Extérieur

Avis sur Hilton Charlotte Uptown

4 out of 5
Hilton Charlotte Uptown
222 E 3rd St, Charlotte, NC

Avis

8,8

Excellent

Note des voyageurs de 10 (Excellent), d’après 611 avis sur 1010." "
Note des voyageurs de 8 (Bien), d’après 222 avis sur 1010." "
Note des voyageurs de 6 (Satisfaisant), d’après 90 avis sur 1010." "
Note des voyageurs de 4 (Médiocre), d’après 49 avis sur 1010." "
Note des voyageurs de 2 (Horrible), d’après 38 avis sur 1010." "

9,2/10

Propreté

9,0/10

Personnel et service

8,4/10

Équipements

9,0/10

Infrastructures et conditions de l’hébergement

8,8/10

Écoresponsabilité

Avis

10/10 Excellent

PASCALE

Séjour de 1 nuit en septembre 2021

10/10 Excellent

Yanicj

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en juillet 2021

10/10 Excellent

Francine

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en février 2020
Réponse de Peter le 9 mars 2020
Thank you for taking the time to provide us feedback regarding your stay. I am glad to see you enjoyed your stay and I hope the next time your travels take you to Charlotte you will choose to stay with us again. There are many choices when traveling and we sincerely appreciate you choosing to stay with us.

10/10 Excellent

Gerald, Norfolk

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It had a restaurant on the property
Séjour de 2 nuits en mars 2024
Réponse de Preston le 27 mars 2024
I am glad to see you enjoyed your stay and I hope the next time your travels take you to Charlotte you will choose to stay with us again. There are many choices when traveling and we sincerely appreciate you choosing to stay with us. If I can ever be of any assistance, please do not hesitate to contact me

10/10 Excellent

Yolanda

Les points forts : Propreté et équipements
I rest very good and eat delicius!
Séjour de 1 nuit en mars 2024
Réponse de Preston le 27 mars 2024
I am glad to see you enjoyed your stay and I hope the next time your travels take you to Charlotte you will choose to stay with us again. There are many choices when traveling and we sincerely appreciate you choosing to stay with us. If I can ever be of any assistance, please do not hesitate to contact me

10/10 Excellent

Michael

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Would definitely stay again
Séjour de 1 nuit en mars 2024
Réponse de Trey Simmons le 25 mars 2024
Thank you for your recent stay and survey about our hotel. We are glad to see you enjoyed your stay and look forward to welcoming you back in the future!

6/10 Satisfaisant

Di

Voyage en famille avec de jeunes enfants
Les points forts : Personnel et service
It is noisy for the air conditioner and some low frequency noises not know where it come from. Had a bad sleep at night.
Séjour de 1 nuit en mars 2024
Réponse de Trey Simmons le 25 mars 2024
Thank you for your recent stay and survey. I am sorry to see you had issues with your HVAC and have passed that to maintenance for resolve. We hope to welcome you back in the future.

10/10 Excellent

cole

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
10/10 would stay there again
Séjour de 3 nuits en mars 2024
Réponse de Preston le 23 mars 2024
I am glad to see you enjoyed your stay and I hope the next time your travels take you to Charlotte you will choose to stay with us again. There are many choices when traveling and we sincerely appreciate you choosing to stay with us. If I can ever be of any assistance, please do not hesitate to contact me.

10/10 Excellent

Chip

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
stop
Séjour de 1 nuit en mars 2024
Réponse de Preston le 23 mars 2024
I am glad to see you enjoyed your stay and I hope the next time your travels take you to Charlotte you will choose to stay with us again. There are many choices when traveling and we sincerely appreciate you choosing to stay with us. If I can ever be of any assistance, please do not hesitate to contact me.

10/10 Excellent

Jama

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Our first visit to Charlotte. Beautiful, walkable and safe downtown area. We'll be back.
Séjour de 2 nuits en mars 2024
Réponse de Preston le 18 mars 2024
I am glad to see you enjoyed your stay and I hope the next time your travels take you to Charlotte you will choose to stay with us again. There are many choices when traveling and we sincerely appreciate you choosing to stay with us. If I can ever be of any assistance, please do not hesitate to contact me.

