Avis sur Super 8 by Wyndham Chicago O'Hare Airport
Super 8 by Wyndham Chicago O'Hare Airport
2951 Touhy Ave, Elk Grove Village, IL
Avis
7,8
Bien
8,0/10
Propreté
8,2/10
Personnel et service
7,2/10
Équipements
7,4/10
Infrastructures et conditions de l’hébergement
7,4/10
Écoresponsabilité
Avis
Voyage en famille
30 août 2023
Les points forts : Propreté, personnel et service, équipements
Séjour de 1 nuit en août 2023
Réponse de front desk le 1 sept. 2023
Bonjour cher invité, merci d'avoir pris le temps de nous rembourser votre séjour chez nous au Super 8 by Wyndham Chicago O'Hare Airport. Nous espérons vous revoir lors de votre visite et notre personnel se fera un plaisir de vous aider à nouveau à tout moment. Nous faisons de notre mieux pour améliorer nos chambres.Réception ; José
10/10 Excellent
Marie-josee
23 août 2023
Marie-josee
Séjour de 1 nuit en août 2023
Réponse de kris le 22 nov. 2023
Thank you for taking the time to share your thoughts about your experience with us. We appreciate your positive response and we would like to thank you for choosing the Super 8 by Wyndham O'Hare Chicago.
8/10 Bien
Francis
19 août 2022
Les points forts : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Francis
Séjour de 1 nuit en août 2022
4/10 Médiocre
Voyageur vérifié
Voyage en famille
22 juin 2021
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Les points faibles : Personnel et service
Service is minimal with Alex at the front desk
Voyageur vérifié
Séjour de 1 nuit en juin 2021
Réponse de Super 8 O'Hare Team le 22 juin 2021
Dear Anonymous, We apologize if you felt rude behavior from our staff. There was miscommunication when you said you had extra luggage and the agent suggested taking the earlier shuttle that was not full. This way you and your family would be more comfortable. For a booking that was last minute this was the best solution.
10/10 Excellent
Hope
Voyage en couple
26 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Hope
Séjour de 1 nuit en décembre 2023
Réponse de Hotel Manager le 27 mars 2024
Dear Guest,Thank you for your review. We're glad to hear that you had a good stay overall. However, we apologize for the inconvenience caused by the noise from other guests. We will address this matter to ensure a more peaceful experience for all our guests in the future. We appreciate your understanding and hope to have the opportunity to welcome you back for an even better stay next time.Sincerely, Hotel Manager
4/10 Médiocre
William
Voyage d’affaires
21 mars 2024
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
William
Séjour de 2 nuits en janvier 2024
Réponse de Hotel Manager le 22 mars 2024
Dear Guest,We apologize for the lack of a welcoming feeling during your stay. Creating a warm and inviting atmosphere is important to us, and we regret falling short of your expectations. Your feedback is valuable, and we will work diligently to improve in this area. We appreciate your insights and hope to have the opportunity to provide you with a more positive experience in the future.Sincerely, Hotel Manager
10/10 Excellent
Sheena
Voyage en couple
13 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Sheena
Séjour de 3 nuits en mars 2024
Réponse de Hotel Manager le 13 mars 2024
Dear Guest,Thank you for your fantastic review! We're thrilled to hear that you had the best experience during your stay, especially enjoying the hot tub next to your bed, the indoor pool, and the breakfast. Your satisfaction is our priority, and we hope to welcome you back for another enjoyable stay in the future.Sincerely, Hotel Manager
8/10 Bien
Goncalo, St Petersburg
7 mars 2024
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Goncalo
Séjour de 2 nuits en mars 2024
Réponse de Hotel Manager le 8 mars 2024
Dear Guest,Thank you, Goncalo, for your review! We appreciate your feedback and are glad to hear that you had a positive experience during your stay. If there are any areas where we can improve to earn that extra star next time, please feel free to let us know. We look forward to welcoming you back again in the future!Sincerely, Hotel Manager
8/10 Bien
Peter
Voyage en couple
6 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Peter
Séjour de 1 nuit en mars 2024
Réponse de Hotel Manager le 8 mars 2024
