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Avis sur Club Quarters Hotel, Trafalgar Square

4 out of 5
Club Quarters Hotel, Trafalgar Square
8 Northumberland Ave, (adjacent to Trafalgar Square), London, England

Avis

8,8

Excellent

Note des voyageurs de 10 (Excellent), d’après 692 avis sur 1217." "
Note des voyageurs de 8 (Bien), d’après 343 avis sur 1217." "
Note des voyageurs de 6 (Satisfaisant), d’après 110 avis sur 1217." "
Note des voyageurs de 4 (Médiocre), d’après 45 avis sur 1217." "
Note des voyageurs de 2 (Horrible), d’après 27 avis sur 1217." "

9,0/10

Propreté

9,0/10

Personnel et service

8,6/10

Équipements

8,6/10

Infrastructures et conditions de l’hébergement

8,6/10

Écoresponsabilité

Avis

10/10 Excellent

Antoine

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en janvier 2024
Réponse de Guest relations le 16 janv. 2024
Thank you for choosing Club Quarters, and for taking the time to review us - both are greatly appreciated, and we are delighted you enjoyed your stay!

8/10 Bien

Jean-François

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Situation parfaite pour cet hôtel, proche de tous les lieux à voir
Séjour de 4 nuits en décembre 2023
Réponse de Club Quarters Trafalgar Square le 17 déc. 2023
Hello Jean-Francois,Thank you for your wonderful feedback and high scores! It is lovely to hear that you enjoyed our central location! We look forward to welcoming you back to the CQ in the near future.

10/10 Excellent

Murielle

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It's an old fashioned building, very beautiful. The staff was very kind and attentive. The next Time we will Travel to London we will come back to Club Quarters Hotel for sure.
Séjour de 3 nuits en décembre 2023
Réponse de Club Quarters Trafalgar Square le 17 déc. 2023
Hello Murielle,Thank you for your wonderful feedback! It is lovely to hear that you enjoyed your stay and that our team members were very kind and attentive! We look forward to welcoming you back to the CQ in the near future.

10/10 Excellent

James Marcel

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Hôtel idéalement placé, proche des toutes les activités à pieds. Chambres propres et grandes, et personnel au top. Je recommande!
Séjour de 2 nuits en octobre 2023
Réponse de Club Quarters Trafalgar Square le 28 oct. 2023
Thank you for your glowing review James Marcel! It is great to know that you enjoyed your stay with us. Looking forward to welcoming you back in the near future!

8/10 Bien

Alain

Séjour de 1 nuit en septembre 2023
Réponse de Club Quarters Trafalgar Square le 8 oct. 2023
Thank you for choosing Club Quarters, and for taking the time to rate us - both are greatly appreciated!

10/10 Excellent

Robert

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 5 nuits en septembre 2022

10/10 Excellent

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en septembre 2022
Réponse de Club Quarters Trafalgar Square le 25 sept. 2022
Hello, Thank you for your lovely score and thank you for staying with us!

2/10 Horrible

Alexis

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Super
Séjour de 4 nuits en mai 2022
Réponse de CQ TEAM le 12 juin 2022
Hello Alexis, Thank you for your feedback. We noticed the low score and we would love to know your concerns. Please feel free to contact us directly. Thank you for choosing Club Quarters!

6/10 Satisfaisant

Florent, Le Cannet

Voyage en couple
Les points forts : Propreté et personnel et service
Emplacement idéal, chambre standard avec mauvaise isolation phonique et absence de baignoire. La déco est un peu obsolète
Séjour de 3 nuits en octobre 2021
Réponse de CQ Guest Relations le 28 oct. 2021
Thank you for choosing CQ!

10/10 Excellent

Valérie

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Personnels prévenants
Nous avons juste passé 2 journées sur Londres mais qui furent intenses. La gentillesse du personnel de a contribué à ce parfait séjour.
Séjour de 1 nuit en mai 2021
Réponse de Matthew le 2 juin 2021
Thank you for your lovely review!

