Avis sur JW Marriott Hotel Chandigarh
JW Marriott Hotel Chandigarh
Sector 35B, Dakshin Marg, Chandigarh, Punjab
Avis
9,0
Merveilleux
9,2/10
Propreté
9,2/10
Personnel et service
9,2/10
Équipements
9,0/10
Infrastructures et conditions de l’hébergement
9,2/10
Écoresponsabilité
Avis
Voyage en famille avec de jeunes enfants
7 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 2 nuits en avril 2024
10/10 Excellent
harlaap
31 mars 2024
Les points forts : Propreté
harlaap
Séjour de 1 nuit en mars 2024
10/10 Excellent
Ravi
26 mars 2024
Ravi
Séjour de 1 nuit en mars 2024
8/10 Bien
Surinder
19 mars 2024
Surinder
Séjour de 1 nuit en mars 2024
10/10 Excellent
Jatinder
14 mars 2024
Jatinder
Séjour de 1 nuit en mars 2024
10/10 Excellent
Rimie
14 mars 2024
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Rimie
Séjour de 3 nuits en mars 2024
10/10 Excellent
Narinder Pal Singh
Voyage en famille
14 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Narinder Pal Singh
Séjour de 1 nuit en mars 2024
10/10 Excellent
ishy
Voyage en famille, Voyage d’affaires
10 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
ishy
Séjour de 2 nuits en mars 2024
10/10 Excellent
Arshdeep, Surrey
Voyage en famille
5 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Arshdeep
Séjour de 1 nuit en mars 2024
10/10 Excellent
Taswan
Voyage d’affaires, Voyage en couple
3 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Taswan
Séjour de 5 nuits en février 2024
10/10 Excellent
Jatinder
2 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Jatinder
Séjour de 6 nuits en février 2024
10/10 Excellent
Raj, Merrill
Voyage en famille
19 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Raj
Séjour de 4 nuits en février 2024
10/10 Excellent
Amandeep
4 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Amandeep
Séjour de 19 nuits en janvier 2024
10/10 Excellent
Kiranjeet
Voyage en couple
29 janv. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Kiranjeet
Séjour de 2 nuits en janvier 2024
6/10 Satisfaisant
Abhinav
Voyage en famille avec de jeunes enfants
28 janv. 2024
Abhinav
Séjour de 10 nuits en janvier 2024
10/10 Excellent
Sheila
28 janv. 2024
Les points forts : Personnel et service et équipements
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Sheila
Séjour de 2 nuits en janvier 2024
10/10 Excellent
Simarjit
13 janv. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Simarjit
Séjour de 1 nuit en janvier 2024
2/10 Horrible
Harpreet
6 janv. 2024
Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
Harpreet
Séjour de 1 nuit en janvier 2024
10/10 Excellent
Imran
Voyage en famille
5 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great luxury hotel stay
Imran
Séjour de 2 nuits en janvier 2024
10/10 Excellent
HARINDER
31 déc. 2023
HARINDER
Séjour de 3 nuits en décembre 2023
10/10 Excellent
Chetandeep Singh, SURREY
Voyage en famille, Voyage d’affaires
17 déc. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Chetandeep Singh
Séjour de 1 nuit en décembre 2023
10/10 Excellent
Arpinder
Voyage en famille, Voyage d’affaires
15 déc. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Arpinder
Séjour de 2 nuits en décembre 2023
10/10 Excellent
Puneet
11 déc. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Puneet
10/10 Excellent
DEVANG
Voyage en couple
28 nov. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
DEVANG
Séjour de 3 nuits en novembre 2023
8/10 Bien
Anika
Voyage en couple
22 nov. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Anika
Séjour de 1 nuit en novembre 2023
8/10 Bien
Manny
2 nov. 2023
Manny
Séjour de 2 nuits en octobre 2023
10/10 Excellent
kiara
Voyage en famille
31 oct. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
kiara
Séjour de 1 nuit en octobre 2023
10/10 Excellent
Amit
Voyage en famille
23 oct. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Best JW in India
Amit
Séjour de 1 nuit en octobre 2023
10/10 Excellent
Amit
Voyage en famille avec de jeunes enfants, Voyage d’affaires
19 oct. 2023
Les points forts : Équipements
Amit
Séjour de 1 nuit en octobre 2023
10/10 Excellent
vinod
20 sept. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
vinod
Séjour de 2 nuits en septembre 2023
Réponse de Vishal Singh le 13 oct. 2023
Dear Guest,Greetings from JW Marriott Chandigarh!We sincerely appreciate you taking out the time and giving us the five star rating. It was our pleasure serving you and hoping to see you soon.Warm RegardsVishal SinghGeneral Manager
10/10 Excellent
harjit
16 sept. 2023
harjit
Séjour de 1 nuit en septembre 2023
Réponse de Vishal Singh le 13 oct. 2023
Dear Harjit, Greetings from JW Marriott Chandigarh! Thank you for taking out the time to review us. We are extremely pleased to know that you were satisfied by the service provided by us. Looking forward to hosting you again! Warm Regards, Vishal Singh General Manager
10/10 Excellent
Ipnindera, HAYWARD
17 août 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Ipnindera
Séjour de 2 nuits en août 2023
Réponse de Vishal Singh le 13 oct. 2023
Dear Ipnindera,Greetings from JW Marriott Chandigarh! We appreciate you taking the time to give us a review. We are overjoyed to hear that you were pleased with the service we provided. We work hard to provide our customers with the best service. We hope you visit more frequently. Looking forward to hosting you again soon. Warm RegardsVishal SinghGeneral Manager
10/10 Excellent
Jasbir
15 août 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Too Good
Jasbir
Séjour de 1 nuit en août 2023
Réponse de Vishal Singh le 13 oct. 2023
Dear Jasbir,Greetings from JW Marriott Chandigarh! Thank you so much for choosing our hotel and share your wonderful feedback. We are thrilled to hear that you enjoyed your the service and hospitality provided by our staff. The entire team of JW Marriott Chandigarh strives to achieve maximum guest satisfaction and to offer bespoke services . I hope you would visit us more often for such memorable experience. Warm Regards Vishal Singh General Manager
6/10 Satisfaisant
PARAG
Voyage en famille
3 août 2023
Les points forts : Infrastructures et conditions de l’hébergement et confort de la chambre
PARAG
Séjour de 7 nuits en juillet 2023
10/10 Excellent
Rajinder
Voyage d’affaires
2 août 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excellent stay
Rajinder
Séjour de 3 nuits en juillet 2023
10/10 Excellent
Inderjit
Voyage d’affaires
30 juil. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Inderjit
Séjour de 2 nuits en juillet 2023
8/10 Bien
kamajit
28 juil. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
kamajit
Séjour de 13 nuits en juillet 2023
10/10 Excellent
manoj
Voyage en couple
14 juil. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
manoj
Séjour de 1 nuit en juillet 2023
Réponse de Vishal Singh, General Manager le 14 juil. 2023
Dear Manoj, Greetings from JW Marriott Chandigarh! It was a pleasure having you with us and thank you for taking your valuable time out to review us.The team and I are delighted to know that you had a wonderful experience at JW Marriott Chandigarh, and we were able to live up to your expectations.It is words of appreciation from our esteemed guests that keeps us motivated to strive harder to provide the best of services and excel in what we do.We certainly enjoyed looking after you and look forward to the pleasure of welcoming you back soon.
10/10 Excellent
manoj
Voyage en couple
14 juil. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
manoj
Séjour de 3 nuits en juillet 2023
Réponse de Vishal Singh, General Manager le 14 juil. 2023
Dear Manoj, Greetings from JW Marriott Chandigarh! It was a pleasure having you with us and thank you for taking your valuable time out to review us.The team and I are delighted to know that you had a wonderful experience at JW Marriott Chandigarh, and we were able to live up to your expectations.It is words of appreciation from our esteemed guests that keeps us motivated to strive harder to provide the best of services and excel in what we do.We certainly enjoyed looking after you and look forward to the pleasure of welcoming you back soon.
4/10 Médiocre
Rohan
Voyage en famille
9 juil. 2023
Les points faibles : Propreté
Rohan
Séjour de 1 nuit en juillet 2023
Réponse de Vishal Singh, General Manager le 14 juil. 2023
Dear Rohan, Greetings from JW Marriott Chandigarh! Thank you for providing us your feedback.I am extremely disappointed to learn that we did not meet your expectations. I would like to assure you that this level of service is not a norm at our hotel and is definitely not reflective of what we strive to provide to our guests.I sincerely hope that you will not let this mar your impression about us and please do give us another opportunity to welcome you back.
2/10 Horrible
Ruab
10 juin 2023
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Ruab
Séjour de 1 nuit en juin 2023
Réponse de Vishal Singh, General Manager le 14 juil. 2023
Dear Ruab, Greetings from JW Marriott Chandigarh! Thank you for taking the time to share your feedback with us.We take great pride in the service and facilities we offer at our hotel and I am truly disturbed that we were not able to deliver the experience that we espouse. Please rest assured that your comments are being taken seriously. I have discussed your feedback in detail with the team and have also emphasized on the importance of following laid down standards and procedures.I do realize that this in no way makes up for the inconvenience you went through, but I sincerely hope that you will not let this mar your impression about JW Marriott Chandigarh and please do give us another opportunity to welcome you back.
10/10 Excellent
Rajinder
Voyage d’affaires
31 mai 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Rajinder
Séjour de 4 nuits en mai 2023
Réponse de Vishal Singh, General Manager le 14 juil. 2023
Dear Rajinder, Greetings from JW Marriott Chandigarh! It was a pleasure having you with us and thank you for taking your valuable time out to review us.The team and I are delighted to know that you had a wonderful experience at JW Marriott Chandigarh, and we were able to live up to your expectations.It is words of appreciation from our esteemed guests that keeps us motivated to strive harder to provide the best of services and excel in what we do.We certainly enjoyed looking after you and look forward to the pleasure of welcoming you back soon.
10/10 Excellent
Steven
Voyage en famille
6 mai 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Steven
Séjour de 2 nuits en mai 2023
Réponse de Warm Regards, Vishal Singh General Manager le 11 mai 2023
Dear Guest,Thank you so much for sharing your kind feedback with us. We are glad that the JW Marriott Team was able to provide you with a hospitable and memorable stay with us. We shall also be sharing your positive feedback with our team in regards to the services delivered, as it is such feedback that keeps them motivated to deliver their best in terms of guest experiences.Once again, thank you for staying at JW Marriott Chandigarh, we hope to host you again very soon!
10/10 Excellent
Maninder, savage
Voyage en famille, Voyage d’affaires
4 mai 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Maninder
Séjour de 1 nuit en mai 2023
Réponse de Vishal Singh General Manager le 10 mai 2023
Dear Guest,Thank you for your kind words about our staff, especially Mr. Arnav. We are delighted to hear that he made your stay special and that your concerns were addressed promptly. We hope to have the pleasure of welcoming you back soon.Warm Regards,
6/10 Satisfaisant
Sameer
Voyage en famille avec de jeunes enfants
30 avr. 2023
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Sameer
Séjour de 3 nuits en avril 2023
Réponse de Warm Regards, Vishal Singh General Manager le 1 mai 2023
Dear Guest,We apologize if you have had a negative experience with our lobby staff. However, we do not condone or support any behavior that could be perceived as lazy or complacent. Our staff members are trained to provide exceptional customer service and are expected to maintain a high level of professionalism at all times.Regarding the issue of upselling, we understand that some guests may feel uncomfortable with this approach. However, it is common practice in the hospitality industry for staff members to offer upgrades or additional services to guests in order to enhance their stay. This is not intended to be pushy or aggressive, but rather to provide guests with options that may better suit their needs and preferences.We take all guest feedback seriously and will use your comments as an opportunity to review and improve our training and service standards. Thank you for bringing this to our attention.
10/10 Excellent
SLC
20 avr. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
SLC
Séjour de 1 nuit en avril 2023
Réponse de Vishal Singh General Manager le 21 avr. 2023
Dear Guest,We would like to thank you for taking out the time to review us. We have noted your kind feedback in regards to the hospitality and services you received during your stay at our hotel. We are glad you had a pleasant experience with us, and shall be conveying your compliments to our team as well.Thank you once again for choosing JW Marriott Chandigarh, we hope to host you again very soon!Warm Regards,
2/10 Horrible
NIMISH
Voyage d’affaires
20 avr. 2023
Les points forts : Propreté
Les points faibles : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
NIMISH
Séjour de 1 nuit en avril 2023
Réponse de Vishal Singh General Manager le 21 avr. 2023
Dear guest,We sincerely apologize for the inconvenience you experienced during your stay at our hotel. We understand how frustrating it can be when things are not working as they should, and we take your feedback seriously.Regarding the telephone and television in your room, we have notified our maintenance team to investigate and resolve the issue promptly. We apologize for any inconvenience this may have caused.As for the omelette, we are deeply sorry that it did not meet your expectations. We will be sure to pass along your feedback to our kitchen staff to ensure that this does not happen again in the future. Please know that we strive to provide our guests with the highest quality of service and food, and we are disappointed to hear that we fell short in your case.Once again, we apologize for any inconvenience you experienced during your stay, and we hope to have the opportunity to make it up to you in the future.Warm Regards
10/10 Excellent
Vaibhav
17 avr. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Vaibhav
Séjour de 1 nuit en avril 2023
Réponse de Vishal Singh General Manager le 18 avr. 2023
Dear Guest, Thank you for taking out time and sharing your valuable feedback about our services on Expedia. It is feedback as such that keeps the JW Marriott Chandigarh team motivated to constantly deliver exceptional guest experiences.We hope to have the pleasure of welcoming you again very soon!
10/10 Excellent
Jaspreet
Voyage en couple
17 avr. 2023
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Jaspreet
Séjour de 1 nuit en avril 2023
Réponse de Vishal Singh General Manager le 18 avr. 2023
Dear Guest, Thank you for taking out time and sharing your valuable feedback about our services on Expedia. It is feedback as such that keeps the JW Marriott Chandigarh team motivated to constantly deliver exceptional guest experiences.We hope to have the pleasure of welcoming you again very soon!
10/10 Excellent
jaspal
Voyage en famille, Voyage en groupe
16 avr. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
jaspal
Séjour de 1 nuit en avril 2023
Réponse de Vishal Singh General Manager le 17 avr. 2023
Dear Guest,Thank you for taking out time to review us on OTA. We are delighted to know that you enjoyed our hospitality and services. Hope to have the pleasure of welcoming you again, we look forward to seeing you soon!Warm Regards,