Dear Guest,Thank you for sharing your feedback with us. We apologize for any inconvenience caused by the limited breakfast options during your stay. Your suggestions regarding additional items like peanut butter, cream cheese, strawberry jam, and more wholesome bread are appreciated, and we will certainly consider them as we strive to improve our offerings. Your satisfaction is important to us, and we hope to have the opportunity to better meet your expectations in the future. Sincerely, Hotel Manager
10/10 Excellent
Donald
1 mars 2024
Les points forts : Propreté
Donald
Séjour de 1 nuit en février 2024
Réponse de Hotel Manager le 4 mars 2024
Dear Guest,Thank you for your perfect rating! We're delighted to hear that you had a great experience during your stay with us. Your satisfaction is our top priority, and we hope to have the pleasure of welcoming you back again in the future.Sincerely, Hotel Manager
10/10 Excellent
Kale
1 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Kale
Séjour de 1 nuit en janvier 2024
Réponse de Hotel Manager le 2 mars 2024
Dear Kale,Thank you for your perfect rating! We're thrilled to hear that you found your stay worth the cost. Providing value for our guests is important to us, and we're delighted that we could meet your expectations. We appreciate your feedback and hope to welcome you back again soon!Sincerely, Hotel Manager
6/10 Satisfaisant
Sevon
1 mars 2024
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Sevon
Séjour de 1 nuit en février 2024
Réponse de Hotel Manager le 1 mars 2024
Dear Guest,Thank you for your feedback. We apologize for any cleanliness issues you experienced during your stay. Your comments are valuable, and we will address them with our housekeeping team to ensure improvements. We're glad to hear that overall, your stay was satisfactory. If there's anything specific we can do to make your next stay betterSincerely, Hotel Manager
8/10 Bien
Frank
29 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Frank
Séjour de 1 nuit en février 2024
Réponse de Hotel Manager le 1 mars 2024
Dear Guest,Thank you for your positive review. We're delighted to hear that you found our hotel clean and quiet. Providing a peaceful and comfortable environment for our guests is important to us.If there's anything specific we can do to improve and earn a higher rating next time, please feel free to share your feedback with us. We value your input and hope to have the opportunity to host you again in the future.Sincerely, Hotel Manager
2/10 Horrible
Benjamin
27 févr. 2024
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Benjamin
Séjour de 1 nuit en février 2024
Réponse de Hotel Manager le 28 févr. 2024
Dear Guest,We apologize that your experience did not meet your expectations. Your feedback is important to us, and we regret any dissatisfaction you may have encountered during your stay. If you would be willing to provide specific details about your concerns, it would greatly assist us in addressing them and improving our services for future guests.Sincerely, Hotel Manager
6/10 Satisfaisant
Dayton
25 févr. 2024
Les points forts : Propreté
Les points faibles : Infrastructures et conditions de l’hébergement
Dayton
Séjour de 2 nuits en février 2024
Réponse de Hotel Manager le 28 févr. 2024
Dear Guest,Thank you for sharing your feedback with us. We appreciate your honesty and regret that your experience did not fully meet your expectations. Your comments are valuable to us as we continually strive to improve our services. If there are any specific areas you feel we could enhance, please feel free to share them with us. Sincerely, Hotel Manager
10/10 Excellent
Merdan
Voyage en groupe
24 févr. 2024
Les points forts : Équipements
Merdan
Séjour de 1 nuit en février 2024
Réponse de Hotel Manager le 24 févr. 2024
Dear Guest,Thank you for your positive rating! We're glad to hear that you had a good experience during your stay with us. Your satisfaction is important to us, and we hope to welcome you back for another enjoyable stay in the future.Sincerely, Hotel Manager
4/10 Médiocre
Dora
19 févr. 2024
Les points faibles : Personnel et service
Dora
Séjour de 1 nuit en février 2024
Réponse de Hotel Manager le 21 févr. 2024
Dear Guest,We're sorry to hear that your experience did not meet your expectations. Your satisfaction is important to us, and we would like to learn more about your concerns to address them appropriately. If you could provide us with specific feedback about your stay, we would greatly appreciate it. Please feel free to reach out to us directly so we can better understand and resolve any issues you encountered. We hope to have the opportunity to improve your impression in the future.Sincerely, Hotel Manager
