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Avis sur 3 Peaks Resort & Beach Club

3 out of 5
3 Peaks Resort & Beach Club
931 Park Ave, South Lake Tahoe, CA

Avis

8,2

Très bien

Note des voyageurs de 10 (Excellent), d’après 699 avis sur 1493." "
Note des voyageurs de 8 (Bien), d’après 403 avis sur 1493." "
Note des voyageurs de 6 (Satisfaisant), d’après 199 avis sur 1493." "
Note des voyageurs de 4 (Médiocre), d’après 109 avis sur 1493." "
Note des voyageurs de 2 (Horrible), d’après 83 avis sur 1493." "

8,2/10

Propreté

8,4/10

Personnel et service

7,6/10

Équipements

7,8/10

Infrastructures et conditions de l’hébergement

8,0/10

Écoresponsabilité

Avis

8/10 Bien

Louis

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en septembre 2023
Réponse de Front Desk le 19 sept. 2023
Thank you for the great rating and positive feedback! We appreciate it and hope you return to South Lake Tahoe again and 3 Peaks again soon!

8/10 Bien

christine

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Hotel propre et personnel sympa
Séjour de 1 nuit en mai 2023
Réponse de Front Desk le 30 mai 2023
Thank you for the great rating and positive feedback! We appreciate the time you took to leave us a review and we hope to see you again in the near future.

4/10 Médiocre

Sylvie

Voyage en groupe
Les points faibles : Confort de la chambre
Séjour de 1 nuit en septembre 2022
Réponse de Front Desk le 1 oct. 2022
Good morning Sylvie, Thank you for your feedback. We aim to offer excellent customer service and modern amenities, and we are very sorry if that's not what you experienced during your stay. We'd love to see what we can do to make it up to you and how we can further improve.

10/10 Excellent

Aline

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Bel hôtel avec piscine , parfaitement propre , très bonne literie , il y a juste le wifi très très lent
Séjour de 1 nuit en août 2022
Réponse de Evelyn le 22 août 2022
Our staff are thankful for your review about your stay here at 3 Peaks. We hope you book your next reservation here in the future. Again we do appreciate you choosing our property, and we thank you for your review. Have a great day!

8/10 Bien

Rikki

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The rooms were quite and cozy. No kitchens for washing cups or food down. Loved the large hot tub!
Séjour de 2 nuits en mars 2024
Réponse de Front Desk le 21 avr. 2024
Thank you for choosing 3 Peaks! We are glad you enjoyed your stay and hope to have you again soon!

8/10 Bien

Vladimir

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024
Réponse de Front Desk le 21 avr. 2024
Thank you for choosing 3 Peaks! We are glad you enjoyed your stay and hope to have you again soon!

10/10 Excellent

Sean

Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Ray is great and helpful. Easy check in. Dirty comforter. Funky dirty rubbery piece of something under the comforter. Nice hot tub.
Séjour de 1 nuit en avril 2024
Réponse de Front Desk le 17 avr. 2024
Thank you for choosing 3 Peaks! We are glad you enjoyed your stay and hope to have you again soon!

10/10 Excellent

Baiju

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Wonderful place and a convenient location
Séjour de 1 nuit en avril 2024
Réponse de Front Desk le 17 avr. 2024
Thank you for choosing 3 Peaks! We are glad you enjoyed your stay and hope to have you again soon!

6/10 Satisfaisant

Sean

Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Bare minimum amenities but that's why the price can be low some days. Other days not so cheap so not worth it then. Hit run is nice if it is working.
Séjour de 1 nuit en avril 2024
Réponse de Front Desk le 17 avr. 2024
Thank you for choosing 3 Peaks! We are glad you enjoyed your stay and hope to have you again soon!

10/10 Excellent

Michael, Mill Valley

Voyage en famille, Voyage avec des animaux de compagnie
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
clean cozy well decorated hotel near stateline
Séjour de 2 nuits en avril 2024
Réponse de Front Desk le 17 avr. 2024
Thank you for choosing 3 Peaks! We are glad you enjoyed your stay and hope to have you again soon!

10/10 Excellent

Emily

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en avril 2024
Réponse de Front Desk le 17 avr. 2024
Thank you for choosing 3 Peaks! We are glad you enjoyed your stay and hope to have you again soon!

10/10 Excellent

nancy

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
it was relaxing, warm and cozy with charm especially waking up to the snow covered trees and property. the hot tub was awesome and easy to walk to the town for food/movie theater and other fun shops.
Séjour de 4 nuits en mars 2024
Réponse de Front Desk le 8 avr. 2024
Thank you for choosing 3 Peaks! We are glad you enjoyed your stay and hope to have you again soon!

