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Avis sur Silversmith Hotel Chicago Downtown

4 out of 5
Silversmith Hotel Chicago Downtown
10 S Wabash Ave, Chicago, IL

Avis

9,2

Merveilleux

Note des voyageurs de 10 (Excellent), d’après 1185 avis sur 1603." "
Note des voyageurs de 8 (Bien), d’après 270 avis sur 1603." "
Note des voyageurs de 6 (Satisfaisant), d’après 94 avis sur 1603." "
Note des voyageurs de 4 (Médiocre), d’après 28 avis sur 1603." "
Note des voyageurs de 2 (Horrible), d’après 26 avis sur 1603." "

9,4/10

Propreté

9,6/10

Personnel et service

8,8/10

Équipements

9,2/10

Infrastructures et conditions de l’hébergement

9,0/10

Écoresponsabilité

Avis

10/10 Excellent

Dominique

Les points forts : Infrastructures et conditions de l’hébergement
Séjour de 1 nuit en décembre 2023
Réponse de Assistant Front Office Manager, Alex Cuevas le 18 déc. 2023
Dear Dominique,Thank you for the perfect score! It was great having you with us and we hope to welcome you back again!

10/10 Excellent

ORSOLINI

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en décembre 2023
Réponse de Assistant Front Office Manager - Alex Cuevas le 15 déc. 2023
Dear Orsolini,Thank you for sharing your review. We are pleased to read that you enjoyed your experience at our hotel. We hope to welcome you back again soon!

8/10 Bien

Charles

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Réponse de Nikko le 13 févr. 2024
Hello Charles, Thank you for taking the time to leave us a review. Your feedback is greatly appreciated, and it motivates us to continue providing excellent service. We're glad to hear that you had a great experience.Best regards, Nikko AzuraFront Office Manager Silversmith Hotel

10/10 Excellent

Luc

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Situation excellente, personnel très agréable.
Séjour de 5 nuits en octobre 2023
Réponse de Assistant Front Office Manager, Alex Cuevas le 30 oct. 2023
Cher Luc,Merci beaucoup pour votre merveilleuse critique!

10/10 Excellent

Michel

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Chambre de grand confort on ,le son dès train est couper par une bonne fenestration et on était en haut soit 9iem étage Lés services très bien et de bon accueil
Séjour de 4 nuits en septembre 2023
Réponse de Assistant Front Office Manager, Alex Cuevas le 7 sept. 2023
Dear Michel,Thank you for sharing your review. We are pleased to read that you enjoyed your experience at our hotel. We hope to welcome you back again soon!

10/10 Excellent

Michel

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Service exceptionnel
Superbe hôtel avec une service exceptionnel
Séjour de 3 nuits en août 2023
Réponse de Assistant Front Office Manager, Alex Cuevas le 31 août 2023
Dear Michel,Thank you for sharing your review. We are pleased to read that you enjoyed your experience at our hotel. We hope to welcome you back again soon!

10/10 Excellent

Ekaterina, Ecully

Séjour de 2 nuits en juillet 2023
Réponse de Assistant Front Office Manager - Alex Cuevas le 21 août 2023
Dear Ekaterina,Thank you for sharing your review. We are pleased to read that you enjoyed your experience at our hotel. We hope to welcome You back again soon!

10/10 Excellent

marc

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
j'aime Chicago
très bon emplacement pour un séjour découverte à Chicago et assister au festival de blues de juin . accueil par un personnel très avenant et chambre à la hauteur de nos prévisions ; Décor des chambres et de ce trés bel hôtel réussi . Aucune remarque d'insatisfaction à énoncer.
Séjour de 4 nuits en juin 2023
Réponse de Assistant Front Office Manager - Alex Cuevas le 16 juin 2023
Dear Marc,We were glad to see you enjoyed your stay with us during your time here in Chicago. We appreciate your time and feedback, as we hope to have the opportunity to host you once again on your next visit to Chicago!

10/10 Excellent

MYLENE DE

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Le personnel est très accueillant et l’hôtel est incroyable. J’y retournerai pour mon prochain voyage.
Séjour de 3 nuits en octobre 2022
Réponse de Cole Mansfield le 17 oct. 2022
Thank you for the wonderful review. We look forward to welcoming you back.

