Les notes se basent sur un nombre total de 129 avis vérifiés

4,3 sur 5
Recommandé par 79 % des clients
4,5 Propreté de la chambre
4,4 Services et personnel
4,4 Confort de la chambre
4,4 Conditions de l'hôtel
Avis Expedia vérifiés
5 sur 5
Recommandé
pour Couples
par un voyageur vérifié de Chicag

Getaway Weekend

Publié le 12 mars 2017
Les + : The cleanliness and the staff
Les - : Widen the parking spaces.
Situation : Great location to nearby restaurants, activities and only minutes away from downtown St. Charles and Pheasant Run.
My wife and I simply planned a quite getaway weekend from the daily grind and the Courtyard provided exactly what we were hoping for.
Commentaire laissé par : Direction de l'hôtel
15 mars 2017 par Barb Merigold, Direction de l'hôtel
Thank you so much for sharing your kind comments about your stay. I am glad you and your wife were able to have a nice getaway! Come see us again soon.
5 sur 5
par Vishnu

Convenient and Clean Hotel

Publié le 24 févr. 2017 sur Hotels
It was an overall good experience!! I would definitely recommend this Hotel
Commentaire laissé par : Direction de l'hôtel
15 mars 2017 par Barbara Merigold, Direction de l'hôtel
So glad to hear you had a great experience. We would love to have you back. Thanks for sharing your comments!
4 sur 5
par Kevin

Decent hotel

Publié le 2 févr. 2017 sur Hotels
In town for concert
Commentaire laissé par : Direction de l'hôtel
15 mars 2017 par Barbara Merigold, Direction de l'hôtel
Thanks for sharing your feedback. We appreciate you staying with us!
5 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié

Just right for our purpose.

Publié le 22 janv. 2017
Close to the places we needed to go. Convenient to restaurants.
Commentaire laissé par : Direction de l'hôtel
24 janv. 2017 par Barb Merigold, Direction de l'hôtel
Thank you for sharing your trip in Expedia. We appreciate your positive feedback.
5 sur 5
par un voyageur vérifié

Publié le 31 déc. 2016 sur Hotels
Commentaire laissé par : Direction de l'hôtel
3 janv. 2017 par General Manager, Direction de l'hôtel
Thank you for sharing your stay. We are very glad to hear that you enjoyed the hotel.
5 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié de St Charles IL

Excellent Hotel

Publié le 28 déc. 2016
Very cozy hotel, with a fireplace, whirpool to relax, swimming pool to just get in the water and cool off. Great customer service. Best time to go during the week. Not many people around. Will go again and again. I'm fascinated with this place.
Commentaire laissé par : Direction de l'hôtel
3 janv. 2017 par Barb Merigold, Direction de l'hôtel
Thank you for sharing your kind comments about the hotel and our staff. We are glad to hear that you were able to enjoy our amenities and will look forward to having you back again in the future!
5 sur 5
par Robert

Publié le 22 déc. 2016 sur Hotels
Commentaire laissé par : Direction de l'hôtel
3 janv. 2017 par General Manager, Direction de l'hôtel
Thank you for staying with us. We are very glad to hear that you enjoyed your stay!
5 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié de H

Excellent Stay

Publié le 6 déc. 2016
Is my favorite hotel to be. Cozy fireplace, clean and spacious rooms. Quiet, and great customer service. It has a fitness room and swimming pool with whirlpool. Is a perfect getaway for me. And the price is good.
Commentaire laissé par : Direction de l'hôtel
8 déc. 2016 par Barb Merigold, Direction de l'hôtel
Thank you for sharing your feedback. We are so glad to hear that you love all the hotel's amenities. We hope to see you again soon!
4 sur 5
par un voyageur vérifié

Publié le 28 nov. 2016 sur Hotels
Commentaire laissé par : Direction de l'hôtel
8 déc. 2016 par General Manager, Direction de l'hôtel
Thank you for sharing your stay. We are glad to hear you had a good time.
3 sur 5
par un voyageur vérifié de US

Very noisy

Publié le 26 nov. 2016
The in room refrigerator was so loud it had to be unplugged. The rooms and hallway were active and loud all night with doors voices and walking
Commentaire laissé par : Direction de l'hôtel
29 nov. 2016 par barbara.merigold@marriott.com, Direction de l'hôtel
Thank you for sharing your experience. We are sorry to hear that there was noise in the hallway at night. When guests return at a late hour, and the rest of the hotel is asleep, the noise seems even louder. We do have employees on property overnight and security on busy weekends, and can always address any disruptive noise issues that arrive. We also have extended rooms you can request where there is a long hallway upon entering that keeps you further away from the noise when you are sleeping. If your travels bring you back to St. Charles, we would be more than happy to provide you with one of these rooms. Thanks again for sharing your feedback!