Avis
9,2
Merveilleux
9,4/10
Propreté
9,2/10
Personnel et service
8,8/10
Équipements
9,4/10
Infrastructures et conditions de l’hébergement
9,2/10
Écoresponsabilité
Avis
Voyage d’affaires
3 déc. 2023
Les points forts : Propreté et confort de la chambre
Séjour de 4 nuits en novembre 2023
Réponse de Yuliana le 6 déc. 2023
Dear Sylvie,Thank you very much for taking the time to give us your feedback. It would help us a lot to get a reason why your stay did not meet your expectations so that we can improve where necessary.You are more than welcome to contact us through our email. Nevertheless, we hope that we will be able to welcome you again and make it up to you again.Kind Regards,YulianaGuest Relations Manager
10/10 Excellent
Marc
17 sept. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Un bijou à Copenhague
Marc
Séjour de 4 nuits en septembre 2023
Réponse de Yuliana le 18 sept. 2023
Dear Marc,Thank you so much for your kind review! We're thrilled to hear that you had a very pleasant stay and enjoyed our beautiful hotel. Our staff takes great pride in providing professional and friendly service, so we're glad to know they made your experience memorable. The splendid view of the port is indeed one of our standout features, and we're glad you were able to appreciate it. It's also great to hear that our location provided easy access to the city center. Lastly, we appreciate your mention of our remarkable building architecture. We've put a lot of effort into creating a unique and visually appealing space for our guests. We hope to welcome you back soon for another wonderful stay!Kind Regards,YulianaGuest Relations Manager
8/10 Bien
Dominique
30 août 2023
Dominique
Séjour de 1 nuit en août 2023
Réponse de Yuliana le 5 sept. 2023
Dear Dominique,We truly appreciate your feedback, and we are happy to read that our colleagues, products, and services have exceeded your expectations.It was a pleasure to have you as our guest at Admiral Hotel and we are looking forward to having you again! :)Kind Regards,YulianaGuest Relations Manager
10/10 Excellent
PHILIPPE
16 août 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
PHILIPPE
Séjour de 5 nuits en août 2023
10/10 Excellent
Sylvie
Voyage en famille
6 août 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Super
Sylvie
Séjour de 4 nuits en juillet 2023
Réponse de Yuliana le 15 août 2023
Dear Sylvie,We truly appreciate your feedback, and we are happy to read that our colleagues, products, and services have exceeded your expectations.It was a pleasure to have you as our guest at Admiral Hotel and we are looking forward to having you again! :)Kind Regards,YulianaGuest Relations Manager
8/10 Bien
Jerome
Voyage en famille
26 juil. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Jerome
Séjour de 2 nuits en juillet 2023
Réponse de Yuliana le 10 août 2023
Dear Jerome,We truly appreciate your feedback, and we are happy to read that our colleagues, products, and services have exceeded your expectations.It was a pleasure to have you as our guest at Admiral Hotel and we are looking forward to having you again! :)Kind Regards,YulianaGuest Relations Manager
8/10 Bien
Janet
23 juil. 2023
Janet
Séjour de 1 nuit en juillet 2023
Réponse de Yuliana le 14 août 2023
Dear Janet,We truly appreciate your feedback, and we are happy to read that our colleagues, products, and services have exceeded your expectations.It was a pleasure to have you as our guest at Admiral Hotel and we are looking forward to having you again! :)Kind Regards,YulianaGuest Relations Manager
10/10 Excellent
Philippe
20 juil. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Philippe
Séjour de 3 nuits en juillet 2023
Réponse de Lidyana le 21 juil. 2023
Dear Philippe,"Merci Beaucoup" for your very kind words, we truly appreciate your feedback.We hope that you had an enjoyable stay with us and tons of memorable moments. May our paths cross again so that we can have the chance of welcoming you back!Have an absolute amazing summer.Warm regardsLidyanaGuest Relations
10/10 Excellent
Pizzinat
Voyage en famille
16 avr. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
2 nuits à Copenhague
Pizzinat
Séjour de 2 nuits en avril 2023
Réponse de Yuliana le 17 avr. 2023
Dear Pizzinat,I would not want to miss the opportunity to thank you for having chosen to stay with us. I was delighted to read your positive comments.Your kind words on our products and services are highly appreciated and to hear that you found the service you received whilst staying with us to be excellent brings me great joy as we pride ourselves in our personalized service here at Admiral Hotel.It was a pleasure to have you as our guest at Admiral Hotel and we are looking forward to having you again! :)Kind Regards,YulianaGuest Relations Manager
8/10 Bien
catherine
13 févr. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
catherine
Séjour de 2 nuits en février 2023
Réponse de Yuliana le 14 févr. 2023
Dear Catherine,It is a pleasure to know that Admiral Hotel has exceeded your expectations and we look forward to welcoming you back soon for another memorable stay with us.Kind regards,Yuliana Guest Relations Manager
