Les notes se basent sur un nombre total de 242 avis vérifiés

Ils ont payé. Ils ont séjourné. Nous avons vérifié.
3,9 sur 5
Recommandé par 87 % des clients
4,1 Propreté de la chambre
4,2 Services et personnel
4,0 Confort de la chambre
4,1 Conditions de l'hôtel
Ils ont payé. Ils ont séjourné.
Nous avons vérifié.
3 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié

E.g. nice hotel close to the interstate

Publié le 29 août 2015
Nice hotel. Wasn't crazy about the pool, a friendly place.
5 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié de California

Had a wonderful stay.

Publié le 15 août 2015
The room was very clean and updated. Staff was pleasant and helpful. Nice breakfast. Will stay again the next time I visit Huntersville.
5 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié

Publié le 15 août 2015
nice and clean, comfortable, near lots of places to eat
2 sur 5
par un voyageur vérifié de South Carolina

Beware!

Publié le 6 août 2015
Les + : The staff was really pleasant!
Les - : Make sure spreads are always clean from stains, people do nasty stuff at hotels.
Situation : The mall is nearby and traffic is very hectic.
OMG! This hotel is not what it is. We did not get the room we paid for. My husband had to pay extra money to get the room we wanted and it was not what it was. The furniture was worn and somewhat dirty. There was hair in the bathroom, small rolls of toliet paper, the pillows were uncomfortable, our bedspread had an unidentifiable stain, there was someone or somebody smoking herbs and it was very noisy. This hotel serves a lot of locals so we saw all kind of strange people that looked as if they were strung out on something. We definitely will not be going back here to stay. However, the staff was nice. Our room was switch, but overall I was really disappointed for the money we spent. Boohoo, better anniversary the next time
Commentaire laissé par : Direction de l'hôtel
10 août 2015 par Manager, Direction de l'hôtel
I apologize that your experience was anything less than satisfying. Our goal is to not only meet the needs of each and every guest we serve, but to exceed your expectations to make your stay as pleasant and comfortable as possible. Please know that your feedback is extremely valuable to us. Feedback such as yours assists us in improving our service and property on a daily basis. In addition, please know that your comments and issues will be addressed. It is our hope that you will give us another opportunity to serve you. Again, I apologize for the inconvenience during your stay and hope to see you during your next visit.
5 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié

Publié le 3 août 2015
Very nice hotel. Comfortable room and very clean. Continental breakfast had a lot of variety but the hot food was not the best (sausage patties tasted very processed and egg patties?? didn't taste like eggs), but the rest of it was pretty good. The pool did not look very exciting (pretty small) so we didn't go in. But, it was a great location and it was nice to be so close to the interstate and not far from downtown Charleston.
1 sur 5
par un voyageur vérifié de North Charleston, SC

Not nice.

Publié le 3 août 2015
Les + : Nothing.
Les - : Update and clean rooms. Remove stains from carpet and furniture.
Situation : Nothing.
Bugs in room. Hotel refused to refund as was prepaid through Expedia.
Commentaire laissé par : Direction de l'hôtel
6 août 2015 par Manager, Direction de l'hôtel
I apologize that your experience was anything less than satisfying. Our goal is to not only meet the needs of each and every guest we serve, but to exceed your expectations to make your stay as pleasant and comfortable as possible. Please know that your feedback is extremely valuable to us. Feedback such as yours assists us in improving our service and property on a daily basis. In addition, please know that your comments and issues will be addressed.
2 sur 5
par un voyageur vérifié

Not a pleasant experience

Publié le 2 août 2015
It was not a good experience. Our room was small and smelled moldy. We spent ten minutes trying to get the TV to work which was an inconvenience to the staff member at the front desk who had the main remote control. The location was ok. I wouldn't recommend this hotel to a friend unless it was free.
Commentaire laissé par : Direction de l'hôtel
5 août 2015 par Manager, Direction de l'hôtel
I apologize that your experience was anything less than satisfying. Our goal is to not only meet the needs of each and every guest we serve, but to exceed your expectations to make your stay as pleasant and comfortable as possible. Please know that your feedback is extremely valuable to us. Feedback such as yours assists us in improving our service and property on a daily basis. In addition, please know that your comments and issues will be addressed.
4 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié de upstate South Carolina

nice hotel

Publié le 27 juil. 2015
very nice room. Just what we needed. Staff was very friendly and motel was clean.
2 sur 5
par un voyageur vérifié de Florence, SC

Very Dated and Old looking

Publié le 16 juin 2015
Les - : The Decor needs to be updated
We reserved this hotel to stay over there for the weekend when we got to Charleston. It didn't look anything like the pictures. I believe it was probably clean but we decided not stay on seeing the place because it was not what we wanted. Now, if I am going over there for a conference and had to find a cost effective place to stay or pinching pennies kind of thing, I could "probably" stay there but not for a "let's stay in a hotel this weekend" kind of place, you'd probably want something more updated and more lively. I can't say if it was clean or dirty as we did not stay in the room assigned to us. Now, the staff who attended to us was cordial.
Commentaire laissé par : Direction de l'hôtel
17 juin 2015 par Manager, Direction de l'hôtel
Thank you for the review.
5 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié de Brunswick, GA

Great place to stay

Publié le 9 juin 2015
Les + : Comfortable room and good breakfast. Nice people working there.
Les - : Pretty good the way it is.
Situation : 15 minute drive to downtown Charleston.
Friendly and helpful staff. Clean and well appointed room. Comfortable bed, (pillow top). Well prepared breakfast with many choices. Definately will stay here again.