8/10 Bien

Eva

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Three Peaks Resort and Beach Club offers a wonderful stay. It provides an instant, walkable access to the lake behind them. Additionally, they provide complementary drinks at the lobby. Our room was impressively clean and well maintained. It offers an oven, stove, and microwave. However, the only things that were a concern were that the bathtub faucet was leaking water and the sofa bed was uncomfortably thin for my kids. Otherwise, the guest service was very hospitable and we’d highly recommend.
Séjour de 2 nuits en avril 2024
Réponse de Front Desk le 8 avr. 2024
Thank you for choosing 3 Peaks! We are glad you enjoyed your stay and hope to have you again soon!

10/10 Excellent

Selena

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We lived our stay! Property was clean and safe. Very close to shopping, eating and skiing!
Séjour de 2 nuits en mars 2024
Réponse de Front Desk le 8 avr. 2024
Thank you for choosing 3 Peaks! We are glad you enjoyed your stay and hope to have you again soon!

10/10 Excellent

Robert

Voyage d’affaires, Voyage en couple
Les points forts : Équipements
We booked last minute and were pleasantly surprised. We’ll definitely be going back!
Séjour de 1 nuit en mars 2024
Réponse de Front Desk le 5 avr. 2024
Thank you for choosing 3 Peaks! We are glad you enjoyed your stay and hope to have you again soon!

6/10 Satisfaisant

Timothy

Great location near casinos, restaurants, Heavenly Gondola, shopping, etc. The property is old and a little tired but if you travel with a dog, this is a good option.
Séjour de 3 nuits en avril 2024
Réponse de Front Desk le 5 avr. 2024
Thank you for choosing 3 Peaks! We are glad you enjoyed your stay and hope to have you again soon!

10/10 Excellent

Mike

Voyage en couple
Les points forts : Équipements et infrastructures et conditions de l’hébergement
Best stay in SLT so far. Minor problems that were taken care of almost instantly. Great staff.
Séjour de 5 nuits en mars 2024
Réponse de Front Desk le 5 avr. 2024
Thank you for choosing 3 Peaks! We are glad you enjoyed your stay and hope to have you again soon!

10/10 Excellent

Doug

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Clean rooms
Séjour de 1 nuit en mars 2024
Réponse de Front Desk le 2 avr. 2024
Thank you for choosing 3 Peaks! We are glad you enjoyed your stay and hope to have you again soon!

10/10 Excellent

Cyrus

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great place to stay close to the heavenly gondola room was nice and spacious with a good bed.
Séjour de 1 nuit en mars 2024
Réponse de Evelyn-Guest Services Manager le 31 mars 2024
Thank you for choosing 3 Peaks! We are glad you enjoyed your stay and hope to have you again soon!

8/10 Bien

Norma Angelica

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Esta a 5 min caminando de uno de la avenida principal que tr lleva a varios casinos. Y el paisaje es hermoso!
Séjour de 2 nuits en mars 2024
Réponse de Front Desk le 29 mars 2024
Thank you for choosing 3 Peaks! We are glad you enjoyed your stay and hope to have you again soon!

8/10 Bien

DEEPAK

Les points forts : Propreté
Séjour de 5 nuits en mars 2024
Réponse de Front Desk le 28 mars 2024
Thank you for choosing 3 Peaks! We are glad you enjoyed your stay and hope to have you again soon!

8/10 Bien

Cathy, Santa Clara

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great price, clean and comfortable beds!
Séjour de 2 nuits en mars 2024
Réponse de Front Desk le 25 mars 2024
Thank you for choosing 3 Peaks! We are glad you enjoyed your stay and hope to have you again soon!

8/10 Bien

Lisa

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We love staying here & have done so multiple times! The staff is always there to assist with anything & it’s just a quaint, clean, comfortable place to stay!
Séjour de 1 nuit en décembre 2023
Réponse de Front Desk le 21 mars 2024
Thank you for choosing 3 Peaks! We are glad you enjoyed your stay and hope to have you again soon!

8/10 Bien

Jannet

Séjour de 1 nuit en mars 2024
Réponse de Front Desk le 20 mars 2024
Thank you for choosing 3 Peaks! We are glad you enjoyed your stay and hope to have you again soon!

10/10 Excellent

siu

Séjour de 2 nuits en mars 2024
Réponse de Front Desk le 8 avr. 2024
Thank you for choosing 3 Peaks! We are glad you enjoyed your stay and hope to have you again soon!

2/10 Horrible

Bailee

Séjour de 1 nuit en mars 2024
Réponse de Front Desk le 8 avr. 2024
Thank you for your review and feedback with your stay here at the hotel. Apologies for any inconvenience of your experience, as we were not made aware of any issues during your stay we were unable to address it directly. Please give us a call to further discuss the issues so we are able to address properly as well as make things right with you and give you a 5 star experience on your next visit!