10/10 Excellent
gaelle
Voyage en groupe
23 janv. 2023
Les points forts : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
tres bel hôtel
gaelle
Séjour de 3 nuits en janvier 2023
Réponse de Yuliana le 24 janv. 2023
Dear Gaelle,Let me thank you for having chosen to stay with us and for having taken the time to share your experiences. I am happy to read that the location of the hotel and our services were to your entire satisfaction, and I am glad that you could start your day right with our buffet breakfast. At the same time, we would also like to apologize for the inconvenience that you have faced during your stay with us. Please note, your feedback has been passed on to the concerned departments to avoid such repetitions in the future.Kind regards,YulianaGuest Relations Manager
8/10 Bien
Jean Marc
Voyage en groupe
28 nov. 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Jean Marc
Séjour de 3 nuits en novembre 2022
Réponse de Yuliana le 21 déc. 2022
Dear Jean Marc,Let me thank you for having chosen to stay with us and for having taken the time to share your experiences. Your kind words on our products and services are highly appreciated and to hear that you found the service you received whilst staying with us to be excellent brings me great joy as we pride ourselves in our personalized service here at Admiral Hotel.At the same time, we would also like to apologize for the inconvenience that you have faced during your stay with us. Despite that, we hope we get the chance to welcome you back again to Admiral Hotel.Kind regardsYulianaGuest Relations Manager
10/10 Excellent
Elisabeth
Voyage en couple
3 nov. 2022
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Elisabeth
10/10 Excellent
Francesco
12 sept. 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Francesco
Séjour de 2 nuits en septembre 2022
8/10 Bien
Bourgeois
17 juil. 2022
Bourgeois
Séjour de 3 nuits en juillet 2022
10/10 Excellent
Catherine
26 juin 2022
Catherine
Séjour de 1 nuit en juin 2022
8/10 Bien
nadine
9 juin 2022
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Les points faibles : Personnel et service
nadine
Séjour de 3 nuits en juin 2022
8/10 Bien
Felix
7 avr. 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Felix
Séjour de 1 nuit en avril 2022
8/10 Bien
Eric
21 févr. 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Eric
Séjour de 2 nuits en février 2022
8/10 Bien
louis
8 oct. 2021
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
louis
Séjour de 2 nuits en septembre 2021
10/10 Excellent
Thierry
Voyage d’affaires
17 sept. 2021
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Thierry
Séjour de 1 nuit en septembre 2021
10/10 Excellent
Fabrizio
Voyage en groupe
3 sept. 2021
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Fabrizio
Séjour de 3 nuits en août 2021
6/10 Satisfaisant
Amy
Voyage en couple
27 mars 2024
Les points forts : Propreté
Amy
Séjour de 3 nuits en mars 2024
8/10 Bien
Marie
25 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Marie
Séjour de 3 nuits en mars 2024
10/10 Excellent
Snorri, Mosfellsbaer
24 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Snorri
Séjour de 5 nuits en mars 2024
8/10 Bien
Louise
21 mars 2024
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Louise
Séjour de 3 nuits en mars 2024
10/10 Excellent
Alan
18 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Alan
Séjour de 3 nuits en mars 2024
10/10 Excellent
Luke
Voyage en famille avec de jeunes enfants
10 mars 2024
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Luke
Séjour de 3 nuits en mars 2024
10/10 Excellent
Alison
10 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Alison
Séjour de 2 nuits en mars 2024
10/10 Excellent
Jessica
10 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Jessica
Séjour de 2 nuits en octobre 2023
10/10 Excellent
Derin, Somerville
9 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Derin
Séjour de 2 nuits en mars 2024
Réponse de Yuliana le 14 mars 2024
Dear Derin,On behalf of the entire team at Admiral Hotel, I wanted to take a moment to express our sincerest gratitude for choosing to stay with us during your recent visit. We truly appreciate your decision to make us a part of your travel experience. We are happy to read that our colleagues, products, and services have exceeded your expectations.Once again, thank you for choosing Admiral Hotel. We hope to have the pleasure of welcoming you back in the future for another wonderful stay.Warm regards,Yuliana Guest Relations Manager
10/10 Excellent
Induja, Brampton
9 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Induja
Séjour de 1 nuit en mars 2024
10/10 Excellent
Alison
9 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Alison
Séjour de 1 nuit en mars 2024
10/10 Excellent
Freya
Voyage en couple
4 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Freya
Séjour de 3 nuits en mars 2024
Réponse de Yuliana le 7 mars 2024
