Avis
8,8
Excellent
9,2/10
Propreté
9,0/10
Personnel et service
8,8/10
Équipements
9,0/10
Infrastructures et conditions de l’hébergement
9,0/10
Écoresponsabilité
Avis
Voyage en famille
8 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 4 nuits en décembre 2023
10/10 Excellent
Voyageur vérifié
Voyage d’affaires
20 sept. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
Séjour de 5 nuits en mai 2023
10/10 Excellent
pascal
Voyage en famille
11 sept. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
pascal
Séjour de 8 nuits en septembre 2023
10/10 Excellent
Cathy
23 août 2023
Cathy
Séjour de 5 nuits en août 2023
10/10 Excellent
tam
19 août 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
tam
Séjour de 4 nuits en août 2023
2/10 Horrible
Christian
12 avr. 2023
Les points forts : Propreté
Les points faibles : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Christian
Séjour de 2 nuits en avril 2023
Réponse de Senior Rooms Operations Manager le 14 avr. 2023
Dear Christian, We pride ourselves on delivering a memorable hotel experience in all aspects; therefore, we truly regret not meeting these expectations during your recent stay. Please accept our apologies for the noise concerns you experienced and the inconvenience this caused. We are grateful for your patience, and we want you to know our front desk is always available to help make your stay as comfortable as possible. We have also taken note of your feedback concerning parking and housekeeping. We will share your concerns appropriately to improve our guest experience. We appreciate your patience and hope you will give us another opportunity to provide you with the hospitality you deserve.Cory Ryan,Senior Rooms Operations Manager
10/10 Excellent
JEREMY
Voyage en famille
2 févr. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
GREAT PLACE
JEREMY
Séjour de 4 nuits en janvier 2023
Réponse de Senior Rooms Operations Manager le 2 févr. 2023
Dear Jeremy, Thank you for choosing the Anaheim Marriott and for the excellent rating. We are pleased you enjoyed our excellent restaurant and the courteous service provided by our associates. It was a pleasure having you as our guest, and we look forward to hosting you again soon.Cory RyanSenior Rooms Operations Manager
10/10 Excellent
Jean Pierre
Voyage d’affaires
8 juin 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Jean Pierre
Séjour de 1 nuit en juin 2022
Réponse de Anaheim Marriott le 3 août 2022
Thank you for staying with us and we hope to have you as our guest again your next visit to Anaheim!
10/10 Excellent
THOMAS
Voyage en couple
7 juin 2022
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
THOMAS
Séjour de 5 nuits en juin 2022
Réponse de Senior Rooms Operations Manager le 10 juin 2022
Dear Thomas, thank you for choosing Anaheim Marriott and for the excellent review. We are thrilled to know we exceeded your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon.
Cory Ryan
Senior Rooms Operations Manager
10/10 Excellent
Voyageur vérifié
Voyage en famille
6 janv. 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
Séjour de 4 nuits en décembre 2021
Réponse de Senior Rooms Operations Manager le 7 janv. 2022
Dear Guest, thank you for your comments about the outstanding service and hospitality you received from the Anaheim Marriott and for recommending us to future guests. We look forward to serving you again whenever your travels bring you back to Anaheim.
Cory Ryan
Senior Rooms Operations Manager
6/10 Satisfaisant
Florent
4 oct. 2021
Les points forts : Propreté et personnel et service
Florent
Séjour de 4 nuits en septembre 2021
Réponse de Senior Rooms Operations Manager le 5 oct. 2021
Dear Florent, thank you for taking the time to leave your feedback. We are glad to know how much you enjoyed our warm hospitality and our restaurant, nFuse Restaurant, Bar & Lounge! However, we hope you will accept our apologies regarding the noise disturbances and bedding. We are constantly striving to improve our guest experience. We will address this appropriately, and we thank you for your patience. We appreciate your business and hope you consider staying with us again for a much-improved experience.