10/10 Excellent
Hyochang
Voyage en famille
19 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Hyochang
Séjour de 1 nuit en février 2024
Réponse de Hotel manager le 21 févr. 2024
Dear Guest,Thank you for your positive review on Expedia. We're glad to hear that you found our hotel to be good value for the price. We appreciate your feedback regarding the soundproofing, and we will certainly take this into consideration for future improvements. We hope to welcome you back for another pleasant stay in the future.Sincerely, Hotel Manager
4/10 Médiocre
Eric
18 févr. 2024
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Eric
Séjour de 1 nuit en février 2024
Réponse de Hotel Manager le 21 févr. 2024
Dear Guest,We apologize for any shortcomings you experienced during your recent stay. Your feedback is important to us, and we would appreciate hearing more about your concerns so we can address them appropriately. Please feel free to contact us directly to discuss your experience further. We value your input and hope to have the opportunity to improve your impression in the future.Sincerely, Hotel Manager
10/10 Excellent
Edgardo
18 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Edgardo
Séjour de 1 nuit en février 2024
Réponse de Hotel Manager le 21 févr. 2024
Dear Guest,Thank you for your excellent review on Expedia. We're delighted to hear that you had a wonderful experience during your stay with us. Your feedback is greatly appreciated, and we hope to have the pleasure of welcoming you back for another enjoyable stay in the future.Sincerely, Hotel Manager
6/10 Satisfaisant
DENNIS FERNANDEZ
16 févr. 2024
Les points forts : Personnel et service
Les points faibles : Propreté
DENNIS FERNANDEZ
Séjour de 1 nuit en février 2024
Réponse de Hotel Manager le 21 févr. 2024
Dear Guest,Thank you for sharing your feedback with us. We apologize for the cleanliness and odor issues you encountered during your stay. Your comments are important to us, and we will address them with our housekeeping team to ensure improvements are made. We appreciate your understanding and hope to have the opportunity to better serve you in the future.Sincerely, Hotel Manager
10/10 Excellent
Terrence, Chicago
13 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Terrence
Séjour de 1 nuit en février 2024
Réponse de Hotel Manager le 16 févr. 2024
Dear Guest,Thank you for your perfect rating and for sharing your feedback! We're pleased to hear that you found our hotel quiet, clean, and safe during your stay. While we understand the limited dining options nearby may have been inconvenient, we're glad that you still had a positive experience overall. We appreciate your review and hope to welcome you back for another excellent stay in the future.Sincerely, Hotel Manager
10/10 Excellent
Channey
12 févr. 2024
Channey
Séjour de 1 nuit en février 2024
Réponse de Hotel Manager le 16 févr. 2024
Dear Guest,Thank you for your perfect rating! We're thrilled to see that you had a fantastic experience during your stay. If there's anything specific you loved about your time with us or anything we can do to make your next visit even better, please let us know. We look forward to welcoming you back for another wonderful stay in the future.Sincerely, Hotel Manager
10/10 Excellent
zain
9 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
zain
Séjour de 1 nuit en décembre 2023
Réponse de Hotel Manager le 12 févr. 2024
Dear Guest,Thank you for your perfect 5 out of 5 rating! We're thrilled to hear that you had a great experience during your stay with us. Your satisfaction is our top priority, and we appreciate your kind feedback. We look forward to welcoming you back for another wonderful stay in the future.Sincerely, Hotel Manager
6/10 Satisfaisant
Xavier
8 févr. 2024
Les points forts : Personnel et service
Xavier
Séjour de 1 nuit en février 2024
Réponse de Hotel Manager le 8 févr. 2024
Dear Guest,Thank you for sharing your feedback. We're glad to hear that you found our property convenient for a one-night stay with free airport shuttle service. We apologize if you found the property a bit run down and if the lack of an elevator was inconvenient. Your comments are valuable to us, and we will take them into consideration for future improvements. We're pleased that you appreciated the amenities in the room and that your overall experience was positive. We hope to have the opportunity to welcome you back for another stay in the future.Sincerely, Hotel Manager
10/10 Excellent
?
