Literie de qualité supérieure, bureau
Vérifier la disponibilité

Avis sur La Quinta Inn & Suites by Wyndham Williamsburg Historic Area

2.5 out of 5
La Quinta Inn & Suites by Wyndham Williamsburg Historic Area
600 Bypass Rd, Williamsburg, VA

Avis

6,6
Note des voyageurs de 10 (Excellent), d’après 223 avis sur 1004." "
Note des voyageurs de 8 (Bien), d’après 264 avis sur 1004." "
Note des voyageurs de 6 (Satisfaisant), d’après 200 avis sur 1004." "
Note des voyageurs de 4 (Médiocre), d’après 164 avis sur 1004." "
Note des voyageurs de 2 (Horrible), d’après 153 avis sur 1004." "

6,6/10

Propreté

7,2/10

Personnel et service

6,4/10

Équipements

6,2/10

Infrastructures et conditions de l’hébergement

6,8/10

Écoresponsabilité

Avis

2/10 Horrible

Nathalie

Séjour de 1 nuit en mars 2024
Réponse de dereck le 30 mars 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Williamsburg Historic Area. We are saddened to hear your experience did not meet your expectations; please allow us to express our sincerest apologies. Rest assured we are taking the appropriate measures to address the problem and prevent any future occurrences. We appreciate the time you took to share your concerns.

8/10 Bien

Jean-Pierre

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Intéressant si vous passez dans le coin
Excellent petit déjeuner.
Séjour de 1 nuit en novembre 2022
Réponse de derek le 30 nov. 2022
Your feedback is very important to us, and I am saddened to hear that your stay did not meet your expectations. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences.

8/10 Bien

guy

Les points forts : Propreté, personnel et service, équipements
Nous avons particulièrement apprécié les déjeuners qui étaient variés et beaucoup de choix. L’endroit est silencieux et agréable.
Séjour de 4 nuits en mars 2022
Réponse de Staff le 2 avr. 2022
Thank you for staying with us at La Quinta Inn & Suites by Wyndham Williamsburg Historic Area.

6/10 Satisfaisant

Shirley D

Voyage en famille, Voyage en groupe, Voyage en couple
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Front desk staff was wonderful and so was breakfast
Séjour de 2 nuits en avril 2024

2/10 Horrible

James

Voyage en famille
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This was the dirtiest hotel I have ever been in. We did not stay. We did not even unpack. There was a large group of young men partying in the parking lot, drinking and playing loud music . I did not feel safe walking through the parking lot with my wife.
Séjour de 1 nuit en avril 2024

8/10 Bien

Timothy

Voyage en groupe
Les points forts : Personnel et service et équipements
Comfortable bed and very quiet area and clean rooms. Only thing I found that was wrong was the toilet was leaking at the bottom.
Séjour de 2 nuits en avril 2024

6/10 Satisfaisant

Lhea

Voyage en famille
Les points faibles : Infrastructures et conditions de l’hébergement
Our toilet leaked all over the floor every time we flushed. Room 333
Séjour de 2 nuits en mars 2024

4/10 Médiocre

Jason

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The shower curtain was disgusting.
Séjour de 1 nuit en avril 2024

2/10 Horrible

Alexandra

Voyage en famille, Voyage en groupe
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Horrible place to stay. Very dirty hair in the beds and all over the room. Bathroom doesn’t look like it has been cleaned in a very long time. Blood on the curtains. Never again.
Séjour de 1 nuit en mars 2024

2/10 Horrible

Jenna

Voyage en famille
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Room was filthy and smelled like mold. It was horrible. Tiles falling off the wall. Garbage left in bathroom and by the bed. Horrible.
Séjour de 1 nuit en mars 2024

10/10 Excellent

Jane A

Séjour de 2 nuits en mars 2024

6/10 Satisfaisant

ALEJANDRO

Les points forts : Propreté, personnel et service, équipements
My room was dirty and one of my towels had a stain on it.
Séjour de 1 nuit en mars 2024
Réponse de dereck le 11 mars 2024
I would like to offer my sincerest apologies for the problems you encountered during your stay at the La Quinta Inns & Suites last week. I do not know what happened with our housekeeping staff; however, I am looking into it to ensure it does not happen again. However, it blackened your stay at our hotel, and for that I am sorry

10/10 Excellent

Alfred

Séjour de 6 nuits en février 2024
Réponse de dereck le 28 mars 2024
Thank you for staying with us at La Quinta Inn & Suites by Wyndham Williamsburg Historic Area and for taking the time to tell us about your experience. Your feedback is very important to us. Next time you are in the Williamsburg area we hope you will choose to stay with us again.

