Les notes se basent sur un nombre total de 393 avis vérifiés

Ils ont payé. Ils ont séjourné. Nous avons vérifié.
3,8 sur 5
Recommandé par 80 % des clients
4,0 Propreté de la chambre
4,2 Services et personnel
3,9 Confort de la chambre
3,9 Conditions de l'hôtel
Avis Expedia vérifiés
Ils ont payé. Ils ont séjourné. Nous avons vérifié.
3 sur 5
par un voyageur vérifié

Weekend Getaway

Publié le 23 sept. 2016
The young man that checked us in was very polite. Arrived in the room, bf jumped in the shower but when he went to get out the tub was clogged. Called the front desk and the young man bought new keys to the room next door up to us. When we got in the new room, the tub worked but the bathroom door didn't close all the way. Good thing it was my boyfriend and I. Also the vending machine on our floor took my dollar so had to get another one from the front desk. Overall we had a very quiet and comfortable stay. It is conveniently located to the mall, movies, and restaurants. Lastly they put a $98 hold on your credit card and it takes 5 days to get it back, they don't prewarn you though. We'd still stay there again.
4 sur 5
par un voyageur vérifié

Publié le 20 juin 2016 sur Hotels
OK.
Commentaire laissé par : Direction de l'hôtel
par General Manager, Direction de l'hôtel
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay.
4 sur 5
par Kathleen de North Carolina

Hotel needs to review services

Publié le 15 juin 2016 sur Hotels
the staff was friendly. The breakfast was very good and the attendant was extremely efficient. Two problems: the desk clerks seem to know nothing about the area-places to eat, activities,shopping. Also no tv in lobby but one in kitchen area but could not turn it on unless people were in there and could not change the channel from the weather channel.
Commentaire laissé par : Direction de l'hôtel
par General Manager, Direction de l'hôtel
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay.
3 sur 5
par Buddug de Wales

Disappointed

Publié le 7 juin 2016 sur Hotels
Was very disappointed with the breakfast implements all plastic cups plates and cutlery. The bed cover had a biro stain on and something else!
Commentaire laissé par : Direction de l'hôtel
par Manager, Direction de l'hôtel
Thank you for taking the time to share your feedback. We apologize for the dissatisfaction of your stay. We take the time to listen to your constructive comments so we can continually improve our services. We hope for another opportunity to exceed your expectations.
4 sur 5
par un voyageur vérifié

Ce voyageur n'a laissé qu'une note Publié le 5 juin 2016 sur Hotels
5 sur 5
par Kenneth de Atlanta

Nice Hotel

Publié le 31 mai 2016 sur Hotels
Room was very comfortable. Nice beds, pleasant atmosphere, staff was courteous. Hot breakfast. Nice stay.
Commentaire laissé par : Direction de l'hôtel
par General Manager, Direction de l'hôtel
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay.
2 sur 5
par un voyageur vérifié

Dirty.

Publié le 31 mai 2016 sur Orbitz
Not a great area. Food thrown in hall ways. Elevator sticky from spilled orange juice. When I told the front desk, owners, they said yes we know. We will get to it. I heard the staff talking about the sticky elevator 1hour before and still no one got a mop and cleaned it up.
Commentaire laissé par : Direction de l'hôtel
14 juin 2016 par Manager, Direction de l'hôtel
Thank you for taking the time to share your feedback. We apologize for the dissatisfaction of your stay. We take the time to listen to your constructive comments so we can continually improve our services. We hope for another opportunity to exceed your expectations.
4 sur 5
par un voyageur vérifié

Publié le 31 mai 2016 sur Hotels
Beds and pillows were uncomfortable.
Commentaire laissé par : Direction de l'hôtel
par General Manager, Direction de l'hôtel
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay.
3 sur 5
par Katherine de Columbia

Publié le 23 mai 2016 sur Hotels
It was alright, it wasn't worth what I paid for the room to be honest it should've been half the price the sheets were stained the room was big but sparse the hot tub was nice in the room but the other tub dripped no matter what you did. The walls were thin and I could hear the neighbors tv and I could hear the stairwell door slam every time people walked thru. Breakfast was decent tho
5 sur 5
par un voyageur vérifié

Will stay here again

Publié le 4 mai 2016 sur Hotels
Very clean,nice and enjoyable stay.