10/10 Excellent

David

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
My wife and I stayed in a Club Room for 4 nights. It was our first time traveling to London from the United States, and we are so thankful we booked a room here. We love walking around while exploring new cities and this hotel gave us the ability to do that. We felt safe to see the city on foot; walking to Buckingham Palace, Big Ben, Westminster Abbey, and more. Staff was excellent. Complimentary coffee (with a to-go option) in the Club Lounge every day.
Séjour de 4 nuits en avril 2024

10/10 Excellent

Kathryn

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great location. Room was fine, clean and well maintained. Staff were friendly
Séjour de 2 nuits en avril 2024
Réponse de Guest relations le 19 avr. 2024
Thank you for choosing Club Quarters, and for taking the time to review us - both are greatly appreciated, and we are delighted you enjoyed your stay!

8/10 Bien

Sharon

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It would be nice to have breakfast (Continental) included with the room rate and upgrade to larger breakfast as needed. The Continental breakfast had no protein other than dairy based while we were there and one of us has dairy intolerance.
Séjour de 3 nuits en avril 2024
Réponse de Guest relations le 19 avr. 2024
Thank you for choosing The Grand, and for taking the time to review us - both are greatly appreciated and we look forward to welcoming you back again one day!

8/10 Bien

Felipe

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Excellent location . London centrum
Séjour de 3 nuits en avril 2024
Réponse de Guest relations le 19 avr. 2024
Thank you for choosing The Grand, and for taking the time to review us - both are greatly appreciated and we look forward to welcoming you back again one day!

10/10 Excellent

Joan Elizabeth

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great location- very walkable. Hotel staff were amazing- very friendly and always happy to help. Room was very nice- spacious and clean, with a small mini fridge and microwave. Would definitely stay next visit to London.
Séjour de 6 nuits en avril 2024
Réponse de Guest relations le 19 avr. 2024
Thank you for choosing Club Quarters, and for taking the time to review us - both are greatly appreciated, and we are delighted you enjoyed your stay!

4/10 Médiocre

Madelin Mabel, Pflugerville

Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The hotel was basic and not very cozy . Doesn't offer 24 hours rooms service. Not a mini bar fridge. The staff at the frond desk not the best friendly peoples. Again the guests need to get up and get everything in their own. I rather stay again at Piccadilly West end. Best hotel in central london. Additional if you need your room clean you need to call by 10am otherwise they wont give you the services. You will be close to trafalgar Square 3 minutes walking. Piccadilly circus 10 minutes. London eyes 11 minutes. Unfortunately the hotel just offers you the bed and thats it. Big hotel but poorly services. Guest needs 24 hours room services. Thank you. I stayed 8 nights.
Séjour de 8 nuits en avril 2024
Réponse de Guest relations le 19 avr. 2024
Thank you for choosing us Madelin, however we apologise that we did not fully meet your expectations, we will pass your comments on to the management team with a view to making improvements moving forward. We hope you will give us another opportunity to meet all of your expectations with a return visit in the future.

10/10 Excellent

Stacy

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Fantastic location, great stay!
Séjour de 5 nuits en avril 2024
Réponse de Club Quarters at Trafalgar Square le 10 avr. 2024
Thank you for taking the time to review us Stacy. We are delighted to hear that you enjoyed our fantastic location and that you had a great stay. We look forward to welcoming you back to Club Quarters at Trafalgar Square on your next trip to London

10/10 Excellent

Andrew

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great hotel in a central location. Easy access to several tube stations. The coffee room was great as well. Hotel was also very sound proof surprisingly where I felt we never heard any noise from the busy area outside. Staff were great and helpful as well. I would stay here again!
Séjour de 1 nuit en avril 2024
Réponse de Club Quarters Trafalgar Square le 10 avr. 2024
Thank you for taking the time to review us Andrew. We are delighted to hear that you enjoyed our central location and thank you for mentioning our great team members. We look forward to welcoming you back to Club Quarters at Trafalgar Square on your next trip to London