7 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
?
Séjour de 1 nuit en février 2024
Réponse de Hotel Manager le 7 févr. 2024
Dear Guest,Thank you for your positive feedback! We're thrilled to hear that you had a great experience during your stay with us. Your satisfaction is our top priority, and we hope to have the pleasure of welcoming you back for another excellent stay in the future.Sincerely, Hotel Manager
10/10 Excellent
Diane
Voyage en famille
6 févr. 2024
Diane
Séjour de 1 nuit en février 2024
Réponse de Hotel Manager le 7 févr. 2024
Dear Guest,Thank you for your glowing review! We're delighted to hear that you received excellent service during your stay with us. Providing exceptional service is our top priority, and we're thrilled to know we succeeded in meeting your expectations. We look forward to welcoming you back for another fantastic experience in the future.Sincerely, Hotel Manager
10/10 Excellent
Kevin
5 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Kevin
Séjour de 1 nuit en février 2024
Réponse de Hotel Manager le 6 févr. 2024
Dear Guest,Thank you for your positive feedback! We're glad to hear that you enjoyed our complimentary breakfast. We understand that dining options may be limited in the area, and we strive to provide a satisfying breakfast experience for our guests. If there's anything specific you think we could improve to make it even better, please let us know. We appreciate your review and hope to welcome you back for another great stay in the future.Sincerely, Hotel Manager
6/10 Satisfaisant
Jairo, Houston
Voyage en famille
5 févr. 2024
Jairo
Séjour de 1 nuit en février 2024
Réponse de Hotel Manager le 5 févr. 2024
Dear Guest,Thank you for your feedback on Expedia! We're glad to hear that you found our airport transfer service convenient. If there's anything specific you enjoyed about your stay or if you have any suggestions, feel free to share. We appreciate your comments and hope to welcome you back for another positive experience.Sincerely, Hotel Manager
10/10 Excellent
Donald
3 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Donald
Séjour de 1 nuit en février 2024
Réponse de Hotel Manager le 5 févr. 2024
Dear Guest,Thank you for your perfect rating on Expedia! We're delighted to hear that everything, including cleanliness, breakfast, and the hotel staff, met your expectations. If there's anything specific you enjoyed about your stay or if you have any suggestions, feel free to share. We appreciate your positive feedback and look forward to welcoming you back for another fantastic experience.Sincerely, Hotel Manager
2/10 Horrible
Ahmed
1 févr. 2024
Les points faibles : Infrastructures et conditions de l’hébergement
Ahmed
Séjour de 1 nuit en janvier 2024
Réponse de Hotel Manager le 2 févr. 2024
Dear Guest,We're sorry to see that your experience did not meet your expectations. You tried to cancel non cancellable reservation, please provide more information. Your feedback is important to us, and we would like the opportunity to address any issues you encountered during your stay.Sincerely, Hotel Manager
2/10 Horrible
jason
31 janv. 2024
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
jason
Séjour de 1 nuit en janvier 2024
Réponse de Hotel Manager le 2 févr. 2024
Dear Guest,We're sorry to see that your experience did not meet your expectations. If there are specific concerns or details you'd like to share, please provide more information. Your feedback is important to us, and we would like the opportunity to address any issues you encountered during your stay.Sincerely, Hotel Manager
8/10 Bien
Hannah
Voyage en couple
28 janv. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Hannah
Réponse de Hotel Manager le 29 janv. 2024
Dear Guest,Thank you for your positive feedback on your stay! We're delighted to hear that you found it perfectly fine and affordable, and we're glad our free shuttle service from O'Hare added to your convenience. If you have any additional comments or suggestions, feel free to share. We appreciate your choice and hope to welcome you back for another pleasant stay.Sincerely, Hotel Manager
8/10 Bien
Francois
28 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Francois
Séjour de 1 nuit en janvier 2024
Réponse de Hotel Manager le 29 janv. 2024