10/10 Excellent

Martin

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
R
Séjour de 1 nuit en octobre 2022
Réponse de Cole Mansfield le 12 oct. 2022
Thank you for the 5 out of 5. We look forward to welcoming you back.

10/10 Excellent

Marco

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Très propre Personnel très accueillant
Séjour de 5 nuits en août 2022
Réponse de Cole Mansfield le 14 sept. 2022
Thank you for the great review.

8/10 Bien

Mary Biddle

Voyage en famille
Les points forts : Propreté, personnel et service, confort de la chambre
A nice hotel in the city but a little bit run down
Séjour de 2 nuits en juillet 2022
Réponse de Cole Mansfield le 23 août 2022
Thank you for your review.

10/10 Excellent

Richard

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excellent choice!
Great location. Great staff. Loved it!
Séjour de 4 nuits en juillet 2022
Réponse de Cole Mansfield le 14 juil. 2022
Thank you for the perfect 10. It is great to see you enjoyed your stay so much.

8/10 Bien

Voyageur vérifié

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
tres bien
Séjour de 5 nuits en novembre 2021
Réponse de Guest Service Team le 5 mai 2022
Merci!

10/10 Excellent

Mario

Voyage en famille, Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The service is great and it is at the heart of downtown Chicago. I will come back for sure
Séjour de 1 nuit en avril 2024

10/10 Excellent

Fernando

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Good place 😁
Séjour de 3 nuits en avril 2024

10/10 Excellent

Brendan

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
When visiting Chicago, we always turn to the Silversmith to host us during a fun weekend! The complimentary drinks and easy access to transportation is the key factors making us love this hotel.
Séjour de 2 nuits en février 2024
Réponse de Assistant Front Office Manager, Alex Cuevas le 24 avr. 2024
Dear Brendan,Thank you for sharing your review. We are pleased to read that you enjoyed your experience at our hotel. We hope to welcome you back again soon!

8/10 Bien

Annie

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great location to go to Millennium Park. It is next to the train station which you can hear, but is not overwhelming. Overall good experience.
Séjour de 2 nuits en avril 2024
Réponse de Assistant Front Office Manager, Alex Cuevas le 23 avr. 2024
Dear Annie,Thank you for sharing your review. We are pleased to read that you enjoyed your experience at our hotel. We hope to welcome you back again soon!

8/10 Bien

Joe

Voyage en couple
Les points forts : Propreté, personnel et service, équipements
fan did not work in room. no ac
Séjour de 3 nuits en avril 2024
Réponse de Assistant Front Office Manager, Alex Cuevas le 23 avr. 2024
Dear Joe,Thank you for your review, we would like to apologize for the HVAC in the room. We hope to welcome you back again, and to accommodate you in a full functional room!

10/10 Excellent

Joshua

Séjour de 3 nuits en avril 2024
Réponse de Assistant Front Office Manager, Alex Cuevas le 24 avr. 2024
Dear Joshua,Thank you for the perfect score!

8/10 Bien

Kornea

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It’s clean
Séjour de 2 nuits en avril 2024
Réponse de Assistant Front Office Manager, Alex Cuevas le 23 avr. 2024
Dear Kornea,Thank you for your review!

10/10 Excellent

Mindi, Waukesha

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great staff and service
Séjour de 1 nuit en avril 2024
Réponse de Nikko le 22 avr. 2024
Hello Mindi,Thank you for taking the time to leave us a review. Your feedback is greatly appreciated, and it motivates us to continue providing excellent service. We're glad to hear that you had a great experience, and we're here to assist you with anything else you may need. Best regards, Nikko AzuraFront Office Manager Silversmith Hotel

8/10 Bien

Heather

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
It was good.
Séjour de 1 nuit en avril 2024
Réponse de Nikko le 22 avr. 2024
Hello Heather,Thank you for taking the time to leave us a review. Your feedback is greatly appreciated, and it motivates us to continue providing excellent service. We're glad to hear that you had a great experience, and we're here to assist you with anything else you may need. Best regards, Nikko AzuraFront Office Manager Silversmith Hotel

10/10 Excellent

Moin

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great place to stay downtown. Staff was super friendly and helpful, rooms were clean and well-provisioned, water pressure in the shower was actually good! Will definitely staff again.
Séjour de 3 nuits en avril 2024
Réponse de Nikko le 21 avr. 2024
Hello Moin,Thank you for taking the time to leave us a review. Your feedback is greatly appreciated, and it motivates us to continue providing excellent service. We're glad to hear that you had a great experience, and we're here to assist you with anything else you may need. Best regards, Nikko AzuraFront Office Manager Silversmith Hotel