10/10 Excellent

Jasmin

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Location was great! Clean.
Séjour de 2 nuits en avril 2024
Réponse de Club Quarters Trafalgar Square le 10 avr. 2024
Thank you for taking the time to review us Sandra. We are delighted to hear that you enjoyed our great location. We look forward to welcoming you back to Club Quarters at Trafalgar Square on your next trip to London

10/10 Excellent

Gloria

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Excellent location Walkable distance to main attractions
Séjour de 3 nuits en mars 2024
Réponse de Club Quarters Trafalgar Square le 10 avr. 2024
Thank you for taking the time to review us Gloria. We are delighted to hear that you enjoyed our excellent location. We look forward to welcoming you back to Club Quarters at Trafalgar Square on your next trip to London

4/10 Médiocre

Doo Young

Les points faibles : Propreté et personnel et service
Séjour de 2 nuits en mars 2024
Réponse de Club Quarters Trafalgar Square le 10 avr. 2024
Thank you for choosing Club Quarters, and for taking the time to review us - both are greatly appreciated. We hope to welcome you back one day!

10/10 Excellent

Sandra

Séjour de 2 nuits en février 2024
Réponse de Club Quarters Trafalgar Square le 10 avr. 2024
Thank you for choosing Club Quarters, and for taking the time to review us - both are greatly appreciated. We hope to welcome you back on your next trip to London!

10/10 Excellent

Sandra

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Fantastic location and walkable to major sights as well as the west end.
Séjour de 4 nuits en avril 2024
Réponse de Club Quarters Trafalgar Square le 7 avr. 2024
Thank you for taking the time to review us Sandra. We are delighted to hear that you enjoyed our fantastic location. We look forward to welcoming you back to Club Quarters at Trafalgar Square on your next trip to London

10/10 Excellent

michelle ann

Séjour de 3 nuits en mars 2024

10/10 Excellent

Brian

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Location was great for walkability and proximity to tube
Séjour de 4 nuits en mars 2024
Réponse de Club Quarters Trafalgar Square le 3 avr. 2024
Thank you for choosing Club Quarters, and for taking the time to review us - both are greatly appreciated. We hope to welcome you back one day!

10/10 Excellent

Ricardo

Les points forts : Propreté et personnel et service
Ok
Séjour de 3 nuits en mars 2024
Réponse de Club Quarters Trafalgar Square le 2 avr. 2024
Thank you for choosing to stay with us! We hope to welcome you back very soon!

10/10 Excellent

Michele

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Excellent location; easy walk to most major attractions, shopping, and restaurants. The staff were friendly, welcoming, and incredibly helpful with everything. Room was comfortable; street noise was a little loud at times. Absolutely will stay there again.
Séjour de 4 nuits en février 2024
Réponse de Club Quarters Trafalgar Square le 31 mars 2024
Thank you for choosing Club Quarters, and for taking the time to review us - both are greatly appreciated. We are delighted you enjoyed our excellent location, comfy room and friendly staff. We are looking forward to welcoming you back on your next trip to London!

10/10 Excellent

Masamichi

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
文句なし
Séjour de 1 nuit en mars 2024
Réponse de Club Quarters at Trafalgar Square le 29 mars 2024
Thank you for choosing Club Quarters, and for taking the time to review us - both are greatly appreciated. We hope to welcome you back one day!

10/10 Excellent

Nina

Séjour de 1 nuit en mars 2024
Réponse de Guest relations le 19 avr. 2024
Thank you for choosing The Grand, and for taking the time to review us - both are greatly appreciated and we look forward to welcoming you back again one day!

10/10 Excellent

Tolga, Hamm

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Perfect stay.
Séjour de 1 nuit en mars 2024
Réponse de Club Quarters Trafalgar Square le 27 mars 2024
Thank you for choosing Club Quarters, and for taking the time to review us - both are greatly appreciated. We are delighted you had a perfect stay. We hope to welcome you back one day!