10/10 Excellent

Scott

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024
Réponse de Trey Simmons le 19 mars 2024
Thank you for your recent stay and survey about our hotel! We look forward to welcoming you back in the future!

10/10 Excellent

Bernard

Les points forts : Propreté
Séjour de 2 nuits en mars 2024
Réponse de Trey Simmons le 19 mars 2024
Thank you for your recent stay and survey about our hotel! We look forward to welcoming you back in the future!

10/10 Excellent

debra

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The service was great. The hotel is around a lot of things. Parking was free. No problem to check in or out. Will be coming again.
Séjour de 1 nuit en mars 2024
Réponse de Trey Simmons le 18 mars 2024
Thank you for your recent stay and survey about our hotel! We look forward to welcoming you back in the future!

4/10 Médiocre

Michael

Voyage en famille
Les points faibles : Propreté
Disappointed to find our bedding and towels stained with blood.
Séjour de 1 nuit en mars 2024
Réponse de Preston le 17 mars 2024
I would like to apologize for the issues you experienced during your stay with us. I will be sharing your feedback with our management team so they can look into your concerns,I understand there are many choices when traveling and we sincerely appreciate you choosing to stay with us. I hope the next time your travels take you to Charlotte you will give us another opportunity to earn your trust and I believe you will see a huge difference in our hotel. If there is ever anything I can do to assist in the future, please do not hesitate to contact me and I would be more than happy to assist in any way possible.

10/10 Excellent

Ana, Lawrence

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements
The premises were beautiful, the staff friendly and helpful. The amenities were great with the onsite restaurant, and a rooftop premier lounge.
Séjour de 2 nuits en mars 2024
Réponse de Trey Simmons le 17 mars 2024
Thank you for your recent stay and survey about our hotel! We look forward to welcoming you back!

10/10 Excellent

Roxanne

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Everything was wonderful.
Séjour de 1 nuit en mars 2024
Réponse de Preston le 9 mars 2024
I am glad to see you enjoyed your stay and I hope the next time your travels take you to Charlotte you will choose to stay with us again. There are many choices when traveling and we sincerely appreciate you choosing to stay with us. If I can ever be of any assistance, please do not hesitate to contact me.

10/10 Excellent

Muhammad Ali

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
10/10 experience always here.
Séjour de 1 nuit en février 2024
Réponse de Preston le 1 mars 2024
I am glad to see you enjoyed your stay and I hope the next time your travels take you to Charlotte you will choose to stay with us again. There are many choices when traveling and we sincerely appreciate you choosing to stay with us. If I can ever be of any assistance, please do not hesitate to contact me.

8/10 Bien

Mike

Séjour de 2 nuits en février 2024
Réponse de Preston le 20 mars 2024
I am glad to see you enjoyed your stay and I hope the next time your travels take you to Charlotte you will choose to stay with us again. There are many choices when traveling and we sincerely appreciate you choosing to stay with us. If I can ever be of any assistance, please do not hesitate to contact me

10/10 Excellent

John, Pittsburgh

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Excellent
Séjour de 1 nuit en février 2024
Réponse de Preston le 26 févr. 2024
I am glad to see you enjoyed your stay and I hope the next time your travels take you to Charlotte you will choose to stay with us again. There are many choices when traveling and we sincerely appreciate you choosing to stay with us. If I can ever be of any assistance, please do not hesitate to contact me.

10/10 Excellent

Emanuel

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
We enjoyed our stay
Séjour de 2 nuits en février 2024
Réponse de Trey Simmons le 25 févr. 2024
Thank you for your recent stay and survey about our hotel. I am glad to see you enjoyed your stay and we look forward to welcoming you back again!

10/10 Excellent

Jacob

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Réponse de Trey Simmons le 14 févr. 2024
Thank you for your recent stay and survey about our hotel! We are happy you enjoyed your stay and look forward to welcoming you back in the future!

10/10 Excellent

Danny

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Fantastic will recommend and will be returning soon.
Séjour de 1 nuit en février 2024
Réponse de Trey Simmons le 12 févr. 2024
Thank you for your recent stay and survey about our property! We are glad you enjoyed your stay and look forward to welcoming you back!

