Avis
8,8
Excellent
8,8/10
Propreté
9,0/10
Personnel et service
8,4/10
Équipements
8,4/10
Infrastructures et conditions de l’hébergement
9,0/10
Écoresponsabilité
Avis
23 oct. 2023
Séjour de 2 nuits en octobre 2023
Réponse de Hotel La Residenza le 7 nov. 2023
Dera Mrs. MarieThank you for choosing La Residenza in Capri.We are delighted to read your kind review about the services of the hotel and the dedication of our team during your visit. We will share your note with the team in order to recognise their great efforts.We hope to host you once again very soon with us at Hotel La Residenza in Capri.Sincerely
8/10 Bien
Suzanne, Luskville
Voyage en couple
12 oct. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Suzanne
Séjour de 1 nuit en octobre 2019
10/10 Excellent
Isabelle
22 mai 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excellent séjour
Isabelle
Séjour de 2 nuits en mai 2019
Réponse de Ranieri - General Manager le 28 mai 2019
Dear Isabelle,
thank you for sharing your review with Hotels.com travelers.
We try to make our guests experience a stay as enjoyable as possible, and we are glad our effort has paid off.
We hope to be able to repeat ourselves during your next visit!
Kind Regards
6/10 Satisfaisant
Voyageur vérifié
29 sept. 2018
Voyageur vérifié
Séjour de 1 nuit en septembre 2018
Réponse de Ranieri - General Manager le 28 janv. 2019
Dear Guest,
thank you for your evaluation on Expedia, we are glad we managed to make your stay enjoyable, and we hope you can enjoy an even better experience during your next visit to our hotel.
Regards, Ranieri
8/10 Bien
Voyageur vérifié
24 oct. 2017
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
Séjour de 1 nuit en octobre 2017
10/10 Excellent
Pascal, Nîmes
16 mai 2016
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de rêve à Capri
Pascal
6/10 Satisfaisant
manu, rennes
9 mai 2016
Les points forts : Confort de la chambre
Les points faibles : Propreté
Bien sans plus.
manu
8/10 Bien
adrien, paris
5 mai 2016
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
adrien
10/10 Excellent
Véronique, Tours
10 avr. 2016
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
bel hotel élégant
Véronique
6/10 Satisfaisant
pasdepseudo, paris
29 sept. 2015
Les points forts : Propreté, personnel et service, confort de la chambre
Hôtel très bien situé.
pasdepseudo
10/10 Excellent
Anne, Blainville
8 sept. 2015
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Anne
8/10 Bien
claude, bordeaux
2 août 2015
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
hôtel accueillant, et séjour magnifique
claude
8/10 Bien
Voyageur vérifié
17 août 2011
Les points faibles : Confort de la chambre
Voyageur vérifié
10/10 Excellent
Voyageur vérifié
13 août 2011
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
hotel residenza
Voyageur vérifié
10/10 Excellent
Nelyda G
3 nov. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excelente ubicación y servicio
Nelyda G
Séjour de 1 nuit en octobre 2023
Réponse de Hotel La Residenza le 6 nov. 2023
Dear Nelyda,Warm Greetings from La Residenza in Capri!Firstly, I would like to express my sincerest appreciation to you for having taken the time to leave a review following your stay with us.We are delighted to hear that you had a wonderful experience. Our team takes great pride in providing exceptional service and it is heartwarming to know that our colleagues exceeded your expectations. I look forward to sharing your kind words with them alongside the whole team, as I am sure it will further encourage them to fulfil our mission to deliver service beyond expectations.Thank you for choosing us.Kind Regards,Residenza Staff
10/10 Excellent
Samantha
Voyage en couple
26 oct. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Samantha
Séjour de 2 nuits en octobre 2023
Réponse de Hotel La Residenza le 6 nov. 2023
Dear Mr. Samantha,Thank you for your kind words and wonderful review.We are delighted to hear that you had a very good time at our hotel and enjoyed our services.Our staff are always eager to help with anything and make your stay as comfortable and memorable as possible.We hope to see you again soon.Sincerely regards,Residenza Staff
10/10 Excellent
BARRY
21 oct. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
BARRY
Séjour de 3 nuits en octobre 2023
Réponse de Hotel La Residenza le 7 nov. 2023
Dear Mr. BarryThank you for choosing La Residenza in Capri.We are delighted to read your kind review about the services of the hotel and the dedication of our team during your visit. We will share your note with the team in order to recognise their great efforts.We hope to host you once again very soon with us at Hotel La Residenza in Capri.Sincerely,
10/10 Excellent
Maria, Calgary
18 oct. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Maria
Séjour de 2 nuits en octobre 2023
Réponse de Hotel La Residenza le 6 nov. 2023
Dear Mrs Maria,Thank you for your kind words and wonderful review.We are delighted to hear that you had a very good time at our hotel and enjoyed our services.Our staff are always eager to help with anything and make your stay as comfortable and memorable as possible.We hope to see you again soon.Sincerely regards,Residenza Staff
