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Avis sur Fort Lauderdale Marriott Coral Springs Hotel & Convention Center

4 out of 5
Fort Lauderdale Marriott Coral Springs Hotel & Convention Center
11775 Heron Bay Blvd, Coral Springs, FL

Avis

8,4

Très bien

Note des voyageurs de 10 (Excellent), d’après 538 avis sur 1001." "
Note des voyageurs de 8 (Bien), d’après 255 avis sur 1001." "
Note des voyageurs de 6 (Satisfaisant), d’après 107 avis sur 1001." "
Note des voyageurs de 4 (Médiocre), d’après 62 avis sur 1001." "
Note des voyageurs de 2 (Horrible), d’après 39 avis sur 1001." "

8,8/10

Propreté

8,6/10

Personnel et service

8,4/10

Équipements

8,6/10

Infrastructures et conditions de l’hébergement

8,8/10

Écoresponsabilité

Avis

10/10 Excellent

Michel

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice hotel and dinner.
Séjour de 1 nuit en mars 2022
Réponse de GM le 22 mars 2022
Dear Michel, What a wonderful review! The staff works hard to try and provide every guest with an experience just like the one you shared with us and other travelers. We humbly thank you for staying with us and for recommending our hotel. We look forward to your next visit. Best, Mark Cherry General Manager

10/10 Excellent

Voyageur vérifié

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Le personnel est très gentil. Le buffet déjeuner est très bon.
Séjour de 7 nuits en février 2019
Réponse de Mark C le 13 mars 2019
Merci pour vos gentils commentaires sur le personnel et le buffet. J'apprécie vos commentaires et j'espère que vous resterez avec nous à l'avenir.

10/10 Excellent

Tiger, Montréal

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Impeccable
Tout est très bien. Seule reco serait d'offrir plus d'options sur le magnifique buffet à 19.95$ ... on a souvent le goût de moins manger. Le reste est +++
Séjour de 7 nuits en février 2018

10/10 Excellent

pierre

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre

10/10 Excellent

Jean-Marc, Longueuil (Québec)

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour tranquille
Hôtel situé dans un coin tranquille à moins de 5 minutes de l'autoroute 869. Besoin d'unhe voiture. Excellent accueil. Efforts de nous trouver une belle chambre même si nous sommes arrivés vers midi (merci Paulette!). Très bon déjeuner servi en buffet. Commerces dont restos, salons de coiffures, et Publix situés aux alentours. Terrain de golf sur le site.

10/10 Excellent

Louis, Montreal

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Oasis de repos pour golfeur
Good breakfast.Attentive personal.Nice environment.Having to pay for self-park a bit of an inconvenience.
Réponse de Justin le 27 juin 2015
Thank you for taking the time to respond in regards to your stay. We are delighted to hear that you enjoyed your visit.

10/10 Excellent

sylviane

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hotel magnifique,cadre superbe,hyper calme.Chambre grande et literie très confortable et douillette.... à recommander.Accueil très sympathique

10/10 Excellent

Saul

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice place, great vibe and quiet.
Séjour de 5 nuits en avril 2024
Réponse de GM le 20 avr. 2024
Dear Saul, Thank you for your thoughtful review. I appreciate you choosing us while in the area. It is so rewarding to know that you enjoyed your stay. It was our pleasure to host you, and we hope to see you again. Best, Mark Cherry, GM

10/10 Excellent

Richard

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great place
Séjour de 1 nuit en avril 2024
Réponse de GM le 15 avr. 2024
Dear Richard, We appreciate your review and recommendation. I'm delighted to know you found your stay to be top-notch. Please find a reason to visit us again soon. Best, Mark Cherry, GM

10/10 Excellent

Julie-Anne

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very nice hotel. Also used the gym and it was small but very clean. Machines were all in good use.
Séjour de 1 nuit en avril 2024
Réponse de GM le 10 avr. 2024
Dear Julie-Ann, Thank you for your thoughtful review. I appreciate you choosing us while in the area. It is reflections like yours which allow us to serve our guests better. We hope to host you again. Best, Mark Cherry, GM

