Vue depuis l’hébergement

Avis sur Copenhagen Admiral Hotel

4 out of 5
Copenhagen Admiral Hotel
Toldbodgade 24-28, Copenhagen

Avis

9,2

Merveilleux

Note des voyageurs de 10 (Excellent), d’après 1175 avis sur 1675." "
Note des voyageurs de 8 (Bien), d’après 377 avis sur 1675." "
Note des voyageurs de 6 (Satisfaisant), d’après 77 avis sur 1675." "
Note des voyageurs de 4 (Médiocre), d’après 24 avis sur 1675." "
Note des voyageurs de 2 (Horrible), d’après 22 avis sur 1675." "

9,4/10

Propreté

9,2/10

Personnel et service

8,8/10

Équipements

9,4/10

Infrastructures et conditions de l’hébergement

9,2/10

Écoresponsabilité

Avis

6/10 Satisfaisant

Sylvie

Voyage d’affaires
Les points forts : Propreté et confort de la chambre
Séjour de 4 nuits en novembre 2023
Réponse de Yuliana le 6 déc. 2023
Dear Sylvie,Thank you very much for taking the time to give us your feedback. It would help us a lot to get a reason why your stay did not meet your expectations so that we can improve where necessary.You are more than welcome to contact us through our email. Nevertheless, we hope that we will be able to welcome you again and make it up to you again.Kind Regards,YulianaGuest Relations Manager

10/10 Excellent

Marc

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Un bijou à Copenhague
séjour très agréable dans ce très bel hôtel.Le personnel est très professionnel, très aimable. La vue sr le port est splendide. Le centre ville accessible très rapidement. Architecture du bâtiment remarquable
Séjour de 4 nuits en septembre 2023
Réponse de Yuliana le 18 sept. 2023
Dear Marc,Thank you so much for your kind review! We're thrilled to hear that you had a very pleasant stay and enjoyed our beautiful hotel. Our staff takes great pride in providing professional and friendly service, so we're glad to know they made your experience memorable. The splendid view of the port is indeed one of our standout features, and we're glad you were able to appreciate it. It's also great to hear that our location provided easy access to the city center. Lastly, we appreciate your mention of our remarkable building architecture. We've put a lot of effort into creating a unique and visually appealing space for our guests. We hope to welcome you back soon for another wonderful stay!Kind Regards,YulianaGuest Relations Manager

8/10 Bien

Dominique

Séjour de 1 nuit en août 2023
Réponse de Yuliana le 5 sept. 2023
Dear Dominique,We truly appreciate your feedback, and we are happy to read that our colleagues, products, and services have exceeded your expectations.It was a pleasure to have you as our guest at Admiral Hotel and we are looking forward to having you again! :)Kind Regards,YulianaGuest Relations Manager

10/10 Excellent

PHILIPPE

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
excellent
Séjour de 5 nuits en août 2023

10/10 Excellent

Sylvie

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Super
Hôtel très calme , bien situé
Séjour de 4 nuits en juillet 2023
Réponse de Yuliana le 15 août 2023
Dear Sylvie,We truly appreciate your feedback, and we are happy to read that our colleagues, products, and services have exceeded your expectations.It was a pleasure to have you as our guest at Admiral Hotel and we are looking forward to having you again! :)Kind Regards,YulianaGuest Relations Manager

8/10 Bien

Jerome

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en juillet 2023
Réponse de Yuliana le 10 août 2023
Dear Jerome,We truly appreciate your feedback, and we are happy to read that our colleagues, products, and services have exceeded your expectations.It was a pleasure to have you as our guest at Admiral Hotel and we are looking forward to having you again! :)Kind Regards,YulianaGuest Relations Manager

8/10 Bien

Janet

Séjour de 1 nuit en juillet 2023
Réponse de Yuliana le 14 août 2023
Dear Janet,We truly appreciate your feedback, and we are happy to read that our colleagues, products, and services have exceeded your expectations.It was a pleasure to have you as our guest at Admiral Hotel and we are looking forward to having you again! :)Kind Regards,YulianaGuest Relations Manager