Dear Guest,Thank you for your feedback. We're pleased to hear that your stay met expectations and there were no surprises. If you have any specific comments or suggestions to share, we'd love to hear them. Your satisfaction is important to us, and we look forward to welcoming you back for another positive experience.Sincerely, Hotel Manager
10/10 Excellent
Emilio, North Platte
25 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Emilio
Séjour de 1 nuit en janvier 2024
Réponse de Hotel Manager le 27 janv. 2024
Dear Guest,Thank you for your fantastic review! We are glad to know that you enjoyed our attention, the included breakfast and the transportation service to and from the international airport. We appreciate your kind words and hope to welcome you again in the future.Sincerely, Hotel Manager
10/10 Excellent
Oscar
23 janv. 2024
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Les points faibles : Propreté
Oscar
Séjour de 1 nuit en janvier 2024
Réponse de Hotel Manager le 24 janv. 2024
Dear Guest,Thank you for taking the time to share your feedback about your recent stay. We appreciate your positive rating. If there are any specific aspects of your stay that stood out to you or if there are areas where you believe we could improve, please feel free to provide additional comments. Your feedback is valuable to us as we strive to ensure a great experience for all our guests. We hope to have the pleasure of welcoming you back for an even better stay in the future.Sincerely, Hotel Manager
10/10 Excellent
Antonio
20 janv. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Antonio
Séjour de 2 nuits en janvier 2024
Réponse de Hotel Manager le 22 janv. 2024
Dear Guest,Thank you for your wonderful 5 out of 5 rating on Expedia! We are thrilled to hear that you had a positive experience and found our team to be good people. Your kind words are truly appreciated, and we look forward to the opportunity to welcome you back for another excellent stay.Sincerely, Hotel Manager
6/10 Satisfaisant
Eugene
Voyage d’affaires, Voyage en couple
19 janv. 2024
Les points forts : Propreté et personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Eugene
Séjour de 1 nuit en janvier 2024
Réponse de Hotel Manager le 20 janv. 2024
Dear Guest,Thank you for sharing your feedback. We apologize for the disappointment with our exercise room and breakfast offerings. Your comments are important, and we will address these issues to enhance our guests' experience. We appreciate your input and hope to have the opportunity to provide a more satisfactory stay in the future.Sincerely, Hotel Manager
10/10 Excellent
Willa, Apopka
18 janv. 2024
Willa
Séjour de 1 nuit en janvier 2024
Réponse de Hotel Manager le 20 janv. 2024
Dear Guest,Thank you for the positive rating! We're delighted to see that you had a great experience during your stay. If you have any specific comments or suggestions that contributed to your satisfaction, please feel free to share. Your feedback is valuable to us, and we look forward to welcoming you back for another excellent stay.Sincerely, Hotel Manager
8/10 Bien
Franziska
17 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Franziska
Séjour de 1 nuit en janvier 2024
Réponse de Kris le 18 janv. 2024
Dear Franziska, Thank you for your positive feedback! We're delighted to hear that you experienced great hospitality. Providing a comfortable and welcoming stay is our top priority, and we're glad we could meet your expectations. We look forward to the pleasure of welcoming you back for another outstanding stay.Sincerely
4/10 Médiocre
Lolita
Voyage en couple
13 janv. 2024
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Lolita
Séjour de 1 nuit en janvier 2024
Réponse de Hotel Manager le 13 janv. 2024
Dear Guest,We're sorry to see that your experience did not meet your expectations. If there are specific concerns or details you would like to share, please provide more information. Your feedback is important to us, and we would like the opportunity to address any issues you encountered during your stay.Sincerely, Hotel Manager
10/10 Excellent
Brian
13 janv. 2024
Brian
Séjour de 1 nuit en janvier 2024
Réponse de Hotel Manager le 15 janv. 2024
Dear Guest,Thank you for your excellent 5/5 rating. We appreciate your positive feedback and hope you had a delightful stay. If you have any specific comments or suggestions, please feel free to share them with us. We look forward to welcoming you again.Sincerely, Hotel Manager