10/10 Excellent

Ian, davis

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very quiet and convenient.
Séjour de 1 nuit en mars 2024
Réponse de Front Desk le 17 mars 2024
Thank you for choosing 3 Peaks! We are glad you enjoyed your stay and hope to have you again soon!

10/10 Excellent

Stephen

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great place for the price. It is an older motel with nicely updated rooms. One of the most comfortable beds I have ever slept on. It was a good place over-all, my one small complaint would be we could hear the people upstairs walking around.
Séjour de 1 nuit en mars 2024
Réponse de Front Desk le 17 mars 2024
Thank you for choosing 3 Peaks! We are glad you enjoyed your stay and hope to have you again soon!

8/10 Bien

rhio, san jose

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Will return.
Séjour de 1 nuit en janvier 2024
Réponse de Front Desk le 14 mars 2024
Thank you for choosing 3 Peaks! We are glad you enjoyed your stay and hope to have you again soon!

10/10 Excellent

Brisa

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
loved to property, walkable and enjoy the view
Séjour de 2 nuits en mars 2024
Réponse de Front Desk le 14 mars 2024
Thank you for choosing 3 Peaks! We are glad you enjoyed your stay and hope to have you again soon!

10/10 Excellent

Anthony

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great place for an over-nighter in the Tahoe area!
Séjour de 1 nuit en mars 2024
Réponse de Front Desk le 14 mars 2024
Thank you for choosing 3 Peaks! We are glad you enjoyed your stay and hope to have you again soon!

10/10 Excellent

Russell

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Everything
Séjour de 4 nuits en janvier 2024
Réponse de Evelyn-Guest Services Manager le 13 mars 2024
Thank you for choosing 3 Peaks! We are glad you enjoyed your stay and hope to have you again soon!

10/10 Excellent

Sonia

Séjour de 1 nuit en mars 2024
Réponse de Front Desk le 2 avr. 2024
Thank you for choosing 3 Peaks! We are glad you enjoyed your stay and hope to have you again soon!

8/10 Bien

Edward E

Voyage en famille, Voyage avec des animaux de compagnie
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
The property and unit were very clean and the unit was functional and comfortable. Location is great as far as Heavenly gondola access as well as Tahoe beach access. Staff was friendly. Only propblem we had was our TV had no picture in the bedroom. Called twice and was told someone would be there to fix it but no one ever came. All else was good.
Séjour de 4 nuits en mars 2024
Réponse de Evelyn-Guest Services Manager le 10 mars 2024
Thank you for choosing 3 Peaks! We are glad you enjoyed your stay and hope to have you again soon!

10/10 Excellent

Fabian

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Room was great thank you
Séjour de 2 nuits en mars 2024
Réponse de Evelyn-Guest Services Manager le 7 mars 2024
Thank you for choosing 3 Peaks! We are glad you enjoyed your stay and hope to have you again soon!

6/10 Satisfaisant

Wai Yan

Voyage en famille, Voyage avec des animaux de compagnie, Voyage en couple
Les points forts : Personnel et service
Les points faibles : Propreté
ok
Séjour de 2 nuits en février 2024
Réponse de Front Desk le 6 mars 2024
Thank you for choosing 3 Peaks for your stay in South Lake Tahoe. We appreciate you letting us know about your experience. Please give us a call to let us know if there is anything else we can do before your next stay to make it a 5 star experience.

10/10 Excellent

Johanna

Voyage en famille avec de jeunes enfants, Voyage en famille, Voyage en groupe, Voyage avec des animaux de compagnie, Voyage d’affaires, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great place staff is amazing
Séjour de 1 nuit en février 2024
Réponse de Front Desk le 1 mars 2024
Thank you for choosing 3 Peaks! We are glad you enjoyed your stay and hope to have you again soon!

10/10 Excellent

Melissa

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Les points faibles : Équipements
Love this place
Séjour de 2 nuits en décembre 2023
Réponse de Front Desk le 1 mars 2024
Thank you for choosing 3 Peaks! We are glad you enjoyed your stay and hope to have you again soon!

10/10 Excellent

Jessica

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
There was nothing I didn’t like. Love that it was walkable
Séjour de 2 nuits en décembre 2023
Réponse de Evelyn-Guest Services Manager le 28 févr. 2024
Thank you for choosing 3 Peaks! We are glad you enjoyed your stay and hope to have you again soon!

