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Avis sur The Cincinnatian Hotel Curio Collection by Hilton

4 out of 5
The Cincinnatian Hotel Curio Collection by Hilton
601 Vine Street, Cincinnati, OH

Avis

7,6

Bien

Note des voyageurs de 10 (Excellent), d’après 420 avis sur 1000." "
Note des voyageurs de 8 (Bien), d’après 226 avis sur 1000." "
Note des voyageurs de 6 (Satisfaisant), d’après 143 avis sur 1000." "
Note des voyageurs de 4 (Médiocre), d’après 129 avis sur 1000." "
Note des voyageurs de 2 (Horrible), d’après 82 avis sur 1000." "

8,4/10

Propreté

8,2/10

Personnel et service

7,4/10

Équipements

8,0/10

Infrastructures et conditions de l’hébergement

8,0/10

Écoresponsabilité

Avis

2/10 Horrible

CHRISTINE

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en octobre 2018

10/10 Excellent

Marvin

Voyage en famille
Les points forts : Équipements
Beautiful location next to Fountain Square and Revel OTR.
Séjour de 1 nuit en avril 2024
Réponse de A Baker le 17 avr. 2024
Dear Marvin,Thanks so much for your rating and feedback.Have a great day.

6/10 Satisfaisant

Scott

Voyage en famille
Les points forts : Personnel et service
Les points faibles : Propreté
Good location, just old and not kept up. Rooms not clean, bar area dirty. Staff was nice but for the money I would look at other options.
Séjour de 2 nuits en mars 2024
Réponse de A Baker le 3 avr. 2024
Thanks for your feedback and rating, we really appreciate it.Have a great day.

6/10 Satisfaisant

Darious

Voyage en couple
Les points forts : Propreté
Decent property but nothing really stood out to me. Especially for the price point. Location is good though.
Séjour de 1 nuit en mars 2024
Réponse de A Baker le 30 mars 2024
Thank you so much for your rating and feedback, we really appreciate it.Have a great day.

10/10 Excellent

Ryan

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en mars 2024
Réponse de A Baker le 31 mars 2024
Thanks so much for your rating, we really appreciate it.Have a great day.

10/10 Excellent

Erica

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Close to restaurants etc., large room. Neat historic building with upgrades to perfectly blend old with new.
Séjour de 1 nuit en mars 2024
Réponse de A Baker le 25 mars 2024
Thank you so much for your rating and feedback, we really appreciate it.Have a great day.

10/10 Excellent

Angelina

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024
Réponse de A Baker le 22 mars 2024
Thank you so much for your rating, we really appreciate it.

8/10 Bien

Kathryn

Les points forts : Propreté et personnel et service
The door didn’t really shut all the way and made noise every time the heat came on
Séjour de 1 nuit en mars 2024
Réponse de A Baker le 22 mars 2024
Thank you so much for your rating and feedback, we really appreciate it.

10/10 Excellent

Alberto

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice hotel
Séjour de 1 nuit en mars 2024
Réponse de A Baket le 22 mars 2024
Thank you so much for your rating, we really appreciate it.

4/10 Médiocre

Jessica

Voyage en couple
Les points forts : Personnel et service
Not the room i paid for or expected foe $425 a night
Séjour de 1 nuit en février 2024
Réponse de A Baker le 25 févr. 2024
Thank you so much for your feedback, please reach out to me personally to discuss further and I will make certain to assist you in anyway I can. our mission is to have our guests experience the highest level of quality and satisfaction.Have a great day.

4/10 Médiocre

Walter

Voyage en couple
Les points faibles : Propreté et équipements
We had to come in and clean the bathroom. Hair left in the shower. Dirt also was still around the tub. The floor was not clean at all. Dirt was all over the floor not mopped or vacuumed.
Séjour de 1 nuit en février 2024
Réponse de A Baker le 1 mars 2024
Dear Mr. Walter,Please allow me to apologize for any inconvenience we may have caused you during your stay with us. What you experienced is not what we strive to uphold. We are working diligently to ensure that our product cleanliness is our top priorities not only to meet but to exceed our guests expectations.Have a great day.

4/10 Médiocre

Jerilyn

Voyage en couple
Les points faibles : Équipements
me and my bf were watching youtube on 1 of our phones we got security called on us and we weren't being loud. my biggest issue is i had to have a super fast Cold as ice shower and the valet parking was super slow getting my car
Séjour de 1 nuit en février 2024
Réponse de A Baker le 24 févr. 2024
Thank you for your feedback, we really appreciate it. We removed the valet charges due to the long wait.Have a great day

6/10 Satisfaisant

Christopher

Voyage d’affaires
Les points forts : Propreté
Wifi didnt work in my room for the four day duration. Clean and comfy beds but noisy aircon and electrics. The property as a whole is vast and a bit tired. Staff are friendly
Séjour de 4 nuits en février 2024
Réponse de A Baker le 18 févr. 2024
Dear Christopher,Thank you so much for your rating and feedback, we really appreciate it.We have updated the WiFi equipment and it’s much faster now. Apologies for any inconvenience we may have caused you.Have a great day.