10/10 Excellent
Kacey
10 oct. 2023
Kacey
Séjour de 1 nuit en octobre 2023
Réponse de Hotel La Residenza le 6 nov. 2023
Dear Kacey,Dear ilanatravel,Thank you for your kind words and wonderful review.We are delighted to hear that you had a very good time at our hotel and enjoyed our services.Our staff are always eager to help with anything and make your stay as comfortable and memorable as possible.We hope to see you again soon.Sincerely regards,Residenza Staff
2/10 Horrible
Amanda
1 oct. 2023
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Amanda
Séjour de 2 nuits en septembre 2023
Réponse de Hotel La Residenza le 2 oct. 2023
We thank you for your feedback.We are sorry to hear that your stay did not meet your expectations and we regret any inconveniences you may have experienced.We understand that accomodating a third guest, especially when the booking was initially made for two people, can present unexpected challenges.To ensure your comfort and adress this unexpected situation, we provided a complimentary upgrade to a larger room, which we hope was appreciated.We noticed that you rated your stay as 2 starts, but there were no specific comments provided, to help us better understand the areas that may have fallen short of your expectations, we kindly ask you to provide some additional feedback on what led to this rating.Thank you for choosing to stay with us and we hope to have the opportunity to welcome you back and provide you with an improved experience in the future.Sincerely,Hotel La Residenza
8/10 Bien
wagner puccini
27 sept. 2023
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
wagner puccini
Séjour de 1 nuit en septembre 2023
Réponse de Hotel La Residenza le 6 nov. 2023
Dear Mr. Wagner,Thank you for your kind words and wonderful review.We are delighted to hear that you had a very good time at our hotel and enjoyed our services.Our staff are always eager to help with anything and make your stay as comfortable and memorable as possible.We hope to see you again soon.Sincerely regards,Residenza Staff
10/10 Excellent
Callie
Voyage en couple
20 sept. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Callie
Séjour de 2 nuits en septembre 2023
Réponse de Hotel La Residenza le 6 nov. 2023
Dear Mrs. Callie,Warm Greetings from La Residenza in Capri!Firstly, I would like to express my sincerest appreciation to you for having taken the time to leave a review following your stay with us.We are delighted to hear that you had a wonderful experience. Our team takes great pride in providing exceptional service and it is heartwarming to know that our colleagues exceeded your expectations. I look forward to sharing your kind words with them alongside the whole team, as I am sure it will further encourage them to fulfil our mission to deliver service beyond expectations.Thank you for choosing us.Kind Regards,Residenza Staff
10/10 Excellent
Warren
7 sept. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Couples vacay
Warren
Séjour de 2 nuits en septembre 2023
Réponse de Hotel La Residenza le 6 nov. 2023
Dear Mr. Warren,Warm Greetings from La Residenza in Capri!Firstly, I would like to express my sincerest appreciation to you for having taken the time to leave a review following your stay with us.We are delighted to hear that you had a wonderful experience. Our team takes great pride in providing exceptional service and it is heartwarming to know that our colleagues exceeded your expectations. I look forward to sharing your kind words with them alongside the whole team, as I am sure it will further encourage them to fulfil our mission to deliver service beyond expectations.Thank you for choosing us.Kind Regards,
10/10 Excellent
Kevin
30 août 2023
Les points forts : Propreté et personnel et service
Kevin
Séjour de 2 nuits en août 2023
10/10 Excellent
Ricardo, Pompano Beach
Voyage en couple
29 août 2023
Ricardo
Séjour de 2 nuits en août 2023
Réponse de Hotel La Residenza le 6 nov. 2023
Dear Mr. Ricardo,I am overjoyed to know that your expectations were exceeded by the team during your time with us at la Residenza in Capri.We love ensuring that our guests have special memories to take home with them and know that every little extra touch makes a difference.Thank you for your kind words and we can’t wait to have you back with us.Sincerely,Residenza Staff
6/10 Satisfaisant
Nicole
Voyage en famille avec de jeunes enfants
28 août 2023
Les points forts : Personnel et service
Nicole
10/10 Excellent
Daniel
Voyage en couple
14 août 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Daniel
Séjour de 2 nuits en août 2023
Réponse de Hotel La Residenza le 6 nov. 2023
Dear Daiel,I am overjoyed to know that your expectations were exceeded by the team during your time with us at la Residenza in Capri.We love ensuring that our guests have special memories to take home with them and know that every little extra touch makes a difference.Thank you for your kind words and we can’t wait to have you back with us.Sincerely,Residenza Staff
10/10 Excellent
Lasse