10/10 Excellent

Philippe

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Parfait!
Séjour de 3 nuits en juillet 2023
Réponse de Lidyana le 21 juil. 2023
Dear Philippe,"Merci Beaucoup" for your very kind words, we truly appreciate your feedback.We hope that you had an enjoyable stay with us and tons of memorable moments. May our paths cross again so that we can have the chance of welcoming you back!Have an absolute amazing summer.Warm regardsLidyanaGuest Relations

10/10 Excellent

Pizzinat

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
2 nuits à Copenhague
Super séjour. Hôtel très bien situé au calme. Chambre grande. Petit déjeuner très varié. Check In et check out directement sur une borne à l'entrée. Très pratique. Location de vélo au top. Je recommande vivement cet hôtel pour un séjour en famille.
Séjour de 2 nuits en avril 2023
Réponse de Yuliana le 17 avr. 2023
Dear Pizzinat,I would not want to miss the opportunity to thank you for having chosen to stay with us. I was delighted to read your positive comments.Your kind words on our products and services are highly appreciated and to hear that you found the service you received whilst staying with us to be excellent brings me great joy as we pride ourselves in our personalized service here at Admiral Hotel.It was a pleasure to have you as our guest at Admiral Hotel and we are looking forward to having you again! :)Kind Regards,YulianaGuest Relations Manager

8/10 Bien

catherine

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en février 2023
Réponse de Yuliana le 14 févr. 2023
Dear Catherine,It is a pleasure to know that Admiral Hotel has exceeded your expectations and we look forward to welcoming you back soon for another memorable stay with us.Kind regards,Yuliana Guest Relations Manager

10/10 Excellent

gaelle

Voyage en groupe
Les points forts : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
tres bel hôtel
magnifique hôtel bien rénové tout est faisable à pied tres bon petit déjeuner en supplément seul bémol chambre mal faite avec poubelle non vidée et toile non faite dans la salle de bain
Séjour de 3 nuits en janvier 2023
Réponse de Yuliana le 24 janv. 2023
Dear Gaelle,Let me thank you for having chosen to stay with us and for having taken the time to share your experiences. I am happy to read that the location of the hotel and our services were to your entire satisfaction, and I am glad that you could start your day right with our buffet breakfast. At the same time, we would also like to apologize for the inconvenience that you have faced during your stay with us. Please note, your feedback has been passed on to the concerned departments to avoid such repetitions in the future.Kind regards,YulianaGuest Relations Manager

8/10 Bien

Jean Marc

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Bon hôtel mais à éviter fin novembre en raison des Christmas Parties (fêtes de fin d'année pour les entreprises) qui se tiennent le week-end dans le restaurant
Séjour de 3 nuits en novembre 2022
Réponse de Yuliana le 21 déc. 2022
Dear Jean Marc,Let me thank you for having chosen to stay with us and for having taken the time to share your experiences. Your kind words on our products and services are highly appreciated and to hear that you found the service you received whilst staying with us to be excellent brings me great joy as we pride ourselves in our personalized service here at Admiral Hotel.At the same time, we would also like to apologize for the inconvenience that you have faced during your stay with us. Despite that, we hope we get the chance to welcome you back again to Admiral Hotel.Kind regardsYulianaGuest Relations Manager

10/10 Excellent

Elisabeth

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Très bien, très bien situé.

10/10 Excellent

Francesco

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en septembre 2022

8/10 Bien

Bourgeois

Séjour de 3 nuits en juillet 2022

10/10 Excellent

Catherine

Séjour de 1 nuit en juin 2022

8/10 Bien

nadine

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Les points faibles : Personnel et service
Très bon séjour oui mais ….ménage non effectué 2 jours de suite. Avons demandé le changement de chambre au 2ème jour Ce qui a été réalisé de suite. Pour le reste très bon hôtel!
Séjour de 3 nuits en juin 2022

8/10 Bien

Felix

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Tres bon séjour..
Séjour de 1 nuit en avril 2022

8/10 Bien

Eric

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en février 2022

8/10 Bien

louis

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Séjour de 2 nuits en septembre 2021

10/10 Excellent

Thierry

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Bâtiment historique superbement réhabilité avec juste ce qu'il faut de modernité. L'ossature en pin massif est réellement imposante et parfaitement mise en valeur. Seul bémol, la chambre donnant sur une rue très passante est étonnamment bruyante du fait d'une isolation insuffisante.
Séjour de 1 nuit en septembre 2021