4/10 Médiocre

Sam, Cary

Voyage en couple
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Les points faibles : Propreté
The hvac system did not work properly. Inside temperature was 76* with thermostat set to 68*. The shower had hair on the walls and floor. And mold in the shower.
Séjour de 1 nuit en février 2024
Réponse de A Baker le 12 févr. 2024
Thanks you for your feedback, we really appreciate and please accept our sincere apologies for hvac issue you have encountered. We are working diligently on fixing the issue to ensure all units are in good standing condition.Have a great day.

10/10 Excellent

Jillian

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
parking wasn’t good
Séjour de 1 nuit en février 2024
Réponse de A Baker le 12 févr. 2024
Thanks so much for your rating, we really appreciate it.Have a great day.

2/10 Horrible

Dakeenya

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Car got broken into when I let valet park my vehicle.
Séjour de 1 nuit en janvier 2024
Réponse de A Baker le 1 févr. 2024
Dear Dakeenya,Please allow me to apologize for the inconvenience caused by the valet. Unfortunately we weren’t aware of the security concerns with the garage and we are working diligently to ensure that issue will be addressed with the city.Please reach out if you like to discuss further and I will be delighted to assist you in anyway I can.Thanks and have a great day.

10/10 Excellent

Wanda.L

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I thought there would have been more options for restaurants inside this huge hotel. The bar / snack was very disappounting. My husband and I sat there over 15 minutes before anyone came out the back to notice us. The menu was extremely limited and not pleasing. Otherwise I truly enjoyed our stay. Thank you!
Séjour de 1 nuit en janvier 2024
Réponse de A Baker le 28 janv. 2024
Dear Ms. Wanda,Thank you so much for your kind feedback and rating, we really appreciate it. I had the honor to speak with you in person this morning and we are so glad that you enjoyed your stay. We take your feedback to heart and we will work diligently on increasing our menu options with a great food items.Thanks again and have an awesome day.

6/10 Satisfaisant

Madison

Séjour de 1 nuit en janvier 2024
Réponse de A Baker le 6 févr. 2024
Thanks for your rating, we really appreciate it. We would have loved to know more about the experience you have encountered with us for not having a 5 stars experience.Thanks and have a great day.

10/10 Excellent

Russell

Voyage en famille, Voyage en groupe
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Séjour de 1 nuit en janvier 2024
Réponse de A Baker le 9 janv. 2024
Thanks for your rating,We really appreciate it.Have a great day.

10/10 Excellent

Morgan

Séjour de 1 nuit en octobre 2023
Réponse de A Baker le 9 janv. 2024
Thank you so much for your rating, we really appreciate it.Have a great day.

8/10 Bien

Matthew

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en janvier 2024
Réponse de A Baker le 9 janv. 2024
Thanks you so much for your rating,We really appreciate it.Have a great day.

10/10 Excellent

Gabrielle

Séjour de 1 nuit en janvier 2024
Réponse de A Baker le 9 janv. 2024
Thanks for your rating,We really appreciate it.Have a great day.

10/10 Excellent

Susan

Séjour de 1 nuit en janvier 2024
Réponse de A Baker le 26 janv. 2024
Thanks for the rating, we really appreciate it.Have a great day.

10/10 Excellent

Oliver

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Considering what you get for the price, The Cincinnatian gets five stars. Lovely old building and the common areas are very attractive. The staff is excellent and very accommodating. Sherry, at the front desk is great. General manager was always visible and very nice as well. Silas, who was the doorman as I arrived was most helpful and very congenial, as was Mike and a young blond man whose name I was remiss not to get. Great coffee shop attached with super products and very nice employees and managers. Chelsea was delightful; her husband whom I only met once was also very nice. The room itself was fine, but not at all exceptional. The GM said they were going to be remolded soon. i felt very welcome and appreciated here.
Séjour de 2 nuits en janvier 2024
Réponse de A Baker le 8 janv. 2024
Dear Oliver,Thank you so much for your feedback and rating, we really appreciate it and we all were delighted to have you with us.Have a great day.

10/10 Excellent

Emily

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en décembre 2023
Réponse de A Baker le 7 janv. 2024
Thanks for your rating, we really appreciate it.Have a great day.