10/10 Excellent

Jeffrey

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024
Réponse de GM le 24 avr. 2024
Dear Jeffrey, We appreciate your positive recommendation and would like to extend a warm welcome for you to settle in again anytime. Thank you! Best, Mark Cherry, GM

10/10 Excellent

Michael

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Everything about this place is what you expect and enjoy as a frequent traveller
Séjour de 1 nuit en mars 2024
Réponse de GM le 2 avr. 2024
Dear Michael, It is wonderful to hear that staying at our hotel met your expectations. Thank you so much for being our valued guest and taking the time to share this tremendous account of your experience. We appreciate your kind words and look forward to your return. Best, Mark Cherry, GM

10/10 Excellent

Elaine

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Everything was so clean and employees were so nice. Our accessible room was perfect . The bed was perfect height and the shower was also perfect for handicap persons. It was a pleasure to stay there.
Séjour de 1 nuit en mars 2024
Réponse de GM le 1 avr. 2024
Dear Elaine, Thank you for being our guest in Coral Springs! We're glad to hear that you enjoyed your stay with us and we truly appreciate your patronage. We hope to see you again soon. Best, Mark Cherry, GM

8/10 Bien

Jose

Voyage en groupe
Les points forts : Propreté et infrastructures et conditions de l’hébergement
One of the staff members was a bit rude when i checked in and I ask her about the pre-checking ... but maybe I did mot explain myself properly
Séjour de 3 nuits en mars 2024
Réponse de GM le 29 mars 2024
Dear Jose, While I'm glad that you had a nice stay, I'm very sorry for your poor arrival experience. Please forgive our lapse in service. We appreciate your patronage and hope to see you again for a flawless stay. Sincerely, Mark Cherry, GM

10/10 Excellent

Granshi

Séjour de 1 nuit en mars 2024
Réponse de GM le 24 avr. 2024
Dear Granshi, Thank you for sharing this review, and we welcome you to visit us again anytime! Best, Mark Cherry, GM

2/10 Horrible

Patrick

Voyage en famille
They were version the room and when we checked into our room we were told it was Expedias fault and not the Marriott’s. The front desk person was extremely rude and condescending. Would never try and book this hotel again.
Séjour de 1 nuit en mars 2024
Réponse de GM le 25 mars 2024
Dear Patrick, Providing the highest level of hospitality is our number one priority and I sincerely apologize for falling short of meeting your expectations. We have a dedicated staff who normally receive high marks for service, so I regret that we fell short and for your overall poor impression. I appreciate your feedback as it allows us to positively impact future guest experiences. We hope to see you again. Sincerely, Mark Cherry, GM

6/10 Satisfaisant

Dairo

Voyage d’affaires, Voyage en couple
Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
The tv doesn’t work and the bathroom was dirty, floor in the bedroom was dirty
Séjour de 1 nuit en mars 2024
Réponse de GM le 18 mars 2024
Dear Dairo, We are sincerely sorry that your accommodations were not well prepared upon your arrival and for our cleanliness oversights. We aim to exceed our guests’ expectations in every facet, so I sincerely apologize that we did not reach our goal. We hope to welcome you again for a WOW experience should your travels bring you back to our area. Thank you for your review. Sincerely, Mark Cherry, GM

10/10 Excellent

Michael

Séjour de 1 nuit en mars 2024
Réponse de GM le 24 avr. 2024
Dear Michael, Thank you for your high accolades! We loved hosting you and hope to see you in the near future. Best, Mark Cherry, GM

8/10 Bien

Dana

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
I would not have a problem staying here again, it's just that for a Marriott property, I didn't feel it hit the mark. Our room was super clean, staff was friendly. But I was there for a meeting and the bathrooms only had one sink working for all the women sharing the bathroom and needing to get in one to wash our hands. The food service was slow and just not the best. If I were visiting the area, I would have no problem staying a long weekend here. For a meeting, it was not my usual experience for a Marriott Property.
Séjour de 3 nuits en mars 2024
Réponse de GM le 13 mars 2024
Dear Dana, We always appreciate it when our guests express their willingness to stay with us again. Thank you for sharing your feedback with us and pointing out the areas where we can do better. We are committed to providing the best possible experience to our guests, and your valuable feedback helps us do exactly that. We hope to welcome you back soon for another nice stay at our hotel. Best, Mark Cherry GM