6/10 Satisfaisant

Emily

Les points faibles : Personnel et service
Séjour de 1 nuit en février 2024
Réponse de Evelyn-Guest Services Manager le 28 févr. 2024
Thank you for choosing 3 Peaks! We are glad you enjoyed your stay and hope to have you again soon!

4/10 Médiocre

piper

Voyage en famille avec de jeunes enfants, Voyage en famille
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Staff was a lot better this time. However they don't seem to care about being a loyal visitor. I've been coming here for 10 years. We use to stay in small rooms now rent the 5 bedroom cabin. This time we asked for a roll out bed. They charged me for it. You'd think they'd do that one on the house after spending 3k here twice a year every year. Nope. I'll still come back but I'm also looking for a different property that will treat me like family instead of just another person they are making money from. 2 burners in the stove has been broken since last year and the oven doesn't work. I reported it last year, and this year they were still broken
Réponse de Front Desk le 27 févr. 2024
Thank you for choosing 3 Peaks! We are glad you enjoyed your stay and hope to have you again soon!

10/10 Excellent

Gilda

Voyage en famille, Voyage avec des animaux de compagnie
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great location, awesome hot tub/pool area, coffee in the lobby, nice staff
Séjour de 4 nuits en février 2024
Réponse de Front Desk le 27 févr. 2024
Thank you for choosing 3 Peaks! We are glad you enjoyed your stay and hope to have you again soon!

10/10 Excellent

Telma

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en février 2024
Réponse de Front Desk le 27 févr. 2024
Thank you for choosing 3 Peaks! We are glad you enjoyed your stay and hope to have you again soon!

8/10 Bien

John

Les points forts : Personnel et service
The staff were super friendly. I dig the free coffee. It’s super close to heavenly.
Séjour de 2 nuits en février 2024
Réponse de Evelyn-Guest Services Manager le 25 févr. 2024
Thank you for choosing 3 Peaks! We are glad you enjoyed your stay and hope to have you again soon!

10/10 Excellent

Raquel

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
By far my favorite place to stay in South Lake!
Séjour de 2 nuits en février 2024
Réponse de Evelyn-Guest Services Manager le 25 févr. 2024
Thank you for choosing 3 Peaks! We are glad you enjoyed your stay and hope to have you again soon!

4/10 Médiocre

Teresa

Les points faibles : Personnel et service
Séjour de 3 nuits en février 2024
Réponse de Evelyn-Guest Services Manager le 25 févr. 2024
Thank you for choosing 3 Peaks for your stay in South Lake Tahoe. We appreciate you letting us know about your experience and are actively addressing the mentioned. Please give us a call to let us know if there is anything else we can do before your next stay to make it a 5 star experience.

6/10 Satisfaisant

Ishlah

Voyage en famille, Voyage avec des animaux de compagnie
Property outdated for the price
Séjour de 2 nuits en décembre 2023
Réponse de Front Desk le 21 févr. 2024
Thank you for your review about your stay here at 3 Peaks. We do apologize for any inconveniences if some amenities did not meet your expectations and satisfaction. We hope to meet your satisfaction on your next stay and would like to make it up to you! Please give our front desk team a call before your next visit so we can make things right! Again we apologize and thank you for your review. Have a great day!

10/10 Excellent

Robert

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Property was super easy to book and check in. Staff was friendly and knowledgeable! Everything was clean and we were able to check in a little early! There was a nice pool and hot tubs that were well managed and family friendly. 10/10 would recomend. Very close to town and the life as well!
Réponse de Front Desk le 21 févr. 2024
Thank you for choosing 3 Peaks! We are glad you enjoyed your stay and hope to have you again soon!

2/10 Horrible

Maria

Voyage en famille
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Property advertises online cotton linens in each room, also free wifi. When arriving, You get Bedding all microfiber. Wifi signal in the room is so weak no device can connect; our room was located behind the pool which is next to the Lobby. We went to the reception, lobby and asked for another room, with cotton linens and a wifi signal that we can connect to, as advertised, presented online. Jessica told us all rooms are the same, same bedding (microfiber), same wifi strenght (very weak) and if we want to use the guest wifi to stay in the Lobby area. Don't expect to get what they say it's offered. They do have free parking.
Séjour de 6 nuits en février 2024
Réponse de Front Desk le 19 févr. 2024
We appreciate you letting us know about your stay. We are thankful that you chose our property and are addressing the mentioned. Please call our front desk before your next visit if there is anything we can do to make your next stay a perfect one!

10/10 Excellent

Alison

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Nice and spacious. Newly remodeled.
Séjour de 2 nuits en février 2024
Réponse de Evelyn-Guest Services Manager le 18 févr. 2024
Thank you for choosing 3 Peaks! We are glad you enjoyed your stay and hope to have you again soon!