2/10 Horrible

James

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en décembre 2023
Réponse de A Baker le 7 janv. 2024
Thanks for your rating, we really appreciate it. We would have liked if gave us more details about the issues you have experienced with us in order for us to fix.Have a great day.

8/10 Bien

Christopher

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Whirlpool tub in room was excellent, filled quickly. Great view, great location.
Séjour de 1 nuit en décembre 2023
Réponse de A Baker le 7 janv. 2024
Thank you so much for your rating and feedback, we really appreciate it.Have a great day.

4/10 Médiocre

Grant

Séjour de 1 nuit en décembre 2023
Réponse de A Bakrr le 31 déc. 2023
Thank you for your rating,I wish you letting us know what we fell short during your stay in order for us to fix it.Have a great day

10/10 Excellent

Bess

Séjour de 1 nuit en décembre 2023
Réponse de A Baker le 31 déc. 2023
Thank you so much for your rating, we really appreciate it.Have a great day.

10/10 Excellent

Michael-James

Séjour de 1 nuit en décembre 2023
Réponse de A Baker le 12 janv. 2024
Thank you so much for your rating and feedback, we really appreciate it.Have a great day.

10/10 Excellent

Stephen

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
It was amazing Time at hotel
Séjour de 1 nuit en décembre 2023
Réponse de A Baker le 21 déc. 2023
Thank you so much for your feedback and rating,Have an amazing day.

8/10 Bien

MAtthew

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We had excellent service Friday night at bar and terrible Saturday.
Séjour de 2 nuits en décembre 2023
Réponse de A Baker le 18 déc. 2023
Thank you for your feedback and rating,We really appreciate it.

10/10 Excellent

Wesley

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great downtown cincy hotel
Overall, this hotel was excellent. It’s historic and in a good location that’s walkable to a lot of good restaurants and bars. It’s also a close enough walk to OTR and the banks. The bed was really comfortable and the shower was phenomenal (great water pressure and jacuzzi tub). Will stay here again.
Séjour de 3 nuits en décembre 2023
Réponse de A Baker le 16 déc. 2023
Thank you so much for your rating and feedback, we really appreciate it.Have an awesome day.

10/10 Excellent

Janet

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Vert pleasant stay
The employee that checked us in was so friendly and when we mentioned in passing that we were celebrating our anniversary, she found us an upgrade. The bar staff was friendly and the food was good. It was within a mile of everything we wanted to do while there.
Séjour de 2 nuits en décembre 2023
Réponse de A Baker le 14 déc. 2023
Thank you so much for your rating and feedback, we really appreciate it.Have an excellent day.

10/10 Excellent

Voyageur vérifié

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Kierra at the desk was phenomenal. The valet guys were fantastic. The people working the bar were attentive, funny, and amazing. The only issue I had was that the lighting in the bathroom wasn’t very bright, the doors stuck to the room and the bathroom, and the shower was hard to figure out how to work it. We were in 709. Overall, I would def stay here again. The room was huge. The fire place and jet tub added to the atmosphere. We had a fantastic time. Thank you!
Séjour de 2 nuits en décembre 2023
Réponse de A Baker le 5 déc. 2023
Thanks so much for your rating and feedback, we really appreciate it.Have a great day.

4/10 Médiocre

ryan

Voyage en couple
Les points forts : Propreté
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
Booked this specifically for the hot tub, but there was not enough hot water to fill it. 3 of the 6 side shower nozzles didn’t work. Main door did not open all the way and bathroom door did not close. Bums hanging around in the lobby. There was no room service on the night we booked and we were not informed of this at the time of booking. This was for our wedding night and was a real bummer for both of us.
Réponse de A Baker le 30 nov. 2023
Please allow me to apologize for the inconvenience we may have caused you. Wedding night is a very special and I would like to assist you in any way I can, please do not hesitate to reach out if you like to discuss further.Have a great day.

10/10 Excellent

Lucy

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The cleanliness, helpful staff, and convenience to several great restaurants was perfect.
Séjour de 3 nuits en novembre 2023
Réponse de A Baker le 30 nov. 2023
Thanks so much for your feedback and rating, we really appreciate it.Have a great day.

10/10 Excellent

Ronald

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Adjacent coffee shop with great staff.
Séjour de 1 nuit en novembre 2023
Réponse de A Baker le 30 nov. 2023
Thanks so much for your feedback and rating, we really appreciate it.Have a great day.

4/10 Médiocre

kelsey

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Unfortunately the most uncomfortable bed we have ever slept in. Wish we would have complained but were in a hurry and just figured we would suck it up for one night. But for $250/night you deserve more than “the worst bed we have ever slept on”
Séjour de 1 nuit en novembre 2023
Réponse de A Baker le 30 nov. 2023
Thank you for your feedback, our apologies for the uncomfortable experience you have encountered with us, we would have been happy to extend your stay in another room, please do not hesitate to reach out if you like to discuss further and we will be glad to assist you in any way we can.Have a great evening.