10/10 Excellent

Graham

Les points forts : Propreté et personnel et service
A nice hotel in a great location. A large numbers of sights are walkable and the tube is in easy reach if not.
Séjour de 2 nuits en mars 2024
Réponse de Club Quarters Trafalgar Square le 24 mars 2024
Thank you for taking the time to review us Graham. We are delighted to hear that you enjoyed your overall stay with us. We look forward to welcoming you back to Club Quarters at Trafalgar Square on your next trip to London

10/10 Excellent

Eliana

Voyage en famille
Les points forts : Équipements
Great location with friendly and helpful staff
Séjour de 7 nuits en mars 2024
Réponse de Club Quarters Trafalgar Square le 23 mars 2024
Thank you for taking the time to review us Eliana. We are delighted to hear that you enjoyed your overall stay with us and that you found our team to be friendly and helpful. We look forward to welcoming you back to Club Quarters at Trafalgar Square on your next trip to London

10/10 Excellent

Alex

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
A really great value given its location and rooms. The wood paneled lounge, with its desks and free coffee machine, is especially great if you have work to do, or for a little caffeinated recharge.
Séjour de 7 nuits en février 2024
Réponse de Club Quarters Trafalgar Square le 23 mars 2024
Thank you for taking time to review us Alex! We are delighted to hear you enjoyed your overall stay. We are looking forward to welcoming you back on your next visit to London!

10/10 Excellent

Troy, OTTAWA

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Excellent, accommodating and attentive desk staff - arrived on an early flight and they facilitated access to a shower and lounge access
Séjour de 4 nuits en février 2024
Réponse de Guest relations le 19 mars 2024
Thank you for choosing Club Quarters, Trafalgar Square and for taking the time to rate us - both are greatly appreciated and we are delighted that you enjoyed your stay!

10/10 Excellent

Kazuya

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
とても良い所です。
Séjour de 5 nuits en mars 2024
Réponse de Guest relations le 19 mars 2024
Thank you for choosing Club Quarters, Trafalgar Square and for taking the time to rate us - both are greatly appreciated and we are delighted that you enjoyed your stay!

10/10 Excellent

Jody

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Your staff member Janna was very helpful and friendly.
Séjour de 3 nuits en mars 2024
Réponse de Club Quarters Hotel le 16 mars 2024
Thank you for taking the time to review us Jody. We are delighted to hear that you enjoyed your overall stay with us and that you found our team member Janna to be very helpful and friendly; receiving feedback like your is what we strive for. We look forward to welcoming you back to Club Quarters at Trafalgar Square on your next trip to London

10/10 Excellent

Roxana, Bloomfield Hills

Séjour de 4 nuits en mars 2024
Réponse de Club Quarters Trafalgar Square le 2 avr. 2024
Thank you for your glowing review!

8/10 Bien

Bonnie

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It's in a very good location, and a reasonable price for a central London hotel.
Séjour de 5 nuits en mars 2024
Réponse de Guest relations le 12 mars 2024
Thank you for choosing Club Quarters, and for taking the time to review us - both are greatly appreciated, and we are delighted you enjoyed your stay!

10/10 Excellent

Reidun Lindquist

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Staff at reception desk were very courteous and helpful.
Séjour de 7 nuits en mars 2024
Réponse de Guest relations le 12 mars 2024
Thank you for choosing Club Quarters, and for taking the time to review us - both are greatly appreciated, and we are delighted you enjoyed your stay!

4/10 Médiocre

Jonas

Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en janvier 2024
Réponse de Club Quarters Trafalgar Square le 9 mars 2024
Thank you for choosing Club Quarters, and for taking the time to rate us. We are really sorry if we did not meet your expectation on this occasion.