10/10 Excellent

Latasha

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great staff… took top tier 5 stars
Séjour de 2 nuits en janvier 2024
Réponse de Trey Simmons le 5 févr. 2024
Thank you so much for your recent stay and survey about our hotel! I am glad to see you enjoyed your stay; we look forward to welcoming you back in the future!

10/10 Excellent

Kenny

Voyage en couple
Les points forts : Propreté, personnel et service, équipements
I had to park offsite due to vehicle size restriction
Séjour de 1 nuit en février 2024
Réponse de Alexa le 4 févr. 2024
I am glad to see you enjoyed your stay and I hope the next time your travels take you to Charlotte you will choose to stay with us again. There are many choices when traveling and we sincerely appreciate you choosing to stay with us. If I can ever be of any assistance, please do not hesitate to contact me.

8/10 Bien

Haoqu

Voyage en famille
Les points forts : Propreté et personnel et service
Good place in Charlotte
Séjour de 1 nuit en février 2024
Réponse de Trey Simmons le 3 févr. 2024
Thank you for your recent stay and survey about our hotel! We hope you enjoyed your stay and hope to welcome you back in the future!

10/10 Excellent

Melissa

Voyage en groupe, Voyage d’affaires
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
I loved it!
Séjour de 1 nuit en janvier 2024
Réponse de Trey Simmons le 1 févr. 2024
Thank you for your recent stay and survey about our hotel! I am happy you enjoyed your stay and we look forward to welcoming you back again.

10/10 Excellent

Danielle

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
From booking to arriving and during our stay…everything was seemless and the staff was amazing. Let’s start with my request prior to our arrival for my boyfriend’s celebration. They were able to accommodate our stay then vallet greeted us with a warm welcome (which helped reassure my bf his truck was in good hands). The front desk provided us with all the info we needed and we had one minor issue with the heat. When I tell you the engineer was at our door in 3 secs to fix it! Love the sense of urgency! Well let me wrap this up. Highly recommend this hotel and there’s PLENTY of restaurants in the surrounding area. You’ll see us again ❤️
Séjour de 1 nuit en janvier 2024
Réponse de Alexa le 29 janv. 2024
am glad to see you enjoyed your stay and I hope the next time your travels take you to Charlotte you will choose to stay with us again. There are many choices when traveling and we sincerely appreciate you choosing to stay with us. If I can ever be of any assistance, please do not hesitate to contact me.

10/10 Excellent

Sean

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Would recommend it for a Good nights-stay in Charlotte to almost anyone. Enjoyed my stay.
Séjour de 1 nuit en janvier 2024
Réponse de Alexa le 29 janv. 2024
I am glad to see you enjoyed your stay and I hope the next time your travels take you to Charlotte you will choose to stay with us again. There are many choices when traveling and we sincerely appreciate you choosing to stay with us. If I can ever be of any assistance, please do not hesitate to contact me.

10/10 Excellent

jacob

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Really enjoyed the shower and size of the room
Séjour de 2 nuits en janvier 2024
Réponse de Alexa le 26 janv. 2024
I am glad to see you enjoyed your stay and I hope the next time your travels take you to Charlotte you will choose to stay with us again. There are many choices when traveling and we sincerely appreciate you choosing to stay with us. If I can ever be of any assistance, please do not hesitate to contact me.

10/10 Excellent

Chris

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It was nice
Séjour de 2 nuits en décembre 2023
Réponse de Alexa le 25 janv. 2024
I am glad to see you enjoyed your stay and I hope the next time your travels take you to Charlotte you will choose to stay with us again. There are many choices when traveling and we sincerely appreciate you choosing to stay with us. If I can ever be of any assistance, please do not hesitate to contact me.

10/10 Excellent

Kiesh

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The property was walkable for breakfast/lunch/dinner. In addition, there is full service restaurant on the premises if you chose to not walk. Could walk to the Spectrum which was a plus. However, if you chose to explore, there is a train stop directly across the street. Overall, great experience and I would patronize again.
Séjour de 3 nuits en janvier 2024
Réponse de Trey Simmons le 24 janv. 2024
Thank you for your recent stay and survey about our hotel! We are glad to see you enjoyed your stay and time and look forward to welcoming you back in the future!