Cory Ryan
Senior Rooms Operations Manager
10/10 Excellent
Sashareen
Voyage en groupe
24 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Sashareen
Séjour de 3 nuits en avril 2024
8/10 Bien
Neftali
24 avr. 2024
Les points forts : Propreté et personnel et service
Neftali
Séjour de 3 nuits en avril 2024
10/10 Excellent
John
23 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
John
Séjour de 3 nuits en avril 2024
10/10 Excellent
Ann
Voyage en groupe
22 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Ann
Séjour de 1 nuit en avril 2024
Réponse de Senior Rooms Operations Manager le 24 avr. 2024
Dear Ann, Thank you for choosing Anaheim Marriott and sharing your experience. We are thrilled to know we exceeded your expectations and you had a great stay. It is always a joy to see our guests are excited about returning; we look forward to it!Cory RyanSenior Rooms Operations Manager
10/10 Excellent
Leah
Voyage en famille avec de jeunes enfants, Voyage en famille
22 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Leah
Séjour de 1 nuit en avril 2024
8/10 Bien
Dianna
22 avr. 2024
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Dianna
Séjour de 5 nuits en avril 2024
6/10 Satisfaisant
Gagandeep, Surrey
Voyage en famille avec de jeunes enfants
22 avr. 2024
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Gagandeep
Séjour de 3 nuits en avril 2024
Réponse de Senior Rooms Operations Manager le 24 avr. 2024
Dear Gagandeep, Thank you for sharing about your experience at our hotel. We appreciate your acknowledgment of the kind and courteous service provided by our team members. However, we deeply regret the concerns you had regarding the size of your bathroom. Please know our front desk is always available and happy to help make your stay more comfortable. We utilize feedback like yours to improve our guest experience, and we appreciate you taking the time to leave your review. Thank you again, and we hope to have you stay with us again.Cory RyanSenior Rooms Operations Manager
8/10 Bien
Pui sum
22 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Pui sum
Séjour de 5 nuits en avril 2024
Réponse de Senior Rooms Operations Manager le 24 avr. 2024
Dear Pui sum, Thank you for sharing the nice rating about your experience at Anaheim Marriott. We are happy to see your stay was pleasant, and we hope to have the pleasure of hosting you again soon.Cory RyanSenior Rooms Operations Manager
10/10 Excellent
TOBI
22 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
TOBI
Séjour de 1 nuit en avril 2024
10/10 Excellent
Natalia
21 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Natalia
Séjour de 1 nuit en avril 2024
Réponse de Senior Rooms Operations Manager le 23 avr. 2024
Dear Natalia, Thank you for choosing Anaheim Marriott. We are dedicated to providing a comfortable and pleasing atmosphere for all of our guests; therefore, we love that you had a pleasant stay. It was our pleasure hosting you, and we look forward to another opportunity to welcome you back soon.Cory RyanSenior Rooms Operations Manager
10/10 Excellent
Briana
21 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Briana
Séjour de 2 nuits en avril 2024
Réponse de Senior Rooms Operations Manager le 22 avr. 2024
Dear Briana, Thank you for your wonderful comments about the outstanding service and hospitality you received from the Anaheim Marriott. Our main priority is your comfort and convenience, and we appreciate you taking the time to let others know we went over and above to meet your expectations! We look forward to serving you again whenever your travels bring you back to Anaheim.Cory RyanSenior Rooms Operations Manager
6/10 Satisfaisant
Harpreet
Voyage en groupe, Voyage d’affaires
21 avr. 2024
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Harpreet
Séjour de 4 nuits en avril 2024
Réponse de Senior Rooms Operations Manager le 22 avr. 2024
Dear Harpreet, Thank you for choosing to stay with us. We are deeply sorry that our staff was not as responsive as they should have been in working to address your specific concerns. It is always our goal to follow up and resolve everything to your total satisfaction; therefore, we are disappointed this was not your experience. We hope you will give us the opportunity to make it up to you on a future visit.Cory RyanSenior Rooms Operations Manager
10/10 Excellent
Thomas
Voyage en famille avec de jeunes enfants
20 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Thomas
Séjour de 2 nuits en avril 2024
10/10 Excellent
Dana
Voyage en famille
19 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Dana
Séjour de 3 nuits en avril 2024
10/10 Excellent
Richard
18 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Richard
Séjour de 2 nuits en avril 2024
Réponse de Senior Rooms Operations Manager le 20 avr. 2024
Dear Richard, Thank you for the perfect rating! We are overjoyed to learn that from start to finish, your stay was nothing short of exceptional. It was a pleasure having you at Anaheim Marriott, and we look forward to welcoming you back soon.Cory RyanSenior Rooms Operations Manager
10/10 Excellent
Austin
Voyage en famille
18 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Austin
Séjour de 2 nuits en avril 2024
Réponse de Senior Rooms Operations Manager le 19 avr. 2024
