Les notes se basent sur un nombre total de 436 avis vérifiés

3,8 sur 5
Recommandé par 77 % des clients
4,0 Propreté de la chambre
4,1 Services et personnel
3,8 Confort de la chambre
3,8 Conditions de l'hôtel
Avis Expedia vérifiés
4 sur 5
par un voyageur vérifié de Compiegne

HOTEL A RECOMMANDER

Publié le 28 sept. 2011 sur Hotels
Hôtel confortable, très grande chambre bien équipée et petit déjeuner sympathique. Bonne étape
3 sur 5
par un voyageur vérifié

Too expensive for the location.

Publié le 21 avr. 2017
Difficult entrance access. Few parking spaces. And a lame breakfast
4 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié

Nice hotel fairly close to old downtown area.

Publié le 19 avr. 2017
Les + : Location
Les - : Shower/bathroom not in the best condition.
Situation : Restaurants nearby and close to freeway.
Stayed 3 nights...quiet location, but close to restaurants and freeway.
Commentaire laissé par : Direction de l'hôtel
19 avr. 2017 par Linda, Direction de l'hôtel
Thank you for your review. We are glad you enjoyed your stay and hope to see you again in the future.
1 sur 5
par un voyageur vérifié de Greenville, SC

Advertise pets are welcome, pets are not welcome

Publié le 16 avr. 2017
We picked this hotel because they advertised pets welcome with no additional fees, refused to refund when we found out that pets are not welcome. We found another hotel at 1am.
Commentaire laissé par : Direction de l'hôtel
18 avr. 2017 par Manager, Direction de l'hôtel
Thank you for taking the time to share your feedback. We apologize for the dissatisfaction. We take the time to listen to your constructive comments so we can continually improve our services. We love pets, we checked our Country Inn website and Expedia website but don't see any advertise pets are welcome. Please let us know the website you see the advertise. The hotel is 100% pet and smoke free.
1 sur 5
par un voyageur vérifié de Charleston SC

not a great place

Publié le 12 avr. 2017
The furniture was dirty no hot water I had to switch rooms towels were dingy needed to be replaced. Not happy about the choice at all! Will never choose it again!!
Commentaire laissé par : Direction de l'hôtel
17 avr. 2017 par Linda, Direction de l'hôtel
We're sorry you didn't enjoy your stay at our hotel. We will use your response to ensure things are corrected for future guests. Thank you for letting us know of the problems you experienced.
3 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié

Publié le 1 avr. 2017
Hotel was comfortable. However, room was dated. Tub, faucet and sink needed repairs. Otherwise it was fine.
Commentaire laissé par : Direction de l'hôtel
4 avr. 2017 par Linda, Direction de l'hôtel
Thank you for reaching out and writing your review. We are sorry you were not satisfied with the accommodations of your room.. We will review the conditions of your room with our housekeeping and maintenance staff to ensure all guest rooms are up to Country Inns & Suites by Carlson standards.
2 sur 5
par un voyageur vérifié de M.

Close to mall and good restaurants!

Publié le 31 mars 2017
Spent one missable evening with no air conditioning. During the next twelve hours complained to three different staff and the evening gentlemen was convinced he'd fixed it, but after two hours of sweat offered a a new room! Problem with next room only the entry and bathroom lights worked. Third room was satisfactory. Our stay was four days and it was not worth the price we paid.
Commentaire laissé par : Direction de l'hôtel
2 avr. 2017 par Manager, Direction de l'hôtel
Thank you for reaching out and writing your review. We are sorry you were not satisfied with the accommodations of your room. We will review the conditions of your room with our housekeeping staff to ensure all guest rooms are up to Country Inns & Suites by Carlson standards.
2 sur 5
par un voyageur vérifié de Midlands, SC

Mediocre hotel.

Publié le 28 mars 2017
The rooms and entire hotel was very hot, so not very comfortable. The beds were comfortable, wifi was available and nice TVs. The staff wasn't very friendly. There were kids running up and down hallways at night and hotel had lots of noise outside with no sound barriers. We may would stay again, but not for the price we paid. We felt we Def did not get our money's worth from this hotel.
Commentaire laissé par : Direction de l'hôtel
31 mars 2017 par Linda, Direction de l'hôtel
We apologize you were not satisfied with the condition of the hotel during your stay. I'm sorry that the hotel was hotter than you would have liked. We appreciate you taking the time share your experience. Your comments are valued, and your suggestions will be used to consider improvements in the future.
3 sur 5
par un voyageur vérifié

Publié le 16 mars 2017
Les + : My check-in experience was really nice. The Front Desk attendant was very friendly and pleasant.
Les - : Bathroom tub was not very clean. Lots of hairs everywhere when I checked in. Everything else was clean though.
Pretty standard hotel considering the price. They do have free breakfast, which I wasn't able to take advantage of (early flight). But staff was very pleasant and nice.
Commentaire laissé par : Direction de l'hôtel
18 mars 2017 par Linda, Direction de l'hôtel
We’re sorry you were unhappy - we’ll work hard to fix the issue you experienced. Thanks for letting us know.
4 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié de St. Louis, MO

Nice hotel. Within walking distance to restaurants

Publié le 7 mars 2017
Les + : The hotel was clean and had a pretty good breakfast in the mornings.
Les - : Nothing. The hotel was nice.
Nice hotel. Right off of the interstate and close to a lot of restaurants. About 20 minutes away from downtown Charleston and 10 minutes from the airport.
Commentaire laissé par : Direction de l'hôtel
8 mars 2017 par Linda, Direction de l'hôtel
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay. We look forward to your next stay.