10/10 Excellent

Nicholas

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great spot near all of the action. Area can be a little sketchy but nothing to be too worried about.
Séjour de 2 nuits en avril 2024
Réponse de Nikko le 21 avr. 2024
Hello Nicholas, Thank you for taking the time to leave us a review. Your feedback is greatly appreciated, and it motivates us to continue providing excellent service. We're glad to hear that you had a great experience, and we're here to assist you with anything else you may need. Best regards, Nikko AzuraFront Office Manager Silversmith Hotel

10/10 Excellent

Nipa

Voyage d’affaires, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Loved the hotel, the room was spacious, and staff so helpful and friendly!
Séjour de 2 nuits en avril 2024
Réponse de Assistant Front Office Manager, Alex Cuevas le 19 avr. 2024
Dear Nipa,Thank you for sharing your review. We are pleased to read that you enjoyed your experience at our hotel. We hope to welcome you back again soon!

6/10 Satisfaisant

Marianne

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024
Réponse de Nikko le 20 avr. 2024
Hello Marianne,Thank you for taking the time to leave us a review. Your feedback is greatly appreciated, and it motivates us to continue providing excellent service. We're glad to hear that you had a great experience, and we're here to assist you with anything else you may need. Best regards, Nikko AzuraFront Office Manager Silversmith Hotel

10/10 Excellent

Shelley

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Clean bedding, comfortable bed, friendly staff and spacious room. Great for a mid-week getaway
Séjour de 1 nuit en avril 2024
Réponse de Nikko le 17 avr. 2024
Hello Shelley,Thank you for taking the time to leave us a review. Your feedback is greatly appreciated, and it motivates us to continue providing excellent service. We're glad to hear that you had a great experience, and we're here to assist you with anything else you may need. Best regards, Nikko AzuraFront Office Manager Silversmith Hotel

10/10 Excellent

Soe

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great location. The room was confortable.
Séjour de 2 nuits en avril 2024
Réponse de Assistant Front Office Manager, Alex Cuevas le 16 avr. 2024
Dear Soe,We appreciate you so much, and we thank you for your lovely comments!

10/10 Excellent

Karen

Voyage en famille, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Lovely & clean!
Séjour de 1 nuit en avril 2024
Réponse de Assistant Front Office Manager, Alex Cuevas le 16 avr. 2024
Dear Karen,We appreciate you so much, and we thank you for your lovely comments!

10/10 Excellent

DRAGANA

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en avril 2024
Réponse de Assistant Front Office Manager, Alex Cuevas le 15 avr. 2024
Dear Dragana,Thank you for the perfect score!

10/10 Excellent

Ralph

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024
Réponse de Nikko le 13 avr. 2024
Hello Ralph, Thank you for taking the time to leave us a review. Your feedback is greatly appreciated, and it motivates us to continue providing excellent service. We're glad to hear that you had a great experience, and we're here to assist you with anything else you may need. Best regards, Nikko AzuraFront Office Manager Silversmith Hotel

10/10 Excellent

Ashley

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Can’t beat this location next to the trains, central to everything in the Loop, only a few minutes from the Art Institute. Staff was super helpful and friendly. We felt very welcomed and taken care of. I would definitely recommend this hotel - a great value for the price.
Séjour de 3 nuits en avril 2024
Réponse de Assistant Front Office Manager, Alex Cuevas le 11 avr. 2024
Dear Ashley,Thank you for sharing your review. We are pleased to read that you enjoyed your experience at our hotel. We hope to welcome you back again soon!

10/10 Excellent

Samantha

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Loved this hotel! Treated so kindly and valet was so convenient and kind. Clean rooms and beautiful restrooms.
Séjour de 1 nuit en mars 2024
Réponse de Nikko le 11 avr. 2024
Hello Samantha,Thank you for taking the time to leave us a review. Your feedback is greatly appreciated and motivates us to continue providing excellent service. I will ensure that our leadership is informed about this review.Nikko AzuraFront Office ManagerSilversmith Hotel

8/10 Bien

Andrea

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Ff
Séjour de 2 nuits en avril 2024
Réponse de Assistant Front Office Manager, Alex Cuevas le 11 avr. 2024
Dear Andrea,Thank you for the score, we appreciate your feedback!

