pour vos dernières vacances. Nous faisons tout notre possible pour rendre vos vacances confortables et agréables. Donc, nous sommes très heureux de lire que vous étiez satisfait de l'hôtel en général. Nous sommes impatients de vous accueillir au Grecotel Eva Palace lors de votre prochaine visite à Corfou.

10/10 Excellent

MICHEL

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Un bel endroit
Très bon emplacement Excellent petit déjeuner Tout était parfait
Réponse de Ioannis le 15 mai 2018
Merci beaucoup d'avoir choisi notre hôtel. Il nous fera plaisir de vous souhaiter la bienvenue.

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Bel endroit romantique malgré la taille du lieu
Service impeccable. Jolie chambre. Bouteille de vin et petites choses à manger de bienvenue. Très bon petit déjeuner. Il manquerait un bar à jus - c'est quand même un 5*. Dommage que le spa ne soit pas ouvert aux clients de l'hôtel mais uniquement en cas de soin réservé. Bon restaurant au bord de la piscine le soir. Hors saison super agréable. A voir en saison vu le nombre de transats autour de la piscine! Côté baignade mer super sympa avec coucher de soleil.
Réponse de Ioannis le 12 mai 2018
Merci beaucoup d'avoir visite notre hotel. On a en grand plaisir de vous avoir ici encore une fois. La direction de l' hotel.

10/10 Excellent

Marie-Françoise

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Très bel hotel confortable et bien situé
Séjour parfait grâce à la gentillesse de tout le personnel, la chambre et salle de bain spacieuses confortables très propres bien insonorisées! Vue exceptionnelle depuis notre balcon grâce à l'emplacement idéal de notre chambre: côté mer, étage élevé ( 4 eme) et aile de l'hôtel vers Corfou ville Par contre il est exact , comme indiqué, que l'accès à la piscine et encore plus bas à la plage nécessite d'emprunter marches et pentes La plage de l'hôtel est cependant une des plus jolies et agréables que nous ayions vue sur l'île Certains trouveront les buffets de l'hôtel insuffisamment variés mais nous avons toujours trouvé notre bonheur pendant 7 jours: la nourriture est très fraîche, typique si on le souhaite ,copieuse et là aussi on est accueilli avec gentillesse L'hôtel est également bien situé sur l'île pour d'autres visites ou excursions

10/10 Excellent

JEAN JACK

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
séjour enchanteur à Eva Palace
Très bon séjour , hôtel à recommander:chambre sea view 4ème étage:le top pour la vue sur baie de Corfou...luxe des chambres ,beauté des piscines et de la crique avec le confort... qualité de la demi-pension : choix , variété , abondance...personnel souriant , disponible et efficace...seuls bémols : marches de la piscine très glissantes et accompagnement des apéros , cocktails ( même de luxe ) très médiocres ( toujours pop corn )...petit-déj continental de départ matinal très médiocre ( même pas de pain ni de viennoiseries...)dommage parce que l'hôtel pourrait être parfait !!!

8/10 Bien

Riant, Evian les bains france

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Trés trés bien
Un séjours magnifique,le personnels trés acceuillants,serviable,la nouriture Variée et trés bonne.a refaire ces beaux Vacances.

10/10 Excellent

Yannick, Montréal

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Prestation de qualité sans être parfaite
L'hôtel est magnifique et jouit de superbes installations. C'est un très bel endroit pour décrocher et relaxer. Le service est également impeccable. Il y a quelques petits points négatifs cependant. L'hôtel est situé à 20 minutes de marche du bus n.07 qui va au centre-ville de Corfou (30 minutes de bus pour joindre le centre). La marche de l'hôtel jusqu'au bus est quelque peu désagréable. Le chemin est étroit et beaucoup de véhicules passent. Il y a aussi des chiens qui jappent après les passants, ce qui est lassant à la longue. Nous étions logés dans un bungalow, spacieux avec vue magnifique. Par contre, il y avait une assez forte odeur d'humidité à l'intérieur. Les personnes qui sont sensibles à ce genre d'odeur n'aimeront pas. Dernière critique: le coût du buffet de soir (quand il n'est pas inclus dans le prix de la chambre) est prohibitif (40 euros par personne).

10/10 Excellent

Joan

Les points forts : Propreté, personnel et service, confort de la chambre
Vraiment un superbe palace, bien situé !
Très bel hôtel, avec un personnel compétent et aimable. Le repas du soir est cependant trop cher et le WIFI devrait être étendu à tout l'hôtel. Tout le reste est vraiment au top. Merci ! J'y retournerai sans hésiter.