2/10 Horrible
suresh
Voyage en famille
12 janv. 2024
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
suresh
Séjour de 1 nuit en janvier 2024
Réponse de Hotel Manager le 13 janv. 2024
Dear Guest,We're sorry to see that your experience did not meet your expectations. If there are specific concerns or details you'd like to share, please provide more information. Your feedback is important to us, and we would like the opportunity to address any issues you encountered during your stay.Sincerely, Hotel Manager
10/10 Excellent
Brent
Voyage en famille
12 janv. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Brent
Séjour de 1 nuit en janvier 2024
Réponse de Hotel Manager le 12 janv. 2024
Dear Guest,Thank you for the perfect rating on your recent stay. We are thrilled to hear that you had a positive experience with us. If you have any specific comments or suggestions to share, we would love to hear them. Your feedback is essential as we strive to maintain excellent service for our guests. Looking forward to hosting you again in the future.Sincerely, Hotel Manager
8/10 Bien
Apichart
9 janv. 2024
Apichart
Séjour de 1 nuit en janvier 2024
Réponse de Hotel Manager le 11 janv. 2024
Dear Guest,Thank you for taking the time to leave a review on Expedia. We appreciate your feedback and are pleased to see your positive rating. If there are any areas where we can further enhance your experience or if you have specific comments, please let us know. Your satisfaction is important to us, and we hope to welcome you back for an even better stay in the future.Sincerely, Hotel Manager
2/10 Horrible
mariela
9 janv. 2024
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
mariela
Réponse de Hotel Manager le 10 janv. 2024
Dear Guest,We're sorry to hear that your experience did not meet your expectations. Your feedback is important to us, and we would appreciate more details about the issues you encountered during your stay. We take guest feedback seriously and use it to make improvements for future guests. We apologize for any inconvenience you may have experienced and hope to have the opportunity to better serve you in the future.Sincerely, Hotel Manager
10/10 Excellent
Amber
Voyage en famille
8 janv. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Amber
Séjour de 1 nuit en décembre 2023
Réponse de Hotel Manager le 10 janv. 2024
Dear Guest,Thank you for taking the time to share your experience. We're glad to hear that our hotel provided a simple, clean, and cozy environment for your stay. It's great to know that our staff provided great service, and the convenient location suited your needs. We appreciate your kind words and look forward to the pleasure of welcoming you back in the future.Sincerely, Hotel Manager
8/10 Bien
Karen
8 janv. 2024
Karen
Séjour de 1 nuit en janvier 2024
Réponse de Hotel Manager le 29 janv. 2024
Dear Guest,Thank you for your feedback. We appreciate your 4 out of 5 rating on Expedia. If you have any specific comments or suggestions to share, we'd love to hear them. Your satisfaction is important to us, and we hope to have the opportunity to welcome you back for an even better experience in the future.Sincerely, Hotel Manager
10/10 Excellent
Lalit
Voyage d’affaires
7 janv. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Lalit
Séjour de 1 nuit en janvier 2024
Réponse de Hotel Manager le 10 janv. 2024
Dear Guest,Thank you for your wonderful feedback! We're delighted to hear that you had a great experience with us, from the warm welcome to the fast airport pickup, great breakfast options, and a super clean environment. Providing a positive experience for our guests is our top priority, and your kind words are truly appreciated. We look forward to the pleasure of welcoming you back for another outstanding stay.Sincerely, Hotel Manager
10/10 Excellent
Max
6 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Max
Séjour de 3 nuits en janvier 2024
Réponse de Hotel Manager le 10 janv. 2024
Dear Guest,Thank you for your positive feedback. We're pleased to hear that you found our property very clean and appreciated the service from our staff. Maintaining a clean and welcoming environment is a top priority for us, and we're glad it contributed to a positive experience for you. We look forward to the pleasure of welcoming you back for another great stay.Sincerely, Hotel Manager