Junior Suite Sea View | Vue de la chambre

Avis sur La Residenza Capri

4 out of 5
La Residenza Capri
Via Federico Serena, 22, Capri, NA

Avis

8,8

Excellent

Note des voyageurs de 10 (Excellent), d’après 135 avis sur 258." "
Note des voyageurs de 8 (Bien), d’après 84 avis sur 258." "
Note des voyageurs de 6 (Satisfaisant), d’après 30 avis sur 258." "
Note des voyageurs de 4 (Médiocre), d’après 5 avis sur 258." "
Note des voyageurs de 2 (Horrible), d’après 4 avis sur 258." "

8,8/10

Propreté

9,0/10

Personnel et service

8,4/10

Équipements

8,4/10

Infrastructures et conditions de l’hébergement

9,0/10

Écoresponsabilité

Avis

10/10 Excellent

Marie

Séjour de 2 nuits en octobre 2023
Réponse de Hotel La Residenza le 7 nov. 2023
Dera Mrs. MarieThank you for choosing La Residenza in Capri.We are delighted to read your kind review about the services of the hotel and the dedication of our team during your visit. We will share your note with the team in order to recognise their great efforts.We hope to host you once again very soon with us at Hotel La Residenza in Capri.Sincerely

8/10 Bien

Suzanne, Luskville

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Le personnel excellent....le look de l’hotel En arrivant..wow....très beau.... Par contre, la suite très belle mais la salle de bain aurait besoin d’un rafraîchissement.....bain affreux...passé date....
Séjour de 1 nuit en octobre 2019

10/10 Excellent

Isabelle

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excellent séjour
Excellent service et bonne localisation de l’hôtel.
Séjour de 2 nuits en mai 2019
Réponse de Ranieri - General Manager le 28 mai 2019
Dear Isabelle, thank you for sharing your review with Hotels.com travelers. We try to make our guests experience a stay as enjoyable as possible, and we are glad our effort has paid off. We hope to be able to repeat ourselves during your next visit! Kind Regards

6/10 Satisfaisant

Voyageur vérifié

Séjour de 1 nuit en septembre 2018
Réponse de Ranieri - General Manager le 28 janv. 2019
Dear Guest, thank you for your evaluation on Expedia, we are glad we managed to make your stay enjoyable, and we hope you can enjoy an even better experience during your next visit to our hotel. Regards, Ranieri

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
balade sympa on a pris le bus pour ana capri mais c'est plus chère que sur le continent.dommage
Séjour de 1 nuit en octobre 2017

10/10 Excellent

Pascal, Nîmes

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de rêve à Capri
Séjour très agréable, avec un accueil gentil et respectueux partout

6/10 Satisfaisant

manu, rennes

Les points forts : Confort de la chambre
Les points faibles : Propreté
Bien sans plus.
Cet hotel parfaitement situé sur cette magnifique île reste trop austère dans sa décoration, quelques fleurs auraient données un peu de gaité dans ce vaste halle tout blanc. Le personnel fait le strict minimum pour vous acceuillir sans plus. La chambre avec vue mer "derrière un immense sapin et un échaffaudage" est grande et bien agencée. Le dessus de lit ainsi que le cannapé devraient êtres changés de temps en temps pour éviter les taches.

8/10 Bien

adrien, paris

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
très bien, juste très très mal insonorisées entre les chambres. on entends les autres parler et/ou tousser.

10/10 Excellent

Véronique, Tours

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
bel hotel élégant
Bref séjour mais je connais bien l'ile et les hotels, belle découverte. Période calme donc surclassement.

6/10 Satisfaisant

pasdepseudo, paris

Les points forts : Propreté, personnel et service, confort de la chambre
Hôtel très bien situé.
Chambre confortable, on a apprécié le balcon avec vue sur la mer. Le petit déjeuner est bien et le service correct. Nous avons moins apprécié la porte de la douche qui n'était pas étanche, la baignoire qui était bouchée et l'interrupteur de lumière de la salle de bain qui était caché derrière le porte serviettes.

10/10 Excellent

Anne, Blainville

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Très bel hôtel mais la qualité de la literie est nulle, très inconfortable.

