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Avis sur Delta Hotels by Marriott Columbia Northeast

3 out of 5
Delta Hotels by Marriott Columbia Northeast
8105 Two Notch Road, Columbia, SC

Avis

8,0

Très bien

Note des voyageurs de 10 (Excellent), d’après 424 avis sur 1002." "
Note des voyageurs de 8 (Bien), d’après 300 avis sur 1002." "
Note des voyageurs de 6 (Satisfaisant), d’après 127 avis sur 1002." "
Note des voyageurs de 4 (Médiocre), d’après 84 avis sur 1002." "
Note des voyageurs de 2 (Horrible), d’après 67 avis sur 1002." "

8,4/10

Propreté

8,4/10

Personnel et service

7,4/10

Équipements

8,2/10

Infrastructures et conditions de l’hébergement

8,4/10

Écoresponsabilité

Avis

10/10 Excellent

serge

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
bel hotel, bien situé près de l'autoroute. un bon déjeuner sur place.

10/10 Excellent

Carmen

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Expedia es la mejor app
Séjour de 7 nuits en mars 2024

8/10 Bien

Jonathan

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Room was nice and clean, had a small fridge and the bathroom was also clean and comfortable. There is a restaurant on site but I did not have a chance to eat there. There is a large gas station next door for any quick food or drink. Lots of eating options close to this property which is on Two Notch near I77. Parking was lighted and had plenty of spaces.
Séjour de 1 nuit en mars 2024
Réponse de General Manager le 18 mars 2024
Dear Jonathan,We appreciate the time our guests take to leave us a review, and it is wonderful to see that you enjoyed so many aspects of your recent visit. Your compliments on our attention to cleanliness will be shared with our team. We work hard to meet expectations like yours. Should you travel back to Columbia in the future, we trust that you will choose Delta Hotels Columbia Northeast for your accommodations again!Warm Regards,Guest Services

6/10 Satisfaisant

Mike

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Hotel is a good stay especially for the price and convenience of having plenty of food options, dunkin, starbucks and plenty of stores in the area. Only issue we had with our stay was with housekeeping. If we were still in the room getting ready when they tried to clean they didn’t come back later in the day so 2 of the days so we had to call for towels
Réponse de General Manager le 18 mars 2024
Dear Mike,We appreciate your feedback about your stay with us. Please accept our sincere apology for housekeeping service that didn't meet your expectations; we'll discuss your comments with them. However, we're glad you enjoyed our great rates and proximity to local attractions. Thank you for your thoughtful compliments and we hope for a chance to make your next visit even better.Warm Regards,Guest Services

8/10 Bien

Deena

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The rooms don’t have microwave.
Séjour de 3 nuits en janvier 2024
Réponse de General Manager le 12 mars 2024
Dear Deena,Thank you for sharing your thoughts. We understand the convenience a microwave can offer during your stay, and we're always looking for ways to enhance our guest experience. Your feedback is invaluable as we consider future amenities. We look forward to welcoming you back to Delta Hotels Columbia Northeast and improving your next stay with us.Warm Regards,Guest Services

4/10 Médiocre

William

Voyage en famille avec de jeunes enfants
Les points faibles : Propreté
The bathroom floor was slightly wet upon arrival but didn’t realize till the next morning that the toilet was leaking. And appears not to be a new leak. Laminate floor was really squishy. Only stayed 1 night so hurried and got out of there
Séjour de 1 nuit en février 2024
Réponse de General Manager le 22 févr. 2024
Dear William,We appreciate your feedback, and we apologize for any issues with the bathroom. This clearly needs to be looked at, and we'll speak with our maintenance team about your comments. Should you be in the area again, we hope you'll consider coming back to see us.Warm Regards,Guest Services

10/10 Excellent

Shaylar

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Séjour de 2 nuits en février 2024

8/10 Bien

Caron

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The property makes the effort to keep it clean
Séjour de 1 nuit en février 2024
Réponse de General Manager le 11 févr. 2024
Dear Caron,Thank you so much for taking the time to share your thoughts with us. We take great pride in the high standards of cleanliness we adhere to, so we are pleased that this commitment was reflected in your experience. Should your travels bring you back to the area in the future, we hope you'll consider staying with us again!Warm Regards,Guest Services

10/10 Excellent

Paul

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Everything is good
Séjour de 3 nuits en février 2024
Réponse de General Manager le 11 févr. 2024
Dear Paul,Thank you for choosing Delta Hotels Columbia Northeast. It's a delight that you enjoyed your overall experience with us, and we look forward to welcoming you back for another 5/5 experience.Warm Regards,Guest Services

6/10 Satisfaisant

Jonathan

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 8 nuits en janvier 2024
Réponse de Kimberly C. le 2 févr. 2024
Thank you for staying at the Delta By Marriott.