6/10 Satisfaisant

Michelle

Séjour de 2 nuits en mars 2024
Réponse de GM le 24 mars 2024
Dear Michelle, Thank you for choosing to stay with us and for your time in reviewing our hotel. We value your business and hope to have the opportunity to provide a future stay that is exceptional in every way. It was a pleasure to host you, and we look forward to welcoming you again soon. Sincerely, Mark Cherry GM

4/10 Médiocre

Rayann

Voyage en famille, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very noisy
Séjour de 1 nuit en février 2024
Réponse de GM le 26 févr. 2024
Dear Rayann, We apologize that noise pollution interrupted the comfort of your stay. We value your patronage and regret that you did not have a pleasant experience. Thank you for choosing our hotel while visiting the area and we hope to have the chance to welcome you back soon for a more enjoyable stay. Sincerely, Mark Cherry GM

10/10 Excellent

Harrynauth

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 5 nuits en février 2024
Réponse de GM le 28 févr. 2024
Dear Harrynauth, It was kind of you to take the time to review our hotel. I’m glad you enjoyed your visit. We appreciate your choosing us and hope to host you again. Best, Mark Cherry GM

10/10 Excellent

Gary, Cave Creek

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 6 nuits en février 2024
Réponse de GM le 22 févr. 2024
Dear Gary, It was our pleasure hosting you, and we look forward to a return visit. Thank you for choosing us. Best, Mark Cherry GM

10/10 Excellent

Shevonne

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Really enjoyed my one night stay very clean and staff was welcoming
Séjour de 1 nuit en février 2024
Réponse de GM le 13 févr. 2024
Dear Shevonne, Offering clean accommodations and welcoming service are core goals of the staff so it is great to hear that we delivered. Your feedback is very much appreciated. Thank you for staying at our hotel and please come see us again. Best, Mark Cherry GM

10/10 Excellent

Lara

Séjour de 1 nuit en février 2024
Réponse de GM le 21 mars 2024
Dear Lara, We are delighted that your stay was nothing short of exceptional. Until next time! Best, Mark Cherry, GM

10/10 Excellent

Eitan

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en février 2024
Réponse de GM le 13 févr. 2024
Dear Eitan, It’s fantastic to know you enjoyed your stay. Thank you for your time in sharing your 5/5 review and we hope to see you again. Best, Mark Cherry GM

10/10 Excellent

Charles

Voyage en famille, Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Awesome
Séjour de 1 nuit en janvier 2024
Réponse de GM le 5 févr. 2024
Dear Charles, We are thrilled to have met your expectations and can't thank you enough for staying with us. The compliments of your review are always welcome, but the best compliment would be a return stay. We hope to see you again! Best, Mark Cherry GM

10/10 Excellent

Charles

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Awesome Hotel and great customer service
Séjour de 2 nuits en janvier 2024
Réponse de GM le 3 févr. 2024
Dear Charles,It’s nice to hear from you. I am delighted that our warm hospitality made for an enjoyable experience. We hope to welcome you again.Best,Mark CherryGeneral Manager

10/10 Excellent

Rommel

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
it’s good hotel , in all seasons
Séjour de 2 nuits en janvier 2024
Réponse de GM le 1 févr. 2024
Dear Rommel, We appreciate your high recommendation and welcome you to settle in again anytime. Best, Mark Cherry GM

10/10 Excellent

Claude, CORAL SPRINGS

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Will stay there again in my next visit
Séjour de 1 nuit en janvier 2024
Réponse de GM le 26 janv. 2024
Dear Claude, We are humbled to know you would choose us again! Thank you so much for your patronage and for your time reviewing our hotel. We hope you will find a reason to visit again soon.Best, Mark Cherry GM

10/10 Excellent

Claude, CORAL SPRINGS

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very nice place in Coral Springs
Séjour de 2 nuits en janvier 2024
Réponse de GM le 26 janv. 2024
Dear Claude, Thank you for being our valued guest and for your generous review! It was a pleasure to host you, and we can’t wait to welcome you again.Best, Mark Cherry GM