10/10 Excellent

Alfred

Voyage en famille
Les points forts : Propreté, personnel et service, équipements
Wonderful hotel - will be back. Soooo pretty, clean and a wonderful staff!
Séjour de 1 nuit en avril 2024
Réponse de Assistant Front Office Manager, Alex Cuevas le 10 avr. 2024
Dear Alfred,Thank you for your kind words, we hope to welcome you back again!

10/10 Excellent

Lee

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Beverly at the front desk was terrific! She got me an early check in and a free drink!
Séjour de 1 nuit en avril 2024
Réponse de Nikko le 4 avr. 2024
Hello Lee,Thank you for taking the time to leave us a review. Your feedback is greatly appreciated, and it motivates us to continue providing excellent service. We're glad to hear that you had a great experience, and we're here to assist you with anything else you may need. Best regards, Nikko AzuraFront Office Manager Silversmith Hotel

10/10 Excellent

Keith

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Staff was amazing. One of top 5 customer service experiences Ive had in my many years of traveling all over the world. Miles and Renee in the bar/restaurant are world class. Beverly at the front desk is my new best friend. Ill be back in Chicago probably in a month or two and wouldn't even entertain staying anywhere else.
Séjour de 2 nuits en mars 2024
Réponse de Nikko le 3 avr. 2024
Hello Keith,Thank you for taking the time to leave us a review. Your feedback is greatly appreciated, and it motivates us to continue providing excellent service. We're glad to hear that you had a great experience, and we're here to assist you with anything else you may need. Best regards, Nikko AzuraFront Office Manager Silversmith Hotel

8/10 Bien

sun young

Voyage en famille
Les points forts : Personnel et service
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Excellent location with reasonable price.
Séjour de 1 nuit en mars 2024
Réponse de Nikko le 2 avr. 2024
Hello Sun Young,Thank you for taking the time to leave us a review. Your feedback is greatly appreciated, and it motivates us to continue providing excellent service. We're glad to hear that you had a great experience, and we're here to assist you with anything else you may need. Best regards, Nikko AzuraFront Office Manager Silversmith Hotel

10/10 Excellent

Matthew

Séjour de 3 nuits en mars 2024
Réponse de Assistant Front Office Manager, Alex Cuevas le 22 avr. 2024
Dear Matthew,Thank you for the perfect score!

8/10 Bien

SANDRA

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
El hotel está muy bien ubicado, cerca del frijol (cloud gate), las habitaciones amplias y cómodas pero al llegar (la estancia ya pagada) nos hicieron esperar y de mala manera por casi una hora que porque estaba corriendo la auditoría nocturna, yo soy hotelera y sé que eso no impide poder asignar una habitación. Era de madrugada y veníamos muy cansados y con niño pequeño ya llorando por dormir en el cuarto, cuando se dio cuenta que era expedia gold vip cambió completamente su actitud pero la espera si fue muy molesta.
Séjour de 3 nuits en mars 2024
Réponse de Nikko le 2 avr. 2024
Hello Sandra,Thank you for taking the time to leave us a review. Your feedback is greatly appreciated, and it motivates us to continue providing excellent service. We're glad to hear that you had a great experience, and we're here to assist you with anything else you may need. Best regards, Nikko AzuraFront Office Manager Silversmith Hotel

8/10 Bien

Sanchez

Voyage en couple
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
The Silver Smith has excellent customer service from the time you pull up to the valet to Beverly and others working the front desk. I would recommend that they have someone conduct random checks on house keeping to keep up with quality control and to include some snacks in the room to justify the additional fee. Overall great place to stay I would give it an 8 out of 10.
Séjour de 2 nuits en mars 2024
Réponse de Assistant Front Office Manager, Alex Cuevas le 30 mars 2024
Dear Sanchez,We're thrilled your time with us was so amazing! We go above and beyond to ensure our guests have a memorable experience. It's not surprising Beverly took such wonderful care of you and made you feel so valued. Beverly is an important member of our team!