8/10 Bien

Yvan

Les points forts : Propreté, personnel et service, confort de la chambre
Hôtel très bien
Dommage pas de wifi dans les chambre et pas suffisant dans les commun. Pantalon obligatoire pour le repas du soir ...

10/10 Excellent

William, ANZIN

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
HOTEL À RECOMMANDER
HOTEL SUPER NOURRITURE VARIÉE ET TRÉS BONNE PERSONNEL À L'ÉCOUTE

6/10 Satisfaisant

fabrice, paris

Hotel sans charme aucun, grosse chaîne
Arrive à l hotel 20 minutes d attente avant d avoir une clé de chambre J avais réservé une chambre twin, on nous donne une double On a de nouveau attendu 20 minutes pour avoir une nouvelle chambre

8/10 Bien

dim, france

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
emplacement exceptionnel temps tres beau
,belle prestation ,personnel aimable et toujours a disposition (seul point noir finition de la chambre a revoir)

10/10 Excellent

Emma

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement

8/10 Bien

Rebecca

Séjour de 7 nuits en octobre 2023
Réponse de Paschalis Trillidis - Hotel Manager le 31 oct. 2023
Dear Guest,Thank you very much for spending the time to rate us. It has been a pleasure to have had you here and we look so much forward to welcoming you again soon.Warm Regards,

10/10 Excellent

Richard

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
We really loved our stay at the Eva Palace. The staff are fantastic. Very good value
Séjour de 5 nuits en octobre 2023
Réponse de Paschalis Trillidis - Hotel Manager le 30 oct. 2023
Dear Richard,All the staff members and the hotel's management team would like to warmly thank you for taking the time to write and share your wonderful review of your recent stay at Grecotel Eva Palace.We always strive to keep our guests pleased since our main asset is the sincere, warm hospitality trying to accommodate all guests’ requests and we are glad that - based on your valuable words - to know that we have achieved that. Your nice words, really strengthen our efforts in order to continue providing the highest level of services. Receiving positive comments like this, is a great boost to our overall functioning and morale and we truly appreciate your recognition.We all look forward to welcoming you back soon.Kind Regards,Paschalis TrillidisHotel Manager

10/10 Excellent

Lindsey

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Perfect!
Absolutely amazing stay! My only regret is that I didn’t book my stay for longer! This place highly fulfilled and exceeded my expectations, and I cannot wait to come back!
Séjour de 3 nuits en octobre 2023
Réponse de Paschalis Trillidis - Hotel Manager le 30 oct. 2023
Dear Lindsey,All the staff members and the hotel's management team would like to warmly thank you for taking the time to write and share your wonderful review of your recent stay at Grecotel Eva Palace.We always strive to keep our guests pleased since our main asset is the sincere, warm hospitality trying to accommodate all guests’ requests and we are glad that - based on your valuable words - to know that we have achieved that. Your nice words, really strengthen our efforts in order to continue providing the highest level of services. Receiving positive comments like this, is a great boost to our overall functioning and morale and we truly appreciate your recognition.We all look forward to welcoming you back soon.Kind Regards,Paschalis TrillidisHotel Manager

6/10 Satisfaisant

Voyageur vérifié

Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
Séjour de 4 nuits en octobre 2023
Réponse de Paschalis Trillidis - Hotel Manager le 31 oct. 2023
Dear Guest,Thank you very much for spending the time to rate us. It has been a pleasure to have had you here and we look so much forward to welcoming you again soon.Warm Regards,

10/10 Excellent

David

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Fantastic hotel
Beautiful hotel, fantastic staff. Views from the rooms are incredible. Recommend a trip to the Mylos restaurant a short walk from the hotel which has amazing views and food.
Séjour de 2 nuits en octobre 2023
Réponse de Paschalis Trillidis - Hotel Manager le 22 oct. 2023
Dear David,All the team members and the hotel's management would like to thank you for taking the time to write and share your wonderful review of your recent stay at Grecotel Eva Palace.We always strive to keep our guests pleased since our main asset is the sincere, warm hospitality. Your nice words, really strengthen our efforts in order to continue providing the highest level of services. Receiving positive comments like this, is a great boost to our overall functioning and morale and we truly appreciate your recognition.We all look forward to welcoming you soon again.Kind Regards,Paschalis TrillidisHotel Manager