2/10 Horrible

Melissa

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en janvier 2024
Réponse de Kimberly C. le 2 févr. 2024
Thank you for staying at the Delta By Marriott.

6/10 Satisfaisant

Shanelle

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
My stay was too short to give a great review but the front desk staff was helpful.
Séjour de 1 nuit en janvier 2024
Réponse de General Manager le 1 févr. 2024
Dear Shanelle,Thank you so much for the feedback. While we're happy to know that our friendly team members impressed you, it's unfortunate not to receive a higher rating. In order to better address specific issues, we encourage you to reach out to us with additional information about how we could have improved your visit. We hope to hear from you soon. Warm Regards,Guest Services

8/10 Bien

Deena

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This hotel has everything except a microwave in the room.
Séjour de 1 nuit en janvier 2024
Réponse de General Manager le 22 janv. 2024
Dear Deena,Thank you for choosing to stay at Delta Hotels Columbia Northeast. We are glad you enjoyed your visit and found our hotel well-equipped. Your suggestion regarding the microwave is appreciated, and we will consider it as we continue improving our amenities. Thank you for sharing your input with us, and we hope to welcome you back again soon!Warm Regards,Guest Services

4/10 Médiocre

Adam

Voyage en famille, Voyage en couple
From the exterior this place looks awesome but I realized it’s just a facade. We were put in our first room (yes first) and were told it had ‘unknown’ maintenance issues. Although it was sparse and the shower pressure was low it seemed ok, until 2 am when a crowd of drunks came through. My wife stuck her head out the door and asked them to be quiet. She was told to shut the f*ck up. I could no longer sleep so at 3 I went out to grab a drink from the gas station next door. There was a drunk passed out and sleeping in the hall. Obviously more supervision is needed by the staff. The next night we were placed in an ADA room. It was a bit more inviting and we slept well that night. I would not recommend staying here if you have a family because unruly guests are not controlled and the noise is horrible. It needs a lot of work to live up to what I consider Marriot standards.
Séjour de 2 nuits en janvier 2024
Réponse de Kimberly C. le 18 janv. 2024
We are sorry for the inconvenience, this is not the standards that we provide at our hotel, and not the kind of review we like to get. I apologize your stay was not up to par if there is anything we can do to make your stay better the next time please let us know. And thank you for staying at the Delta By Marriott.

10/10 Excellent

Clarence

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en décembre 2023
Réponse de Kimberly C. le 18 janv. 2024
Thank you for staying at the Delta By Marriott.

8/10 Bien

Walker

Les points forts : Propreté et personnel et service
Difficult to get to.
Séjour de 1 nuit en décembre 2023
Réponse de General Manager le 29 déc. 2023
Dear Walker,Thank you so much for your high rating. We're sorry to hear about the difficulty you had reaching our property, though we're pleased that this seems to have been a minor setback when it comes to your trip. It would be our pleasure to welcome you again for an even better stay at Delta Hotels Columbia Northeast; until next time!Warm Regards,Guest Services

10/10 Excellent

Romona

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en décembre 2023
Réponse de Kimberly C. le 29 déc. 2023
Thank you for staying at the Delta By Marriott.

4/10 Médiocre

Tiara

Voyage en famille avec de jeunes enfants, Voyage en famille
Les points forts : Équipements
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Worse experience ever with hotels . We had very bad stains in our sheets that were only visible when a flashlight was used. Room was extremely cold . Called down for maintenance & we were just sent to another room after day 2 of maintenance not arriving . I was told I would be refunded for my entire stay upon checkout i was only refunded for 3 nights . all of the water filters at the water areas were red indicating that the water was dirty . When we reported it to the staff the employee said he didn’t know how to change them. I will not be returning .
Réponse de Tara le 5 févr. 2024
I am so sorry about your stay issues with us at our hotel this is not the impression we want to leave with you. If there is anything we can do to improve any future stays please let us know. Thank you.

10/10 Excellent

Connie

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Crying kid next door, so loud
Séjour de 2 nuits en décembre 2023
Réponse de General Manager le 16 déc. 2023
Dear Connie,Thank you for choosing Delta Hotels Columbia Northeast, we're happy to earn a five-star rating from you regarding your recent visit. That being said, we're sorry to hear about your neighbors and are always willing to address any situation brought to our attention during your visit. It would be our pleasure to welcome you again in the future, so don't be a stranger!