8/10 Bien

TIMOTHY

Les points forts : Propreté et personnel et service
Séjour de 1 nuit en février 2024
Réponse de dereck le 7 mars 2024
I would like to offer my sincerest apologies for the problems you encountered during your stay at the La Quinta Inns & Suites last week.

6/10 Satisfaisant

warren

Voyage en couple
Les points faibles : Personnel et service
Could not really get hot water in the shower. Room was poorly equipped. No trash receptacle in the room
Séjour de 1 nuit en janvier 2024
Réponse de derek le 12 févr. 2024
I would like to offer my sincerest apologies for the problems you encountered during your stay at the La Quinta Inns & Suites last week. I do not know what happened with our housekeeping staff; however, I am looking into it to ensure it does not happen again. However, it blackened your stay at our hotel, and for that I am sorry.

4/10 Médiocre

Michael

Voyage en famille
Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Toenail clipping on the bathroom floor, door doesn’t seal very well, dog food on floor by bed not cleaned up. We didn’t have animals. Plug-ins so broken nothing would stay plugged in. Mini fridge not plugged in and very warm. Just not the cleanest hotel
Séjour de 1 nuit en janvier 2024
Réponse de derek le 29 janv. 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Williamsburg Historic Area. We are saddened to hear your experience did not meet your expectations; please allow us to express our sincerest apologies. Rest assured we are taking the appropriate measures to address the problem and prevent any future occurrences. We appreciate the time you took to share your concerns

6/10 Satisfaisant

James

Voyage en couple
Les points forts : Propreté et équipements
The property itself is rather nice and I've stayed here before. The problem was that the lobby when we came for breakfast was freezing cold! The thermostat was only reading 46° and you could see your breath while you were sitting down eating. It was really really cold. Also outside the door to the middle of the hotel or cigarette butts all over the sidewalk which looks like they haven't been swept up in forever. But my biggest complaint was having to go down and make breakfast and eat breakfast in 40° weather inside a hotel.
Séjour de 1 nuit en janvier 2024
Réponse de derek le 29 janv. 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Williamsburg Historic Area. We are saddened to hear your experience did not meet your expectations; please allow us to express our sincerest apologies. Rest assured we are taking the appropriate measures to address the problem and prevent any future occurrences. We appreciate the time you took to share your concerns

8/10 Bien

Jennifer

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en janvier 2024
Réponse de derek le 29 janv. 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Williamsburg Historic Area. We are saddened to hear your experience did not meet your expectations; please allow us to express our sincerest apologies. Rest assured we are taking the appropriate measures to address the problem and prevent any future occurrences. We appreciate the time you took to share your concerns

6/10 Satisfaisant

Marty

Séjour de 2 nuits en décembre 2023
Réponse de derek le 29 janv. 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Williamsburg Historic Area. We are saddened to hear your experience did not meet your expectations; please allow us to express our sincerest apologies. Rest assured we are taking the appropriate measures to address the problem and prevent any future occurrences. We appreciate the time you took to share your concerns

8/10 Bien

Anita

Voyage en famille
Les points forts : Personnel et service et équipements
Prices were fair, location was good, and breakfast was more than expected. Quailty and condition of room left something to be desired, but in my opinion acceptably, but not great.
Séjour de 1 nuit en décembre 2023
Réponse de derek le 29 janv. 2024
thank you