10/10 Excellent

lucius

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en janvier 2024
Réponse de Preston le 22 janv. 2024
I am glad to see you enjoyed your stay and I hope the next time your travels take you to Charlotte you will choose to stay with us again. There are many choices when traveling and we sincerely appreciate you choosing to stay with us. If I can ever be of any assistance, please do not hesitate to contact me.

10/10 Excellent

Jackson

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The staff was so helpful and super nice
Séjour de 2 nuits en janvier 2024
Réponse de Preston le 22 janv. 2024
I am glad to see you enjoyed your stay and I hope the next time your travels take you to Charlotte you will choose to stay with us again. There are many choices when traveling and we sincerely appreciate you choosing to stay with us. If I can ever be of any assistance, please do not hesitate to contact me.

10/10 Excellent

Jairo Alexie

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 2 nuits en janvier 2024
Réponse de Preston le 22 janv. 2024
I am glad to see you enjoyed your stay and I hope the next time your travels take you to Charlotte you will choose to stay with us again. There are many choices when traveling and we sincerely appreciate you choosing to stay with us. If I can ever be of any assistance, please do not hesitate to contact me.

8/10 Bien

Michael

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This Hilton is very close to NASCAR Hall of Fame and was a very nice property. Only problem was getting to the different levels of the parking garage. Beside that we would stay again.
Séjour de 1 nuit en janvier 2024
Réponse de Preston le 22 janv. 2024
I am glad to see you enjoyed your stay and I hope the next time your travels take you to Charlotte you will choose to stay with us again. There are many choices when traveling and we sincerely appreciate you choosing to stay with us. If I can ever be of any assistance, please do not hesitate to contact me.

6/10 Satisfaisant

Morag, Bainbridge island

Séjour de 2 nuits en janvier 2024
Réponse de Preston le 22 janv. 2024
I am glad to see you enjoyed your stay and I hope the next time your travels take you to Charlotte you will choose to stay with us again. There are many choices when traveling and we sincerely appreciate you choosing to stay with us. If I can ever be of any assistance, please do not hesitate to contact me.

2/10 Horrible

Vickie

Les points forts : Équipements et infrastructures et conditions de l’hébergement
Check in staff very rude and not helpful
Séjour de 1 nuit en janvier 2024
Réponse de Preston le 14 janv. 2024
It looks from your low scores that we did not meet your expectations for your stay. If there was anything we could have done better please let us know as we would appreciate the additional feedback. I understand there are many choices when traveling and we sincerely appreciate you choosing to stay with us. I hope the next time your travels take you to Charlotte you will give us another opportunity to earn your trust and I believe you will see a huge difference in our hotel. If there is ever anything I can do to assist in the future, please do not hesitate to contact me and I would be more than happy to assist in any way possible

10/10 Excellent

Soo

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Nice
Séjour de 2 nuits en janvier 2024
Réponse de Preston le 11 janv. 2024
I am glad to see you enjoyed your stay and I hope the next time your travels take you to Charlotte you will choose to stay with us again. There are many choices when traveling and we sincerely appreciate you choosing to stay with us. If I can ever be of any assistance, please do not hesitate to contact me.

10/10 Excellent

CINDY

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Clean and not much noise
Séjour de 2 nuits en janvier 2024
Réponse de Preston le 11 janv. 2024
I am glad to see you enjoyed your stay and I hope the next time your travels take you to Charlotte you will choose to stay with us again. There are many choices when traveling and we sincerely appreciate you choosing to stay with us. If I can ever be of any assistance, please do not hesitate to contact me.

10/10 Excellent

Geraldine

Séjour de 3 nuits en décembre 2023
Réponse de Preston le 11 janv. 2024
I am glad to see you enjoyed your stay and I hope the next time your travels take you to Charlotte you will choose to stay with us again. There are many choices when traveling and we sincerely appreciate you choosing to stay with us. If I can ever be of any assistance, please do not hesitate to contact me.