Dear Austin, Thank you for the fantastic review of your stay at Anaheim Marriott in the heart of Downtown Disney! We are thrilled that our location a couple of blocks from Disney was perfect for your vacation. After a fun-filled day at the park, we are so happy you were able to relax in your clean, comfortable [room/suite]. It was our pleasure hosting you, and we hope you will choose us whenever you are in the area.Cory RyanSenior Rooms Operations Manager
10/10 Excellent
jessica, Glendale
Voyage d’affaires
17 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
jessica
Séjour de 1 nuit en avril 2024
2/10 Horrible
Rodrigo
17 avr. 2024
Les points faibles : Propreté et personnel et service
Rodrigo
Séjour de 3 nuits en avril 2024
Réponse de Senior Rooms Operations Manager le 19 avr. 2024
Dear Rodrigo, Thank you for choosing our hotel for your stay. We are very disappointed to see your rating and sincerely apologize for not meeting your expectations. We value your business and truly hope you will give us another chance to prove that we are committed to providing an excellent experience to every guest.Cory RyanSenior Rooms Operations Manager
10/10 Excellent
Nancy
17 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nancy
Séjour de 2 nuits en avril 2024
Réponse de Senior Rooms Operations Manager le 17 avr. 2024
Dear Nancy, Thank you for choosing Anaheim Marriott and sharing your experience. We are glad you liked our beautiful hotel and that you appreciated our parking service. We were also delighted to learn that the service provided by our Housekeeping associates surpassed your expectations. We will enjoy sharing your compliments to recognize them for a job well done. Thank you again for including us in your travel plans. It would be a pleasure to welcome you back anytime you visit our area. Cory RyanSenior Rooms Operations Manager
10/10 Excellent
Jolynn
Voyage en famille
12 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Jolynn
Séjour de 3 nuits en avril 2024
Réponse de Senior Rooms Operations Manager le 13 avr. 2024
Dear Jolynn, Thank you for your wonderful comments about the outstanding service and hospitality you received from the Anaheim Marriott. Our main priority is your comfort and convenience, and we appreciate you taking the time to let others know we went over and above to meet your expectations! We will certainly share your praises with the departments mentioned. We look forward to serving you again whenever your travels bring you back to Anaheim.Cory RyanSenior Rooms Operations Manager
10/10 Excellent
Gisele
Voyage en famille avec de jeunes enfants, Voyage en famille
11 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Gisele
Séjour de 7 nuits en mars 2024
8/10 Bien
Gabriel
Voyage en famille, Voyage en couple
11 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Gabriel
Séjour de 3 nuits en avril 2024
Réponse de Senior Rooms Operation Manager le 11 avr. 2024
Dear Gabriel, Thank you for choosing Anaheim Marriott and sharing your experience. We are sorry about the issues you experienced during your stay. However, we are pleased that our staff resolved this to your satisfaction. Our team is dedicated to providing genuine and attentive hospitality, and we appreciate you acknowledging their efforts. It is always a joy to see our guests are excited about returning; we look forward to it!Cory RyanSenior Rooms Operations Manager
10/10 Excellent
Jamie
Voyage en famille
10 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Jamie
Séjour de 8 nuits en mars 2024
8/10 Bien
Sherry
Voyage en famille avec de jeunes enfants
10 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Sherry
Séjour de 2 nuits en avril 2024
Réponse de Senior Rooms Operation Manager le 10 avr. 2024
Dear Sherry, Thank you for choosing Anaheim Marriott and sharing your experience. We are pleased that you enjoyed your stay overall; however, we regret the lack of in-room amenities you endured. We have shared your comments with the appropriate individuals as we strive to improve our guest experience. Thank you again for including us in your travel plans. It would be a pleasure to welcome you back anytime you visit our area. Cory RyanSenior Rooms Operations Manager
10/10 Excellent
Valerie
8 avr. 2024
Valerie
Séjour de 2 nuits en avril 2024
6/10 Satisfaisant
Chris
8 avr. 2024
Chris
Séjour de 4 nuits en avril 2024
Réponse de Senior Rooms Operations Manager le 9 avr. 2024
Dear Chris, Thank you for being our guest. We are pleased that you enjoyed your stay overall; however, we regret that we missed meeting some of your expectations. We hope you will stay with us on another occasion so we can provide you with a much more satisfying experience.Cory RyanSenior Rooms Operations Manager
8/10 Bien
HITOMI
Voyage en famille avec de jeunes enfants
6 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
HITOMI
Séjour de 2 nuits en mars 2024
8/10 Bien
John
Voyage en famille avec de jeunes enfants
6 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
John
Séjour de 5 nuits en mars 2024
Réponse de Senior Rooms Operations Manager le 6 avr. 2024
Dear John, Thank you for choosing Anaheim Marriott and sharing your experience. We are thrilled to know we exceeded your expectations and that you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon.Cory RyanSenior Rooms Operations Manager
8/10 Bien
Sandra
Voyage en famille avec de jeunes enfants
4 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Sandra
Séjour de 6 nuits en mars 2024
8/10 Bien
Fung Ha
Voyage en famille avec de jeunes enfants
4 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Fung Ha
Séjour de 2 nuits en avril 2024