10/10 Excellent

Claude, CORAL SPRINGS

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I stay there every time I come to Coral Springs This is the only nice hotel there
Séjour de 1 nuit en janvier 2024
Réponse de GM le 26 janv. 2024
Dear Claude, Thank you for taking the time to share your review. We are delighted to know you enjoyed your stay! On behalf of the entire team, thank you for choosing us, and please visit again soon. Best, Mark Cherry GM

10/10 Excellent

Lediner

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en janvier 2024
Réponse de GM le 23 janv. 2024
Dear Lediner, It was our pleasure hosting you, and we look forward to a return visit. Thank you for choosing us. Best, Mark Cherry General Manager

10/10 Excellent

hamler

Séjour de 1 nuit en janvier 2024
Réponse de GM le 23 janv. 2024
Dear hamler, Thank you for informing us that you had a pleasant experience during your visit. We value your business and appreciate your patronage. Best, Mark Cherry General Manager

10/10 Excellent

Arnold

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en janvier 2024
Réponse de GM le 11 janv. 2024
Dear Arnold,We are delighted to hear that you enjoyed your stay with us! Thank you for your review, and we look forward to welcoming you back soon.Best,Mark CherryGeneral Manager

2/10 Horrible

Zainulabidin

Voyage en famille
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Worst experience at a Marriott hotel
One of the worst experiences staying at a Marriott hotel. Very disappointed with the service and cleanliness in the hotel. We were given torn blankets with large holes in them. Full cleaning service requests were ignored on multiple occasions. Never staying at a Marriott hotel ever again.
Séjour de 5 nuits en décembre 2023
Réponse de GM le 9 janv. 2024
Dear Zainulabidin,I am deeply sorry to hear that we failed to meet your expectations and left you with a negative impression. This is certainly not the level of service that you deserve and that we strive to provide all our guests. I apologize for any inconvenience caused during your stay. Your satisfaction is of utmost importance to us and we value your business and loyalty to our brand. Thank you for taking the time to share your feedback with us, as it helps us to improve and ensure that future guests have a better experience. We sincerely hope to have the opportunity to welcome you back in the future and make it up to you.Sincerely,Mark CherryGeneral Manager

10/10 Excellent

Nicolla

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Nice place
Beautiful hotel and great service
Séjour de 1 nuit en janvier 2024
Réponse de GM le 9 janv. 2024
Dear Nicolla,We were honored to host you and appreciate your high praise. We are thrilled you enjoyed your time with us and that we exceeded your expectations. Thank you for acknowledging the staff and for sharing that we provided you with a wonderful experience. We can't wait to welcome you again as it was truly our pleasure to host you.Best,Mark CherryGeneral Manager

8/10 Bien

Voyageur vérifié

Voyage en famille
Les points forts : Propreté et confort de la chambre
Séjour de 12 nuits en décembre 2023
Réponse de Management le 9 janv. 2024
On behalf of the entire hotel team, I want to thank you for sharing your feedback.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our Team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

8/10 Bien

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Very good hotel. Reception service is nice but had to ask 2-3 times for each service request.
Séjour de 11 nuits en décembre 2023
Réponse de GM le 9 janv. 2024
Dear Anonymous,On behalf of our entire team, I would like to thank you for choosing us. It's wonderful to know that your stay was enjoyable! We appreciate your valuable feedback, as it allows us to monitor and enhance the total guest experience. We look forward to hosting you again, as we always strive for improvement with the expectation that your next visit will be even better!Best,Mark CherryGeneral Manager

10/10 Excellent

Gustavo

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en décembre 2023
Réponse de Management le 9 janv. 2024
On behalf of the entire hotel team, I want to thank you for sharing your feedback.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our Team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

4/10 Médiocre

Aaron

Voyage en groupe
Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Air conditioning did not work. I mentioned it to the front desk and they never sent anyone to fix it nor did they offer me a new room. Also our room had ants. Room 622.
Séjour de 2 nuits en décembre 2023
Réponse de GM le 9 janv. 2024
Dear Aaron,We apologize for the inconvenience caused by the temperature control issue during your stay and deeply regret that we were unable to address it promptly. Our guests' comfort is of utmost importance to us, and we are sorry that we fell short of your expectations. We appreciate your valuable feedback, which helps us continually improve our services and ensure that our guests have a more pleasant experience. Thank you for taking the time to share your review with us.Sincerely,Mark CherryGeneral Manager