10/10 Excellent

Lauralee

Séjour de 1 nuit en décembre 2023
Réponse de Preston le 7 janv. 2024
I understand there are many choices when traveling and we sincerely appreciate you choosing to stay with us. I hope the next time your travels take you to Charlotte you will give us another opportunity and I believe you will see a huge difference in our hotel. If there is ever anything I can do to assist in the future, please do not hesitate to contact me and I would be more than happy to assist in any way possible.

10/10 Excellent

David

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Staff was professional Room was clean Area has great dining choices Parking not bad
Séjour de 1 nuit en décembre 2023
Réponse de Preston le 2 janv. 2024
I am glad to see you enjoyed your stay and I hope the next time your travels take you to Charlotte you will choose to stay with us again. There are many choices when traveling and we sincerely appreciate you choosing to stay with us. If I can ever be of any assistance, please do not hesitate to contact me.

10/10 Excellent

Wayne

Les points forts : Infrastructures et conditions de l’hébergement
Séjour de 2 nuits en décembre 2023
Réponse de Preston le 2 janv. 2024
I am glad to see you enjoyed your stay and I hope the next time your travels take you to Charlotte you will choose to stay with us again. There are many choices when traveling and we sincerely appreciate you choosing to stay with us. If I can ever be of any assistance, please do not hesitate to contact me.

10/10 Excellent

Terrance

Séjour de 2 nuits en décembre 2023
Réponse de Preston le 26 déc. 2023
I am glad to see you enjoyed your stay and I hope the next time your travels take you to Charlotte you will choose to stay with us again. There are many choices when traveling and we sincerely appreciate you choosing to stay with us. If I can ever be of any assistance, please do not hesitate to contact me.

10/10 Excellent

Oleg

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Thank you for amazing time.
Séjour de 3 nuits en décembre 2023
Réponse de Preston le 23 déc. 2023
I am glad to see you enjoyed your stay and I hope the next time your travels take you to Charlotte you will choose to stay with us again. There are many choices when traveling and we sincerely appreciate you choosing to stay with us. If I can ever be of any assistance, please do not hesitate to contact me.

10/10 Excellent

Goni, Germantown

Séjour de 1 nuit en décembre 2023
Réponse de Preston le 23 déc. 2023
I am glad to see you enjoyed your stay and I hope the next time your travels take you to Charlotte you will choose to stay with us again. There are many choices when traveling and we sincerely appreciate you choosing to stay with us. If I can ever be of any assistance, please do not hesitate to contact me.

10/10 Excellent

FREDERICK WILLIAM, breinigsville

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 2 nuits en décembre 2023
Réponse de Preston le 19 déc. 2023
I am glad to see you enjoyed your stay and I hope the next time your travels take you to Charlotte you will choose to stay with us again. There are many choices when traveling and we sincerely appreciate you choosing to stay with us. If I can ever be of any assistance, please do not hesitate to contact me.

8/10 Bien

Alex

Voyage en famille
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Les points faibles : Équipements
Séjour de 2 nuits en décembre 2023
Réponse de Preston le 19 déc. 2023
I am glad to see you enjoyed your stay and I hope the next time your travels take you to Charlotte you will choose to stay with us again. There are many choices when traveling and we sincerely appreciate you choosing to stay with us. If I can ever be of any assistance, please do not hesitate to contact me.

10/10 Excellent

Christopher

Séjour de 2 nuits en décembre 2023
Réponse de Preston le 19 déc. 2023
I am glad to see you enjoyed your stay and I hope the next time your travels take you to Charlotte you will choose to stay with us again. There are many choices when traveling and we sincerely appreciate you choosing to stay with us. If I can ever be of any assistance, please do not hesitate to contact me.

10/10 Excellent

Christopher

Séjour de 1 nuit en décembre 2023
Réponse de Preston le 7 janv. 2024
I am glad to see you enjoyed your stay and I hope the next time your travels take you to Charlotte you will choose to stay with us again. There are many choices when traveling and we sincerely appreciate you choosing to stay with us. If I can ever be of any assistance, please do not hesitate to contact me