10/10 Excellent

Fabrizio

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en août 2021

6/10 Satisfaisant

Amy

Voyage en couple
Les points forts : Propreté
Check in - unwelcoming reception staff. Room - incredible room, gorgeous fittings, finished to the highest of standards. Amenities - no tea or coffee in the room. Only able to buy from cafe in reception between certain limited hours. Poor bar area, feels like you are sitting in reception having a drink. Overall needs work, but the room was lovely. In a very quiet area, about 10 / 15 min walk from the main area.
Séjour de 3 nuits en mars 2024

8/10 Bien

Marie

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en mars 2024

10/10 Excellent

Snorri, Mosfellsbaer

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 5 nuits en mars 2024

8/10 Bien

Louise

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Séjour de 3 nuits en mars 2024

10/10 Excellent

Alan

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en mars 2024

10/10 Excellent

Luke

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Really great room for the family
Séjour de 3 nuits en mars 2024

10/10 Excellent

Alison

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Couldnt fault anything right in the heart of Copenhagen
Séjour de 2 nuits en mars 2024

10/10 Excellent

Jessica

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
What a wonderful stay! We booked last minute, as our flight was canceled due to the weather. Even without our luggage, it was such a pleasant stay. The staff were very friendly and helpful, the rooms were beautiful, and the breakfast was amazing!
Séjour de 2 nuits en octobre 2023

10/10 Excellent

Derin, Somerville

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en mars 2024
Réponse de Yuliana le 14 mars 2024
Dear Derin,On behalf of the entire team at Admiral Hotel, I wanted to take a moment to express our sincerest gratitude for choosing to stay with us during your recent visit. We truly appreciate your decision to make us a part of your travel experience. We are happy to read that our colleagues, products, and services have exceeded your expectations.Once again, thank you for choosing Admiral Hotel. We hope to have the pleasure of welcoming you back in the future for another wonderful stay.Warm regards,Yuliana Guest Relations Manager

10/10 Excellent

Induja, Brampton

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The location was so beautiful, right by the canal. Lots of tourist attractions nearby in walking distance. Room was clean and spacious. Great amenities.
Séjour de 1 nuit en mars 2024

10/10 Excellent

Alison

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
great
Séjour de 1 nuit en mars 2024

10/10 Excellent

Freya

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Staff are so friendly and helpful. The hotel was lovely and clean with great amenities. Within walking to all attractions. Over all had a wonderful stay and will definitely be back again!
Séjour de 3 nuits en mars 2024
Réponse de Yuliana le 7 mars 2024
Dear Freya,Thank you for your glowing review! We're thrilled to hear that you found our staff to be friendly and helpful, and that you enjoyed the cleanliness and great amenities of our hotel. It's fantastic to know that our location was convenient for you, allowing you to walk to all attractions easily. We're delighted that you had a wonderful stay overall and that you plan to return in the future.We look forward to welcoming you back again and ensuring you have another memorable stay with us. If there's anything specific you'd like for your next visit, please don't hesitate to let us know. Thank you for choosing our hotel, and we can't wait to have you back!Warm regards,YulianaGuest Relations Manager

10/10 Excellent

Hiromichi

Voyage d’affaires
Les points forts : Infrastructures et conditions de l’hébergement
GOOD HOTEL!
Séjour de 1 nuit en février 2024
Réponse de Yuliana le 7 mars 2024
Dear Hiromichi,On behalf of the entire team at Admiral Hotel, I wanted to take a moment to express our sincerest gratitude for choosing to stay with us during your recent visit. We truly appreciate your decision to make us a part of your travel experience. We are happy to read that our colleagues, products, and services have exceeded your expectations.Once again, thank you for choosing Admiral Hotel. We hope to have the pleasure of welcoming you back in the future for another wonderful stay.Warm regards,Yuliana Guest Relations Manager

10/10 Excellent

Lars

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en mars 2024
Réponse de Yuliana le 7 mars 2024
Kære Lars,Tusind tak for din feedback, vi sætter virkelig pris på at du har givet dig tid til at anmelde os.Vi er glade for at du havde et godt ophold, og vi glæder os til at få fornøjelsen af at byde jer velkommen igen. De bedste hilsner,YulianaGuest Relations Manager