6/10 Satisfaisant

Kerstin

Séjour de 8 nuits en septembre 2023
Réponse de Paschalis Trillidis - Hotel Manager le 9 nov. 2023
Dear Kerstin,Thank you for taking the time to evaluate Grecotel Eva Palace. We all look forward to have the pleasure to welcoming you again soon.Kind Regards,Paschalis TrillidisHotel Manager

6/10 Satisfaisant

Allison

Voyage en couple
Les points forts : Personnel et service et équipements
Property is just a little outdated-and not necessarily what I’d consider a luxury resort. We had ants in our room and the pool area was a bit mildew-y. The staff were nice and helpful except for the Hertz rental car lady they had inside the hotel. Maybe would rent car from outside entity next time. Overall we had a good stay we just were underwhelmed.
Séjour de 5 nuits en septembre 2023
Réponse de Paschalis Trillidis - Hotel Manager le 27 sept. 2023
Dear Allison,Thank you for your review of our hotel.We do hope to welcome you soon again.Yours Sincerely,Paschalis TrillidisHotel Manager

10/10 Excellent

vladimir

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Best place for vacation
Séjour de 7 nuits en septembre 2023
Réponse de Paschalis Trillidis - Hotel Manager le 27 sept. 2023
Dear Vladimir,Thank you for your beautiful review of our hotel.We do hope to welcome you soon again.Yours Sincerely,Paschalis TrillidisHotel Manager

10/10 Excellent

Takis, San Diego

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The property has some very nice people. Nasos, Kyriaki & Eleni at guest services, Kostas the manager at the breakfast buffet are a few to mention. The property is really nice and on a very good area. Grecotel has done an excellent job in building a very powerful GREEK hotel line.
Séjour de 5 nuits en septembre 2023
Réponse de Paschalis Trillidis - Hotel Manager le 27 sept. 2023
Dear Takis,Thank you for your beautiful review of our hotel.We will definitely pass your compliments to our staff, especially to those that you mentioned and we do hope to welcome you soon again.Yours Sincerely,Paschalis TrillidisHotel Manager

10/10 Excellent

JAKE

Les points forts : Propreté
Séjour de 5 nuits en septembre 2023
Réponse de Paschalis Trillidis - Hotel Manager le 27 sept. 2023
Dear Jake,Thank you for your beautiful review of our hotel.We do hope to welcome you soon again.Yours Sincerely,Paschalis TrillidisHotel Manager

8/10 Bien

Maria

Voyage en couple
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
Beautiful resort, ticked every box except for the quality of service by the staff.
Séjour de 7 nuits en septembre 2023
Réponse de Paschalis Trillidis - Hotel Manager le 13 sept. 2023
Dear Maria,Thank you so much for spending your holiday at Grecotel Eva Palace and for taking the time to evaluate our resort.We all look so much forward to welcoming you again soon.Kind Regards,Paschalis TrillidisHotel Manager

10/10 Excellent

Mihajlo

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Top notch hotel for Europian standards
Séjour de 7 nuits en septembre 2023
Réponse de Paschalis Trillidis - Hotel Manager le 9 sept. 2023
Dear Mihajlo,Thank you for your beautiful review of our hotel.We hope to welcome you soon again.Yours Sincerely,Paschalis TrillidisHotel Manager

10/10 Excellent

James

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Beautiful venue and outstanding service. Greco Imperial has the better beach but great to have the partnership to go to either/both.
Séjour de 6 nuits en juillet 2023
Réponse de Paschalis Trillidis - Hotel Manager le 7 août 2023
Dear James,All the team members and hotel's management thank you for taking the time to write and share your wonderful review of your recent stay at Grecotel Eva Palace.We always strive to keep our guests pleased since our main asset is the sincere, warm hospitality trying to accommodate all guests’ requests and we are glad that - based on your valuable words - to know that we have achieved that. Your nice words, really strengthen our efforts in order to continue providing the highest level of services. Receiving positive comments like this, is a great boost to our overall functioning and morale and we truly appreciate your recognition.Once again, we appreciate you taking the time to write us a review. We all look forward to welcoming you back.Sincerely,Paschalis TrillidisHotel Manager

6/10 Satisfaisant

SUNG-HYEN

Séjour de 3 nuits en juillet 2023
Réponse de Paschalis Trillidis - Hotel Manager le 26 août 2023
Dear Sung-Hyen,Thank you for your evaluation. We’re sorry your experience didn’t meet your expectations in all aspects.Please feel free to reach out with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance.Yours Sincerely,Paschalis TrillidisHotel Manager