8/10 Bien

claude, bordeaux

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
hôtel accueillant, et séjour magnifique
personnel très agréable, très bonne communication,

8/10 Bien

Voyageur vérifié

Les points faibles : Confort de la chambre

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
hotel residenza
super tout

10/10 Excellent

Nelyda G

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excelente ubicación y servicio
Tenemos los mejores comentarios para este hotel por su ubicación, habitaciones hermosas, cómodas, vista con balcón de muy buen tamaño a los Faraglonis. Tuvimos una junior suite súper cómoda y moderna. Nuestro mayor reconocimiento es a su personal Roberta y Giuseppe de recepción así como a Enzo del bar. Durante nuestra estancia hubo un viento extremo que provocó que las embarcaciones fueran suspendidas (entre ellas nuestro ferry a Positano) y Roberta nos ayudó a conseguir como llegar a Sorrento y desde ahí nos consiguió un servicio de taxi que fue excelente y gracias a eso nuestro itinerario de viaje pudo continuar sin contratiempos. Agradecemos enormemente el servicio atento de todo el personal. El desayuno también fue delicioso, ojalá hubiéramos tenido más tiempo de disfrutar el hotel.
Séjour de 1 nuit en octobre 2023
Réponse de Hotel La Residenza le 6 nov. 2023
Dear Nelyda,Warm Greetings from La Residenza in Capri!Firstly, I would like to express my sincerest appreciation to you for having taken the time to leave a review following your stay with us.We are delighted to hear that you had a wonderful experience. Our team takes great pride in providing exceptional service and it is heartwarming to know that our colleagues exceeded your expectations. I look forward to sharing your kind words with them alongside the whole team, as I am sure it will further encourage them to fulfil our mission to deliver service beyond expectations.Thank you for choosing us.Kind Regards,Residenza Staff

10/10 Excellent

Samantha

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Amazing staff! Amazing service! Super clean and felt very well treated here.
Séjour de 2 nuits en octobre 2023
Réponse de Hotel La Residenza le 6 nov. 2023
Dear Mr. Samantha,Thank you for your kind words and wonderful review.We are delighted to hear that you had a very good time at our hotel and enjoyed our services.Our staff are always eager to help with anything and make your stay as comfortable and memorable as possible.We hope to see you again soon.Sincerely regards,Residenza Staff

10/10 Excellent

BARRY

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en octobre 2023
Réponse de Hotel La Residenza le 7 nov. 2023
Dear Mr. BarryThank you for choosing La Residenza in Capri.We are delighted to read your kind review about the services of the hotel and the dedication of our team during your visit. We will share your note with the team in order to recognise their great efforts.We hope to host you once again very soon with us at Hotel La Residenza in Capri.Sincerely,

10/10 Excellent

Maria, Calgary

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Staff was extremely helpful and kind. Breakfast was amazing. Very clean hotel. They helped us by having our luggage transferred to the Funaculore at check out. Great location close to all amenities and sites. We had a wonderful time.
Séjour de 2 nuits en octobre 2023
Réponse de Hotel La Residenza le 6 nov. 2023
Dear Mrs Maria,Thank you for your kind words and wonderful review.We are delighted to hear that you had a very good time at our hotel and enjoyed our services.Our staff are always eager to help with anything and make your stay as comfortable and memorable as possible.We hope to see you again soon.Sincerely regards,Residenza Staff

10/10 Excellent

Kacey

Séjour de 1 nuit en octobre 2023
Réponse de Hotel La Residenza le 6 nov. 2023
Dear Kacey,Dear ilanatravel,Thank you for your kind words and wonderful review.We are delighted to hear that you had a very good time at our hotel and enjoyed our services.Our staff are always eager to help with anything and make your stay as comfortable and memorable as possible.We hope to see you again soon.Sincerely regards,Residenza Staff

2/10 Horrible

Amanda

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en septembre 2023
Réponse de Hotel La Residenza le 2 oct. 2023
We thank you for your feedback.We are sorry to hear that your stay did not meet your expectations and we regret any inconveniences you may have experienced.We understand that accomodating a third guest, especially when the booking was initially made for two people, can present unexpected challenges.To ensure your comfort and adress this unexpected situation, we provided a complimentary upgrade to a larger room, which we hope was appreciated.We noticed that you rated your stay as 2 starts, but there were no specific comments provided, to help us better understand the areas that may have fallen short of your expectations, we kindly ask you to provide some additional feedback on what led to this rating.Thank you for choosing to stay with us and we hope to have the opportunity to welcome you back and provide you with an improved experience in the future.Sincerely,Hotel La Residenza

8/10 Bien

wagner puccini

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Séjour de 1 nuit en septembre 2023
Réponse de Hotel La Residenza le 6 nov. 2023
Dear Mr. Wagner,Thank you for your kind words and wonderful review.We are delighted to hear that you had a very good time at our hotel and enjoyed our services.Our staff are always eager to help with anything and make your stay as comfortable and memorable as possible.We hope to see you again soon.Sincerely regards,Residenza Staff