Réponse de Senior Rooms Operation Manager le 8 avr. 2024
Dear Fung Ha, Thank you for the fantastic review of your stay at Anaheim Marriott in the heart of Downtown Disney! We are thrilled that our location, a couple of blocks from Disney, was perfect for your vacation. After a fun-filled day at the park, we are so happy you were able to relax in your clean, comfortable room. It was our pleasure hosting you, and we hope you will choose us whenever you are in the area.Cory RyanSenior Rooms Operations Manager
10/10 Excellent
jordan
Voyage d’affaires, Voyage en couple
2 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
jordan
Séjour de 2 nuits en mars 2024
Réponse de Senior Rooms Operations Manager le 2 avr. 2024
Dear Jordan, Thank you for choosing Anaheim Marriott and sharing your experience. We are thrilled to know we exceeded your expectations and that you had a great stay. Thank you again for your recommendation to our future guests, and we look forward to hosting you again soon.Cory RyanSenior Rooms Operations Manager
10/10 Excellent
Marnie
Voyage en famille
31 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Marnie
Séjour de 2 nuits en mars 2024
Réponse de Senior Rooms Operations Manager le 1 avr. 2024
Dear Marnie, Thank you for choosing Anaheim Marriott during WonderCon and sharing your experience. We are glad you liked our well-maintained accommodations and enjoyed spending your time at the balcony. We were also delighted to learn that the service provided by our associates surpassed your expectations. We will enjoy sharing your compliments with the mentioned departments for a job well done. It was our pleasure hosting you, and we love knowing that we will be your hotel of choice every time you are in the area.Cory RyanSenior Rooms Operations Manager
6/10 Satisfaisant
Maika Angela
Voyage en couple
30 mars 2024
Les points forts : Propreté, personnel et service, équipements
Maika Angela
Séjour de 3 nuits en mars 2024
Réponse de Senior Rooms Operations Manager le 31 mars 2024
Dear M. Angela, Thank you for taking the time to share your review. We are glad to know you liked our ideal location, well-maintained property, and refreshing accommodations. We also appreciate you mentioning our courteous associates. However, we apologize for the service and maintenance issues you encountered during your visit. Our main aim is to provide exceptional hospitality and attention to detail; therefore, we regret this was not your experience. Your comments are valuable as they will help us improve going forward. We are also sorry for the noise disturbance you underwent due to nearby guests. In the future, please know that our front desk will be available to make your stay as comfortable as possible. Furthermore, we regret not meeting all your expectations and your disappointment with the wifi charges. We are grateful for your patience, and we hope you will give us another chance to make a better impression. Cory Ryan,Senior Rooms Operations Manager
6/10 Satisfaisant
Amarjit
Voyage en famille, Voyage d’affaires
27 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Amarjit
Séjour de 3 nuits en mars 2024
Réponse de Senior Rooms Operations Manager le 28 mars 2024
Dear Amarjit, Thank you for taking the time to evaluate our hotel. We are pleased if you enjoyed your stay overall; however, we deeply regret the noise concerns during your stay and its impact on your overall comfort. Your feedback allows us to improve our guest experience, and we genuinely appreciate you sharing it with us. We hope you will consider us for your next visit to the city so we may have the opportunity to better your stay.Cory RyanSenior Rooms Operations Manager
10/10 Excellent
David
26 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
David
Séjour de 2 nuits en mars 2024
10/10 Excellent
Steven, Chula Vista
26 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Steven
Séjour de 2 nuits en mars 2024
10/10 Excellent
Aaron
Voyage en couple
25 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Aaron
Séjour de 1 nuit en mars 2024
Réponse de Senior Rooms Operations Manager le 26 mars 2024
Dear Aaron, Thank you for your wonderful comments about the outstanding service and hospitality you received from the Anaheim Marriott. Our main priority is your comfort and convenience, and we appreciate you taking the time to let others know we went over and above to meet your expectations. We are also happy you liked our outstanding atmosphere and amazing views. We look forward to serving you again whenever your travels bring you back to Anaheim.Cory RyanSenior Rooms Operations Manager
4/10 Médiocre
Steve
Voyage en famille avec de jeunes enfants
13 mars 2024
Steve
Séjour de 3 nuits en mars 2024
Réponse de Senior Rooms Operations Manager le 14 mars 2024
Dear Steve, Thank you for sharing about your experience at our hotel. Please accept our apologies for the noise concerns you encountered due to the location of your room and that you did not get enough rest. We are grateful for your patience, and we want you to know our front desk is always available and happy to help make your stay more comfortable. We utilize feedback like yours to improve our guest experience; therefore, we appreciate you taking the time to leave your review. Thank you for staying with us, and we look forward to hosting you all again soon and providing a much better experience.Cory RyanSenior Rooms Operations Manager
10/10 Excellent
Jose
13 mars 2024
Jose
Séjour de 2 nuits en mars 2024