10/10 Excellent

Kellon

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en décembre 2023

10/10 Excellent

Richard

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Never disappoints
always our favorite choice when in the area
Séjour de 1 nuit en décembre 2023
Réponse de GM le 31 déc. 2023
Dear Richard,We take great pride in being your favorite hotel in Coral Springs! Thank you so much for your patronage and your feedback. We always strive for improvement with the expectation that your next stay will be even better. Please come see us again soon. Best,Mark CherryGeneral Manager

8/10 Bien

Alexis

Voyage en couple
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
Overall, clean and upgraded hotel. Front desk staff not super friendly. Charged for almost everything. Daily parking fee even when lot is not full. $18 daily breakfast is expensive for a 6 day stay.
Séjour de 4 nuits en décembre 2023
Réponse de GM le 28 déc. 2023
Dear Alexis,While I am glad that your stay was okay overall, I regret that we didn't provide a WOW experience. Our goal is to exceed our guests' expectations, and I am sorry we fell short. Thank you for sharing your detailed review. We thrive on feedback and count on our guests to help us focus our efforts on areas that need improvement. We hope to see you back for an even better stay in the future.Sincerely,Mark CherryGeneral Manager

10/10 Excellent

Jeff

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
What can I say, this Marriott was beautiful, clean and super friendly staff. I would definitely recommend this location for your visit when you are in the Coral Springs area of Florida.
Séjour de 4 nuits en décembre 2023
Réponse de GM le 27 déc. 2023
Dear Jeff,We are happy to hear from you and glad to know your stay was pleasant. We appreciate you taking the time to share your experience. Your recommendation serves as encouragement to our associates, who genuinely care about providing each guest with an enjoyable stay. We look forward to a return visit.Best,Mark CherryGeneral Manager

10/10 Excellent

Laura

Séjour de 1 nuit en décembre 2023
Réponse de GM le 1 févr. 2024
Dear Laura, We are thrilled you enjoyed your stay! Thank you for the review, and please visit us again. Best, Mark Cherry GM

8/10 Bien

Jessie

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Feedback on my stay
The restaurant staff was incredible. Chef Nicole was excellent! Sweet! Funny! Debra was fun, kind, checked in us often. The stay was overall terrific. My only complaint their pillows are too soft.
Séjour de 1 nuit en décembre 2023
Réponse de GM le 25 déc. 2023
Dear Jessie,Thank you for taking the time to share your kind and informative review. We're happy to know you came away largely satisfied with your experience and we're pleased to have your commendation. We look forward to welcoming you back for another pleasurable stay soon.Best,Mark CherryGeneral Manager

10/10 Excellent

Janice

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 4 nuits en novembre 2023
Réponse de GM le 28 déc. 2023
Dear Janice,Thank you for rewarding us with a 10 out of 10 review. We value your feedback and hope to welcome you again soon. Thank you for choosing our hotel. Best,Mark CherryGeneral Manager

10/10 Excellent

ANA

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Muy lindo Hotel y muy buena ubicación. Comida excelente y la chef Nícolle siempre amable para atender !!
Séjour de 3 nuits en décembre 2023
Réponse de GM le 17 déc. 2023
Dear ANA,Thank you for taking the time to share your review of our hotel with other travelers and us. I’m pleased to hear that you were able to enjoy our great location and friendly service while in town! There is no better compliment than a return visit, so we hope to see you again soon.Sincerely,Mark CherryGeneral Manager

10/10 Excellent

Mabricio

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great stay
My favorite hotel in Coral Springs
Séjour de 2 nuits en décembre 2023
Réponse de GM le 14 déc. 2023
Dear Mabricio,This is what we LOVE to hear; thanks for making our day! It was a pleasure to host you; we hope you will find a reason to visit again soon.Best,Mark CherryGeneral Manager