10/10 Excellent

Sören

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en février 2024

10/10 Excellent

Michael

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Beautiful Room well appointed. Lovely experience staff were excellent.
Séjour de 1 nuit en février 2024
Réponse de Yuliana le 23 févr. 2024
Dear Michael,Thank you for taking the time to share your feedback with us. We are thrilled to hear that you had a lovely experience during your stay and that you found our room to be beautiful and well-appointed.We take great pride in providing exceptional service, and I'm delighted to hear that our staff exceeded your expectations. Your kind words will be shared with our team.We truly appreciate your positive feedback, and we hope to have the pleasure of welcoming you back for another wonderful experience in the near future. Thank you once again for choosing to stay with us.Warm regards,YulianaGuest Relations Manager

8/10 Bien

Arielle

Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Séjour de 4 nuits en février 2024
Réponse de Yuliana le 22 févr. 2024
Dear Arielle,On behalf of the entire team at Admiral Hotel, I wanted to take a moment to express our sincerest gratitude for choosing to stay with us during your recent visit. We truly appreciate your decision to make us a part of your travel experience. We are happy to read that our colleagues, products, and services have exceeded your expectations.Once again, thank you for choosing Admiral Hotel. We hope to have the pleasure of welcoming you back in the future for another wonderful stay.Warm regards,Yuliana Guest Relations Manager

10/10 Excellent

Cathleen

Les points forts : Propreté
Réponse de Yuliana le 20 févr. 2024
Dear Cathleen,On behalf of the entire team at Admiral Hotel, I wanted to take a moment to express our sincerest gratitude for choosing to stay with us during your recent visit. We truly appreciate your decision to make us a part of your travel experience. We are happy to read that our colleagues, products, and services have exceeded your expectations.Once again, thank you for choosing Admiral Hotel. We hope to have the pleasure of welcoming you back in the future for another wonderful stay.Warm regards,Yuliana Guest Relations Manager

8/10 Bien

Xavier

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Estaba en obras pero todo bien muy cerca del palacio de el rey. El baño si que es cierto que a veces había a un olor como a tuberías. Recomendado!!
Séjour de 3 nuits en février 2024
Réponse de Yuliana le 20 févr. 2024
Dear Xavier,Thank you for taking the time to leave us a review. We're pleased to hear that overall you had a positive experience with us, despite the ongoing modernizations' work. We understand that modernization can be disruptive, and we appreciate your understanding and patience during this time.We're glad to hear that you found our location convenient, being close to the King's Palace. As for the issue with the smell in the bathroom, we apologize for any inconvenience this may have caused. Rest assured, we will investigate the matter further to ensure that it is addressed promptly.Thank you for recommending us, and we hope to have the opportunity to welcome you back in the future for an even more enjoyable stay.Warm regards,YulianaGuest Relations Manager

6/10 Satisfaisant

Karin E.

Les points forts : Propreté, personnel et service, équipements
Renommiertes Hotel nahe Nyhavn. War alles in Ordnung, jedoch überteuert. Teilweisen etwas in die Jahre gekommen.
Séjour de 1 nuit en février 2024
Réponse de Lidyana le 12 févr. 2024
Dear Karin E,Thank you for sharing your experience on your recent stay at the Admiral Hotel, your opinion is valued.We are grateful that you find our establishment prestigious and you are correct in stating that the building is old, the Admiral is from 1787 and used to be a storage for Eastern wares as well as drying grainery. Unfortunately Denmark ranks high on the list regarding most expensive places to live and visit, but despite that we truly hope that you will come back and experience the buzzling city in the summer.Take care.Warm regardsLidyanaGuest Relations

8/10 Bien

John

Séjour de 2 nuits en décembre 2023
Réponse de Lidyana le 7 févr. 2024
Dear John,Thank you dearly for both takig your time provide us with your feedback and for leaving us with high remarks.We hope that you have enjoyed your stay and that the city of Copenhagen treated you well.Please do come back to visit us again, we will be waiting with arms wide open.May you have a lovely day.Warm regardsLidyanaGuest Relations