10/10 Excellent

Christopher

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Beautiful hotel in the heart of the city. Walk to restaurants and shops. Very comfortable bed. Our room had a fireplace, jacuzzi and a shower for two with side jets. Its the city, so be prepared for parking fees. Will cost you $50 with tips.
Séjour de 1 nuit en novembre 2023
Réponse de A Baker le 18 nov. 2023
Dear Christopher,Thank you for your feedback and rating, we really appreciate it. It really warms my heart to see our guests taking the time out of their busy schedules to let us know how we did on making your stay an excellent one.Have a great day.

8/10 Bien

Christopher

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The hotel was fine. A little dated. Location.was great. A lot of nice restaurants close by. Staff was very nice. The best feature was double shower heads. I've never seen that in a hotel
Séjour de 2 nuits en novembre 2023
Réponse de A Baker le 14 nov. 2023
Thank you so much for your rating and feedback, we really appreciate it.Have a great day!

4/10 Médiocre

David Lee

Les points faibles : Infrastructures et conditions de l’hébergement
Réponse de A Baker le 18 nov. 2023
Dear David,Please allow me to apologize in behalf of our team for not having an excellent stay, we are working diligently to improve our services and product.Have an awesome day.

10/10 Excellent

Rusty

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en novembre 2023
Réponse de A Baker le 7 nov. 2023
Thank you so much for your rating, we really appreciate it.Have a great day.

8/10 Bien

Sarah

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Nice room overlooking the check in desk
Really nice room, but our view overlooked the lobby. Very weird, made the room feel like a storage closet. Worst part was the lobby echos and the windows aren’t soundproof, so people coming in and out of the lobby woke us up several times. I’d ask for a street facing room next time.
Séjour de 1 nuit en novembre 2023
Réponse de A Baker le 9 nov. 2023
Thank you for your feedback, we really appreciate it. We are glad that you enjoyed the nice room and apologize for not having the view you desired but unfortunately we were sold out and the views were limited. Please as you mentioned in the future you can request street view at the time of making your reservation and will be delighted to accommodate your request.Have an amazing day.

6/10 Satisfaisant

Michelle

Voyage en couple
Les points forts : Propreté, personnel et service, équipements
Air conditioning not working in the room. Huge crack under the door letting in light and sound.
Séjour de 1 nuit en novembre 2023
Réponse de A Baker le 6 nov. 2023
Thank you so much for your feedback and rating, we really appreciate it.We have addressed the concern raised with our engineering team and will work diligently to fix the issues you have encountered.Have a great day.

2/10 Horrible

Yuri

Séjour de 1 nuit en octobre 2023
Réponse de A Baker le 27 oct. 2023
Thank you for your rating, we would have liked to know the issues you have encountered to be able to fix it. If you like to discuss further please do not hesitate to reach out and I will be delighted to assist you further.Have a great day.

4/10 Médiocre

Mollie

Les points faibles : Propreté
Séjour de 1 nuit en octobre 2023
Réponse de A Baker le 25 oct. 2023
Thank you for your rating, I wish you mentioned the issues you encountered so I can address it with the team in order to fix it. We would have loved 10 out of 10 Have a great day.

4/10 Médiocre

DAVID SEAN

Voyage en couple
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
No AC in the room asked numerous times nothing done no room change offered also asked for room to be cleaned took 3 days
Séjour de 4 nuits en octobre 2023
Réponse de A Baker le 19 oct. 2023
Thank you for your feedback, please allow me to apologize for any inconvenience we may have caused you during your stay with us. Definitely that was not what we strive to achieve, please do not hesitate to reach out to me personally if you like to discuss further and I will be glad to assist you in any way I can.Have a great day.

10/10 Excellent

Anthony

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Cute upscale hotel
Séjour de 1 nuit en septembre 2023
Réponse de A Baker le 13 oct. 2023
Thank you so much for your rating and feedback, we really appreciate it.

8/10 Bien

Barbara

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Pros: convenient location, great staff, clean room, comfortable bed, second sink outside bathroom Cons; clean towels and housekeeping only upon request or after four nights. Pocket door between bathroom and second sink broken. No tv guide. A printed one would have been nice.
Séjour de 3 nuits en octobre 2023
Réponse de A Baker le 10 oct. 2023
Thank you so much for your feedback, we really appreciate it. We have addressed the issues you have encountered during your stay with us and will continue working on improving our product quality. Please allow me to apologize for any inconvenience we may have caused you.Have a great day.