10/10 Excellent

joanna

Séjour de 6 nuits en juillet 2023
Réponse de Paschalis Trillidis - Hotel Manager le 26 août 2023
Dear Joanna,Thank you for choosing Grecotel Eva Palace.We appreciate you taking the time to post a review about your experience with us.It is particularly warming to know that our efforts to provide a superior service and hospitality are being recognized.We look forward to having the pleasure to welcoming you back to the resort soon.Sincerely,Paschalis TrillidisHotel Manager

2/10 Horrible

Windy

Séjour de 3 nuits en juillet 2023
Réponse de Paschalis Trillidis - Hotel Manager le 26 août 2023
Dear Windy,Thank you for sharing your feedback. We’re sorry your experience didn’t meet your expectations.Please feel free to reach out with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance.Yours Sincerely,Paschalis TrillidisHotel Manager

2/10 Horrible

Tue

Les points forts : Propreté et personnel et service
Les points faibles : Confort de la chambre
Stort skuffelser hotel er ikke penge værd at bo..!
Meget stort skuffelser var ikke som vi har forventet, det er ikke 5 stjerner hotel. Dårligt forbining wi-fi opgang er meget støjende, når folk går forbi og det er ikke penge værd at bo dette hotel...! Meget stort skuffelser var ikke som vi har forventet, det er ikke 5 stjerner hotel. Dårligt forbining wi-fi opgang er meget støjende, når folk går forbi og det er ikke penge værd at bo dette hotel..!!!
Séjour de 7 nuits en juillet 2023
Réponse de Paschalis Trillidis - Hotel Manager le 22 juil. 2023
Dear Tue,All the team members and hotel's management thank you for taking the time to write and share your review of your recent stay at Grecotel Eva Palace.We always strive to keep our guests pleased since our main asset is the sincere, warm hospitality trying to accommodate all guests’ requests and we are glad that we equally receive sincere feedback from our guests.With that said, however, we were most disappointed to learn that you were not entirely satisfied with every aspect of your experience.It is our principle to immediately adjust our procedures based on your comments when feasible or alternatively to place a long term plan when it concerns critical structural changes. We ensure you that your concerns have been discussed during the management's meeting and an action plan is in progress to be applied. We truly hope that you would give us the opportunity to welcome you again in our Resort to see all the improvements made based on your valuable words.Kind Regards,Paschalis TrillidisHotel Manager

2/10 Horrible

Daniel

Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Séjour de 4 nuits en juillet 2023
Réponse de Paschalis Trillidis - Hotel Manager le 7 août 2023
Dear guest,Thanks for sharing your feedback. We’re sorry your experience didn’t meet your expectations.Please feel free to reach us out with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance.Yours Sincerely,

8/10 Bien

Paschalis

Les points forts : Propreté, personnel et service, confort de la chambre
Séjour de 7 nuits en juin 2023
Réponse de Paschalis Trillidis - Hotel Manager le 22 juil. 2023
Dear Paschalis,Thank you so much for taking the time to evaluate our resort, based on your recent experience. We are truly pleased to hear that we succeeded in meeting your expectations and we do look forward to welcoming you again soon.Kind Regards,Paschalis TrillidisHotel Manager

10/10 Excellent

Jose

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en juin 2023
Réponse de Paschalis Trillidis - Hotel Manager le 22 juil. 2023
Dear Jose,Thank you so much for taking the time to evaluate our resort, based on your recent experience. We are truly pleased to hear that we succeeded in meeting your expectations and we do look forward to welcoming you again soon.Kind Regards,Paschalis TrillidisHotel Manager

10/10 Excellent

Ledina

Séjour de 4 nuits en juin 2023
Réponse de Paschalis Trillidis - Hotel Manager le 22 juil. 2023
Dear Ledina,Thank you so much for taking the time to evaluate our resort, based on your recent experience. We are truly pleased to hear that we succeeded in meeting your expectations and we do look forward to welcoming you again soon.Kind Regards,Paschalis TrillidisHotel Manager