2/10 Horrible

Kelly

Voyage en famille
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
This property is beyond run down. Do yourself a favor and stay elsewhere. It’s disgusting….stained carpets, ripped curtains, mold, no heat, broken tv, literally not at all clean.
Séjour de 2 nuits en décembre 2023
Réponse de derek le 29 janv. 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Williamsburg Historic Area. We are saddened to hear your experience did not meet your expectations; please allow us to express our sincerest apologies. Rest assured we are taking the appropriate measures to address the problem and prevent any future occurrences. We appreciate the time you took to share your concerns

2/10 Horrible

Kelly

Voyage en famille
Les points faibles : Équipements
This property is easily the worst hotel I’ve ever stayed in. We changed rooms four times and each one was equally disgusting. Carpets stained, bedding stained, heat didn’t work, black mold on the back of one door, rooms weren’t cleaned, trash on floors,dirty elevators, no heat in hallways or lobby area. I could go on and on….we have filed a formal complaint to the corporate office but do yourself a favor DO NOT STAY HERE!
Réponse de derek le 29 janv. 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Williamsburg Historic Area. We are saddened to hear your experience did not meet your expectations; please allow us to express our sincerest apologies. Rest assured we are taking the appropriate measures to address the problem and prevent any future occurrences. We appreciate the time you took to share your concerns..

10/10 Excellent

Maximino

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en décembre 2023
Réponse de derek le 29 janv. 2024
thank you

6/10 Satisfaisant

Carmen

Réponse de derek le 12 févr. 2024
I would like to offer my sincerest apologies for the problems you encountered during your stay at the La Quinta Inns & Suites last week, it blackened your stay at our hotel, and for that I am sorry.

6/10 Satisfaisant

Ping

Séjour de 2 nuits en décembre 2023
Réponse de derek le 29 janv. 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Williamsburg Historic Area. We are saddened to hear your experience did not meet your expectations; please allow us to express our sincerest apologies. Rest assured we are taking the appropriate measures to address the problem and prevent any future occurrences. We appreciate the time you took to share your concerns

6/10 Satisfaisant

Janet R.

Voyage en famille
Séjour de 1 nuit en décembre 2023
Réponse de derek le 29 janv. 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Williamsburg Historic Area. We are saddened to hear your experience did not meet your expectations; please allow us to express our sincerest apologies. Rest assured we are taking the appropriate measures to address the problem and prevent any future occurrences. We appreciate the time you took to share your concerns

6/10 Satisfaisant

Janet R.

Voyage en famille
Séjour de 1 nuit en décembre 2023
Réponse de derek le 29 janv. 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Williamsburg Historic Area. We are saddened to hear your experience did not meet your expectations; please allow us to express our sincerest apologies. Rest assured we are taking the appropriate measures to address the problem and prevent any future occurrences. We appreciate the time you took to share your concerns

8/10 Bien

Michele

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Price was reasonable and the location excellent to where we wanted to go. The breakfast bar was very good except it closed early. The room was a good size. My only complaint is that the coffee maker is something to be desired. Bring your own maker if you can.
Séjour de 3 nuits en décembre 2023
Réponse de derek le 29 janv. 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Williamsburg Historic Area. We are saddened to hear your experience did not meet your expectations; please allow us to express our sincerest apologies. Rest assured we are taking the appropriate measures to address the problem and prevent any future occurrences. We appreciate the time you took to share your concerns

6/10 Satisfaisant

Andi

Voyage en famille
Les points forts : Personnel et service
Older property. Decently clean. There was a left over hat in one of our rooms and a child's hair bow in the other. The breakfast was good. Lots of choices.
Séjour de 1 nuit en décembre 2023
Réponse de derek le 29 janv. 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Williamsburg Historic Area. We are saddened to hear your experience did not meet your expectations; please allow us to express our sincerest apologies. Rest assured we are taking the appropriate measures to address the problem and prevent any future occurrences. We appreciate the time you took to share your concerns

10/10 Excellent

Marji

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
great place for a great place
Séjour de 2 nuits en décembre 2023
Réponse de dereck le 29 janv. 2024
thank you