10/10 Excellent

Robin

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en décembre 2023
Réponse de Kimberly C. le 6 déc. 2023
Thank You for staying at the Delta by Marriott.

10/10 Excellent

John

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Clean environment. Appeared well kept. Thank you
Séjour de 1 nuit en novembre 2023
Réponse de General Manager le 5 déc. 2023
Dear John,Thank you so much for choosing to stay with us at Delta Hotels Columbia Northeast. Our goal is to provide every guest with pristine accommodations, so we're thrilled that was the case for you. It was an absolute pleasure to host you, and we hope to welcome you back soon.Warm Regards,Guest Services

10/10 Excellent

Danny

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en novembre 2023
Réponse de Kimberly C. le 28 nov. 2023
Thank you for staying at the Delta by Marriott.

10/10 Excellent

Charles

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en novembre 2023
Réponse de Kimberly C. le 28 nov. 2023
Thank you for staying at the Delta by Marriott.

10/10 Excellent

Courtney

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Really good overall!
The place was cozy and very comfortable. I had a few issues with the toilet and refrigerator, but the service was top tier. I received a warm welcome from Dan in Guest services. Thanks Dan for the service.
Séjour de 1 nuit en novembre 2023
Réponse de General Manager le 17 nov. 2023
Dear Courtney,We're so happy to know that you enjoyed our comfortable accommodations and friendly service during your visit! We'll be sure to pass your compliments along to Dan, and we hope to see you again in the future. Warm Regards,Guest Services

4/10 Médiocre

Pamela

Les points forts : Personnel et service
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
I didn’t like the lighting in the room. It wasn’t comforting. Maybe the white eco friendly is not the best choice. I also saw a bug, staff suggested it was fruit fly. After that I was done.
Séjour de 1 nuit en novembre 2023
Réponse de General Manager le 18 nov. 2023
Dear Pamela,Thank you for sharing your feedback. We're concerned to hear about your discomfort. Please know that we take these matters seriously and will look into ensuring higher standards of service and accommodation. We hope to have the opportunity to provide you with a more comfortable and satisfying experience in the future.Warm Regards,Guest Services

10/10 Excellent

Jeffery

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en novembre 2023
Réponse de Kimberly C. le 28 nov. 2023
Thank you for staying at the Delta by Marriott.

10/10 Excellent

Charles

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en novembre 2023
Réponse de Kimberly C. le 28 nov. 2023
Thank you for staying at the Delta by Marriott.

10/10 Excellent

Reyhana, York

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This was a very lovely property. Unfortunately, I wasn't there long enough to explore. The staff was very accommodating.
Séjour de 1 nuit en novembre 2023
Réponse de General Manager le 10 nov. 2023
Dear Reyhana,Thank you for your compliments on our beautiful property and friendly staff. We're glad you enjoyed your visit, and we look forward to hosting you again at Delta Hotels Columbia Northeast!Warm Regards,Guest Services

10/10 Excellent

michaela

Séjour de 1 nuit en novembre 2023
Réponse de Kimberly C. le 28 nov. 2023
Thank You for staying at the Delta by Marriott.

8/10 Bien

Robert

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en septembre 2023
Réponse de Kimberly C. le 3 nov. 2023
Thank you for Staying at the Delta by Marriott.

10/10 Excellent

Darius

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excellent
Hotel was nice and clean! Beds and pillows were comfortable and clean! Definitely would stay again when in the area
Séjour de 2 nuits en octobre 2023
Réponse de General Manager le 29 oct. 2023
Dear Darius,Thank you for taking the time to review Delta Hotels Columbia Northeast. We are delighted to hear that you enjoyed our comfortable beds and pillows. We look forward to your next visit and providing you with another exceptional five-star experience. Warm Regards,Guest Services

10/10 Excellent

Ashmatu S

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
It is a good hotel and the place is cle
Séjour de 2 nuits en octobre 2023
Réponse de General Manager le 29 oct. 2023
Dear Ashmatu,Thanks so much for your review of Delta Hotels Columbia Northeast. We're glad to hear you enjoyed your stay! Please come back and see us soon.Warm Regards,Guest Services

10/10 Excellent

Robert

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Kimmie at front desk was awesome and Asian lady at the bar was fabulous as well. Both very attentive and professional
Séjour de 1 nuit en octobre 2023
Réponse de General Manager le 29 oct. 2023
Dear Robert,Our amazing staff works hard to ensure all our guests feel welcome and will be glad you appreciated their kind assistance. Thank you for the lovely review! Please come see us again soon at Delta Hotels Columbia Northeast.Warm Regards,Guest Services

4/10 Médiocre

Terrance

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en octobre 2023
Réponse de Kimberly C. le 25 oct. 2023
Thank you for staying at the Delta By Marriott.