6/10 Satisfaisant

Lee

Séjour de 4 nuits en juin 2023
Réponse de Paschalis Trillidis le 30 juin 2023
Dear Lee,All the team members and hotel's management thank you for taking the time to evaluate Grecotel Eva Palace.We always strive to keep our guests pleased since our main asset is the sincere, warm hospitality trying to accommodate all guests’ requests.We all look forward to welcoming you back.Yours respectfully,Paschalis TrillidisHotel Manager

8/10 Bien

Eva, fontana,

Voyage en couple
Les points forts : Personnel et service et équipements
This is a beautiful property! Check in was frustrating for us. After checking in to our sea view bungalow we discovered there was a bug infestation on the back of the curtain ti the balcony! Millions of ants and flying bugs were on the back of the curtain. We immediately went back up to the front desk. The lady apologized & asked us to sit down and wait. About 15 minutes later they walked us to another room on the other side. We walked in and sat down and the staff member left. The entire room smelled like cigarettes and like someone had just smoked in it. Being that we are non smokers we didn’t want to stay in a smoking room (signified so when making reservations) we didn’t want to be a bother but it was overwhelming. We went back to the desk (now a good 45 min after our arrival) and explained to the lady that had checked us in that we didn’t want to be a bother but that the first room was full of bugs, and the 2nd room had an overwhelming cigarette smell. She didn’t seem too concerned and just asked us to sit down again. At this point I asked ti speak to the manager. She ended up telling us we may go sit in the bar until she could have him come up. The manager came up about 20 min later and told us we could order drinks and appetizers and he would get us another room personally. By the time we finally got another room it was an hour and a half later from when we arrived (9:30 pm). In the end we got an equal room but it was extremely frustrating after traveling all day.
Séjour de 3 nuits en juin 2023
Réponse de Paschalis Trillidis - Hotel Manager le 17 juin 2023
Dear Eva,Thank you for choosing Grecotel Eva Palace for your vacation in Corfu. We are pleased to hear that you enjoyed the property's location so much. We also appreciate for taking the time to provide us with your kind feedback. It is really important for us, since our top priority is to offer the best possible experience to all our guests and the highest possible level of service. Please rest assured that your comments have been taken under serious concideration and passed to the involved departments for further action to be taken. We hope to have the pleasure to welcoming you again soon.Kind Regards,Paschalis Trillidis Hotel Manager

10/10 Excellent

Angela

Séjour de 4 nuits en mai 2023
Réponse de Paschalis Trillidis - Hotel Manager le 5 juin 2023
Dear Angela,It has been a real pleasure to have you here as our guest, we really appreciate your rating, as it strengthens our efforts in offering the highest level of service, ensuring a magical experience here in our resort. We truly hope to welcoming you again soon!

10/10 Excellent

Angela

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Special welcome and fabulous view!
From the moment we arrived, we were made to feel so welcome, and so special. The staff are so friendly, and worked their socks off, especially the ladies and gents in the bars and restaurants. There is a great selection of dishes in the main restaurant, and we also treated ourselves to a fabulous a la carte option for our anniversary - what a fabulous meal we had in 'Steak and Sushi'. And the main star of the show, has to be the setting! The view is amazing, and the beach and pool are beautiful. We were so tired after our journey, that we did n't leave the resort for the first 3 days, as it was just so lovely. There are lots of steps down to the pool and beach area, so maybe not best if you have mobility issues, but then you could always stay nextdoor in their sister hotel, which is a short walk away, with what appear to be far fewer steps. All in all, great hotel, great location, great service, and within easy reach of Corfu Town. I do hope we get the chance to visit again. ❤
Séjour de 9 nuits en avril 2023
Réponse de Paschalis Trillidis - Hotel Manager le 12 mai 2023
Dear Angela,The management team and the staff of Grecotel Eva Palace would like to warmly thank you for your kind comments in regards with your recent experience in our resort and we do hope to have the pleasure to welcoming you again soon.Kind Regards,Paschalis TrillidisHotel Manager

10/10 Excellent

Olivia

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Lovely resort, we had a great time. Staff was lovely and rooms were clean and comfy beds.
Séjour de 8 nuits en avril 2023
Réponse de Paschalis Trillidis - Hotel Manager le 12 mai 2023
Dear Olivia,Thank you so much for choosing Grecotel Eva Palace and for evaluating our resort. We are truly pleased to hear that you enjoyed your holiday so much and we look forward to have the pleasure to welcoming you again soon.Kind Regards,Paschalis TrillidisHotel Manager