6/10 Satisfaisant

Marie

Les points forts : Propreté, personnel et service, équipements
The breakfast was okay it was neet and clean except they have some bug's anyway I'm afraid of that
Séjour de 3 nuits en décembre 2023
Réponse de derek le 29 janv. 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Williamsburg Historic Area. We are saddened to hear your experience did not meet your expectations; please allow us to express our sincerest apologies. Rest assured we are taking the appropriate measures to address the problem and prevent any future occurrences. We appreciate the time you took to share your concerns

6/10 Satisfaisant

Brandy

Voyage en couple
Hotel was really just OK. Whatever they were using to mop the floors was extremely slippery. This was true for common areas as well as the foyer area in the room. We also had some trouble with our door lock and had to get the keys re-coded at least once, and still struggled even after that. However, for the money, it was exactly as expected.
Séjour de 3 nuits en décembre 2023
Réponse de derek le 29 janv. 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Williamsburg Historic Area. We are saddened to hear your experience did not meet your expectations; please allow us to express our sincerest apologies. Rest assured we are taking the appropriate measures to address the problem and prevent any future occurrences. We appreciate the time you took to share your concerns

10/10 Excellent

Anderson

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en décembre 2023
Réponse de derek le 29 janv. 2024
thank you

2/10 Horrible

Greg

Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Réponse de derek le 29 janv. 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Williamsburg Historic Area. We are saddened to hear your experience did not meet your expectations; please allow us to express our sincerest apologies. Rest assured we are taking the appropriate measures to address the problem and prevent any future occurrences. We appreciate the time you took to share your concerns

4/10 Médiocre

Paul

Voyage en famille
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
The hallways and stairwells were unclean. Many rooms on the "pet" floor were dirty. One smelled of urine. Another had roaches in it.
Séjour de 4 nuits en novembre 2023
Réponse de derek le 29 janv. 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Williamsburg Historic Area. We are saddened to hear your experience did not meet your expectations; please allow us to express our sincerest apologies. Rest assured we are taking the appropriate measures to address the problem and prevent any future occurrences. We appreciate the time you took to share your concerns

4/10 Médiocre

Stephanie

Arrived at our room and it had not been cleaned. Trash everywhere no sheets on the bed. Then there was not a room available like we had requested. We were put in the loudest room in the facility next to lobby.
Séjour de 2 nuits en décembre 2023
Réponse de derek le 29 janv. 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Williamsburg Historic Area. We are saddened to hear your experience did not meet your expectations; please allow us to express our sincerest apologies. Rest assured we are taking the appropriate measures to address the problem and prevent any future occurrences. We appreciate the time you took to share your concerns

2/10 Horrible

Scott, Winterville

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en novembre 2023
Réponse de derek le 29 janv. 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Williamsburg Historic Area. We are saddened to hear your experience did not meet your expectations; please allow us to express our sincerest apologies. Rest assured we are taking the appropriate measures to address the problem and prevent any future occurrences. We appreciate the time you took to share your concerns

6/10 Satisfaisant

Judy

Voyage en famille
Les points forts : Personnel et service
Les points faibles : Propreté
The convenience and price were very nice. The quality of the room was subpar. The bedding was not made properly, the towels had stains, the walls were dirty, and the vanity in the bathroom had large chips of wood out of the bottom.
Séjour de 2 nuits en novembre 2023
Réponse de derek le 4 déc. 2023
We appreciate you taking the time to inform us of your recent experience with our staff. Please allow us to express our sincerest apologies. The lack of professionalism described is certainly not in line with our code of conduct. Your review has been shared with management so that training opportunities can be implemented immediately. Here at La Quinta Inns & Suites by Wyndham, Williamsburg Historic Area, we continuously strive to meet your needs and expectations.

6/10 Satisfaisant

Rebecca

Voyage en famille
Breakfast is great and the price makes this place a good deal. But the fitness room has been closed for months and cardio room equipment is now inoperable. So no workout facilities.
Séjour de 2 nuits en novembre 2023
Réponse de dertk le 4 déc. 2023
We appreciate you taking the time to inform us of your recent experience with our staff. Please allow us to express our sincerest apologies. Here at La Quinta Inns & Suites by Wyndham, Williamsburg Historic Area, we continuously strive to meet your needs and expectations.