8/10 Bien

Arjia

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Les points faibles : Équipements
I did not like the poor lighting in the room as well as the stained bed linen.
Séjour de 2 nuits en octobre 2023
Réponse de Kimberly.C le 23 oct. 2023
Thank you for staying at the Delta By Marriott, We are sorry for the inconvenience, as our property is still under revocation. Hopefully to to see you in the future.

8/10 Bien

Mae

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en octobre 2023
Réponse de Kimberly C. le 24 oct. 2023
Thank you for staying at the Delta By Marriott.

10/10 Excellent

Jeffrey

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Would stay again
Hallway tiles where a little rough but the room was amazing!!! We did get a handicap room. Lots of room!!! Bed was excellent, best sleep I have had in ages. Walk in shower is great. Tile in the shower does get a little slippery but the handicap bars are available!! I would stay here again!!!
Séjour de 1 nuit en octobre 2023
Réponse de Kimberly C. le 23 oct. 2023
Thank you for staying at the Delta By Marriott.

10/10 Excellent

Nettie

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en octobre 2023
Réponse de Kimberly C. le 23 oct. 2023
Thank you For staying at the Delta by Marriott.

10/10 Excellent

Shakera

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en octobre 2023
Réponse de Kimberly C. le 23 oct. 2023
Thank you for Staying at the Delta By Marriott.

4/10 Médiocre

Oneal

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
Had issue with checkin and money being charged to my card that shouldn't have
Séjour de 2 nuits en octobre 2023
Réponse de General Manager le 22 oct. 2023
Thank you for taking the time to review your experience. We regret to learn of your disappointment with your experience, and we understand your frustration. We'll be sure to discuss your report with our team to ensure an instance such as this does not occur in the future. If your billing concerns have not been addressed, please feel free to reach out to us so that we may further assist you. It was a pleasure having you here, and we wish you safe travels.Warm Regards,Guest Services

10/10 Excellent

Alex

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Excellent hotel, great service at reception, very clean, new and comfortable. 5 stars for everything!!! Perfect!!!
Séjour de 2 nuits en octobre 2023
Réponse de General Manager le 22 oct. 2023
Dear Alex,It was a pleasure to welcome you as our guest, and we’re elated that you thoroughly enjoyed your stay with us! Thank you so much for your glowing praise for our hospitable team, comfortable accommodations, and impeccable facility. Take care, and know we'd be thrilled to welcome you back anytime your plans bring you this way.Warm Regards,Guest Services

10/10 Excellent

Jose

Les points forts : Infrastructures et conditions de l’hébergement
Séjour de 1 nuit en octobre 2023
Réponse de Kimberly C. le 23 oct. 2023
Thank you for staying at the Delta By Marriott.

10/10 Excellent

Olumuyiwa

Séjour de 1 nuit en octobre 2023
Réponse de Kimberly C. le 28 nov. 2023
Thank you for staying at the Delta by Marriott.

8/10 Bien

Richard, North Chesterfield

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en octobre 2023
Réponse de Kimberly C. le 18 oct. 2023
Thank you for staying at the Delta By Marriott.

8/10 Bien

Kamelya

Voyage en famille
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Séjour de 2 nuits en octobre 2023
Réponse de Kimberly C. le 18 oct. 2023
Thank you for staying at the Delta By Marriott.

8/10 Bien

Rocky

Voyage en famille, Voyage en groupe, Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en octobre 2023
Réponse de Kimberly C. le 18 oct. 2023
Thank you for staying at the Delta By Marriott.

10/10 Excellent

daniel

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Army Graduate
It was a great stay for army graduate
Séjour de 4 nuits en octobre 2023
Réponse de Kimberly.C le 10 oct. 2023
Thank You for Staying at The Delta By Marriott.

2/10 Horrible

Francis

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en octobre 2023
Réponse de Kimberly C le 10 oct. 2023
Thank you for staying at the Delta By Marriott.

2/10 Horrible

Stephanie

Séjour de 1 nuit en octobre 2023
Réponse de Kimberly C. le 3 nov. 2023
Thank You for staying at The Delta By Marriott.

10/10 Excellent

keturah

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en octobre 2023
Réponse de Kimberly C le 10 oct. 2023
Thank you for staying at the Delta By Marriott.