10/10 Excellent

Becky, Baraboo

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The staff was amazing! Very friendly and helpful! The location was great! Near many attractions and good access to transportation. The building is beautiful inside and out!
Séjour de 4 nuits en mars 2024
Réponse de Nikko le 30 mars 2024
Hello Becky,Thank you for taking the time to leave us a review. Your feedback is greatly appreciated, and it motivates us to continue providing excellent service. We're glad to hear that you had a great experience, and we're here to assist you with anything else you may need. Best regards, Nikko AzuraFront Office Manager Silversmith Hotel

8/10 Bien

Holly

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Room was clean and quiet but we were on the back side - the front faces the L and it seems like those rooms could be louder. Easy to get around either by foot or L from this location to most major tourist spots. Staff very friendly and helpful. Good drinks in the bar.
Séjour de 2 nuits en mars 2024
Réponse de Nikko le 30 mars 2024
Hello Holly,Thank you for taking the time to leave us a review. Your feedback is greatly appreciated, and it motivates us to continue providing excellent service. We're glad to hear that you had a great experience, and we're here to assist you with anything else you may need. Best regards, Nikko AzuraFront Office Manager Silversmith Hotel

10/10 Excellent

Amy

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Wonderful front desk staff! Peloton available was great!
Séjour de 2 nuits en mars 2024
Réponse de Assistant Front Office Manager, Alex Cuevas le 29 mars 2024
Dear Amy,Thank you for sharing your review. We are pleased to read that you enjoyed your experience at our hotel. We hope to welcome you back again soon!

10/10 Excellent

Stacey

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The rooms were very spacious. The showers were generous. The beds heavenly (even if you have a bad back). Excellent staff. It was a wonderful stay in a swanky historic hotel that has personality. You can’t beat its proximity to all the major Chicago attractions that you could walk to or catch public transportation to practically right outside the door. We definitely recommend staying here!
Séjour de 2 nuits en mars 2024
Réponse de Nikko le 27 mars 2024
Hello Stacey,Thank you for leaving a perfect-star review. It truly made our day! We're thrilled to know that we were able to make you happy, and we look forward to doing so again in the future. Your review is a great way for us to gauge our performance and ensure we continue to meet our customers' expectations. We appreciate your feedback and can't wait to serve you again soon. Best regards, Nikko AzuraFront Office Manager Silversmith Hotel

10/10 Excellent

Noriko, Kobe

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
シカゴ美術館、ミレニアムパークが近く観光に便利でした。ベッドがフカフカで良く眠れた。スタッフは親切で良い滞在になりました。
Séjour de 2 nuits en mars 2024
Réponse de Nikko le 27 mars 2024
Hello Noriko,Thank you for leaving a perfect-star review. It truly made our day! We're thrilled to know that we were able to make you happy, and we look forward to doing so again in the future. Your review is a great way for us to gauge our performance and ensure we continue to meet our customers' expectations. We appreciate your feedback and can't wait to serve you again soon. Best regards, Nikko AzuraFront Office Manager Silversmith Hotel

10/10 Excellent

Stephen

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Friendly and helpful staff. Hotel is close to Art Institute, Millennium Park and excellent restaurants.
Séjour de 1 nuit en mars 2024
Réponse de Nikko le 27 mars 2024
Hello Stephen,Thank you for leaving a perfect-star review. It truly made our day! We're thrilled to know that we were able to make you happy, and we look forward to doing so again in the future. Your review is a great way for us to gauge our performance and ensure we continue to meet our customers' expectations. We appreciate your feedback and can't wait to serve you again soon. Best regards, Nikko AzuraFront Office Manager Silversmith Hotel

10/10 Excellent

Joel

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Our second stay here was as great as the first! I appreciate consistently amazing service and friendliness, the room comfort and size, and the central location in the Loop. All around, another excellent experience!
Séjour de 5 nuits en mars 2024
Réponse de Nikko le 26 mars 2024
Hello Joel,Thank you for taking the time to leave us a review. Your feedback is greatly appreciated, and it motivates us to continue providing excellent service. We're glad to hear that you had a great experience, and we're here to assist you with anything else you may need. Best regards, Nikko AzuraFront Office Manager Silversmith Hotel

8/10 Bien

Theresa

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Late check in. Staff was friendly and welcoming. Property was clean and inviting. Breakfast was available at the hotel and was very good.
Séjour de 3 nuits en mars 2024
Réponse de Assistant Front Office Manager, Alex Cuevas le 26 mars 2024
Dear Theresa,Thank you for sharing your review. We are pleased to read that you enjoyed your experience at our hotel. We hope to welcome you back again soon!