Dear Freya,Thank you for your glowing review! We're thrilled to hear that you found our staff to be friendly and helpful, and that you enjoyed the cleanliness and great amenities of our hotel. It's fantastic to know that our location was convenient for you, allowing you to walk to all attractions easily. We're delighted that you had a wonderful stay overall and that you plan to return in the future.We look forward to welcoming you back again and ensuring you have another memorable stay with us. If there's anything specific you'd like for your next visit, please don't hesitate to let us know. Thank you for choosing our hotel, and we can't wait to have you back!Warm regards,YulianaGuest Relations Manager
10/10 Excellent
Hiromichi
Voyage d’affaires
3 mars 2024
Les points forts : Infrastructures et conditions de l’hébergement
Hiromichi
Séjour de 1 nuit en février 2024
Réponse de Yuliana le 7 mars 2024
Dear Hiromichi,On behalf of the entire team at Admiral Hotel, I wanted to take a moment to express our sincerest gratitude for choosing to stay with us during your recent visit. We truly appreciate your decision to make us a part of your travel experience. We are happy to read that our colleagues, products, and services have exceeded your expectations.Once again, thank you for choosing Admiral Hotel. We hope to have the pleasure of welcoming you back in the future for another wonderful stay.Warm regards,Yuliana Guest Relations Manager
10/10 Excellent
Lars
3 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Lars
Séjour de 2 nuits en mars 2024
Réponse de Yuliana le 7 mars 2024
Kære Lars,Tusind tak for din feedback, vi sætter virkelig pris på at du har givet dig tid til at anmelde os.Vi er glade for at du havde et godt ophold, og vi glæder os til at få fornøjelsen af at byde jer velkommen igen. De bedste hilsner,YulianaGuest Relations Manager
10/10 Excellent
Sören
1 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Sören
Séjour de 1 nuit en février 2024
10/10 Excellent
Michael
22 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Michael
Séjour de 1 nuit en février 2024
Réponse de Yuliana le 23 févr. 2024
Dear Michael,Thank you for taking the time to share your feedback with us. We are thrilled to hear that you had a lovely experience during your stay and that you found our room to be beautiful and well-appointed.We take great pride in providing exceptional service, and I'm delighted to hear that our staff exceeded your expectations. Your kind words will be shared with our team.We truly appreciate your positive feedback, and we hope to have the pleasure of welcoming you back for another wonderful experience in the near future. Thank you once again for choosing to stay with us.Warm regards,YulianaGuest Relations Manager
8/10 Bien
Arielle
20 févr. 2024
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Arielle
Séjour de 4 nuits en février 2024
Réponse de Yuliana le 22 févr. 2024
Dear Arielle,On behalf of the entire team at Admiral Hotel, I wanted to take a moment to express our sincerest gratitude for choosing to stay with us during your recent visit. We truly appreciate your decision to make us a part of your travel experience. We are happy to read that our colleagues, products, and services have exceeded your expectations.Once again, thank you for choosing Admiral Hotel. We hope to have the pleasure of welcoming you back in the future for another wonderful stay.Warm regards,Yuliana Guest Relations Manager
10/10 Excellent
Cathleen
18 févr. 2024
Les points forts : Propreté
Cathleen
Réponse de Yuliana le 20 févr. 2024
Dear Cathleen,On behalf of the entire team at Admiral Hotel, I wanted to take a moment to express our sincerest gratitude for choosing to stay with us during your recent visit. We truly appreciate your decision to make us a part of your travel experience. We are happy to read that our colleagues, products, and services have exceeded your expectations.Once again, thank you for choosing Admiral Hotel. We hope to have the pleasure of welcoming you back in the future for another wonderful stay.Warm regards,Yuliana Guest Relations Manager
8/10 Bien
Xavier
Voyage en couple
18 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Xavier
Séjour de 3 nuits en février 2024
Réponse de Yuliana le 20 févr. 2024
Dear Xavier,Thank you for taking the time to leave us a review. We're pleased to hear that overall you had a positive experience with us, despite the ongoing modernizations' work. We understand that modernization can be disruptive, and we appreciate your understanding and patience during this time.We're glad to hear that you found our location convenient, being close to the King's Palace. As for the issue with the smell in the bathroom, we apologize for any inconvenience this may have caused. Rest assured, we will investigate the matter further to ensure that it is addressed promptly.Thank you for recommending us, and we hope to have the opportunity to welcome you back in the future for an even more enjoyable stay.Warm regards,YulianaGuest Relations Manager
6/10 Satisfaisant
Karin E.
10 févr. 2024
Les points forts : Propreté, personnel et service, équipements
Karin E.
