Thank you for choosing our Hilton Garden Inn and for taking the time to share your positive experience with us. We're thrilled to hear that your stay with us stood out as the best among the hotels you visited in Colorado Springs.It's rewarding to know that our staff, convenient parking, and comfortable, clean rooms exceeded your expectations. We appreciate your kind words and are honored to be your new go-to hotel in the Springs.If there's anything more we can do to enhance your future stays, please don't hesitate to let us know. We look forward to welcoming you back and providing you with another exceptional experience.

Thank you for taking the time to provide us with your feedback, although we noticed you rated your stay as 2 out of 10 without specific comments. We value all guest feedback, as it helps us identify areas for improvement and enhance the guest experience. If you would be willing to share more details about your stay or if there were any particular issues or concerns you encountered, we would greatly appreciate it. Your insights are important to us and will assist us in addressing any issues and providing a better experience in the future. Please don't hesitate to reach out if you have any additional comments or if there's anything specific, you'd like to discuss. We're here to ensure your satisfaction and comfort during your stay. Thank you for choosing our hotel, and we hope to have the opportunity to serve you better in the future.

Dear David,Thank you for taking a moment to share your experience. I am happy to hear you found everything to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.Sincerely,

Dear Glen,Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback, and we are very sorry we did not exceed your expectations. Your comments will help us as we continually work to improve our guest experience. Please contact me by reaching out to the hotel directly if there is anything else we can do for you at this time. We hope you will consider staying with us again in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

Thank you for taking a moment to share your experience. I am happy to hear you found everything to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

Thank you for taking a moment to share your experience. I am happy to hear you found everything to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

Thank you for taking a moment to share your experience about your recent stay in our hotel. I am pleased to see that you enjoyed your stay with us at the Hilton Garden Inn Colorado Springs Downtown. We look forward to welcoming you back to our hotel in the future.

Thank you for taking a moment to share your experience about your recent stay in our hotel. I am pleased to see that you enjoyed your stay with us at the Hilton Garden Inn Colorado Springs Downtown. We look forward to welcoming you back to our hotel in the future.

Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are very sorry we did not exceed your expectations. Your comments will help us as we continually work to improve our guest experience. Please contact our Guest Services team directly if there is anything else we can do for you at this time. Our goal is to make your stay better and brighter, so if something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

Thank you for taking a moment to share your experience! I am happy to hear you found both the hotel's amenities and location to your liking and will be sure to pass along your compliments to the rest of our staff. It was wonderful to have you as a guest at our location, and we greatly appreciate the feedback you have given us regarding your stay. Our goal is to make your stay better and brighter, so if something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.We look forward to welcoming you back to our hotel for any future stays you may have in Colorado.

Dear Laura,Thank you for taking a moment to share your experience with us! We are so glad to hear you found everything to your satisfaction during your time here, and greatly appreciate your review of our property. We hope you will consider staying with us again for any future stays you may have in Colorado.

Dear Heather.Thank you for taking a moment to share your experience with us. We are very sorry to hear about the noise you encountered during your stay and appreciate your kindness and understanding regarding the situation. It is wonderful to hear that you were otherwise happy with both our amenities and the service of our staff. We hope that you will consider staying at our hotel again for any future stays you may have in the area.

Thank you for taking the time to provide us with your feedback, although we noticed you rated your stay as 2 out of 5 without specific comments. We value all guest feedback, as it helps us identify areas for improvement and enhance the guest experience.If you would be willing to share more details about your stay or if there were any particular issues or concerns you encountered, we would greatly appreciate it. Your insights are important to us and will assist us in addressing any issues and providing a better experience in the future.Please don't hesitate to reach out if you have any additional comments or if there's anything specific you'd like to discuss. We're here to ensure your satisfaction and comfort during your stay.Thank you for choosing our hotel, and we hope to have the opportunity to serve you better in the future.

Thank you for taking a moment to share your experience about your recent stay in our hotel. I am pleased to see that you enjoyed your stay with us at the Hilton Garden Inn Colorado Springs Downtown. We look forward to welcoming you back to our hotel in the future.

Thank you for your understanding and feedback regarding the noise issue you experienced during your stay. We apologize for any disruption caused by the proximity of your room to the elevator.We're glad to hear that our staff did their best to assist you, and we appreciate your patience and understanding. It's wonderful that you found your room otherwise comfortable.We're grateful for your recognition of Keelie at the bar, and we'll make sure she receives your commendation.We look forward to welcoming you back in the future, and please don't hesitate to pack earplugs for a more peaceful night's sleep.If you have any additional comments or suggestions, please feel free to share. Your feedback helps us enhance our services.

Thank you for taking a moment to share your experience about your recent stay in our hotel. I am pleased to see that you enjoyed your stay with us at the Hilton Garden Inn Colorado Springs Downtown. We look forward to welcoming you back to our hotel in the future.

Thank you for taking a moment to share your experience. I am happy to hear you found everything to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

Thank you for taking a moment to share your experience. I am happy to hear you found everything to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

Thank you for taking a moment to share your experience. I am happy to hear you found everything to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

We greatly appreciate your detailed feedback regarding your recent stay with us. It's wonderful to hear that our convenient location and mountain view exceeded your expectations. We're glad that the noise level and traffic didn't significantly impact your overall experience.We're pleased you enjoyed the included breakfast and the in-room amenities, which contributed positively to your stay. We apologize for any inconvenience with the parking situation and are grateful for your understanding. Your comments about the bathroom sliding door will be taken into account as we consider future improvements.Thank you for choosing our hotel, and we look forward to the opportunity to welcome you back for another comfortable and enjoyable stay.