8/10 Bien

lisa

Séjour de 3 nuits en novembre 2023
Réponse de derek le 4 déc. 2023
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham, Williamsburg Historic Area. We apologize if your experience did not meet 100% of your expectations. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations

2/10 Horrible

Jill

Voyage en famille avec de jeunes enfants, Voyage avec des animaux de compagnie
Les points forts : Personnel et service
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
While the location and exterior of the hotel were convenient and looked okay, the rooms were terrible. Our first room spelled like urine, so they moved us to another, where, upon opening the door, there were roaches skittering. The third room had hair and stains on the bed. Needless to say, we did not stay. The silver lining was that the staff was helpful and had no problem assisting with a full refund.
Séjour de 4 nuits en novembre 2023
Réponse de derek le 4 déc. 2023
We appreciate you taking the time to inform us of your recent experience with our staff. Please allow us to express our sincerest apologies. The lack of professionalism described is certainly not in line with our code of conduct. Your review has been shared with management so that training opportunities can be implemented immediately. Here at La Quinta Inns & Suites by Wyndham, Williamsburg Historic Area, we continuously strive to meet your needs and expectations.

6/10 Satisfaisant

Zachariah

Les points forts : Propreté
Séjour de 1 nuit en novembre 2023
Réponse de derek le 29 janv. 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Williamsburg Historic Area. We are saddened to hear your experience did not meet your expectations; please allow us to express our sincerest apologies. Rest assured we are taking the appropriate measures to address the problem and prevent any future occurrences. We appreciate the time you took to share your concerns

4/10 Médiocre

Stephen

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Stay elsewhere
Hotel needs a refresh. Best up walls. Ceiling patch jobs. Dirty carpet.
Séjour de 1 nuit en novembre 2023
Réponse de derek le 20 nov. 2023
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Williamsburg Historic Area. We are saddened to hear your experience did not meet your expectations; please allow us to express our sincerest apologies. Rest assured we are taking the appropriate measures to address the problem and prevent any future occurrences.

2/10 Horrible

Sara

This hotel over charged me for my room and fees for my animal. The room was not sufficient there was a big tear in the rug. I let the staff know about the rug when I got the room and they charged me for the damages.
Séjour de 2 nuits en novembre 2023
Réponse de derek le 20 nov. 2023
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Williamsburg Historic Area. We are saddened to hear your experience did not meet your expectations; please allow us to express our sincerest apologies. Rest assured we are taking the appropriate measures to address the problem and prevent any future occurrences.

10/10 Excellent

Beverly

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en novembre 2023
Réponse de derek le 14 nov. 2023
thank you

4/10 Médiocre

Edward

Voyage en famille
Les points faibles : Infrastructures et conditions de l’hébergement
Séjour de 2 nuits en novembre 2023
Réponse de derek le 14 nov. 2023
Your feedback is very important to us, and I am saddened to hear that your stay did not meet your expectations. Please rest assured that we are taking the appropriate measures to address any problem and prevent any future occurrences.

4/10 Médiocre

Ashley

Séjour de 1 nuit en novembre 2023
Réponse de derek le 29 janv. 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Williamsburg Historic Area. We are saddened to hear your experience did not meet your expectations; please allow us to express our sincerest apologies. Rest assured we are taking the appropriate measures to address the problem and prevent any future occurrences. We appreciate the time you took to share your concerns

10/10 Excellent

Gary

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 5 nuits en novembre 2023
Réponse de derek le 12 nov. 2023
thank you

10/10 Excellent

Douglas

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great Value
Excellent service, clean and great value
Séjour de 1 nuit en octobre 2023
Réponse de derek le 10 nov. 2023
thank you

8/10 Bien

Kenry

Séjour de 1 nuit en octobre 2023
Réponse de derek le 4 déc. 2023
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham, Williamsburg Historic Area. We apologize if your experience did not meet 100% of your expectations. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations