Avis sur Margaritaville Resort Lake Tahoe
Margaritaville Resort Lake Tahoe
4130 Lake Tahoe Blvd, South Lake Tahoe, CA
Avis
8,6
Excellent
9,2/10
Propreté
8,6/10
Personnel et service
8,6/10
Équipements
9,0/10
Infrastructures et conditions de l’hébergement
8,8/10
Écoresponsabilité
Avis
Voyage en famille
15 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en avril 2024
Réponse de General Manager le 17 avr. 2024
Dear Starla, We're thrilled to hear that you enjoyed our property, especially its vibrant atmosphere and amazing location. Your satisfaction is our utmost priority, and we can't wait to welcome you back for another enjoyable stay!
10/10 Excellent
Marc
Voyage en couple
15 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Marc
Séjour de 2 nuits en avril 2024
Réponse de General Manager le 16 avr. 2024
Dear Marc,We are pleased to hear you had an awesome stay at Margaritaville Resort Lake Tahoe! Our team thanks you for leaving a review. It would be wonderful to see you again.
2/10 Horrible
Paulo
Voyage en groupe
12 avr. 2024
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Paulo
Séjour de 2 nuits en avril 2024
Réponse de General Manager le 14 avr. 2024
Dear Paulo,Thank you for taking the time to share your constructive feedback. We're sorry that your visit wasn't what you expected. Rest assured, we'll immediately address your concern so future visitors won't encounter the same problem. Despite this, we appreciate you highlighting our location in beautiful Lake Tahoe. We hope to have the opportunity to welcome you back for an even better stay.
10/10 Excellent
Susan
Voyage en famille, Voyage en couple
11 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Susan
Séjour de 1 nuit en avril 2024
Réponse de General Manager le 12 avr. 2024
Dear Susan,Thank you for staying with us during your trip to Lake Tahoe. We are delighted our convenient location was a highlight of your stay and that you enjoyed the laid-back luxury of your experience as well. It was a pleasure having you here, and we hope you return soon.
10/10 Excellent
Herovina, daly city
Voyage en famille avec de jeunes enfants
10 avr. 2024
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Herovina
Séjour de 2 nuits en avril 2024
Réponse de General Manager le 11 avr. 2024
Dear Herovina,We're thrilled to hear that you had an extraordinary, relaxing, and luxurious experience during your time at Margaritaville Resort Lake Tahoe! Please come back soon for another unforgettable getaway.
10/10 Excellent
Brandon
9 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Brandon
Séjour de 2 nuits en avril 2024
Réponse de General Manager le 11 avr. 2024
Dear Brandon,Thank you very much for the five-star review, which is everything we hope for all of our guests. It was our honor to have you join us at Margaritaville Resort Lake Tahoe, and we look forward to your next visit.
8/10 Bien
Fabián, watsonville
Voyage en famille avec de jeunes enfants
9 avr. 2024
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Fabián
Séjour de 2 nuits en avril 2024
Réponse de General Manager le 11 avr. 2024
Dear Fabián,Thank you for sharing your feedback with us. Our team will address your comments regarding our accommodations and elevator. However, based on your positive rating, it sounds like you had a pleasant stay overall. We appreciate your thoughtful input and hope you'll return.
10/10 Excellent
Richard
Voyage en famille avec de jeunes enfants
9 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Richard
Séjour de 2 nuits en avril 2024
Réponse de General Manager le 11 avr. 2024
Dear Richard,Thank you for sharing your comments with us. We are delighted to know you enjoyed your visit and appreciated our helpful staff members and beautiful facilities. It was a pleasure serving you, and we hope to see you again soon!
10/10 Excellent
Connor
8 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Connor
Séjour de 2 nuits en avril 2024
Réponse de General Manager le 10 avr. 2024
Dear Connor, Thank you for choosing to stay with us at Margaritaville Resort Lake Tahoe. We are thrilled to learn you enjoyed your stay and appreciated our vibrant ambiance. Guest feedback is always appreciated and we are proud to have earned your five-star review. We hope you join us again as it was a pleasure hosting you.
10/10 Excellent
JILL
Voyage en famille
8 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
JILL
Séjour de 1 nuit en avril 2024
10/10 Excellent
Linda
Voyage en famille avec de jeunes enfants
8 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Linda
Séjour de 2 nuits en avril 2024
Réponse de General Manager le 10 avr. 2024
Dear Linda,It was a pleasure to have you visit us at Margaritaville Resort Lake Tahoe. Thank you for highlighting our spacious accommodations, fun atmosphere, and convenient location. We appreciate your feedback and want to welcome you and your family back anytime!
2/10 Horrible
Behnaz
Voyage en famille
8 avr. 2024
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Behnaz
Séjour de 2 nuits en avril 2024
Réponse de General Manager le 10 avr. 2024
Dear Behnaz,Thank you for choosing to stay with us during your recent trip. Our goal is to provide every guest with pristine accommodations, and we're disappointed your room was anything short of immaculate. Also, we're sorry for any trouble you had with your shower and for any delay you experienced with our elevators. Your comments have been duly noted and will be promptly addressed with our team. Unfortunately, valet is the only option we have for parking on the property; however, there are other options nearby and we'd be happy to show you those other options if you prefer. We appreciate your feedback and wish you safe travels ahead.
10/10 Excellent
Alma
8 avr. 2024
Alma
Séjour de 1 nuit en mars 2024
Réponse de General Manager le 10 avr. 2024
Dear Alma,Thank you very much for the five-star review, as it's everything we always hope for all of our guests. It was our honor to have you join us at Margaritaville Resort Lake Tahoe, and we look forward to your next visit.
8/10 Bien
Leesa
7 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Leesa
Séjour de 3 nuits en avril 2024
10/10 Excellent
Elizabeth
Voyage en famille
6 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Elizabeth
Séjour de 1 nuit en mars 2024
Réponse de General Manager le 10 avr. 2024
Dear Elizabeth,It was a pleasure hosting you at Margaritaville Resort Lake Tahoe! We're glad our location was ideal for your trip and that you enjoyed your visit. Please come see us again soon.
10/10 Excellent
Aaron
Voyage en famille
6 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Aaron
Séjour de 1 nuit en avril 2024
Réponse de General Manager le 10 avr. 2024
Dear Aaron,Thank you for staying with us and for your feedback. We're glad that our location was so convenient and made such an impact on your stay. We hope to welcome you back soon for another great stay at Margaritaville Resort Lake Tahoe.
8/10 Bien
Amanda
Voyage en famille avec de jeunes enfants
5 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Amanda
Séjour de 1 nuit en avril 2024
Réponse de General Manager le 8 avr. 2024
Dear Amanda,Thank you for taking a moment to review your recent experience. We are delighted our hospitable team left a memorable impression on you, and we appreciate you mentioning our fantastic location and the high standards of cleanliness we adhere to. Please know that when reservations are made through third-party sites, taxes and fees are not typically included in the listed rate. Additionally, while our only option for parking onsite is valet, there are locations to park your car nearby. We would be happy to address you to other options if you prefer. It was a pleasure having you here, and we hope you return soon!
6/10 Satisfaisant
Enid
5 avr. 2024
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Enid
Séjour de 1 nuit en mars 2024
Réponse de General Manager le 8 avr. 2024
Dear Enid,Thank you for taking a moment to leave a review. Clean and comfortable lodgings are paramount to a wonderful stay, so we're glad that your room met our high standards in hospitality. That said, we regret to learn of the inconvenience that you experienced. Rest assured, we will discuss your comments as they will help us make effective changes. We'd be very grateful for the opportunity to change your perceptions on a future stay. In the meantime, please reach out to us again so we can do our best to be of the utmost assistance.
10/10 Excellent
Begimai
5 avr. 2024
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Begimai
Séjour de 3 nuits en mars 2024
Réponse de General Manager le 8 avr. 2024
Dear Begimai,Thank you for your review and for giving us a perfect rating! It was truly a pleasure having you as our guest, and we hope you return soon.
10/10 Excellent
Shawny
5 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Shawny
Séjour de 2 nuits en mars 2024
10/10 Excellent
Cindy
Voyage en famille
4 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Cindy
Séjour de 3 nuits en mars 2024
Réponse de General Manager le 8 avr. 2024
Dear Cindy,Thank you so much for choosing to stay with us at Margaritaville Resort Lake Tahoe. Maintaining clean, comfortable accommodations is always a top priority for us, so we're thrilled that was the case for you. It's also great to read you were able to take advantage of our convenient location. The pleasure was truly ours, and we hope you'll choose to visit us again in the future.
8/10 Bien
Iuliia
Voyage en famille, Voyage avec des animaux de compagnie
4 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Iuliia
Séjour de 3 nuits en mars 2024
Réponse de General Manager le 8 avr. 2024
Dear Iuliia,It was wonderful having you stay with us on your trip to Lake Tahoe. Thank you so much for your kind words about our impeccable accommodations. delicious offerings, and fantastic location. Take care, and know we'd be thrilled to welcome you back anytime your plans bring you this way.
8/10 Bien
Silvana
4 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Silvana
Séjour de 1 nuit en mars 2024
10/10 Excellent
Michael, Atherton
4 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Michael
Séjour de 1 nuit en avril 2024
Réponse de General Manager le 8 avr. 2024
Dear Michael,It was a pleasure hosting you at Margaritaville Resort Lake Tahoe! We're glad you enjoyed your visit, and we look forward to seeing you again soon.
10/10 Excellent
Bella
Voyage en famille
3 avr. 2024
Les points forts : Propreté et équipements
Bella
Séjour de 2 nuits en mars 2024
Réponse de General Manager le 6 avr. 2024
Dear Bella,Thank you so much for taking the time to share your thoughts on your recent visit. Our team is committed to providing high-quality guest service, and we’re thrilled to hear that this was a positive aspect of your stay. It was a pleasure having you here, and we hope you return the next time you visit Lake Tahoe.
10/10 Excellent
yuan
Voyage en famille
2 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
yuan
Séjour de 1 nuit en avril 2024
Réponse de General Manager le 6 avr. 2024
Dear Yuan,Thank you for your review and for giving us a perfect rating. It was truly a pleasure having you as our guest, and we hope to welcome you back soon!
8/10 Bien
Rafael
2 avr. 2024
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Rafael
Séjour de 5 nuits en mars 2024
10/10 Excellent
Mark
Voyage en couple
2 avr. 2024
Les points forts : Équipements
Mark
Séjour de 1 nuit en mars 2024
Réponse de General Manager le 6 avr. 2024
Dear Mark,Thank you for taking the time to leave a review. We are so happy to hear our exceptional team took such good care of you! We will pass on your compliments and hope you'll visit us again soon.
10/10 Excellent
Heather
Voyage en couple
2 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Heather
Séjour de 4 nuits en mars 2024
Réponse de General Manager le 6 avr. 2024
Dear Heather,Thank you for taking the time to share your experience at Margaritaville Resort Lake Tahoe! We're thrilled you appreciated our remodeled rooms and the ample space they provide for families. Being family-friendly is important to us, and we're glad you found our hotel a great option. We can't wait to host you and your loved ones again for another fantastic stay!
8/10 Bien
Katherine
Voyage en couple
1 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Katherine
Séjour de 3 nuits en mars 2024
Réponse de General Manager le 6 avr. 2024
Dear Katherine,Thank you for choosing Margaritaville Resort Lake Tahoe for your recent stay. We're thrilled to hear that you were able to take full advantage of all that the area has to offer, and we trust that your stay with us was nothing short of luxurious. It was a pleasure to have you, and we hope to welcome you back soon for another relaxing getaway.
2/10 Horrible
Elizabeth, Kildeer
Voyage en famille
1 avr. 2024
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Elizabeth
Séjour de 7 nuits en mars 2024
Réponse de General Manager le 4 avr. 2024
Dear Elizabeth,Guest feedback is always welcomed, so thank you for taking the time to share your comments. It's always our goal to provide all our guests with an excellent stay, and we apologize for falling short of expectations on this occasion. Rest assured, your remarks will be discussed internally to ensure our high standards of hospitality and excellent service are being met. We appreciate your feedback, and we'd be grateful for the opportunity to host you again and change your perceptions with a seamless stay.
10/10 Excellent
Rodney
Voyage en famille
30 mars 2024
Les points forts : Équipements
Rodney
Séjour de 6 nuits en mars 2024
Réponse de General Manager le 2 avr. 2024
Dear Rodney,Thank you so much for the five-star review! We're pleased to hear you had a wonderful experience and our staff worked hard to make your stay a happy one. We are disappointed to hear about the state of the outdoor area during your visit, and we will take immediate action to make sure this doesn't happen again. We hope you'll stay with us again soon!
10/10 Excellent
satyanarayana reddy
Voyage en famille avec de jeunes enfants, Voyage en famille
30 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
satyanarayana reddy
Séjour de 1 nuit en mars 2024
Réponse de General Manager le 2 avr. 2024
Dear Satyanarayana Reddy,We appreciate you taking the time to leave a review about your recent visit. Our ideal location is one of the many benefits to staying with us, and we're glad to hear you enjoyed your time with us. Thank you for your feedback, and we hope to see you again soon!
10/10 Excellent
Randy
30 mars 2024
Les points forts : Infrastructures et conditions de l’hébergement
Randy
Séjour de 1 nuit en mars 2024
10/10 Excellent
Ashwin, Sacramento
Voyage en famille
30 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Ashwin
Séjour de 1 nuit en février 2024
Réponse de General Manager le 2 avr. 2024
Dear Ashwin,Thank you so much for your high rating! We're pleased that you enjoyed your time at Margaritaville Resort Lake Tahoe, and we can't wait to welcome you back for another 10/10 experience; until next time!
10/10 Excellent
Gina, minneapolis
Voyage en famille avec de jeunes enfants
30 mars 2024
Gina
Séjour de 1 nuit en mars 2024
Réponse de General Manager le 2 avr. 2024
Dear Gina,Thank you for sharing your experience, and we're glad you had a great overall experience with us at Margaritaville Resort Lake Tahoe. Your feedback is valued as we try our best to be transparent with our prices and services, and we hope to welcome you back soon for another great visit.
4/10 Médiocre
Andrew
Voyage en famille
30 mars 2024
Les points forts : Propreté
Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
Andrew
Séjour de 1 nuit en mars 2024
Réponse de General Manager le 2 avr. 2024
Dear Andrew,Thank you for bringing your experience to our attention. It's deeply disappointing to hear of the issues with our amenities and the service you received at the bar. Your feedback is invaluable in guiding our improvements, and we're focused on rectifying these issues. We'd cherish the opportunity to welcome you back, aiming for a stay that reflects our dedication to guest comfort and satisfaction.
10/10 Excellent
Allison
29 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Allison
Séjour de 1 nuit en février 2024
Réponse de General Manager le 2 avr. 2024
Dear Allison,We're delighted you enjoyed your stay at Margaritaville Resort Lake Tahoe! Please come see us again soon.
10/10 Excellent
Jennifer
29 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Jennifer
Séjour de 1 nuit en mars 2024
Réponse de General Manager le 2 avr. 2024
Dear Jennifer,It's always a pleasure hearing from our guests. We're glad our spacious rooms, convenient location, and friendly staff impressed you, and we look forward to seeing you again at Margaritaville Resort Lake Tahoe!
6/10 Satisfaisant
Irene
28 mars 2024
Les points forts : Propreté et équipements
Irene
Séjour de 2 nuits en mars 2024
Réponse de General Manager le 31 mars 2024
Dear Irene,Guest satisfaction is important to us, so we're happy to hear our friendly staff made you feel welcome. However, we apologize for any disruption due to false alarms. We understand how this could impact your overall experience and are committed to promptly addressing such inconveniences. We appreciate your patience, and we hope to see you again should you be back in South Lake Tahoe.
10/10 Excellent
Sharron
Voyage en couple
28 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Sharron
Séjour de 4 nuits en mars 2024
Réponse de General Manager le 31 mars 2024
Dear Sharron,Thank you for your review and for giving us a perfect rating! We're delighted you took advantage of our convenient location, and we appreciate your kind words about our tasteful resort and hospitable team. It was truly a pleasure having you here, and we hope you return soon!
6/10 Satisfaisant
Tiffany
Voyage en famille
27 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Tiffany
Séjour de 2 nuits en mars 2024
Réponse de General Manager le 31 mars 2024
Dear Tiffany,Thank you for choosing to stay with us during your recent trip. While we're glad you enjoyed our overall property, we're disappointed to learn we fell short of expectations in some aspects. We offer our sincere apologies for any inconvenience you experienced with our elevators and for any trouble you had with the temperature in your room. Your comments have been duly noted and will be discussed with our team. It was a pleasure to host you, and we hope you'll give us another chance to impress you in the future.
10/10 Excellent
Chris
Voyage en couple
27 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Chris
Séjour de 2 nuits en mars 2024
Réponse de General Manager le 31 mars 2024
Dear Chris,It was a pleasure hosting you at Margaritaville Resort Lake Tahoe! We're glad our newly opened property met your expectations and that you appreciated our recent transformation. We look forward to your next visit and continuing to provide an enjoyable experience.
10/10 Excellent
Jose Sebastian Vera
Voyage en couple
27 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Jose Sebastian Vera
Séjour de 6 nuits en mars 2024
Réponse de General Manager le 31 mars 2024
Dear Jose,Thank you for your recent stay at Margaritaville Resort Lake Tahoe. We're thrilled this was your experience, and we hope to welcome you back soon. Thank you for your valuable feedback.
10/10 Excellent
Richard
Voyage en famille
27 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Richard
Séjour de 4 nuits en mars 2024
Réponse de General Manager le 31 mars 2024
Dear Richard,Thank you for sharing your feedback on our hotel's recent remodel and convenient location. Your satisfaction with these aspects encourages us to continue our efforts to enhance the guest experience. We look forward to welcoming you back to Margaritaville Resort Lake Tahoe for another fantastic stay.
10/10 Excellent
Lidia
25 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Lidia
Séjour de 1 nuit en mars 2024
10/10 Excellent
Dawn
Voyage en couple
25 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Dawn
Séjour de 3 nuits en mars 2024
Réponse de General Manager le 28 mars 2024
Dear Dawn,Thank you so much for choosing to stay with us at Margaritaville Resort Lake Tahoe! We aim to provide every guest with exceptional service, so we're thrilled our commitment to this shone through during your visit. It's also great to hear you enjoyed our beautiful location and luxurious property. The pleasure was all ours, and we hope to welcome you back soon.
10/10 Excellent
Jennifer
25 mars 2024
Jennifer
Séjour de 1 nuit en mars 2024
10/10 Excellent
Patricia
Voyage en couple
25 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Patricia
Séjour de 2 nuits en mars 2024
Réponse de General Manager le 28 mars 2024
Dear Patricia,Thank you for staying with us during your trip to Lake Tahoe! We're thrilled our excellent location was a highlight of your visit, and we hope you took full advantage of the experience it affords our guests. Receiving recognition for our fantastic accommodations is always appreciated as well! It was a pleasure having you here, and we hope you return to Margaritaville Resort Lake Tahoe soon for another perfect getaway.
8/10 Bien
daniel
Voyage en famille, Voyage avec des animaux de compagnie
25 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
daniel
Séjour de 2 nuits en mars 2024
Réponse de General Manager le 28 mars 2024
Dear Daniel,Thank you for choosing Margaritaville Resort Lake Tahoe. Although we're glad that your stay with us was an enjoyable one overall, we're sorry to hear that the WiFi fell short of your expectations. Rest assured, we are looking into this matter with our service provider, and we hope to welcome you back in the future for another highly-rated experience.