31 juil. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hyggelig hotell på Capri
Lasse
Séjour de 2 nuits en juillet 2023
10/10 Excellent
Melanie
Voyage en couple
14 juil. 2023
Les points forts : Propreté et personnel et service
Melanie
Séjour de 3 nuits en juillet 2023
Réponse de Hotel La Residenza le 6 nov. 2023
Dear Melanie,We are delighted to hear that you enjoyed your stay at our hotel. Thank you for taking the time to share your wonderful feedback with us.It was a pleasure to have you as our guest and to provide you with everything you needed for a comfortable and memorable stay. We hope that you had a great time exploring the amazing Capri Island.We appreciate your high recommendation of our hotel and we hope to see you again soon.Thank you again for choosing our hotel and for your kind words.Sincerely Regards,Residenza Staff
10/10 Excellent
Laura
Voyage en famille
28 juin 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Laura
Séjour de 1 nuit en juin 2023
Réponse de Hotel La Residenza le 6 nov. 2023
Dear Mrs. Laura,We are delighted to hear that you enjoyed your stay at our hotel. Thank you for taking the time to share your wonderful feedback with us.It was a pleasure to have you as our guest and to provide you with everything you needed for a comfortable and memorable stay. We hope that you had a great time exploring the amazing Capri Island.We appreciate your high recommendation of our hotel and we hope to see you again soon.Thank you again for choosing our hotel and for your kind words.Sincerely Regards,Residenza Staff
10/10 Excellent
Maya
Voyage en famille
2 juin 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Maya
Séjour de 3 nuits en mai 2023
8/10 Bien
Kyle
31 mai 2023
Kyle
Séjour de 3 nuits en mai 2023
10/10 Excellent
Colin
Voyage en famille
28 mai 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Colin
Séjour de 5 nuits en mai 2023
Réponse de Hotel La Residenza le 6 nov. 2023
Dear Colin,thank you for taking the time to share your comment with us.I am glad to read that our care and hospitality met your expectations and that we made you feel at home and well looked after.I will share this comments with all the team. I am pretty sure they will be happy to know that all of them have contributed to the success of your experience.With kind regardsResidenza Staff
8/10 Bien
Jack
25 mai 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Jack
Séjour de 2 nuits en mai 2023
10/10 Excellent
nefertiti
19 mai 2023
nefertiti
Séjour de 3 nuits en mai 2023
10/10 Excellent
Moriah
14 mai 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Moriah
Séjour de 1 nuit en mai 2023
Réponse de Hotel La Residenza le 6 nov. 2023
Dear Moriah,thank you for taking the time to share your comment with us.I am glad to read that our care and hospitality met your expectations and that we made you feel at home and well looked after.I will share this comments with all the team. I am pretty sure they will be happy to know that all of them have contributed to the success of your experience.With kind regardsResidenza Staff.
10/10 Excellent
Olga
Voyage en couple
2 mai 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Olga
Séjour de 3 nuits en avril 2023
10/10 Excellent
Carlos
Voyage en couple
6 oct. 2022
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Carlos
Séjour de 2 nuits en octobre 2022
10/10 Excellent
Robert
19 sept. 2021
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Dont miss this Hotel
Robert
Séjour de 2 nuits en septembre 2021
10/10 Excellent
Robin M, mcqueeney
Voyage en couple
10 sept. 2021
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Robin M
Séjour de 2 nuits en septembre 2021
10/10 Excellent
Voyageur vérifié
Voyage en groupe
2 août 2021
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 4 nuits en juillet 2021
10/10 Excellent
Julio
27 juil. 2021
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Julio’s stay 7/17- 7/22/2021.
Julio
Séjour de 5 nuits en juillet 2021
10/10 Excellent
Voyageur vérifié
Voyage en couple
5 juil. 2021
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 2 nuits en juillet 2021
10/10 Excellent
Ros, Napoli
Voyage en couple
22 sept. 2020
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Ros
Séjour de 3 nuits en septembre 2020
10/10 Excellent
Freddy
Voyage en groupe
18 sept. 2020
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Underbart
Freddy
Séjour de 3 nuits en septembre 2020
10/10 Excellent
AnnaMaria, Palermo
Voyage en couple
14 sept. 2020
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
AnnaMaria
Séjour de 1 nuit en août 2020
10/10 Excellent
Niccolò
4 sept. 2020
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Niccolò
Séjour de 3 nuits en août 2020
10/10 Excellent
Jan Erik
8 août 2020
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Et bra hotell med sentral beliggenhet
Jan Erik
Séjour de 2 nuits en août 2020
10/10 Excellent
KANTABEN
17 oct. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
KANTABEN
Séjour de 1 nuit en octobre 2019
2/10 Horrible
Voyageur vérifié
Voyage en couple
14 oct. 2019
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 3 nuits en octobre 2019