8/10 Bien

seth

Voyage d’affaires
Les points forts : Équipements
Only real complaint is that my room was so small that I hit my shin many times.
Séjour de 3 nuits en février 2024
Réponse de Yuliana le 5 févr. 2024
Dear Seth,Thank you for sharing your feedback with us. Your comfort and satisfaction are our top priorities, and we would like to extend our sincere apologies if the size of the rooms you booked did not meet your expectations. We understand that this may have inconvenienced you during your stay, and we regret any frustration or disappointment this may have caused.If you plan to stay with us again in the future, please don't hesitate to let us know your preferences, and we will do our best to accommodate you accordingly. We appreciate your feedback and hope to have the opportunity to welcome you back for a more enjoyable stay. Thank you for choosing our hotel.Kind Regards,YulianaGuest Relations Manager

6/10 Satisfaisant

Owain Ryan

Voyage d’affaires, Voyage en couple
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
One of the front desk staff members was extremely rude. However overall it is a nice hotel
Séjour de 3 nuits en janvier 2024
Réponse de Yuliana le 5 févr. 2024
Dear Owain Ryan,Thank you for taking the time to provide your feedback. We sincerely apologize for the experience you had with one of our front desk staff members. It is certainly not reflective of the level of service we aim to provide to our guests.We take your comments seriously and will address this matter with our team to ensure that all our staff members uphold the highest standards of professionalism and courtesy at all times. Our goal is to create a welcoming and pleasant environment for all our guests, and we regret if we fell short of this during your interaction.We appreciate your recognition of the overall quality of our hotel, and we hope that this isolated incident does not overshadow your impression of your stay with us. Your satisfaction is important to us, and we would like to extend our sincerest apologies for any inconvenience caused.We value your input and hope to have the opportunity to welcome you back for a more positive experience in the future. Thank you for choosing our hotel.Kind Regards,YulianaGuest Relations Manager

8/10 Bien

Nicola

Séjour de 3 nuits en janvier 2024
Réponse de Yuliana le 25 janv. 2024
Dear Nicola,We truly appreciate your feedback, and we are happy to read that our colleagues, products, and services have exceeded your expectations.It was a pleasure to have you as our guest at Admiral Hotel and we are looking forward to having you again! :)Kind Regards,YulianaGuest Relations Manager

10/10 Excellent

chetan

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very good stay
Séjour de 4 nuits en janvier 2024
Réponse de Yuliana le 25 janv. 2024
Dear Chetan,We truly appreciate your feedback, and we are happy to read that our colleagues, products, and services have exceeded your expectations.It was a pleasure to have you as our guest at Admiral Hotel and we are looking forward to having you again! :)Kind Regards,YulianaGuest Relations Manager

8/10 Bien

Susanne

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Leider ließen die Klimaanlage und die Minibar nicht ausschalten, so dass immer ein Geräuschpegel vorhanden war, auch nachts. Bitte unbedingt ändern!
Séjour de 2 nuits en janvier 2024
Réponse de Lidyana le 24 janv. 2024
Dear Susanne,We thank you for having chosen to stay with us and for having taken the time to share your experiences.We as a team would like to sincerely apologize for the unpleasant experience you have had during your stay with us, particularly with the one related to the noise in your room.Had we known, we would have been able to turn off both the minibar and the ventilation in the room, since we have available staff 24/7. There is no excuse for what I am sure has left a negative impression about the hotel. Once again, our sincere apology for the shortfalls, and we truly hope that you and your loved ones will have a lovely day.Warm regardsLidyanaGuest Relations

10/10 Excellent

Kevin

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en janvier 2024
Réponse de Yuliana le 25 janv. 2024
Dear Kevin,We truly appreciate your feedback, and we are happy to read that our colleagues, products, and services have exceeded your expectations.It was a pleasure to have you as our guest at Admiral Hotel and we are looking forward to having you again! :)Kind Regards,YulianaGuest Relations Manager

10/10 Excellent

Anitha

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Amazing architectural restoration of the building! Our room had a phenomenal waterview and amazing loft space for a third person. They had mentioned a full breakfast, but this was an exceptional breakfast spread, my family and I thoroughly enjoyed it! I would recommend this to anyone that wants a stunning design and amazing location. I can't wait for my next visit to CPH and stay at the Admiral!
Séjour de 1 nuit en décembre 2023