4/10 Médiocre

Angela

Voyage en famille
Les points faibles : Personnel et service, équipements, infrastructures et conditions de l’hébergement
My pet peeve in hotels is when one says it is 5 Star but has no clue what 5 star is. There are so many other options on Corfu Island I really wish I would have chosen another! The property is pretty worn and you immediately get a "cruise ship customer" vibe from it. From the moment you walk in the reception process is odd - its a "please go sit in the bar while we complete your check in"? 30 minutes later 2 very confused ladies seemed to finally get us semi checked in but insisted that I download the hotels app to complete registration and used for ANY AND ALL REQUESTS? ARUGH... There is little to no staff to assist, no concierge, no one at reception only a "travel desk" that will help you book an offsite tour for 3 times the amount it is online... Our room smelled like sewer and no one bothered to look at it until the next day leaving us to plug our noses all night and race out of the room in the AM. They don't accommodate hotel guests with restaurant reservations in the hotel so if you didn't book weeks in advance your stuck with the gross buffet downstairs where you will pay a whopping 50 euro each for the worst food of your trip. Overall, I found the place tacky and catering to people who have never stepped foot in a true 5 star hotel. I would recommend a hard pass on this one if your looking for a truly lovely experience - this hotel will not deliver.
Séjour de 2 nuits en avril 2023
Réponse de Paschalis Trillidis - Hotel Manager le 12 mai 2023
Dear Angela,First of all, thank you for choosing Grecotel Eva Palace for your vacation in Corfu Greece. We would also like to thank you for taking the time to share your experience, we regret to hear that we didn't succeed in providing you with our genuine hospitality, which is our main goal. All our efforts are based on our sincere welcome and service, so we really appreciate that you brought all these matters to our attention and please rest assured that we will investigate them in deep, so that to take appropriate action. We hope that you give us the chance to welcoming you soon again to our resort.Kind Regards,Paschalis TrillidisHotel Manager

10/10 Excellent

ritesh

Séjour de 4 nuits en avril 2023
Réponse de Paschalis Trillidis - Hotel Manager le 26 mai 2023
Dear Ritesh,Thank you for choosing Grecotel Eva Palace and for evaluating our resort based on your recent experience. We hope to have the pleasure to welcoming you again soon.Kind Regards,Paschalis TrillidisHotel Manager

6/10 Satisfaisant

Yunhua

Les points forts : Confort de la chambre
Les points faibles : Propreté
A hotel with great view.
This is a beautiful hotel on a beautiful site by the lake. However, there were some areas of opportunities for improvement: (1) charging outlets are very limited and locations of outlets are not convenient. Apparently, hotel is not designed for modern day travel. (2) most staff spoke very little English. It was struggling to order a drink - a glass of wine (3) we found dusts on bed sheets. Housekeeper came and replaced them quickly (4) no hand towels. It is hard to use large towel to wash face. Housekeeping department should visit Global Hotels to understand what modern day travelers need. It seems like a good local hotel but need to improve serive for international travelers
Séjour de 2 nuits en avril 2023
Réponse de Paschalis Trillidis - Hotel Manager le 22 avr. 2023
Dear Yunhua,Thank you for choosing to stay at Grecotel Eva Palace. We are pleased to hear that you enjoyed our unique location so much. We would also like to thank you for providing us with your valuable feedback based on your experience. We really appreciate it so much, as we strive to offer to all our guests an exceptional level of service. We are looking forward to welcoming you again soon.Kind Regards,Paschalis TrillidisHotel Manager

8/10 Bien

Carl

Voyage en famille
Les points forts : Propreté et personnel et service
On balance a great stay. Staff very friendly and helpful. Check in was brilliant. They took out bags and sat us in the bar. We had time to relax abs were given complimentary drinks. The lady that checked us in was very informative and showed us to our rooms and the bags followed after. Food was great but with a good variety. All completely fresh and well presented. The only drawback is that the rooms we had seemed a bit dated and some upgrades/decoration needed. Other than that, I would recommend it.
Séjour de 4 nuits en octobre 2022
Réponse de Grecotel Eva Palace le 27 oct. 2022
Dear Carl,Thank you for your valuable and kind feedback of your recent stay at Eva Palace!We take pride in delivering genuine hospitable service and it seems we achieved this. We have taken your valuable feedback regarding our room decoration and we will take this into consideration for the refurbishments done this winter.We hope to see you again soon!Kind Regards,Paschalis TrillidisHotel Manager

8/10 Bien

Elisabetta

Séjour de 4 nuits en octobre 2022