Thank you for taking a moment to share your experience about your recent stay in our hotel. I am pleased to see that you enjoyed your stay with us at the Hilton Garden Inn Colorado Springs Downtown. We look forward to welcoming you back to our hotel in the future.

Thank you for taking a moment to share your experience. I am happy to hear you found everything to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

Thank you for taking a moment to share your experience. I am happy to hear you found everything to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

Dear AnnetteThank you for reaching out to us and sharing your concerns about your recent stay at our hotel. We apologize for any confusion or inconsistencies in the service you experienced, and we appreciate the opportunity to address your feedback.Firstly, we apologize for any misunderstanding regarding the treatment you and your daughter received upon check-in. While we strive to provide consistent service to all our guests, we acknowledge that there may have been discrepancies in the offers extended to you both. We deeply regret any inconvenience or disappointment this may have caused.Regarding the room on the 9th floor, we apologize for not being able to accommodate your request. At the time of your inquiry, all the rooms on the 9th floor were already booked. We understand your frustration and apologize for any inconvenience caused by the unavailability of your preferred floor.We also want to clarify that your daughter did incur a parking fee of 15 per night, just like any other guest who utilizes our parking facilities. We apologize if this was not clearly communicated to you during your conversation with our staff. Our aim is to provide accurate and transparent information to all our guests, and we apologize for any confusion caused in this regard.In terms of the Hilton Honors program, we encourage you to sign up and take advantage of its benefits. While eligibility for enrollment typically begins after your current stay, we apologize if this was not communicated effectively. We appreciate your understanding and will ensure that our staff provides consistent information to our guests about program enrollment.We sincerely apologize for the inconveniences and frustrations you encountered during your stay. We value your feedback, as it helps us identify areas for improvement. Although we understand your decision to book elsewhere for your future stays, we hope to have the opportunity to regain your trust and provide you with a more satisfactory experience in the future.If there's anything else we can assist you with or if you have further questions, please don't hesitate to contact our guest services team. We appreciate your patronage and thank you for bringing these matters to our attention.Warm regards,Ramon SantiagoFront Desk SupervisorHilton Garden Inn Colorado Springs Downtown

Thank you for taking a moment to share your experience. I am happy to hear you found that almost everything was to your liking. I apologize about the noise, but most of it is out of our control as you said. Being downtown does have it's cons, but I do hope you enjoyed your stay otherwise. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

Thank you for taking a moment to share your experience. I am happy to hear you found almost everything to your liking. Our rooms don't have individual fans in the bathroom. Instead, we have one large fan on the room to circulate air. This was done as a way to reduce our electric footprint as a green solution. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

Thank you for taking a moment to share your experience. I am happy to hear you found our location to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

Thank you for taking a moment to share your experience. I am happy to hear you found almost everything to your liking, but next time how could we make your stay a 10? We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

Thank you for taking the time to share your experience about your recent stay at our hotel. We know how important a good night’s sleep is and I sincerely apologize for the noise issue encountered during your stay. Also, we do apologize about our garage, we do lease our garage and therefore it isn't connected to the hotel, this is also the reason for the fee for parking. about I will address your feedback with our team. If there is anything else I can do for you at this time, please contact me at the phone number or email below. We hope you will consider staying with us again in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

Thank you for taking a moment to share your experience. I am happy to hear you found everything to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

Thank you for taking a moment to share your experience. I am happy to hear you found everything to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

Thank you for taking a moment to share your experience. I am happy to hear you found everything to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

Thank you for taking a moment to share your experience about your recent stay in our hotel. I am pleased to see that you enjoyed your stay with us at the Hilton Garden Inn Colorado Springs Downtown. We look forward to welcoming you back to our hotel in the future.

Thank you for taking a moment to share your experience. I am happy to hear you found everything to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

Thank you for taking a moment to share your experience. I am happy to hear you found everything to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

Thank you for taking a moment to share your experience. I am happy to hear you found everything to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

Thank you for taking a moment to share your experience. I am happy to hear you found everything to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are very sorry you were unhappy with your guest room. I will address your feedback directly with our team. If there is anything else I can do for you, please contact me at the phone number or email below. We hope you will consider staying with us again in the future.

Thank you for taking a moment to share your experience. I am happy to hear you found everything to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

Thank you for taking a moment to share your experience. I am happy to hear you found everything to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

Thank you for taking a moment to share your experience. I am happy to hear you found everything to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

Thank you for taking a moment to share your experience. I am happy to hear you found everything to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

Thank you for taking a moment to share your experience about your recent stay in our hotel. I am pleased to see that you enjoyed your stay with us at the Hilton Garden Inn Colorado Springs Downtown. We look forward to welcoming you back to our hotel in the future.

Thank you for the feedback about your recent stay. We are very sorry your experience did not offer you the quality of service you deserve. We strive to give exceptional service every day, for every guest; I am very sorry to hear that we did not meet your expectations.