Les notes se basent sur un nombre total de 395 avis vérifiés

4,3 sur 5
Recommandé par 90 % des clients
4,5 Propreté de la chambre
4,4 Services et personnel
4,4 Confort de la chambre
4,4 Conditions de l'hôtel
Avis Expedia vérifiés
4 sur 5
par un voyageur vérifié

Ce voyageur n'a laissé qu'une note Publié le 27 août 2014 sur Hotels
5 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié

Publié le 17 juil. 2017
Great location. We were staying there for a concert at Merriweather Post Pavillion. It is only a 10 min drive from there. It was very clean and had great hospitality.
Commentaire laissé par : Direction de l'hôtel
19 juil. 2017 par general manager, Direction de l'hôtel
Thank you for taking the time to complete a survey regarding your recent stay at our hotel. We very much appreciate and value your feedback which we will share with our team. Your survey response will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we look forward to seeing you again in your next visit to the Columbia Area.
5 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié de Folsom, CA

Quiet and Comfortable

Publié le 15 juil. 2017
Great hotel! My room was huge and had all the amenities I needed. Absolutely no complaints!
Commentaire laissé par : Direction de l'hôtel
19 juil. 2017 par general manager, Direction de l'hôtel
Thank you for taking the time to complete a survey regarding your recent stay at our hotel. We very much appreciate and value your feedback which we will share with our team. Your survey response will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we look forward to seeing you again in your next visit to the Columbia Area.
5 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié

Perfect proximity to highway

Publié le 8 juil. 2017
Staff friendly & very helpful. They were knowledgeable of gray hospitality. Room was keep very clean.
Commentaire laissé par : Direction de l'hôtel
19 juil. 2017 par General Manager, Direction de l'hôtel
Thank you for taking the time to complete a survey regarding your recent stay at our hotel. We very much appreciate and value your feedback which we will share with our team. Your survey response will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we look forward to seeing you again in your next visit to the Columbia Area.
5 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié

Peaceful,clean and safe

Publié le 7 juil. 2017
Overall great experience. Staff were friendly and helpful. Room was very clean and had nice touches of elegance. Great food. Enjoyed seeing 2 does and 3 fawns playing by the pond out back
Commentaire laissé par : Direction de l'hôtel
9 juil. 2017 par General Manager, Direction de l'hôtel
Thank you for taking the time to complete a survey regarding your recent stay at our hotel. We very much appreciate and value your feedback which we will share with our team. Your survey response will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we look forward to seeing you again in your next visit to the Columbia Area
3 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié de dc

Publié le 5 juil. 2017
A call by staff at 1:15 am awakening me and asking if i heard noises was idiotic and v unappreciated
Commentaire laissé par : Direction de l'hôtel
7 juil. 2017 par General Manager, Direction de l'hôtel
Thank you for taking the time to share your experience about your recent stay at our hotel. At Hilton Garden Inn, we promise to do whatever it takes to ensure you are satisfied and we are very sorry you were unhappy with our guest rooms. We will take your comments under consideration as we continually work to improve our guest experience. We hope you will consider staying with us in the future.
2 sur 5
par un voyageur vérifié

Experience

Publié le 5 juil. 2017
Staff were nice. Cleanses were terrible. Could hear water noise from upstairs bathroom. Bathroom had no fan. Sofa bed were terrible and uncomfortable. Not worth the money
Commentaire laissé par : Direction de l'hôtel
7 juil. 2017 par General Manager, Direction de l'hôtel
Thank you for taking the time to share your experience about your recent stay at our hotel. At Hilton Garden Inn, we promise to do whatever it takes to ensure you are satisfied and we are very sorry you were unhappy with our guest rooms. We will take your comments under consideration as we continually work to improve our guest experience. We hope you will consider staying with us in the future.
5 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié

Publié le 28 juin 2017
Great room. Polite and helpful staff. Will return to this hotel!!
Commentaire laissé par : Direction de l'hôtel
1 juil. 2017 par general manager, Direction de l'hôtel
On behalf of our staff at the Hilton Garden Inn Columbia, we hope your visit to Maryland was memorable and met your expectations. We would like you to know how much we appreciated your recognition of our fine hotel and we would like to thank you for sparing your time in completing our Feedback Form. The hotel is actively working to improve service levels and your feedback has proved to be invaluable. The Voice of our Customers is critical to ensuring our guests receive a rewarding experience when staying at our property. We continue to be committed to provide you and all our guests with the highest standard of service in the industry. We look forward to your continued patronage and wish you the best in your business and personal endeavors.
5 sur 5
par un voyageur vérifié

Publié le 26 avr. 2017 sur Hotels
Commentaire laissé par : Direction de l'hôtel
1 mai 2017 par Dbonilla, Direction de l'hôtel
Thank you for taking the time to complete a survey regarding your recent stay at our hotel. We very much appreciate and value your feedback which we will share with our team. Your survey response will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we look forward to seeing you again in your next visit to the Columbia Area.
5 sur 5
par un voyageur vérifié

Fantastic Stay!

Publié le 22 avr. 2017 sur Hotels
The location was great, and the food at the cafe was amazing.
Commentaire laissé par : Direction de l'hôtel
24 avr. 2017 par Dbonilla, Direction de l'hôtel
Thank you for your review of your recent experience at our hotel. We do our best to make sure all of our guests have a rewarding stay. We very much appreciate and value your feedback which we will share with our team. Your survey will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we look forward to seeing you again in your next visit to the Columbia Area.