Séjour de 1 nuit en février 2024
Réponse de Lidyana le 12 févr. 2024
Dear Karin E,Thank you for sharing your experience on your recent stay at the Admiral Hotel, your opinion is valued.We are grateful that you find our establishment prestigious and you are correct in stating that the building is old, the Admiral is from 1787 and used to be a storage for Eastern wares as well as drying grainery. Unfortunately Denmark ranks high on the list regarding most expensive places to live and visit, but despite that we truly hope that you will come back and experience the buzzling city in the summer.Take care.Warm regardsLidyanaGuest Relations
8/10 Bien
John
5 févr. 2024
John
Séjour de 2 nuits en décembre 2023
Réponse de Lidyana le 7 févr. 2024
Dear John,Thank you dearly for both takig your time provide us with your feedback and for leaving us with high remarks.We hope that you have enjoyed your stay and that the city of Copenhagen treated you well.Please do come back to visit us again, we will be waiting with arms wide open.May you have a lovely day.Warm regardsLidyanaGuest Relations
8/10 Bien
seth
Voyage d’affaires
4 févr. 2024
Les points forts : Équipements
seth
Séjour de 3 nuits en février 2024
Réponse de Yuliana le 5 févr. 2024
Dear Seth,Thank you for sharing your feedback with us. Your comfort and satisfaction are our top priorities, and we would like to extend our sincere apologies if the size of the rooms you booked did not meet your expectations. We understand that this may have inconvenienced you during your stay, and we regret any frustration or disappointment this may have caused.If you plan to stay with us again in the future, please don't hesitate to let us know your preferences, and we will do our best to accommodate you accordingly. We appreciate your feedback and hope to have the opportunity to welcome you back for a more enjoyable stay. Thank you for choosing our hotel.Kind Regards,YulianaGuest Relations Manager
6/10 Satisfaisant
Owain Ryan
Voyage d’affaires, Voyage en couple
2 févr. 2024
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
Owain Ryan
Séjour de 3 nuits en janvier 2024
Réponse de Yuliana le 5 févr. 2024
Dear Owain Ryan,Thank you for taking the time to provide your feedback. We sincerely apologize for the experience you had with one of our front desk staff members. It is certainly not reflective of the level of service we aim to provide to our guests.We take your comments seriously and will address this matter with our team to ensure that all our staff members uphold the highest standards of professionalism and courtesy at all times. Our goal is to create a welcoming and pleasant environment for all our guests, and we regret if we fell short of this during your interaction.We appreciate your recognition of the overall quality of our hotel, and we hope that this isolated incident does not overshadow your impression of your stay with us. Your satisfaction is important to us, and we would like to extend our sincerest apologies for any inconvenience caused.We value your input and hope to have the opportunity to welcome you back for a more positive experience in the future. Thank you for choosing our hotel.Kind Regards,YulianaGuest Relations Manager
8/10 Bien
Nicola
22 janv. 2024
Nicola
Séjour de 3 nuits en janvier 2024
Réponse de Yuliana le 25 janv. 2024
Dear Nicola,We truly appreciate your feedback, and we are happy to read that our colleagues, products, and services have exceeded your expectations.It was a pleasure to have you as our guest at Admiral Hotel and we are looking forward to having you again! :)Kind Regards,YulianaGuest Relations Manager
10/10 Excellent
chetan
Voyage d’affaires
19 janv. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
chetan
Séjour de 4 nuits en janvier 2024
Réponse de Yuliana le 25 janv. 2024
Dear Chetan,We truly appreciate your feedback, and we are happy to read that our colleagues, products, and services have exceeded your expectations.It was a pleasure to have you as our guest at Admiral Hotel and we are looking forward to having you again! :)Kind Regards,YulianaGuest Relations Manager
8/10 Bien
Susanne
Voyage en groupe
19 janv. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Susanne
Séjour de 2 nuits en janvier 2024
Réponse de Lidyana le 24 janv. 2024
Dear Susanne,We thank you for having chosen to stay with us and for having taken the time to share your experiences.We as a team would like to sincerely apologize for the unpleasant experience you have had during your stay with us, particularly with the one related to the noise in your room.Had we known, we would have been able to turn off both the minibar and the ventilation in the room, since we have available staff 24/7. There is no excuse for what I am sure has left a negative impression about the hotel. Once again, our sincere apology for the shortfalls, and we truly hope that you and your loved ones will have a lovely day.Warm regardsLidyanaGuest Relations
10/10 Excellent
Kevin
11 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Kevin
Séjour de 1 nuit en janvier 2024
Réponse de Yuliana le 25 janv. 2024
Dear Kevin,We truly appreciate your feedback, and we are happy to read that our colleagues, products, and services have exceeded your expectations.It was a pleasure to have you as our guest at Admiral Hotel and we are looking forward to having you again! :)Kind Regards,YulianaGuest Relations Manager
10/10 Excellent
Anitha
Voyage en famille
4 janv. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Anitha
Séjour de 1 nuit en décembre 2023