10/10 Excellent

Martin

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Excellent staff and amazing location.
Séjour de 2 nuits en mars 2024
Réponse de Club Quarters Trafalgar Square le 9 mars 2024
Thank you for taking the time to review us Martin. We are delighted to hear that you enjoyed your overall stay with us and that you found our team to be excellent. We look forward to welcoming you back to Club Quarters at Trafalgar Square on your next trip to London

10/10 Excellent

Lathan

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Our stay at Club Quarters was wonderful! We were greeted with such warmth and kindness. Salman was amazing! He provided us the most excellent service! Next time we are in London, we will certainly return to CQ!
Séjour de 3 nuits en mars 2024
Réponse de Club Quarters Trafalgar Square le 9 mars 2024
Thank you for taking the time to review us Lathan. We are delighted to hear that you enjoyed your overall stay with us and that you found our team member Salman to be amazing; receiving feedback like your is what we strive for. We look forward to welcoming you back to Club Quarters at Trafalgar Square on your next trip to London

10/10 Excellent

Sandra

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Club Quarters was awesome. They upgraded us for our anniversary which was really nice. Great location...you can walk to pretty much everywhere! Better yet take the Uber Boat!
Séjour de 2 nuits en mars 2024
Réponse de Club Quarters Trafalgar Square le 4 mars 2024
Thank you for taking time to review us Sandra! We are delighted to hear you enjoyed your stay with us on this special occasion. We are looking forward to welcoming you back on your next visit to London!

8/10 Bien

Alan

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
A nice stay in a very convenien locationt
Séjour de 2 nuits en février 2024
Réponse de Club Quarters Trafalgar Square le 3 mars 2024
Thank you for taking time to review us Alan! We are delighted to hear you enjoyed our central location and overall stay. We are looking forward to welcoming you back on your next visit to London!

10/10 Excellent

Myreen, Richmond

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
When we arrived we were welcomed right away by the friendly front desk. She helped us check in on their check in tablets located at the desk. Our rooms were upgraded which had a small kitchenette. The rooms were dark but quite spacious and clean for a London hotel. I will definitely be staying here again for the convenience of their location.
Séjour de 1 nuit en février 2024
Réponse de Club Quarters Trafalgar Square le 1 mars 2024
Thank you for taking time to review us Myreen! It is great to know that you enjoyed our excellent location and overall stay. We are looking forward to welcoming you back on your next visit to London!

10/10 Excellent

Carla

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
IT was great proximity to everything in London. Close to the subway. Great hotel.
Séjour de 8 nuits en février 2024
Réponse de Club Quarters Trafalgar Square le 27 févr. 2024
Thank you for your wonderful review Carla! It is great to know that you enjoyed our excellent location and overall stay. We are looking forward to welcoming you back on your next visit to London!

8/10 Bien

Marius

Les points forts : Propreté et personnel et service
Réponse de Club Quarters Trafalgar Square le 27 févr. 2024
Thank you for choosing Club Quarters, and for taking the time to review us - both are greatly appreciated. We hope to welcome you back one day!

10/10 Excellent

Ian J.

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It was a great property in a fantastic location. The staff were friendly and the rooms were clean. Would absolutely come back.
Séjour de 5 nuits en décembre 2023
Réponse de Club Quarters Trafalgar Square le 26 févr. 2024
Thank you for such a glowing review! We look forward to welcoming you back in the near future!

10/10 Excellent

Michael

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Excellent location! Room was clean and bed was comfortable.
Séjour de 2 nuits en février 2024
Réponse de Club Quarters Trafalgar Square le 25 févr. 2024
Thank you for your wonderful review Michael! It is great to know that you enjoyed our excellent location and overall stay. We are looking forward to welcoming you back on your next visit to London!

10/10 Excellent

Carla

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Excellent location!
Séjour de 3 nuits en février 2024
Réponse de Club Quarters Trafalgar Square le 23 févr. 2024
Thank you for your glowing review! It is great to know that you enjoyed our central location and we hope to welcome you back on your next visit to London!