10/10 Excellent

Callie

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This hotel was perfect for our stay in Capri. It is well situated in the city. The staff is wonderful and the renovated room was very comfortable and clean. We would absolutely stay again.
Séjour de 2 nuits en septembre 2023
Réponse de Hotel La Residenza le 6 nov. 2023
Dear Mrs. Callie,Warm Greetings from La Residenza in Capri!Firstly, I would like to express my sincerest appreciation to you for having taken the time to leave a review following your stay with us.We are delighted to hear that you had a wonderful experience. Our team takes great pride in providing exceptional service and it is heartwarming to know that our colleagues exceeded your expectations. I look forward to sharing your kind words with them alongside the whole team, as I am sure it will further encourage them to fulfil our mission to deliver service beyond expectations.Thank you for choosing us.Kind Regards,Residenza Staff

10/10 Excellent

Warren

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Couples vacay
We stayed for 2 night and regret that we didn’t stay for more! We knew that the prices for hotels in Capri were going to be high but La Residenza Capri was worth every euro. Fabio, Pepe and team were warm welcoming and took care of us. It was all the little details that the property & staff does to make it amazing. From the walk through of the room, fresh honeycomb at breakfast to the friendly smiles of all the staff. We absolutely loved our stay, and cannot wait to come back!
Our room view in the day
And at night
Séjour de 2 nuits en septembre 2023
Réponse de Hotel La Residenza le 6 nov. 2023
Dear Mr. Warren,Warm Greetings from La Residenza in Capri!Firstly, I would like to express my sincerest appreciation to you for having taken the time to leave a review following your stay with us.We are delighted to hear that you had a wonderful experience. Our team takes great pride in providing exceptional service and it is heartwarming to know that our colleagues exceeded your expectations. I look forward to sharing your kind words with them alongside the whole team, as I am sure it will further encourage them to fulfil our mission to deliver service beyond expectations.Thank you for choosing us.Kind Regards,

10/10 Excellent

Kevin

Les points forts : Propreté et personnel et service
Séjour de 2 nuits en août 2023

10/10 Excellent

Ricardo, Pompano Beach

Voyage en couple
Love the bathrooms. Love the lighting of the room. Love the staff.
Séjour de 2 nuits en août 2023
Réponse de Hotel La Residenza le 6 nov. 2023
Dear Mr. Ricardo,I am overjoyed to know that your expectations were exceeded by the team during your time with us at la Residenza in Capri.We love ensuring that our guests have special memories to take home with them and know that every little extra touch makes a difference.Thank you for your kind words and we can’t wait to have you back with us.Sincerely,Residenza Staff

6/10 Satisfaisant

Nicole

Voyage en famille avec de jeunes enfants
Les points forts : Personnel et service
Very friendly staff. Bathrooms need to be updated and the comforter has stains on it. My daughters blanket went missing from the bed and was not found.

10/10 Excellent

Daniel

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Hotel was in a great location around the corner from the designer stores. Quiet section of the Piazza, Augustus gardens 5 min walk. Pepe and Giuseppe were very helpful. I would recommend staying here if you are visiting Capri.
Séjour de 2 nuits en août 2023
Réponse de Hotel La Residenza le 6 nov. 2023
Dear Daiel,I am overjoyed to know that your expectations were exceeded by the team during your time with us at la Residenza in Capri.We love ensuring that our guests have special memories to take home with them and know that every little extra touch makes a difference.Thank you for your kind words and we can’t wait to have you back with us.Sincerely,Residenza Staff

10/10 Excellent

Lasse

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hyggelig hotell på Capri
Fint hotell med hyggelig betjening lokalisert svært sentralt på Capri. Det eneste minuset var at vi ble anbefalt en strandklubb på Capri som absolutt ikke var bra. Denne har stort sett fått karakter 1 på Trip Advisor og heter Torre Saracena. Den er overpriset og med veldig kjip betjening. Ellers veldig bra hotell!
Séjour de 2 nuits en juillet 2023

10/10 Excellent

Melanie

Voyage en couple
Les points forts : Propreté et personnel et service
Amazing atmosphere close to center and the sweetest and most caring staff!! Had an amazing and memorable stay here and had a breathtaking balcony sea view from room. Would definitely recommend to anyone :)
Séjour de 3 nuits en juillet 2023
Réponse de Hotel La Residenza le 6 nov. 2023
Dear Melanie,We are delighted to hear that you enjoyed your stay at our hotel. Thank you for taking the time to share your wonderful feedback with us.It was a pleasure to have you as our guest and to provide you with everything you needed for a comfortable and memorable stay. We hope that you had a great time exploring the amazing Capri Island.We appreciate your high recommendation of our hotel and we hope to see you again soon.Thank you again for choosing our hotel and for your kind words.Sincerely Regards,Residenza Staff

10/10 Excellent

Laura

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
This is the best hotel we stayed in our during vacation. The staff was incredible, specially Fábio. He went above and beyond to make her stay superb. This is genuinely a 5 STAR experience. Grazie mille!
Séjour de 1 nuit en juin 2023
Réponse de Hotel La Residenza le 6 nov. 2023
Dear Mrs. Laura,We are delighted to hear that you enjoyed your stay at our hotel. Thank you for taking the time to share your wonderful feedback with us.It was a pleasure to have you as our guest and to provide you with everything you needed for a comfortable and memorable stay. We hope that you had a great time exploring the amazing Capri Island.We appreciate your high recommendation of our hotel and we hope to see you again soon.Thank you again for choosing our hotel and for your kind words.Sincerely Regards,Residenza Staff

10/10 Excellent

Maya

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en mai 2023

8/10 Bien

Kyle

Séjour de 3 nuits en mai 2023

10/10 Excellent

Colin

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The staff at La Residenza made our stay memorable. We loved the location and the modern feel of the hotel and look forward to our next stay there.
Séjour de 5 nuits en mai 2023
Réponse de Hotel La Residenza le 6 nov. 2023
Dear Colin,thank you for taking the time to share your comment with us.I am glad to read that our care and hospitality met your expectations and that we made you feel at home and well looked after.I will share this comments with all the team. I am pretty sure they will be happy to know that all of them have contributed to the success of your experience.With kind regardsResidenza Staff

8/10 Bien

Jack

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en mai 2023

10/10 Excellent

nefertiti

Séjour de 3 nuits en mai 2023

10/10 Excellent

Moriah

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great stay. Beautiful views. Would stay again
Séjour de 1 nuit en mai 2023
Réponse de Hotel La Residenza le 6 nov. 2023
Dear Moriah,thank you for taking the time to share your comment with us.I am glad to read that our care and hospitality met your expectations and that we made you feel at home and well looked after.I will share this comments with all the team. I am pretty sure they will be happy to know that all of them have contributed to the success of your experience.With kind regardsResidenza Staff.

10/10 Excellent

Olga

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Super Lage! Nur 3 Minuten von der Piazza entfernt. Das Hotel ist sehr geschmackvoll eingerichtet. Jeden Morgen gibt es Frühstücken wahlweise auf dem Zimmer oder unten. Wir haben natürlich auf dem Zimmer im Bett gefrühstückt :) Das Personal war sehr nett und der Service ausgezeichnet. Wir kommen wieder!!
Séjour de 3 nuits en avril 2023

10/10 Excellent

Carlos

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This was above what we were expecting. It was phenomenal. Will definitely come back.
Séjour de 2 nuits en octobre 2022

10/10 Excellent

Robert

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Dont miss this Hotel
Very nice hotel. Good service and nice staff.
Séjour de 2 nuits en septembre 2021

10/10 Excellent

Robin M, mcqueeney

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice place! Quiet rooms with great views
Séjour de 2 nuits en septembre 2021

10/10 Excellent

Voyageur vérifié

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
A very good location
Séjour de 4 nuits en juillet 2021

10/10 Excellent

Julio

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Julio’s stay 7/17- 7/22/2021.
The front desk staff was overly nice and helpful. The room had beautiful ocean views and quite spacious. Ver clean facilities, great king size bed. In general A+.
View from balcony
View with rainbow
Yachts docked at harbor
Nice yacht
Séjour de 5 nuits en juillet 2021

10/10 Excellent

Voyageur vérifié

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great location and the property was in perfect condition. The staff went to the greatest extents to make us feel comfortable and cared for. Two thumbs-up!
Séjour de 2 nuits en juillet 2021

10/10 Excellent

Ros, Napoli

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Struttura nel centro di Capri, nella strada adiacente alla via dello shopping di lusso. Camera grande, bella e pulita.
Séjour de 3 nuits en septembre 2020

10/10 Excellent

Freddy

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Underbart
Ett helt unerbart hotel med otroligt bra service och gästvänlig personal Väldigt fina rum och god mat
Séjour de 3 nuits en septembre 2020

10/10 Excellent

AnnaMaria, Palermo

Voyage en couple
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Vista meravigliosa. Sevizi efficienti e accoglienza calorosa. Arredamento elegante e confortevole. Un bel soggiorno assolutamente da ripetere, anche per il buon rapporto qualità/ prezzo.
Séjour de 1 nuit en août 2020

10/10 Excellent

Niccolò

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en août 2020

10/10 Excellent

Jan Erik

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Et bra hotell med sentral beliggenhet
Opplevelsen er virkelig fantastisk, hotellets beliggenhet og utsikten var upåklagelig. Staben er profesjonell og serviceminded. Sterkt anbefalt for alle. Jeg oppfordrer flere til å prøve det. Takk til Residenza-teamet.
Séjour de 2 nuits en août 2020

10/10 Excellent

KANTABEN

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en octobre 2019

2/10 Horrible

Voyageur vérifié

Voyage en couple
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very poor condition Limited staff Room was very old and nonfunctional Ceiling in our room started to leak and had to change our room
Séjour de 3 nuits en octobre 2019